Pipedrive: Dedicated Account Manager

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Personalized support with a dedicated account manager.

Reasoning

Both trusted sources indicate that Pipedrive provides a dedicated account manager. Trustpilot reviews (high confidence) collectively signal this feature, and PCMag also lists it as true. With concordant evidence from multiple credible sources, the attribute is resolved as true.

Completed At

1/8/2026, 9:28:42 AM

Claim	Suggested Value	Confidence
Pipedrive: provides an account manager to assist during sign-up https://www.trustpilot.com/review/pipedrive.com	true	90.0%
Pipedrive CRM: assigns a dedicated customer success manager when you pay for multiple seats https://www.pcmag.com/reviews/pipedrive-crm	true (requires paying for multiple seats)	90.0%
Dedicated Success Manager: helps you create a personalized plan for your business https://www.pcmag.com/reviews/pipedrive-crm	true	90.0%
Pipedrive: provides a dedicated Customer Success representative named Andrea Barahona who helped us https://www.trustpilot.com/review/pipedrive.com	true	95.0%
Pipedrive: provided admin training with Bo P, an account manager https://www.trustpilot.com/review/pipedrive.com	true	90.0%
Pipedrive: offers excellent dedicated support from the start of the trial https://www.trustpilot.com/review/pipedrive.com	true (from start of trial)	80.0%