Bigin: UI Ease of Use

Arbitration Result

Status
completed
Resolved Value
easy
Positive Spin
Effortless to learn with an intuitive, easy-to-use UI.
Reasoning
Five domains were considered (Trustpilot, PCMag, Software Advice, Research.com, OnePageCRM). Each domain was treated as a single perspective. Mapping their qualitative ease labels to a 5-point scale (Very Easy=5, Easy=4, Intuitive=4–5, Difficult=2) and averaging: Trustpilot (Very Easy ~5), PCMag (Intuitive ~5), Software Advice (Difficult ~2), Research.com (Easy ~4), OnePageCRM (Easy ~4) yields an overall mean of 4.0, corresponding to 'Easy'. Although one domain notes difficulty, the majority indicate ease of use, giving an overall Easy rating.
Completed At
1/8/2026, 12:03:48 PM
ClaimSuggested ValueConfidence
Bigin by Zoho CRM: has an intuitive interfaceintuitive80.0%
Bigin by Zoho CRM: is user-friendlyeasy80.0%
Zoho Bigin: is simpleeasy60.0%
Bigin by Zoho CRM: is simple to set up even for users without extensive technical knowledgeeasy80.0%
Bigin by Zoho CRM: is easy to set upeasy70.0%
Bigin by Zoho CRM: is easy for small businesses to adopthigh70.0%
Bigin by Zoho CRM: is user-friendlyVery Easy90.0%
Bigin by Zoho CRM: is approachablehigh60.0%
Bigin by Zoho CRM: has an intuitive interfaceHigh80.0%
Bigin by Zoho CRM: is a little tricky at first to figure out how to quickly search for what you need, such as a specific contactdifficult80.0%
Bigin by Zoho CRM: is the easiest to useeasiest to use90.0%
Bigin by Zoho CRM: is a user-friendly CRMeasy80.0%
Bigin by Zoho CRM: is easy to navigateEasy90.0%
Bigin by Zoho CRM: avoids unnecessary complexityeasy85.0%
Bigin by Zoho CRM: has an intuitive interfacehigh60.0%
Bigin by Zoho CRM: offers an intuitive interfaceVery Easy80.0%
Bigin by Zoho CRM: is less complex and less costly than larger CRMseasy80.0%
Bigin by Zoho CRM: is easy for new team members to pick upeasy80.0%
Bigin by Zoho CRM: has a clean, light designhigh60.0%
Bigin by Zoho CRM: is intuitive for users of all experience levelsintuitive for users of all experience levels90.0%
Bigin by Zoho CRM: is simple to useeasy80.0%
Bigin by Zoho CRM: has an easy-to-use interfaceeasy90.0%
Bigin by Zoho CRM: is intuitive for first-time usershigh85.0%
Bigin by Zoho CRM: has a clean interfaceeasy60.0%
Bigin by Zoho CRM: is a simple tooleasy60.0%
Bigin by Zoho CRM: has a fast interfacehigh60.0%
Bigin by Zoho CRM: offers easy navigationeasy80.0%
Bigin by Zoho CRM: has an easy-to-understand interfacehigh90.0%
Bigin by Zoho CRM: is distinguished by its powerful simplicityhigh60.0%
Bigin by Zoho CRM: has a clean interfacehigh80.0%
Bigin by Zoho CRM: has a clean designEasy70.0%
Bigin by Zoho CRM: is simpleEasy50.0%
Bigin by Zoho CRM: is easier to use for hands-on entrepreneurseasy70.0%
Bigin by Zoho CRM: is easy for the team to use dailyeasy65.0%
Bigin CRM: is easy to set upeasy90.0%
Bigin by Zoho CRM: is designed for small businesses seeking structure without being overwhelmed by unused featureshigh60.0%
Bigin by Zoho CRM: provides the ease of a spreadsheetEasy80.0%
Bigin by Zoho CRM: is a very easy-to-use CRMvery easy90.0%
Bigin by Zoho CRM: has an ease-of-use rating of 4.74.790.0%
Bigin by Zoho CRM: offers spreadsheet-like easeeasy60.0%
OnePageCRM: offers the same level of simplicity as Bigin CRM.same as Bigin70.0%
Bigin by Zoho CRM: offers an intuitive interfaceEasy75.0%
Bigin CRM: has a green interface reminiscent of Google Sheetsfamiliar UI (Google Sheets-like) with green theme65.0%
Bigin by Zoho CRM: is a lightweight solutionlightweight / simple to use50.0%
Bigin CRM: uses a familiar spreadsheet-style layoutfamiliar spreadsheet-style layout80.0%
Bigin CRM: has a clean designhigh80.0%
Bigin by Zoho CRM: is not overwhelmingly complexeasy75.0%
Bigin CRM: has a user-friendly layoutEasy80.0%
Bigin CRM: top reviews on G2 praise its simplicityeasy80.0%
Bigin CRM: has very few tabsVery Easy60.0%
Bigin CRM: top reviews on G2 praise its intuitive designhigh80.0%
Bigin CRM: provides smooth and easy navigationeasy65.0%
Bigin CRM: mimics Google Sheetssheet-like UI mimicking Google Sheets60.0%
Bigin CRM: provides a minimal, non-distracting interfaceVery Easy80.0%
Bigin CRM: allows creating sales activities in a few clickseasy (few clicks)60.0%
Bigin CRM: the interface feels familiarfamiliar interface75.0%
Bigin CRM: is simplesimple80.0%
Bigin CRM: offers drag-and-drop functionalitydrag-and-drop80.0%
Bigin CRM: offers one-click functionalityeasy (one-click functionality)60.0%
Bigin CRM: is suitable for users who require an intuitive and familiar CRM interfacehigh60.0%