adheres to strict editorial integrity standards
analyzed 35 features across seven categories
assesses whether CRM providers offer free plans
assesses whether paid CRM plans offer value for money
awards a final score to each CRM
compensation from advertisers does not impact any of Forbes Advisor's editorial content
compensation from advertisers does not influence Forbes Advisor's editorial recommendations or advice
considers hours of service operation
considers phone, live chat, and email support
does not advise individuals to buy particular stocks or securities
does not advise individuals to sell particular stocks or securities
does not guarantee that any information provided is complete
does not guarantee the accuracy or applicability of the information provided.
does not include all companies available in the market
does not include all products available in the market
does not offer advisory services
does not offer brokerage services
does not offer financial advice
does not recommend individuals to buy particular stocks or securities
does not recommend individuals to sell particular stocks or securities
explains how to choose the best CRM software
explains how to choose the best CRM software.
gauges consumer sentiment about software
has affiliate links for products offered by its partners
has an article titled '10 Best CRM Software Of 2026'.
has partners
hosts the 'How To Choose the Best CRM Software' section in its '10 Best CRM Software Of 2026' article.
includes a section titled 'How To Choose the Best CRM Software' on its '10 Best CRM Software Of 2026' page
includes affiliate links in some of its articles
lists the 10 best CRM software of 2026
many platforms offer free CRM tools
may generate income from the affiliate links
not all CRM platforms can be the best CRMs
notes that the cost of entry-level CRM plans ranges from $10 to $20 per user per month.
offers inventory management features
offers lead generation tools
offers multilingual support
offers support for multiple currencies
opinions expressed in its articles are the author’s alone
provides information for educational purposes only
provides paid placements to advertisers to present their offers
publishes an article titled '10 Best CRM Software Of 2026'.
publishes the '10 Best CRM Software Of 2026' article
publishes the '10 Best CRM Software Of 2026' list
publishes the list titled '10 Best CRM Software Of 2026'
rates Bigin at 4.6
receives compensation from advertisers
receives compensation from advertisers from two main sources
reports that three CRM platforms missed the mark
requires CRM platforms to offer automations
requires CRM platforms to offer customizations
requires CRM platforms to offer integrations
requires CRM platforms to offer pipeline management features
requires CRM platforms to offer reporting tools
requires CRM platforms to offer task management features
researched dozens of CRM platforms
selected 41 CRM platforms for the roundup of the best CRM software
suggests SMBs should still consider the three CRM platforms that just missed out on making the mark.
uses a proprietary rubric to rank CRM platforms
uses real-world review sites such as Capterra, G2 and Trustpilot
allows inbound calls
allows outbound calls
allows uploading of documents
allows you to track customer tickets
does not offer a free plan
enables the creation of quotes
has a Forbes Advisor rating of 4.5
has a monthly starting price of $29 per user
has an extensive tool set
has customization options
has mixed customer reviews
has occasional bugs
has performance issues
increases to $79 per user per month when billed monthly
is best for customization
is cited for automation capabilities
is cited for competitive pricing
is cited for customer support
is cited for integrations
is easy to navigate
is easy to use
is listed among Forbes Advisor's 10 Best CRM Software Of 2026
layout tools let you create the ideal interface for your operation
offers AI tools
offers SMS features
offers SMS functionality
offers a 15-day free trial
offers automation tools
offers customization features
offers easy-to-use contact management
offers email features
offers extensive reports
offers high customizability
offers integrations
offers limited marketing tools
offers marketing tools
offers mobile apps
offers paid plans that are affordable
paid plans are within reach of most SMBs
provides SMS support
provides email support
provides inbound calling
provides outbound calling
provides telephony support
starts at $29 per user per month
tracks deals
tracks inventory
tracks meetings
tracks tasks
17% of people have negative sentiments about ease of use
17% of people have negative sentiments about the interface
allows the creation of automated workflows
can store a variety of data types
does not offer a free plan
had 70% positive sentiment toward integrations with other platforms
had neutral sentiment about customer support
had neutral sentiment about ease of use among 15% of respondents
had neutral sentiment about service
had neutral sentiment about the interface among 15% of respondents
has 10% neutral sentiment regarding reporting and analytics
has 14% of people with negative sentiments about reporting and analytics
has 16% negative sentiment about its integration with other platforms
has 51% positive sentiment about its customer support and service
has 68% positive sentiments about ease of use
has 68% positive sentiments about the interface
has a beautiful, user-friendly interface
has a limited free plan
has fewer bespoke CRM features than competitors
has neutral sentiment from 14% of users regarding its integration with other platforms
includes robust deal tools
includes robust lead tools
includes robust task tools
includes templates to help teams get up and running quickly
integrates with hundreds of other software platforms
is available only on top-tier plans
is described as one of the most user-friendly platforms you'll ever use
offers Gantt charts
offers a 14-day free trial
offers a monthly starting price of $15 per user
offers admin features
offers exceptional Kanban boards that can track tasks
offers paid plans starting at $15 per user per month (billed monthly)
offers paid plans up to $33 per user per month (billed monthly)
offers robust Kanban boards
offers strong security
offers the Ultimate plan
provides easy-to-use boards
provides extra administration tools
provides extra security tools
provides powerful dashboards
receives positive sentiment from 76% of people about reporting and analytics
shows that 39% of people had negative sentiments about customer support and service
each offering requires its own subscription
enables audience segmentation
enables conversion of traffic into sales
extra hubs can quickly run up costs
free plan includes basic tools
free plan supports two users
has a Forbes Advisor rating of 4.2
has a starting monthly price of $10 per user
has a starting monthly price of Free
helps capture leads
helps find leads
helps nurture leads
includes pipeline management
is best for marketing
is listed among Forbes Advisor's 10 Best CRM Software Of 2026
offers $15 per user per month when billed annually
offers a 14-day free trial
offers a competent AI assistant
offers a free plan
offers a free plan that supports two users
offers a paid plan starting at $15 per user per month (billed annually)
offers a starting price of Free
offers affordable paid plans
offers artificial intelligence capabilities
offers many tools for marketing
offers marketing tools
offers robust dashboards
offers robust reports to track campaign performance
offers sales tools
offers tools for campaign management
offers unsatisfactory customer support
pricing for paid plans starts at $10 per user per month
provides access to Gantt charts
provides access to Kanban boards
provides access to calendars
provides access to sales pipelines
provides tools to manage social media
segments its tools into separate offerings
allows accepting payments
allows capturing lead information
allows signing documents with e-signatures
allows users to send invoices
does not offer a free plan
enables identifying opportunities
enables quote creation
entry-level plan is called Lite
excels at lead management
excels at lead nurturing
has a Forbes Advisor rating of 4.5
has a monthly starting price of $20 per user
has a starting monthly price of $20 per user
has excellent customer support
has issues with its email capabilities, according to some customers
helps SMBs create leads
helps turn leads into paying customers in one swoop
includes a document management system
includes automations
includes dashboards
includes email campaigns
includes integrations
interface is not intuitive
is an end-to-end CRM
is believed by some customers to be highly customizable
is best for end-to-end workflows
is considered easy to use by some customers
is listed among Forbes Advisor's 10 Best CRM Software Of 2026
is the ideal platform for SMBs
offers a 14-day free trial
offers a 30-day free trial
offers a high-tier plan named Ultimate
offers a well-rounded feature package
offers four paid plans
provides telephony support via integrations
requires a trial before deciding to use it long-term
tracks deals
HIPAA compliant
contact management tools have been praised
has a Forbes Advisor rating of 4.6
has a few technical glitches
has a good free plan
has a starting monthly price of $9 per user
has a starting monthly price of Free
has slow customer service
integrations have been praised
is GDPR compliant
is a cost-effective CRM for SMBs
is a product by Zoho
is a solid option for those with a tight budget
is best for teams with a budget
is listed among Forbes Advisor's 10 Best CRM Software Of 2026
is listed among the 10 Best CRM Software Of 2026 by Forbes Advisor
is praised for its simplicity
is safe to use in healthcare fields
lacks tools suitable for complex projects, compared to Zoho CRM
lacks tools suitable for workflows, compared to Zoho CRM
offers a free plan
offers a free plan for a single user
offers affordable paid plans
offers collaboration tools
offers contact management tools
offers integrations
offers mobile apps
offers multi-channel support
offers plenty of customization tools
offers sales pipelines
provides automations
provides many of the tools found in platforms that cost significantly more
starts at $9 per user
user interface has been praised
has a Forbes Advisor rating of 4.7
has a starting monthly price of $15 per user
has a starting price of $15 per user per month
has a strong suite of CRM tools
has no free plan
includes automations on desktop
includes collaboration tools such as notes and mentions on desktop
includes integrations on desktop
includes reports on desktop
integrates seamlessly into your current tech stack
is a robust CRM for SMBs
is accessible on iPhone and Android devices
is an affordable CRM for SMBs
is best for mobile users
is listed among Forbes Advisor's 10 Best CRM Software of 2026.
is praised by real-world users for its detailed, actionable insights
is praised by real-world users for its intuitive interface
is praised by real-world users for its streamlined sales processes
is suitable for managing business while out and about
limits weekend customer support to email
offers a 21-day free trial
offers a full-featured mobile application
offers affordable paid plans
offers integrations that are praised by users
offers mobile apps
offers sales pipelines
offers travel logs
provides robust mobile applications
some customers don't like its email tracking
some customers don't like its limited bulk upload options
some customers don't like its mobile applications
supports only on-pipeline features
weekend support may have slower response times
allows SMBs to create online catalogs
allows SMBs to manage inventories
connects to social media sites
data backup costs extra
enhances collaboration
generates detailed reports
has a Forbes Advisor rating of 4.9
has a clean user interface
has data limits that are on the low side
has file storage limits that are on the low side
is best for value for money
is listed among Forbes Advisor's 10 Best CRM Software Of 2026
offers Android apps
offers a free starting monthly price
offers a limited free plan
offers a robust set of features
offers automation
offers iOS apps
offers integrations with other platforms
offers lead management
paid plans are billed monthly
paid plans increase to $65 per user per month
paid plans start at $20 per user per month
pricing starts at $20 per user per month
provides all the tools for SMBs to succeed
provides an extensive toolset
supports email services
supports telephony services
the free plan supports three users
charges $79.99 per user per month when billed monthly
has a Forbes Advisor rating of 4.5
has a dingy interface
has a feature-packed free plan
has a perfectly usable interface
has a starting monthly price of $14.99
has a starting monthly price of free
has an outdated user interface
includes a campaign workflow on the Free Plan
includes appointment scheduling on its Free Plan
includes email tracking on its Free Plan
includes one integration on the Free Plan
includes reports in its Free Plan
is a cost-effective option
is best for teams that need a free plan
is listed among Forbes Advisor's 10 Best CRM Software Of 2026
is the ideal tool for SMBs with little to no software budget
offers 1,000 contacts on the Free Plan
offers 10 users on the Free Plan
offers 5,000 branded emails on the Free Plan
offers intuitive tools
offers limited AI functionality
offers one automation on the Free Plan
offers paid plans starting at $14.99 per user per month
offers task tracking on its Free Plan
offers three paid plans
provides access controls exclusively to Enterprise customers
was included in Forbes Advisor's roundup of the best free CRM software
automates tasks
customers are generally unhappy with the service
enables communication with clients via WhatsApp
enables communication with clients via email
enables communication with clients via live chat
enables communication with clients via phone
has a Forbes Advisor rating of 4.4
has a complex learning curve
has data security concerns due to ownership being Russian
integrates with tools in your tech stack
is best for analytics
is listed among Forbes Advisor's 10 Best CRM Software of 2026
offers a free plan that includes basic tools
offers a free plan with unlimited users
offers dashboards
offers marketing tools that support email
offers marketing tools that support social media
offers paid plans ranging from $61 to $499 per organization per month
offers plenty of features to help SMBs manage pipelines
offers reports
offers robust customer management tools
offers robust sales management tools
offers tools for sales management
provides a communication center
provides access to a wealth of data
provides lead management tools
visualizes data in an easy-to-digest format
allows administrators to control item visibility
allows admins to configure single sign-on policies for extra security
allows admins to create permissions
allows admins to set user roles
automations can dramatically increase expenditure
costs extra for automations
costs extra for integrations
costs extra for marketing tools
costs extra for service features
integrations can dramatically increase expenditure
is GDPR compliant
is HIPAA compliant
marketing tools can dramatically increase expenditure
offers a robust suite of CRM tools
offers an extensive set of privacy controls
offers numerous privacy tools
offers numerous security tools
service features can dramatically increase expenditure
AI credits cost extra on low-tier plans
has a Forbes Advisor rating of 4.2
has a starting price of $65 per user per month when billed annually
includes AI features
includes AI-assisted customer communication tools
integrates with Microsoft products
is a good option for users deeply entrenched in the Microsoft 365 ecosystem
is best suited for Microsoft users
is included with Microsoft 365 subscriptions
is listed among Forbes Advisor's 10 Best CRM Software of 2026
is praised for seamless integration with other Microsoft products
is prohibitively expensive for users who are not Microsoft 365 subscribers.
offers a 30-day free trial
offers no free plan
offers paid plans that are expensive
offers sales forecasting features
provides sales pipelines
starts at $65 per user per month, billed annually
allocates 16% weight to Pricing
allocates 20% weight to Consumer Sentiment
allocates 26% weight to Additional Features
allocates 32% weight to General Features
allocates 6% weight to Support
carries a 32% weighting
includes a Consumer Sentiment decision factor
includes a General Features decision factor
includes a Support decision factor
includes a pricing decision factor
includes the Additional Features decision factor
uses a table with Decision Factor, Scoring Weight and Description
includes pipeline management
offers a 14-day free trial
offers a drag-and-drop email builder
offers a starting price of $14 per user per month billed annually
offers email templates
offers intuitive email marketing tools
offers numerous integrations
offers segmentation tools
plans range from $24 to $99 per user per month
provides pipelines as part of its tools
starting price of $14 per user per month (billed annually)
uses AI in its tools
did not make Forbes Advisor's top 10 CRM software of 2026
has a steeper learning curve
includes contact management
is a powerful CRM platform
lead management is included in the free plan
offers a free plan
offers a free plan for two users
offers a free plan that includes simple email marketing tools
offers a free plan with basic CRM tools
offers paid plans
was not included in Forbes Advisor's top 10 CRM software of 2026
charges $12 per user per month for basic features
includes pipeline management
is listed among Forbes Advisor's 10 Best CRM Software of 2026
offers a 14-day free trial
offers a free plan
offers a paid plan starting at $12 per user per month for basic features
starts at Free
cost is a drawback
offers $61 per organization (5 users)
offers a free starting monthly price
paid plan starts at $61 per organization for 5 users
support is a drawback
the basic plan supports five users
has a Forbes Advisor rating of 4.3
has a starting monthly price of $15 per user
is best for new teams
is best for startups
offers boards that are easy to customize
offers well-designed boards
provides access to action streams
provides access to contact information
provides access to emails
provides access to logs
provides access to notes
provides access to sales pipelines
billed monthly or annually
costs $25 per user
offers dynamic email marketing tools
offers sales flows
provides lead routing
includes email campaigns
includes form builders
includes landing page builders
includes lead scoring
costs can change based on how many team members need access to the software
costs can change based on the features of the selected plan
offers a free tier
pricing can reach $70 or more per user per month when billed monthly
lists Additional Features as a decision factor
lists Consumer Sentiment as a decision factor
lists General Features as a decision factor
lists Pricing and Support as a decision factor
plans are billed annually
pricing for CRM plans increased to $99 per user per month
starts at $29 per user per month
costs $100
offers customization tools
offers forecasting
costs $21 per user
is the most feature-packed plan in the Bigin lineup
offers a Premium plan that lets users use many features without purchasing credits
requires purchasing credits to use many features in Microsoft Dynamics CRM
can be used in conjunction with HubSpot's tools
generates email campaigns
allows monitoring of deals at every stage of your process
provides pipelines
offers custom data fields
requires you to contact Apptivo for a quote
costs $20 per user per month
costs $50 per user per month
has issues according to some customers
has issues according to some customers
have a steep learning curve
is a real-world review site mentioned by Forbes Advisor
cost in excess of $70 per user per month
is independent and objective
have not provided, approved, or endorsed Forbes Advisor's opinions
is a real-world review site mentioned by Forbes Advisor
applies
supports only two users
is very light on features
is listed among Forbes Advisor's 10 Best CRM Software Of 2026
lacks some email tools
pricing guide helps you understand what to expect to pay
visualizes pipelines on Kanban boards
protects this form
provides limited storage
has the title '10 Best CRM Software Of 2026'
is a real-world review site mentioned by Forbes Advisor
CRM software ranges in price from free to use to upwards of $70 per user per month when billed monthly.
CRM software costs can change based on the features of the selected plan and how many team members need access to the software.
HubSpot offers a free plan and a paid plan starting at $15 per user per month (billed annually).
HubSpot offers a 14-day free trial.
HubSpot includes Pipeline Management.
monday CRM offers a free plan and a paid plan starting at $12 per user per month for basic features.
monday CRM offers a 14-day free trial.
monday CRM includes Pipeline Management.
Pipedrive offers a starting price of $14 per user per month (billed annually).
Pipedrive offers a 14-day free trial.
Pipedrive includes Pipeline Management.
Pipedrive's drag-and-drop email builder and email templates can help you get a campaign off the ground.
Pipedrive offers pipelines as part of its tools.
Pipedrive offers plenty of integrations.
Pipedrive offers segmentation tools.
Pipedrive uses artificial intelligence (AI) in its tools.
Pipedrive's email marketing tools are intuitive.
Pipedrive plans range from $24 to $99 per user monthly.
Forbes Advisor publishes the list titled '10 Best CRM Software Of 2026'.
Pipelines.CRM software should provide pipelines that allow you to monitor deals and more during every stage of your process.
Pipelines.CRM software visualizes pipelines on Kanban boards.
Zoho CRM offers a limited free plan that supports three users.
Zoho CRM's paid plans start at $20 per user per month and increase to $65 per user per month.
Zoho CRM paid plans are billed monthly.
Zoho CRM can connect to social media sites.
Zoho CRM supports email and telephony services.
Zoho CRM offers lead management.
Zoho CRM offers automation.
Zoho CRM lets SMBs create online catalogs and manage inventories.
Zoho CRM has a clean user interface.
Zoho CRM has an extensive list of tools.
Zoho CRM provides all the tools for SMBs to succeed.
Zoho CRM offers Android and iOS apps.
Zoho CRM data and file storage limits are on the low side.
Zoho CRM data backup costs extra.
Zoho CRM offers integrations with other platforms.
Zoho CRM can generate detailed reports.
Zoho CRM can enhance collaboration.
Zoho CRM has a robust feature set.
Insightly offers an extensive list of privacy controls.
Insightly offers a robust suite of CRM tools.
Insightly lets admins control item visibility.
Insightly lets admins set user roles.
Insightly lets admins create permissions.
Insightly lets admins configure single sign-on policies for extra security.
Insightly is HIPAA and GDPR compliant.
Insightly’s CRM plans start at $29 per user per month.
Insightly’s CRM plans increase to $99 per user per month.
Insightly’s CRM plans are billed annually.
Insightly marketing tools, integrations, automations and service features cost extra.
Insightly marketing tools, integrations, automations and service features can dramatically increase expenditure.
Insightly offers myriad privacy and security tools.
Forbes Advisor publishes the '10 Best CRM Software Of 2026' article.
Forbes Advisor's '10 Best CRM Software Of 2026' article explains how to choose the best CRM Software.
Forbes Advisor's '10 Best CRM Software Of 2026' page includes a section titled 'How To Choose the Best CRM Software'.
The 'How To Choose the Best CRM Software' section appears within Forbes Advisor's '10 Best CRM Software Of 2026' article.
Forbes Advisor publishes the '10 Best CRM Software Of 2026' list.
Forbes Advisor states that it researched dozens of CRM platforms.
Forbes Advisor states that not all CRM platforms can be the best CRMs.
Forbes Advisor notes that three CRM platforms just missed out on making the mark.
Forbes Advisor suggests that SMBs should still consider the three CRM platforms that just missed out on making the mark.
Forbes Advisor's editorial team is independent and objective.
Forbes Advisor receives compensation from the companies that advertise on the Forbes Advisor site.
Forbes Advisor provides paid placements to advertisers to present their offers.
The compensation Forbes Advisor receives from advertisers comes from two main sources.
Forbes Advisor does not include all companies or products available within the market.
Forbes Advisor includes affiliate links in some of its articles that may generate income for Forbes Advisor.
Forbes Advisor does not and cannot guarantee that any information provided is complete.
Forbes Advisor does not guarantee the accuracy or applicability of the information provided.
Forbes Advisor states that the compensation it receives from advertisers does not influence the recommendations or advice its editorial team provides in its articles or otherwise impact any of Forbes Advisor's editorial content.
Forbes Advisor has partners who offer products for which Forbes Advisor has affiliate links.
Microsoft Dynamics CRM has a monthly starting price of $65 per user per month, billed annually.
Microsoft Dynamics CRM has no free plan.
Microsoft Dynamics CRM offers a 30-day free trial.
Microsoft Dynamics CRM integrates with Microsoft products.
Microsoft Dynamics CRM includes AI features.
Microsoft Dynamics CRM provides sales pipelines.
Microsoft Dynamics CRM includes AI-Assisted customer communication tools.
Microsoft Dynamics CRM offers sales forecasting features.
Microsoft Dynamics CRM is included in Microsoft 365 subscriptions.
To use many of the CoPilot AI features in Microsoft Dynamics CRM, you need to purchase credits unless you opt for the Premium plan.
Microsoft Dynamics CRM Basic plan is very light on features.
Microsoft Dynamics CRM is cost prohibitive for users who are not Microsoft 365 subscribers.
Microsoft Dynamics CRM is a good option for users deeply entrenched in the Microsoft 365 ecosystem.
Microsoft Dynamics CRM is praised for its seamless integration with other Microsoft products.
Microsoft Dynamics CRM paid plans are expensive.
Microsoft Dynamics CRM AI credits cost extra in low-tier plans.
OnePageCRM's monthly starting price is $15 per user.
OnePageCRM has no free plan and offers a 21-day free trial.
OnePageCRM's key features include mobile apps, sales pipelines, and travel logs.
OnePageCRM could be the platform for you if you like to manage business while you’re out and about and have an iPhone or Android device.
OnePageCRM's mobile app gives you access to sales pipelines, contact information, action streams, logs, notes and emails.
OnePageCRM offers a full-featured mobile application.
OnePageCRM on desktop includes automations, reports, integrations and collaboration tools such as notes and mentions.
OnePageCRM is designed to slide seamlessly into your current tech stack.
OnePageCRM's weekend customer support is limited to email, which could slow down response times.
OnePageCRM is a robust, affordable CRM for SMBs.
OnePageCRM offers affordable paid plans.
OnePageCRM has robust mobile applications.
OnePageCRM has a strong suite of CRM tools.
OnePageCRM's Professional plan lacks some email tools.
OnePageCRM's Professional plan only supports on-pipeline features.
OnePageCRM is praised by real-world users for its intuitive interface, streamlined sales processes and detailed, actionable insights.
OnePageCRM's integrations are praised by users.
Some customers don’t like OnePageCRM’s mobile applications, email tracking and limited bulk upload options.
Forbes Advisor lists the '10 Best CRM Software Of 2026'.
Forbes Advisor notes that the cost of entry-level CRM plans can range from $10 to $20 per user per month.
Forbes Advisor notes that feature-rich top-tier CRM plans can cost in excess of $70 per user per month.
Forbes Advisor explains how to choose the best CRM software.
Forbes Advisor notes that many platforms offer free CRM tools.
OurCRM pricing guide can also help you get a handle on what to expect to pay.
Salesmate has a monthly starting price of $29 per user.
Salesmate does not offer a free plan and instead offers a 15-day free trial.
Salesmate's key features include customization, inbound and outbound calls, and SMS.
Salesmate has an extensive tool set and customization options.
Salesmate offers easy-to-use contact management.
Salesmate offers AI tools.
Salesmate offers email and SMS features.
Salesmate offers marketing and automation tools.
Salesmate offers integrations.
Salesmate offers mobile apps.
Salesmate offers extensive reports.
Salesmate's layout tools let you create the ideal interface for your operation.
Salesmate's sales component tracks deals, tasks, meetings and inventory.
Salesmate lets you create quotes.
Salesmate lets you track customer tickets.
Salesmate lets you upload documents.
Salesmate allows inbound calls.
Salesmate allows outbound calls.
Salesmate's paid plans are affordable and within reach of most SMBs.
Salesmate plans start at $29 per user per month and increase to $79 per user per month when billed monthly.
Salesmate is highly customizable.
Salesmate is easy to navigate and use.
Salesmate provides telephony, SMS and email support.
Salesmate Basic plan offers limited storage.
Salesmate has limited marketing tools.
Salesmate has mixed customer reviews citing competitive pricing, automation capabilities, integrations and customer support.
Salesmate customer reviews note performance issues and occasional bugs.
Agile CRM's Free Plan supports 10 users and 1,000 contacts.
Agile CRM's Free Plan includes 5,000 branded emails.
Agile CRM's Free Plan offers custom data fields.
Agile CRM's Free Plan includes lead scoring.
Agile CRM's Free Plan includes appointment scheduling.
Agile CRM's Free Plan includes email campaigns.
Agile CRM's Free Plan includes email tracking.
Agile CRM's Free Plan includes form and landing page builders.
Agile CRM's Free Plan includes a campaign workflow.
Agile CRM's Free Plan includes one automation.
Agile CRM's Free Plan includes one integration.
Agile CRM's Free Plan includes reports.
Agile CRM's Free Plan includes task tracking.
Agile CRM's paid plans start at $14.99 per user per month.
Agile CRM's paid plans increase to $79.99 per user per month when billed monthly.
Agile CRM offers three paid plans.
Agile CRM's interface is dingy.
Agile CRM's interface is perfectly usable.
Agile CRM is a cost-effective option.
Agile CRM has intuitive tools.
Agile CRM has an outdated user interface.
Agile CRM's access controls are available only for Enterprise customers.
Agile CRM has limited AI functionality.
Agile CRM was included in Forbes Advisor's roundup of the best free CRM software.
Agile CRM is the ideal tool for SMBs with little to no software budget.
Agile CRM's free plan is feature-packed.
Zoho CRM has a Forbes Advisor rating of 4.9.
Zoho CRM is best for value for money.
Zoho CRM's starting monthly price is Free, $20 per user.
OnePageCRM has a Forbes Advisor rating of 4.7.
OnePageCRM is best for mobile users.
OnePageCRM's starting monthly price is $15 per user.
Bigin has a Forbes Advisor rating of 4.6.
Bigin is best for teams with a budget.
Bigin's starting monthly price is Free, $9 per user.
Apptivo has a Forbes Advisor rating of 4.5.
Apptivo is best for end-to-end workflows.
Apptivo's starting monthly price is $20 per user.
Agile CRM has a Forbes Advisor rating of 4.5.
Agile CRM is best for teams needing a free plan.
Agile CRM's starting monthly price is Free or $14.99.
Salesmate has a Forbes Advisor rating of 4.5.
Salesmate is best for customization.
Salesmate's starting monthly price is $29 per user.
Bitrix 24 has a Forbes Advisor rating of 4.4.
Bitrix 24 is best for analytics.
Bitrix 24's starting monthly price is Free, $61 per organization (5 users).
Monday.com has a Forbes Advisor rating of 4.3.
Monday.com is best for startups and new teams.
Monday.com's starting monthly price is $15 per user.
HubSpot has a Forbes Advisor rating of 4.2.
HubSpot is best for marketing.
HubSpot's starting monthly price is Free or $10 per user.
Microsoft Dynamics CRM has a Forbes Advisor rating of 4.2.
Microsoft Dynamics CRM is best for Microsoft users.
Microsoft Dynamics CRM's starting monthly price is $65 per user per month (billed annually).
HubSpot's starting price is Free; $15 per user per month (billed annually).
HubSpot offers a 14-day free trial.
monday CRM starts at Free; $12 per user per month for basic features.
Pipedrive's starting price is $14 per user per month (billed annually).
Zoho CRM is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
OnePageCRM is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
Bigin is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
Apptivo is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
Agile CRM is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
Salesmate is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
Bitrix 24 is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
monday CRM is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
monday.com is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
HubSpot is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
Microsoft Dynamics CRM is listed among Forbes Advisor's 10 Best CRM Software Of 2026.
Salesforce didn't make Forbes Advisor's top 10 CRM software of 2026.
Salesforce is a powerful CRM platform.
Salesforce offers a free plan that supports two users.
Salesforce free plan includes basic CRM tools.
Salesforce free plan includes lead management.
Salesforce free plan includes contact management.
Salesforce free plan includes simple email marketing tools.
Salesforce Starter Suite costs $25 per user, billed monthly or annually.
Salesforce Starter Suite offers dynamic email marketing tools.
Salesforce Starter Suite offers sales flows.
Salesforce Starter Suite offers lead routing.
Salesforce Pro Suite costs $100.
Salesforce Pro Suite offers forecasting.
Salesforce Pro Suite offers customization tools.
Salesforce offers a free plan and paid plans.
Salesforce didn't make Forbes Advisor's top 10 CRM software of 2026 due to its steeper learning curve.
Bigin is a product made by Zoho.
Bigin offers a free plan.
Bigin's paid plans start at $9 per user.
Bigin's most feature-packed Bigin 360 plan costs $21 per user.
Bigin offers multi-channel support.
Bigin offers automations.
Bigin offers integrations.
Bigin offers sales pipelines.
Bigin offers collaboration tools.
Bigin offers contact management tools.
Bigin offers mobile apps.
Bigin is GDPR compliant.
Bigin is HIPAA compliant.
Bigin can be used safely in healthcare fields.
Compared to Zoho CRM, Bigin lacks tools suitable for complex projects and workflows.
Consumer reviews state that Bigin's customer service is slow.
Bigin is a solid option for those with a tight budget.
Bigin is praised for its simplicity.
Bigin offers plenty of customization tools.
Bigin has affordable paid plans.
Bigin has a good free plan.
Bigin provides many of the tools found in platforms that cost significantly more.
Forbes Advisor rates Bigin at 4.6.
Forbes Advisor lists Bigin among the 10 Best CRM Software Of 2026.
Bigin's contact management tools, integrations and user interface have been praised.
Bigin is a cost-effective CRM for SMBs.
Bigin's free plan supports a single user.
Bigin has a few technical glitches.
Forbes Advisor uses a proprietary rubric to rank CRM platforms.
Forbes Advisor chose 41 CRM platforms for the best CRM software roundup.
Forbes Advisor analyzed 35 features across seven categories.
Forbes Advisor awards a final score to each CRM.
Forbes Advisor's CRM methodology includes a General Features decision factor.
In Forbes Advisor's CRM methodology, the General Features decision factor carries a 32% weighting.
Forbes Advisor's General Features criteria require CRM platforms to offer pipeline and task management features, reporting tools, automations, integrations and customizations.
Forbes Advisor's CRM methodology includes an Additional Features decision factor.
Forbes Advisor's Additional Features criteria include multilingual support, support for multiple currencies, inventory management features and lead generation tools.
Forbes Advisor's CRM methodology includes a Consumer Sentiment decision factor.
Forbes Advisor uses real-world review sites such as Capterra, G2 and Trustpilot to gauge consumer sentiment about software.
Forbes Advisor's CRM methodology includes a Pricing decision factor.
Forbes Advisor evaluates whether CRM providers offer free plans and whether paid plans offer value for money.
Forbes Advisor's CRM methodology includes a Support decision factor.
Forbes Advisor considers phone, live chat and email support, as well as hours of service operation.
Forbes Advisor's CRM methodology uses a table with Decision Factor, Scoring Weight and Description.
The table in Forbes Advisor's CRM methodology lists Decision Factors such as General Features, Additional Features, Consumer Sentiment, Pricing and Support.
The weights assigned to decision factors in Forbes Advisor's CRM methodology are 32% for General Features, 26% for Additional Features, 20% for Consumer Sentiment, 16% for Pricing and 6% for Support.
Capterra is a real-world review site mentioned by Forbes Advisor.
G2 is a real-world review site mentioned by Forbes Advisor.
Trustpilot is a real-world review site mentioned by Forbes Advisor.
The Forbes Advisor article is titled '10 Best CRM Software Of 2026'.
Bitrix 24 offers a free plan that supports unlimited users and basic tools.
Bitrix 24's paid plan starts at $61 per organization for 5 users.
Bitrix 24's paid plans range from $61 to $499 per organization monthly.
Bitrix 24 provides reports and dashboards.
Bitrix 24 provides lead management tools.
Bitrix 24 provides a communication center.
Bitrix 24 has tools that enable sales management.
Bitrix 24 integrates with tools in your tech stack.
Bitrix 24 automates tasks.
Bitrix 24 offers marketing tools that support email and social media.
Bitrix 24 has a contact center that lets you communicate with clients over WhatsApp, live chat, email and phone.
Bitrix 24's biggest downsides are the cost and support.
Bitrix 24 customers are generally unhappy with the service.
Bitrix 24's learning curve is complex.
Bitrix 24 has data security concerns due to its ownership having Russian origins.
Bitrix 24's basic plan only supports five users.
Bitrix 24 offers plenty of features for SMBs to manage pipelines.
Bitrix 24 provides access to a wealth of data and can visualize it in an easy-to-digest format.
Bitrix 24 has robust customer and sales management tools.
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Forbes Advisor publishes a '10 Best CRM Software Of 2026' article.
HubSpot offers a free plan that supports two users and basic tools.
HubSpot's free plan supports two users.
HubSpot's paid plan starts at $10 per user monthly.
HubSpot offers marketing tools, artificial intelligence, and sales tools.
HubSpot provides access to sales pipelines, Gantt charts, Kanban boards and calendars.
HubSpot's AI assistant can be used in conjunction with HubSpot’s tools.
HubSpot's AI assistant can generate email campaigns.
HubSpot provides robust dashboards and reports to track campaign performance.
HubSpot offers many tools for marketing and campaign management.
HubSpot offers affordable paid plans.
HubSpot has a competent AI assistant.
HubSpot's extra hubs can quickly run up costs.
HubSpot's free plan only supports two users.
Consumers are dissatisfied with HubSpot's customer support.
HubSpot segments its tools into separate offerings that require their own subscriptions.
HubSpot provides tools to manage social media.
HubSpot helps find, capture and nurture leads.
HubSpot allows you to segment audiences.
HubSpot enables you to convert traffic into sales.
Monday.com CRM has a monthly starting price of $15 per user.
Monday.com CRM does not offer a free plan.
Monday.com CRM offers a 14-day free trial.
Monday.com CRM includes robust task, deal and lead tools.
Monday.com CRM paid plans range from $15 per user per month (billed monthly) to $33 per user per month (billed monthly).
There is an Ultimate plan for Monday.com CRM that provides extra administration and security tools.
Monday.com CRM is described as one of the most user-friendly platforms you'll ever use.
Monday.com CRM has exceptional Kanban boards that can track tasks.
Monday.com CRM has easy-to-use boards that can store numerous data types.
Monday.com CRM provides powerful dashboards.
Monday.com CRM includes templates that can get your team up and running quickly.
Monday.com CRM allows you to create automated workflows.
Monday.com CRM can integrate with hundreds of other software platforms.
The boards on Monday.com are well-designed and easy to customize.
Monday.com CRM has a beautiful, user-friendly interface.
Monday.com CRM has robust Kanban boards and Gantt charts.
Monday.com CRM has a limited free plan.
Monday.com CRM offers strong security and admin features for top tiers only.
Monday.com CRM does not have as many bespoke CRM features as competitors.
For Monday.com CRM, 68% of people had positive sentiments about ease of use and interface.
For Monday.com CRM, 15% of people had neutral sentiments about ease of use and interface.
For Monday.com CRM, 17% of people had negative sentiments about ease of use and interface.
For Monday.com CRM, 51% of people had positive sentiments about customer support and service.
For Monday.com CRM, 10% of people had neutral sentiments about customer support and service.
For Monday.com CRM, 39% of people had negative sentiments about customer support and service.
For Monday.com CRM, 76% of people had positive sentiments about reporting and analytics.
For Monday.com CRM, 10% of people had neutral sentiments about reporting and analytics.
For Monday.com CRM, 14% of people had negative sentiments about reporting and analytics.
For Monday.com CRM, 70% of people had positive sentiments about integration with other platforms.
For Monday.com CRM, 14% of people had neutral sentiments about integration with other platforms.
For Monday.com CRM, 16% of people had negative sentiments about integration with other platforms.
Apptivo's monthly starting price is $20 per user.
Apptivo has no free plan.
Apptivo offers a 14-day free trial.
Apptivo offers a 30-day free trial.
Apptivo offers four paid plans.
Apptivo Lite costs $20 per user per month.
Apptivo Ultimate plan costs $50 per user per month.
Apptivo Enterprise plan requires you to contact Apptivo for a quote.
Apptivo is the ideal platform for SMBs needing to create leads and turn them into paying customers in one swoop.
Apptivo excels at lead management and nurturing.
Apptivo is an end-to-end CRM.
Apptivo lets you identify opportunities.
Apptivo lets you capture lead information.
Apptivo lets you create quotes.
Apptivo lets you track deals.
Apptivo lets you send invoices.
Apptivo lets you sign documents with e-signatures.
Apptivo lets you accept payments.
Apptivo includes telephony support through integrations.
Apptivo includes integrations, automations, a document management system, dashboards, and email campaigns.
Apptivo's entry-level plan is called Lite.
Apptivo's high-tier plan is called Ultimate.
Apptivo's interface is not intuitive.
Apptivo's tools have a steep learning curve.
Apptivo's customer support is excellent.
Apptivo is a platform you will need to trial before deciding whether you want to use it for the long term.
Some customers believe Apptivo is easy to use.
Some customers believe Apptivo is very customizable.
Some customers believe Apptivo offers a nicely rounded feature package.
Apptivo's mobile app has issues according to some customers.
Apptivo's email capabilities have issues according to some customers.
Apptivo's desktop software has issues according to some customers.
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</style>
<style>
/*assets/dist/blocks/shared-blocks/eat-widget/index.css*/
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a:hover{text-decoration:underline}.eat-widget-container .eat-header-wrap{cursor:pointer;position:relative}.eat-widget-container 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.sub-menu{display:block;max-height:calc(100% - 70px);max-width:none;overflow:auto}@media (min-width:1024px){#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu{max-height:none}}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .all-category-link a{align-items:center;background:#171717;color:#bbb;cursor:pointer;display:flex;font-family:Work Sans,sans-serif;font-size:16px;font-weight:600;line-height:22px;padding:13px 0 18px 16px;position:relative}@media (min-width:1024px){#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .all-category-link{display:none}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .all-category-link.is-touch{display:block}}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .sub-menu-title,#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .title-text{background:#171717;color:#fcfcfc;cursor:pointer;display:contents;font-family:Work Sans,sans-serif;font-size:14px;font-weight:400;letter-spacing:-.2px;line-height:24px;position:relative;width:82%}@media (min-width:1024px){#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .sub-menu-title,#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .title-text{padding-right:10px}}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .sub-menu-title a,#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .title-text a{display:block}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .sub-menu-title .chevron-arrow,#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .title-text .chevron-arrow{margin-left:12px}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .no-child-menu{border-right:0;display:inline-block;padding:9px 10px 9px 16px;width:100%}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .no-child-menu:hover{background-color:hsla(0,0%,100%,.039);text-decoration:none}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .paid-link-text{color:#bbb;display:inline;font-family:Work Sans,sans-serif;font-size:12px}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .sub-accord-wrapper{align-items:center;display:flex;justify-content:space-between;padding:9px 12px 9px 16px;position:relative}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .sub-accord-wrapper:hover{background-color:hsla(0,0%,100%,.039)}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .sub-accord-wrapper:hover .title-text{text-decoration:none}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .accordian-title{cursor:pointer}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .chevron-arrow{border-left:1px solid #333;display:inline-block;padding:13px 16px 12px 21px;position:relative}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .chevron-arrow:after{border:solid #fcfcfc;border-width:0 3px 3px 0;content:"";display:inline-block;margin-left:auto;padding:3px;position:absolute;right:12px;top:9px;transform:rotate(45deg);-webkit-transform:rotate(45deg)}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper.active .chevron-arrow:after{top:11px;transform:rotate(-135deg);-webkit-transform:rotate(-135deg)}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .accordian-menu .title-wrap{background:#171717;display:block;font-family:Work Sans,sans-serif;font-size:12px;font-weight:400;line-height:16px;padding:12px 9px 12px 40px}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .accordian-menu .title-wrap:hover{background-color:hsla(0,0%,100%,.039);text-decoration:none}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .accordian-menu a{cursor:pointer;display:inline-block;width:100%}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item .sub-menu-wrap .sub-menu .sub-menu-item .accordian-wrapper .accordian-menu a:hover{text-decoration:none}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-static-list{cursor:revert;padding:12px 8px 12px 14px}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list{padding:12px 8px 12px 16px}@media (min-width:1024px){#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list:hover{background-color:hsla(0,0%,100%,.078)}}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .main-menu-wrap{align-items:center;display:flex;justify-content:space-between}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .main-menu-wrap .link-text{width:92%}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .main-menu-wrap .link-icon{cursor:pointer}@media (min-width:1024px){#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .main-menu-wrap{padding:12px 16px}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .main-menu-wrap .link-text{height:25.5px}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .main-menu-wrap .link-text.first-link{height:24px}}@media (min-width:1440px){#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .main-menu-wrap{padding:12px 16px 12px 24px}}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .main-menu-wrap>a{align-items:center;color:#fcfcfc;display:flex;font-family:Work Sans,sans-serif;font-size:18px;font-weight:400;justify-content:space-between;letter-spacing:-.2px;line-height:24px}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .link-icon{fill:#fff;height:24px;width:24px}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .icon-hidden{display:none}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .menu-tab{align-items:center;display:flex;justify-content:space-between}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .sub-menu .sub-menu-item:last-child{margin-bottom:190px}@media screen and (min-width:1024px){#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list .sub-menu .sub-menu-item:last-child{margin-bottom:50px}}#custom-header-wrapper .header__nav .wp-menu .news-letter-wrap{margin:5px 0 5px 16px}@media screen and (min-width:1024px){#custom-header-wrapper .header__nav .wp-menu .news-letter-subscribe{maring:0;display:none}}#custom-header-wrapper .header__nav .wp-menu .static-links{color:#fcfcfc;cursor:pointer;display:inline-block;font-family:Work Sans,sans-serif;font-size:10px;font-weight:400;letter-spacing:-.2px;line-height:12px;width:100%}#custom-header-wrapper .header__nav .wp-menu .static-links.forbes-text{cursor:revert}@media (min-width:1024px){#custom-header-wrapper .header__nav .wp-menu{border-top:none;padding:18px 0 0}#custom-header-wrapper .header__nav .wp-menu .news-letter-wrap{margin:0}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-dynamic-list{padding:0}#custom-header-wrapper .header__nav .wp-menu .wp-menu-item-static-list{height:36px;line-height:10px;padding-right:14px}#custom-header-wrapper .header__nav .wp-menu .sub-menu{margin-top:5px;padding:16px 0 11px}#custom-header-wrapper .header__nav .wp-menu .sub-menu .sub-menu-1{margin-top:-16px}}#custom-header-wrapper .search_icon{align-items:center;display:inline-flex;height:100%;padding:0 16px;position:absolute;right:0;width:auto}#custom-header-wrapper .search_icon_svg{cursor:pointer;height:24px;padding-left:16px;position:relative}#custom-header-wrapper .search_icon_svg svg{height:24px;width:24px}#custom-header-wrapper .search_icon_svg .sparkels-icon{height:18px;position:absolute;right:-6px;top:-6px;width:18px}@media screen and (min-width:768px){#custom-header-wrapper .search_icon_svg .sparkels-icon{right:2px;top:2px}}#custom-header-wrapper .subscribe-button{align-items:center;background:#dc0000;border-radius:5px;color:#fff;cursor:pointer;display:flex;font-family:Work Sans,sans-serif;font-size:12px;font-weight:600;height:32px;justify-content:center;letter-spacing:-.2px;line-height:0px;min-width:90px;padding-top:1px}#custom-header-wrapper .subscribe-button:hover{background-color:#c20000}@media screen and (min-width:768px){#custom-header-wrapper .search_icon{padding:0 16px 0 24px}#custom-header-wrapper .search_icon_svg{border-radius:50%;height:40px;padding:8px;width:40px}#custom-header-wrapper .search_icon_svg:hover{background-color:#383838}#custom-header-wrapper .subscribe-button{font-size:14px;height:40px;line-height:0px;margin-right:16px;min-width:99px}#custom-header-wrapper .md-inline-block{display:inline-block!important}}#custom-header-wrapper .p-24px{padding:24px}#custom-header-wrapper .w-5{width:20px}#custom-header-wrapper .h-3{height:12px}#custom-header-wrapper 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</style><!-- fadv:ignore-wpautop --><div class="author-wrap total_author_2"><div class="authors-container page-container "><div class="author_container primary-author" data-ecom-container='{"componentTitle":"Multiple Authors","componentType":"Forbes Multiple Authors Settings"}' ><div class="author_right_container"><div class="top-wrap"><div class="author_img-wrap author-byline-hoverover"><a href="https://www.forbes.com/advisor/author/brett-day/" class="mobile-disabled-link" data-ecom-link='{"clickText":"Brett Day","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/brett-day\/","clickType":"internal"}' target="_blank"><img decoding="async" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2024/10/Brett-Day-88x88.jpeg" alt="Brett Day" width="24px" height="24px"></a><div id="authorBylineModalContainer" style="display: none"><div class="author-byline-modal"><div class="author-modal-content"><div class="top-content"><div class="author_img-wrap"><img loading="lazy" decoding="async" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2024/10/Brett-Day-88x88.jpeg" alt="Brett Day" width="50px" height="50px"></div><div class="author-details-wrap"><a class="author-name" href="https://www.forbes.com/advisor/author/brett-day/" target="_blank" data-ecom-link='{"clickText":"Brett Day","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/brett-day\/","clickType":"internal"}'>Brett Day</a><span class="author-role">Staff Writer</span></div></div><div class="middle-content">With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain the features of project management software in an e...</div><div class="bottom-content"><ul class="social-icon-wrap"><li><a href="https://www.linkedin.com/in/brettday/" target="_blank" data-ecom-link='{"clickText":"LinkedIn","clickCat":"Primary","clickUrl":"https:\/\/www.linkedin.com\/in\/brettday\/","clickType":"external"}'><img width="24px" height="24px" alt="Linkedin icon" loading="lazy" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/social-icons/forbes-media-linkedin-icon.svg" /></a></li></ul><a class="show-more-bio-wrap" href="https://www.forbes.com/advisor/author/brett-day/" target="_blank" data-ecom-link='{"clickText":"See Full Bio","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/brett-day\/","clickType":"internal"}'><span class="see-full-bio-text">Read Full Bio</span><img width="24px" height="24px" alt="See Full Bio" loading="lazy" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/social-icons/read-full-bio.svg" /></a></div></div><div class="author-close-btn"><img width="24px" height="24px" alt="close icon" loading="lazy" 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complex traditional and Agile project management philosophies and methodologies and can explain the features of project management software in an e...</div><div class="bottom-content"><ul class="social-icon-wrap"><li><a href="https://www.linkedin.com/in/brettday/" target="_blank" data-ecom-link='{"clickText":"LinkedIn","clickCat":"Primary","clickUrl":"https:\/\/www.linkedin.com\/in\/brettday\/","clickType":"external"}'><img width="24px" height="24px" alt="Linkedin icon" loading="lazy" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/social-icons/forbes-media-linkedin-icon.svg" /></a></li></ul><a class="show-more-bio-wrap" href="https://www.forbes.com/advisor/author/brett-day/" target="_blank" data-ecom-link='{"clickText":"See Full Bio","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/brett-day\/","clickType":"internal"}'><span class="see-full-bio-text">Read Full Bio</span><img width="24px" height="24px" alt="See Full Bio" loading="lazy" 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class="author_img-wrap"><img loading="lazy" decoding="async" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2024/10/Brett-Day-88x88.jpeg" alt="Brett Day" width="50px" height="50px"></div><div class="author-details-wrap"><a class="author-name" href="https://www.forbes.com/advisor/author/brett-day/" target="_blank" data-ecom-link='{"clickText":"Brett Day","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/brett-day\/","clickType":"internal"}'>Brett Day</a><span class="author-role">Staff Writer</span></div></div><div class="middle-content">With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain the features of project management software in an e...</div><div class="bottom-content"><ul class="social-icon-wrap"><li><a href="https://www.linkedin.com/in/brettday/" 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class="author_with-badge-details author_container hide-in-mobile secondary-author" data-ecom-container='{"componentTitle":"Author with badge","componentType":"Forbes Author\/Advisory Board"}'><div class="author_right_container"><div class="top-wrap"><div class="author_img-wrap author-img-badge author-byline-hoverover"><a href="https://www.forbes.com/advisor/author/rachel-williams/" class="mobile-disabled-link" data-ecom-link='{"clickText":"Rachel Williams","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/rachel-williams\/","clickType":"internal"}' target="_blank"><img decoding="async" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2024/07/Rachel-Williams-1-88x88.jpg" alt="Rachel Williams" width="24px" height="24px"></a><div id="authorBylineModalContainer" style="display: none"><div class="author-byline-modal"><div class="author-modal-content"><div class="top-content"><div class="author_img-wrap"><img 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She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. 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She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed in the intricacies of LLC formation, business taxe...</div><div class="bottom-content"><ul class="social-icon-wrap"></ul><a class="show-more-bio-wrap" href="https://www.forbes.com/advisor/author/rachel-williams/" target="_blank" data-ecom-link='{"clickText":"See Full Bio","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/rachel-williams\/","clickType":"internal"}'><span class="see-full-bio-text">Read Full Bio</span><img width="24px" height="24px" alt="See Full Bio" loading="lazy" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/social-icons/read-full-bio.svg" /></a></div></div></div><div class="right_wrap"><div class="title-wrap"><div class="title-top-wrap"><div class="prefix-text">Reviewed</div><div class="name author-byline-hoverover author-badge-name"><a href="https://www.forbes.com/advisor/author/rachel-williams/" data-ecom-link='{"clickText":"Rachel Williams","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/rachel-williams\/","clickType":"internal"}' target="_blank" class="mobile-disabled-link">Rachel Williams</a><div id="authorBylineModalContainer" style="display: none"><div class="author-byline-modal"><div class="author-modal-content"><div class="top-content"><div class="author_img-wrap"><img loading='lazy' decoding='async' src='https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2024/07/Rachel-Williams-1-88x88.jpg' alt='Rachel Williams' width='50px' height='50px'></div><div class="author-details-wrap"><div class="prefix-text">Reviewed by</div><a class="author-name" href="https://www.forbes.com/advisor/author/rachel-williams/" target="_blank" data-ecom-link='{"clickText":"Rachel Williams","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/rachel-williams\/","clickType":"internal"}'>Rachel Williams</a><span class="author-role">Staff Editor</span></div></div><div class="middle-content">Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed in the intricacies of LLC formation, business taxe...</div><div class="bottom-content"><ul class="social-icon-wrap"></ul><a class="show-more-bio-wrap" href="https://www.forbes.com/advisor/author/rachel-williams/" target="_blank" data-ecom-link='{"clickText":"See Full Bio","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/rachel-williams\/","clickType":"internal"}'><span class="see-full-bio-text">Read Full Bio</span><img width="24px" height="24px" alt="See Full Bio" loading="lazy" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/social-icons/read-full-bio.svg" /></a></div></div><div class="author-close-btn"><img width="24px" height="24px" alt="close icon" loading="lazy" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/social-icons/forbes-media-close-icon.svg" /></div></div></div><div class="hover-bio-wrapper" data-ecom-container='{"componentTitle":"","componentType":"Article Author Byline"}' ><div class="top-content"><div class="author_img-wrap"><img loading='lazy' decoding='async' src='https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2024/07/Rachel-Williams-1-88x88.jpg' alt='Rachel Williams' width='50px' height='50px'></div><div class="author-details-wrap"><div class="prefix-text">Reviewed by</div><a class="author-name" href="https://www.forbes.com/advisor/author/rachel-williams/" target="_blank" data-ecom-link='{"clickText":"Rachel Williams","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/rachel-williams\/","clickType":"internal"}'>Rachel Williams</a><span class="author-role">Staff Editor</span></div></div><div class="middle-content">Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed in the intricacies of LLC formation, business taxe...</div><div class="bottom-content"><ul class="social-icon-wrap"></ul><a class="show-more-bio-wrap" href="https://www.forbes.com/advisor/author/rachel-williams/" target="_blank" data-ecom-link='{"clickText":"See Full Bio","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/rachel-williams\/","clickType":"internal"}'><span class="see-full-bio-text">Read Full Bio</span><img width="24px" height="24px" alt="See Full Bio" loading="lazy" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/social-icons/read-full-bio.svg" /></a></div></div></div></div><div class="title-bottom-wrap"><div class="designation">Staff Editor </div></div></div></div></div></div></div></div><div class="more-author"><span class="text">& 1 other</span><div class="arrow-icon rotate"></div></div></div><div class="ask-the-editor-wrapper"><div class="page-container"></div></div><!-- /fadv:ignore-wpautop --> <div class="page-container">
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<p>If you need a customer relationship management system to help grow your business, interact with customers and manage pipelines but aren’t sure which way to turn, you’re in the right place. My roundup will help you learn about the key features of the 10 best CRMs, how much they cost to use and how they can help your SMB thrive.<br><br>To determine the best CRM software, I used our proprietary rubric to rank 41 platforms and 35 features that SMBs care about deeply. Each CRM system, after careful evaluation, was then awarded a final score.</p>
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Table of Contents
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<div class="toc-section-wrapper mobile-accordion-content">
<div class="toc-section-overflow-wrapper">
<div class="toc-wrapper">
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Our Top Picks
</div>
<div class="toc-section-wrapper toc-toggle">
<div class="product-accordion mob-d-block">Our Top Picks</div>
<div class="toc-products-wrapper">
<ul class="toc-products toc-select">
<li class="toc-product-item toc-item">
<a href="#zoho_crm" class="jump-to" data-ecom-misc-click='{"clickText":"Zoho CRM","clickType":"Jump Link","referenceText":"Our Top Picks"}' >Zoho CRM</a>
</li>
<li class="toc-product-item toc-item">
<a href="#onepagecrm" class="jump-to" data-ecom-misc-click='{"clickText":"OnePageCRM","clickType":"Jump Link","referenceText":"Our Top Picks"}' >OnePageCRM</a>
</li>
<li class="toc-product-item toc-item">
<a href="#bigin" class="jump-to" data-ecom-misc-click='{"clickText":"Bigin","clickType":"Jump Link","referenceText":"Our Top Picks"}' >Bigin</a>
</li>
<li class="toc-product-item toc-item">
<a href="#apptivo" class="jump-to" data-ecom-misc-click='{"clickText":"Apptivo","clickType":"Jump Link","referenceText":"Our Top Picks"}' >Apptivo</a>
</li>
<li class="toc-product-item toc-item">
<a href="#agile_crm" class="jump-to" data-ecom-misc-click='{"clickText":"Agile CRM","clickType":"Jump Link","referenceText":"Our Top Picks"}' >Agile CRM</a>
</li>
<li class="toc-product-item toc-item">
<a href="#salesmate" class="jump-to" data-ecom-misc-click='{"clickText":"Salesmate","clickType":"Jump Link","referenceText":"Our Top Picks"}' >Salesmate</a>
</li>
<li class="toc-product-item toc-item">
<a href="#bitrix_24" class="jump-to" data-ecom-misc-click='{"clickText":"Bitrix 24","clickType":"Jump Link","referenceText":"Our Top Picks"}' >Bitrix 24</a>
</li>
<li class="toc-product-item toc-item">
<a href="#monday_com" class="jump-to" data-ecom-misc-click='{"clickText":"Monday.com","clickType":"Jump Link","referenceText":"Our Top Picks"}' >Monday.com</a>
</li>
<li class="toc-product-item toc-item">
<a href="#hubspot" class="jump-to" data-ecom-misc-click='{"clickText":"HubSpot","clickType":"Jump Link","referenceText":"Our Top Picks"}' >HubSpot</a>
</li>
<li class="toc-product-item toc-item">
<a href="#microsoft_dynamics_crm" class="jump-to" data-ecom-misc-click='{"clickText":"Microsoft Dynamics CRM","clickType":"Jump Link","referenceText":"Our Top Picks"}' >Microsoft Dynamics CRM</a>
</li>
</ul>
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Table of Contents
</div>
<div class="toc-content-list-wrapper toc-toggle">
<div class="content-accordion mob-d-block">Table of Contents</div>
<div class="toc-products-wrapper">
<ul class="toc-content-list toc-select">
<li class="toc-content-item toc-item">
<a href="#compare-the-best-crm-software-of-2026" class="jump-to" data-ecom-misc-click='{"clickText":"Compare the Best CRM Software of 2026","clickType":"Jump Link","referenceText":""}' >Compare the Best CRM Software of 2026</a>
</li>
<li class="toc-content-item toc-item">
<a href="#the-best-crm-software" class="jump-to" data-ecom-misc-click='{"clickText":"The Best CRM Software","clickType":"Jump Link","referenceText":""}' >The Best CRM Software</a>
</li>
<li class="toc-content-item toc-item">
<a href="#why-some-companies-didn-t-make-the-cut" class="jump-to" data-ecom-misc-click='{"clickText":"Why Some Companies\u00a0Didn\u2019t\u00a0Make the Cut\u00a0","clickType":"Jump Link","referenceText":""}' >Why Some Companies Didn’t Make the Cut </a>
</li>
<li class="toc-content-item toc-item">
<a href="#methodology" class="jump-to" data-ecom-misc-click='{"clickText":"Methodology","clickType":"Jump Link","referenceText":""}' >Methodology</a>
</li>
<li class="toc-content-item toc-item">
<a href="#how-to-choose-the-best-crm-software" class="jump-to" data-ecom-misc-click='{"clickText":"How To Choose the Best CRM Software","clickType":"Jump Link","referenceText":""}' >How To Choose the Best CRM Software</a>
</li>
<li class="toc-content-item toc-item">
<a href="#frequently-asked-questions-faqs-" class="jump-to" data-ecom-misc-click='{"clickText":"Frequently Asked Questions (FAQs)","clickType":"Jump Link","referenceText":""}' >Frequently Asked Questions (FAQs)</a>
</li>
</ul>
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</div>
</div>
</div>
<div class="toc-rr-wrapper">
<div class="toc-accordion mob-d-none" data-ecom-misc-click='{"clickText":"Best Ofs","clickType":"Accordion","referenceText":""}' >
Best Ofs
</div>
<div class="toc-rr-content toc-toggle">
<div class="rr-content-accordion mob-d-block">Best Ofs</div>
<div class="toc-products-wrapper">
<ul class="toc-rr-item-wrapper">
<li class="toc-rr-item">
<a href="https://www.forbes.com/advisor/business/software/best-crm-small-business/" class="jump-to" data-ecom-link='{"clickText":"Best CRM for Small Business","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-crm-small-business\/","clickType":"internal","referenceText":"Best Ofs"}' >Best CRM for Small Business</a>
</li>
<li class="toc-rr-item">
<a href="https://www.forbes.com/advisor/business/software/best-open-source-crm/" class="jump-to" data-ecom-link='{"clickText":"Best Open Source CRM ","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-open-source-crm\/","clickType":"internal","referenceText":"Best Ofs"}' >Best Open Source CRM </a>
</li>
<li class="toc-rr-item">
<a href="https://www.forbes.com/advisor/business/software/best-real-estate-crm/" class="jump-to" data-ecom-link='{"clickText":"Best CRM For Real Estate ","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-real-estate-crm\/","clickType":"internal","referenceText":"Best Ofs"}' >Best CRM For Real Estate </a>
</li>
<li class="toc-rr-item">
<a href="https://www.forbes.com/advisor/business/software/best-marketing-crm/" class="jump-to" data-ecom-link='{"clickText":"Best Marketing CRM","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-marketing-crm\/","clickType":"internal","referenceText":"Best Ofs"}' >Best Marketing CRM</a>
</li>
<li class="toc-rr-item">
<a href="https://www.forbes.com/advisor/business/software/best-simple-crm/" class="jump-to" data-ecom-link='{"clickText":"Best Simple CRM","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-simple-crm\/","clickType":"internal","referenceText":"Best Ofs"}' >Best Simple CRM</a>
</li>
</ul>
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Featured Offer placements. This compensation impacts how and where their product or service is displayed but in no way affects our ratings, which are based on thorough research, solid methodologies and expert advice." ><svg class="inline-svg" width="14" height="14" viewBox="0 0 14 14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M7 0C3.13438 0 0 3.13438 0 7C0 10.8656 3.13438 14 7 14C10.8656 14 14 10.8656 14 7C14 3.13438 10.8656 0 7 0ZM7 12.8125C3.79063 12.8125 1.1875 10.2094 1.1875 7C1.1875 3.79063 3.79063 1.1875 7 1.1875C10.2094 1.1875 12.8125 3.79063 12.8125 7C12.8125 10.2094 10.2094 12.8125 7 12.8125Z" fill="#999999"/><path d="M6.25 4.25C6.25 4.44891 6.32902 4.63968 6.46967 4.78033C6.61032 4.92098 6.80109 5 7 5C7.19891 5 7.38968 4.92098 7.53033 4.78033C7.67098 4.63968 7.75 4.44891 7.75 4.25C7.75 4.05109 7.67098 3.86032 7.53033 3.71967C7.38968 3.57902 7.19891 3.5 7 3.5C6.80109 3.5 6.61032 3.57902 6.46967 3.71967C6.32902 3.86032 6.25 4.05109 6.25 4.25ZM7.375 6H6.625C6.55625 6 6.5 6.05625 6.5 6.125V10.375C6.5 10.4437 6.55625 10.5 6.625 10.5H7.375C7.44375 10.5 7.5 10.4437 7.5 10.375V6.125C7.5 6.05625 7.44375 6 7.375 6Z" fill="#999999"/></svg></div></div><div class="featured-partners-container"><div class="featured-partners-card" data-ecom-container='{"componentTitle":"HubSpot","componentType":"Generic Product"}'><div class="inner-wrapper " data-ecom-product='{"itemId":"758576","itemName":"HubSpot","itemBrand":"Impact","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"Impact","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div class="fp-loader"><div class="fp-loader__blocks fp-loader__header"></div><div class="fp-loader__blocks fp-loader__phone"></div><div class="fp-loader__blocks fp-loader__cta"></div><div class="fp-loader__blocks fp-loader__attr"></div></div><div class="heading-wrapper"><p class="card-number">1</p><p class="single-heading-text">HubSpot</p></div><div class="left"><div class="rating-wrapper"></div><div class="partners-stats"><div class="stats-wrapper"><div class="tooltip-wrapper label">Starting Price </div><p class="value">Free; $15 per user per month (billed annually)</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Free Trial </div><p class="value">14 days</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Pipeline Management </div><p class="value">Yes</p></div></div></div><div class="right"><div class="heading-wrapper"><div class="align-left with-best-of"><div class="heading-text"><p class="card-number">1</p><p class="card-title">HubSpot</p></div></div><div class="star-content-wrapper"><a href=https://hubspot.sjv.io/c/1955282/1792839/12893 target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://hubspot.sjv.io/c/1955282/1792839/12893" data-component-title="Featured Partner Widget" data-product-name="HubSpot" data-product-category="Featured Product (Business)" data-product-position="1" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="758576" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/12/Hubspot.png" alt="HubSpot" /></a><div class="rating-wrapper"></div></div></div><div class="logo-wrapper no-telephone-number"><a href=https://hubspot.sjv.io/c/1955282/1792839/12893 target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://hubspot.sjv.io/c/1955282/1792839/12893" data-component-title="Featured Partner Widget" data-product-name="HubSpot" data-product-category="Featured Product (Business)" data-product-position="1" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="758576" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/12/Hubspot.png" alt="HubSpot" /></a></div><div class="btn-wrapper"><a href="https://hubspot.sjv.io/c/1955282/1792839/12893" class="get-estimate-cta fp-widget-cta-event track-type" target="_blank" rel="nofollow" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://hubspot.sjv.io/c/1955282/1792839/12893" data-component-title="Featured Partner Widget" data-product-name="HubSpot" data-product-category="Featured Product (Business)" data-product-position="1" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="758576" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><span class="arrow-wrapper">Learn More <svg viewBox="0 0 16 14" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M1.69287 7.92087L12.3691 7.92087L7.70041 12.4343C7.51781 12.6023 7.41446 12.8353 7.41446 13.079C7.41446 13.3226 7.51781 13.5556 7.70041 13.7237C7.87432 13.9001 8.11546 14 8.36763 14C8.61979 14 8.86094 13.9001 9.03484 13.7237L15.2292 7.73677C15.6111 7.31491 15.6111 6.68509 15.2292 6.26323L9.03335 0.276315C8.85945 0.0998659 8.6183 0 8.36614 0C8.11397 0 7.87283 0.0998659 7.69893 0.276315H7.69892C7.51632 0.444355 7.41297 0.677368 7.41297 0.921031C7.41297 1.16469 7.51632 1.39771 7.69892 1.56575L12.3691 6.07841L1.69287 6.07841C1.43556 6.06334 1.18389 6.15554 1.00161 6.33168C0.819326 6.50782 0.723899 6.751 0.7395 6.99964C0.723899 7.24828 0.819325 7.49146 1.00161 7.6676C1.18389 7.84374 1.43556 7.93594 1.69287 7.92087Z" fill="white"/></svg></span></a><p class="cta-subtext">On HubSpot's Website</p></div><div class="secondary-cta-container"></div></div></div></div><div class="featured-partners-card" data-ecom-container='{"componentTitle":"monday CRM","componentType":"Generic Product"}'><div class="inner-wrapper " data-ecom-product='{"itemId":"518486","itemName":"monday CRM","itemBrand":"Monday.com","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"Monday.com","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div class="fp-loader"><div class="fp-loader__blocks fp-loader__header"></div><div class="fp-loader__blocks fp-loader__phone"></div><div class="fp-loader__blocks fp-loader__cta"></div><div class="fp-loader__blocks fp-loader__attr"></div></div><div class="heading-wrapper"><p class="card-number">2</p><p class="single-heading-text">monday CRM</p></div><div class="left"><div class="rating-wrapper"></div><div class="partners-stats"><div class="stats-wrapper"><div class="tooltip-wrapper label">Starting Price </div><p class="value">Free; $12 per user per month for basic features</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Free trial </div><p class="value">14 days</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Pipeline Management </div><p class="value">Yes</p></div></div></div><div class="right"><div class="heading-wrapper"><div class="align-left with-best-of"><div class="heading-text"><p class="card-number">2</p><p class="card-title">monday CRM</p></div></div><div class="star-content-wrapper"><a href=https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" data-component-title="Featured Partner Widget" data-product-name="monday CRM" data-product-category="Business (Featured Partner)" data-product-position="2" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="518486" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2025/11/monday-CRM-logo.png" alt="monday CRM" /></a><div class="rating-wrapper"></div></div></div><div class="logo-wrapper no-telephone-number"><a href=https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" data-component-title="Featured Partner Widget" data-product-name="monday CRM" data-product-category="Business (Featured Partner)" data-product-position="2" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="518486" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2025/11/monday-CRM-logo.png" alt="monday CRM" /></a></div><div class="btn-wrapper"><a href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" class="get-estimate-cta fp-widget-cta-event track-type" target="_blank" rel="nofollow" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" data-component-title="Featured Partner Widget" data-product-name="monday CRM" data-product-category="Business (Featured Partner)" data-product-position="2" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="518486" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><span class="arrow-wrapper">Learn More <svg viewBox="0 0 16 14" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M1.69287 7.92087L12.3691 7.92087L7.70041 12.4343C7.51781 12.6023 7.41446 12.8353 7.41446 13.079C7.41446 13.3226 7.51781 13.5556 7.70041 13.7237C7.87432 13.9001 8.11546 14 8.36763 14C8.61979 14 8.86094 13.9001 9.03484 13.7237L15.2292 7.73677C15.6111 7.31491 15.6111 6.68509 15.2292 6.26323L9.03335 0.276315C8.85945 0.0998659 8.6183 0 8.36614 0C8.11397 0 7.87283 0.0998659 7.69893 0.276315H7.69892C7.51632 0.444355 7.41297 0.677368 7.41297 0.921031C7.41297 1.16469 7.51632 1.39771 7.69892 1.56575L12.3691 6.07841L1.69287 6.07841C1.43556 6.06334 1.18389 6.15554 1.00161 6.33168C0.819326 6.50782 0.723899 6.751 0.7395 6.99964C0.723899 7.24828 0.819325 7.49146 1.00161 7.6676C1.18389 7.84374 1.43556 7.93594 1.69287 7.92087Z" fill="white"/></svg></span></a><p class="cta-subtext">On monday.com's Website</p></div><div class="secondary-cta-container"></div></div></div></div><div class="featured-partners-card" data-ecom-container='{"componentTitle":"Pipedrive","componentType":"Generic Product"}'><div class="inner-wrapper " data-ecom-product='{"itemId":"756844","itemName":"Pipedrive","itemBrand":"Short.io","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"Short.io","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div class="fp-loader"><div class="fp-loader__blocks fp-loader__header"></div><div class="fp-loader__blocks fp-loader__phone"></div><div class="fp-loader__blocks fp-loader__cta"></div><div class="fp-loader__blocks fp-loader__attr"></div></div><div class="heading-wrapper"><p class="card-number">3</p><p class="single-heading-text">Pipedrive</p></div><div class="left"><div class="rating-wrapper"></div><div class="partners-stats"><div class="stats-wrapper"><div class="tooltip-wrapper label">Starting Price </div><p class="value">$14 per user per month (billed annually)</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Free Trial </div><p class="value">14 days</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Pipeline Management </div><p class="value">Yes</p></div></div></div><div class="right"><div class="heading-wrapper"><div class="align-left with-best-of"><div class="heading-text"><p class="card-number">3</p><p class="card-title">Pipedrive</p></div></div><div class="star-content-wrapper"><a href=https://mktp.us/Pipedrive target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://mktp.us/Pipedrive" data-component-title="Featured Partner Widget" data-product-name="Pipedrive" data-product-category="NA" data-product-position="3" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="756844" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/mktp.us\/Pipedrive","partnerName":"Short.io"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/04/Pipedrive_Logo_Green__2_-removebg-preview.png" alt="Pipedrive" /></a><div class="rating-wrapper"></div></div></div><div class="logo-wrapper no-telephone-number"><a href=https://mktp.us/Pipedrive target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://mktp.us/Pipedrive" data-component-title="Featured Partner Widget" data-product-name="Pipedrive" data-product-category="NA" data-product-position="3" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="756844" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/mktp.us\/Pipedrive","partnerName":"Short.io"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/04/Pipedrive_Logo_Green__2_-removebg-preview.png" alt="Pipedrive" /></a></div><div class="btn-wrapper"><a href="https://mktp.us/Pipedrive" class="get-estimate-cta fp-widget-cta-event track-type" target="_blank" rel="nofollow" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://mktp.us/Pipedrive" data-component-title="Featured Partner Widget" data-product-name="Pipedrive" data-product-category="NA" data-product-position="3" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="756844" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/mktp.us\/Pipedrive","partnerName":"Short.io"}' ><span class="arrow-wrapper">Learn More <svg viewBox="0 0 16 14" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M1.69287 7.92087L12.3691 7.92087L7.70041 12.4343C7.51781 12.6023 7.41446 12.8353 7.41446 13.079C7.41446 13.3226 7.51781 13.5556 7.70041 13.7237C7.87432 13.9001 8.11546 14 8.36763 14C8.61979 14 8.86094 13.9001 9.03484 13.7237L15.2292 7.73677C15.6111 7.31491 15.6111 6.68509 15.2292 6.26323L9.03335 0.276315C8.85945 0.0998659 8.6183 0 8.36614 0C8.11397 0 7.87283 0.0998659 7.69893 0.276315H7.69892C7.51632 0.444355 7.41297 0.677368 7.41297 0.921031C7.41297 1.16469 7.51632 1.39771 7.69892 1.56575L12.3691 6.07841L1.69287 6.07841C1.43556 6.06334 1.18389 6.15554 1.00161 6.33168C0.819326 6.50782 0.723899 6.751 0.7395 6.99964C0.723899 7.24828 0.819325 7.49146 1.00161 7.6676C1.18389 7.84374 1.43556 7.93594 1.69287 7.92087Z" fill="white"/></svg></span></a><p class="cta-subtext">On Pipedrive's Website</p></div><div class="secondary-cta-container"></div></div></div></div></div></div></div><!-- /fadv:ignore-wpautop --><h2 id=compare-the-best-crm-software-of-2026 class="native-title" style="">Compare the Best CRM Software of 2026</h2>
<!-- fadv:ignore-wpautop --><div class="mkpl-shortcode-instance variation-2 advisor" data-custom-value="mkpl-tables-1928891" data-variation="variation-2" data-ecom-container='{"componentTitle":"","componentType":"Simple Table"}'> <div class="mkpl-mobile-table-container open" style="display: block" id="mkpl-table-container"> <div class="mkpl-table-inner-container"> <div class="mkpl-mobile-table-scroll"> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Zoho CRM","itemName":"Zoho CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://mktp.us/ZohoCRM" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/mktp.us\/ZohoCRM","partnerName":"Short.io"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/05/zoho_crm-removebg-preview.png" class="mkpl-product-image" alt="Zoho CRM" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Zoho CRM","itemName":"Zoho CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://mktp.us/ZohoCRM" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Zoho CRM","clickUrl":"https:\/\/mktp.us\/ZohoCRM","partnerName":"Short.io"}' >Zoho CRM</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.9</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"mktp","itemName":"mktp","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://mktp.us/ZohoCRM" rel="nofollow" target="_blank" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/mktp.us\/ZohoCRM","partnerName":"Short.io"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">On Zoho CRM's Website</div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best value for money</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Free, $20 per user</div> </div> </div> </div> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"OnePageCRM","itemName":"OnePageCRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/09/OnePageCRM_logo.png" class="mkpl-product-image" alt="OnePageCRM" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"OnePageCRM","itemName":"OnePageCRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" class="primary-font" data-ecom-link='{"clickText":"OnePageCRM","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}' >OnePageCRM</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.7</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best for mobile users</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">$15 per user</div> </div> </div> </div> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Bigin","itemName":"Bigin","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/best-crm-software/#bigin" class="primary-font" data-ecom-misc-click='{"clickText":"Image Link","clickType":"Jump Link","referenceText":""}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2025/12/bigin-crm-removebg-preview.png" class="mkpl-product-image" alt="Bigin" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Bigin","itemName":"Bigin","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/best-crm-software/#bigin" class="primary-font" data-ecom-misc-click='{"clickText":"Bigin","clickType":"Jump Link","referenceText":""}' >Bigin</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.6</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkp-cta-type-white primary-font" href="https://www.forbes.com/advisor/business/software/best-crm-software/#bigin" data-ecom-misc-click='{"clickText":"View More","clickType":"Jump Link","referenceText":""}' ><span class="primary-font">View More</span></a></div><div class="mkpl-cta-subtext primary-font"></div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best for teams with a budget</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Free, $9 per user</div> </div> </div> </div> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Apptivo","itemName":"Apptivo","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/apptivo-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2023/09/Apptivo_logo-removebg-preview.png" class="mkpl-product-image" alt="Apptivo" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Apptivo","itemName":"Apptivo","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/apptivo-review/" class="primary-font" data-ecom-link='{"clickText":"Apptivo","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}' >Apptivo</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.5</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/apptivo-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best for end-to-end workflows</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">$20 per user</div> </div> </div> </div> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Agile CRM","itemName":"Agile CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/agile-crm-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2025/11/agile_crm_logo-removebg-preview-1.png" class="mkpl-product-image" alt="Agile CRM" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Agile CRM","itemName":"Agile CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/agile-crm-review/" class="primary-font" data-ecom-link='{"clickText":"Agile CRM","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}' >Agile CRM</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.5</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/agile-crm-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best for teams needing a free plan</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Free, $14.99</div> </div> </div> </div> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Salesmate","itemName":"Salesmate","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/salesmate-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/07/salesmate.png" class="mkpl-product-image" alt="Salesmate" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Salesmate","itemName":"Salesmate","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/salesmate-review/" class="primary-font" data-ecom-link='{"clickText":"Salesmate","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}' >Salesmate</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.5</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/salesmate-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best for customization</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">$29 per user</div> </div> </div> </div> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Bitrix\u00a024","itemName":"Bitrix\u00a024","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/bitrix24-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/bitrix24-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/06/Bitrix24.png" class="mkpl-product-image" alt="Bitrix 24" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Bitrix\u00a024","itemName":"Bitrix\u00a024","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/bitrix24-review/" class="primary-font" data-ecom-link='{"clickText":"Bitrix\u00a024","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/bitrix24-review\/","clickType":"internal"}' >Bitrix 24</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.4</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/bitrix24-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/bitrix24-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best for analytics</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Free, $61 per organization (5 users)</div> </div> </div> </div> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Monday.com","itemName":"Monday.com","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2025/02/monday.com-crm-logo.png" class="mkpl-product-image" alt="Monday.com" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Monday.com","itemName":"Monday.com","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Monday.com","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' >Monday.com</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.3</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"monday","itemName":"monday","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" rel="nofollow" target="_blank" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">On Monday.com's Website</div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best for startups and new teams</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">$15 per user</div> </div> </div> </div> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"HubSpot","itemName":"HubSpot","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://hubspot.sjv.io/c/1955282/1792839/12893" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2023/06/HubSpot_Logo.png" class="mkpl-product-image" alt="HubSpot" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"HubSpot","itemName":"HubSpot","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://hubspot.sjv.io/c/1955282/1792839/12893" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"HubSpot","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' >HubSpot</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.2</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/outline-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"sjv","itemName":"sjv","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://hubspot.sjv.io/c/1955282/1792839/12893" rel="nofollow" target="_blank" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">On HubSpot's Website</div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best for marketing</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Free, $10 per user</div> </div> </div> </div> <div class="mkpl-single-row"> <div class="mkpl-product-details cell cell-col-1"> <div class="mkpl-prod-image"> <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Microsoft Dynamics CRM","itemName":"Microsoft Dynamics CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/best-crm-software/#microsoft-dynamics-crm" class="primary-font" data-ecom-misc-click='{"clickText":"Image Link","clickType":"Jump Link","referenceText":""}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/07/microsoft-dynamics-365.png" class="mkpl-product-image" alt="Microsoft Dynamics CRM" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Microsoft Dynamics CRM","itemName":"Microsoft Dynamics CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/best-crm-software/#microsoft-dynamics-crm" class="primary-font" data-ecom-misc-click='{"clickText":"Microsoft Dynamics CRM","clickType":"Jump Link","referenceText":""}' >Microsoft Dynamics CRM</a></div></div></div></div> </div> <div class="mkpl-prod-rating"> <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.2</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/outline-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </div> <div class="mkpl-prod-cta"> <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkp-cta-type-white primary-font" href="https://www.forbes.com/advisor/business/software/best-crm-software/#microsoft-dynamics-crm" data-ecom-misc-click='{"clickText":"View More","clickType":"Jump Link","referenceText":""}' ><span class="primary-font">View More</span></a></div><div class="mkpl-cta-subtext primary-font"></div></div> </div> </div> <div class="mkpl-single-column cell cell-col-2"> <div class="mkpl-col-name"> Best For </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">Best for Microsoft users</div> </div> </div> <div class="mkpl-single-column cell cell-col-3"> <div class="mkpl-col-name"> Starting Monthly Price </div> <div class="mkpl-col-value"> <div class="cell-content primary-font">$65 per user per month (billed annually</div> </div> </div> </div> </div> </div> </div> <div class="mkpl-desktop-table-container open" style="display: none" id="mkpl-table-container"> <div id="mkpl-table-main-container"> <div id="mkpl-table-scroll" class="table-container " > <table id="mkpl-market-table" data-mc="0" data-tcc="5" class="mkpl-simple_tables table style-1" data-initial-visible-rows="10" data-expand_table = "1" style="text-align: left"> <tr class="thead" style="background-color: #003186 !important"> <th style="text-align: left" class="primary-font"> Company </th> <th style="text-align: left" class="primary-font"> Forbes Advisor Rating </th> <th style="text-align: left" class="primary-font"> Best For </th> <th style="text-align: left" class="primary-font"> Starting Monthly Price </th> <th style="text-align: left" class="primary-font"> Learn More </th> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Zoho CRM","itemName":"Zoho CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://mktp.us/ZohoCRM" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/mktp.us\/ZohoCRM","partnerName":"Short.io"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/05/zoho_crm-removebg-preview.png" class="mkpl-product-image" alt="Zoho CRM" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Zoho CRM","itemName":"Zoho CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://mktp.us/ZohoCRM" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Zoho CRM","clickUrl":"https:\/\/mktp.us\/ZohoCRM","partnerName":"Short.io"}' >Zoho CRM</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.9</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best value for money</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Free, $20 per user</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"mktp","itemName":"mktp","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://mktp.us/ZohoCRM" rel="nofollow" target="_blank" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/mktp.us\/ZohoCRM","partnerName":"Short.io"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">On Zoho CRM's Website</div></div> </td> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"OnePageCRM","itemName":"OnePageCRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/09/OnePageCRM_logo.png" class="mkpl-product-image" alt="OnePageCRM" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"OnePageCRM","itemName":"OnePageCRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" class="primary-font" data-ecom-link='{"clickText":"OnePageCRM","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}' >OnePageCRM</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.7</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best for mobile users</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">$15 per user</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </td> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Bigin","itemName":"Bigin","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/best-crm-software/#bigin" class="primary-font" data-ecom-misc-click='{"clickText":"Image Link","clickType":"Jump Link","referenceText":""}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2025/12/bigin-crm-removebg-preview.png" class="mkpl-product-image" alt="Bigin" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Bigin","itemName":"Bigin","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/best-crm-software/#bigin" class="primary-font" data-ecom-misc-click='{"clickText":"Bigin","clickType":"Jump Link","referenceText":""}' >Bigin</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.6</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best for teams with a budget</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Free, $9 per user</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkp-cta-type-white primary-font" href="https://www.forbes.com/advisor/business/software/best-crm-software/#bigin" data-ecom-misc-click='{"clickText":"View More","clickType":"Jump Link","referenceText":""}' ><span class="primary-font">View More</span></a></div><div class="mkpl-cta-subtext primary-font"></div></div> </td> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Apptivo","itemName":"Apptivo","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/apptivo-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2023/09/Apptivo_logo-removebg-preview.png" class="mkpl-product-image" alt="Apptivo" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Apptivo","itemName":"Apptivo","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/apptivo-review/" class="primary-font" data-ecom-link='{"clickText":"Apptivo","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}' >Apptivo</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.5</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best for end-to-end workflows</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">$20 per user</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/apptivo-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </td> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Agile CRM","itemName":"Agile CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/agile-crm-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2025/11/agile_crm_logo-removebg-preview-1.png" class="mkpl-product-image" alt="Agile CRM" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Agile CRM","itemName":"Agile CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/agile-crm-review/" class="primary-font" data-ecom-link='{"clickText":"Agile CRM","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}' >Agile CRM</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.5</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best for teams needing a free plan</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Free, $14.99</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/agile-crm-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </td> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Salesmate","itemName":"Salesmate","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/salesmate-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/07/salesmate.png" class="mkpl-product-image" alt="Salesmate" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Salesmate","itemName":"Salesmate","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/salesmate-review/" class="primary-font" data-ecom-link='{"clickText":"Salesmate","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}' >Salesmate</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.5</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best for customization</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">$29 per user</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/salesmate-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </td> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Bitrix\u00a024","itemName":"Bitrix\u00a024","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/bitrix24-review/" class="primary-font" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/bitrix24-review\/","clickType":"internal"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/06/Bitrix24.png" class="mkpl-product-image" alt="Bitrix 24" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Bitrix\u00a024","itemName":"Bitrix\u00a024","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/bitrix24-review/" class="primary-font" data-ecom-link='{"clickText":"Bitrix\u00a024","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/bitrix24-review\/","clickType":"internal"}' >Bitrix 24</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.4</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best for analytics</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Free, $61 per organization (5 users)</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://www.forbes.com/advisor/business/software/bitrix24-review/" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/bitrix24-review\/","clickType":"internal"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">Read Forbes' Review</div></div> </td> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Monday.com","itemName":"Monday.com","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2025/02/monday.com-crm-logo.png" class="mkpl-product-image" alt="Monday.com" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Monday.com","itemName":"Monday.com","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Monday.com","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' >Monday.com</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.3</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/half-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best for startups and new teams</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">$15 per user</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"monday","itemName":"monday","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" rel="nofollow" target="_blank" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">On Monday.com's Website</div></div> </td> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"HubSpot","itemName":"HubSpot","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://hubspot.sjv.io/c/1955282/1792839/12893" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2023/06/HubSpot_Logo.png" class="mkpl-product-image" alt="HubSpot" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"HubSpot","itemName":"HubSpot","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://hubspot.sjv.io/c/1955282/1792839/12893" rel="nofollow" target="_blank" class="primary-font" data-ecom-conversion='{"clickText":"HubSpot","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' >HubSpot</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.2</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/outline-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best for marketing</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Free, $10 per user</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"sjv","itemName":"sjv","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkpl-cta-type-green primary-font" href="https://hubspot.sjv.io/c/1955282/1792839/12893" rel="nofollow" target="_blank" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><span class="primary-font">Learn More</span></a></div><div class="mkpl-cta-subtext primary-font">On HubSpot's Website</div></div> </td> </tr> <tr style="background-color: #F3F5FB"> <td class=" product-image" > <div class="product-image-wrapper"><div class="mkpl-product-container mkpl-product-relative "><div class="mkpl-product-image-container"><div data-ecom-product='{"itemId":"Microsoft Dynamics CRM","itemName":"Microsoft Dynamics CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/best-crm-software/#microsoft-dynamics-crm" class="primary-font" data-ecom-misc-click='{"clickText":"Image Link","clickType":"Jump Link","referenceText":""}' ><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2022/07/microsoft-dynamics-365.png" class="mkpl-product-image" alt="Microsoft Dynamics CRM" /></a></div></div><div class="mkpl-product-name primary-font"><div data-ecom-product='{"itemId":"Microsoft Dynamics CRM","itemName":"Microsoft Dynamics CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><a href="https://www.forbes.com/advisor/business/software/best-crm-software/#microsoft-dynamics-crm" class="primary-font" data-ecom-misc-click='{"clickText":"Microsoft Dynamics CRM","clickType":"Jump Link","referenceText":""}' >Microsoft Dynamics CRM</a></div></div></div></div> </td> <td class=" ratings" > <div class="mkpl-product-rating-container mkpl-tooltip-trigger" data-tooltip-text="Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team."><div class="mkpl-logo-container"> <img decoding="async" class="mkpl-rating-vertical-logo desktop-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Desktop Logo" /> <img decoding="async" class="mkpl-rating-vertical-logo mobile-logo" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/forbes-advisor.svg" alt="Forbes Advisor Mobile Logo" /> </div><div class="mkpl-product-rating"><div class="mkpl-product-rating-txt primary-font">4.2</div><div class="mkpl-star-rating-container"><div class="mkpl-rating-stars"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/filled-star.svg" alt="" /><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/outline-star.svg" alt="" /></div></div><div class="mkpl-product-rating-tooltip"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/plugins/marketplace-tables/public/images/tooltip.svg" alt="" /></div> </div> </div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Best for Microsoft users</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">$65 per user per month (billed annually</div> </td> <td class=" product-cta" > <div class="mkpl-product-cta-container advisor" data-ecom-product='{"itemId":"forbes","itemName":"forbes","itemBrand":"","itemCategory":"Business","itemCategory2":"non-pcs","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div><a class="mkpl-product-cta-button mkp-cta-type-white primary-font" href="https://www.forbes.com/advisor/business/software/best-crm-software/#microsoft-dynamics-crm" data-ecom-misc-click='{"clickText":"View More","clickType":"Jump Link","referenceText":""}' ><span class="primary-font">View More</span></a></div><div class="mkpl-cta-subtext primary-font"></div></div> </td> </tr> </table> <div class="mkpl-table-navigation-arrows"> <button type="button" id="left-arrow" data-ecom-misc-click='{"clickText":"Left","clickType":"Button","referenceText":""}'> <img decoding="async" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAcAAAAMCAYAAACulacQAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAADJSURBVHgBXZCxDcIwEEXvLrbTMgIjeAQXQB0aUiBENgAmIBswQkJJg6iQaGAF2CBskBY5wbEjWXLiwjr73f//dAijo5JiEse01Zrd2BhwgS8DIDnXcgBFjAUASltWkeY5eTBPSwcSW9ZMM3W/rr+9crY6HxEgcwCBeuD+yQFCyPsH/pePy+bj3YiCzLaNTDgDumuRlidb7o2BmpCUV2M4EAJmrqFtmHzaXAxtfAOAqRrNVRgJ+mcOFryt4dQuIR8o/ZaEoB1rWNkBtuxEvL1bUnQAAAAASUVORK5CYII=" alt="Left Arrow" /> </button> <button type="button" id="right-arrow" data-ecom-misc-click='{"clickText":"Right","clickType":"Button","referenceText":""}'> <img decoding="async" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAcAAAAMCAYAAACulacQAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAADQSURBVHgBdVC5DcJAENw53pAS6AA6wAlPCAGCDLsSoAJEBXwJEDk0JrA7wCW4BMeH5GXP2MggscHenEYzNzew5rt2PVULrdNt6DoJlUY1GEsCrWp1BNZ41/oiAV7LGQPo1hrYlEmYNRLrlNVDYIuJ9/eL7WRKs7yzE4OUJTABwR7M9puPspj+9NiD4tDglGml6M8YolJchrNTh8CewCaJyr8u1plt9tc8ECTQLQ+EN4FAYJuIXf9iTwq3qimBhWDm6KnZKb9bzUpgRFrz4be+FwjJTXtIGD7JAAAAAElFTkSuQmCC" alt="Right Arrow"/> </button> </div> </div> <button type="button" class="primary-font" id="seeMoreBtn" style="display: none;" data-ecom-misc-click='{"clickText":"See More","clickType":"Button","referenceText":""}' >See More</button> <button type="button" class="primary-font" id="seeLessBtn" style="display: none;" data-ecom-misc-click='{"clickText":"See Less","clickType":"Button","referenceText":""}' >See Less</button> </div> </div></div><!-- /fadv:ignore-wpautop --><div>
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<p class="eat-heading">Why You Can Trust Forbes Advisor Small Business</p>
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<p>The Forbes Advisor Small Business team is committed to providing unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights to inform all of our content to guide you in making the best decisions for your business journey.</p>
<p><strong>Learn More:</strong> <span data-ecom-container='{"componentTitle":"How We Evaluate CRM Software","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/crm-ratings-methodology/" target="_blank" rel="noreferrer noopener"data-ecom-link='{"clickText":"How We Evaluate CRM Software","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/crm-ratings-methodology\/","clickType":"internal"}'>How We Evaluate CRM Software</a></span></p>
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<div class="right-section wysiwyg-content">
<ul>
<li>41 Companies Evaluated </li>
</ul>
<ul>
<li>35 Decision Factors Considered </li>
</ul>
<ul>
<li>Four Levels of Fact-Checking </li>
</ul>
<ul>
<li>Hands-On Testing </li>
</ul>
</div></div>
</p></div>
</p></div>
</div>
<h2 id=the-best-crm-software class="native-title" style="">The Best CRM Software</h2>
<p>The best CRM system for your SMB will vary depending on what you need. However, we know that if you stick with the popular CRM software options below, you will be well on your way to growing your business and managing clients and potential customers.</p>
<h2 id=zoho-crm class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">Zoho CRM</h2>
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<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928431","itemName":"Zoho CRM","itemBrand":"Short.io","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"Short.io","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.9}' id="zoho_crm">
<div class="featured-widget-label"></div>
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<h2 class="card-best-for">Best Value for Money</h2>
<h3 class="card-title">Zoho CRM</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><a href="https://mktp.us/ZohoCRM" class="add-generic-widget-tid-attribute track-type" target="_blank" rel="nofollow" data-cta-text="NA" data-link-placement="Image Link" data-url="https://mktp.us/ZohoCRM" data-component-title="Generic Product Widget" data-product-name="Zoho CRM" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best Value for Money" data-product-rating="4.9" data-product-offer="No" data-wp-postid="1928431" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/mktp.us\/ZohoCRM","partnerName":"Short.io"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2024/01/CRM-logo-lockup-removebg-preview.png" alt="Zoho CRM"></a></div>
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<div class="rating-value">4.9</div>
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<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
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<p class="fact" data-attribute-label="">Monthly Starting Price </p>
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<p class="fact-value">Free, $20 per user</p>
<p class="fact-value-light">
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<div class="facts ">
<p class="fact" data-attribute-label="">Free Plan </p>
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<p class="fact-value">Yes, supports three users, essential tools</p>
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<div class="facts ">
<p class="fact" data-attribute-label="">Key Features </p>
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<p class="fact-value">Lead management, automation</p>
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<div class="card-image-wrapper"><a href="https://mktp.us/ZohoCRM" class="add-generic-widget-tid-attribute track-type" target="_blank" rel="nofollow" data-cta-text="NA" data-link-placement="Image Link" data-url="https://mktp.us/ZohoCRM" data-component-title="Generic Product Widget" data-product-name="Zoho CRM" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best Value for Money" data-product-rating="4.9" data-product-offer="No" data-wp-postid="1928431" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/mktp.us\/ZohoCRM","partnerName":"Short.io"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2024/01/CRM-logo-lockup-removebg-preview.png" alt="Zoho CRM"></a></div>
<div class="btn-wrap primary-cta-btn-wrap"><a href="https://mktp.us/ZohoCRM" class="apply-now c-button add-generic-widget-tid-attribute track-type" target="_blank" rel="nofollow" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://mktp.us/ZohoCRM" data-component-title="Generic Product Widget" data-product-name="Zoho CRM" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best Value for Money" data-product-rating="4.9" data-product-offer="No" data-wp-postid="1928431" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/mktp.us\/ZohoCRM","partnerName":"Short.io"}' ><span>Learn More </span><img decoding="async" loading="lazy" width="32" height="32" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/right-arrow.svg" alt="Arrow" ></a></p>
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<p class="fact" data-attribute-label="Monthly Starting Price">
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<p class="fact-value">Free, $20 per user</p>
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<div class="facts ">
<p class="fact" data-attribute-label="Free Plan">
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<p class="fact-value">Yes, supports three users, essential tools</p>
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<p class="fact" data-attribute-label="Key Features">
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<p class="fact-value">Lead management, automation</p>
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<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take","clickType":"Accordion","referenceText":"Zoho CRM"}' >Expert Take</div>
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<p>If you’re looking for a CRM that can help you manage leads, deals and contacts, customize it to your liking, generate detailed reports and enhance collaboration without breaking the bank, look no further than Zoho CRM. In addition, my top pick supports email and telephony services, which makes contacting customers simple. There are also robust automation tools and integrations, and you can connect the CRM to social media sites.</p>
<p><img decoding="async" width="1883" height="1201" class="wp-image-1564729 size-full" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/02/zohocrm-deal-board-1.png" alt="A screenshot of a deal board in Zoho CRM." /><em><small>Zoho CRM has a clean user interface and an extensive list of tools.</small></em></p>
<p>Zoho CRM also lets SMBs create online catalogs and manage inventories, and thanks to Android and iOS apps, you can stay updated while on the move. Zoho CRM offers a lot of bang for the buck and provides all the tools for SMBs to succeed. There is a limited free plan that supports three users, but the magic begins in the paid plans, which start at $20 per user per month and increase to $65 per user per month (both billed monthly).</p>
<p><strong>Learn more: </strong>Read our full <span data-ecom-container='{"componentTitle":"Zoho CRM review","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/zoho-crm-review/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"Zoho CRM review","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/zoho-crm-review\/","clickType":"internal"}'>Zoho CRM review</a></span>.</p>
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<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"Zoho CRM"}'>Consumer Sentiment Index </div>
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<div class="consumer-sentiment-index-wrap remove-empty-p-tags">
<div class="cs-inner-wrap">
<div class="cs-top-wrap">
<div class="cs-meter-wrap ">
<div class="csm-inner">
<div class="outer-svg-wrapper">
<div class="svg-wrapper">
<div class="dot-wrapper" style="--rotateDegree: 135deg"></div>
<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">7.1 </div>
</div>
</div>
<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-0" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-index-tippy-content-0">
<div class="consumer-score-info"><strong class="consumer-score-number ">7.1/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
</div>
</div>
</div>
<div class="cs-index-text">Consumer Sentiment Index</div>
</div>
<div class="insight-analyzed-wrap">
<div class="ia-top-wrap">
<div class="ia-svg-wrap"><svg class="ia-svg" width="38" height="38" width="38" height="38" viewBox="0 0 38 38" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_886_10188" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="3" y="3" width="32" height="32"><path d="M34.4375 3.56314H3.56841V34.4369H34.4375V3.56314Z" fill="white"/></mask><g mask="url(#mask0_886_10188)"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.37736 34.4369H8.70984C8.81479 34.4369 8.92129 34.4153 9.01853 34.3751C9.11731 34.335 9.20683 34.2748 9.28091 34.2007C9.355 34.1266 9.41674 34.0355 9.45687 33.9367C9.497 33.8395 9.51861 33.7345 9.51861 33.628V24.8413C9.51861 24.7348 9.497 24.6298 9.45687 24.531C9.41674 24.4322 9.35654 24.3442 9.28091 24.2686C9.20683 24.193 9.11731 24.1343 9.01853 24.0926C8.92129 24.0525 8.81479 24.0309 8.70984 24.0309H4.37736C4.27086 24.0309 4.1659 24.0525 4.06712 24.0926C3.96988 24.1343 3.88036 24.193 3.80473 24.2686C3.73065 24.3442 3.67045 24.4322 3.63032 24.531C3.59019 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<div class="ia-wrapper">
<div class="ia-count">8,894 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-0" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-ia-tippy-content-0">
<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
</div>
</div>
</div>
</div>
<div class="ia-text">Insights Analyzed </div>
</div>
</div>
<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">5</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-00" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-00">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">61% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">9% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">30% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-00" style="--postive_bar: 61%; --neutral_bar: 9%; --negative_bar: 30%">
<div class="fr-bar positive-bar">61% </div>
<div class="fr-bar neutral-bar">9% </div>
<div class="fr-bar negative-bar">30% </div>
</div>
<div id="sentiment-bar-tippy-content-00">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">61% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">9% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">30% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">9</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-01" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-01">
<div class="tippy-rank-heading">Ranked 9 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">35% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">8% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">57% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-01" style="--postive_bar: 35%; --neutral_bar: 8%; --negative_bar: 57%">
<div class="fr-bar positive-bar">35% </div>
<div class="fr-bar neutral-bar">8% </div>
<div class="fr-bar negative-bar">57% </div>
</div>
<div id="sentiment-bar-tippy-content-01">
<div class="tippy-rank-heading">Ranked 9 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">35% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">8% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">57% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">6</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-02" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-02">
<div class="tippy-rank-heading">Ranked 6 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">70% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">16% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-02" style="--postive_bar: 70%; --neutral_bar: 14%; --negative_bar: 16%">
<div class="fr-bar positive-bar">70% </div>
<div class="fr-bar neutral-bar">14% </div>
<div class="fr-bar negative-bar">16% </div>
</div>
<div id="sentiment-bar-tippy-content-02">
<div class="tippy-rank-heading">Ranked 6 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">70% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">16% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">3</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-03" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-03">
<div class="tippy-rank-heading">Ranked 3 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">65% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">16% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">19% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-03" style="--postive_bar: 65%; --neutral_bar: 16%; --negative_bar: 19%">
<div class="fr-bar positive-bar">65% </div>
<div class="fr-bar neutral-bar">16% </div>
<div class="fr-bar negative-bar">19% </div>
</div>
<div id="sentiment-bar-tippy-content-03">
<div class="tippy-rank-heading">Ranked 3 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">65% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">16% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">19% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>It appears that the majority of Zoho CRM’s customers are quite pleased with the software. Many comments discuss its effective pipeline management tools, integrations and clean interface. However, some customers complain about poor customer service and poor customization options. Overall, customers appreciate Zoho CRM’s ease of use and functionality.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"Zoho CRM"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Robust feature set</li>
<li>Intuitive tools</li>
<li>Incredibly affordable</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>Free plan only supports three users</li>
<li>Data and file storage limits are on the low side</li>
<li>Data backup costs extra</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<h2 id=onepagecrm class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">OnePageCRM</h2>
<div class="" data-ecom-container='{"componentTitle":"OnePageCRM","componentType":"Generic Product"}'>
<section class="generic-widget-wrapper " id="genericProductWidget2021" data-generic-widget="root" data-ecom-container='{"componentTitle":"OnePageCRM","componentType":"Generic Product"}'>
<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928441","itemName":"OnePageCRM","itemBrand":"","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.7}' id="onepagecrm">
<div class="featured-widget-label"></div>
<div class="cc-wrapper-container">
<div class="cc-wrapper-inner ">
<div class="card-top-wrap">
<div class="left">
<h2 class="card-best-for">Best for Mobile Users</h2>
<h3 class="card-title">OnePageCRM</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/onepagecrm-review/" data-component-title="Generic Product Widget" data-product-name="OnePageCRM" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Mobile Users" data-product-rating="4.7" data-product-offer="No" data-wp-postid="1928441" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2022/09/OnePageCRM_logo.png" alt="OnePageCRM"></a></div>
<div class="card-rating has-tooltip">
<div class="left-wrap">
<div class="rating-value">4.7</div>
</div>
<div class="right-wrap">
<div class="cc-rating-wrapper"><span class="cc-rating" style="width: 90%;"></span></div>
<div class="rating-logo"><img decoding="async" loading="lazy" width="85" height="12" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/fb-rating-logo.svg" alt="Forbes Advisor"><span class="icon-tooltip icon-info"></span></div>
</div>
<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
</div>
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="">Monthly Starting Price </p>
<div class="fact-value-wrapper">
<p class="fact-value">$15 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Free Plan </p>
<div class="fact-value-wrapper">
<p class="fact-value">No free plan, 21-day free trial</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Key Features </p>
<div class="fact-value-wrapper">
<p class="fact-value">Mobile apps, sales pipelines, travel logs</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="right">
<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/onepagecrm-review/" data-component-title="Generic Product Widget" data-product-name="OnePageCRM" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Mobile Users" data-product-rating="4.7" data-product-offer="No" data-wp-postid="1928441" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2022/09/OnePageCRM_logo.png" alt="OnePageCRM"></a></div>
<div class="btn-wrap primary-cta-btn-wrap"><a href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" class="apply-now c-button add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://www.forbes.com/advisor/business/software/onepagecrm-review/" data-component-title="Generic Product Widget" data-product-name="OnePageCRM" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Mobile Users" data-product-rating="4.7" data-product-offer="No" data-wp-postid="1928441" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}' ><span>Learn More </span><img decoding="async" loading="lazy" width="32" height="32" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/right-arrow.svg" alt="Arrow" ></a></p>
<div class="secure-site-txt">Read Forbes' Review </div>
</div>
</div>
<div class="mobile-fact-wrapper">
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="Monthly Starting Price">
<div class="fact-value-wrapper">
<p class="fact-value">$15 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Free Plan">
<div class="fact-value-wrapper">
<p class="fact-value">No free plan, 21-day free trial</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Key Features">
<div class="fact-value-wrapper">
<p class="fact-value">Mobile apps, sales pipelines, travel logs</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="card-bottom-wrap">
<div class="tab-content-wrapper">
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take ","clickType":"Accordion","referenceText":"OnePageCRM"}' >Expert Take </div>
<div class="c-tab--content list-points">
<p>Taking care of your customers and potential clients from the comfort of your desk is one thing but being able to nurture leads and close sales while you’re on the road, well, that’s priceless. If you like to manage business while you’re out and about and have an iPhone or Android device, OnePageCRM could be the platform for you. The mobile app gives you access to sales pipelines, contact information, action streams, logs, notes and emails. You can communicate with clients, plan routes to meetings, log time on the road and even scan business cards.</p>
<p><img decoding="async" class="size-medium" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/12/onepagecrm-1.png" alt="A screenshot of OnePageCRM’s website. " width="2920" height="1630" /><br /><em><small>OnePageCRM offers a full-featured mobile application.</small></em></p>
<p>Of course, you can still use OnePageCRM on desktop, and you’ll find plenty of other features including, automations, reports, integrations and many tools for collaboration, such as notes and mentions. OnePageCRM is designed to slide seamlessly into your current tech stack so that you can hit the ground running. The only major downside is that customer support on the weekends is limited to email, which could slow down response times. Starting at just $15 per user monthly, OnePageCRM is a robust, affordable CRM for SMBs.</p>
<p><strong>Learn more: </strong>Read our full <span data-ecom-container='{"componentTitle":"OnePageCRM review","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/onepagecrm-review/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"OnePageCRM review","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/onepagecrm-review\/","clickType":"internal"}'>OnePageCRM review</a></span>.</p>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"OnePageCRM"}'>Consumer Sentiment Index </div>
<div class="c-tab--content-wrapper">
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<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">8.3 </div>
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<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-1" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
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<div class="consumer-score-info"><strong class="consumer-score-number ">8.3/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
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<div class="cs-index-text">Consumer Sentiment Index</div>
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<div class="ia-wrapper">
<div class="ia-count">883 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-1" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-ia-tippy-content-1">
<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
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<div class="ia-text">Insights Analyzed </div>
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<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">2</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-10" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-10">
<div class="tippy-rank-heading">Ranked 2 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">82% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">8% </strong>of people had negative sentiments </li>
</ul>
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<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-10" style="--postive_bar: 82%; --neutral_bar: 10%; --negative_bar: 8%">
<div class="fr-bar positive-bar">82% </div>
<div class="fr-bar neutral-bar">10% </div>
<div class="fr-bar negative-bar">8% </div>
</div>
<div id="sentiment-bar-tippy-content-10">
<div class="tippy-rank-heading">Ranked 2 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">82% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">8% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">3</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-11" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-11">
<div class="tippy-rank-heading">Ranked 3 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">92% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">6% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">2% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-11" style="--postive_bar: 92%; --neutral_bar: 6%; --negative_bar: 2%">
<div class="fr-bar positive-bar">92% </div>
<div class="fr-bar neutral-bar">6% </div>
<div class="fr-bar negative-bar">2% </div>
</div>
<div id="sentiment-bar-tippy-content-11">
<div class="tippy-rank-heading">Ranked 3 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">92% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">6% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">2% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">2</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-12" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-12">
<div class="tippy-rank-heading">Ranked 2 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">84% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">11% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">5% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-12" style="--postive_bar: 84%; --neutral_bar: 11%; --negative_bar: 5%">
<div class="fr-bar positive-bar">84% </div>
<div class="fr-bar neutral-bar">11% </div>
<div class="fr-bar negative-bar">5% </div>
</div>
<div id="sentiment-bar-tippy-content-12">
<div class="tippy-rank-heading">Ranked 2 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">84% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">11% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">5% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">5</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-13" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-13">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">66% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">25% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">9% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-13" style="--postive_bar: 66%; --neutral_bar: 25%; --negative_bar: 9%">
<div class="fr-bar positive-bar">66% </div>
<div class="fr-bar neutral-bar">25% </div>
<div class="fr-bar negative-bar">9% </div>
</div>
<div id="sentiment-bar-tippy-content-13">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">66% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">25% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">9% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>Real-world users of OnePageCRM praise the software for its intuitive interface, streamlined sales processes and detailed, actionable insights. Integrations are also lauded alongside the provider’s customer service. On the flip side, some customers don’t like the mobile applications, email tracking and limited bulk upload options. Still, OnePageCRM enjoys a glowing reputation overall.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"OnePageCRM"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Affordable paid plans</li>
<li>Robust mobile applications</li>
<li>Strong suite of CRM tools</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>Support on weekends limited to email</li>
<li>Professional plan lacks some email tools</li>
<li>Professional plan only supports on pipeline</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<h2 id=bigin class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">Bigin</h2>
<div class="" data-ecom-container='{"componentTitle":"Bigin","componentType":"Generic Product"}'>
<section class="generic-widget-wrapper single-item-present " id="genericProductWidget2021" data-generic-widget="root" data-ecom-container='{"componentTitle":"Bigin","componentType":"Generic Product"}'>
<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928479","itemName":"Bigin","itemBrand":"","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.6}' id="bigin">
<div class="featured-widget-label"></div>
<div class="cc-wrapper-container">
<div class="cc-wrapper-inner ">
<div class="card-top-wrap">
<div class="left">
<h2 class="card-best-for">Best for Teams With A Budget</h2>
<h3 class="card-title">Bigin</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2025/12/bigin-crm-removebg-preview.png" alt="Bigin"></div>
<div class="card-rating has-tooltip">
<div class="left-wrap">
<div class="rating-value">4.6</div>
</div>
<div class="right-wrap">
<div class="cc-rating-wrapper"><span class="cc-rating" style="width: 90%;"></span></div>
<div class="rating-logo"><img decoding="async" loading="lazy" width="85" height="12" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/fb-rating-logo.svg" alt="Forbes Advisor"><span class="icon-tooltip icon-info"></span></div>
</div>
<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
</div>
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="">Monthly Starting Price </p>
<div class="fact-value-wrapper">
<p class="fact-value">Free, $9 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Free Plan </p>
<div class="fact-value-wrapper">
<p class="fact-value">Yes, supports a single user, limited tools</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Key Features </p>
<div class="fact-value-wrapper">
<p class="fact-value">Automations, integrations, omni-channel support</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="right">
<div class="card-image-wrapper"><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2025/12/bigin-crm-removebg-preview.png" alt="Bigin"></div>
</div>
<div class="mobile-fact-wrapper">
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="Monthly Starting Price">
<div class="fact-value-wrapper">
<p class="fact-value">Free, $9 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Free Plan">
<div class="fact-value-wrapper">
<p class="fact-value">Yes, supports a single user, limited tools</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Key Features">
<div class="fact-value-wrapper">
<p class="fact-value">Automations, integrations, omni-channel support</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="card-bottom-wrap">
<div class="tab-content-wrapper">
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take ","clickType":"Accordion","referenceText":"Bigin"}' >Expert Take </div>
<div class="c-tab--content list-points">
<p>If you have a startup business and don’t have a huge budget for CRM software, but you know you’ll need an arsenal of tools, Bigin, which is made by Zoho, should be on your radar. Plans range from free to just $21 per user for the most feature-packed Bigin 360 plan, which offers many of the tools you’ll find in platforms that cost significantly more. Multi-channel support, automations, integrations, sales pipelines, collaboration tools, they’re all here.</p>
<p><img decoding="async" class="alignnone size-medium" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/12/bigincrm-1.png" alt="A screenshot of Bigin’s website. " width="2624" height="1489" /><br /><em><small>Despite its low price, Bigin offers many of the same tools found in more expensive CRMs.</small></em></p>
<p>In addition to the above, you’ll find that Bigin offers plenty of customization tools, mobile apps, and it’s GDPR and HIPAA compliant, meaning you can use it safely in healthcare fields. So what’s the downside? Compared to Zoho CRM, Bigin does lack tools that are suitable for complex projects and workflows, and consumer reviews state that customer service is slow, which is about par for the course for Zoho products. Still, if you have a tight budget, Bigin is a solid option.</p>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"Bigin"}'>Consumer Sentiment Index </div>
<div class="c-tab--content-wrapper">
<div class="consumer-sentiment-index-wrap remove-empty-p-tags">
<div class="cs-inner-wrap">
<div class="cs-top-wrap">
<div class="cs-meter-wrap ">
<div class="csm-inner">
<div class="outer-svg-wrapper">
<div class="svg-wrapper">
<div class="dot-wrapper" style="--rotateDegree: 151deg"></div>
<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">8.3 </div>
</div>
</div>
<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-2" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-index-tippy-content-2">
<div class="consumer-score-info"><strong class="consumer-score-number ">8.3/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
</div>
</div>
</div>
<div class="cs-index-text">Consumer Sentiment Index</div>
</div>
<div class="insight-analyzed-wrap">
<div class="ia-top-wrap">
<div class="ia-svg-wrap"><svg class="ia-svg" width="38" height="38" width="38" height="38" viewBox="0 0 38 38" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_886_10188" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="3" y="3" width="32" height="32"><path d="M34.4375 3.56314H3.56841V34.4369H34.4375V3.56314Z" fill="white"/></mask><g mask="url(#mask0_886_10188)"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.37736 34.4369H8.70984C8.81479 34.4369 8.92129 34.4153 9.01853 34.3751C9.11731 34.335 9.20683 34.2748 9.28091 34.2007C9.355 34.1266 9.41674 34.0355 9.45687 33.9367C9.497 33.8395 9.51861 33.7345 9.51861 33.628V24.8413C9.51861 24.7348 9.497 24.6298 9.45687 24.531C9.41674 24.4322 9.35654 24.3442 9.28091 24.2686C9.20683 24.193 9.11731 24.1343 9.01853 24.0926C8.92129 24.0525 8.81479 24.0309 8.70984 24.0309H4.37736C4.27086 24.0309 4.1659 24.0525 4.06712 24.0926C3.96988 24.1343 3.88036 24.193 3.80473 24.2686C3.73065 24.3442 3.67045 24.4322 3.63032 24.531C3.59019 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11.7489 9.69312C11.6949 10.1408 11.7366 10.5962 11.8739 11.0253L11.9742 11.3356L8.24217 14.6036L7.952 14.4755C7.28523 14.1806 6.53511 14.1297 5.83438 14.3288C5.13211 14.5295 4.52244 14.9679 4.11034 15.5699C3.69824 16.172 3.50993 16.899 3.57785 17.6261C3.64576 18.3517 3.96371 19.0324 4.48077 19.548C4.99628 20.0636 5.6754 20.3816 6.40237 20.4495C7.12779 20.5175 7.85476 20.3276 8.45671 19.9154C9.05866 19.5032 9.497 18.8935 9.69765 18.1927C9.89675 17.4918 9.84582 16.7416 9.55102 16.0747L9.40285 15.7397L12.9867 12.6014L13.2954 12.7805C13.8696 13.1124 14.5364 13.2513 15.197 13.1772C15.856 13.1031 16.475 12.8206 16.9627 12.3699L17.2081 12.146L20.0789 13.4705L20.0465 13.8209C20.0373 13.9151 20.0326 14.0093 20.0326 14.105C20.0311 14.5588 20.1314 15.0065 20.3212 15.4187C20.5126 15.8308 20.7905 16.1951 21.1362 16.4884C21.4835 16.7817 21.8894 16.9963 22.3262 17.1167C22.763 17.2371 23.2214 17.2618 23.669 17.1877C24.1166 17.1121 24.5426 16.9407 24.9177 16.686C25.2927 16.4298 25.6076 16.0948 25.8391 15.7058C26.0722 15.3152 26.2172 14.8799 26.2636 14.4276C26.3114 13.9768 26.2589 13.5199 26.1123 13.0908L26.0058 12.7836L29.6947 9.37975L29.9972 9.52023C30.4216 9.71782 30.8831 9.81662 31.3508 9.81198C31.8184 9.80581 32.2799 9.69621 32.6982 9.48781C33.118 9.28096 33.4854 8.98302 33.7725 8.61408C34.0611 8.24669 34.2633 7.81754 34.3651 7.36215C34.4655 6.90522 34.4624 6.43131 34.3559 5.97592C34.2494 5.52054 34.0426 5.09448 33.7493 4.73017C33.4561 4.36586 33.0856 4.07256 32.6643 3.87033C32.2429 3.66811 31.7814 3.56314 31.3137 3.56314ZM33.6289 12.5289C33.7354 12.5289 33.8404 12.5489 33.9376 12.5906C34.0364 12.6308 34.1259 12.691 34.2 12.7651C34.2741 12.8392 34.3358 12.9302 34.376 13.0275C34.4161 13.1263 34.4377 13.2312 34.4377 13.3378V33.628C34.4377 33.7345 34.4176 33.8395 34.376 33.9367C34.3358 34.0355 34.2756 34.125 34.2015 34.2007C34.1259 34.2748 34.0364 34.335 33.9376 34.3751C33.8404 34.4153 33.7354 34.4369 33.6289 34.4369H29.2964C29.1899 34.4369 29.085 34.4153 28.9877 34.3751C28.889 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20.7781 34.4153 20.6809 34.3751C20.5821 34.335 20.4926 34.2748 20.4185 34.2007C20.3444 34.1266 20.2827 34.0355 20.2425 33.9367C20.2024 33.8395 20.1808 33.7345 20.1808 33.628V21.0068C20.1808 20.9003 20.2024 20.7953 20.2425 20.6965C20.2827 20.5993 20.3429 20.5097 20.4185 20.4341C20.4926 20.3584 20.5821 20.2998 20.6809 20.2581C20.7781 20.218 20.8846 20.1979 20.9896 20.1979H25.322C25.4285 20.1979 25.5335 20.218 25.6307 20.2581C25.7295 20.2998 25.819 20.3584 25.8931 20.4341C25.9688 20.5097 26.0289 20.5993 26.0691 20.6965C26.1092 20.7953 26.1308 20.9003 26.1308 21.0068V33.628C26.1308 33.7345 26.1092 33.8395 26.0691 33.9367C26.0289 34.0355 25.9688 34.125 25.8947 34.2007C25.819 34.2748 25.7295 34.335 25.6307 34.3751C25.5335 34.4153 25.4285 34.4369 25.322 34.4369Z" fill="#007AC8"/><path fill-rule="evenodd" clip-rule="evenodd" d="M33.6286 12.5289C33.7351 12.5289 33.8401 12.5489 33.9373 12.5906C34.0361 12.6308 34.1256 12.691 34.1997 12.7651C34.2738 12.8392 34.3355 12.9302 34.3756 13.0275C34.4158 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16.4251C12.4725 16.3835 12.5774 16.3634 12.6839 16.3634H17.0149C17.2294 16.3634 17.4362 16.4483 17.5875 16.5996C17.7387 16.7524 17.8252 16.9577 17.8252 17.1723V33.628C17.8252 33.8426 17.7387 34.0479 17.5875 34.1991C17.4362 34.352 17.2294 34.4369 17.0149 34.4369Z" fill="#003186"/></g></svg></div>
<div class="ia-wrapper">
<div class="ia-count">3,375 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-2" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-ia-tippy-content-2">
<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
</div>
</div>
</div>
</div>
<div class="ia-text">Insights Analyzed </div>
</div>
</div>
<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">1</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-20" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-20">
<div class="tippy-rank-heading">Ranked 1 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">82% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">6% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">12% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-20" style="--postive_bar: 82%; --neutral_bar: 6%; --negative_bar: 12%">
<div class="fr-bar positive-bar">82% </div>
<div class="fr-bar neutral-bar">6% </div>
<div class="fr-bar negative-bar">12% </div>
</div>
<div id="sentiment-bar-tippy-content-20">
<div class="tippy-rank-heading">Ranked 1 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">82% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">6% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">12% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">6</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-21" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-21">
<div class="tippy-rank-heading">Ranked 6 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">61% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">6% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">33% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-21" style="--postive_bar: 61%; --neutral_bar: 6%; --negative_bar: 33%">
<div class="fr-bar positive-bar">61% </div>
<div class="fr-bar neutral-bar">6% </div>
<div class="fr-bar negative-bar">33% </div>
</div>
<div id="sentiment-bar-tippy-content-21">
<div class="tippy-rank-heading">Ranked 6 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">61% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">6% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">33% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">4</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-22" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-22">
<div class="tippy-rank-heading">Ranked 4 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">74% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">11% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">15% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-22" style="--postive_bar: 74%; --neutral_bar: 11%; --negative_bar: 15%">
<div class="fr-bar positive-bar">74% </div>
<div class="fr-bar neutral-bar">11% </div>
<div class="fr-bar negative-bar">15% </div>
</div>
<div id="sentiment-bar-tippy-content-22">
<div class="tippy-rank-heading">Ranked 4 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">74% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">11% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">15% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">6</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-23" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-23">
<div class="tippy-rank-heading">Ranked 6 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">64% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">22% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-23" style="--postive_bar: 64%; --neutral_bar: 14%; --negative_bar: 22%">
<div class="fr-bar positive-bar">64% </div>
<div class="fr-bar neutral-bar">14% </div>
<div class="fr-bar negative-bar">22% </div>
</div>
<div id="sentiment-bar-tippy-content-23">
<div class="tippy-rank-heading">Ranked 6 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">64% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">22% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>Praised for its simplicity, Bigin is fast becoming a great option for SMBs looking for a cost-effective CRM. Its contact management tools, integrations and user interface are all singled out for praise. However, it should come as no surprise that Bigin, a product of Zoho, offers poor customer service and a few technical glitches. Still, for the price, the majority of Bigin’s users are happy to continue using the software.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"Bigin"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Plenty of CRM tools</li>
<li>Good free plan</li>
<li>Affordable paid plans</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>Suitable only for simple workflows</li>
<li>Users complain about slow customer service</li>
<li>Not as many customization options as other platforms</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<h2 id=apptivo class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">Apptivo</h2>
<div class="" data-ecom-container='{"componentTitle":"Apptivo","componentType":"Generic Product"}'>
<section class="generic-widget-wrapper " id="genericProductWidget2021" data-generic-widget="root" data-ecom-container='{"componentTitle":"Apptivo","componentType":"Generic Product"}'>
<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928518","itemName":"Apptivo","itemBrand":"","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.5}' id="apptivo">
<div class="featured-widget-label"></div>
<div class="cc-wrapper-container">
<div class="cc-wrapper-inner ">
<div class="card-top-wrap">
<div class="left">
<h2 class="card-best-for">Best for End-to-End Workflows</h2>
<h3 class="card-title">Apptivo</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/apptivo-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/apptivo-review/" data-component-title="Generic Product Widget" data-product-name="Apptivo" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for End-to-End Workflows" data-product-rating="4.5" data-product-offer="No" data-wp-postid="1928518" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/09/Apptivo_logo-removebg-preview.png" alt="Apptivo"></a></div>
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<div class="rating-value">4.5</div>
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<div class="rating-logo"><img decoding="async" loading="lazy" width="85" height="12" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/fb-rating-logo.svg" alt="Forbes Advisor"><span class="icon-tooltip icon-info"></span></div>
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<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
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<p class="fact" data-attribute-label="">Monthly Starting Price </p>
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<p class="fact-value">$20 per user</p>
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<p class="fact" data-attribute-label="">Free Plan </p>
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<p class="fact-value">No, only a 14-day free trial</p>
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<p class="fact" data-attribute-label="">Key Features </p>
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<p class="fact-value">Lead and contact management, e-signature</p>
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<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/apptivo-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/apptivo-review/" data-component-title="Generic Product Widget" data-product-name="Apptivo" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for End-to-End Workflows" data-product-rating="4.5" data-product-offer="No" data-wp-postid="1928518" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/09/Apptivo_logo-removebg-preview.png" alt="Apptivo"></a></div>
<div class="btn-wrap primary-cta-btn-wrap"><a href="https://www.forbes.com/advisor/business/software/apptivo-review/" class="apply-now c-button add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://www.forbes.com/advisor/business/software/apptivo-review/" data-component-title="Generic Product Widget" data-product-name="Apptivo" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for End-to-End Workflows" data-product-rating="4.5" data-product-offer="No" data-wp-postid="1928518" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}' ><span>Learn More </span><img decoding="async" loading="lazy" width="32" height="32" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/right-arrow.svg" alt="Arrow" ></a></p>
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<div class="facts ">
<p class="fact" data-attribute-label="Monthly Starting Price">
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<p class="fact-value">$20 per user</p>
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<p class="fact" data-attribute-label="Free Plan">
<div class="fact-value-wrapper">
<p class="fact-value">No, only a 14-day free trial</p>
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<div class="facts ">
<p class="fact" data-attribute-label="Key Features">
<div class="fact-value-wrapper">
<p class="fact-value">Lead and contact management, e-signature</p>
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<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take","clickType":"Accordion","referenceText":"Apptivo"}' >Expert Take</div>
<div class="c-tab--content list-points">
<p>Apptivo is the ideal platform for SMBs needing to create leads and turn them into paying customers in one swoop. Apptivo excels at lead management and nurturing. You’ll find everything you need to identify opportunities, capture lead information, create quotes, track deals, send invoices, sign documents with e-signatures and accept payments. Apptivo truly is an end-to-end CRM that’s ideal for those in commerce, <span data-ecom-container='{"componentTitle":"real estate","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/best-real-estate-crm/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"real estate","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-real-estate-crm\/","clickType":"internal"}'>real estate </a></span>and many other industries.</p>
<p><img decoding="async" width="1925" height="1031" class="wp-image-1564851 size-full" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/02/apptivo-kanban-1.png" alt="A screenshot of a Kanban board in Apptivo." /><em><small>Apptivo allows you to track everything from start to finish.</small></em></p>
<p>Dig into Apptivo, and you’ll find integrations, automations, a document management system, dashboards, email campaigns and telephony support using integrations. Apptivo has no free plan, but you can try it free for 30 days. There are four paid plans. The entry-level plan, Lite, costs $20 per user per month, while the high-tier Ultimate plan costs $50 per user per month (both when billed monthly). There’s also an Enterprise plan, but you must contact Apptivo for a quote.</p>
<p><strong>Learn more: </strong>Read our full <span data-ecom-container='{"componentTitle":"Apptivo review","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/apptivo-review/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"Apptivo review","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/apptivo-review\/","clickType":"internal"}'>Apptivo review</a></span>.</p>
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<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"Apptivo"}'>Consumer Sentiment Index </div>
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<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">5.4 </div>
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<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-3" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
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<div class="consumer-score-info"><strong class="consumer-score-number neutral-sentiments">5.4/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
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<div class="cs-index-text">Consumer Sentiment Index</div>
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<div class="ia-count">1,526 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-3" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
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<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
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<div class="ia-text">Insights Analyzed </div>
</div>
</div>
<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">9</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-30" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-30">
<div class="tippy-rank-heading">Ranked 9 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">36% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">13% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">51% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-30" style="--postive_bar: 36%; --neutral_bar: 13%; --negative_bar: 51%">
<div class="fr-bar positive-bar">36% </div>
<div class="fr-bar neutral-bar">13% </div>
<div class="fr-bar negative-bar">51% </div>
</div>
<div id="sentiment-bar-tippy-content-30">
<div class="tippy-rank-heading">Ranked 9 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">36% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">13% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">51% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">4</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-31" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-31">
<div class="tippy-rank-heading">Ranked 4 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">52% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">5% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">43% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-31" style="--postive_bar: 52%; --neutral_bar: 5%; --negative_bar: 43%">
<div class="fr-bar positive-bar">52% </div>
<div class="fr-bar neutral-bar">5% </div>
<div class="fr-bar negative-bar">43% </div>
</div>
<div id="sentiment-bar-tippy-content-31">
<div class="tippy-rank-heading">Ranked 4 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">52% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">5% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">43% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">10</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-32" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-32">
<div class="tippy-rank-heading">Ranked 10 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">39% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">13% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">48% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-32" style="--postive_bar: 39%; --neutral_bar: 13%; --negative_bar: 48%">
<div class="fr-bar positive-bar">39% </div>
<div class="fr-bar neutral-bar">13% </div>
<div class="fr-bar negative-bar">48% </div>
</div>
<div id="sentiment-bar-tippy-content-32">
<div class="tippy-rank-heading">Ranked 10 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">39% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">13% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">48% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">9</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-33" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-33">
<div class="tippy-rank-heading">Ranked 9 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">42% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">44% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-33" style="--postive_bar: 42%; --neutral_bar: 14%; --negative_bar: 44%">
<div class="fr-bar positive-bar">42% </div>
<div class="fr-bar neutral-bar">14% </div>
<div class="fr-bar negative-bar">44% </div>
</div>
<div id="sentiment-bar-tippy-content-33">
<div class="tippy-rank-heading">Ranked 9 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">42% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">44% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>Apptivo is another platform with mixed reviews, with many complaining that the mobile app, email capabilities, poor desktop software and steep learning curve stop the software from reaching its potential. Some customers believe that the software is easy to use, is very customizable, offers a nicely rounded feature package and that customer support is excellent. It’s clear that Apptivo is a platform you will need to trial before deciding whether you want to use it for the long term.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"Apptivo"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Robust lead, contact and deal management tools</li>
<li>Integrations and automation tools</li>
<li>Affordable paid plans</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>Tools have a steep learning curve</li>
<li>No free plan</li>
<li>The interface is not intuitive</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<h2 id=agile-crm class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">Agile CRM</h2>
<div class="" data-ecom-container='{"componentTitle":"Agile CRM","componentType":"Generic Product"}'>
<section class="generic-widget-wrapper " id="genericProductWidget2021" data-generic-widget="root" data-ecom-container='{"componentTitle":"Agile CRM","componentType":"Generic Product"}'>
<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928531","itemName":"Agile CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.5}' id="agile_crm">
<div class="featured-widget-label"></div>
<div class="cc-wrapper-container">
<div class="cc-wrapper-inner ">
<div class="card-top-wrap">
<div class="left">
<h2 class="card-best-for">Best for Teams Needing a Free Plan</h2>
<h3 class="card-title">Agile CRM</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/agile-crm-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/agile-crm-review/" data-component-title="Generic Product Widget" data-product-name="Agile CRM" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Teams Needing a Free Plan" data-product-rating="4.5" data-product-offer="No" data-wp-postid="1928531" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/09/Agile_CRM_logo-removebg-preview.png" alt="Agile CRM"></a></div>
<div class="card-rating has-tooltip">
<div class="left-wrap">
<div class="rating-value">4.5</div>
</div>
<div class="right-wrap">
<div class="cc-rating-wrapper"><span class="cc-rating" style="width: 90%;"></span></div>
<div class="rating-logo"><img decoding="async" loading="lazy" width="85" height="12" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/fb-rating-logo.svg" alt="Forbes Advisor"><span class="icon-tooltip icon-info"></span></div>
</div>
<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
</div>
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="">Monthly Starting Price </p>
<div class="fact-value-wrapper">
<p class="fact-value">Free, $14.99</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Free Plan </p>
<div class="fact-value-wrapper">
<p class="fact-value">Yes, it supports 10 users and 1,000 contacts</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Key Features </p>
<div class="fact-value-wrapper">
<p class="fact-value">Pipelines, lead scoring, contact management</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="right">
<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/agile-crm-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/agile-crm-review/" data-component-title="Generic Product Widget" data-product-name="Agile CRM" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Teams Needing a Free Plan" data-product-rating="4.5" data-product-offer="No" data-wp-postid="1928531" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/09/Agile_CRM_logo-removebg-preview.png" alt="Agile CRM"></a></div>
<div class="btn-wrap primary-cta-btn-wrap"><a href="https://www.forbes.com/advisor/business/software/agile-crm-review/" class="apply-now c-button add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://www.forbes.com/advisor/business/software/agile-crm-review/" data-component-title="Generic Product Widget" data-product-name="Agile CRM" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Teams Needing a Free Plan" data-product-rating="4.5" data-product-offer="No" data-wp-postid="1928531" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}' ><span>Learn More </span><img decoding="async" loading="lazy" width="32" height="32" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/right-arrow.svg" alt="Arrow" ></a></p>
<div class="secure-site-txt">Read Forbes' Review </div>
</div>
</div>
<div class="mobile-fact-wrapper">
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="Monthly Starting Price">
<div class="fact-value-wrapper">
<p class="fact-value">Free, $14.99</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Free Plan">
<div class="fact-value-wrapper">
<p class="fact-value">Yes, it supports 10 users and 1,000 contacts</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Key Features">
<div class="fact-value-wrapper">
<p class="fact-value">Pipelines, lead scoring, contact management</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="card-bottom-wrap">
<div class="tab-content-wrapper">
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take","clickType":"Accordion","referenceText":"Agile CRM"}' >Expert Take</div>
<div class="c-tab--content list-points">
<p>Agile CRM made it into our roundup of the <span data-ecom-container='{"componentTitle":"best free CRM software","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/best-free-crms/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"best free CRM software","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-free-crms\/","clickType":"internal"}'>best free CRM software </a></span>for many reasons. The free plan supports 1,000 contacts and 5,000 branded emails and offers custom data fields, lead scoring, appointment scheduling, email campaigns and email tracking. You’ll also find form and landing page builders, a campaign workflow, one automation and integration, reports and task tracking. As a result, Agile CRM is the ideal tool for SMBs with little to no software budget.</p>
<p><img decoding="async" width="1949" height="1176" class="wp-image-1564823 size-full" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/02/agilecrm-deals.png" alt="A screenshot of a deals pipeline in Agile CRM." /><em><small>Agile CRM’s interface is on the dingy side of things but is perfectly usable.</small></em></p>
<p>Should you outgrow the free plan and can afford to pay, there are three paid plans to choose from, which add advanced features and increase the number of contacts, emails, automations and integrations. The plans start at $14.99 per user per month and increase to $79.99 per user per month when you pay monthly. If you need to save money but still need access to a CRM with an excellent set of tools, sign up for Agile CRM’s free plan.</p>
<p><strong>Learn more: </strong>Read our full <span data-ecom-container='{"componentTitle":"Agile CRM review","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/agile-crm-review/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"Agile CRM review","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/agile-crm-review\/","clickType":"internal"}'>Agile CRM review</a></span>.</p>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"Agile CRM"}'>Consumer Sentiment Index </div>
<div class="c-tab--content-wrapper">
<div class="consumer-sentiment-index-wrap remove-empty-p-tags">
<div class="cs-inner-wrap">
<div class="cs-top-wrap">
<div class="cs-meter-wrap ">
<div class="csm-inner">
<div class="outer-svg-wrapper">
<div class="svg-wrapper">
<div class="dot-wrapper" style="--rotateDegree: 133deg"></div>
<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">6.9 </div>
</div>
</div>
<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-4" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-index-tippy-content-4">
<div class="consumer-score-info"><strong class="consumer-score-number ">6.9/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
</div>
</div>
</div>
<div class="cs-index-text">Consumer Sentiment Index</div>
</div>
<div class="insight-analyzed-wrap">
<div class="ia-top-wrap">
<div class="ia-svg-wrap"><svg class="ia-svg" width="38" height="38" width="38" height="38" viewBox="0 0 38 38" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_886_10188" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="3" y="3" width="32" height="32"><path d="M34.4375 3.56314H3.56841V34.4369H34.4375V3.56314Z" fill="white"/></mask><g mask="url(#mask0_886_10188)"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.37736 34.4369H8.70984C8.81479 34.4369 8.92129 34.4153 9.01853 34.3751C9.11731 34.335 9.20683 34.2748 9.28091 34.2007C9.355 34.1266 9.41674 34.0355 9.45687 33.9367C9.497 33.8395 9.51861 33.7345 9.51861 33.628V24.8413C9.51861 24.7348 9.497 24.6298 9.45687 24.531C9.41674 24.4322 9.35654 24.3442 9.28091 24.2686C9.20683 24.193 9.11731 24.1343 9.01853 24.0926C8.92129 24.0525 8.81479 24.0309 8.70984 24.0309H4.37736C4.27086 24.0309 4.1659 24.0525 4.06712 24.0926C3.96988 24.1343 3.88036 24.193 3.80473 24.2686C3.73065 24.3442 3.67045 24.4322 3.63032 24.531C3.59019 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<div class="ia-wrapper">
<div class="ia-count">3,047 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-4" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-ia-tippy-content-4">
<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
</div>
</div>
</div>
</div>
<div class="ia-text">Insights Analyzed </div>
</div>
</div>
<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">8</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-40" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-40">
<div class="tippy-rank-heading">Ranked 8 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">51% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">12% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">37% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-40" style="--postive_bar: 51%; --neutral_bar: 12%; --negative_bar: 37%">
<div class="fr-bar positive-bar">51% </div>
<div class="fr-bar neutral-bar">12% </div>
<div class="fr-bar negative-bar">37% </div>
</div>
<div id="sentiment-bar-tippy-content-40">
<div class="tippy-rank-heading">Ranked 8 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">51% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">12% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">37% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">1</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-41" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-41">
<div class="tippy-rank-heading">Ranked 1 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">79% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">2% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">19% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-41" style="--postive_bar: 79%; --neutral_bar: 2%; --negative_bar: 19%">
<div class="fr-bar positive-bar">79% </div>
<div class="fr-bar neutral-bar">2% </div>
<div class="fr-bar negative-bar">19% </div>
</div>
<div id="sentiment-bar-tippy-content-41">
<div class="tippy-rank-heading">Ranked 1 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">79% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">2% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">19% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">8</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-42" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-42">
<div class="tippy-rank-heading">Ranked 8 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">49% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">37% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-42" style="--postive_bar: 49%; --neutral_bar: 14%; --negative_bar: 37%">
<div class="fr-bar positive-bar">49% </div>
<div class="fr-bar neutral-bar">14% </div>
<div class="fr-bar negative-bar">37% </div>
</div>
<div id="sentiment-bar-tippy-content-42">
<div class="tippy-rank-heading">Ranked 8 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">49% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">37% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">8</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-43" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-43">
<div class="tippy-rank-heading">Ranked 8 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">54% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">36% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-43" style="--postive_bar: 54%; --neutral_bar: 10%; --negative_bar: 36%">
<div class="fr-bar positive-bar">54% </div>
<div class="fr-bar neutral-bar">10% </div>
<div class="fr-bar negative-bar">36% </div>
</div>
<div id="sentiment-bar-tippy-content-43">
<div class="tippy-rank-heading">Ranked 8 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">54% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">36% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>User reviews of Agile CRM are generally positive, with many customers praising the software’s range of features, responsive customer support and ease of use. However, it appears that some users face issues with emails and other technical issues which have a negative impact on their experience using the software. Agile CRM is a cost-effective option, but your mileage may vary when using it.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"Agile CRM"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Feature-packed free plan</li>
<li>Intuitive tools</li>
<li>Affordable paid plans</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>Access controls only for Enterprise customers</li>
<li>Outdated user interface</li>
<li>Limited AI functionality</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<h2 id=salesmate class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">Salesmate</h2>
<div class="" data-ecom-container='{"componentTitle":"Salesmate","componentType":"Generic Product"}'>
<section class="generic-widget-wrapper " id="genericProductWidget2021" data-generic-widget="root" data-ecom-container='{"componentTitle":"Salesmate","componentType":"Generic Product"}'>
<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928538","itemName":"Salesmate","itemBrand":"","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.5}' id="salesmate">
<div class="featured-widget-label"></div>
<div class="cc-wrapper-container">
<div class="cc-wrapper-inner ">
<div class="card-top-wrap">
<div class="left">
<h2 class="card-best-for">Best for Customization</h2>
<h3 class="card-title">Salesmate</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/salesmate-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/salesmate-review/" data-component-title="Generic Product Widget" data-product-name="Salesmate" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Customization" data-product-rating="4.5" data-product-offer="No" data-wp-postid="1928538" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2022/07/salesmate.png" alt="Salesmate"></a></div>
<div class="card-rating has-tooltip">
<div class="left-wrap">
<div class="rating-value">4.5</div>
</div>
<div class="right-wrap">
<div class="cc-rating-wrapper"><span class="cc-rating" style="width: 90%;"></span></div>
<div class="rating-logo"><img decoding="async" loading="lazy" width="85" height="12" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/fb-rating-logo.svg" alt="Forbes Advisor"><span class="icon-tooltip icon-info"></span></div>
</div>
<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
</div>
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="">Monthly Starting Price </p>
<div class="fact-value-wrapper">
<p class="fact-value">$29 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Free Plan </p>
<div class="fact-value-wrapper">
<p class="fact-value">No, only a 15-day free trial</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Key Features </p>
<div class="fact-value-wrapper">
<p class="fact-value">Customization, inbound and outbound calls, SMS</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="right">
<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/salesmate-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/salesmate-review/" data-component-title="Generic Product Widget" data-product-name="Salesmate" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Customization" data-product-rating="4.5" data-product-offer="No" data-wp-postid="1928538" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2022/07/salesmate.png" alt="Salesmate"></a></div>
<div class="btn-wrap primary-cta-btn-wrap"><a href="https://www.forbes.com/advisor/business/software/salesmate-review/" class="apply-now c-button add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://www.forbes.com/advisor/business/software/salesmate-review/" data-component-title="Generic Product Widget" data-product-name="Salesmate" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Customization" data-product-rating="4.5" data-product-offer="No" data-wp-postid="1928538" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Learn More","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}' ><span>Learn More </span><img decoding="async" loading="lazy" width="32" height="32" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/right-arrow.svg" alt="Arrow" ></a></p>
<div class="secure-site-txt">Read Forbes' Review </div>
</div>
</div>
<div class="mobile-fact-wrapper">
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="Monthly Starting Price">
<div class="fact-value-wrapper">
<p class="fact-value">$29 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Free Plan">
<div class="fact-value-wrapper">
<p class="fact-value">No, only a 15-day free trial</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Key Features">
<div class="fact-value-wrapper">
<p class="fact-value">Customization, inbound and outbound calls, SMS</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="card-bottom-wrap">
<div class="tab-content-wrapper">
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take","clickType":"Accordion","referenceText":"Salesmate"}' >Expert Take</div>
<div class="c-tab--content list-points">
<p>Thanks to its extensive tool set and customization, Salesmate takes second in my roundup of the best CRMs. No matter what industry you work in, the Salesmate customization tool allows you to create the perfect interface for your needs, which can lead to enhanced productivity. Salesmate offers easy-to-use contact management and AI tools, email and SMS features, marketing and automation tools, integrations, mobile apps and extensive reports.</p>
<p><img decoding="async" width="1811" height="946" class="wp-image-1564739 size-full" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/02/salesmate-layout.png" alt="A screenshot of the customization tool in Salesmate." /><em><small>The layout tools let you create the ideal interface for your operation.</small></em></p>
<p>The sales component of Salesmate is also robust. Tracking deals, tasks, meetings and inventory is straightforward, as is creating quotes, tracking customer tickets and uploading documents. You can also accept inbound calls and call out. Unfortunately, Salesmate does not offer a free plan, but its paid plans are affordable and within reach of most SMBs. The plans start at $29 per user per month and increase to $79 per user per month (when billed monthly).</p>
<p><strong>Learn more: </strong>Read our full <span data-ecom-container='{"componentTitle":"Salesmate review","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/salesmate-review/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"Salesmate review","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesmate-review\/","clickType":"internal"}'>Salesmate review</a></span>.</p>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"Salesmate"}'>Consumer Sentiment Index </div>
<div class="c-tab--content-wrapper">
<div class="consumer-sentiment-index-wrap remove-empty-p-tags">
<div class="cs-inner-wrap">
<div class="cs-top-wrap">
<div class="cs-meter-wrap ">
<div class="csm-inner">
<div class="outer-svg-wrapper">
<div class="svg-wrapper">
<div class="dot-wrapper" style="--rotateDegree: 135deg"></div>
<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">7.1 </div>
</div>
</div>
<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-5" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-index-tippy-content-5">
<div class="consumer-score-info"><strong class="consumer-score-number ">7.1/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
</div>
</div>
</div>
<div class="cs-index-text">Consumer Sentiment Index</div>
</div>
<div class="insight-analyzed-wrap">
<div class="ia-top-wrap">
<div class="ia-svg-wrap"><svg class="ia-svg" width="38" height="38" width="38" height="38" viewBox="0 0 38 38" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_886_10188" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="3" y="3" width="32" height="32"><path d="M34.4375 3.56314H3.56841V34.4369H34.4375V3.56314Z" fill="white"/></mask><g mask="url(#mask0_886_10188)"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.37736 34.4369H8.70984C8.81479 34.4369 8.92129 34.4153 9.01853 34.3751C9.11731 34.335 9.20683 34.2748 9.28091 34.2007C9.355 34.1266 9.41674 34.0355 9.45687 33.9367C9.497 33.8395 9.51861 33.7345 9.51861 33.628V24.8413C9.51861 24.7348 9.497 24.6298 9.45687 24.531C9.41674 24.4322 9.35654 24.3442 9.28091 24.2686C9.20683 24.193 9.11731 24.1343 9.01853 24.0926C8.92129 24.0525 8.81479 24.0309 8.70984 24.0309H4.37736C4.27086 24.0309 4.1659 24.0525 4.06712 24.0926C3.96988 24.1343 3.88036 24.193 3.80473 24.2686C3.73065 24.3442 3.67045 24.4322 3.63032 24.531C3.59019 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16.4251C12.4725 16.3835 12.5774 16.3634 12.6839 16.3634H17.0149C17.2294 16.3634 17.4362 16.4483 17.5875 16.5996C17.7387 16.7524 17.8252 16.9577 17.8252 17.1723V33.628C17.8252 33.8426 17.7387 34.0479 17.5875 34.1991C17.4362 34.352 17.2294 34.4369 17.0149 34.4369Z" fill="#003186"/></g></svg></div>
<div class="ia-wrapper">
<div class="ia-count">683 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-5" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-ia-tippy-content-5">
<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
</div>
</div>
</div>
</div>
<div class="ia-text">Insights Analyzed </div>
</div>
</div>
<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">7</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-50" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-50">
<div class="tippy-rank-heading">Ranked 7 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">50% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">8% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">42% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-50" style="--postive_bar: 50%; --neutral_bar: 8%; --negative_bar: 42%">
<div class="fr-bar positive-bar">50% </div>
<div class="fr-bar neutral-bar">8% </div>
<div class="fr-bar negative-bar">42% </div>
</div>
<div id="sentiment-bar-tippy-content-50">
<div class="tippy-rank-heading">Ranked 7 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">50% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">8% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">42% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">2</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-51" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-51">
<div class="tippy-rank-heading">Ranked 2 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">70% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">4% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">26% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-51" style="--postive_bar: 70%; --neutral_bar: 4%; --negative_bar: 26%">
<div class="fr-bar positive-bar">70% </div>
<div class="fr-bar neutral-bar">4% </div>
<div class="fr-bar negative-bar">26% </div>
</div>
<div id="sentiment-bar-tippy-content-51">
<div class="tippy-rank-heading">Ranked 2 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">70% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">4% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">26% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">7</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-52" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-52">
<div class="tippy-rank-heading">Ranked 7 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">63% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">0% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">37% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-52" style="--postive_bar: 63%; --neutral_bar: 0%; --negative_bar: 37%">
<div class="fr-bar positive-bar">63% </div>
<div class="fr-bar negative-bar">37% </div>
</div>
<div id="sentiment-bar-tippy-content-52">
<div class="tippy-rank-heading">Ranked 7 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">63% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">0% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">37% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">7</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-53" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-53">
<div class="tippy-rank-heading">Ranked 7 out of 10 </div>
<div class="tippy-rank-subheading">On Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">54% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">9% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">37% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-53" style="--postive_bar: 54%; --neutral_bar: 9%; --negative_bar: 37%">
<div class="fr-bar positive-bar">54% </div>
<div class="fr-bar neutral-bar">9% </div>
<div class="fr-bar negative-bar">37% </div>
</div>
<div id="sentiment-bar-tippy-content-53">
<div class="tippy-rank-heading">Ranked 7 out of 10 </div>
<div class="tippy-rank-subheading">On Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">54% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">9% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">37% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>Salesmate’s customer reviews are mixed, with some praising the software for its competitive pricing, automation capabilities, integrations and customer support, while others dislike performance issues and occasional bugs. The mobile apps are also a source of contention. Still, Salesmate is generally seen as an efficient CRM solution that won’t break the bank.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"Salesmate"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Highly customizable</li>
<li>Easy to navigate and use</li>
<li>Telephony, SMS and email support</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>No free plan</li>
<li>The Basic plan offers limited storage</li>
<li>Limited marketing tools</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<h2 id=bitrix-24 class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">Bitrix 24</h2>
<div class="" data-ecom-container='{"componentTitle":"Bitrix 24","componentType":"Generic Product"}'>
<section class="generic-widget-wrapper " id="genericProductWidget2021" data-generic-widget="root" data-ecom-container='{"componentTitle":"Bitrix 24","componentType":"Generic Product"}'>
<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928554","itemName":"Bitrix 24","itemBrand":"","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.4}' id="bitrix_24">
<div class="featured-widget-label"></div>
<div class="cc-wrapper-container">
<div class="cc-wrapper-inner ">
<div class="card-top-wrap">
<div class="left">
<h2 class="card-best-for">Best for Analytics</h2>
<h3 class="card-title">Bitrix 24</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/bitrix24-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/bitrix24-review/" data-component-title="Generic Product Widget" data-product-name="Bitrix 24" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Analytics" data-product-rating="4.4" data-product-offer="No" data-wp-postid="1928554" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/bitrix24-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2022/09/Bitrix24-logo.png" alt="Bitrix 24"></a></div>
<div class="card-rating has-tooltip">
<div class="left-wrap">
<div class="rating-value">4.4</div>
</div>
<div class="right-wrap">
<div class="cc-rating-wrapper"><span class="cc-rating" style="width: 90%;"></span></div>
<div class="rating-logo"><img decoding="async" loading="lazy" width="85" height="12" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/fb-rating-logo.svg" alt="Forbes Advisor"><span class="icon-tooltip icon-info"></span></div>
</div>
<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
</div>
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="">Monthly Starting Price </p>
<div class="fact-value-wrapper">
<p class="fact-value">Free, $61 per organization (5 users)</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Free Plan </p>
<div class="fact-value-wrapper">
<p class="fact-value">Yes, supports unlimited users, basic tools</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Key Features </p>
<div class="fact-value-wrapper">
<p class="fact-value">Reports and dashboards, lead management tools, communication center</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="right">
<div class="card-image-wrapper"><a href="https://www.forbes.com/advisor/business/software/bitrix24-review/" class="add-generic-widget-tid-attribute track-type" target="_blank" data-cta-text="NA" data-link-placement="Image Link" data-url="https://www.forbes.com/advisor/business/software/bitrix24-review/" data-component-title="Generic Product Widget" data-product-name="Bitrix 24" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Analytics" data-product-rating="4.4" data-product-offer="No" data-wp-postid="1928554" data-product-id="NA" data-product-segment="NA" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/bitrix24-review\/","clickType":"internal"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2022/09/Bitrix24-logo.png" alt="Bitrix 24"></a></div>
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<div class="secure-site-txt">Read Forbes' Review </div>
</div>
</div>
<div class="mobile-fact-wrapper">
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="Monthly Starting Price">
<div class="fact-value-wrapper">
<p class="fact-value">Free, $61 per organization (5 users)</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Free Plan">
<div class="fact-value-wrapper">
<p class="fact-value">Yes, supports unlimited users, basic tools</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Key Features">
<div class="fact-value-wrapper">
<p class="fact-value">Reports and dashboards, lead management tools, communication center</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="card-bottom-wrap">
<div class="tab-content-wrapper">
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take","clickType":"Accordion","referenceText":"Bitrix 24"}' >Expert Take</div>
<div class="c-tab--content list-points">
<p>As they say, the devil is in the details, and honestly, it can be hard discovering details in a timely fashion, unless, of course, you’re using CRM software. Bitrix 24 prides itself on offering reports and analytics that can help sales teams flourish. You can monitor sales funnels with conversions, research sales plans, determine if individuals and teams are meeting their goals and determine how much each lead is worth, to name a few. With a little time, you can dial in Bitrix 24 to show and visualize the data that’s most important to you.</p>
<p><img decoding="async" class="alignnone size-medium" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/12/bitrix-24.png" alt="A screenshot of the Bitrix 24 website." width="2583" height="1477" /><br /><em><small>Bitrix provides access to a wealth of data and can visualize it in a manner that’s easy to digest.</small></em></p>
<p>Bitrix 24 has tools that enable sales management, integrates with tools in your tech stack and automates tasks. You’ll also find that Bitrix 24 offers nifty marketing tools that support email and social media, and a contact center that lets you communicate with clients over several different mediums, including WhatsApp, live chat, email and phone. The biggest downsides are the cost and support. You will find a free plan that supports unlimited users and basic tools. The paid plans, which support varying amounts of users, range from $61 to $499 per organization monthly. Consumers also complain about poor customer support and technical issues.</p>
<p><strong>Learn more: </strong>Read our full <span data-ecom-container='{"componentTitle":"Bitrix 24 review","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/bitrix24-review/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"Bitrix 24 review","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/bitrix24-review\/","clickType":"internal"}'>Bitrix 24 review</a></span>.</p>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"Bitrix 24"}'>Consumer Sentiment Index </div>
<div class="c-tab--content-wrapper">
<div class="consumer-sentiment-index-wrap remove-empty-p-tags">
<div class="cs-inner-wrap">
<div class="cs-top-wrap">
<div class="cs-meter-wrap neutral-sentiments">
<div class="csm-inner">
<div class="outer-svg-wrapper">
<div class="svg-wrapper">
<div class="dot-wrapper" style="--rotateDegree: 99deg"></div>
<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">5.7 </div>
</div>
</div>
<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-6" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-index-tippy-content-6">
<div class="consumer-score-info"><strong class="consumer-score-number neutral-sentiments">5.7/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
</div>
</div>
</div>
<div class="cs-index-text">Consumer Sentiment Index</div>
</div>
<div class="insight-analyzed-wrap">
<div class="ia-top-wrap">
<div class="ia-svg-wrap"><svg class="ia-svg" width="38" height="38" width="38" height="38" viewBox="0 0 38 38" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_886_10188" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="3" y="3" width="32" height="32"><path d="M34.4375 3.56314H3.56841V34.4369H34.4375V3.56314Z" fill="white"/></mask><g mask="url(#mask0_886_10188)"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.37736 34.4369H8.70984C8.81479 34.4369 8.92129 34.4153 9.01853 34.3751C9.11731 34.335 9.20683 34.2748 9.28091 34.2007C9.355 34.1266 9.41674 34.0355 9.45687 33.9367C9.497 33.8395 9.51861 33.7345 9.51861 33.628V24.8413C9.51861 24.7348 9.497 24.6298 9.45687 24.531C9.41674 24.4322 9.35654 24.3442 9.28091 24.2686C9.20683 24.193 9.11731 24.1343 9.01853 24.0926C8.92129 24.0525 8.81479 24.0309 8.70984 24.0309H4.37736C4.27086 24.0309 4.1659 24.0525 4.06712 24.0926C3.96988 24.1343 3.88036 24.193 3.80473 24.2686C3.73065 24.3442 3.67045 24.4322 3.63032 24.531C3.59019 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<div class="ia-wrapper">
<div class="ia-count">3,104 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-6" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-ia-tippy-content-6">
<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
</div>
</div>
</div>
</div>
<div class="ia-text">Insights Analyzed </div>
</div>
</div>
<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">10</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-60" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-60">
<div class="tippy-rank-heading">Ranked 10 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">19% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">11% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">70% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-60" style="--postive_bar: 19%; --neutral_bar: 11%; --negative_bar: 70%">
<div class="fr-bar positive-bar">19% </div>
<div class="fr-bar neutral-bar">11% </div>
<div class="fr-bar negative-bar">70% </div>
</div>
<div id="sentiment-bar-tippy-content-60">
<div class="tippy-rank-heading">Ranked 10 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">19% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">11% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">70% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">10</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-61" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-61">
<div class="tippy-rank-heading">Ranked 10 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">9% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">6% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">85% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-61" style="--postive_bar: 9%; --neutral_bar: 6%; --negative_bar: 85%">
<div class="fr-bar positive-bar">9% </div>
<div class="fr-bar neutral-bar">6% </div>
<div class="fr-bar negative-bar">85% </div>
</div>
<div id="sentiment-bar-tippy-content-61">
<div class="tippy-rank-heading">Ranked 10 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">9% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">6% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">85% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">9</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-62" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-62">
<div class="tippy-rank-heading">Ranked 9 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">40% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">46% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-62" style="--postive_bar: 40%; --neutral_bar: 14%; --negative_bar: 46%">
<div class="fr-bar positive-bar">40% </div>
<div class="fr-bar neutral-bar">14% </div>
<div class="fr-bar negative-bar">46% </div>
</div>
<div id="sentiment-bar-tippy-content-62">
<div class="tippy-rank-heading">Ranked 9 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">40% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">46% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">10</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-63" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-63">
<div class="tippy-rank-heading">Ranked 10 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">39% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">15% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">46% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-63" style="--postive_bar: 39%; --neutral_bar: 15%; --negative_bar: 46%">
<div class="fr-bar positive-bar">39% </div>
<div class="fr-bar neutral-bar">15% </div>
<div class="fr-bar negative-bar">46% </div>
</div>
<div id="sentiment-bar-tippy-content-63">
<div class="tippy-rank-heading">Ranked 10 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">39% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">15% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">46% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>Despite offering plenty of features for SMBs to manage pipelines, Bitrix24 customers are generally unhappy with the service. The learning curve is considered complex, and technical issues ruin the user’s experience. There are also concerns about data security due to its ownership having Russian origins, and poor customer support. Bitrix has the ability to be a powerful all-in-one CRM solution, but it appears the masses are not impressed with things happening behind the scenes.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"Bitrix 24"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Detailed reports and data visualizations</li>
<li>Robust customer and sales management tools</li>
<li>A good free plan for solopreneurs</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>Very costly paid plans</li>
<li>Basic plan only supports five users</li>
<li>Complaints about tech and support issues</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<h2 id=monday-com class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">Monday.com</h2>
<div class="" data-ecom-container='{"componentTitle":"Monday.com","componentType":"Generic Product"}'>
<section class="generic-widget-wrapper " id="genericProductWidget2021" data-generic-widget="root" data-ecom-container='{"componentTitle":"Monday.com","componentType":"Generic Product"}'>
<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928566","itemName":"Monday.com","itemBrand":"Monday.com","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"Monday.com","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.3}' id="monday_com">
<div class="featured-widget-label"></div>
<div class="cc-wrapper-container">
<div class="cc-wrapper-inner ">
<div class="card-top-wrap">
<div class="left">
<h2 class="card-best-for">Best for Startups and New Teams</h2>
<h3 class="card-title">Monday.com</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><a href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" class="add-generic-widget-tid-attribute track-type" target="_blank" rel="nofollow" data-cta-text="NA" data-link-placement="Image Link" data-url="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" data-component-title="Generic Product Widget" data-product-name="Monday.com" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Startups and New Teams" data-product-rating="4.3" data-product-offer="No" data-wp-postid="1928566" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2025/11/monday-CRM-logo.png" alt="Monday.com"></a></div>
<div class="card-rating has-tooltip">
<div class="left-wrap">
<div class="rating-value">4.3</div>
</div>
<div class="right-wrap">
<div class="cc-rating-wrapper"><span class="cc-rating" style="width: 90%;"></span></div>
<div class="rating-logo"><img decoding="async" loading="lazy" width="85" height="12" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/fb-rating-logo.svg" alt="Forbes Advisor"><span class="icon-tooltip icon-info"></span></div>
</div>
<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
</div>
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="">Monthly Starting Price </p>
<div class="fact-value-wrapper">
<p class="fact-value">$15 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Free Plan </p>
<div class="fact-value-wrapper">
<p class="fact-value">No, 14-day free trial</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Key Features </p>
<div class="fact-value-wrapper">
<p class="fact-value">Robust task, deal and lead tools</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="right">
<div class="card-image-wrapper"><a href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" class="add-generic-widget-tid-attribute track-type" target="_blank" rel="nofollow" data-cta-text="NA" data-link-placement="Image Link" data-url="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" data-component-title="Generic Product Widget" data-product-name="Monday.com" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Startups and New Teams" data-product-rating="4.3" data-product-offer="No" data-wp-postid="1928566" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2025/11/monday-CRM-logo.png" alt="Monday.com"></a></div>
<div class="btn-wrap primary-cta-btn-wrap"><a href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" class="apply-now c-button add-generic-widget-tid-attribute track-type" target="_blank" rel="nofollow" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" data-component-title="Generic Product Widget" data-product-name="Monday.com" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Startups and New Teams" data-product-rating="4.3" data-product-offer="No" data-wp-postid="1928566" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><span>Learn More </span><img decoding="async" loading="lazy" width="32" height="32" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/right-arrow.svg" alt="Arrow" ></a></p>
<div class="secure-site-txt">On Monday.com's Website </div>
</div>
</div>
<div class="mobile-fact-wrapper">
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="Monthly Starting Price">
<div class="fact-value-wrapper">
<p class="fact-value">$15 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Free Plan">
<div class="fact-value-wrapper">
<p class="fact-value">No, 14-day free trial</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Key Features">
<div class="fact-value-wrapper">
<p class="fact-value">Robust task, deal and lead tools</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="card-bottom-wrap">
<div class="tab-content-wrapper">
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take","clickType":"Accordion","referenceText":"Monday.com"}' >Expert Take</div>
<div class="c-tab--content list-points">
<p>Monday.com CRM is one of the most user-friendly platforms you’ll ever use. You’ll find exceptional <span data-ecom-container='{"componentTitle":"Kanban boards","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/what-is-kanban-board/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"Kanban boards","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/what-is-kanban-board\/","clickType":"internal"}'>Kanban boards </a></span>that can track tasks, easy-to-use boards that can store numerous data types, powerful dashboards, and templates that can get your team up and running quickly. You can also create automated workflows and integrate monday.com with hundreds of other software platforms.</p>
<p><img decoding="async" width="1868" height="1185" class="wp-image-1564835 size-full" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/02/mondaycrm-deals-board.png" alt="A screenshot of a deals board on monday.com." /><em><small>The boards on Monday.com are well-designed and easy to customize.</small></em></p>
<p>If you’re worried about the price, don’t be; Monday.com is quite affordable. Paid plans that range from $15 per user per month (billed monthly) to $33 per user per month (billed monthly). There’s also an Ultimate plan for businesses that need extra administration and security tools.</p>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"Monday.com"}'>Consumer Sentiment Index </div>
<div class="c-tab--content-wrapper">
<div class="consumer-sentiment-index-wrap remove-empty-p-tags">
<div class="cs-inner-wrap">
<div class="cs-top-wrap">
<div class="cs-meter-wrap ">
<div class="csm-inner">
<div class="outer-svg-wrapper">
<div class="svg-wrapper">
<div class="dot-wrapper" style="--rotateDegree: 143deg"></div>
<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">7.7 </div>
</div>
</div>
<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-7" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-index-tippy-content-7">
<div class="consumer-score-info"><strong class="consumer-score-number ">7.7/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
</div>
</div>
</div>
<div class="cs-index-text">Consumer Sentiment Index</div>
</div>
<div class="insight-analyzed-wrap">
<div class="ia-top-wrap">
<div class="ia-svg-wrap"><svg class="ia-svg" width="38" height="38" width="38" height="38" viewBox="0 0 38 38" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_886_10188" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="3" y="3" width="32" height="32"><path d="M34.4375 3.56314H3.56841V34.4369H34.4375V3.56314Z" fill="white"/></mask><g mask="url(#mask0_886_10188)"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.37736 34.4369H8.70984C8.81479 34.4369 8.92129 34.4153 9.01853 34.3751C9.11731 34.335 9.20683 34.2748 9.28091 34.2007C9.355 34.1266 9.41674 34.0355 9.45687 33.9367C9.497 33.8395 9.51861 33.7345 9.51861 33.628V24.8413C9.51861 24.7348 9.497 24.6298 9.45687 24.531C9.41674 24.4322 9.35654 24.3442 9.28091 24.2686C9.20683 24.193 9.11731 24.1343 9.01853 24.0926C8.92129 24.0525 8.81479 24.0309 8.70984 24.0309H4.37736C4.27086 24.0309 4.1659 24.0525 4.06712 24.0926C3.96988 24.1343 3.88036 24.193 3.80473 24.2686C3.73065 24.3442 3.67045 24.4322 3.63032 24.531C3.59019 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<div class="ia-wrapper">
<div class="ia-count">2,880 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-7" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-ia-tippy-content-7">
<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
</div>
</div>
</div>
</div>
<div class="ia-text">Insights Analyzed </div>
</div>
</div>
<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">3</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-70" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-70">
<div class="tippy-rank-heading">Ranked 3 out of 11 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">68% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">15% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">17% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-70" style="--postive_bar: 68%; --neutral_bar: 15%; --negative_bar: 17%">
<div class="fr-bar positive-bar">68% </div>
<div class="fr-bar neutral-bar">15% </div>
<div class="fr-bar negative-bar">17% </div>
</div>
<div id="sentiment-bar-tippy-content-70">
<div class="tippy-rank-heading">Ranked 3 out of 11 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">68% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">15% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">17% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">8</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-71" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-71">
<div class="tippy-rank-heading">Ranked 8 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">51% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">39% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-71" style="--postive_bar: 51%; --neutral_bar: 10%; --negative_bar: 39%">
<div class="fr-bar positive-bar">51% </div>
<div class="fr-bar neutral-bar">10% </div>
<div class="fr-bar negative-bar">39% </div>
</div>
<div id="sentiment-bar-tippy-content-71">
<div class="tippy-rank-heading">Ranked 8 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">51% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">39% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">3</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-72" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-72">
<div class="tippy-rank-heading">Ranked 3 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">76% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">14% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-72" style="--postive_bar: 76%; --neutral_bar: 10%; --negative_bar: 14%">
<div class="fr-bar positive-bar">76% </div>
<div class="fr-bar neutral-bar">10% </div>
<div class="fr-bar negative-bar">14% </div>
</div>
<div id="sentiment-bar-tippy-content-72">
<div class="tippy-rank-heading">Ranked 3 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">76% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">14% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">2</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-73" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-73">
<div class="tippy-rank-heading">Ranked 2 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">70% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">16% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-73" style="--postive_bar: 70%; --neutral_bar: 14%; --negative_bar: 16%">
<div class="fr-bar positive-bar">70% </div>
<div class="fr-bar neutral-bar">14% </div>
<div class="fr-bar negative-bar">16% </div>
</div>
<div id="sentiment-bar-tippy-content-73">
<div class="tippy-rank-heading">Ranked 2 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">70% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">16% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>Monday.com CRM receives mixed reviews from its user base. Many applaud the platform’s user-friendly interface, customization options, integrations and project management tools. However, many complain about stability, customer support and its suitability for customer management. It appears many believe that Monday.com is confused about what type of software it wants to be. It has potential but needs to focus on one core area to match its competitors.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"Monday.com"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Beautiful, user-friendly interface</li>
<li>Robust Kanban boards and Gantt charts</li>
<li>Integrates with hundreds of platforms</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>Limited free plan</li>
<li>Strong security and admin features for top tiers only</li>
<li>Not as many bespoke CRM features as competitors</li>
</ul>
</div>
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</section>
</div>
<h2 id=hubspot class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">HubSpot</h2>
<div class="" data-ecom-container='{"componentTitle":"HubSpot","componentType":"Generic Product"}'>
<section class="generic-widget-wrapper " id="genericProductWidget2021" data-generic-widget="root" data-ecom-container='{"componentTitle":"HubSpot","componentType":"Generic Product"}'>
<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928587","itemName":"HubSpot","itemBrand":"Impact","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"Impact","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.2}' id="hubspot">
<div class="featured-widget-label"></div>
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<div class="cc-wrapper-inner ">
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<h2 class="card-best-for">Best for Marketing</h2>
<h3 class="card-title">HubSpot</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><a href="https://hubspot.sjv.io/c/1955282/1792839/12893" class="add-generic-widget-tid-attribute track-type" target="_blank" rel="nofollow" data-cta-text="NA" data-link-placement="Image Link" data-url="https://hubspot.sjv.io/c/1955282/1792839/12893" data-component-title="Generic Product Widget" data-product-name="HubSpot" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Marketing" data-product-rating="4.2" data-product-offer="No" data-wp-postid="1928587" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/12/Hubspot.png" alt="HubSpot"></a></div>
<div class="card-rating has-tooltip">
<div class="left-wrap">
<div class="rating-value">4.2</div>
</div>
<div class="right-wrap">
<div class="cc-rating-wrapper"><span class="cc-rating" style="width: 80%;"></span></div>
<div class="rating-logo"><img decoding="async" loading="lazy" width="85" height="12" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/fb-rating-logo.svg" alt="Forbes Advisor"><span class="icon-tooltip icon-info"></span></div>
</div>
<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
</div>
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="">Monthly Starting Price </p>
<div class="fact-value-wrapper">
<p class="fact-value">Free, $10 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Free Plan </p>
<div class="fact-value-wrapper">
<p class="fact-value">Yes, supports 2 users, basic tools</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Key Features </p>
<div class="fact-value-wrapper">
<p class="fact-value">Marketing tools, artificial intelligence, sales tools</p>
<p class="fact-value-light">
</div>
</div>
</div>
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</div>
<div class="right">
<div class="card-image-wrapper"><a href="https://hubspot.sjv.io/c/1955282/1792839/12893" class="add-generic-widget-tid-attribute track-type" target="_blank" rel="nofollow" data-cta-text="NA" data-link-placement="Image Link" data-url="https://hubspot.sjv.io/c/1955282/1792839/12893" data-component-title="Generic Product Widget" data-product-name="HubSpot" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Marketing" data-product-rating="4.2" data-product-offer="No" data-wp-postid="1928587" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/12/Hubspot.png" alt="HubSpot"></a></div>
<div class="btn-wrap primary-cta-btn-wrap"><a href="https://hubspot.sjv.io/c/1955282/1792839/12893" class="apply-now c-button add-generic-widget-tid-attribute track-type" target="_blank" rel="nofollow" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://hubspot.sjv.io/c/1955282/1792839/12893" data-component-title="Generic Product Widget" data-product-name="HubSpot" data-product-category="Best CRM Software" data-product-position="NA" data-product-badge="Best for Marketing" data-product-rating="4.2" data-product-offer="No" data-wp-postid="1928587" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><span>Learn More </span><img decoding="async" loading="lazy" width="32" height="32" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/right-arrow.svg" alt="Arrow" ></a></p>
<div class="secure-site-txt">On HubSpot's Website </div>
</div>
</div>
<div class="mobile-fact-wrapper">
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="Monthly Starting Price">
<div class="fact-value-wrapper">
<p class="fact-value">Free, $10 per user</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Free Plan">
<div class="fact-value-wrapper">
<p class="fact-value">Yes, supports 2 users, basic tools</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Key Features">
<div class="fact-value-wrapper">
<p class="fact-value">Marketing tools, artificial intelligence, sales tools</p>
<p class="fact-value-light">
</div>
</div>
</div>
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<div class="card-bottom-wrap">
<div class="tab-content-wrapper">
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take ","clickType":"Accordion","referenceText":"HubSpot"}' >Expert Take </div>
<div class="c-tab--content list-points">
<p>HubSpot is the ideal platform for companies that want to streamline their marketing efforts. You’ll find everything you need to find, capture and nurture leads, segment audiences, manage social media and convert traffic into sales. Most of these tools can be used in conjunction with HubSpot’s AI assistant, which will save you time. You can even use AI to generate email campaigns. When you’re done setting up and putting marketing efforts into motion, you can see how the campaign is performing with robust dashboards and reports.</p>
<p><img decoding="async" class="alignnone size-medium" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/12/hubspot.png" alt="A screenshot of HubSpot’s website. " width="2738" height="1620" /><br /><em><small>You’ll find marketing tools that can help run successful campaigns in HubSpot. </small></em></p>
<p>Additionally, HubSpot provides access to sales pipelines, Gantt charts, kanban boards and calendars, and customizable workflows. The downsides of HubSpot include poor customer service and the fact that many of its tools are segmented into separate offerings needing their own subscriptions. HubSpot’s CRM hub is quite affordable. You’ll find a free plan that supports two users and basic tools, and a paid plan that starts at $10 per user monthly. Just keep in mind that should you need access to other hubs, you’ll have to dig deep into your pockets.</p>
<p><strong>Learn more: </strong>Read our full <span data-ecom-container='{"componentTitle":"HubSpot review","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/hubspot-crm-review/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"HubSpot review","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/hubspot-crm-review\/","clickType":"internal"}'>HubSpot review</a></span>.</p>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"HubSpot"}'>Consumer Sentiment Index </div>
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<div class="consumer-sentiment-index-wrap remove-empty-p-tags">
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<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">6.5 </div>
</div>
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<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-8" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-index-tippy-content-8">
<div class="consumer-score-info"><strong class="consumer-score-number neutral-sentiments">6.5/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
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<div class="cs-index-text">Consumer Sentiment Index</div>
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<div class="ia-wrapper">
<div class="ia-count">12,557 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-8" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-ia-tippy-content-8">
<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
</div>
</div>
</div>
</div>
<div class="ia-text">Insights Analyzed </div>
</div>
</div>
<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">6</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-80" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-80">
<div class="tippy-rank-heading">Ranked 6 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">55% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">31% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-80" style="--postive_bar: 55%; --neutral_bar: 14%; --negative_bar: 31%">
<div class="fr-bar positive-bar">55% </div>
<div class="fr-bar neutral-bar">14% </div>
<div class="fr-bar negative-bar">31% </div>
</div>
<div id="sentiment-bar-tippy-content-80">
<div class="tippy-rank-heading">Ranked 6 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">55% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">14% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">31% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">7</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-81" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-81">
<div class="tippy-rank-heading">Ranked 7 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">32% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">58% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-81" style="--postive_bar: 32%; --neutral_bar: 10%; --negative_bar: 58%">
<div class="fr-bar positive-bar">32% </div>
<div class="fr-bar neutral-bar">10% </div>
<div class="fr-bar negative-bar">58% </div>
</div>
<div id="sentiment-bar-tippy-content-81">
<div class="tippy-rank-heading">Ranked 7 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">32% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">10% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">58% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">5</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-82" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-82">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">63% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">18% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">19% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-82" style="--postive_bar: 63%; --neutral_bar: 18%; --negative_bar: 19%">
<div class="fr-bar positive-bar">63% </div>
<div class="fr-bar neutral-bar">18% </div>
<div class="fr-bar negative-bar">19% </div>
</div>
<div id="sentiment-bar-tippy-content-82">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">63% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">18% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">19% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">1</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-83" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-83">
<div class="tippy-rank-heading">Ranked 1 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">63% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">21% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">16% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-83" style="--postive_bar: 63%; --neutral_bar: 21%; --negative_bar: 16%">
<div class="fr-bar positive-bar">63% </div>
<div class="fr-bar neutral-bar">21% </div>
<div class="fr-bar negative-bar">16% </div>
</div>
<div id="sentiment-bar-tippy-content-83">
<div class="tippy-rank-heading">Ranked 1 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">63% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">21% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">16% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>A user-friendly interface, robust free features, strong integrations and robust marketing tools are all praised by HubSpot customers. The software is also praised for its ability to scale. However, costs associated with expanding the software are often discussed, and many find it to be too restrictive regarding customizations. Unfortunately, HubSpot’s customer service is also bashed quite frequently. Overall, though, the majority of its users believe the software offers a comprehensive toolset and is flexible.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"HubSpot"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Many tools for marketing and campaign management</li>
<li>Affordable paid plans</li>
<li>Competent AI assistant</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>Extra hubs can quickly run up costs</li>
<li>Free plan only supports two users</li>
<li>Consumers are dissatisfied with customer support</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<h2 id=microsoft-dynamics-crm class="native-title" style="visibility: hidden; height:0px; margin:0px; padding:0px; border-top:0px;">Microsoft Dynamics CRM</h2>
<div class="" data-ecom-container='{"componentTitle":"Microsoft Dynamics CRM","componentType":"Generic Product"}'>
<section class="generic-widget-wrapper single-item-present " id="genericProductWidget2021" data-generic-widget="root" data-ecom-container='{"componentTitle":"Microsoft Dynamics CRM","componentType":"Generic Product"}'>
<div class="exclude-eds cc-wrapper toc-product-element toc-element " data-ecom-product='{"itemId":"1928771","itemName":"Microsoft Dynamics CRM","itemBrand":"","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0,"starRating":4.2}' id="microsoft_dynamics_crm">
<div class="featured-widget-label"></div>
<div class="cc-wrapper-container">
<div class="cc-wrapper-inner ">
<div class="card-top-wrap">
<div class="left">
<h2 class="card-best-for">Best for Microsoft Users</h2>
<h3 class="card-title">Microsoft Dynamics CRM</h3>
<div class="bottom-wrap">
<div class="card-image-wrapper"><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2022/07/microsoft-dynamics-365.png" alt="Microsoft Dynamics CRM"></div>
<div class="card-rating has-tooltip">
<div class="left-wrap">
<div class="rating-value">4.2</div>
</div>
<div class="right-wrap">
<div class="cc-rating-wrapper"><span class="cc-rating" style="width: 80%;"></span></div>
<div class="rating-logo"><img decoding="async" loading="lazy" width="85" height="12" src="https://www.forbes.com/advisor/wp-content/themes/fadv/assets/img/fb-rating-logo.svg" alt="Forbes Advisor"><span class="icon-tooltip icon-info"></span></div>
</div>
<div class="card-rating-tooltip">Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.</div>
</div>
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="">Monthly Starting Price </p>
<div class="fact-value-wrapper">
<p class="fact-value">$65 per user per month (billed annually</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Free Plan </p>
<div class="fact-value-wrapper">
<p class="fact-value">No free plan, 30-day free trial</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="">Key Features </p>
<div class="fact-value-wrapper">
<p class="fact-value">Integrates with Microsoft products, AI, sales pipelines</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="right">
<div class="card-image-wrapper"><img decoding="async" loading="lazy" width="125" height="70" class="card-image" src="https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2022/07/microsoft-dynamics-365.png" alt="Microsoft Dynamics CRM"></div>
</div>
<div class="mobile-fact-wrapper">
<div class="facts-wrapper">
<div class="facts ">
<p class="fact" data-attribute-label="Monthly Starting Price">
<div class="fact-value-wrapper">
<p class="fact-value">$65 per user per month (billed annually</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Free Plan">
<div class="fact-value-wrapper">
<p class="fact-value">No free plan, 30-day free trial</p>
<p class="fact-value-light">
</div>
</div>
<div class="facts ">
<p class="fact" data-attribute-label="Key Features">
<div class="fact-value-wrapper">
<p class="fact-value">Integrates with Microsoft products, AI, sales pipelines</p>
<p class="fact-value-light">
</div>
</div>
</div>
</div>
</div>
<div class="card-bottom-wrap">
<div class="tab-content-wrapper">
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Expert Take ","clickType":"Accordion","referenceText":"Microsoft Dynamics CRM"}' >Expert Take </div>
<div class="c-tab--content list-points">
<p>If you’re deeply entrenched in Microsoft’s 365 ecosystem, Microsoft Dynamics CRM might be a good option for you. If you’re not already a Microsoft user, the cost of entry, which stands at a whopping $65 per user monthly (billed annually) may be cost prohibitive. Apart from the cost being unreasonable, Microsoft Dynamics CRM is a decent offering. You’ll find sales pipelines, automated lead qualifying, AI-Assisted customer communication tools and sales forecasting features.</p>
<p><img decoding="async" class="alignnone size-medium" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2025/12/microsoft-dynamics-crm.png" alt="A screenshot of the Microsoft Dynamics CRM website." width="2925" height="1637" /><br /><em><small>Microsoft Dynamics CRM is included in Microsoft 365 subscriptions, making it ideal for those who already use Microsoft products.</small></em></p>
<p>In addition, you’ll also find plenty of reports. The biggest kicker is that to use many of the CoPilot AI features, you’ll need to purchase credits unless you opt for the most expensive Premium plan. The Basic plan is also very light on features, making it a tough sell. Again, if you’re a Microsoft 365 subscriber, you’ll appreciate what Microsoft Dynamics can do; if you’re not, I wholeheartedly suggest you look elsewhere.</p>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Consumer Sentiment Index","clickType":"Accordion","referenceText":"Microsoft Dynamics CRM"}'>Consumer Sentiment Index </div>
<div class="c-tab--content-wrapper">
<div class="consumer-sentiment-index-wrap remove-empty-p-tags">
<div class="cs-inner-wrap">
<div class="cs-top-wrap">
<div class="cs-meter-wrap ">
<div class="csm-inner">
<div class="outer-svg-wrapper">
<div class="svg-wrapper">
<div class="dot-wrapper" style="--rotateDegree: 135deg"></div>
<div><svg width="120" height="61" viewBox="0 0 120 61" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M87.659 10.0815C88.4002 8.74477 87.8971 7.06656 86.4987 6.4042C78.4091 2.57248 69.5321 0.563308 60.5218 0.54021C51.5116 0.517112 42.624 2.48075 34.514 6.27094C33.1121 6.92611 32.6 8.60172 33.334 9.94221C34.0681 11.2827 35.7702 11.7797 37.1753 11.1312C44.4608 7.76873 52.4295 6.02759 60.5071 6.0483C68.5847 6.069 76.544 7.85098 83.8114 11.2508C85.2131 11.9065 86.9178 11.4182 87.659 10.0815Z" fill="#FFB136"/><path d="M117.251 60.54C118.804 60.54 120.07 59.2817 119.997 57.7322C119.576 48.7679 117.145 39.9996 112.867 32.0808C108.59 24.162 102.589 17.3177 95.3196 12.0448C94.063 11.1333 92.3153 11.4993 91.4628 12.7959C90.6102 14.0924 90.9761 15.8281 92.2283 16.7457C98.7204 21.5031 104.084 27.6493 107.918 34.7484C111.753 41.8475 113.95 49.6999 114.367 57.7323C114.447 59.2815 115.698 60.54 117.251 60.54Z" fill="#0C7663"/><path d="M2.74888 60.54C1.19599 60.54 -0.0697603 59.2817 0.00298679 57.7322C0.42383 48.7679 2.85549 39.9996 7.13273 32.0808C11.41 24.162 17.4112 17.3177 24.6804 12.0448C25.937 11.1333 27.6847 11.4993 28.5372 12.7959C29.3898 14.0924 29.0239 15.8281 27.7717 16.7457C21.2796 21.5031 15.9163 27.6493 12.0818 34.7484C8.24732 41.8475 6.04951 49.6999 5.63333 57.7323C5.55306 59.2815 4.30177 60.54 2.74888 60.54Z" fill="#EB4015"/></svg></div>
<div class="consumer-rating-number">7.1 </div>
</div>
</div>
<div class="tippy-wrap"><svg class="cs-meter-index-tippy" data-tooltip-content="#cs-index-tippy-content-9" color="#4F5054" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-index-tippy-content-9">
<div class="consumer-score-info"><strong class="consumer-score-number ">7.1/10</strong>Consumer Score </div>
<div class="consumer-score-description">The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale. </div>
</div>
</div>
</div>
<div class="cs-index-text">Consumer Sentiment Index</div>
</div>
<div class="insight-analyzed-wrap">
<div class="ia-top-wrap">
<div class="ia-svg-wrap"><svg class="ia-svg" width="38" height="38" width="38" height="38" viewBox="0 0 38 38" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_886_10188" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="3" y="3" width="32" height="32"><path d="M34.4375 3.56314H3.56841V34.4369H34.4375V3.56314Z" fill="white"/></mask><g mask="url(#mask0_886_10188)"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.37736 34.4369H8.70984C8.81479 34.4369 8.92129 34.4153 9.01853 34.3751C9.11731 34.335 9.20683 34.2748 9.28091 34.2007C9.355 34.1266 9.41674 34.0355 9.45687 33.9367C9.497 33.8395 9.51861 33.7345 9.51861 33.628V24.8413C9.51861 24.7348 9.497 24.6298 9.45687 24.531C9.41674 24.4322 9.35654 24.3442 9.28091 24.2686C9.20683 24.193 9.11731 24.1343 9.01853 24.0926C8.92129 24.0525 8.81479 24.0309 8.70984 24.0309H4.37736C4.27086 24.0309 4.1659 24.0525 4.06712 24.0926C3.96988 24.1343 3.88036 24.193 3.80473 24.2686C3.73065 24.3442 3.67045 24.4322 3.63032 24.531C3.59019 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<div class="ia-wrapper">
<div class="ia-count">704 </div>
<div class="tippy-wrap"><svg class="cs-ia-tippy" data-tooltip-content="#cs-ia-tippy-content-9" color="#171717" width="16" height="16" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="cs-ia-tippy-content-9">
<div class="cs-ia-tippy-content-heading">How do we calculate </div>
<p class="cs-ia-tippy-content-subheading">We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5 </p>
</div>
</div>
</div>
</div>
<div class="ia-text">Insights Analyzed </div>
</div>
</div>
<div class="cs-middle-wrap">
<ul class="features-rows-wrap">
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">5</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Ease of Use and Interface </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-90" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-90">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">54% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">19% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">27% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-90" style="--postive_bar: 54%; --neutral_bar: 19%; --negative_bar: 27%">
<div class="fr-bar positive-bar">54% </div>
<div class="fr-bar neutral-bar">19% </div>
<div class="fr-bar negative-bar">27% </div>
</div>
<div id="sentiment-bar-tippy-content-90">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Ease of Use and Interface </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">54% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">19% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">27% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">5</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Customer Support and Service </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-91" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-91">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">58% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">11% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">31% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-91" style="--postive_bar: 58%; --neutral_bar: 11%; --negative_bar: 31%">
<div class="fr-bar positive-bar">58% </div>
<div class="fr-bar neutral-bar">11% </div>
<div class="fr-bar negative-bar">31% </div>
</div>
<div id="sentiment-bar-tippy-content-91">
<div class="tippy-rank-heading">Ranked 5 out of 10 </div>
<div class="tippy-rank-subheading">For Customer Support and Service </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">58% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">11% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">31% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">3</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Reporting and Analytics </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-92" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-92">
<div class="tippy-rank-heading">Ranked 3 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">68% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">19% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">13% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-92" style="--postive_bar: 68%; --neutral_bar: 19%; --negative_bar: 13%">
<div class="fr-bar positive-bar">68% </div>
<div class="fr-bar neutral-bar">19% </div>
<div class="fr-bar negative-bar">13% </div>
</div>
<div id="sentiment-bar-tippy-content-92">
<div class="tippy-rank-heading">Ranked 3 out of 10 </div>
<div class="tippy-rank-subheading">For Reporting and Analytics </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">68% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">19% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">13% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
<li class="feature-row">
<div class="fr-top-info">
<div class="rank-wrap"><strong class="rank-hash">#</strong><strong class="rank-number">1</strong></p>
<div class="feature-tippy-wrap"><span class="feature-name">Integration with Other Platforms </span></p>
<div class="tippy-wrap"><svg class="feature-row-tippy" data-tooltip-content="#feature-row-tippy-content-93" color="#171717" width="12" height="12" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 0C3.5888 0 0 3.5888 0 8C0 12.4112 3.5888 16 8 16C12.4112 16 16 12.4112 16 8C16 3.5888 12.4112 0 8 0ZM8 14.4C4.472 14.4 1.6 11.528 1.6 8C1.6 4.472 4.472 1.6 8 1.6C11.528 1.6 14.4 4.472 14.4 8C14.4 11.528 11.528 14.4 8 14.4Z" fill="currentColor"/><path d="M7.20053 7.2H8.80053V12H7.20053V7.2ZM7.20053 4H8.80053V5.6H7.20053V4Z" fill="currentColor"/></svg></p>
<div id="feature-row-tippy-content-93">
<div class="tippy-rank-heading">Ranked 1 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">74% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">15% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">11% </strong>of people had negative sentiments </li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="fr-bottom-bar sentiment-bar-tippy" data-tooltip-content="#sentiment-bar-tippy-content-93" style="--postive_bar: 74%; --neutral_bar: 15%; --negative_bar: 11%">
<div class="fr-bar positive-bar">74% </div>
<div class="fr-bar neutral-bar">15% </div>
<div class="fr-bar negative-bar">11% </div>
</div>
<div id="sentiment-bar-tippy-content-93">
<div class="tippy-rank-heading">Ranked 1 out of 10 </div>
<div class="tippy-rank-subheading">For Integration with Other Platforms </div>
<ul class="tippy-rank-sentiments">
<li class="rank-sentiment positive"><strong class="rank-sentiment-percent">74% </strong>of people had positive sentiments </li>
<li class="rank-sentiment neutral"><strong class="rank-sentiment-percent">15% </strong>of people had neutral sentiments </li>
<li class="rank-sentiment negative"><strong class="rank-sentiment-percent">11% </strong>of people had negative sentiments </li>
</ul>
</div>
</li>
</ul>
</div>
<div class="cs-bottom-wrap">
<div class="cs-bottom-summary">
<p>Praised for its seamless integrations into other Microsoft products, Microsoft Dynamics CRM is a favorite of current Microsoft users. The feature set is customizable, and users appreciate how the software can streamline tasks, automate operations and handle complex operations. However, a contingent of users expresses frustration with the platform’s steep learning curve and the time needed to properly configure the software. Cost and user support are also singled out as not being up to par. Overall, Microsoft Dynamics CRM is seen as a capable platform, but it requires a significant amount of investment of time and money to get the most out of it.</p>
</div>
</div>
</div>
</div>
</div>
<div class="accordion-tab " data-ecom-misc-click='{"clickText":"Pros & Cons","clickType":"Accordion","referenceText":"Microsoft Dynamics CRM"}'>Pros & Cons</div>
<div class="c-tab--content list-points">
<div class="pros-cons-wrapper">
<div class="list-points pros">
<ul>
<li>Potent suite of CRM tools</li>
<li>Is part of the Microsoft 365 subscription package</li>
<li>Integratges with other Microsoft products</li>
</ul>
</div>
<div class="list-points cons">
<ul>
<li>No free plan</li>
<li>Paid plans are expensive</li>
<li>AI credits cost extra in low-tier plans</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<h2 id=why-some-companies-didn-t-make-the-cut class="native-title" style="">Why Some Companies Didn’t Make the Cut </h2>
<p>As mentioned at the beginning, we researched dozens of CRM platforms; however, not all of them can be the best CRMs.But,there are some companies that still deserve recognition. Below, I’ll quickly cover three CRM platforms that just missed out on making the mark but that should still be considered by SMBs looking for a solid customer relationship management solution.</p>
<h3 class="wp-block-heading">Salesforce </h3>
<p>One of the most recognizable names in the CRM space, Salesforce, didn’t make our top 10, but it is still a powerful platform. Salesforce offers a free plan, which supports two users and basic CRM tools, including lead and contact management and simple email marketing tools. Its $25 per person (billed monthly or annually) Starter Suite is a bit beefier and offers dynamic email marketing tools, sales flows and lead routing, while the $100 Pro Suite offers forecasting and great customization tools. It didn’t make the top 10 due to its steeper learning curve. You can learn more in our full <span data-ecom-container='{"componentTitle":"Salesforce review","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/salesforce-review/" target="_blank" rel="noreferrer noopener"data-ecom-link='{"clickText":"Salesforce review","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/salesforce-review\/","clickType":"internal"}'>Salesforce review</a></span>. </p>
<figure class="wp-block-image size-large"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2025/12/salesforce.png" alt="A screenshot of Salesforce’s website. "/><figcaption class="wp-element-caption">Salesforce offers a decent free plan and paid plans that should suit many software budgets.</figcaption></figure>
<h3 class="wp-block-heading">Pipedrive </h3>
<p>If you need CRM software that can simplify your email marketing efforts, Pipedrive should be on your radar. Pipedrive’s drag-and-drop email builder and email templates can help you get a campaign off the ground in a jiffy.As you’d expect, Pipedrive offers a healthy suite of tools that include pipelines, plenty of integrations,segmentation tools and artificial intelligence (AI). If the cost of entry (plans range from $24 to $99 per user monthly) was lower, it may have crept into the top 10. You can learn more in our <span data-ecom-container='{"componentTitle":"Pipedrive vs. Salesforce comparison","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/pipedrive-crm-vs-salesforce/" target="_blank" rel="noreferrer noopener"data-ecom-link='{"clickText":"Pipedrive vs. Salesforce comparison","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/pipedrive-crm-vs-salesforce\/","clickType":"internal"}'>Pipedrive vs. Salesforce comparison</a></span>.</p>
<figure class="wp-block-image size-full"><img decoding="async" width="2877" height="1614" src="https://www.forbes.com/advisor/wp-content/uploads/2025/12/image-6.png" alt="A screenshot of Pipedrive’s website. " class="wp-image-1928849"/><figcaption class="wp-element-caption">Pipedrive’s email marketing tools are intuitive; it’s just a shame that the platform is so costly.</figcaption></figure>
<h3 class="wp-block-heading">Insightly </h3>
<p>If you work with sensitive data, you might want to consider Insightly, which offers an extensive list of privacy controls and a robust suite of CRM tools. Insightly lets admins control item visibility, set user roles, create permissions and configure single sign-on policies for extra security. It is also HIPAA and GDPR compliant. The biggest kicker is, again, the cost of entry. Insightly’s CRM plans start at $29 per user per month and increase to $99 per user per month (billed annually). However, marketing tools, integrations, automations and service features cost extra, which can dramatically increase expenditure.Learn more in our full <span data-ecom-container='{"componentTitle":"Insightly review","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/insightly-review/" target="_blank" rel="noreferrer noopener"data-ecom-link='{"clickText":"Insightly review","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/insightly-review\/","clickType":"internal"}'>Insightly review</a></span>.</p>
<figure class="wp-block-image size-large"><img decoding="async" src="https://www.forbes.com/advisor/wp-content/uploads/2025/12/insightly.png" alt="A screenshot of Insightly’s website "/><figcaption class="wp-element-caption">Insightly offers myriad privacy and security tools, making it ideal for those handling sensitive data.</figcaption></figure>
<h2 id=methodology class="native-title" style="">Methodology</h2>
<p>Software testing is a serious business. So, to give software platforms a fair trial, we use our proprietary rubric to help rank multiple features and test the top platforms. For the best CRM software roundup, 41 platforms were chosen, and 35 features across seven categories were analyzed. Each CRM was then awarded a final score. In the table below, you can see how each research category was weighted.</p>
<!-- fadv:ignore-wpautop --><div class="mkpl-shortcode-instance default variation-1 advisor" data-custom-value="mkpl-tables-" data-variation="variation-1" data-ecom-container='{"componentTitle":"","componentType":"Simple Table"}'> <div id="mkpl-table-container" class="open"> <div id="mkpl-table-main-container"> <div id="mkpl-table-scroll" class="table-container " > <table id="mkpl-market-table" data-mc="0" data-tcc="3" class="mkpl-simple_tables table style-1" data-initial-visible-rows="10" data-expand_table = "1" style="text-align: left"> <tr class="thead" style="background-color: #003186 !important"> <th width="25%" style="text-align: left" class="primary-font"> Decision Factor </th> <th width="15%" style="text-align: left" class="primary-font"> Scoring Weight </th> <th style="text-align: left" class="primary-font"> Description </th> </tr> <tr style="background-color: #F3F5FB"> <td width="25%" width="25%" class=" wysiwyg-editor" > <div class="cell-content primary-font">General Features</div> </td> <td width="15%" width="15%" class=" wysiwyg-editor" > <div class="cell-content primary-font">32%</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">During evaluation, we ensure that every platform offers essential CRM tools, such as pipeline and task management features, reporting tools, automations, integrations and customizations, to name a few.</div> </td> </tr> <tr style="background-color: #F3F5FB"> <td width="25%" class=" wysiwyg-editor" > <div class="cell-content primary-font">Additional Features</div> </td> <td width="15%" class=" wysiwyg-editor" > <div class="cell-content primary-font">26%</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">Additional features that can impact how you use the software, such as multilingual support, support for multiple currencies, inventory management features and lead generation tools, are analyzed.</div> </td> </tr> <tr style="background-color: #F3F5FB"> <td width="25%" class=" wysiwyg-editor" > <div class="cell-content primary-font">Consumer Sentiment</div> </td> <td width="15%" class=" wysiwyg-editor" > <div class="cell-content primary-font">20%</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">When assessing software, we visit real-world review sites such as Capterra, G2 and Trustpilot to see how real-world users feel about the software.</div> </td> </tr> <tr style="background-color: #F3F5FB"> <td width="25%" class=" wysiwyg-editor" > <div class="cell-content primary-font">Pricing</div> </td> <td width="15%" class=" wysiwyg-editor" > <div class="cell-content primary-font">16%</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">We carefully evaluate each CRM provider to see if they offer free plans and if their paid plans offer value for money.</div> </td> </tr> <tr style="background-color: #F3F5FB"> <td width="25%" class=" wysiwyg-editor" > <div class="cell-content primary-font">Support</div> </td> <td width="15%" class=" wysiwyg-editor" > <div class="cell-content primary-font">6%</div> </td> <td class=" wysiwyg-editor" > <div class="cell-content primary-font">We check to see what methods are available for users to receive help. Phone, live chat and email services are taken into consideration, as well as hours of service operation.</div> </td> </tr> </table> <div> <button type="button" id="left-arrow" data-ecom-misc-click='{"clickText":"Left","clickType":"Button","referenceText":""}'> <img decoding="async" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAcAAAAMCAYAAACulacQAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAADJSURBVHgBXZCxDcIwEEXvLrbTMgIjeAQXQB0aUiBENgAmIBswQkJJg6iQaGAF2CBskBY5wbEjWXLiwjr73f//dAijo5JiEse01Zrd2BhwgS8DIDnXcgBFjAUASltWkeY5eTBPSwcSW9ZMM3W/rr+9crY6HxEgcwCBeuD+yQFCyPsH/pePy+bj3YiCzLaNTDgDumuRlidb7o2BmpCUV2M4EAJmrqFtmHzaXAxtfAOAqRrNVRgJ+mcOFryt4dQuIR8o/ZaEoB1rWNkBtuxEvL1bUnQAAAAASUVORK5CYII=" alt="Left Arrow" /> </button> <button type="button" id="right-arrow" data-ecom-misc-click='{"clickText":"Right","clickType":"Button","referenceText":""}'> <img decoding="async" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAcAAAAMCAYAAACulacQAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAADQSURBVHgBdVC5DcJAENw53pAS6AA6wAlPCAGCDLsSoAJEBXwJEDk0JrA7wCW4BMeH5GXP2MggscHenEYzNzew5rt2PVULrdNt6DoJlUY1GEsCrWp1BNZ41/oiAV7LGQPo1hrYlEmYNRLrlNVDYIuJ9/eL7WRKs7yzE4OUJTABwR7M9puPspj+9NiD4tDglGml6M8YolJchrNTh8CewCaJyr8u1plt9tc8ECTQLQ+EN4FAYJuIXf9iTwq3qimBhWDm6KnZKb9bzUpgRFrz4be+FwjJTXtIGD7JAAAAAElFTkSuQmCC" alt="Right Arrow"/> </button> </div> </div> <button id="seeMoreBtn" type="button" class="primary-font" style="display: none;" data-ecom-misc-click='{"clickText":"See More","clickType":"Button","referenceText":""}' >See More</button> <button id="seeLessBtn" type="button" class="primary-font" style="display: none;" data-ecom-misc-click='{"clickText":"See Less","clickType":"Button","referenceText":""}' >See Less</button> </div> </div></div><!-- /fadv:ignore-wpautop --><h2 id=how-to-choose-the-best-crm-software class="native-title" style="">How To Choose the Best CRM Software</h2>
<p>Now that we have looked at the 10 best CRM platforms, it’s time to determine what you should seek when looking for a customer management relationship software platform. In the following sections, you’ll learn what tools to look for, how to navigate software expenses and how to tell if a particular platform is user-friendly.</p>
<h3 class="wp-block-heading">Essential CRM Software Features</h3>
<p>Before jumping into any old CRM platform, you need to do your due diligence and ensure that critical features are offered. I advise you to visit platform websites to look at feature lists before deciding. Double-check to ensure that the vast majority of features listed below are present.</p>
<ul>
<li><strong>Pipelines.</strong> CRM software should provide pipelines that allow you to monitor deals and more during every stage of your process. Pipelines are generally visualized on Kanban boards, so ensure they’re offered.</li>
<li><strong>Task management.</strong> Any CRM platform worth its salt will allow users to track important tasks. Make sure that the platform you’re interested in provides calendars, boards or to-do lists so that you can keep track of everything you need to do.</li>
<li><strong>Automation.</strong> To improve efficiency and processes, you should ensure that your chosen CRM can automate workflows and create recurring tasks so that you can save time and money.</li>
<li><strong>Integrations.</strong> SMBs use many software platforms. As such, before picking a new CRM, double-check and ensure it can work well with the software you already use.</li>
<li><strong>Document management.</strong> <span data-ecom-container='{"componentTitle":"CRM implementation","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/crm-implementation/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"CRM implementation","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/crm-implementation\/","clickType":"internal"}'>CRM implementation</a></span> is a big undertaking, so make sure it offers everything you need, including a document management system (DMS). A DMS allows you to upload files and attach them to tasks, deals and clients, making it easier to track important paperwork.</li>
<li><strong>Industry-specific features.</strong> If you’re looking for a CRM for <span data-ecom-container='{"componentTitle":"real estate","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/best-real-estate-crm/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"real estate","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-real-estate-crm\/","clickType":"internal"}'>real estate</a></span>, <span data-ecom-container='{"componentTitle":"marketing","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/best-marketing-crm/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"marketing","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-marketing-crm\/","clickType":"internal"}'>marketing</a></span> a <span data-ecom-container='{"componentTitle":"financial advisory","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/best-crm-financial-advisors/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"financial advisory","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-crm-financial-advisors\/","clickType":"internal"}'>financial advisory</a></span> company or a <span data-ecom-container='{"componentTitle":"call center","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/best-contact-center-crm/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"call center","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/best-contact-center-crm\/","clickType":"internal"}'>call center</a></span>, ensure that it offers industry-specific features, such as email marketing tools, telephony and portfolio managers.</li>
</ul>
<h3 class="wp-block-heading">Value</h3>
<p>All SMBs must consider how much value a particular platform offers before signing up for expensive plans. While I can recommend software, ultimately, only you know what tools you need and your budget. Do a little research before taking the plunge to ensure that you have the finances for additional software and that your spend gives you everything you need.</p>
<p>Many platforms offer free CRM tools that can help get you started. These free platforms provide essential tools and are ideal for startups. However, you’ll need to pay to get the most out of any CRM. The cost of entry-level plans can range from $10 to $20 per user per month, while feature-rich top-tier plans can cost in excess of $70 per user per month. Again, check your budget and then determine which plan offers the best bang for your buck for your needs. Our <span data-ecom-container='{"componentTitle":"CRM pricing guide","componentType":"Incontent Link"}' ><a href="https://www.forbes.com/advisor/business/software/crm-pricing/" target="_blank" rel="noopener"data-ecom-link='{"clickText":"CRM pricing guide","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/business\/software\/crm-pricing\/","clickType":"internal"}'>CRM pricing guide</a></span> can also help you get a handle on what to expect to pay.</p>
<h3 class="wp-block-heading">Ease of Use</h3>
<p>Ease of use is one of the most overlooked features of any software. So, before signing on any dotted line and committing your SMB to an expensive customer management relationship software, I recommend taking any opportunity to test-drive software. Most providers offer free trials ranging from one week to a month, and others offer free plans that let you try some of the tools.</p>
<p>Take advantage of the trials and free plans. Use the software, see how it feels, and ask yourself if it’s easy to navigate and if the tools are user-friendly. I highly recommend digging into the available integrations and automation builders, adding tasks to a Kanban board, creating pipelines and interacting with any critical feature your workflow needs. By doing this, you can make a sound decision that will benefit your company and team.</p>
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data-component-title="Featured Partner Widget" data-product-name="HubSpot" data-product-category="Featured Product (Business)" data-product-position="1" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="758576" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/hubspot.sjv.io\/c\/1955282\/1792839\/12893","partnerName":"Impact"}' ><span class="arrow-wrapper">Learn More <svg viewBox="0 0 16 14" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M1.69287 7.92087L12.3691 7.92087L7.70041 12.4343C7.51781 12.6023 7.41446 12.8353 7.41446 13.079C7.41446 13.3226 7.51781 13.5556 7.70041 13.7237C7.87432 13.9001 8.11546 14 8.36763 14C8.61979 14 8.86094 13.9001 9.03484 13.7237L15.2292 7.73677C15.6111 7.31491 15.6111 6.68509 15.2292 6.26323L9.03335 0.276315C8.85945 0.0998659 8.6183 0 8.36614 0C8.11397 0 7.87283 0.0998659 7.69893 0.276315H7.69892C7.51632 0.444355 7.41297 0.677368 7.41297 0.921031C7.41297 1.16469 7.51632 1.39771 7.69892 1.56575L12.3691 6.07841L1.69287 6.07841C1.43556 6.06334 1.18389 6.15554 1.00161 6.33168C0.819326 6.50782 0.723899 6.751 0.7395 6.99964C0.723899 7.24828 0.819325 7.49146 1.00161 7.6676C1.18389 7.84374 1.43556 7.93594 1.69287 7.92087Z" fill="white"/></svg></span></a><p class="cta-subtext">On HubSpot's Website</p></div><div class="secondary-cta-container"></div></div></div></div><div class="featured-partners-card" data-ecom-container='{"componentTitle":"monday CRM","componentType":"Generic Product"}'><div class="inner-wrapper " data-ecom-product='{"itemId":"518486","itemName":"monday CRM","itemBrand":"Monday.com","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"Monday.com","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div class="fp-loader"><div class="fp-loader__blocks fp-loader__header"></div><div class="fp-loader__blocks fp-loader__phone"></div><div class="fp-loader__blocks fp-loader__cta"></div><div class="fp-loader__blocks fp-loader__attr"></div></div><div class="heading-wrapper"><p class="card-number">2</p><p class="single-heading-text">monday CRM</p></div><div class="left"><div class="rating-wrapper"></div><div class="partners-stats"><div class="stats-wrapper"><div class="tooltip-wrapper label">Starting Price </div><p class="value">Free; $12 per user per month for basic features</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Free trial </div><p class="value">14 days</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Pipeline Management </div><p class="value">Yes</p></div></div></div><div class="right"><div class="heading-wrapper"><div class="align-left with-best-of"><div class="heading-text"><p class="card-number">2</p><p class="card-title">monday CRM</p></div></div><div class="star-content-wrapper"><a href=https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" data-component-title="Featured Partner Widget" data-product-name="monday CRM" data-product-category="Business (Featured Partner)" data-product-position="2" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="518486" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2025/11/monday-CRM-logo.png" alt="monday CRM" /></a><div class="rating-wrapper"></div></div></div><div class="logo-wrapper no-telephone-number"><a href=https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" data-component-title="Featured Partner Widget" data-product-name="monday CRM" data-product-category="Business (Featured Partner)" data-product-position="2" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="518486" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2025/11/monday-CRM-logo.png" alt="monday CRM" /></a></div><div class="btn-wrapper"><a href="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" class="get-estimate-cta fp-widget-cta-event track-type" target="_blank" rel="nofollow" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://monday.com/lp/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm" data-component-title="Featured Partner Widget" data-product-name="monday CRM" data-product-category="Business (Featured Partner)" data-product-position="2" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="518486" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/monday.com\/lp\/crm?utm_medium=affiliates&utm_source=USbrands&utm_adgroup=forbes_crm-organic&utm_campaign=multi-multi-prm-crm","partnerName":"Monday.com"}' ><span class="arrow-wrapper">Learn More <svg viewBox="0 0 16 14" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M1.69287 7.92087L12.3691 7.92087L7.70041 12.4343C7.51781 12.6023 7.41446 12.8353 7.41446 13.079C7.41446 13.3226 7.51781 13.5556 7.70041 13.7237C7.87432 13.9001 8.11546 14 8.36763 14C8.61979 14 8.86094 13.9001 9.03484 13.7237L15.2292 7.73677C15.6111 7.31491 15.6111 6.68509 15.2292 6.26323L9.03335 0.276315C8.85945 0.0998659 8.6183 0 8.36614 0C8.11397 0 7.87283 0.0998659 7.69893 0.276315H7.69892C7.51632 0.444355 7.41297 0.677368 7.41297 0.921031C7.41297 1.16469 7.51632 1.39771 7.69892 1.56575L12.3691 6.07841L1.69287 6.07841C1.43556 6.06334 1.18389 6.15554 1.00161 6.33168C0.819326 6.50782 0.723899 6.751 0.7395 6.99964C0.723899 7.24828 0.819325 7.49146 1.00161 7.6676C1.18389 7.84374 1.43556 7.93594 1.69287 7.92087Z" fill="white"/></svg></span></a><p class="cta-subtext">On monday.com's Website</p></div><div class="secondary-cta-container"></div></div></div></div><div class="featured-partners-card" data-ecom-container='{"componentTitle":"Pipedrive","componentType":"Generic Product"}'><div class="inner-wrapper " data-ecom-product='{"itemId":"756844","itemName":"Pipedrive","itemBrand":"Short.io","itemCategory":"Business","itemCategory2":"","itemCategory3":"","itemCategory4":"","price":0,"quantity":1,"affiliation":"Short.io","coupon":"","secondaryCallout":"","initialCost":0,"subscriptionCost":0}'><div class="fp-loader"><div class="fp-loader__blocks fp-loader__header"></div><div class="fp-loader__blocks fp-loader__phone"></div><div class="fp-loader__blocks fp-loader__cta"></div><div class="fp-loader__blocks fp-loader__attr"></div></div><div class="heading-wrapper"><p class="card-number">3</p><p class="single-heading-text">Pipedrive</p></div><div class="left"><div class="rating-wrapper"></div><div class="partners-stats"><div class="stats-wrapper"><div class="tooltip-wrapper label">Starting Price </div><p class="value">$14 per user per month (billed annually)</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Free Trial </div><p class="value">14 days</p></div><div class="stats-wrapper"><div class="tooltip-wrapper label">Pipeline Management </div><p class="value">Yes</p></div></div></div><div class="right"><div class="heading-wrapper"><div class="align-left with-best-of"><div class="heading-text"><p class="card-number">3</p><p class="card-title">Pipedrive</p></div></div><div class="star-content-wrapper"><a href=https://mktp.us/Pipedrive target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://mktp.us/Pipedrive" data-component-title="Featured Partner Widget" data-product-name="Pipedrive" data-product-category="NA" data-product-position="3" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="756844" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/mktp.us\/Pipedrive","partnerName":"Short.io"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/04/Pipedrive_Logo_Green__2_-removebg-preview.png" alt="Pipedrive" /></a><div class="rating-wrapper"></div></div></div><div class="logo-wrapper no-telephone-number"><a href=https://mktp.us/Pipedrive target="_blank" rel="nofollow" class="fp-widget-cta-event track-type" data-cta-text="NA" data-link-placement="Image Link" data-url="https://mktp.us/Pipedrive" data-component-title="Featured Partner Widget" data-product-name="Pipedrive" data-product-category="NA" data-product-position="3" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="756844" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Image Link","clickUrl":"https:\/\/mktp.us\/Pipedrive","partnerName":"Short.io"}' ><img decoding="async" class="logo" width="140" height="50" loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/200x/https://thumbor.forbes.com/thumbor/fit-in/150x/https://www.forbes.com/advisor/wp-content/uploads/2023/04/Pipedrive_Logo_Green__2_-removebg-preview.png" alt="Pipedrive" /></a></div><div class="btn-wrapper"><a href="https://mktp.us/Pipedrive" class="get-estimate-cta fp-widget-cta-event track-type" target="_blank" rel="nofollow" data-cta-text="Learn More" data-link-placement="Button Link" data-url="https://mktp.us/Pipedrive" data-component-title="Featured Partner Widget" data-product-name="Pipedrive" data-product-category="NA" data-product-position="3" data-product-badge="NA" data-product-rating="NA" data-product-offer="NA" data-wp-postid="756844" data-product-id="NA" data-product-segment="NA" data-ecom-conversion='{"clickText":"Learn More","clickUrl":"https:\/\/mktp.us\/Pipedrive","partnerName":"Short.io"}' ><span class="arrow-wrapper">Learn More <svg viewBox="0 0 16 14" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M1.69287 7.92087L12.3691 7.92087L7.70041 12.4343C7.51781 12.6023 7.41446 12.8353 7.41446 13.079C7.41446 13.3226 7.51781 13.5556 7.70041 13.7237C7.87432 13.9001 8.11546 14 8.36763 14C8.61979 14 8.86094 13.9001 9.03484 13.7237L15.2292 7.73677C15.6111 7.31491 15.6111 6.68509 15.2292 6.26323L9.03335 0.276315C8.85945 0.0998659 8.6183 0 8.36614 0C8.11397 0 7.87283 0.0998659 7.69893 0.276315H7.69892C7.51632 0.444355 7.41297 0.677368 7.41297 0.921031C7.41297 1.16469 7.51632 1.39771 7.69892 1.56575L12.3691 6.07841L1.69287 6.07841C1.43556 6.06334 1.18389 6.15554 1.00161 6.33168C0.819326 6.50782 0.723899 6.751 0.7395 6.99964C0.723899 7.24828 0.819325 7.49146 1.00161 7.6676C1.18389 7.84374 1.43556 7.93594 1.69287 7.92087Z" fill="white"/></svg></span></a><p class="cta-subtext">On Pipedrive's Website</p></div><div class="secondary-cta-container"></div></div></div></div></div></div></div><!-- /fadv:ignore-wpautop --><h2 class="faq-title" id="frequently-asked-questions-faqs-">
Frequently Asked Questions (FAQs)
</h2>
<div class="main-faqs">
<div class="faqs">
<div class="faq-question">
<div class="plus-minus">
<svg width="18" height="17" viewBox="0 0 18 17" fill="none" xmlns="http://www.w3.org/2000/svg"
class="plus">
<line x1="9.22461" y1="1.78491" x2="9.22461" y2="15.2933" stroke="black" stroke-width="2"
stroke-linecap="round" />
<line x1="16.5332" y1="8.83374" x2="1.46654" y2="8.83374" stroke="black" stroke-width="2"
stroke-linecap="round" />
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stroke-linecap="round" />
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<h3 class="question-text">What is CRM software?</h3>
</p></div>
<div class="faq-answer wysiwyg-content">
<p>CRM software lets business owners and their employees manage process pipelines on Kanban boards, track tasks and interact with clients and potential customers. Thanks to integrations and automations, CRM software can also help increase productivity and improve processes.</p>
</div></div>
<div class="faqs">
<div class="faq-question">
<div class="plus-minus">
<svg width="18" height="17" viewBox="0 0 18 17" fill="none" xmlns="http://www.w3.org/2000/svg"
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stroke-linecap="round" />
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stroke-linecap="round" />
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<h3 class="question-text">How much does a CRM cost?</h3>
</p></div>
<div class="faq-answer wysiwyg-content">
<p>CRM software ranges in price from free to use to upwards of $70 per user per month when billed monthly. The cost can change based on the features of the selected plan and how many team members need access to the software.</p>
</div></div>
<div class="faqs">
<div class="faq-question">
<div class="plus-minus">
<svg width="18" height="17" viewBox="0 0 18 17" fill="none" xmlns="http://www.w3.org/2000/svg"
class="plus">
<line x1="9.22461" y1="1.78491" x2="9.22461" y2="15.2933" stroke="black" stroke-width="2"
stroke-linecap="round" />
<line x1="16.5332" y1="8.83374" x2="1.46654" y2="8.83374" stroke="black" stroke-width="2"
stroke-linecap="round" />
</svg>
<svg width="18" height="2" viewBox="0 0 18 2" fill="none" xmlns="http://www.w3.org/2000/svg"
class="minus">
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stroke-linecap="round" />
</svg>
</div>
<h3 class="question-text">How can an SMB benefit from a CRM?</h3>
</p></div>
<div class="faq-answer wysiwyg-content">
<p>SMBs can massively benefit from a customer relationship management system as it can help streamline customer interactions, generate leads, work with existing business software to create automated workflows and improve email marketing and drip campaigns.</p>
</div></div>
</p></div>
</div>
</div>
<div class="article__editors-note article__editors-note-bottom">
Information provided on Forbes Advisor is for educational purposes only. Your financial situation is unique and the products and services we review may not be right for your circumstances. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Performance information may have changed since the time of publication. Past performance is not indicative of future results.<br/> <br/> Forbes Advisor adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our <a class="disclosure-link" title="Advertiser Disclosure" target="_blank" href="https://www.forbes.com/advisor/advertiser-disclosure/" data-ecom-links="{"clickText": "Partners", "clickCat": "Primary", "clickUrl": "https://www.forbes.com/advisor/advertiser-disclosure/", "clickType" : "internal"}">partners</a>.
</div>
<div class="authorbio" data-ecom-container='{"componentTitle":"","componentType":"Author Bio"}'>
<div class="authorbio__wrap primary">
<div class="authorbio__top">
<div class="authorbio__img-wrap">
<a href="https://www.forbes.com/advisor/author/brett-day/" title="Brett Day" target="_blank" data-ecom-link='{"clickText":"Image Link","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/brett-day\/","clickType":"internal"}'>
<img loading="lazy" src="https://thumbor.forbes.com/thumbor/fit-in/x/https://www.forbes.com/advisor/wp-content/uploads/2024/10/Brett-Day-88x88.jpeg" alt="Brett Day" width="50px" height="50px">
</a>
</div>
<div class="authorbio__content">
<a href="https://www.forbes.com/advisor/author/brett-day/" target="_blank" class="authorbio__name" data-ecom-link='{"clickText":"Brett Day","clickCat":"Primary","clickUrl":"https:\/\/www.forbes.com\/advisor\/author\/brett-day\/","clickType":"internal"}'>
Brett Day
</a>
<div class="authorbio__role">Staff Writer</div>
</div>
</div>
<div class="authorbio__bottom">
<p>With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain the features of project management software in an easy-to-understand manner.</p>
</div>
</div>
</div>
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};
})(util);
var preconnectHandler = (function (hintUtil, eventLib, domUtil) {
var preconnectedHostsList = {};
function injectSerpPreconnectHint(hostname) {
hintUtil.injectHostNameHint("preconnect", hostname);
addHostnameToPreconnectedList(hostname);
}
/**
* Inject Serp Pre-connect hint for hostname's not pre-connected
* Adds hostname to the list of pre-connected hostname's
* Removes hostname from the list of pre-connected hostname's after timeout
* @param event
*/
function preconnectEventHandler(event, element, preconnectEvent) {
var hostname = domUtil.getHostnameOfAnchorElement(element);
if (!isPreconnectedHostname(hostname)) {
injectSerpPreconnectHint(hostname);
eventLib.removeEvent(element, "mouseover", preconnectEvent);
eventLib.removeEvent(element, "touchstart", preconnectEvent);
setTimeout(function () {
removeHostnameFromPreconnectedList(hostname);
attachHoverListener(element);
}, 10000);
}
}
/**
* Add event to the element if the element's hostname is not pre-connected
* @param element
*/
function attachHoverListener(element) {
var hostname = domUtil.getHostnameOfAnchorElement(element);
var preconnectEvent = (function (element) {
return function (event) {
preconnectEventHandler(event, element, preconnectEvent);
};
})(element);
if (!isPreconnectedHostname(hostname)) {
eventLib.addEvent(element, "mouseover", preconnectEvent);
eventLib.addEvent(element, "touchstart", preconnectEvent);
}
}
/**
* Removes hostname from the list of pre-connected hostname's
* @param hostname
*/
function removeHostnameFromPreconnectedList(hostname) {
preconnectedHostsList[hostname] = 0;
}
/**
* Adds hostname to the list of pre-connected hostname's
* @param hostname
*/
function addHostnameToPreconnectedList(hostname) {
preconnectedHostsList[hostname] = 1;
}
/**
* Checks if the hostname is pre-connected or not
* @param hostname
* @returns {boolean}
*/
function isPreconnectedHostname(hostname) {
return preconnectedHostsList[hostname] === 1;
}
/**
* Attaches eventAction Event to the element passed
* @param eventAction
* @param element
*/
function initialisePreconnectSetup(eventAction, element) {
if (eventAction == "hover") {
attachHoverListener(element);
}
}
function isSupported() {
return hintUtil.isHintSupported("preconnect");
}
return {
initialisePreconnectSetup: initialisePreconnectSetup,
isSupported: isSupported
};
})(hintUtil, eventLib, domUtil);
var dnsPrefetchHandler = (function (hintUtil, domUtil) {
var dnsPrefetchedHostsList = {};
function initialiseDnsPrefetchSetup(element) {
var hostname = domUtil.getHostnameOfAnchorElement(element);
if (!isDnsPrefetchedHostname(hostname)) {
hintUtil.injectHostNameHint("dns-prefetch", hostname);
addHostnameToDnsPrefetchedList(hostname);
}
}
/**
* Adds hostname to the list of dns pre-fetched hostname's
* @param hostname
*/
function addHostnameToDnsPrefetchedList(hostname) {
dnsPrefetchedHostsList[hostname] = 1;
}
/**
* checks if hostname is dns pre-fetched or not
* @param hostname
* @returns {boolean}
*/
function isDnsPrefetchedHostname(hostname) {
return dnsPrefetchedHostsList[hostname] === 1;
}
function isSupported() {
return hintUtil.isHintSupported("dns-prefetch");
}
return {
initialiseDnsPrefetchSetup: initialiseDnsPrefetchSetup,
isSupported: isSupported
};
})(hintUtil, domUtil);
var init = function(anchorElement){
if (preconnectHandler.isSupported()) {
preconnectHandler.initialisePreconnectSetup("hover", anchorElement);
}
if (dnsPrefetchHandler.isSupported()) {
dnsPrefetchHandler.initialiseDnsPrefetchSetup(anchorElement);
}
}
return {
init : init
}
})();
</script><script>
var __cookieController = (function () {
function getSubDomain() {
var hostName = window.location.hostname;
if (!!hostName) {
var parts = hostName.split('.');
if (parts.length > 2) {
parts.shift();
}
hostName = parts.join('.');
}
return hostName;
}
function sanitizeCookieValue(value) {
return encodeURIComponent(value).replace(/[^a-zA-Z0-9%]/g, '');
}
/*
* Read a cookie value
* */
function get(name) {
var start = document.cookie.indexOf(name + "=");
var len = start + name.length + 1;
if ((!start) && (name !== document.cookie.substring(0, name.length))) {
return null;
}
if (start === -1) {
return null;
}
var end = document.cookie.indexOf(";", len);
if (end === -1) {
end = document.cookie.length;
}
var cookieVal = document.cookie.substring(len, end);
cookieVal = sanitizeCookieValue(cookieVal);
return cookieVal;
}
/*
* Create a cookie for forbes.com dommain
* */
function set(name, value, expireInDays) {
var today = new Date(), path = '/', domain = '.' + getSubDomain();
today.setTime(today.getTime());
if (expireInDays) {
expireInDays = expireInDays * 1000 * 60 * 60 * 24;
}
var expireDate = new Date(today.getTime() + (expireInDays));
document.cookie = name + "=" + escape(value) +
((expireInDays) ? ";expires=" + expireDate.toGMTString() : "") +
((domain) ? ";domain=" + domain : "") +
((path) ? ";path=" + path : "");
}
return {
get: get,
set: set,
}
})();
var __helper = (function () {
/*
* Get Host name from url
* */
function getHostname(url) {
if (!!url) {
var link = document.createElement('a');
link.href = url;
return link.hostname;
}
return null;
}
/*
* Get Query Parameter
* */
function getQueryParameterValue(field, url) {
var href = url ? url : window.location.href;
var reg = new RegExp('[?&]' + field + '=([^&#]*)', 'i');
var string = reg.exec(href);
return string ? string[1] : null;
}
/*
* Checks for empty values
* Example : '' | "" | null | undefined | false
* */
function empty(val) {
return val === '' || val === null || typeof val == 'undefined' || val === false;
}
/*
* Generate values between two numbers exclusive of the range
* */
function getRandomInt(min, max) {
min = Math.ceil(min);
max = Math.floor(max);
return Math.floor(Math.random() * (max - min)) + min;
}
return {
getHostname: getHostname,
getQueryParameterValue: getQueryParameterValue,
empty: empty,
getRandomInt: getRandomInt,
}
})();
var __linkTrackingController = (function (__cookie, __util, __prefetch) {
var E2E_COOKIE_ADVISOR_USER_ID = 'fadve2etid';
var E2E_COOKIE_ADVISOR_USER_VISIT_COUNT = 'fadve2etidvcnt';
var E2E_COOKIE_ADVISOR_UTM = 'fadve2esrc';
var E2E_COOKIE_ORIGINAL_TID_PARAM = 'fadve2etid_oname';
var E2E_COOKIE_ORIGINAL_TID_VALUE = 'fadve2etid_oval';
var E2E_HOST = 'related.forbes.com';
var BANKRATE_HOST = 'oc.brcclx.com';
var POLICYGENIUS_HOST = "policygenius.go2cloud.org";
var CM_PREFIX_ID = '_spid';
var E2E_REDIRECT_URL = 'https://related.forbes.com/trf?o=gqT2vtgaO1NVU2O4ubzbbRKuqAIAh5jbhu-tB-B2XR9mkqq2r1uP3UQ86qlwjDTZcKefs9W1ct4iXHB8cr3Q5iQgynTrcq_Pg_eLRCaLJaHBM8WuHhRH8aWVp2KOcc_rsjl4oQeRfrNe3Dt5Tkj0_4KayhC_KRgY-2CxyWvgC5I=&p=qIZUfGF2w6pxNO0krbxBf2o-8MJII1YwehXZNXIUxHHkbrJRS564JaRaPyj7AKpp&r=';
var LINKSYNERGY_HOST = "click.linksynergy.com";
var COOKIE_CLIENT_ID = window?.annotationKey + '_clientId';
/*
* Generate a hash code from a string
* */
String.prototype.hashCode = function () {
var hash = 0;
if (this.length === 0) return hash;
for (i = 0; i < this.length; i++) {
char = this.charCodeAt(i);
hash = ((hash << 5) - hash) + char;
hash = hash & hash;
}
if (hash < 0)
return "N" + (hash * -1);
else
return "P" + hash;
};
function getNanoId(length = 20) {
const a = "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ";
length = Math.min(length, a.length);
let result = "";
const randomValues = crypto.getRandomValues(new Uint8Array(length));
for (let i = 0; i < length; i++) {
result += a[randomValues[i] % a.length];
}
return result;
}
/*
* Get Utm params Mapping
* */
function getUtmSourceClickIdParamMapping() {
return {
"outbrain": ["ob_click_id", "clickid", "OutbrainClickId", "outbrainclickid"],
"taboola": ["tcid"],
"bing": ["msclkid"],
"kw": ["fbclid"],
"facebook": ["fbclid"]
};
}
function getValidClickIdParams() {
return ["gclid"];
}
/**
* Returns object with parameter and value
* Example : ob_click_id=jfkjkfjskafjkj
* returns : { param: ob_click_id , value:jfkjkfjskafjkj }
*/
function getOgUtmParamValuePair() {
var trackingParamsObj = {
param: '',
value: ''
};
var utmSource = __util.getQueryParameterValue('utm_source');
if (!!utmSource) {
utmSource = utmSource.toLowerCase();
var utmParamMappinArray = getUtmSourceClickIdParamMapping();
if (!!utmParamMappinArray[utmSource] && utmParamMappinArray[utmSource].length > 0) {
for (var idx_param = 0; idx_param < utmParamMappinArray[utmSource].length; idx_param++) {
var idFromUrl = __util.getQueryParameterValue(utmParamMappinArray[utmSource][idx_param]);
if (!!idFromUrl) {
trackingParamsObj.param = utmParamMappinArray[utmSource][idx_param];
trackingParamsObj.value = idFromUrl;
break;
}
}
}
}
/**
* If no valid param mapping found in url check for valid click id
*/
if( ! trackingParamsObj.value && ! trackingParamsObj.param ){
/**
* Check for valid click ID in the url If found return the id and value
*/
var clickIdParam = getValidClickIdParams();
for(var i = 0; i < clickIdParam.length; i++){
var clickIdFromUrl = __util.getQueryParameterValue(clickIdParam[i]);
if(!!clickIdFromUrl){
trackingParamsObj.param = clickIdParam[i];
trackingParamsObj.value = clickIdFromUrl;
break;
}
}
}
return trackingParamsObj;
}
function generateHashFromOgParam(paramsObj) {
if (!!paramsObj.value && typeof paramsObj.value === 'string') {
var hashInput = paramsObj.value + new Date().getTime() + __util.getRandomInt(1, 99);
return hashInput.hashCode();
}
return '';
}
/**
* This function return user id
* If found in cookie returns the cookie value
* If not found in cookie generated a user id
* If og params are invalid return empty string
*/
function getUserIdHashFromOgParam() {
var hash = '';
var paramsObj = getOgUtmParamValuePair();
if (!!paramsObj.param && !!paramsObj.value) {
var paramFromCookie = __cookie.get(E2E_COOKIE_ORIGINAL_TID_PARAM);
var paramValueFromCookie = __cookie.get(E2E_COOKIE_ORIGINAL_TID_VALUE);
//Get user id from cookie if found
if (
!!paramFromCookie &&
!!paramValueFromCookie &&
paramsObj.param === paramFromCookie &&
paramsObj.value === paramValueFromCookie
) {
var userIdFromCookie = __cookie.get(E2E_COOKIE_ADVISOR_USER_ID);
if (!!userIdFromCookie){
hash = userIdFromCookie;
}
}
//If user id is not present in cookie generate one
if (!hash) {
hash = generateHashFromOgParam(paramsObj);
}
}
window.dataLayer.push({
'cd': {
'OriginalTrackingParam': paramsObj.param,
'OriginalTrackingParamValue': paramsObj.value,
}
});
return hash;
}
/*
* Get Default User ID Hash
* returns hash : P74473637
* */
function getDefaultUserIdHash() {
var userid = 'NOTID' + new Date().getTime() + __util.getRandomInt(1, 99);
return userid.hashCode();
}
/**
* Tid From Utm Param
* */
function getUserIdHashForPartnership(){
var userid = '';
var partnershipMap = {
partnership:'P'
};
var utmMediumParam = __util.getQueryParameterValue('utm_medium');
//generate new user id
if(!!utmMediumParam && partnershipMap.hasOwnProperty(utmMediumParam)){
userid = getDefaultUserIdHash();
userid = userid + partnershipMap[utmMediumParam];
userid = userid.toUpperCase();
}
return userid;
}
/*
* Get Unique Hash
* returns numeric 9 digit value: 187654367
* */
function getUniqueId(suffix) {
return getNanoId(12);
suffix = suffix || '';
var rand = __util.getRandomInt(100000000, 999999999);
var timestamp = (suffix.toUpperCase() + Math.round((new Date()).getTime() / 1000));
return timestamp.concat(rand);
}
/**
* Add a query string to url
*/
function addQueryString(param) {
var url;
if (param.hasOwnProperty('url') && !__util.empty(param.url)) {
url = param.url;
}
if (param.hasOwnProperty('parameterName') && !__util.empty(param.parameterName) && param.hasOwnProperty('parameterValue') && !__util.empty(param.parameterValue)) {
if (url.indexOf(param.parameterName) !== -1 && param.hasOwnProperty('override') && param.override === true) {
var tidFromurl = __util.getQueryParameterValue(param.parameterName, url);
url = url.replace(param.parameterName + '=' + tidFromurl, param.parameterName + '=' + param.parameterValue);
} else {
//if parameter is not found
if (url.indexOf('?') !== -1) {
url = url + '&' + param.parameterName + '=' + param.parameterValue;
} else {
url = url + '?' + param.parameterName + '=' + param.parameterValue;
}
}
}
return url;
}
/**
* @param link
* @param attributes
*/
function setAttributesToLink(link, attributes) {
if (!!link && typeof attributes === 'object') {
for (var prop in attributes) {
if (attributes.hasOwnProperty(prop) && !!attributes[prop]) {
link.setAttribute(prop, attributes[prop]);
}
}
}
return link;
}
/**
* Appends tracking ID to provided url
* Checks for topics | bankrate url
* @param url
* @param hostName
* @param trackingId
*
* @return string
*/
function appendTrackingId(url, hostName, trackingId) {
var urlWithTrackingID;
if (E2E_HOST === hostName) {
var affiliateLink = __util.getQueryParameterValue('r', url);
if (!!affiliateLink) {
affiliateLink = decodeURIComponent(affiliateLink);
affiliateLink = addQueryString({
url: affiliateLink,
parameterName: 'tid',
parameterValue: trackingId,
override: true,
});
urlWithTrackingID = E2E_REDIRECT_URL + encodeURIComponent(affiliateLink) + CM_PREFIX_ID;
}else{
urlWithTrackingID = url;
}
} else if (BANKRATE_HOST === hostName) {
url = addQueryString({
url: url,
parameterName: 'tid',
parameterValue: trackingId,
override: true,
});
urlWithTrackingID = E2E_REDIRECT_URL + encodeURIComponent(url) + CM_PREFIX_ID;
} else if (LINKSYNERGY_HOST === hostName) {
urlWithTrackingID = addQueryString({
url: url,
parameterName: 'u1',
parameterValue: trackingId,
override: true,
});
}
else if (POLICYGENIUS_HOST === hostName) {
urlWithTrackingID = addQueryString({
url: url,
parameterName: 'aff_click_id',
parameterValue: '',
override: true,
});
}
else {
urlWithTrackingID = url;
}
return urlWithTrackingID;
}
/*
* Get User Id Hashcode
* */
function getUserIdHash() {
var userid = '';
var clientId = __cookie.get(COOKIE_CLIENT_ID);
if(clientId){
userid = clientId;
}else{
var prefix = (typeof ecomBase !== 'undefined' && ecomBase?.tidPrefix) ? ecomBase.tidPrefix : "FA";
userid = prefix + getNanoId(20);
__cookie.set(COOKIE_CLIENT_ID, userid, 365);
}
return userid;
//Get Tid From Url
var tidFromUrl = __util.getQueryParameterValue('tid');
if (!!tidFromUrl) {
userid = tidFromUrl;
}
//Get Tid for partnership
var tidForPartnership = getUserIdHashForPartnership();
if (!!tidForPartnership) {
userid = tidForPartnership;
}
//Generate hash from if og parameter is found in url
var userIdHashFromUrl = getUserIdHashFromOgParam();
if (__util.empty(userid) && !!userIdHashFromUrl) {
userid = userIdHashFromUrl;
}
//Read user id from cookie if found
if (__util.empty(userid)) {
userid = __cookie.get(E2E_COOKIE_ADVISOR_USER_ID);
}
//Generate a new user id
if (__util.empty(userid)) {
userid = getDefaultUserIdHash();
}
return userid;
}
//get user id hash
var USER_ID_HASH = getUserIdHash();
function getUtmSource(ogParamObj) {
var utmSource = '';
var clickIdUtmSourceMapping = {
"gclid": "google"
};
if(!!clickIdUtmSourceMapping[ogParamObj.param]){
utmSource = clickIdUtmSourceMapping[ogParamObj.param];
}else{
utmSource = __util.getQueryParameterValue('utm_source');
}
return utmSource;
}
/**
* Set Cookie Values
* fadve2etid = USERID | Generated from Client Side script
* fadve2etidvcnt = 1 | Increments on every page refresh
* fadve2esrc = utm_source
* fadve2etid_oname = gclid
* fadve2etid_oval = fjdalskff78gsf78asfsf7as6f7as
*/
function setCookie() {
//Get user id Hash
var userIDHash = USER_ID_HASH;
//Number of days to store cookies
var DAYS = {
TWENTY_YEARS: 365 * 20,
THIRTY: 30,
ZERO: 0
};
//Get userid from cookie
var userIdFromCookie = __cookie.get(E2E_COOKIE_ADVISOR_USER_ID);
/**
* Set Cookie Values
* If cookie is not present then create one
* If the value of userIDHash is different from the cookie value than update the value
*/
if (__util.empty(userIdFromCookie) || userIDHash !== userIdFromCookie) {
//create cookie for userid
__cookie.set(E2E_COOKIE_ADVISOR_USER_ID, userIDHash, DAYS.TWENTY_YEARS );
//set user visit count
__cookie.set(E2E_COOKIE_ADVISOR_USER_VISIT_COUNT, 1, DAYS.ZERO);
} else {
//get user visit count
var userVisitCount = __cookie.get(E2E_COOKIE_ADVISOR_USER_VISIT_COUNT);
userVisitCount = parseInt(userVisitCount);
userVisitCount = isNaN(userVisitCount) ? 1 : (userVisitCount + 1);
//set incremented visitor count
__cookie.set(E2E_COOKIE_ADVISOR_USER_VISIT_COUNT, userVisitCount, DAYS.ZERO)
}
}
/**
* Set Tracking Values (?tid=USERID_UNIQUEID) for all bankrate urls
* Set Link Attributes rel="nofollow" & target="_blank"
*/
function getTrackingIdHash() {
var hashes = {};
var uniqueIdHash = getUniqueId('c');
hashes.uid = uniqueIdHash;
hashes.tid = USER_ID_HASH + '_' + uniqueIdHash;
return hashes;
}
/**
* Set Tracking Values (?tid=USERID_UNIQUEID) for all bankrate urls
* Set Link Attributes rel="nofollow" & target="_blank"
*/
function setTrackingId(elSelector) {
var elementSelector = elSelector || 'body a';
var links = document.querySelectorAll(elementSelector);
if (links.length > 0) {
for (var x = 0; x < links.length; x++) {
var link = links[x];
var url = link.getAttribute('href');
//get hostname
var hostName = __util.getHostname(url);
if (!!url && !!hostName && (hostName === E2E_HOST || hostName === BANKRATE_HOST || hostName === POLICYGENIUS_HOST || hostName === LINKSYNERGY_HOST)) {
if( hostName !== POLICYGENIUS_HOST ) {
__prefetch.init(link);
}
//Generate Tracking ID
var idsObj = getTrackingIdHash();
//append tracking id
url = appendTrackingId(url, hostName, idsObj.tid);
//set tracking attributes
link = setAttributesToLink(link, {
"href": url,
"rel": "nofollow noopener",
"target": "_blank",
"data-uid": USER_ID_HASH,
"data-cid": idsObj.uid,
"data-tid": idsObj.tid,
});
}
}
}
}
return {
setCookie: setCookie,
setTrackingId: setTrackingId,
getUserIdHash: getUserIdHash,
USER_ID_HASH: USER_ID_HASH,
getUniqueId: getUniqueId,
getTrackingIdHash: getTrackingIdHash
}
})(__cookieController, __helper, __linkprefetch);
//set cookie values
__linkTrackingController.setCookie();
function detectIsIE(){
var ua = window.navigator.userAgent;
var msie = ua.indexOf("MSIE ");
// IE browser check
if (msie > 0 || !!navigator.userAgent.match(/Trident.*rv\:11\./)) {
return true;
}
return false;
}
document.addEventListener('DOMContentLoaded', function () {
//set user id
var event;
// The 'new Event' code is not supported in IE so update code for IE
if(detectIsIE()){
event = document.createEvent('Event');
event.initEvent('tidSet', true, true);
} else{
event = new Event('tidSet');
}
window.dispatchEvent(event);
window.__mpctc = (function(){
return {
'userid': function(){
return __linkTrackingController.getUserIdHash();
},
'tid': function(){
return (__linkTrackingController.getTrackingIdHash()).tid
}
}
})();
});
</script>
<script>
window.shortcodesOnPage = ["generic_product_widget"];
if(window.dataLayer){
window.dataLayer.push({
'shortcodesOnPage': window.shortcodesOnPage
});
}
window.shortcodesPartnersOnPage = [];
</script><script type="text/javascript">
var e2e = (function(){
var E2E_HOST = 'related.forbes.com';
var BANKRATE_HOST = 'oc.brcclx.com';
var analyticsParams = {
pageview_event: 'pageview',
bankrate_event: 'bankrate',
page_template: 'Best of Listing',
tid: __linkTrackingController.USER_ID_HASH,
session_pageview_count: '1',
original_tracking_param: '',
original_tracking_param_value: '',
referrer_host: '',
referrer_url: document.referrer,
author_name: 'Brett Day',
author_role: 'Staff Writer',
primary_category: 'Business',
secondary_category: 'Software',
published_date: 'November 13, 2023',
updated_date: 'Dec 22, 2025',
ra_feed_enabled: 0 };
/**
* Logs Event to Database
* @param args
*/
function log(args){
var analyticsData = args || {};
var wp_action = {
'token': '9771e44f2b',
'action': 'e2e_logging',
};
var data = Object.assign({},wp_action,analyticsData);
if( Object.keys(analyticsData).length !== 0 ){
fetch('https://www.forbes.com/advisor/wp-admin/admin-ajax.php', {
method: "POST",
body: new URLSearchParams(data).toString(),
headers: {
"Content-type": "application/x-www-form-urlencoded; charset=UTF-8"
}
})
}
}
/**
* Sets GTAG User ID
*/
function setGtagUserId(){
gtag('set', {'user_id': __linkTrackingController.USER_ID_HASH});
}
/**
* Logs Page View Event to database
* @param a
*/
function logPageView(a){
var args = a || {};
var event = ( args.hasOwnProperty('event') && !!args.event ) ? args.event : analyticsParams.pageview_event;
log({
event: event,
template: analyticsParams.page_template,
tid: analyticsParams.tid,
og_tracking_parameter: analyticsParams.original_tracking_param,
og_tracking_parameter_value: analyticsParams.original_tracking_param_value,
});
}
/**
* Check for a valid html element
* @param element
*/
function isElement(element) {
return element instanceof Element || element instanceof HTMLDocument;
}
/**
* Sends Page View Event to analytics
* @param params
*/
function sendPageviewEvent(params){
window.dataLayer.push({
'cd': {
'ReferrerHost': analyticsParams.referrer_host,
'ReferrerUrl': analyticsParams.referrer_url
}
});
}
/**
* Sends Multiple (Total 2) Page View Events to analytics in 10 seconds interval
*/
function sendPageviewEventMultiple(){
var statusCount = 1;
var totalExecCount = 2;
var initialTime = 10;
var increment = 10;
var eventName = analyticsParams.pageview_event;
var recursiveAnalyticscall = setInterval(function(){
var newEventName = eventName + '-' + initialTime;
sendPageviewEvent({event:newEventName});
if( statusCount === totalExecCount ){
clearInterval(recursiveAnalyticscall);
}
initialTime += increment;
statusCount++;
},10000);
}
function e2eSendPageView(){
sendPageviewEvent();
// sendPageviewEventMultiple();
}
/**
* Gets host name from a url string
* @param url
* @returns {string}
*/
function getHostName(url) {
if (!!url) {
var link = document.createElement('a');
link.href = url;
return link.hostname;
}
return url;
}
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*/
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cc_name: analyticsParams.cc_name,
info: analyticsParams.cta_info,
placement: analyticsParams.cta_placement,
template: analyticsParams.page_template,
tid: analyticsParams.tracking_id,
og_tracking_parameter: analyticsParams.original_tracking_param,
og_tracking_parameter_value: analyticsParams.original_tracking_param_value,
product_id : analyticsParams.product_id,
product_position : analyticsParams.product_position
});
}
/**
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*/
function sendBankrateEvent(){
window.dataLayer.push({
'cd': {
'BankrateClickCardName': analyticsParams.cc_name,
'BankrateClickCTA': analyticsParams.cta_info,
'ProductType': analyticsParams.product_type,
'ProductId': analyticsParams.product_id,
'BankrateClickPosition': analyticsParams.product_position,
'CardCategoryTabName': analyticsParams.card_category_tab_name,
}
});
}
function sendBankrateClickEvent(targetEl) {
if(isElement(targetEl) && targetEl.tagName.toLowerCase() === 'a'){
var href = targetEl.getAttribute('href');
var host_name = getHostName(href);
if (!!host_name && ( host_name === E2E_HOST || host_name === BANKRATE_HOST ) ) {
var card_name = targetEl.getAttribute('data-cc-name');
var card_info = targetEl.getAttribute('data-cta-info');
var card_placement = targetEl.getAttribute('data-cta-placement');
var product_type = targetEl.getAttribute('data-product');
var product_id = targetEl.getAttribute('data-product-id');
var tracking_id = targetEl.getAttribute('data-tid');
var product_position = targetEl.getAttribute('data-position');
var card_category_tab_name = targetEl.getAttribute('data-tab-name');
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analyticsParams.product_id = !!product_id ? product_id : '';
analyticsParams.tracking_id = tracking_id;
analyticsParams.product_position = product_position;
analyticsParams.card_category_tab_name = !!card_category_tab_name ? card_category_tab_name : '';
logBankrateEvent();
sendBankrateEvent();
analyticsParams.tracking_id = '';
}
}
}
/**
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*/
function handleBankrateCtaClick(e){
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var el;
if( targetEl.tagName.toLowerCase() === 'a' ){
el = targetEl;
}else{
if( Element.prototype.closest ){
el = targetEl.closest('a');
}
}
sendBankrateClickEvent(el);
}
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var trackingElement = document.querySelectorAll('.inarticle-link-tracking');
for(var i = 0; i < trackingElement.length ;i++){
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}
}
function initPolyfilForClosest(){
if (!Element.prototype.matches) {
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Element.prototype.webkitMatchesSelector;
}
if (!Element.prototype.closest) {
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var el = this;
do {
if (el.matches(s)) return el;
el = el.parentElement || el.parentNode;
} while (el !== null && el.nodeType === 1);
return null;
};
}
}
function init(){
initPolyfilForClosest();
addEvents();
// setGtagUserId();
e2eSendPageView();
}
return {
init : init
}
})();
e2e.init();
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