Salesmate: Live Chat Support

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Real-time live chat support for instant customer assistance.
Reasoning
I treated each URL as a single perspective and collapsed multiple entries from the same domain into one opinion. Where applicable, I considered the source’s confidence and credibility, averaging within sources that had multiple entries (TechRadar ~0.85, Salesmate.io stories ~0.775, CroClub ~0.925, Forbes Advisor ~0.873, Trustpilot 0.90, Capterra 0.90). All sources indicate that Live Chat Support is offered (true), with no conflicting false reports. The overall evidence across credible sources supports the boolean value true.
Completed At
1/8/2026, 11:59:38 AM
ClaimSuggested ValueConfidence
Salesmate: provides an intuitive live chat integrationtrue90.0%
Salesmate: offers support via chattrue90.0%
Salesmate CRM: allows customers to track the real-time status and progress of their support issues via live chat and emailtrue90.0%
Salesmate CRM: includes conversational CRMtrue65.0%
Salesmate CRM: provides website live chattrue90.0%
Salesmate CRM: offers web chattrue90.0%
Salesmate CRM: provides comprehensive support resourcestrue80.0%
Salesmate CRM: provides live chat supporttrue90.0%
Salesmate CRM Software Business Plan: includes all features from the previous planstrue90.0%
Salesmate support: forces users to use live chat with people who do not understand the issuestrue; users are forced to use live chat70.0%
Salesmate: offers customer support via chat for the Business plan or highertrue (only for Business plan or higher)90.0%
Salesmate CRM: includes chatbots for 24/7 supporttrue65.0%
Salesmate CRM Software: offers live chat supporttrue95.0%
Salesmate: offers live chattrue80.0%
Salesmate: provides support via chat and emailtrue90.0%
Salesmate: facilitates lead generation through live chattrue90.0%