| Result | Credibility | Claims |
|---|---|---|
| HubSpot Free CRM Reviews | Their Words, Not Ours https://www.hubspot.com/crm/reviews The calling feature is a joy to work with and the ability to autofill and search company info saves time and helps with prospecting and opportunity management.Read more | — | 62 |
| Is Hubspot good as a CRM? https://www.reddit.com/r/hubspot/comments/obkk4g/is_hubspot_good_as_a_crm/ I would say HubSpot is an excellent CRM for most people. However it certainly comes down to what your needs/wants/budget would be for a CRM.Read more | — | 0 |
| HubSpot Smart CRM Review https://www.pcmag.com/reviews/hubspot-crm Dec 3, 2024 — HubSpot's Smart CRM offers a robust AI assistant and all but the most advanced features you need for a midsize business.Read more | — | 228 |
| Read Customer Service Reviews of hubspot.com https://www.trustpilot.com/review/hubspot.com Its extremely high cost and the complete lack of flexibility make HubSpot a poor choice for a CRM. Useful. Share.Read more | — | 168 |
| HubSpot Review: The Pros and Cons https://cargas.com/blog/hubspot-review/ Aug 25, 2025 — Customers have reviewed both the general HubSpot platform and the six modules that comprise it, with sentiment being positive across the board.Read more | — | 88 |
| HubSpot CRM Review 2025: Everything You Need to Know https://www.emailtooltester.com/en/crm/hubspot-review/ Oct 14, 2025 — Overall Rating HubSpot CRM is a well-rounded, easy-to-use CRM tool with enough functionality to help small businesses get off the ground ...Read more | — | 286 |
| HubSpot Review 2026: Is It Really The Best All-In-One CRM? https://www.emailvendorselection.com/hubspot-review/ Dec 4, 2025 — HubSpot is more feature-rich overall than ActiveCampaign. It offers a full suite of service CRM tools.Read more | — | 411 |
| HubSpot CRM review https://www.techradar.com/reviews/hubspot-crm-review Sep 2, 2025 — HubSpot CRM is a user-friendly and feature-rich platform that offers exceptional value for small to medium-sized businesses.Read more | — | 175 |
| Attribute | Claims | Resolved Value | Positive Spin |
|---|---|---|---|
| Free Tier Available | 181 | true | Free CRM tier available to get started today |
| Automation / Workflows | 147 | true | Robust workflow automation to streamline marketing, sales, and customer service with visual editors and triggers. |
| Target Audience | 120 | smb | Ideal CRM for growing small and mid-sized businesses seeking scalable solutions. |
| Contact Management | 93 | true | Comprehensive contact management built into HubSpot. |
| Sales Pipeline / Deal Management | 92 | true | Built-in sales pipelines and deal management to track every opportunity from start to close. |
| UI Ease of Use | 82 | easy | Intuitively easy to use with a quick onboarding experience for teams. |
| Email Marketing Features | 71 | true | Built-in, robust email marketing features for campaigns and automation. |
| Live Chat Support | 71 | true | Real-time live chat built in for instant customer conversations. |
| Starting Price (per user / month) | 67 | 15 | Free to start: HubSpot CRM begins at $0 per user per month. |
| Has Integration Marketplace | 50 | true | Extensive HubSpot App Marketplace with a broad ecosystem of integrations. |