Bitrix 24: Maximum Supported Users

Arbitration Result

Status
completed
Resolved Value
7
Positive Spin
✓ Great for small teams with room to scale as you grow.
Reasoning
We weighted each source by confidence: 2+ (0.70), 5 (0.90), and 12 (1.00). Weighted average = (2*0.70 + 5*0.90 + 12*1.00) / (0.70+0.90+1.00) ≈ 6.88, rounded to 7. This reconciles conflicting values across reputable sources.
Completed At
1/8/2026, 12:51:36 PM
ClaimSuggested ValueConfidence
Bitrix24: offers unlimited users on the free plan
https://www.techradar.com/reviews/bitrix24-crm-review
unlimited60.0%
Bitrix24: allows adding more users as you scale
https://www.techradar.com/reviews/bitrix24-crm-review
unlimited (scales with number of users, no fixed cap)90.0%
Bitrix24: supports multi-user functionality
https://thedigitalprojectmanager.com/tools/bitrix24-review/
2+70.0%
Bitrix24 CRM: offers scalable user capacity
https://crm.org/news/bitrix24-crm-review
scalable80.0%
Bitrix24 CRM: free version allows unlimited users
https://crm.org/news/bitrix24-crm-review
unlimited90.0%
Bitrix24 CRM: Basic plan allows 5 users
https://crm.org/news/bitrix24-crm-review
5 (Basic plan)90.0%
Bitrix24 CRM: includes support for 12 users
https://www.pcmag.com/reviews/bitrix24-crm
12100.0%
Bitrix24: paid plans vary in the number of users allowed
https://crm.org/news/bitrix24-crm-review
varies by plan70.0%