Zoho CRM: Free Tier Available

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Free tier available to get started with Zoho CRM.

Reasoning

Three source domains are involved: Capterra (true, high confidence), EmailToolTester (true, high confidence), and PCMag (false, lower confidence). Since two high-confidence sources indicate a free tier and only one lower-confidence source denies it, the evidence supports a true value for free_tier.

Completed At

1/8/2026, 9:32:16 AM

Claim	Suggested Value	Confidence
Zoho CRM: can grow from a free tier to advanced plans https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	90.0%
Zoho CRM: offers a free tier https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	90.0%
Zoho CRM: provides many free features https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	60.0%
Zoho CRM: offers a free plan https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	90.0%
Zoho CRM's Canvas Builder: is not free https://www.pcmag.com/reviews/zoho-crm	false	60.0%
Zoho CRM: can be configured at the free level https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	95.0%
Zoho CRM free plan: is limited to 1 form https://www.emailtooltester.com/en/crm/zoho-review/	true (limited to 1 form)	90.0%
Zoho CRM: offers a free plan for up to three users https://www.emailtooltester.com/en/crm/zoho-review/	true	90.0%
Zoho CRM: offers freemium plan that allows up to 3 users https://www.emailtooltester.com/en/crm/zoho-review/	true	90.0%
Zoho CRM: the free plan is limited to 50 email notifications per user license https://www.emailtooltester.com/en/crm/zoho-review/	true	90.0%
Zoho CRM: offers a free plan for up to 3 users https://www.emailtooltester.com/en/crm/zoho-review/	true	90.0%
Zoho CRM: offers a free plan for up to 3 users https://www.emailtooltester.com/en/crm/zoho-review/	true	95.0%
Zoho CRM: has a limit of 10 email templates on the free plan https://www.emailtooltester.com/en/crm/zoho-review/	true (free plan with limit: 10 email templates)	90.0%
Zoho CRM: offers a free plan https://www.emailtooltester.com/en/crm/zoho-review/	true	95.0%