| Result | Credibility | Claims |
|---|---|---|
| Bitrix24 CRM review https://www.techradar.com/reviews/bitrix24-crm-review Apr 3, 2025 — Bitrix24 CRM offers a wide range of features at an affordable price point, with a unique flat-fee pricing model and a very generous free ... | — | 157 |
| Read Customer Service Reviews of bitrix24.com https://www.trustpilot.com/review/bitrix24.com The product is cmunky and very dated looking. Many integrations in the app market place dont work or are out of date. The “support” is absolutely shockingly ...Read more | — | 167 |
| Does anyone here use bitrix24 for their small business CRM? https://www.reddit.com/r/smallbusiness/comments/8espba/does_anyone_here_use_bitrix24_for_their_small/ Used bitrix at a company I worked at. It is one of the worst CRM's I have ever used. Nothing works properly on it. It is not very ergonomic. Use ...Read more | — | 0 |
| Bitrix24 CRM Review https://www.pcmag.com/reviews/bitrix24-crm Bitrix24 CRM has a wide variety of lead management tools along with some handy automation features that combine to make it an excellent SMB value.Read more | — | 218 |
| Bitrix24 Review: Pros, Cons, Features & Pricing https://thedigitalprojectmanager.com/tools/bitrix24-review/ Nov 6, 2025 — Bitrix24 offers extensive functionality but can be challenging for new users due to its feature-rich and busy user interface. Once you navigate ...Read more | — | 125 |
| Bitrix24 CRM Review 2025: Features, Pros and Cons https://crm.org/news/bitrix24-crm-review May 27, 2025 — Bitrix24 CRM is an all-in-one platform with a powerful CRM, robust lead management, and comprehensive team collaboration and project management features.Read more | — | 343 |
| Bitrix24 Reviews 2026: Details, Pricing, & Features https://www.g2.com/products/bitrix24/reviews Bitrix24 is well suited for collaboration and customer relationship management. The product makes it easy for us to communicate with our team and customers. It ...Read more | — | 0 |
| Bitrix24 Reviews, Pros and Cons https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/ Would not really say anything too bad about it. I think it's the best CRM I have worked with so far. It is like having an item company within a tool or item.Read more | — | 49 |
| Attribute | Claims | Resolved Value | Positive Spin |
|---|---|---|---|
| Automation / Workflows | 61 | true | Robust built-in automation and customizable workflows to streamline processes. |
| Sales Pipeline / Deal Management | 46 | true | Built-in sales pipeline and deal management for streamlined sales workflows. |
| Target Audience | 43 | all | Designed for all business sizes—from solopreneurs to large enterprises. |
| Contact Management | 43 | true | Robust built-in contact management to organize and track leads and customers |
| Free Tier Available | 43 | true | Free plan available to get started at no cost |
| UI Ease of Use | 42 | difficult | Powerful, feature-rich UI with a learning curve; great for teams needing depth once mastered. |
| Average Review Rating | 41 | 3.52 | Balanced, well-supported rating from multiple reputable sources. |
| Lead Management | 37 | true | Robust lead management to capture, track, and nurture prospects efficiently. |
| Learning Curve | 32 | steep | Powerful, feature-rich platform with thorough onboarding to unlock advanced capabilities. |
| Knowledge Base / Help Center | 29 | true | Built-in, comprehensive knowledge base and help center for fast self-service. |