| Name | Claims |
|---|---|
| HubSpot | 1871 |
| Monday.com | 1272 |
| Pipedrive | 1135 |
| Zoho CRM | 1246 |
| Nutshell | 1516 |
| Salesmate | 1698 |
| Bigin | 1352 |
| Apptivo | 2700 |
| OnePageCRM | 2076 |
| Bitrix 24 | 1056 |
| Attribute | HubSpot | Monday.com | Pipedrive | Zoho CRM | Nutshell | Salesmate | Bigin | Apptivo | OnePageCRM | Bitrix 24 |
|---|---|---|---|---|---|---|---|---|---|---|
| Target Audience | 120 | 84 | 42 | 56 | 141 | 92 | 128 | 142 | 184 | 43 |
| Automation / Workflows | 147 | 95 | 54 | 67 | 99 | 150 | 49 | 121 | 145 | 61 |
| UI Ease of Use | 82 | 77 | 86 | 84 | 116 | 103 | 60 | 125 | 131 | 42 |
| Sales Pipeline / Deal Management | 92 | 21 | 95 | 49 | 102 | 82 | 120 | 95 | 179 | 46 |
| Contact Management | 93 | 14 | 38 | 37 | 99 | 53 | 56 | 97 | 180 | 43 |
| Average Review Rating | 42 | 28 | 30 | 109 | 38 | 105 | 33 | 129 | 48 | 41 |
| Learning Curve | 47 | 47 | 49 | 51 | 74 | 49 | 34 | 65 | 80 | 32 |
| Lead Management | 47 | 12 | 36 | 32 | 94 | 53 | 23 | 81 | 94 | 37 |
| Built-in Dashboards | 49 | 51 | 31 | 34 | 76 | 42 | 42 | 69 | 60 | 21 |
| Starting Price (per user / month) | 67 | 51 | 31 | 16 | 30 | 36 | 32 | 77 | 43 | 18 |
| Free Tier Available | 181 | 41 | 7 | 14 | 7 | 3 | 57 | 17 | 15 | 43 |
| Number of Integrations / Marketplace Apps | 43 | 26 | 15 | 23 | 54 | 26 | 35 | 63 | 60 | 23 |
| Custom Fields Support | 37 | 35 | 30 | 41 | 17 | 16 | 19 | 106 | 12 | 28 |
| Has Integration Marketplace | 50 | 37 | 22 | 29 | 26 | 25 | 30 | 61 | 22 | 17 |
| Email Integration (Inbox Sync) | 35 | 7 | 28 | 12 | 25 | 33 | 38 | 42 | 76 | 8 |
| Number of Reviews | 41 | 30 | 26 | 21 | 40 | 12 | 45 | 25 | 29 | 28 |
| Email Marketing Features | 71 | 1 | 15 | 4 | 36 | 27 | 8 | 39 | 23 | 4 |
| Custom Reporting / Ad-hoc Reports | 26 | 15 | 20 | 24 | 39 | 19 | 7 | 36 | 29 | 6 |
| Knowledge Base / Help Center | 30 | 27 | 31 | 13 | 12 | 17 | 6 | 41 | 14 | 29 |
| Workflow Automation Capability | 23 | 31 | 14 | 15 | 29 | 30 | 7 | 34 | 23 | 13 |
| Live Chat Support | 71 | 15 | 19 | 12 | 14 | 16 | 5 | 31 | 10 | 16 |
| Quotes / Invoicing | 12 | 9 | 3 | 9 | 13 | 9 | 3 | 112 | 15 | 9 |
| Paid Onboarding / Implementation Services | 27 | 19 | 24 | 6 | 17 | 6 | 17 | 38 | 28 | 7 |
| iOS App | 5 | 6 | 14 | 25 | 25 | 10 | 26 | 28 | 25 | 3 |
| Android App | 5 | 6 | 13 | 26 | 24 | 10 | 17 | 25 | 25 | 3 |
| Public API Available | 11 | 11 | 14 | 11 | 16 | 18 | 12 | 20 | 12 | 8 |
| Pricing Transparency | 34 | 31 | 5 | 7 | 16 | 2 | 3 | 17 | 6 | 5 |
| Built-in Telephony / VoIP | 13 | 1 | 2 | 4 | 10 | 36 | 20 | 11 | 8 | 16 |
| Campaign Management | 19 | 1 | 8 | 10 | 35 | 15 | 1 | 20 | 7 | 3 |
| Free Trial Length | 10 | 13 | 17 | 3 | 18 | 15 | 5 | 19 | 14 | 2 |
| Landing Page Builder | 50 | 0 | 3 | 4 | 16 | 6 | 2 | 8 | 5 | 10 |
| Role-based Permissions | 5 | 17 | 3 | 7 | 12 | 14 | 5 | 19 | 11 | 7 |
| Custom Objects | 4 | 7 | 6 | 19 | 7 | 7 | 3 | 42 | 2 | 1 |
| Email Tracking / Opens / Clicks | 14 | 0 | 6 | 1 | 15 | 22 | 4 | 11 | 19 | 1 |
| Support Availability | 1 | 6 | 19 | 5 | 3 | 12 | 4 | 30 | 2 | 4 |
| Email Support | 9 | 6 | 3 | 4 | 8 | 11 | 3 | 22 | 10 | 2 |
| Phone Support | 12 | 5 | 7 | 7 | 6 | 3 | 3 | 18 | 8 | 5 |
| Lead Scoring | 21 | 0 | 10 | 7 | 8 | 10 | 0 | 10 | 3 | 4 |
| Deployment | 5 | 4 | 4 | 4 | 2 | 4 | 6 | 18 | 6 | 13 |
| Support Median Response Time | 6 | 9 | 8 | 7 | 4 | 6 | 0 | 13 | 2 | 9 |
| Customer Count | 8 | 1 | 4 | 6 | 7 | 4 | 6 | 2 | 4 | 1 |
| Headquarters Region | 5 | 2 | 1 | 3 | 5 | 11 | 1 | 1 | 0 | 13 |
| Maximum Supported Users | 11 | 10 | 1 | 5 | 2 | 0 | 2 | 2 | 0 | 8 |
| Encryption at Rest | 2 | 6 | 2 | 1 | 3 | 3 | 2 | 8 | 2 | 0 |
| Dedicated Account Manager | 2 | 4 | 6 | 2 | 4 | 1 | 0 | 8 | 0 | 0 |
| Two-factor Authentication (2FA) | 5 | 4 | 1 | 3 | 3 | 3 | 0 | 5 | 1 | 2 |
| Company Age | 1 | 1 | 2 | 5 | 4 | 1 | 0 | 6 | 4 | 0 |
| Encryption in Transit | 2 | 3 | 1 | 1 | 3 | 2 | 2 | 6 | 1 | 1 |
| SSO (Single Sign-On) | 3 | 3 | 2 | 2 | 3 | 3 | 1 | 4 | 0 | 0 |
| Compliance / Certifications | 4 | 4 | 1 | 4 | 1 | 1 | 1 | 1 | 4 | 0 |
| Languages Supported | 4 | 0 | 4 | 6 | 4 | 0 | 0 | 2 | 0 | 1 |
| On-premise Option Available | 1 | 0 | 0 | 0 | 4 | 1 | 0 | 5 | 0 | 2 |
| Uptime SLA | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
| Result | Credibility | Claims |
|---|---|---|
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