Bitrix 24: Automation / Workflows

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Robust built-in automation and customizable workflows to streamline processes.

Reasoning

Aggregate evaluation across credible sources shows Bitrix24 supports Automation/Workflows. TechRadar, PCMag, The Digital Project Manager, CRM.org, and Software Advice all indicate the feature exists, while Trustpilot presents mixed user feedback on the same domain. Treating each domain as a single opinion, the dominant credible sources converge on true, making false the minority signal overall.

Completed At

1/8/2026, 12:51:31 PM

Claim	Suggested Value	Confidence
Bitrix24: offers low-code tools that enable non-technical users to connect processes involving other applications https://www.techradar.com/reviews/bitrix24-crm-review	true	90.0%
Bitrix24: offers low-code tools that enable non-technical users to automate processes involving other applications https://www.techradar.com/reviews/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: enables creation of workflows https://www.techradar.com/reviews/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: has powerful automation tools https://www.techradar.com/reviews/bitrix24-crm-review	true	88.0%
Bitrix24 CRM: allows setting follow-up tasks https://www.techradar.com/reviews/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: requires an administrator to sign off on users' timesheets for certain projects https://www.pcmag.com/reviews/bitrix24-crm	true	60.0%
Bitrix24 CRM: combines lead management tools with automation features https://www.pcmag.com/reviews/bitrix24-crm	true	90.0%
Bitrix24: offers low-code tools that democratize integration capabilities https://www.techradar.com/reviews/bitrix24-crm-review	true	70.0%
Bitrix24: offers a range of low-code tools https://www.techradar.com/reviews/bitrix24-crm-review	true	60.0%
Bitrix24: enables automation of repetitive work https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24 CRM: includes automatically triggered rules or actions https://www.pcmag.com/reviews/bitrix24-crm	true	90.0%
Bitrix24: provides workflow automation and drag-and-drop tools https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24 CRM: provides sophisticated automation for marketing https://crm.org/news/bitrix24-crm-review	true	85.0%
Bitrix24 CRM: performs most tasks natively https://www.pcmag.com/reviews/bitrix24-crm	true	60.0%
Bitrix24 CRM: automatically changes the status of a lead https://www.pcmag.com/reviews/bitrix24-crm	true	90.0%
Bitrix24: saves time https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	80.0%
Bitrix24 CRM: provides sophisticated automation for project tasks https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24: enables sales automation https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24 CRM: allows creating triggers https://www.techradar.com/reviews/bitrix24-crm-review	true	80.0%
Bitrix24: offers tools for marketing automation https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: automates actions such as assigning tasks https://www.techradar.com/reviews/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: offers tools to automate repetitive tasks https://www.techradar.com/reviews/bitrix24-crm-review	true	90.0%
Bitrix24: lacks workflows https://www.trustpilot.com/review/bitrix24.com	false	100.0%
Bitrix24 CRM: automates actions such as sending emails https://www.techradar.com/reviews/bitrix24-crm-review	true	90.0%
Bitrix24: triggers email follow-ups as deals advance https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: offers automation features https://www.pcmag.com/reviews/bitrix24-crm	true	90.0%
Bitrix24 CRM: includes software automation features https://www.pcmag.com/reviews/bitrix24-crm	true	90.0%
Bitrix24 CRM: automates actions such as updating deal stages https://www.techradar.com/reviews/bitrix24-crm-review	true	80.0%
Bitrix24: automates tasks https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	75.0%
Bitrix24 CRM: provides automation tools to run campaigns https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24: automates workflows https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24 CRM: automates actions based on specific criteria https://www.techradar.com/reviews/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: automates sales processes https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24: reduces manual work https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	70.0%
Bitrix24 CRM: enables sending targeted messages based on lead interactions or interests https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24: staff are replaced by AI https://www.trustpilot.com/review/bitrix24.com	true	95.0%
Bitrix24: offers comprehensive project management features https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: allows team members to assign tasks https://crm.org/news/bitrix24-crm-review	true	60.0%
Bitrix24 CRM: workflow automation is available in the Standard $99 plan https://www.pcmag.com/reviews/bitrix24-crm	true	80.0%
Bitrix24: provides task scheduling https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24 CRM: allows deep customization of workflows https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24: provides scheduling functionality https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	60.0%
Bitrix24: provides marketing automation https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24 CRM: provides automation features https://www.pcmag.com/reviews/bitrix24-crm	true	90.0%
Bitrix24 CRM: sends an email to a lead automatically https://www.pcmag.com/reviews/bitrix24-crm	true	80.0%
Bitrix24 CRM: allows uploading processes to share with coworkers https://www.pcmag.com/reviews/bitrix24-crm	true	65.0%
Bitrix24 CRM: automates follow-ups https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: includes sales automation https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: provides reminders based on the lead's journey through the sales funnel https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: offers automatic activity tracking options https://crm.org/news/bitrix24-crm-review	true	60.0%
Bitrix24 CRM: automates lead segmentation based on predefined criteria https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: provides sophisticated automation for sales https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24: offers task reminders https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/	true	80.0%
Bitrix24: connects with popular apps for workflows https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24 CRM: enables users to streamline workflows https://www.techradar.com/reviews/bitrix24-crm-review	true	80.0%
Bitrix24: allows task assignment https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/	true	60.0%
Bitrix24: provides automated workflows https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24: best for organizations needing a customizable CRM system with extensive automation capabilities https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24: handles repetitive tasks https://crm.org/news/bitrix24-crm-review	true	75.0%
Bitrix24: automatically assigns tasks https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24: can perform tasks as needed https://crm.org/news/bitrix24-crm-review	true	80.0%