Bitrix 24: Contact Management

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Robust built-in contact management to organize and track leads and customers

Reasoning

All sources consistently report the presence of contact management in Bitrix24. Treating each URL as a single opinion, the sources (PCMag, CRM.org, The Digital Project Manager, TechRadar, Software Advice) all indicate true, with high average confidence across sources. No conflicting evidence was found.

Completed At

1/8/2026, 12:51:37 PM

Claim	Suggested Value	Confidence
Bitrix24 CRM: introduced web-based lead capture forms for contact management https://www.pcmag.com/reviews/bitrix24-crm	true	95.0%
Bitrix24 CRM: provides access to core CRM capabilities https://www.pcmag.com/reviews/bitrix24-crm	true	80.0%
Bitrix24 CRM: allows adding fields such as leads, deals, contacts, company, quote, or invoice https://www.pcmag.com/reviews/bitrix24-crm	true	80.0%
Bitrix24 CRM: centralizes all customer information and interactions into a single database https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: performs most tasks natively https://www.pcmag.com/reviews/bitrix24-crm	true	60.0%
Bitrix24: integrates CRM functionalities https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: is usable for more than just contact management https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: offers direct access to a contact https://www.pcmag.com/reviews/bitrix24-crm	true	90.0%
Bitrix24: manages contacts in a single CRM hub https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24: provides customer management https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24 CRM: centralizes data to help manage customer relationships https://crm.org/news/bitrix24-crm-review	true	60.0%
Bitrix24: includes contact management https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: tracks customer interactions https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: offers basic customer relationship management capabilities https://www.pcmag.com/reviews/bitrix24-crm	true	60.0%
Bitrix24: offers contact sharing https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	90.0%
Bitrix24 CRM: provides the option to include leads alongside contacts and companies https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24: offers an extensive suite of tools for managing customer interactions https://www.techradar.com/reviews/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: allows viewing a contact's interaction history https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: divides contacts into 'Contacts' and 'Companies' https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: allows importing contacts from another CRM https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: allows users to create detailed profiles for individual contacts https://www.techradar.com/reviews/bitrix24-crm-review	true	90.0%
Bitrix24: simplifies sales processes https://crm.org/news/bitrix24-crm-review	true	60.0%
Bitrix24 CRM: includes contact management https://crm.org/news/bitrix24-crm-review	true	95.0%
Bitrix24 CRM: provides a complete overview of a contact's information https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24 CRM: includes a contacts feature https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: acts as a repository for all employee information https://crm.org/news/bitrix24-crm-review	true	60.0%
Bitrix24: offers contact management https://thedigitalprojectmanager.com/tools/bitrix24-review/	true	95.0%
Bitrix24 CRM: enables quick access to contact details https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24: offers a CRM system for managing contacts https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: creates contact listings when a lead converts https://www.pcmag.com/reviews/bitrix24-crm	true	80.0%
Bitrix24 CRM: allows uploading files for a contact https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: enables bulk merging of contacts https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24: includes contact details for each deal record https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24: includes profile handling https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/	true	70.0%
Bitrix24 CRM: enables bulk deletion of contacts https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: enables bulk assignment of contacts to a person on your team https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: offers a powerful CRM https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: allows importing contacts from a CSV file https://crm.org/news/bitrix24-crm-review	true	80.0%
Bitrix24: is best for teams seeking comprehensive customer management tools https://crm.org/news/bitrix24-crm-review	true	60.0%
Bitrix24 CRM: provides customer relationship management features https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: provides a 'Companies' section to view all companies in your address book https://crm.org/news/bitrix24-crm-review	true	90.0%
Bitrix24 CRM: allows you to assign contacts to companies https://crm.org/news/bitrix24-crm-review	true	95.0%
Bitrix24 CRM: imports contacts from Outlook https://crm.org/news/bitrix24-crm-review	true	90.0%