has 0 two-star ratings
has 16 three-star ratings
has 168 four-star ratings
has 2 one-star ratings
has 519 five-star ratings
has a customer support rating of 4.5
has a functionality rating of 4.5
has a value-for-money rating of 4.7
has an ease-of-use rating of 4.7
has an overall rating of 4.7
has cons on Software Advice
has limited advanced features compared to full-scale CRMs such as Zoho CRM or Salesforce
has pros and cons available on Software Advice
has pros and cons in Software Advice reviews
has pros on Software Advice
has reminders that keep our team consistent
has reviews available on Software Advice
has reviews hosted by Software Advice
has reviews on Software Advice
has reviews on Software Advice that include a Pros and Cons section
has tasks that keep our team consistent
helps the CRM stay updated
is a Zoho product
is a lightweight solution
is a little tricky at first to figure out how to quickly search for what you need, such as a specific contact
is a product mentioned in Software Advice content
is a product offered by Zoho
is associated with the Zoho CRM brand
is associated with the Zoho brand
is challenging to dive deeper into campaign performance
is challenging to generate highly customized reports
is fast
is reviewed on Software Advice in 2026
is simple
mobile app is reliable at events
offers a clean pipeline view
offers a demo
offers a fast pipeline view
offers effortless lead capture from email
offers effortless lead capture from web forms
offers practical integrations with calendar
offers practical integrations with email
offers practical integrations with other everyday tools
offers useful automations
provides a pipeline view that facilitates cleaner hand-offs by ensuring every email and note is on the record
provides basic analytics
provides instant visibility into who is waiting on what in the pipeline view
charges software providers for sponsored profiles
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has carefully verified over 2 million reviews
helps users receive software recommendations that match their needs
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Bigin by Zoho CRM has 519 five-star ratings.
Bigin by Zoho CRM has 168 four-star ratings.
Bigin by Zoho CRM has 16 three-star ratings.
Bigin by Zoho CRM has 0 two-star ratings.
Bigin by Zoho CRM has 2 one-star ratings.
Bigin by Zoho CRM has an ease-of-use rating of 4.7.
Bigin by Zoho CRM has a customer support rating of 4.5.
Bigin by Zoho CRM has a value for money rating of 4.7.
Bigin by Zoho CRM has a functionality rating of 4.5.
Bigin by Zoho CRM offers a fast, clean pipeline view.
Bigin by Zoho CRM provides effortless lead capture from email and web forms.
Bigin by Zoho CRM's Gmail add-on saves time.
Bigin by Zoho CRM's tasks and reminders keep our team consistent.
Bigin by Zoho CRM's mobile app is reliable at events.
Bigin by Zoho CRM's pipeline view gives instant visibility on who is waiting on what.
Bigin by Zoho CRM's pipeline view makes hand-offs cleaner because every email and note is on the record.
Bigin by Zoho CRM helps our team keep the CRM updated because it is simple and fast.
Bigin by Zoho CRM is a lightweight solution.
Bigin by Zoho CRM offers useful automations.
Bigin by Zoho CRM offers practical integrations with email, calendar, and other everyday tools.
Bigin by Zoho CRM has limited advanced features compared to full-scale CRMs like Zoho CRM or Salesforce.
Bigin by Zoho CRM is a little tricky at first to figure out how to quickly search for what you need, such as a specific contact.
Bigin by Zoho CRM provides basic analytics, but it is challenging to dive deeper into campaign performance or generate highly customized reports.
Bigin by Zoho CRM has reviews on Software Advice.
Bigin by Zoho CRM has pros and cons on Software Advice.
Software Advice has carefully verified over 2 million reviews.
Software Advice brings you authentic software experiences from real users.
Software Advice uses human moderators to verify that reviewers are real people.
Software Advice uses human moderators to verify that reviews are authentic.
Software Advice uses leading tech to analyze text quality.
Software Advice uses technology to detect plagiarism and generative AI.
Bigin by Zoho CRM has an overall rating of 4.7.
Software Advice hosts reviews of Bigin by Zoho CRM.
Bigin by Zoho CRM Reviews, Pros and Cons are available on Software Advice.
Bigin by Zoho CRM has reviews on Software Advice.
Bigin by Zoho CRM reviews are available on Software Advice.
Software Advice uses a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust.
Software Advice uses verified reviews as part of its research.
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Software Advice uses objective methodologies in its ranking processes.
Software Advice may earn a referral fee when you visit a provider through its links or talk to a Software Advice advisor.
The referral fee has no influence on Software Advice's research or methodology.
Bigin by Zoho CRM is a product by Zoho.
Software Advice publishes reviews of Bigin by Zoho CRM.
Bigin by Zoho CRM Reviews on Software Advice include pros and cons.
Bigin by Zoho CRM is reviewed on Software Advice in 2026.
Bigin by Zoho CRM offers a demo.
Software Advice lists all providers across its website so that users can make informed purchase decisions.
Software Advice offers free advisor consultations to help users receive software recommendations that match their needs.
Software Advice charges software providers for sponsored profiles to reach users interested in their products.
Bigin by Zoho CRM is a product mentioned in Software Advice content.
Zoho is the brand associated with the product Bigin by Zoho CRM.
Bigin by Zoho CRM is a product that has reviews on Software Advice.
Software Advice hosts reviews for Bigin by Zoho CRM.
Bigin by Zoho CRM Reviews on Software Advice include a Pros and Cons section.
Software Advice shows 705 results for Bigin by Zoho CRM Reviews.
Software Advice has an 'All Bigin by Zoho CRM Reviews' page.
Software Advice, Inc. is the copyright holder shown on the Bigin by Zoho CRM Reviews page.
Bigin by Zoho CRM is a product offered by Zoho.
Bigin by Zoho CRM is a product associated with the Zoho CRM brand.
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<!DOCTYPE html><html lang="en" class="__className_8e61ea"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="stylesheet" href="/_next/static/css/192147513843d6a6.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/0567ab1e304132e7.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/6e1334659db6f817.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/chunks/webpack-2ce429c8e05ed13c.js"/><script src="/_next/static/chunks/1dd3208c-d68ad0296f45d21f.js" async=""></script><script src="/_next/static/chunks/1528-a2b02057dd211a0c.js" async=""></script><script src="/_next/static/chunks/main-app-bbb2f0c0ff3d8032.js" async=""></script><script src="/_next/static/chunks/7376-3d596e1ecbeb4a3e.js" async=""></script><script src="/_next/static/chunks/8270-3a1466d2223d07c7.js" async=""></script><script src="/_next/static/chunks/2147-e4878a01547610b9.js" async=""></script><script src="/_next/static/chunks/5102-d247c21f035d03ba.js" async=""></script><script src="/_next/static/chunks/7439-364a92167261bcbe.js" async=""></script><script src="/_next/static/chunks/3808-f5733d640a626cc0.js" async=""></script><script src="/_next/static/chunks/8041-bf8498ad121ff28d.js" async=""></script><script src="/_next/static/chunks/1980-3ba4cb23d8305585.js" async=""></script><script src="/_next/static/chunks/5414-9028796cf21ad208.js" async=""></script><script src="/_next/static/chunks/712-fab318c504ad6b2d.js" async=""></script><script src="/_next/static/chunks/app/(coreSite)/%5BcountryCode%5D/product/%5BseoId-slug%5D/reviews/page-98233cb026d3227e.js" async=""></script><script src="/_next/static/chunks/app/(coreSite)/%5BcountryCode%5D/layout-a396c09866836d7f.js" async=""></script><script src="/_next/static/chunks/2132-146959bb6290d350.js" async=""></script><script src="/_next/static/chunks/app/error-c6840f2ead04ba60.js" async=""></script><script src="/_next/static/chunks/9121-d9c3a88b9f2329b7.js" async=""></script><script src="/_next/static/chunks/app/layout-fe55cc5a5a0c9736.js" async=""></script><link rel="preload" href="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" as="script"/><link rel="preload" href="https://lead-acquisition-service.softwareadvice.com/las-form-min.js" as="script"/><link rel="preload" href="https://www.googletagmanager.com/gtm.js?id=GTM-M86J6KQ" as="script"/><link rel="preload" href="https://www.googletagmanager.com/gtag/js?id=UA-487583-2" as="script"/><link rel="preload" href="https://seoab.io" as="script"/><link rel="preload" href="//widget.trustpilot.com/bootstrap/v5/tp.widget.bootstrap.min.js" as="script"/><link rel="icon" type="image/png" sizes="16x16" href="https://software-advice.imgix.net/favicons/favicon-16x16.png"/><link rel="icon" type="image/png" sizes="32x32" href="https://software-advice.imgix.net/favicons/favicon-32x32.png"/><link rel="icon" type="image/png" sizes="192x192" href="https://software-advice.imgix.net/favicons/android-chrome-192x192.png"/><link rel="apple-touch-icon" sizes="60x60" href="https://software-advice.imgix.net/favicons/apple-touch-icon-60x60.png"/><link rel="apple-touch-icon" sizes="76x76" href="https://software-advice.imgix.net/favicons/apple-touch-icon-76x76.png"/><link rel="apple-touch-icon" sizes="120x120" href="https://software-advice.imgix.net/favicons/apple-touch-icon-120x120.png"/><link rel="apple-touch-icon" sizes="152x152" href="https://software-advice.imgix.net/favicons/apple-touch-icon-152x152.png"/><link rel="apple-touch-icon" sizes="180x180" href="https://software-advice.imgix.net/favicons/apple-touch-icon-180x180.png"/><title>Bigin by Zoho CRM Reviews, Pros and Cons - 2026 Software Advice</title><meta name="description" content="Reviews of Bigin by Zoho CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bigin by Zoho CRM is a good fit for you!"/><meta name="robots" content="index, follow"/><meta name="seo-ab-test" content=" "/><link rel="canonical" href="https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/"/><script src="/_next/static/chunks/polyfills-42372ed130431b0a.js" noModule=""></script><script data-source="cloudflare">window.xRequestId = "019b9903-fa48-7a94-b5c3-080895be0b01";</script></head><body class="flex w-screen flex-col bg-grey-5"><div><div><script data-testid="SoftwareApplicationSD" id="json-ld" type="application/ld+json">{"@context":"https://schema.org","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","name":"Bigin by Zoho CRM","operatingSystem":"Windows 7, Windows Vista, Windows XP, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, ","description":"Reviews of Bigin by Zoho CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bigin by Zoho CRM is a good fit for you!","aggregateRating":{"@type":"AggregateRating","bestRating":"5","ratingValue":"4.7","reviewCount":705},"review":[{"@type":"Review","author":{"@type":"Person","name":"AK"},"datePublished":"December 2025","dateModified":"","reviewBody":"Overall experience has been great! It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Anonymous"},"datePublished":"November 2025","dateModified":"","reviewBody":"Sales reps spend less time on administration and more time focusing on leads. You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time.","reviewRating":{"@type":"Rating","ratingValue":4}},{"@type":"Review","author":{"@type":"Person","name":"Dee"},"datePublished":"February 2025","dateModified":"","reviewBody":"It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth.","reviewRating":{"@type":"Rating","ratingValue":3}},{"@type":"Review","author":{"@type":"Person","name":"Wong"},"datePublished":"October 2025","dateModified":"","reviewBody":"Bigin by Zoho CRM tends to be a good fit when:\n\n- You are a small team (2-10 people) or startup.\n\n- You need basic CRM functionality (lead/contact/deal management, reminders, simple automations).\n\n- You want something you can setup quickly, and with minimal overhead (not a heavy IT project).\n\n- Price sensitivity is important.\n\n- You mostly work within simpler, linear sales pipelines rather than very complex, conditional processes.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Anonymous"},"datePublished":"November 2025","dateModified":"","reviewBody":"This has been a very postive experience with no complications in rolling out this new platform. It has provided good visibility of the sales function and allowed us to scale accordingly.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Anonymous"},"datePublished":"November 2025","dateModified":"","reviewBody":"I have been using Bigin, Zoho's CRM for small businesses, and the experience has been very positive. The interface is simple and intuitive, which makes it easy to track customers and opportunities. Even though it is a lightweight solution, it offers useful automations and practical integrations with email, calendar, and other everyday tools. In addition, it is extremely cost-effective for those who are structuring their business processes. It is a great option for those looking for a functional, uncomplicated CRM focused on efficiency.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Anonymous"},"datePublished":"November 2025","dateModified":"","reviewBody":"Overall experience is an A+ for the free version. I haven't found another free version that offers a sales pipeline.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Stephen"},"datePublished":"November 2025","dateModified":"","reviewBody":"Overall, it is a great product—ideal for small businesses or startups that do not have a large sales team, but still need more automation to manage sales processes with limited resources.","reviewRating":{"@type":"Rating","ratingValue":4}},{"@type":"Review","author":{"@type":"Person","name":"Sai Pradiktha"},"datePublished":"November 2025","dateModified":"","reviewBody":"a small or mid-sized team (sales/marketing oriented),\nlooking for a lightweight CRM rather than a heavy, enterprise system,","reviewRating":{"@type":"Rating","ratingValue":4}},{"@type":"Review","author":{"@type":"Person","name":"Harry"},"datePublished":"November 2025","dateModified":"","reviewBody":"","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Debbie"},"datePublished":"January 2025","dateModified":"","reviewBody":"I love the simplicity of it all. I'm the type of person I like to figure things out without having to watch a tutorial. That let's me know if something is user friendly and this definitely is!! Give it a try...you just might like it. It's perfect for small business, new realtors that want the use of a CRM that is not bulky or complicated. Then you pair it up with Zoho Campaigns, you have yourself a sweet package!! As your business grows, you move on to Zoho CRM, if necessary.","reviewRating":{"@type":"Rating","ratingValue":4}},{"@type":"Review","author":{"@type":"Person","name":"Vishal"},"datePublished":"December 2024","dateModified":"","reviewBody":"I have been using Bigin for multiple clients of mine. This is one of the best and the most reasonably priced CRMs to start your business with.","reviewRating":{"@type":"Rating","ratingValue":4}},{"@type":"Review","author":{"@type":"Person","name":"Mansi"},"datePublished":"June 2024","dateModified":"","reviewBody":"Firstly, the user interface is incredibly intuitive. I was able to get started with minimal setup time and training. The pipeline management features are fantastic, allowing me to easily track the progress of my deals and stay organized. The customization options are also impressive, enabling me to tailor the CRM to fit my specific business needs perfectly.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Aziz"},"datePublished":"June 2025","dateModified":"","reviewBody":"Zoho Bigin has helped to improve customer relationship management, track communications, and gain better insights into our sales performance—all at a very cost-effective price point.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Piotr"},"datePublished":"June 2025","dateModified":"","reviewBody":"I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads. From day one, the setup was incredibly easy — no long onboarding process or steep learning curve. The visual sales pipeline was the highlight for me. It gave my team a clear picture of where every deal stood, and dragging deals from one stage to another felt really natural.\n\nI also appreciated how clean and focused the interface was. Unlike other CRMs I've tried, Bigin doesn't overwhelm you with features you don’t need. It helped us stay organized without adding complexity to our workflow.\n\nThat said, as our needs evolved, we did run into some limitations. The reporting tools are a bit too basic — you can’t slice and dice your data the way you might want to. Also, automation is minimal, so we couldn’t build out more advanced follow-up processes or email sequences. Integrations outside of the Zoho ecosystem were hit-or-miss.\n\nStill, for the price, Bigin delivered a lot of value. It’s ideal for small teams who want structure without the bloat. I’d recommend it for startups or service-based businesses that just want a simple, visual way to track their sales without getting buried in features they won’t use.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Vishwajit"},"datePublished":"September 2025","dateModified":"","reviewBody":"Our overall experience has been overwhelmingly positive, as Bigin has provided a straightforward and effective way to streamline our sales process and improve customer communication.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"June"},"datePublished":"April 2025","dateModified":"","reviewBody":"Review for Bigin CRM by Zoho\n\nBigin CRM is a fantastic solution for small businesses and startups looking for a simple yet effective CRM system. What really stands out is its user-friendly interface – it’s clean, intuitive, and doesn’t overwhelm new users with unnecessary complexity. Setting up pipelines, tracking deals, and managing contacts is incredibly easy and streamlined.\n\nOne of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go. The automation and integration capabilities (especially with other Zoho apps) are also quite powerful, considering the affordable pricing.\n\nThat said, while it works wonderfully for small teams, it might feel limited for businesses that require more advanced customization, analytics, or enterprise-grade features.\n\nOverall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines.","reviewRating":{"@type":"Rating","ratingValue":4}},{"@type":"Review","author":{"@type":"Person","name":"Naveen"},"datePublished":"October 2024","dateModified":"","reviewBody":"My overall experience with Bigin by Zoho CRM has been highly positive. It offers a smooth, intuitive experience from the start, with an easy setup process that allowed my team to dive in quickly without much training. The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups. Bigin has streamlined our workflow and improved team communication, which has been a major boost for our efficiency.\n\nThough it’s perfect for small to mid-sized teams, I do feel that as we grow, some additional features—like advanced reporting and the ability to upload documents—would make it even more beneficial. Despite this, Bigin has provided us with great value for the investment and has had a positive impact on how we handle our sales operations.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Sergio"},"datePublished":"June 2025","dateModified":"","reviewBody":"My overall experience with Bigin by Zoho has been very positive, especially for small sales teams that need a straightforward pipeline-centric CRM without the complexity or cost of a full-scale system. In practice, Bigin’s clean Kanban-style interface makes it easy to visualize where each deal stands at any given moment. Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running within a day.","reviewRating":{"@type":"Rating","ratingValue":4}},{"@type":"Review","author":{"@type":"Person","name":"Michael"},"datePublished":"February 2025","dateModified":"","reviewBody":"Great company, very helpful. Can use all the features including the mobile version","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Antonio"},"datePublished":"April 2025","dateModified":"","reviewBody":"I have used plenty of CRM's, Bigin is one that I have fallen in love with, It's very easy to customize it.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Wendell"},"datePublished":"August 2024","dateModified":"","reviewBody":"At Dellnurse, we are working on some operational upgrades that we are very excited about! We are especially proud of team dedication and commitment in getting this new phase off the ground in time and on budget. Just as our clients projects are our passion, so too are our own company's internal projects.\n\nWe are especially excited working with Futureline Global as our preferred managed services provider. From innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed.\n\nWith the moves being made, the excitement is buzzing. We are even more excited in serving you because at Dellnurse Services Limited, your projects are our passion!","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Karthikeyan"},"datePublished":"July 2025","dateModified":"","reviewBody":"We have completely eliminated the Excel based Data Management. It's ready and handy options to setup without much of implementation needed.","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Venkateshwaran"},"datePublished":"June 2025","dateModified":"","reviewBody":"It has been good - I have liked the platforms ease of use and versatility as well as the support of the after sales & support team","reviewRating":{"@type":"Rating","ratingValue":4}},{"@type":"Review","author":{"@type":"Person","name":"Tre"},"datePublished":"May 2025","dateModified":"","reviewBody":"The support is helpful and they do call you to make sure you are getting the help you need.","reviewRating":{"@type":"Rating","ratingValue":4}}]}</script><!--$!--><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><!--/$--><!--$!--><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><!--/$--><div data-testid="headerTagline" class="flex min-h-[40px] w-full cursor-pointer flex-row items-center justify-center 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fill="white"></path></svg></div><div class="sticky top-0 z-50 border-b border-spacecadet-80 bg-spacecadet-101"><header class="page-container py-3 pl-4 pr-2 sm:px-5 lg:px-6" data-testid="headerComponent" id="page-header"><div class="flex flex-row items-center justify-between xl:gap-6"><div class="flex flex-row items-center justify-between gap-4 xl:gap-6"><div class="flex cursor-pointer xl:hidden"><div class="pr-2" data-testid="sidenav-toggle-menu-icon"><div class="transition-transform duration-300 ease-in-out"><svg class="bg-icon-menu block h-6 w-6 bg-center bg-no-repeat" data-testid="iconComponent"></svg></div></div><div class="absolute left-0 top-full z-1100 w-full overflow-hidden transition-all duration-300 ease-in-out xl:hidden pointer-events-none opacity-0" data-testid="sidenavComponent"><ul class="flex h-screen w-full flex-col gap-1 rounded-bl-2xl rounded-br-2xl bg-white px-3 pb-3 pt-2 shadow-[0px_1px_3px_0px_rgba(0,0,0,0.10)] sm:h-full sm:px-6 sm:py-4"><li><div class="flex 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justify-between py-2.5 text-base font-normal text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60 " data-testid="market-drawer-facilities-management"><span>Facilities Management</span><svg class="bg-icon-chevron-down-black block h-4 w-4 -rotate-90 bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></button><button class="flex w-full items-center justify-between py-2.5 text-base font-normal text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60 " data-testid="market-drawer-human-resources"><span>Human Resources</span><svg class="bg-icon-chevron-down-black block h-4 w-4 -rotate-90 bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></button><button class="flex w-full items-center justify-between py-2.5 text-base font-normal text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60 " data-testid="market-drawer-legal-management"><span>Legal Management</span><svg class="bg-icon-chevron-down-black block h-4 w-4 -rotate-90 bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></button><button class="flex w-full items-center justify-between py-2.5 text-base font-normal text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60 " data-testid="market-drawer-manufacturing"><span>Manufacturing</span><svg class="bg-icon-chevron-down-black block h-4 w-4 -rotate-90 bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></button><button class="flex w-full items-center justify-between py-2.5 text-base font-normal text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60 " data-testid="market-drawer-medical"><span>Medical</span><svg class="bg-icon-chevron-down-black block h-4 w-4 -rotate-90 bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></button><button class="flex w-full items-center justify-between py-2.5 text-base font-normal text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60 " data-testid="market-drawer-property-management"><span>Property Management</span><svg class="bg-icon-chevron-down-black block h-4 w-4 -rotate-90 bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></button><a href="/categories/" class="flex items-center justify-start py-2 text-sm font-bold text-spacecadet-60" data-testid="view-all-categories">View All<svg class="bg-icon-down-arrow ml-2 block h-3 w-3 -rotate-90 cursor-pointer bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></a></div><div class="absolute inset-0 transition-all duration-300 ease-in-out pointer-events-none translate-x-full opacity-0"></div></div></div></li><li><div class="flex cursor-pointer items-center justify-between rounded-lg px-4 py-2 text-lg font-bold text-grey-91bg-spacecadet-white" data-testid="company-drawer"><span class="text-lg">Company</span><svg class="bg-icon-chevron-down-black block h-4 w-4 bg-contain transition-transform duration-300 ease-in false bg-center bg-no-repeat" data-testid="iconComponent"></svg></div><div class="overflow-hidden transition-all duration-300 ease-in max-h-0 opacity-0"><div class="flex flex-col justify-start px-4 py-2"><a href="/about-us/" class="flex py-2.5 text-base font-normal text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="sidenav-company-0">About Us</a><a href="/vendors/" class="flex py-2.5 text-base font-normal text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="sidenav-company-1">Vendors</a></div></div></li><div class="group/advisor-card relative flex w-full cursor-pointer justify-between overflow-hidden rounded-2xl bg-white pb-4 pl-6 pr-4 pt-6 outline outline-1 outline-[#cbcccd] hover:shadow-[0px_0px_8px_0px_rgba(107,97,173,0.40)] hover:outline-[#8a82be] xl:h-[215px] xl:w-[259px] xl:flex-col"><div class="flex w-[222px] flex-col gap-1 pb-1 sm:w-[309px] xl:w-full xl:pr-6"><p class="text-xl font-bold text-grey-91">Get 1-on-1 advice in 15 minutes. It's free.</p><div class="text-base font-bold text-spacecadet-60 group-hover/advisor-card:underline">Start Now</div></div><div class="hidden flex-col justify-end sm:mr-[166px] sm:flex xl:mr-0"><div class="relative h-[27px] w-[82px]"><img alt="Advisor's signature" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:contain;color:transparent" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=3840&q=75"/></div><p class="text-base font-bold text-grey-91">Josh P.</p><div class="*:text-sm"><span class="font-bold text-grey-91">Advisor, </span><span class="font-base"> 7 years</span></div></div><div class="absolute bottom-0 right-0 h-[129px] w-[131px] group-hover/advisor-card:scale-110 sm:-bottom-3 sm:right-10 xl:bottom-0 xl:right-0"><img alt="Advisor's headshot" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:contain;color:transparent" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-headshot.png&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-headshot.png&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-headshot.png&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-headshot.png&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-headshot.png&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-headshot.png&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-headshot.png&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-headshot.png&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-headshot.png&w=3840&q=75"/></div></div></ul></div></div><div class="hidden items-center gap-4 sm:flex"><a class="flex pr-4 md:absolute md:left-[76px] xl:static xl:left-0" href="/" data-testid="site-logo"><img alt="Software Advice Logo" loading="lazy" width="160" height="18" decoding="async" data-nimg="1" style="color:transparent" src="https://software-advice.imgix.net/base/logoSA-white.svg"/></a><div class="hidden items-center gap-6 xl:flex"><div class="group"><div class="flex cursor-pointer items-center gap-2 px-4 py-2.5 text-base text-white" data-testid="software-categories-tab"><span>Software Categories</span><div style="transform:rotate(0deg);transition:transform 0.3s ease"><svg class="bg-icon-chevron-down-white block h-3 w-3 bg-contain bg-center bg-no-repeat" data-testid="iconComponent"></svg></div></div><div class="absolute left-0 z-30 w-full transition-all duration-300 ease-in pointer-events-none opacity-0" style="top:calc(100%) - 13px" data-testid="software-categories-dropdown"><div class="h-[13px] w-full"></div><div class="flex flex-col items-center justify-center rounded-bl-2xl rounded-br-2xl bg-white shadow-lg"><div class="flex w-full items-center justify-center border border-grey-5 shadow-[0px_1px_3px_0px_rgba(0,0,0,0.10)]"><div class="flex w-[1065px] flex-row items-start justify-between gap-4 pt-1"><div data-testid="market-tab-construction" class="flex flex-col gap-2"><button class="relative text-nowrap px-2 pt-2 text-grey-91 hover:font-bold hover:text-spacecadet-60 font-bold text-spacecadet-60 before:invisible before:block before:h-0 before:overflow-hidden before:font-bold before:content-[attr(data-text)]" data-text="Construction">Construction</button><div class="h-0 rounded-xl border-3 border-spacecadet-60 false"></div></div><div data-testid="market-tab-facilities-management" class="flex flex-col gap-2"><button class="relative text-nowrap px-2 pt-2 text-grey-91 hover:font-bold hover:text-spacecadet-60 false before:invisible before:block before:h-0 before:overflow-hidden before:font-bold before:content-[attr(data-text)]" data-text="Facilities Management">Facilities Management</button><div class="h-0 rounded-xl border-3 border-spacecadet-60 border-white"></div></div><div data-testid="market-tab-human-resources" class="flex flex-col gap-2"><button class="relative text-nowrap px-2 pt-2 text-grey-91 hover:font-bold hover:text-spacecadet-60 false before:invisible before:block before:h-0 before:overflow-hidden before:font-bold before:content-[attr(data-text)]" data-text="Human Resources">Human Resources</button><div class="h-0 rounded-xl border-3 border-spacecadet-60 border-white"></div></div><div data-testid="market-tab-legal-management" class="flex flex-col gap-2"><button class="relative text-nowrap px-2 pt-2 text-grey-91 hover:font-bold hover:text-spacecadet-60 false before:invisible before:block before:h-0 before:overflow-hidden before:font-bold before:content-[attr(data-text)]" data-text="Legal Management">Legal Management</button><div class="h-0 rounded-xl border-3 border-spacecadet-60 border-white"></div></div><div data-testid="market-tab-manufacturing" class="flex flex-col gap-2"><button class="relative text-nowrap px-2 pt-2 text-grey-91 hover:font-bold hover:text-spacecadet-60 false before:invisible before:block before:h-0 before:overflow-hidden before:font-bold before:content-[attr(data-text)]" data-text="Manufacturing">Manufacturing</button><div class="h-0 rounded-xl border-3 border-spacecadet-60 border-white"></div></div><div data-testid="market-tab-medical" class="flex flex-col gap-2"><button class="relative text-nowrap px-2 pt-2 text-grey-91 hover:font-bold hover:text-spacecadet-60 false before:invisible before:block before:h-0 before:overflow-hidden before:font-bold before:content-[attr(data-text)]" data-text="Medical">Medical</button><div class="h-0 rounded-xl border-3 border-spacecadet-60 border-white"></div></div><div data-testid="market-tab-property-management" class="flex flex-col gap-2"><button class="relative text-nowrap px-2 pt-2 text-grey-91 hover:font-bold hover:text-spacecadet-60 false before:invisible before:block before:h-0 before:overflow-hidden before:font-bold before:content-[attr(data-text)]" data-text="Property Management">Property Management</button><div class="h-0 rounded-xl border-3 border-spacecadet-60 border-white"></div></div></div></div><div data-testid="market-categories-list" class="flex w-[1065px] justify-between gap-1 py-4"><div class="flex flex-col gap-1 transition-opacity duration-150 ease-in opacity-100"><p class="text-xl font-bold text-grey-91">Best <!-- -->Construction<!-- --> Categories</p><div class="flex w-full justify-between"><div class="grid w-full grid-cols-2" data-testid="market-categories-list-construction"><div class="w-[310px] pr-6"><a href="/construction/cost-estimating-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-construction-0">Construction Estimating Software</a><a href="/construction/project-management-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-construction-1">Construction Management Software</a><a href="/construction/project-scheduling-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-construction-2">Construction Scheduling Software</a><a href="/construction/takeoff-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-construction-3">Takeoff Software</a><a href="/construction/accounting-job-costing-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-construction-4">Construction Accounting Software</a><a href="/hr/construction-payroll-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-construction-5">Construction Payroll Software</a></div><div class="w-[310px] pr-6"><a href="/construction/electrical-estimating-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-construction-0">Electrical Estimating Software</a><a href="/construction/sitework-excavating-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-construction-1">Earthwork Estimating Software</a><a href="/categories/#construction" class="flex items-center justify-start py-2 text-sm font-bold text-spacecadet-60 hover:underline" data-testid="view-all-construction">View All<svg class="bg-icon-down-arrow ml-2 block h-3 w-3 -rotate-90 cursor-pointer bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></a></div></div></div></div><div class="flex flex-col gap-1 transition-opacity duration-150 ease-in sr-only opacity-0"><p class="text-xl font-bold text-grey-91">Best <!-- -->Facilities Management<!-- --> Categories</p><div class="flex w-full justify-between"><div class="grid w-full grid-cols-2" data-testid="market-categories-list-facilities management"><div class="w-[310px] pr-6"><a href="/cmms/asset-tracking-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-facilities management-0">Asset Tracking Software</a><a href="/cmms/equipment-maintenance-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-facilities management-1">Equipment Maintenance Software</a><a href="/category/4390-maintenance-management/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-facilities management-2">Maintenance Management Software</a><a href="/cmms/preventive-maintenance-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-facilities management-3">Preventive Maintenance Software</a><a href="/category/500-work-order/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-facilities management-4">Work Order Software</a><a href="/categories/#facilities-management" class="flex items-center justify-start py-2 text-sm font-bold text-spacecadet-60 hover:underline" data-testid="view-all-facilities-management">View All<svg class="bg-icon-down-arrow ml-2 block h-3 w-3 -rotate-90 cursor-pointer bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></a></div><div class="w-[310px] pr-6"></div></div></div></div><div class="flex flex-col gap-1 transition-opacity duration-150 ease-in sr-only opacity-0"><p class="text-xl font-bold text-grey-91">Best <!-- -->Human Resources<!-- --> Categories</p><div class="flex w-full justify-between"><div class="grid w-full grid-cols-2" data-testid="market-categories-list-human resources"><div class="w-[310px] pr-6"><a href="/hr/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-human resources-0">Human Resources Software</a><a href="/lms/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-human resources-1">Learning Management System Software</a><a href="/hr/peo-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-human resources-2">PEO Software</a><a href="/hr/talent-management-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-human resources-3">Talent Management Software</a><a href="/hr/time-clock-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-human resources-4">Time Clock Software</a><a href="/hr/payroll-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-human resources-5">Payroll Software</a></div><div class="w-[310px] pr-6"><a href="/hr/employee-onboarding-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-human resources-0">Onboarding Software</a><a href="/categories/#human-resources" class="flex items-center justify-start py-2 text-sm font-bold text-spacecadet-60 hover:underline" data-testid="view-all-human-resources">View All<svg class="bg-icon-down-arrow ml-2 block h-3 w-3 -rotate-90 cursor-pointer bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></a></div></div></div></div><div class="flex flex-col gap-1 transition-opacity duration-150 ease-in sr-only opacity-0"><p class="text-xl font-bold text-grey-91">Best <!-- -->Legal Management<!-- --> Categories</p><div class="flex w-full justify-between"><div class="grid w-full grid-cols-2" data-testid="market-categories-list-legal management"><div class="w-[310px] pr-6"><a href="/legal/bankruptcy-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-legal management-0">Bankruptcy Software</a><a href="/legal/case-management-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-legal management-1">Case Management Software</a><a href="/legal/law-practice-management-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-legal management-2">Law Practice Management Software</a><a href="/legal/calendaring-docketing-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-legal management-3">Legal Calendar Software</a><a href="/legal/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-legal management-4">Legal Case Management Software</a><a href="/crm/contact-management-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-legal management-5">Contact Management Software</a></div><div class="w-[310px] pr-6"><a href="/category/1392-legal-document-management/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-legal management-0">Legal Document Management Software</a><a href="/categories/#legal-management" class="flex items-center justify-start py-2 text-sm font-bold text-spacecadet-60 hover:underline" data-testid="view-all-legal-management">View All<svg class="bg-icon-down-arrow ml-2 block h-3 w-3 -rotate-90 cursor-pointer bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></svg></a></div></div></div></div><div class="flex flex-col gap-1 transition-opacity duration-150 ease-in sr-only opacity-0"><p class="text-xl font-bold text-grey-91">Best <!-- -->Manufacturing<!-- --> Categories</p><div class="flex w-full justify-between"><div class="grid w-full grid-cols-2" data-testid="market-categories-list-manufacturing"><div class="w-[310px] pr-6"><a href="/manufacturing/job-shop-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-manufacturing-0">Job Shop Software</a><a href="/manufacturing/financial-accounting-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-manufacturing-1">Manufacturing Accounting Software</a><a href="/manufacturing/execution-systems-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-manufacturing-2">Manufacturing Execution Software</a><a href="/manufacturing/inventory-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-manufacturing-3">Manufacturing Inventory Management Software</a><a href="/category/4704-manufacturing/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-manufacturing-4">Manufacturing Software</a><a href="/manufacturing/metal-fabrication-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-manufacturing-5">Metal Fabrication Software</a></div><div class="w-[310px] pr-6"><a href="/manufacturing/mrp-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-manufacturing-0">MRP Software</a><a href="/manufacturing/quality-management-software-comparison/" class="flex py-2 text-sm text-grey-91 transition-colors hover:font-bold hover:text-spacecadet-60" data-testid="category-manufacturing-1">Quality Management Software</a><a href="/categories/#manufacturing" class="flex items-center justify-start py-2 text-sm font-bold text-spacecadet-60 hover:underline" data-testid="view-all-manufacturing">View All<svg class="bg-icon-down-arrow ml-2 block h-3 w-3 -rotate-90 cursor-pointer bg-cover bg-center bg-no-repeat" 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It's free.</p><div class="text-base font-bold text-spacecadet-60 group-hover/advisor-card:underline">Start Now</div></div><div class="hidden flex-col justify-end sm:mr-[166px] sm:flex xl:mr-0"><div class="relative h-[27px] w-[82px]"><img alt="Advisor's signature" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:contain;color:transparent" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fsoftware-advice.imgix.net%2Fcta%2Fadvisor-josh-signature.png&w=3840&q=75"/></div><p class="text-base font-bold text-grey-91">Josh P.</p><div class="*:text-sm"><span class="font-bold text-grey-91">Advisor, </span><span class="font-base"> 7 years</span></div></div><div class="absolute bottom-0 right-0 h-[129px] w-[131px] group-hover/advisor-card:scale-110 sm:-bottom-3 sm:right-10 xl:bottom-0 xl:right-0"><img alt="Advisor's headshot" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:contain;color:transparent" sizes="100vw" 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Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.<button class="ml-[5px] text-xs text-spacecadet-90 underline ">Learn more</button></div></div><div data-testid="trustBannerFlyOutModal" class="max-w-screen z-50 flex flex-col rounded-t-lg bg-white p-4 sm:p-6 md:min-h-screen md:max-w-md md:rounded-l-lg md:rounded-tr-none TrustBanner_TrustBanner__2g_kO false"><i class="mb-4 mr-2 block h-4 w-4 self-end bg-icon-close-grey bg-contain bg-center bg-no-repeat" aria-label="Close Modal"></i><h3 class="mb-2 text-lg md:text-xl">How Software Advice ensures transparency</h3><p class="text-sm">Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.</p><h3 class="mb-2 mt-6 text-lg md:text-xl lg:mt-8">How Software Advice verifies reviews</h3><p class="text-sm">Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.</p><h3 class="mb-2 mt-6 text-lg md:text-xl lg:mt-8">Independent research methodology</h3><p class="text-sm">Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.</p></div><div class="fixed inset-x-0 inset-y-0 z-header bg-grey-disabled transition-opacity duration-200 invisible opacity-0"></div><section class="bg-grey-5" data-testid="productFacetNav"><div class="page-container flex h-[46px] flex-row items-start"><a class="w-30 whitespace-nowrap pb-2 pt-3 text-center text-base text-spacecadet-60 hover:text-spacecadet-90" data-testid="productFacetNavInactiveItem" href="/crm/bigin-by-zoho-crm-profile/">Overview</a><div data-testid="productFacetNavActiveItem" class="w-30 whitespace-nowrap border-b-2 border-spacecadet-90 pb-2 pt-3 text-center text-base text-spacecadet-90">Reviews</div><a class="w-30 whitespace-nowrap pb-2 pt-3 text-center text-base text-spacecadet-60 hover:text-spacecadet-90" data-testid="productFacetNavInactiveItem" href="/crm/bigin-by-zoho-crm-profile/alternatives/">Alternatives</a></div></section><main class="space-y-4 bg-white md:space-y-6 lg:space-y-8"><div class="bg-white sticky top-[70px] z-10"><section data-testid="header" class="page-container pt-4 sm:pt-8 "><div class="flex flex-col gap-4 md:gap-6 lg:flex-row "><div class="flex w-full flex-col justify-center gap-y-3 " data-testid="title-and-editors"><div class="flex flex-col items-start border-b-0 pb-0 sm:flex-row sm:items-center mb-3 w-full justify-between sm:mb-0 "><div class="flex flex-row items-center justify-start gap-x-4"><div class="h-12 self-start rounded border border-grey-100 sm:h-14 lg:self-center"><div data-testid="productLogo" class="flex aspect-square h-12 items-center justify-center p-1 sm:h-14"><img alt="Bigin by Zoho CRM" loading="lazy" width="56" height="56" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image/?url=https%3A%2F%2Fgdm-catalog-fmapi-prod.imgix.net%2FProductLogo%2F174f7c9f-e410-4b75-800e-4eaefb5058f9.png&w=64&q=75 1x, /_next/image/?url=https%3A%2F%2Fgdm-catalog-fmapi-prod.imgix.net%2FProductLogo%2F174f7c9f-e410-4b75-800e-4eaefb5058f9.png&w=128&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fgdm-catalog-fmapi-prod.imgix.net%2FProductLogo%2F174f7c9f-e410-4b75-800e-4eaefb5058f9.png&w=128&q=75"/></div></div><h1 data-testid="category-title" class="m-0 text-3xl font-bold sm:text-5xl">Bigin by Zoho CRM Reviews</h1></div><div class="mt-4 flex w-full flex-row gap-x-4 gap-y-3 sm:w-auto md:flex-col lg:mt-0 lg:flex-row"><button class="primary-button h-[40px] max-h-[40px] min-w-[125px] basis-1/2 whitespace-nowrap px-0 text-sm sm:w-30 w-full min-w-[125px]" data-testid="productCardPriceBtn">Get Price</button><button class="primary-button h-[40px] max-h-[40px] min-w-[125px] basis-1/2 whitespace-nowrap px-0 text-sm sm:w-30 secondary-button w-full min-w-[125px]" 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0.440047C14.5391 0.222166 14.737 0.0696023 14.968 0.0482192C15.1989 0.0268361 15.4215 0.140463 15.5396 0.340047Z" fill="url("#gradient-100")"></path></svg></div><div class="col-span-12 max-w-scoreBar grow"><figure data-testid="ScoreBarComponent" class="ScoreBarComponent h-2.5 w-full rounded-full bg-grey-100"><figure class="max-w-full bg-spacecadet-600" style="height:100%;width:73.61702127659574%;border-radius:inherit"></figure></figure></div><span data-testid="ratings-breakdown-values" class="col-span-2 text-grey-900">(<span class="cursor-pointer text-sm text-spacecadet-400 underline">519</span>)</span></div><div class="flex place-items-center gap-2 "><p data-testid="ratings-breakdown-items" class="col-span-1 text-base font-bold text-black sm:text-lg">4</p><div class="col-span-1"><svg class="fullStar" data-testid="StarComponent" height="20" viewBox="0 0 30 27" xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-100"><stop offset="100%" 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clip-rule="evenodd" d="M15.5396 0.340047L19.5396 8.44005L28.4796 9.74005C28.7143 9.7653 28.9124 9.9258 28.9857 10.1502C29.0591 10.3745 28.9941 10.621 28.8196 10.78L22.3596 17.08L23.8796 26C23.9135 26.2305 23.8154 26.4605 23.6255 26.5955C23.4357 26.7305 23.1862 26.7477 22.9796 26.64L14.9796 22.44L6.97961 26.64C6.77658 26.7269 6.54266 26.6993 6.3655 26.5674C6.18833 26.4356 6.09467 26.2195 6.11961 26L7.63961 17.1L1.17961 10.78C1.00516 10.621 0.940141 10.3745 1.01349 10.1502C1.08684 9.9258 1.28492 9.7653 1.51961 9.74005L10.4596 8.44005L14.4596 0.440047C14.5391 0.222166 14.737 0.0696023 14.968 0.0482192C15.1989 0.0268361 15.4215 0.140463 15.5396 0.340047Z" fill="url("#gradient-100")"></path></svg></div><div class="col-span-12 max-w-scoreBar grow"><figure data-testid="ScoreBarComponent" class="ScoreBarComponent h-2.5 w-full rounded-full bg-grey-100"><figure class="max-w-full bg-spacecadet-600" style="height:100%;width:23.829787234042556%;border-radius:inherit"></figure></figure></div><span data-testid="ratings-breakdown-values" class="col-span-2 text-grey-900">(<span class="cursor-pointer text-sm text-spacecadet-400 underline">168</span>)</span></div><div class="flex place-items-center gap-2 "><p data-testid="ratings-breakdown-items" class="col-span-1 text-base font-bold text-black sm:text-lg">3</p><div class="col-span-1"><svg class="fullStar" data-testid="StarComponent" height="20" viewBox="0 0 30 27" xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-100"><stop offset="100%" stop-color="#FD810D"></stop><stop offset="0%" stop-color="transparent"></stop></linearGradient></defs><path stroke="null" id="svg_2" fill="#fd810d" d="m14.9886,5.48716l2.13994,4.06598l0.68478,1.30269l1.56216,0.19738l4.85766,0.65135l-3.4667,3.17778l-1.13417,1.00663l0.27819,1.44086l0.81318,4.38178l-4.34408,-1.97378l-1.39096,-0.7303l-1.39096,0.7303l-4.34408,1.97378l0.81318,-4.38178l0.27819,-1.44086l-1.13417,-1.00663l-3.5095,-3.17778l4.85766,-0.65135l1.56216,-0.19738l0.72758,-1.30269l2.13994,-4.06598m0,-5.4871a0.62058,0.57239 0 0 0 -0.57778,0.33554l-4.27988,7.99379l-9.56553,1.28295a0.64198,0.59213 0 0 0 -0.36379,1.02636l6.91201,6.21739l-1.62635,8.80304a0.64198,0.59213 0 0 0 0.64198,0.69082l0.32099,0l8.55976,-4.14493l8.55976,4.14493l0.32099,0a0.64198,0.59213 0 0 0 0.64198,-0.69082l-1.62635,-8.7833l6.91201,-6.21739a0.64198,0.59213 0 0 0 -0.36379,-1.02636l-9.56553,-1.28295l-4.27988,-7.8951a0.62058,0.57239 0 0 0 -0.62058,-0.45397z"></path><path stroke="null" fill-rule="evenodd" clip-rule="evenodd" d="M15.5396 0.340047L19.5396 8.44005L28.4796 9.74005C28.7143 9.7653 28.9124 9.9258 28.9857 10.1502C29.0591 10.3745 28.9941 10.621 28.8196 10.78L22.3596 17.08L23.8796 26C23.9135 26.2305 23.8154 26.4605 23.6255 26.5955C23.4357 26.7305 23.1862 26.7477 22.9796 26.64L14.9796 22.44L6.97961 26.64C6.77658 26.7269 6.54266 26.6993 6.3655 26.5674C6.18833 26.4356 6.09467 26.2195 6.11961 26L7.63961 17.1L1.17961 10.78C1.00516 10.621 0.940141 10.3745 1.01349 10.1502C1.08684 9.9258 1.28492 9.7653 1.51961 9.74005L10.4596 8.44005L14.4596 0.440047C14.5391 0.222166 14.737 0.0696023 14.968 0.0482192C15.1989 0.0268361 15.4215 0.140463 15.5396 0.340047Z" fill="url("#gradient-100")"></path></svg></div><div class="col-span-12 max-w-scoreBar grow"><figure data-testid="ScoreBarComponent" class="ScoreBarComponent h-2.5 w-full rounded-full bg-grey-100"><figure class="max-w-full bg-spacecadet-600" style="height:100%;width:2.269503546099291%;border-radius:inherit"></figure></figure></div><span data-testid="ratings-breakdown-values" class="col-span-2 text-grey-900">(<span class="cursor-pointer text-sm text-spacecadet-400 underline">16</span>)</span></div><div class="flex place-items-center gap-2 "><p data-testid="ratings-breakdown-items" class="col-span-1 text-base font-bold text-black sm:text-lg">2</p><div class="col-span-1"><svg class="fullStar" data-testid="StarComponent" height="20" viewBox="0 0 30 27" xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-100"><stop offset="100%" stop-color="#FD810D"></stop><stop offset="0%" stop-color="transparent"></stop></linearGradient></defs><path stroke="null" id="svg_2" fill="#fd810d" d="m14.9886,5.48716l2.13994,4.06598l0.68478,1.30269l1.56216,0.19738l4.85766,0.65135l-3.4667,3.17778l-1.13417,1.00663l0.27819,1.44086l0.81318,4.38178l-4.34408,-1.97378l-1.39096,-0.7303l-1.39096,0.7303l-4.34408,1.97378l0.81318,-4.38178l0.27819,-1.44086l-1.13417,-1.00663l-3.5095,-3.17778l4.85766,-0.65135l1.56216,-0.19738l0.72758,-1.30269l2.13994,-4.06598m0,-5.4871a0.62058,0.57239 0 0 0 -0.57778,0.33554l-4.27988,7.99379l-9.56553,1.28295a0.64198,0.59213 0 0 0 -0.36379,1.02636l6.91201,6.21739l-1.62635,8.80304a0.64198,0.59213 0 0 0 0.64198,0.69082l0.32099,0l8.55976,-4.14493l8.55976,4.14493l0.32099,0a0.64198,0.59213 0 0 0 0.64198,-0.69082l-1.62635,-8.7833l6.91201,-6.21739a0.64198,0.59213 0 0 0 -0.36379,-1.02636l-9.56553,-1.28295l-4.27988,-7.8951a0.62058,0.57239 0 0 0 -0.62058,-0.45397z"></path><path stroke="null" fill-rule="evenodd" clip-rule="evenodd" d="M15.5396 0.340047L19.5396 8.44005L28.4796 9.74005C28.7143 9.7653 28.9124 9.9258 28.9857 10.1502C29.0591 10.3745 28.9941 10.621 28.8196 10.78L22.3596 17.08L23.8796 26C23.9135 26.2305 23.8154 26.4605 23.6255 26.5955C23.4357 26.7305 23.1862 26.7477 22.9796 26.64L14.9796 22.44L6.97961 26.64C6.77658 26.7269 6.54266 26.6993 6.3655 26.5674C6.18833 26.4356 6.09467 26.2195 6.11961 26L7.63961 17.1L1.17961 10.78C1.00516 10.621 0.940141 10.3745 1.01349 10.1502C1.08684 9.9258 1.28492 9.7653 1.51961 9.74005L10.4596 8.44005L14.4596 0.440047C14.5391 0.222166 14.737 0.0696023 14.968 0.0482192C15.1989 0.0268361 15.4215 0.140463 15.5396 0.340047Z" fill="url("#gradient-100")"></path></svg></div><div class="col-span-12 max-w-scoreBar grow"><figure data-testid="ScoreBarComponent" class="ScoreBarComponent h-2.5 w-full rounded-full bg-grey-100"><figure class="max-w-full bg-spacecadet-600" style="height:100%;width:0%;border-radius:inherit"></figure></figure></div><span data-testid="ratings-breakdown-values" class="col-span-2 text-grey-900">(<span class="cursor-pointer text-sm text-spacecadet-400 underline">0</span>)</span></div><div class="flex place-items-center gap-2 "><p data-testid="ratings-breakdown-items" class="col-span-1 text-base font-bold text-black sm:text-lg">1</p><div class="col-span-1"><svg class="fullStar" data-testid="StarComponent" height="20" viewBox="0 0 30 27" xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-100"><stop offset="100%" stop-color="#FD810D"></stop><stop offset="0%" stop-color="transparent"></stop></linearGradient></defs><path stroke="null" id="svg_2" fill="#fd810d" d="m14.9886,5.48716l2.13994,4.06598l0.68478,1.30269l1.56216,0.19738l4.85766,0.65135l-3.4667,3.17778l-1.13417,1.00663l0.27819,1.44086l0.81318,4.38178l-4.34408,-1.97378l-1.39096,-0.7303l-1.39096,0.7303l-4.34408,1.97378l0.81318,-4.38178l0.27819,-1.44086l-1.13417,-1.00663l-3.5095,-3.17778l4.85766,-0.65135l1.56216,-0.19738l0.72758,-1.30269l2.13994,-4.06598m0,-5.4871a0.62058,0.57239 0 0 0 -0.57778,0.33554l-4.27988,7.99379l-9.56553,1.28295a0.64198,0.59213 0 0 0 -0.36379,1.02636l6.91201,6.21739l-1.62635,8.80304a0.64198,0.59213 0 0 0 0.64198,0.69082l0.32099,0l8.55976,-4.14493l8.55976,4.14493l0.32099,0a0.64198,0.59213 0 0 0 0.64198,-0.69082l-1.62635,-8.7833l6.91201,-6.21739a0.64198,0.59213 0 0 0 -0.36379,-1.02636l-9.56553,-1.28295l-4.27988,-7.8951a0.62058,0.57239 0 0 0 -0.62058,-0.45397z"></path><path stroke="null" fill-rule="evenodd" clip-rule="evenodd" d="M15.5396 0.340047L19.5396 8.44005L28.4796 9.74005C28.7143 9.7653 28.9124 9.9258 28.9857 10.1502C29.0591 10.3745 28.9941 10.621 28.8196 10.78L22.3596 17.08L23.8796 26C23.9135 26.2305 23.8154 26.4605 23.6255 26.5955C23.4357 26.7305 23.1862 26.7477 22.9796 26.64L14.9796 22.44L6.97961 26.64C6.77658 26.7269 6.54266 26.6993 6.3655 26.5674C6.18833 26.4356 6.09467 26.2195 6.11961 26L7.63961 17.1L1.17961 10.78C1.00516 10.621 0.940141 10.3745 1.01349 10.1502C1.08684 9.9258 1.28492 9.7653 1.51961 9.74005L10.4596 8.44005L14.4596 0.440047C14.5391 0.222166 14.737 0.0696023 14.968 0.0482192C15.1989 0.0268361 15.4215 0.140463 15.5396 0.340047Z" fill="url("#gradient-100")"></path></svg></div><div class="col-span-12 max-w-scoreBar grow"><figure data-testid="ScoreBarComponent" class="ScoreBarComponent h-2.5 w-full rounded-full bg-grey-100"><figure class="max-w-full bg-spacecadet-600" style="height:100%;width:0.28368794326241137%;border-radius:inherit"></figure></figure></div><span data-testid="ratings-breakdown-values" class="col-span-2 text-grey-900">(<span class="cursor-pointer text-sm text-spacecadet-400 underline">2</span>)</span></div></div></div><div data-testid="secondary-ratings" class="flex flex-col gap-2 sm:col-span-6 sm:col-start-7 sm:ml-6 lg:col-span-5 lg:col-start-8 lg:ml-0 lg:justify-between lg:gap-3"><h2 data-testid="secondary-ratings-h2" class="mb-1 text-left text-xl font-bold sm:text-left lg:text-2xl">Secondary Ratings</h2><div class="grid grid-cols-12"><p data-testid="secondary-ratings-items" class="col-span-6 text-base text-grey-900 sm:w-40 lg:text-lg">Ease-of-use</p><div class="col-span-6 flex gap-1.5"><figure class="flex-start mb-1 flex " data-testid="OverallStarRatingComponent"><svg class="fullStar" data-testid="StarComponent" height="22.33" viewBox="0 0 30 27" xmlns="http://www.w3.org/2000/svg"><defs><linearGradient id="gradient-100"><stop offset="100%" stop-color="#F26D00"></stop><stop offset="0%" stop-color="transparent"></stop></linearGradient></defs><path stroke="null" id="svg_2" fill="#fd810d" 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10.78L22.3596 17.08L23.8796 26C23.9135 26.2305 23.8154 26.4605 23.6255 26.5955C23.4357 26.7305 23.1862 26.7477 22.9796 26.64L14.9796 22.44L6.97961 26.64C6.77658 26.7269 6.54266 26.6993 6.3655 26.5674C6.18833 26.4356 6.09467 26.2195 6.11961 26L7.63961 17.1L1.17961 10.78C1.00516 10.621 0.940141 10.3745 1.01349 10.1502C1.08684 9.9258 1.28492 9.7653 1.51961 9.74005L10.4596 8.44005L14.4596 0.440047C14.5391 0.222166 14.737 0.0696023 14.968 0.0482192C15.1989 0.0268361 15.4215 0.140463 15.5396 0.340047Z" fill="url("#gradient-50")"></path></svg></figure><p data-testid="secondary-ratings-values" class="flex break-keep text-base font-bold text-grey-900 lg:text-lg">4.5</p></div></div></div></div></div><div data-testid="review-quotes-pros-cons"><hr class="my-8"/><section class="flex w-full flex-col gap-8 md:flex-row" data-testid="ReviewsQuotesComponent"><div class="flex flex-col gap-y-4 rounded-lg border-grey-15 sm:gap-y-8 md:w-1/2 lg:border-1 lg:p-5"><h3 class="text-2xl font-bold text-black" data-testid="pros-title">Pros</h3><div data-testid="proscons" class="flex flex-nowrap ProReviews"><i class="mr-4 pt-1"><div class="flex h-4 w-4 items-center justify-center gap-3 rounded-full bg-[#5AA700] p-1"><svg xmlns="http://www.w3.org/2000/svg" width="9" height="8" viewBox="0 0 9 8" fill="none"><title>icon</title><path fill-rule="evenodd" clip-rule="evenodd" d="M4.33346 0C4.54725 0 4.72056 0.173309 4.72056 0.387097V7.6129C4.72056 7.82669 4.54725 8 4.33346 8C4.11968 8 3.94637 7.82669 3.94637 7.6129V0.387097C3.94637 0.173309 4.11968 0 4.33346 0Z" fill="white"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M0.333496 4C0.333496 3.78621 0.506805 3.6129 0.720593 3.6129H7.9464C8.16019 3.6129 8.3335 3.78621 8.3335 4C8.3335 4.21379 8.16019 4.38709 7.9464 4.38709H0.720593C0.506805 4.38709 0.333496 4.21379 0.333496 4Z" fill="white"></path></svg></div></i><p class="text-base text-black lg:text-lg">"Fast, clean pipeline view; effortless lead capture from email/web forms; the Gmail add-on saves time; tasks and reminders keep our team consistent; mobile app is reliable at events."</p></div><div data-testid="proscons" class="flex flex-nowrap ProReviews"><i class="mr-4 pt-1"><div class="flex h-4 w-4 items-center justify-center gap-3 rounded-full bg-[#5AA700] p-1"><svg xmlns="http://www.w3.org/2000/svg" width="9" height="8" viewBox="0 0 9 8" fill="none"><title>icon</title><path fill-rule="evenodd" clip-rule="evenodd" d="M4.33346 0C4.54725 0 4.72056 0.173309 4.72056 0.387097V7.6129C4.72056 7.82669 4.54725 8 4.33346 8C4.11968 8 3.94637 7.82669 3.94637 7.6129V0.387097C3.94637 0.173309 4.11968 0 4.33346 0Z" fill="white"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M0.333496 4C0.333496 3.78621 0.506805 3.6129 0.720593 3.6129H7.9464C8.16019 3.6129 8.3335 3.78621 8.3335 4C8.3335 4.21379 8.16019 4.38709 7.9464 4.38709H0.720593C0.506805 4.38709 0.333496 4.21379 0.333496 4Z" fill="white"></path></svg></div></i><p class="text-base text-black lg:text-lg">"The pipeline view gives instant visibility on who’s waiting on what, hand-offs are cleaner because every email and note is on the record, and our team actually keeps the CRM updated because it’s simple and fast."</p></div><div data-testid="proscons" class="flex flex-nowrap ProReviews"><i class="mr-4 pt-1"><div class="flex h-4 w-4 items-center justify-center gap-3 rounded-full bg-[#5AA700] p-1"><svg xmlns="http://www.w3.org/2000/svg" width="9" height="8" viewBox="0 0 9 8" fill="none"><title>icon</title><path fill-rule="evenodd" clip-rule="evenodd" d="M4.33346 0C4.54725 0 4.72056 0.173309 4.72056 0.387097V7.6129C4.72056 7.82669 4.54725 8 4.33346 8C4.11968 8 3.94637 7.82669 3.94637 7.6129V0.387097C3.94637 0.173309 4.11968 0 4.33346 0Z" fill="white"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M0.333496 4C0.333496 3.78621 0.506805 3.6129 0.720593 3.6129H7.9464C8.16019 3.6129 8.3335 3.78621 8.3335 4C8.3335 4.21379 8.16019 4.38709 7.9464 4.38709H0.720593C0.506805 4.38709 0.333496 4.21379 0.333496 4Z" fill="white"></path></svg></div></i><p class="text-base text-black lg:text-lg">"Even though it is a lightweight solution, it offers useful automations and practical integrations with email, calendar, and other everyday tools."</p></div></div><div class="flex flex-col gap-y-4 rounded-lg border-grey-15 sm:gap-y-8 md:w-1/2 lg:border-1 lg:p-5"><h3 class="text-2xl font-bold text-black" data-testid="cons-title">Cons</h3><div data-testid="proscons" class="flex flex-nowrap ConReviews"><i class="mr-4 pt-1"><div class="flex h-4 w-4 items-center justify-center gap-3 rounded-full bg-[#E94F37] p-1"><svg xmlns="http://www.w3.org/2000/svg" width="9" height="8" viewBox="0 0 9 8" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.333496 3.8871C0.333496 3.67331 0.506805 3.5 0.720593 3.5H7.9464C8.16019 3.5 8.3335 3.67331 8.3335 3.8871C8.3335 4.10088 8.16019 4.27419 7.9464 4.27419H0.720593C0.506805 4.27419 0.333496 4.10088 0.333496 3.8871Z" fill="white"></path></svg></div></i><p class="text-base text-black lg:text-lg">"Limited advanced features compared to full-scale CRMs like Zoho CRM or Salesforce (may not suit very large enterprises)."</p></div><div data-testid="proscons" class="flex flex-nowrap ConReviews"><i class="mr-4 pt-1"><div class="flex h-4 w-4 items-center justify-center gap-3 rounded-full bg-[#E94F37] p-1"><svg xmlns="http://www.w3.org/2000/svg" width="9" height="8" viewBox="0 0 9 8" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.333496 3.8871C0.333496 3.67331 0.506805 3.5 0.720593 3.5H7.9464C8.16019 3.5 8.3335 3.67331 8.3335 3.8871C8.3335 4.10088 8.16019 4.27419 7.9464 4.27419H0.720593C0.506805 4.27419 0.333496 4.10088 0.333496 3.8871Z" fill="white"></path></svg></div></i><p class="text-base text-black lg:text-lg">"It's a little tricky at first to figure out how to quickly search for what you need-a specific contact, for instance."</p></div><div data-testid="proscons" class="flex flex-nowrap ConReviews"><i class="mr-4 pt-1"><div class="flex h-4 w-4 items-center justify-center gap-3 rounded-full bg-[#E94F37] p-1"><svg xmlns="http://www.w3.org/2000/svg" width="9" height="8" viewBox="0 0 9 8" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.333496 3.8871C0.333496 3.67331 0.506805 3.5 0.720593 3.5H7.9464C8.16019 3.5 8.3335 3.67331 8.3335 3.8871C8.3335 4.10088 8.16019 4.27419 7.9464 4.27419H0.720593C0.506805 4.27419 0.333496 4.10088 0.333496 3.8871Z" fill="white"></path></svg></div></i><p class="text-base text-black lg:text-lg">"While it provides basic analytics, I find it challenging to dive deeper into campaign performance or generate highly customized reports"</p></div></div></section></div><hr class="my-8"/><div data-testid="write-a-review" class="flex flex-col items-center gap-4 sm:flex-row sm:justify-between p-0"><p data-testid="write-a-review-header" class="text-lg font-bold text-black lg:text-xl">Have you used <!-- -->Bigin by Zoho CRM<!-- --> and would like to share your experience with 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mt-3 w-full sm:my-auto sm:ml-auto sm:w-[150px] lg:whitespace-nowrap">Get Free Advice</button></div></div></div></section><div class="main-content apollo-grid mt-12 grid-cols-none lg:grid-cols-12"><div class="block self-baseline lg:col-span-3 lg:h-[980px]"><div class="block lg:flex" id="left-filters-container"><!--$--><section class="rounded-lg border border-solid border-gray-200 bg-white mb-[36px] sidebar col-start-1 row-span-1 hidden w-full shadow-[0_2px_4px_0_rgba(102,102,102,0.15)] lg:col-span-3 lg:flex max-w-full"><div data-testid="left-aligned-Filters" class="w-full max-w-full " id="left-aligned-filters"><div class="overflow-x-hidden px-6 pb-3 pt-4 border-b border-solid border-grey-15"><p class="text-xl font-bold text-grey-91">Filters</p></div><p class="mb-0 text-left
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">Filter Reviews</p><a href="#product-catalog" aria-label="Close Filters" class="block lg:hidden"><i class="IconComponent bg-icon-x-line-black block h-4 w-4 bg-cover bg-center bg-no-repeat" data-testid="iconComponent"></i></a><div class="overflow-y-auto"><div class="grid w-full grid-cols-1 overflow-y-scroll sm:grid-cols-2 lg:grid-cols-1 [@media(min-width:900px)_and_(max-width:1023px)]:grid-cols-3"><div class="border-b border-solid border-grey-15"><div data-testid="sizes-filter-section" class="overflow-x-hidden px-0 lg:px-6 py-4 overflow-x-hidden overflow-y-hidden"><p class="text-lg text-grey-91 font-bold mb-3 text-left">Company Size</p><ul data-testid="company-size-filters" class="pl-0 overflow-y-auto "><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="companySizeOptionsA"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">Self-Employed</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="companySizeOptionsB"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">2-10</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="companySizeOptionsC"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">11-50</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="companySizeOptionsD"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">51-200</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="companySizeOptionsE"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">201-500</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item u-hide-mobile-only"><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="companySizeOptionsF"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">501-1,000</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item u-hide-mobile-only"><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="companySizeOptionsG"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">1,001-5,000</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item u-hide-mobile-only"><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="companySizeOptionsH"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">5,001-10,000</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item u-hide-mobile-only"><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="companySizeOptionsI"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">10,000+</span></label></div><!--/$--></li></ul></div></div><div class="border-b border-solid border-grey-15"><div data-testid="time-used-filter-section" class="overflow-x-hidden px-0 lg:px-6 py-4 overflow-x-hidden overflow-y-hidden"><p class="mb-3 text-left text-lg text-grey-91 font-bold">Time Used</p><ul data-testid="time-used-filters" class="pl-0 overflow-y-auto "><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="timeUsedOptionsFreeTrial"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">Free Trial</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="timeUsedOptionsLessThan6Months"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">Less than 6 months</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="timeUsedOptionsLessThan12Months"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">Less than 12 months</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="timeUsedOptionsLessThan2Years"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">Less than 2 years</span></label></div><!--/$--></li><li class="checkbox-container filters-list-item "><!--$--><div data-testid="checkbox-filter" class="relative flex justify-start pb-0.5 lg:hover:cursor-pointer lg:hover:font-bold"><div data-testid="checked-false" class="mt-1 lg:mt-1.5 w-4 h-4 rounded-sm border-solid border-1 min-w-[1rem] border-spacecadet-60 lg:hover:bg-spacecadet-100 lg:hover:border-spacecadet-500 lg:hover:cursor-pointer "><svg class="invisible" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.14577 8L0 4.19659L0.865889 3.40221L4.14577 6.41123L11.1341 0L12 0.794383L4.14577 8Z" fill="white"></path></svg></div><label class="pl-2 text-base lg:text-lg lg:hover:cursor-pointer" for="timeUsedOptionsMoreThan2Years"><span class="checkbox items-center text-base text-grey-91 lg:text-lg">More than 2 years</span></label></div><!--/$--></li></ul></div></div><div class=""><div class="overflow-x-hidden px-0 lg:px-6 py-4 overflow-x-hidden overflow-y-hidden border-b-white"><p class="mb-3 text-left text-lg text-grey-91 font-bold">User Rating</p><ul 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You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":4}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Dee\"},\"datePublished\":\"February 2025\",\"dateModified\":\"\",\"reviewBody\":\"It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":3}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Wong\"},\"datePublished\":\"October 2025\",\"dateModified\":\"\",\"reviewBody\":\"Bigin by Zoho CRM tends to be a good fit when:\\n\\n- You are a small team (2-10 people) or startup.\\n\\n- You need basic CRM functionality (lead/contact/deal management, reminders, simple automations).\\n\\n- You want something you can setup quickly, and with minimal overhead (not a heavy IT project).\\n\\n- Price sensitivity is important.\\n\\n- You mostly work within simpler, linear sales pipelines rather than very complex, conditional processes.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":5}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Anonymous\"},\"datePublished\":\"November 2025\",\"dateModified\":\"\",\"reviewBody\":\"This has been a very postive experience with no complications in rolling out this new platform. It has provided good visibility of the sales function and allowed us to scale accordingly.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":5}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Anonymous\"},\"datePublished\":\"November 2025\",\"dateModified\":\"\",\"reviewBody\":\"I have been using Bigin, Zoho's CRM for small businesses, and the experience has been very positive. The interface is simple and intuitive, which makes it easy to track customers and opportunities. Even though it is a lightweight solution, it offers useful automations and practical integrations with email, calendar, and other everyday tools. In addition, it is extremely cost-effective for those who are structuring their business processes. 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I haven't found another free version that offers a sales pipeline.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":5}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Stephen\"},\"datePublished\":\"November 2025\",\"dateModified\":\"\",\"reviewBody\":\"Overall, it is a great product—ideal for small businesses or startups that do not have a large sales team, but still need more automation to manage sales processes with limited resources.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":4}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Sai Pradiktha\"},\"datePublished\":\"November 2025\",\"dateModified\":\"\",\"reviewBody\":\"a small or mid-sized team (sales/marketing oriented),\\nlooking for a lightweight CRM rather than a heavy, enterprise system,\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":4}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Harry\"},\"datePublished\":\"November 2025\",\"dateModified\":\"\",\"reviewBody\":\"\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":5}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Debbie\"},\"datePublished\":\"January 2025\",\"dateModified\":\"\",\"reviewBody\":\"I love the simplicity of it all. I'm the type of person I like to figure things out without having to watch a tutorial. That let's me know if something is user friendly and this definitely is!! Give it a try...you just might like it. It's perfect for small business, new realtors that want the use of a CRM that is not bulky or complicated. Then you pair it up with Zoho Campaigns, you have yourself a sweet package!! As your business grows, you move on to Zoho CRM, if necessary.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":4}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Vishal\"},\"datePublished\":\"December 2024\",\"dateModified\":\"\",\"reviewBody\":\"I have been using Bigin for multiple clients of mine. 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I’d recommend it for startups or service-based businesses that just want a simple, visual way to track their sales without getting buried in features they won’t use.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":5}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Vishwajit\"},\"datePublished\":\"September 2025\",\"dateModified\":\"\",\"reviewBody\":\"Our overall experience has been overwhelmingly positive, as Bigin has provided a straightforward and effective way to streamline our sales process and improve customer communication.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":5}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"June\"},\"datePublished\":\"April 2025\",\"dateModified\":\"\",\"reviewBody\":\"Review for Bigin CRM by Zoho\\n\\nBigin CRM is a fantastic solution for small businesses and startups looking for a simple yet effective CRM system. 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From innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed.\\n\\nWith the moves being made, the excitement is buzzing. We are even more excited in serving you because at Dellnurse Services Limited, your projects are our passion!\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":5}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Karthikeyan\"},\"datePublished\":\"July 2025\",\"dateModified\":\"\",\"reviewBody\":\"We have completely eliminated the Excel based Data Management. It's ready and handy options to setup without much of implementation needed.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":5}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Venkateshwaran\"},\"datePublished\":\"June 2025\",\"dateModified\":\"\",\"reviewBody\":\"It has been good - I have liked the platforms ease of use and versatility as well as the support of the after sales \u0026 support team\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":4}},{\"@type\":\"Review\",\"author\":{\"@type\":\"Person\",\"name\":\"Tre\"},\"datePublished\":\"May 2025\",\"dateModified\":\"\",\"reviewBody\":\"The support is helpful and they do call you to make sure you are getting the help you need.\",\"reviewRating\":{\"@type\":\"Rating\",\"ratingValue\":4}}]}"])</script><script>self.__next_f.push([1,"22:{\"id\":\"c721bac1-b543-47bb-bebf-a490859b258a\",\"isPpl\":true,\"name\":\"Small Business CRM\",\"seoId\":\"489\",\"slug\":\"small-business-crm\",\"url\":\"https://www.softwareadvice.com/category/489-small-business-crm/\"}\n23:T4a1,LIMITATIONS\n\n1. Limited Features / Customization\n- As we scale up, or if we have more complicated processes, Bigin may feel restrictive. Features that we find lacking include: more advanced workflow automations, complex reporting, cross-filters, deeper customization of stages.\n- Once our needs grow, we need to move to full Zoho CRM.\n\n2. Integration Constraints\n- While integrations exist, non-Zoho or less common tools sometimes are harder to connect or have less reliable syncs.\n- Glitches with Gmail add-on or with email/web-form integrations.\n\n3. Automation Limitations\n- Automation is more basic: recurring tasks are simple, fewer triggers/conditions, less sophisticated rules. For example, stage transitions, automated follow-ups have constraints.\n\n4. Onboarding Can Vary\n- Onboarding is less than ideal. Sometimes slow, reactive rather than proactive.\n- A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal.\n\n5. Scaling Up is a Challenge\n- If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term. Moving up to Zoho CRM or other robust CRMs may eventually be needed.24:T4ea,I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads. From day one, the setup was incredibly easy — no long onboarding process or steep learning curve. The visual sales pipeline was the highlight for me. It gave my team a clear picture of where every deal stood, and dragging deals from one stage to another felt really natural.\n\nI also appreciated how clean and focused the interface was. Unlike other CRMs I've tried, Bigin doesn't overwhelm you with features you don’t need. It helped us stay organized without adding complexity to our workflow.\n\nThat said, as our need"])</script><script>self.__next_f.push([1,"s evolved, we did run into some limitations. The reporting tools are a bit too basic — you can’t slice and dice your data the way you might want to. Also, automation is minimal, so we couldn’t build out more advanced follow-up processes or email sequences. Integrations outside of the Zoho ecosystem were hit-or-miss.\n\nStill, for the price, Bigin delivered a lot of value. It’s ideal for small teams who want structure without the bloat. I’d recommend it for startups or service-based businesses that just want a simple, visual way to track their sales without getting buried in features they won’t use.25:T4aa,At Dellnurse, we are working on some operational upgrades that we are very excited about! We are especially proud of team dedication and commitment in getting this new phase off the ground in time and on budget. Just as our clients projects are our passion, so too are our own company's internal projects.\n\nWe are especially excited working with Futureline Global as our preferred managed services provider. From innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed.\n\nWith the moves being made, the excitement is buzzing. 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clean pipeline view; effortless lead capture from email/web forms; the Gmail add-on saves time; tasks and reminders keep our team consistent; mobile app is reliable at events.\",\"The pipeline view gives instant visibility on who’s waiting on what, hand-offs are cleaner because every email and note is on the record, and our team actually keeps the CRM updated because it’s simple and fast.\",\"Even though it is a lightweight solution, it offers useful automations and practical integrations with email, calendar, and other everyday tools.\"]\n51:[\"Limited advanced features compared to full-scale CRMs like Zoho CRM or Salesforce (may not suit very large enterprises).\",\"It's a little tricky at first to figure out how to quickly search for what you need-a specific contact, for instance.\",\"While it provides basic analytics, I find it challenging to dive deeper into campaign performance or generate highly customized reports\"]\n53:[]\n52:{\"totalCount\":1,\"nodes\":\"$53\"}\n58:[]\n57:{\"nodes\":\"$58\"}\n59:{\"companySize\":\"C\",\"firstName\":\"AK\",\"industry\":\"Computer Software\",\"isValidated\":true,\"lastName\":\"Viswanath\",\"profilePictureUrl\":\"https://reviews.capterra.com/cdn/profile-images/linkedin/e643d18ff56fb7ba6774c9ffae9a6c91c88e9456ddd47137d6712a5545cbf5fa.jpeg\"}\n56:{\"consText\":\"As such there are no negatives about the platform. All the functionalities work well - If I did have to point out something then maybe the fact that the mobile version doesn't have a couple of filters - which again is not a deal breaker.\",\"customerSupportRating\":5,\""])</script><script>self.__next_f.push([1,"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"Overall experience has been great! It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance.\",\"id\":\"Capterra___7064310\",\"overallRating\":5,\"previousVersions\":\"$57\",\"prosText\":\"We had been exploring different CRM options for quite some time, but most either came with too many unnecessary features or lacked the essentials we needed. Another major challenge we faced was team adoption. \\n\\nWith BIGIN, that completely changed. It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. The support has also been outstanding—whenever I’ve needed help, the support widget has provided quick and effective solutions. \\n\\nHighly recommend BIGIN to any team looking for a simple yet powerful CRM!\",\"reasonsForChoosing\":\"It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. The support has also been outstanding - whenever I’ve needed help, the support widget has provided quick and effective solutions.\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$59\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"Best CRM for small teams\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-12-17T06:49:16Z\"}\n5c:[]\n5b:{\"nodes\":\"$5c\"}\n5d:{\"companySize\":\"D\",\"firstName\":\"Alberto\",\"industry\":\"Electrical/Electronic Manufacturing\",\"isValidated\":true,\"lastName\":\"De Matteis\",\"profilePictureUrl\":null}\n5a:{\"consText\":\"If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools\",\"customerSupportRating\":4,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"Sales reps spend less time on administration and more time focusing on leads. You can literally drag-and-drop a deal"])</script><script>self.__next_f.push([1," to the next stage and have the associated automation trigger instantly, which saves significant time.\",\"id\":\"Capterra___7046673\",\"overallRating\":4,\"previousVersions\":\"$5b\",\"prosText\":\"Bigin is specifically designed for small businesses and is built to manage only the necessary pipeline functions. It cuts out the bloat you find in larger CRMs, making it incredibly fast to onboard a new team member and easy to navigate daily.\",\"reasonsForChoosing\":\"As a CRM its flexible immediate and very easy to deploy\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$5d\",\"reviewerAnonymityOn\":true,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"clean, visual pipeline management interface and overall focus on simplicity\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-11-17T19:01:13Z\"}\n60:[]\n5f:{\"nodes\":\"$60\"}\n61:{\"companySize\":\"B\",\"firstName\":\"Dee\",\"industry\":\"Insurance\",\"isValidated\":true,\"lastName\":\"Williams\",\"profilePictureUrl\":null}\n5e:{\"consText\":\"The training curve and all the bells and whistles\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth.\",\"id\":\"Capterra___6705890\",\"overallRating\":3,\"previousVersions\":\"$5f\",\"prosText\":\"The layout and features are very user friendly and understandable. Being able to input new data and organizing into different categories.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$61\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"Insurance Consultant\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-02-25T02:33:36Z\"}\n63:T4a1,LIMITATIONS\n\n1. Limited Features / Customization\n- As we scale up, or if we have more complicated processes, Bigin may feel restrictive. Features that we find lacking include: more advanced workflow automations, complex reporting, cross-filters, deeper customization of stages.\n- Once our n"])</script><script>self.__next_f.push([1,"eeds grow, we need to move to full Zoho CRM.\n\n2. Integration Constraints\n- While integrations exist, non-Zoho or less common tools sometimes are harder to connect or have less reliable syncs.\n- Glitches with Gmail add-on or with email/web-form integrations.\n\n3. Automation Limitations\n- Automation is more basic: recurring tasks are simple, fewer triggers/conditions, less sophisticated rules. For example, stage transitions, automated follow-ups have constraints.\n\n4. Onboarding Can Vary\n- Onboarding is less than ideal. Sometimes slow, reactive rather than proactive.\n- A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal.\n\n5. Scaling Up is a Challenge\n- If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term. Moving up to Zoho CRM or other robust CRMs may eventually be needed.65:[]\n64:{\"nodes\":\"$65\"}\n66:{\"companySize\":\"B\",\"firstName\":\"Wong\",\"industry\":\"Commercial Real Estate\",\"isValidated\":true,\"lastName\":\"Men Hoe\",\"profilePictureUrl\":null}\n"])</script><script>self.__next_f.push([1,"62:{\"consText\":\"$63\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"Bigin by Zoho CRM tends to be a good fit when:\\n\\n- You are a small team (2-10 people) or startup.\\n\\n- You need basic CRM functionality (lead/contact/deal management, reminders, simple automations).\\n\\n- You want something you can setup quickly, and with minimal overhead (not a heavy IT project).\\n\\n- Price sensitivity is important.\\n\\n- You mostly work within simpler, linear sales pipelines rather than very complex, conditional processes.\",\"id\":\"Capterra___7024256\",\"overallRating\":5,\"previousVersions\":\"$64\",\"prosText\":\"WHAT IT DOES WELL\\n\\n1. Ease of Use \u0026 Fast Setup\\n- It has an intuitive UI, clean pipelines, and small teams can get started quickly.\\n- Less learning curve compared to more feature-rich CRMs; up and running in less than an hour.\\n\\n2. Affordable Pricing\\n- For microenterprises or mom-and-pop stores, Bigin offers a lot of essential CRM functionality at lower cost vs “full” CRMs.\\n- There is a free plan (with limitations), and paid plans that add more pipelines, workflows, records etc.\\n\\n3. Pipeline-based Sales Tracking\\n- Visual pipelines (drag \u0026 drop deal cards) are yells of ‘Way to go!’\\n- Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks.\\n\\n4. Mobile \u0026 On-the-Go Functionality\\n- The mobile app works well for me and my users. Helps us as small teams stay in touch with deals when away from desk.\\n\\n5. Simple Integrations\\n- Integrates well with other Zoho apps and with Gmail etc.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"- Lower Cost, Better Value at Entry Levels\\n- Simpler UI / Less Complexity\\n- Better Built-in Features Without “Add-On” Costs\\n- Transparent / More Affordable Pricing as You Grow\\n- Easier Migration \u0026 Setup from Spreadsheets or Minimal CRM Use\",\"reviewer\":\"$66\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan2Years\",\"title\":\"“The Complete 2025 Review: How Bigin by Zoho CRM Empowers Small Business Sales Teams”\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-10-09T14:27:10Z\"}\n"])</script><script>self.__next_f.push([1,"69:[]\n68:{\"nodes\":\"$69\"}\n6a:{\"companySize\":\"A\",\"firstName\":\"Ross\",\"industry\":\"Events Services\",\"isValidated\":true,\"lastName\":\"Easterbrook\",\"profilePictureUrl\":\"https://reviews.capterra.com/cdn/profile-images/linkedin/91a58514def499dfea0c3826e9f3ce8135f94335b33fc4ac57177174fa05d1a4.jpeg\"}\n67:{\"consText\":\"There is nothing that is particularly negative when looking at Bigin by Zoho CRM. The CRM is simple and this may mean that we need to migrate to another platform if/when we are growing further\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"This has been a very postive experience with no complications in rolling out this new platform. It has provided good visibility of the sales function and allowed us to scale accordingly.\",\"id\":\"Capterra___7037842\",\"overallRating\":5,\"previousVersions\":\"$68\",\"prosText\":\"This is a great compact CRM that allows companies of all sizes to bring their contacts and pipeline together very easily. The setup and configuration is simple to use and it is great value for money. Email sync was very easy to add and we are now looking at other aspects of the CRM that we can add through the marketplace.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$6a\",\"reviewerAnonymityOn\":true,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Great CRM for any startup\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-11-02T09:13:20Z\"}\n6d:[]\n6c:{\"nodes\":\"$6d\"}\n6e:{\"companySize\":\"A\",\"firstName\":\"Alexandre\",\"industry\":\"Internet\",\"isValidated\":true,\"lastName\":\"Costa\",\"profilePictureUrl\":\"https://reviews.capterra.com/cdn/profile-images/linkedin/7cceb36d8e890280b51d6cefa6a17603be3293af4855033620769f0815c12256.jpeg\"}\n6b:{\"consText\":\"Some advanced features, such as fully customized reports and more complex automations, are still limited. Also, the official WhatsApp integration could be more straightforward and affordable.\",\"customerSupportRating\":4,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Weekly\",\"fun"])</script><script>self.__next_f.push([1,"ctionalityRating\":4,\"generalComments\":\"I have been using Bigin, Zoho's CRM for small businesses, and the experience has been very positive. The interface is simple and intuitive, which makes it easy to track customers and opportunities. Even though it is a lightweight solution, it offers useful automations and practical integrations with email, calendar, and other everyday tools. In addition, it is extremely cost-effective for those who are structuring their business processes. It is a great option for those looking for a functional, uncomplicated CRM focused on efficiency.\",\"id\":\"Capterra___7038999\",\"overallRating\":5,\"previousVersions\":\"$6c\",\"prosText\":\"The system is lightweight, visually clean, and very easy to use. Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks. Integrations with email, calendar, and other tools work smoothly, creating a more efficient workflow.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$6e\",\"reviewerAnonymityOn\":true,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan12Months\",\"title\":\"One of the best I've ever tried\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-11-04T14:31:18Z\"}\n71:[]\n70:{\"nodes\":\"$71\"}\n72:{\"companySize\":\"A\",\"firstName\":\"Jennifer\",\"industry\":\"Accounting\",\"isValidated\":true,\"lastName\":\"O'Rourke\",\"profilePictureUrl\":null}\n6f:{\"consText\":\"It's a little tricky at first to figure out how to quickly search for what you need-a specific contact, for instance.\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"Overall experience is an A+ for the free version. I haven't found another free version that offers a sales pipeline.\",\"id\":\"Capterra___7044886\",\"overallRating\":5,\"previousVersions\":\"$70\",\"prosText\":\"The free version has all the features I look for in a CRM/sales and lead management tool. I was especially pleased to see that they have a sales pipeline that is customizable.\",\"reasonsForChoosing\":\"\",\"reaso"])</script><script>self.__next_f.push([1,"nsForSwitching\":\"\",\"reviewer\":\"$72\",\"reviewerAnonymityOn\":true,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Free version is excellent!\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-11-13T20:55:37Z\"}\n75:[]\n74:{\"nodes\":\"$75\"}\n76:{\"companySize\":\"B\",\"firstName\":\"Stephen\",\"industry\":\"Computer Software\",\"isValidated\":true,\"lastName\":\"Ho\",\"profilePictureUrl\":null}\n73:{\"consText\":\"The loading time of certain page can be improved, as it sometimes freezes when attempting to log in.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"Overall, it is a great product—ideal for small businesses or startups that do not have a large sales team, but still need more automation to manage sales processes with limited resources.\",\"id\":\"Capterra___7051387\",\"overallRating\":4,\"previousVersions\":\"$74\",\"prosText\":\"I like the comprehensive features typically found in more costly software such as Salesforce, but at a very affordable price.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$76\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Premium 5-star product at an unbeatable price\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-11-26T09:52:02Z\"}\n79:[]\n78:{\"nodes\":\"$79\"}\n7a:{\"companySize\":\"D\",\"firstName\":\"Sai Pradiktha\",\"industry\":\"Hospital \u0026 Health Care\",\"isValidated\":true,\"lastName\":\"U K\",\"profilePictureUrl\":null}\n77:{\"consText\":\"Limited advanced automation and workflow options.\\nReporting features could be more customizable.\\nSome third-party integrations require extra setup.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"a small or mid-sized team (sales/marketing oriented),\\nlooking for a lightweight CRM rather than a heavy, enterprise system,\",\"id\":\"Capterra___7043504\",\"overallRating\":4,\"previousVersions\":\"$78\",\"prosText\":\"Simple, intuitive, and easy to set up — perfect for sma"])</script><script>self.__next_f.push([1,"ll teams.\\nPipeline view gives clear visibility of deals and follow-ups.\\nAffordable pricing with strong mobile access and Zoho integrations.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$7a\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"Trial Experience\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2025-11-12T09:04:15Z\"}\n7d:[]\n7c:{\"nodes\":\"$7d\"}\n7e:{\"companySize\":\"B\",\"firstName\":\"Harry\",\"industry\":\"Education Management\",\"isValidated\":true,\"lastName\":\"Hastings\",\"profilePictureUrl\":null}\n7b:{\"consText\":\"It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix. Wonderful interaction.\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"\",\"id\":\"Capterra___7038132\",\"overallRating\":5,\"previousVersions\":\"$7c\",\"prosText\":\"It really is an exceptional piece of software. The support team are great and were quick to fix bugs I encountered. It is at a competitive price point also. Easy to use - good jib.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$7e\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Exceptional software for making life easy\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-11-03T07:29:21Z\"}\n81:[]\n80:{\"nodes\":\"$81\"}\n82:{\"companySize\":\"C\",\"firstName\":\"Debbie\",\"industry\":\"Non-Profit Organization Management\",\"isValidated\":true,\"lastName\":\"Santiago\",\"profilePictureUrl\":null}\n7f:{\"consText\":\"The dashboard is strictly for business forecasting. I haven't been able to set it up where I can see my meeting schedule or client follow-up.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"I love the simplicity of it all. I'm the type of person I like to figure things out without having to watch a tutorial. That let's me know if something is user friendly and this definitely is!! "])</script><script>self.__next_f.push([1,"Give it a try...you just might like it. It's perfect for small business, new realtors that want the use of a CRM that is not bulky or complicated. Then you pair it up with Zoho Campaigns, you have yourself a sweet package!! As your business grows, you move on to Zoho CRM, if necessary.\",\"id\":\"Capterra___6644741\",\"overallRating\":4,\"previousVersions\":\"$80\",\"prosText\":\"SUPER EASY to use...to figure out. My favorite is that you have 10+ custom fields to customize the contact info you require. It's easy to import/export. Creating lists to export, custom views... OVERALL it's pretty amazing and it's perfect for the small business.\",\"reasonsForChoosing\":\"Ease of use. Price. We're a small non-profit.\",\"reasonsForSwitching\":\"At any moment a Google Sheet can be deleted. There is no way to see a progression of information--it's just replaced in the cells\",\"reviewer\":\"$82\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"Bigin is a great beginner CRM for small businesses!!\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-01-03T13:29:30Z\"}\n85:[]\n84:{\"nodes\":\"$85\"}\n86:{\"companySize\":\"C\",\"firstName\":\"Vishal\",\"industry\":\"Retail\",\"isValidated\":true,\"lastName\":\"Sirur\",\"profilePictureUrl\":null}\n83:{\"consText\":\"Very restricted when it comes to migration and whatsapp modules are a pain for sure.\",\"customerSupportRating\":3,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"I have been using Bigin for multiple clients of mine. This is one of the best and the most reasonably priced CRMs to start your business with.\",\"id\":\"Capterra___6637976\",\"overallRating\":4,\"previousVersions\":\"$84\",\"prosText\":\"The simplisity and the purpose it serves. Just right.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"Zoho CRM is expensive. looking for reasonable optons. Bigin is good.\",\"reviewer\":\"$86\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan12Months\",\"title\":\"Bigin is good to start with CRM.\",\"valueForMoneyRating\":"])</script><script>self.__next_f.push([1,"5,\"vendorReply\":null,\"writtenOn\":\"2024-12-26T12:03:24Z\"}\n89:[]\n88:{\"nodes\":\"$89\"}\n8a:{\"companySize\":\"B\",\"firstName\":\"Mansi\",\"industry\":\"Health, Wellness and Fitness\",\"isValidated\":true,\"lastName\":\"Mourya\",\"profilePictureUrl\":null}\n"])</script><script>self.__next_f.push([1,"87:{\"consText\":\" integrations with other tools are generally seamless, there are a few third-party applications that I wish Bigin supported. \",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"Firstly, the user interface is incredibly intuitive. I was able to get started with minimal setup time and training. The pipeline management features are fantastic, allowing me to easily track the progress of my deals and stay organized. The customization options are also impressive, enabling me to tailor the CRM to fit my specific business needs perfectly.\",\"id\":\"Capterra___6349380\",\"overallRating\":5,\"previousVersions\":\"$88\",\"prosText\":\"I recently started using Bigin CRM, and I have to say, it has completely transformed the way I manage my customer relationships and sales processes. As a small business owner, finding a CRM that is both powerful and easy to use has been a challenge, but Bigin CRM has exceeded all my expectations.\",\"reasonsForChoosing\":\"One of the standout features for me is the seamless integration with other tools I use daily. Whether it’s syncing with my email, calendar, or other business applications, Bigin CRM ensures that all my data is in one place, making my workflow much more efficient.\\n\\nCustomer support has been top-notch as well. Whenever I had questions or needed assistance, the Bigin team was quick to respond and provided thorough, helpful solutions.\\n\\nOverall, Bigin CRM offers exceptional value for its price. It’s a robust, user-friendly solution that has significantly improved my ability to manage customer relationships and drive sales. I highly recommend it to any small business looking for an effective CRM system.\",\"reasonsForSwitching\":\"HUBSPOT was costly and less efficient. Had less features.\",\"reviewer\":\"$8a\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan2Years\",\"title\":\"Enhancing Business Efficiency with Bigin by Zoho CRM and Wix Integration\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2024-06-19T08:42:38Z\"}\n"])</script><script>self.__next_f.push([1,"8d:[]\n8c:{\"nodes\":\"$8d\"}\n8e:{\"companySize\":\"B\",\"firstName\":\"Aziz\",\"industry\":\"Real Estate\",\"isValidated\":true,\"lastName\":\"Karimov\",\"profilePictureUrl\":null}\n8b:{\"consText\":\"Basic Analytics- \\nReporting is straightforward, but not ideal for deep data analysis or complex KPIs.\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"Zoho Bigin has helped to improve customer relationship management, track communications, and gain better insights into our sales performance—all at a very cost-effective price point.\",\"id\":\"Capterra___6833491\",\"overallRating\":5,\"previousVersions\":\"$8c\",\"prosText\":\"The platform is clean, intuitive, and quick to implement, making it ideal for teams that want to hit the ground running. We particularly appreciate the mobile app, which keeps our team connected and in control, even when working remotely.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$8e\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan12Months\",\"title\":\"Trusted CRM\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-06-13T13:06:44Z\"}\n90:T4ea,I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads. From day one, the setup was incredibly easy — no long onboarding process or steep learning curve. The visual sales pipeline was the highlight for me. It gave my team a clear picture of where every deal stood, and dragging deals from one stage to another felt really natural.\n\nI also appreciated how clean and focused the interface was. Unlike other CRMs I've tried, Bigin doesn't overwhelm you with features you don’t need. It helped us stay organized without adding complexity to our workflow.\n\nThat said, as our needs evolved, we did run into some limitations. The reporting tools are a bit too basic — you can’t slice and dice your data the way you might want to. Also, automation is minimal, so we couldn’t build out more advanced follow-up proce"])</script><script>self.__next_f.push([1,"sses or email sequences. Integrations outside of the Zoho ecosystem were hit-or-miss.\n\nStill, for the price, Bigin delivered a lot of value. It’s ideal for small teams who want structure without the bloat. I’d recommend it for startups or service-based businesses that just want a simple, visual way to track their sales without getting buried in features they won’t use.92:[]\n91:{\"nodes\":\"$92\"}\n93:{\"companySize\":\"B\",\"firstName\":\"Piotr\",\"industry\":\"Retail\",\"isValidated\":true,\"lastName\":\"Bernacik\",\"profilePictureUrl\":null}\n8f:{\"consText\":\"1. Limited Features for Growing Teams\\n2. Customization Constraints\\n3. No Multi-Pipeline Support in Basic Plan\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"$90\",\"id\":\"Capterra___6826297\",\"overallRating\":5,\"previousVersions\":\"$91\",\"prosText\":\"1. User-Friendly Interface\\n2. Pipeline-Centric Approach\\n3. Mobile-First Functionality\\n4. Affordability\\n5. Seamless Zoho Ecosystem Integration\\n6. Customization without Complexity\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$93\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Bigin by Zoho CRM Review\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-06-04T07:49:16Z\"}\n96:[]\n95:{\"nodes\":\"$96\"}\n97:{\"companySize\":\"B\",\"firstName\":\"Vishwajit\",\"industry\":\"Import and Export\",\"isValidated\":true,\"lastName\":\"Shendge\",\"profilePictureUrl\":null}\n94:{\"consText\":\"While excellent for our core needs, the reporting features could be more advanced to allow for deeper, more customized sales analytics.\",\"customerSupportRating\":4,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"Our overall experience has been overwhelmingly positive, as Bigin has provided a straightforward and effective way to streamline our sales process and improve customer communication.\",\"id\":\"Capterra___7011345\",\"overallRating\":5,\"previousVersions\":\"$95\",\"prosText\":\"The sheer simplicity of its i"])</script><script>self.__next_f.push([1,"nterface allowed our team to get organized and manage our entire customer pipeline from day one without any complex training.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$97\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"A Game Changer for Our Business\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-09-18T13:24:32Z\"}\n9a:[]\n99:{\"nodes\":\"$9a\"}\n9b:{\"companySize\":\"C\",\"firstName\":\"June\",\"industry\":\"Real Estate\",\"isValidated\":true,\"lastName\":\"Tan\",\"profilePictureUrl\":null}\n98:{\"consText\":\"the interface is not as beautiful as monday.com\",\"customerSupportRating\":3,\"easeOfUseRating\":3,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":3,\"generalComments\":\"Review for Bigin CRM by Zoho\\n\\nBigin CRM is a fantastic solution for small businesses and startups looking for a simple yet effective CRM system. What really stands out is its user-friendly interface – it’s clean, intuitive, and doesn’t overwhelm new users with unnecessary complexity. Setting up pipelines, tracking deals, and managing contacts is incredibly easy and streamlined.\\n\\nOne of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go. The automation and integration capabilities (especially with other Zoho apps) are also quite powerful, considering the affordable pricing.\\n\\nThat said, while it works wonderfully for small teams, it might feel limited for businesses that require more advanced customization, analytics, or enterprise-grade features.\\n\\nOverall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines.\",\"id\":\"Capterra___6768032\",\"overallRating\":4,\"previousVersions\":\"$99\",\"prosText\":\"simplicity and customisation Overall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines.\",\"reasonsForChoosing\":"])</script><script>self.__next_f.push([1,"\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$9b\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"our experienced with Bigin Zoho CRM\",\"valueForMoneyRating\":3,\"vendorReply\":null,\"writtenOn\":\"2025-04-05T10:04:38Z\"}\n9e:[]\n9d:{\"nodes\":\"$9e\"}\n9f:{\"companySize\":\"B\",\"firstName\":\"Naveen\",\"industry\":\"Information Technology and Services\",\"isValidated\":true,\"lastName\":\"G\",\"profilePictureUrl\":null}\n"])</script><script>self.__next_f.push([1,"9c:{\"consText\":\"What I liked least about Bigin is the limited document handling functionality. There's no option to upload or store documents such as quotes, contracts, or invoices directly in the CRM, which would have been a helpful feature. Additionally, for more advanced reporting or scalability, the platform might feel a bit constrained as your business grows. Some additional customization options in reporting would make it even more powerful.\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"My overall experience with Bigin by Zoho CRM has been highly positive. It offers a smooth, intuitive experience from the start, with an easy setup process that allowed my team to dive in quickly without much training. The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups. Bigin has streamlined our workflow and improved team communication, which has been a major boost for our efficiency.\\n\\nThough it’s perfect for small to mid-sized teams, I do feel that as we grow, some additional features—like advanced reporting and the ability to upload documents—would make it even more beneficial. Despite this, Bigin has provided us with great value for the investment and has had a positive impact on how we handle our sales operations.\",\"id\":\"Capterra___6535551\",\"overallRating\":5,\"previousVersions\":\"$9d\",\"prosText\":\"What I liked most about Bigin by Zoho CRM is how incredibly easy it is to set up and use. The visual sales pipeline makes tracking deals a breeze, and the automation features save a lot of time by handling follow-ups and communication updates. It’s also a cost-effective solution that offers great value for small to mid-sized teams. The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything organized.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$9f\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"Streamlined Efficiency with Outstanding Value\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2024-10-10T03:28:38Z\"}\n"])</script><script>self.__next_f.push([1,"a2:[]\na1:{\"nodes\":\"$a2\"}\na3:{\"companySize\":\"B\",\"firstName\":\"Sergio\",\"industry\":\"Biotechnology\",\"isValidated\":true,\"lastName\":\"Moreno\",\"profilePictureUrl\":null}\na0:{\"consText\":\"If your team needs deep data slicing (for example, multi-dimensional pivot reports), you may outgrow Bigin quickly.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Weekly\",\"functionalityRating\":4,\"generalComments\":\"My overall experience with Bigin by Zoho has been very positive, especially for small sales teams that need a straightforward pipeline-centric CRM without the complexity or cost of a full-scale system. In practice, Bigin’s clean Kanban-style interface makes it easy to visualize where each deal stands at any given moment. Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running within a day.\",\"id\":\"Capterra___6826173\",\"overallRating\":4,\"previousVersions\":\"$a1\",\"prosText\":\"Robust for small to medium sales teams, very intuitive, but lacks some advanced analytics.\\n\\nDrag-and-drop deal cards streamline daily sales workflows.\\n\\nQuick Setup \u0026 Onboarding\\n\\nInitial configuration takes just a few minutes; most of the default fields already align with typical sales processes.\\n\\nNew users require minimal training to start adding contacts, deals, and tasks immediately.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$a3\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan12Months\",\"title\":\"Simple, Cost-Effective CRM with Smooth Pipeline Management\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2025-06-04T01:21:39Z\"}\na6:[]\na5:{\"nodes\":\"$a6\"}\na7:{\"companySize\":\"B\",\"firstName\":\"Michael\",\"industry\":\"Hospitality\",\"isValidated\":true,\"lastName\":\"Pickett\",\"profilePictureUrl\":\"https://reviews.capterra.com/cdn/profile-images/linkedin/3d2ad86553139db27bb333e0a6939a94729d77e6719fdcc6b027d9ab67795eff.jpeg\"}\na4:{\"consText\":\"Nothing really, I like the support \u0026 the politeness\",\"customerSupportRatin"])</script><script>self.__next_f.push([1,"g\":3,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"Great company, very helpful. Can use all the features including the mobile version\",\"id\":\"Capterra___6681326\",\"overallRating\":5,\"previousVersions\":\"$a5\",\"prosText\":\"The Price, great value for money. So much cheaper than others.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$a7\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan2Years\",\"title\":\"The Best CRM\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-02-06T17:33:37Z\"}\naa:[]\na9:{\"nodes\":\"$aa\"}\nab:{\"companySize\":\"A\",\"firstName\":\"Antonio\",\"industry\":\"Marketing and Advertising\",\"isValidated\":true,\"lastName\":\"Moreno\",\"profilePictureUrl\":null}\na8:{\"consText\":\"The integration with whatsapp is not what I expected, you have the use templates.\",\"customerSupportRating\":4,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"I have used plenty of CRM's, Bigin is one that I have fallen in love with, It's very easy to customize it.\",\"id\":\"Capterra___6786391\",\"overallRating\":5,\"previousVersions\":\"$a9\",\"prosText\":\"They are constantly upgrading the user experience, I love that I can now use it seamlessly with my mac as an app, and also that I can have shortcuts through the control center on iOS.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":\"$ab\",\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan12Months\",\"title\":\"Great CRM if you use iOS and Mac OS\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2025-04-22T18:41:17Z\"}\nad:T4aa,At Dellnurse, we are working on some operational upgrades that we are very excited about! We are especially proud of team dedication and commitment in getting this new phase off the ground in time and on budget. Just as our clients projects are our passion, so too are our own company's internal projects.\n\nWe are especially excited working with Futureline Global as our preferred managed services provider. From "])</script><script>self.__next_f.push([1,"innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed.\n\nWith the moves being made, the excitement is buzzing. We are even more excited in serving you because at Dellnurse Services Limited, your projects are our passion!af:[]\nae:{\"nodes\":\"$af\"}\nb0:{\"companySize\":\"B\",\"firstName\":\"Wendell\",\"industry\":\"Maritime\",\"isValidated\":true,\"lastName\":\"Nurse\",\"profilePictureUrl\":\"https://reviews.capterra.com/cdn/profile-images/linkedin/9a3ff47414d025ad95c647f0a2fb2d5e5882f7a8719b1b3b429e608e65aba97a.jpeg\"}\nac:{\"consText\":\"We are aware of Bigin's role in the market and its not the full fledged CRM solution but we wished the email function was part of the Free version, at least the basic function of sending mails.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"$ad\",\"id\":\"Capterra___6455246\",\"overallRating\":5,\"previousVersions\":\"$ae\",\"prosText\":\"Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate follow-ups seamlessly. 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I was especially pleased to see that they have a sales pipeline that is customizable.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"A\",\"firstName\":\"Jennifer\",\"industry\":\"Accounting\",\"isValidated\":true,\"lastName\":\"O'Rourke\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":true,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Free version is excellent!\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-11-13T20:55:37Z\"},{\"consText\":\"The loading time of certain page can be improved, as it sometimes freezes when attempting to log in.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"Overall, it is a great product—ideal for small businesses or startups that do not have a large sales team, but still need more automation to manage sales processes with limited resources.\",\"id\":\"Capterra___7051387\",\"overallRating\":4,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"I like the comprehensive features typically found in more costly software such as Salesforce, but at a very affordable price.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Stephen\",\"industry\":\"Computer Software\",\"isValidated\":true,\"lastName\":\"Ho\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Premium 5-star product at an unbeatable price\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-11-26T09:52:02Z\"},{\"consText\":\"Limited advanced automation and workflow options.\\nReporting features could be more customizable.\\nSome third-party integrations require extra setup.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"a small or mid-sized team (sales/marketing oriented),\\nlooking for a lightweight CRM rather than a heavy, enterprise system,\",\"id\":\"Capterra___7043504\",\"overallRating\":4,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"Simple, intuitive, and easy to set up — perfect for small teams.\\nPipeline view gives clear visibility of deals and follow-ups.\\nAffordable pricing with strong mobile access and Zoho integrations.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"D\",\"firstName\":\"Sai Pradiktha\",\"industry\":\"Hospital \u0026 Health Care\",\"isValidated\":true,\"lastName\":\"U K\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"Trial Experience\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2025-11-12T09:04:15Z\"},{\"consText\":\"It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix. Wonderful interaction.\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"\",\"id\":\"Capterra___7038132\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"It really is an exceptional piece of software. The support team are great and were quick to fix bugs I encountered. It is at a competitive price point also. Easy to use - good jib.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Harry\",\"industry\":\"Education Management\",\"isValidated\":true,\"lastName\":\"Hastings\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Exceptional software for making life easy\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-11-03T07:29:21Z\"},{\"consText\":\"The dashboard is strictly for business forecasting. I haven't been able to set it up where I can see my meeting schedule or client follow-up.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"I love the simplicity of it all. I'm the type of person I like to figure things out without having to watch a tutorial. That let's me know if something is user friendly and this definitely is!! Give it a try...you just might like it. It's perfect for small business, new realtors that want the use of a CRM that is not bulky or complicated. Then you pair it up with Zoho Campaigns, you have yourself a sweet package!! As your business grows, you move on to Zoho CRM, if necessary.\",\"id\":\"Capterra___6644741\",\"overallRating\":4,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"SUPER EASY to use...to figure out. My favorite is that you have 10+ custom fields to customize the contact info you require. It's easy to import/export. Creating lists to export, custom views... OVERALL it's pretty amazing and it's perfect for the small business.\",\"reasonsForChoosing\":\"Ease of use. Price. We're a small non-profit.\",\"reasonsForSwitching\":\"At any moment a Google Sheet can be deleted. There is no way to see a progression of information--it's just replaced in the cells\",\"reviewer\":{\"companySize\":\"C\",\"firstName\":\"Debbie\",\"industry\":\"Non-Profit Organization Management\",\"isValidated\":true,\"lastName\":\"Santiago\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"Bigin is a great beginner CRM for small businesses!!\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-01-03T13:29:30Z\"},{\"consText\":\"Very restricted when it comes to migration and whatsapp modules are a pain for sure.\",\"customerSupportRating\":3,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"I have been using Bigin for multiple clients of mine. This is one of the best and the most reasonably priced CRMs to start your business with.\",\"id\":\"Capterra___6637976\",\"overallRating\":4,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"The simplisity and the purpose it serves. Just right.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"Zoho CRM is expensive. looking for reasonable optons. Bigin is good.\",\"reviewer\":{\"companySize\":\"C\",\"firstName\":\"Vishal\",\"industry\":\"Retail\",\"isValidated\":true,\"lastName\":\"Sirur\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan12Months\",\"title\":\"Bigin is good to start with CRM.\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2024-12-26T12:03:24Z\"},{\"consText\":\" integrations with other tools are generally seamless, there are a few third-party applications that I wish Bigin supported. \",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"Firstly, the user interface is incredibly intuitive. I was able to get started with minimal setup time and training. The pipeline management features are fantastic, allowing me to easily track the progress of my deals and stay organized. The customization options are also impressive, enabling me to tailor the CRM to fit my specific business needs perfectly.\",\"id\":\"Capterra___6349380\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"I recently started using Bigin CRM, and I have to say, it has completely transformed the way I manage my customer relationships and sales processes. As a small business owner, finding a CRM that is both powerful and easy to use has been a challenge, but Bigin CRM has exceeded all my expectations.\",\"reasonsForChoosing\":\"One of the standout features for me is the seamless integration with other tools I use daily. Whether it’s syncing with my email, calendar, or other business applications, Bigin CRM ensures that all my data is in one place, making my workflow much more efficient.\\n\\nCustomer support has been top-notch as well. Whenever I had questions or needed assistance, the Bigin team was quick to respond and provided thorough, helpful solutions.\\n\\nOverall, Bigin CRM offers exceptional value for its price. It’s a robust, user-friendly solution that has significantly improved my ability to manage customer relationships and drive sales. I highly recommend it to any small business looking for an effective CRM system.\",\"reasonsForSwitching\":\"HUBSPOT was costly and less efficient. Had less features.\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Mansi\",\"industry\":\"Health, Wellness and Fitness\",\"isValidated\":true,\"lastName\":\"Mourya\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan2Years\",\"title\":\"Enhancing Business Efficiency with Bigin by Zoho CRM and Wix Integration\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2024-06-19T08:42:38Z\"},{\"consText\":\"Basic Analytics- \\nReporting is straightforward, but not ideal for deep data analysis or complex KPIs.\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"Zoho Bigin has helped to improve customer relationship management, track communications, and gain better insights into our sales performance—all at a very cost-effective price point.\",\"id\":\"Capterra___6833491\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"The platform is clean, intuitive, and quick to implement, making it ideal for teams that want to hit the ground running. We particularly appreciate the mobile app, which keeps our team connected and in control, even when working remotely.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Aziz\",\"industry\":\"Real Estate\",\"isValidated\":true,\"lastName\":\"Karimov\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan12Months\",\"title\":\"Trusted CRM\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-06-13T13:06:44Z\"},{\"consText\":\"1. Limited Features for Growing Teams\\n2. Customization Constraints\\n3. No Multi-Pipeline Support in Basic Plan\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"$24\",\"id\":\"Capterra___6826297\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"1. User-Friendly Interface\\n2. Pipeline-Centric Approach\\n3. Mobile-First Functionality\\n4. Affordability\\n5. Seamless Zoho Ecosystem Integration\\n6. Customization without Complexity\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Piotr\",\"industry\":\"Retail\",\"isValidated\":true,\"lastName\":\"Bernacik\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Bigin by Zoho CRM Review\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-06-04T07:49:16Z\"},{\"consText\":\"While excellent for our core needs, the reporting features could be more advanced to allow for deeper, more customized sales analytics.\",\"customerSupportRating\":4,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"Our overall experience has been overwhelmingly positive, as Bigin has provided a straightforward and effective way to streamline our sales process and improve customer communication.\",\"id\":\"Capterra___7011345\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"The sheer simplicity of its interface allowed our team to get organized and manage our entire customer pipeline from day one without any complex training.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Vishwajit\",\"industry\":\"Import and Export\",\"isValidated\":true,\"lastName\":\"Shendge\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"A Game Changer for Our Business\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-09-18T13:24:32Z\"},{\"consText\":\"the interface is not as beautiful as monday.com\",\"customerSupportRating\":3,\"easeOfUseRating\":3,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":3,\"generalComments\":\"Review for Bigin CRM by Zoho\\n\\nBigin CRM is a fantastic solution for small businesses and startups looking for a simple yet effective CRM system. What really stands out is its user-friendly interface – it’s clean, intuitive, and doesn’t overwhelm new users with unnecessary complexity. Setting up pipelines, tracking deals, and managing contacts is incredibly easy and streamlined.\\n\\nOne of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go. The automation and integration capabilities (especially with other Zoho apps) are also quite powerful, considering the affordable pricing.\\n\\nThat said, while it works wonderfully for small teams, it might feel limited for businesses that require more advanced customization, analytics, or enterprise-grade features.\\n\\nOverall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines.\",\"id\":\"Capterra___6768032\",\"overallRating\":4,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"simplicity and customisation Overall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"C\",\"firstName\":\"June\",\"industry\":\"Real Estate\",\"isValidated\":true,\"lastName\":\"Tan\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"our experienced with Bigin Zoho CRM\",\"valueForMoneyRating\":3,\"vendorReply\":null,\"writtenOn\":\"2025-04-05T10:04:38Z\"},{\"consText\":\"What I liked least about Bigin is the limited document handling functionality. There's no option to upload or store documents such as quotes, contracts, or invoices directly in the CRM, which would have been a helpful feature. Additionally, for more advanced reporting or scalability, the platform might feel a bit constrained as your business grows. Some additional customization options in reporting would make it even more powerful.\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"My overall experience with Bigin by Zoho CRM has been highly positive. It offers a smooth, intuitive experience from the start, with an easy setup process that allowed my team to dive in quickly without much training. The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups. Bigin has streamlined our workflow and improved team communication, which has been a major boost for our efficiency.\\n\\nThough it’s perfect for small to mid-sized teams, I do feel that as we grow, some additional features—like advanced reporting and the ability to upload documents—would make it even more beneficial. Despite this, Bigin has provided us with great value for the investment and has had a positive impact on how we handle our sales operations.\",\"id\":\"Capterra___6535551\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"What I liked most about Bigin by Zoho CRM is how incredibly easy it is to set up and use. The visual sales pipeline makes tracking deals a breeze, and the automation features save a lot of time by handling follow-ups and communication updates. It’s also a cost-effective solution that offers great value for small to mid-sized teams. The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything organized.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Naveen\",\"industry\":\"Information Technology and Services\",\"isValidated\":true,\"lastName\":\"G\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"FreeTrial\",\"title\":\"Streamlined Efficiency with Outstanding Value\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2024-10-10T03:28:38Z\"},{\"consText\":\"If your team needs deep data slicing (for example, multi-dimensional pivot reports), you may outgrow Bigin quickly.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Weekly\",\"functionalityRating\":4,\"generalComments\":\"My overall experience with Bigin by Zoho has been very positive, especially for small sales teams that need a straightforward pipeline-centric CRM without the complexity or cost of a full-scale system. In practice, Bigin’s clean Kanban-style interface makes it easy to visualize where each deal stands at any given moment. Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running within a day.\",\"id\":\"Capterra___6826173\",\"overallRating\":4,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"Robust for small to medium sales teams, very intuitive, but lacks some advanced analytics.\\n\\nDrag-and-drop deal cards streamline daily sales workflows.\\n\\nQuick Setup \u0026 Onboarding\\n\\nInitial configuration takes just a few minutes; most of the default fields already align with typical sales processes.\\n\\nNew users require minimal training to start adding contacts, deals, and tasks immediately.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Sergio\",\"industry\":\"Biotechnology\",\"isValidated\":true,\"lastName\":\"Moreno\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan12Months\",\"title\":\"Simple, Cost-Effective CRM with Smooth Pipeline Management\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2025-06-04T01:21:39Z\"},{\"consText\":\"Nothing really, I like the support \u0026 the politeness\",\"customerSupportRating\":3,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"Great company, very helpful. Can use all the features including the mobile version\",\"id\":\"Capterra___6681326\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"The Price, great value for money. So much cheaper than others.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Michael\",\"industry\":\"Hospitality\",\"isValidated\":true,\"lastName\":\"Pickett\",\"profilePictureUrl\":\"https://reviews.capterra.com/cdn/profile-images/linkedin/3d2ad86553139db27bb333e0a6939a94729d77e6719fdcc6b027d9ab67795eff.jpeg\"},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan2Years\",\"title\":\"The Best CRM\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-02-06T17:33:37Z\"},{\"consText\":\"The integration with whatsapp is not what I expected, you have the use templates.\",\"customerSupportRating\":4,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"I have used plenty of CRM's, Bigin is one that I have fallen in love with, It's very easy to customize it.\",\"id\":\"Capterra___6786391\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"They are constantly upgrading the user experience, I love that I can now use it seamlessly with my mac as an app, and also that I can have shortcuts through the control center on iOS.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"A\",\"firstName\":\"Antonio\",\"industry\":\"Marketing and Advertising\",\"isValidated\":true,\"lastName\":\"Moreno\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan12Months\",\"title\":\"Great CRM if you use iOS and Mac OS\",\"valueForMoneyRating\":4,\"vendorReply\":null,\"writtenOn\":\"2025-04-22T18:41:17Z\"},{\"consText\":\"We are aware of Bigin's role in the market and its not the full fledged CRM solution but we wished the email function was part of the Free version, at least the basic function of sending mails.\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"$25\",\"id\":\"Capterra___6455246\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate follow-ups seamlessly. The platform addresses the challenge of organizing our sales activities, ensuring no lead is overlooked, and allowing us to customize features to fit our specific needs. \",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"B\",\"firstName\":\"Wendell\",\"industry\":\"Maritime\",\"isValidated\":true,\"lastName\":\"Nurse\",\"profilePictureUrl\":\"https://reviews.capterra.com/cdn/profile-images/linkedin/9a3ff47414d025ad95c647f0a2fb2d5e5882f7a8719b1b3b429e608e65aba97a.jpeg\"},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Dellnurse's Review of Bigin by Zoho\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2024-08-23T02:12:45Z\"},{\"consText\":\"We feel the limitations in record maintenance is a bit a disadvantage. It's available with additional charges.\",\"customerSupportRating\":5,\"easeOfUseRating\":5,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":5,\"generalComments\":\"We have completely eliminated the Excel based Data Management. It's ready and handy options to setup without much of implementation needed.\",\"id\":\"Capterra___6846544\",\"overallRating\":5,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"It's very agile to integrate the Leads Generation from different channels and Our Sales Process seamlessly. We use on daily basis for all our CRM requirements.\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"C\",\"firstName\":\"Karthikeyan\",\"industry\":\"Computer Software\",\"isValidated\":true,\"lastName\":\"Sadaiappan\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Best CRM for Mid-Sized Companies \u0026 Startup's\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-07-01T04:54:58Z\"},{\"consText\":\"Initially, it was a little tricky to understand the workflows - but I had enough support from the team to make the transition easily\",\"customerSupportRating\":4,\"easeOfUseRating\":4,\"frequencyOfUsing\":\"Daily\",\"functionalityRating\":4,\"generalComments\":\"It has been good - I have liked the platforms ease of use and versatility as well as the support of the after sales \u0026 support team\",\"id\":\"Capterra___6838345\",\"overallRating\":4,\"previousVersions\":{\"nodes\":[]},\"prosText\":\"I love the platform for its versatility and ease of use - I have been using the platform for close to 4 months now - I use it to track my team's pipeline and I have to say, I like the overall experience so far\",\"reasonsForChoosing\":\"\",\"reasonsForSwitching\":\"\",\"reviewer\":{\"companySize\":\"D\",\"firstName\":\"Venkateshwaran\",\"industry\":\"Education Management\",\"isValidated\":true,\"lastName\":\"R\",\"profilePictureUrl\":null},\"reviewerAnonymityOn\":false,\"reviewerIncentive\":\"NoIncentive\",\"timeUsed\":\"LessThan6Months\",\"title\":\"Ease of use\",\"valueForMoneyRating\":5,\"vendorReply\":null,\"writtenOn\":\"2025-06-19T20:26:53Z\"},{\"consText\":\"It took awhile to get my email configure so I can send to my customer without most of my emails getting marked as spam. 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