Salesmate: Built-in Telephony / VoIP

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Built-in VoIP for seamless, in-app calling.

Reasoning

All sources indicate the product has built-in telephony/VoIP. There are no conflicting reports; multiple credible domains (Trustpilot, Capterra, TechRadar, Salesmate, croclub, Forbes Advisor) consistently reflect true, with varying confidence levels but no negative evidence.

Completed At

1/8/2026, 11:59:30 AM

Claim	Suggested Value	Confidence
Salesmate: offers support via Skype with screen sharing https://www.capterra.com/p/156234/Salesmate/reviews/	true (via Skype with screen sharing)	60.0%
Salesmate platform: supports voice https://www.trustpilot.com/review/www.salesmate.io	true	90.0%
Salesmate: provides VOIP integration for phone https://www.trustpilot.com/review/www.salesmate.io	true	90.0%
Salesmate: offers one of the best power dialers in the industry https://www.capterra.com/p/156234/Salesmate/reviews/	true	80.0%
SalesMate CRM: offers a power dialer https://www.techradar.com/pro/software-services/salesmate-crm-review	true	80.0%
Salesmate CRM: includes built-in calling https://www.techradar.com/pro/software-services/salesmate-crm-review	true	90.0%
Salesmate: tracks calls https://www.capterra.com/p/156234/Salesmate/reviews/	true	60.0%
Salesmate CRM: offers a call rates feature https://www.salesmate.io/customer-stories/	true	80.0%
Salesmate CRM: offers calling https://www.salesmate.io/customer-stories/	true	90.0%
Salesmate CRM: includes call tracking https://www.salesmate.io/customer-stories/	true	90.0%
Salesmate: allows on-demand purchasing of credits for calls and texts https://www.techradar.com/pro/software-services/salesmate-crm-review	true	70.0%
Salesmate CRM: includes Power Dialer https://www.salesmate.io/customer-stories/	true	60.0%
Salesmate: enables syncing with a phone system https://www.capterra.com/p/156234/Salesmate/reviews/	true	80.0%
Salesmate: offers a power dialer https://www.capterra.com/p/156234/Salesmate/reviews/	true	65.0%
Salesmate Business: includes a power dialer https://www.techradar.com/pro/software-services/salesmate-crm-review	true	90.0%
Salesmate CRM: includes built-in calling https://www.salesmate.io/customer-stories/	true	95.0%
Salesmate CRM Software Business Plan: includes all features from the previous plans https://croclub.com/tools/salesmate-review/	true	90.0%
Salesmate: lets users receive replies from their own dedicated number directly inside Salesmate https://www.capterra.com/p/156234/Salesmate/reviews/	true	80.0%
Salesmate: includes built-in calling https://www.forbes.com/advisor/business/software/salesmate-review/	true	80.0%
Salesmate: the texting platform is the aspect the reviewer struggles with https://www.capterra.com/p/156234/Salesmate/reviews/	true	60.0%
Salesmate: offers every feature users would want or need from other calling and phone cadence software https://www.capterra.com/p/156234/Salesmate/reviews/	true	60.0%
Salesmate: provides call data including call outcomes https://www.forbes.com/advisor/business/software/salesmate-review/	true	70.0%
Salesmate: provides call data including the number of calls https://www.forbes.com/advisor/business/software/salesmate-review/	true	65.0%
Salesmate CRM Software: includes a built-in calling feature https://croclub.com/tools/salesmate-review/	true	100.0%
Salesmate Basic plan: includes call recording https://www.forbes.com/advisor/business/software/salesmate-review/	true (call recording included in Salesmate Basic plan)	80.0%
Salesmate: offers built-in phone rates starting at $1.10 per month for local or toll-free numbers https://www.techradar.com/pro/software-services/salesmate-crm-review	true	90.0%
SalesMate CRM: offers built-in calling https://www.techradar.com/pro/software-services/salesmate-crm-review	true	95.0%
Salesmate Basic plan: includes Click-to-Call https://www.forbes.com/advisor/business/software/salesmate-review/	true	90.0%
Salesmate: includes built-in calling https://www.forbes.com/advisor/business/software/salesmate-review/	true	90.0%
Salesmate: includes a power dialer in the Business plan https://www.forbes.com/advisor/business/software/salesmate-review/	true	80.0%
Salesmate CRM: enables click-to-call https://www.forbes.com/advisor/business/software/salesmate-review/	true	90.0%
Salesmate: Power Dialer is included in the Business plan https://www.forbes.com/advisor/business/software/salesmate-review/	true	60.0%
Salesmate Pro plan: includes Click-to-Call https://www.forbes.com/advisor/business/software/salesmate-review/	true	90.0%
Salesmate CRM: provides click-to-call functionality https://www.forbes.com/advisor/business/software/salesmate-review/	true	90.0%
Salesmate: offers a power dialer https://www.forbes.com/advisor/business/software/salesmate-review/	true	80.0%
Salesmate Business plan: includes Click-to-Call https://www.forbes.com/advisor/business/software/salesmate-review/	true	80.0%