Pipedrive: Custom Fields Support

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Powerful, customizable fields to fit any sales workflow.
Reasoning
After treating each URL as a single opinion and selecting the highest-confidence assessment from each source, all credible sources indicate that Pipedrive supports custom fields. PCMag (true, 0.92), EmailToolTester (true, up to 1.00), Trustpilot (true, up to 0.90), TechRadar (true, up to 0.90), and Pipedrive's own reviews (true, up to 0.90) converge on true.
Completed At
1/8/2026, 9:28:42 AM
ClaimSuggested ValueConfidence
Pipedrive CRM: has underwhelming customizationfalse60.0%
Pipedrive CRM: allows unlimited properties to be addedtrue85.0%
Pipedrive CRM: allows filtering by propertiestrue80.0%
Pipedrive CRM: allows adding additional information to each person, deal, or organizationtrue80.0%
Pipedrive CRM: lacks in-depth customization optionsfalse60.0%
Pipedrive CRM: offers unlimited properties to organize the sales processtrue75.0%
Pipedrive: allows creating custom fields as neededtrue92.0%
Pipedrive CRM Lite: includes 30 custom fieldstrue95.0%
Pipedrive CRM: enables creating custom fields even during the contact upload processtrue95.0%
Pipedrive: customization options are well-receivedtrue80.0%
Pipedrive: provides an option to remap those fieldstrue60.0%
Pipedrive: is the best CRM for our needs due to its customization flexibilitytrue75.0%
Pipedrive CRM: provides custom fieldstrue100.0%
Pipedrive: offers highly customizable featurestrue90.0%
Pipedrive CRM: enables users to easily add custom fieldstrue90.0%
Pipedrive CRM: allows the data shown on the deal card to be customizedtrue90.0%
Pipedrive CRM: enables capturing industry-specific informationtrue80.0%
Pipedrive CRM: offers customization optionstrue90.0%
Pipedrive: customization does not require codingtrue80.0%
Pipedrive: enables customized deal recordstrue90.0%
Pipedrive Essential: imposes a limit on custom fieldstrue (limited)85.0%
Pipedrive Enterprise: offers unlimited custom fieldstrue90.0%
Pipedrive: offers a customizable setuptrue60.0%
Pipedrive: is customizable to fit our needstrue90.0%
Pipedrive CRM: allows users to tailor fieldstrue80.0%
Pipedrive: is easy to customizetrue70.0%
Pipedrive: is a customizable CRMtrue80.0%
Pipedrive CRM: allows organizing contacts with custom fieldstrue90.0%
Pipedrive: has evolved from a light CRM to a full-featured CRMtrue60.0%
Pipedrive Power: has fewer customization optionsfalse60.0%