HubSpot: Email Integration (Inbox Sync)

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Seamless inbox sync for unified email workflows
Reasoning
All distinct sources consistently report that HubSpot offers email integration with inbox sync. Across credible outlets (PCMag, TechRadar, EmailToolTester, EmailVendorSelection, Cargas) the value is stated as true, with high confidence scores and no opposing evidence. The consulted sources cover multiple domains, strengthening the consensus.
Completed At
1/8/2026, 12:54:34 PM
ClaimSuggested ValueConfidence
HubSpot Smart CRM: requires POP/SMTP data when using another email providertrue80.0%
HubSpot Smart CRM's Inbox: integrates all synced communications channels, including email, phone calls, and web chatstrue95.0%
HubSpot Conversations universal inbox: allows sending emailstrue80.0%
HubSpot live chat: provides an option to set up email capture to respond later to missed chatstrue90.0%
HubSpot CRM: records emails for your contactstrue80.0%
HubSpot Smart CRM: supports attaching an email address via a two-click process with Google Workspace or Microsoft 365 email addresses.true90.0%
HubSpot integrations: can sync contacts from your current ESPtrue90.0%
HubSpot Smart CRM Lists: uses all available filterstrue90.0%
HubSpot Smart CRM: includes emailstrue90.0%
HubSpot: integrates with Gmailtrue90.0%
HubSpot: lists email as a sharing optiontrue70.0%
HubSpot: integrates with Outlooktrue90.0%
HubSpot: is a genuine all-in-one CRMtrue80.0%
HubSpot Marketing Hub: has email settings at the top of the screentrue (email settings visible at top of screen)60.0%
HubSpot CRM: Gmail and Outlook integrations log emails to the CRMtrue90.0%
HubSpot CRM: Gmail and Outlook integrations provide templatestrue90.0%
HubSpot CRM: integrates with Gmailtrue90.0%
HubSpot CRM: integrates with Outlooktrue90.0%
HubSpot CRM: Gmail and Outlook integrations provide email trackingtrue80.0%
HubSpot Service Hub: connects email channelstrue85.0%
HubSpot CRM: Gmail and Outlook integrations operate without leaving the inboxtrue90.0%
HubSpot: emphasizes CRMtrue80.0%
HubSpot CRM: allows sending emailstrue90.0%
HubSpot CRM: sync email templates across integrated appstrue75.0%
HubSpot Sales Hub: connects to Gmail accounts to send emailstrue90.0%
HubSpot Sales Hub: connects to Outlook accounts to send emailstrue90.0%
HubSpot CRM: logs sent emails to contact recordstrue90.0%
HubSpot CRM: has features that cover the full CRM spectrumtrue80.0%
HubSpot CRM: integrates with Gmailtrue90.0%
HubSpot CRM: creates new contacts directly from the inboxtrue80.0%
HubSpot Marketing Hub: lets you check how your email looks in an inboxtrue70.0%
HubSpot CRM: allows creation of emailstrue60.0%
HubSpot CRM: allows delegation of emailstrue60.0%
HubSpot CRM App Marketplace: includes pre-built Gmail integrationstrue90.0%
HubSpot Marketing Hub: lets you send a test email to a teammatetrue60.0%