Onboarding promises are contradicted by the provisioning timeline.
Portal provisioning could take one to two weeks.
TrustScore is shown on the Trustpilot profile.
advertising outreach can be annoying to users
allows users to write a review on Trustpilot
appears to be false advertising
automatically upgraded our contact tier
automatically upgrades seats by five additional seats instead of one
billing responses are inconsistent
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emails end up in spam
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has 1,006 reviews
has 1,006 reviews on Trustpilot
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has a sales team that appears motivated
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has customer service reviews for hubspot.com on the Trustpilot-hosted HubSpot Reviews page.
has misrepresented that portal access is immediate
has onerous yearly contract terms
has slow support response times
has technical support that lets down a great product
has the domain hubspot.com
hasn't replied to negative reviews on Trustpilot
helps businesses grow better
hosts customer service reviews on hubspot.com
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includes a Community section on hubspot.com
includes an All reviews section on hubspot.com
includes the header 'Read Customer Service Reviews of hubspot.com' on its reviews page
increased our marketing contacts from 800 to 2,027
is a CRM provider
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is used by thousands of customers worldwide to attract customers
is used by thousands of customers worldwide to delight customers
is used by thousands of customers worldwide to engage customers
is very expensive
its pricing structure changes frequently
its pricing structure is difficult to navigate
lacks flexibility
locked the upgraded contact tier in for the remainder of the 2-year fixed term
marketing outreach can be annoying to users
mismanaged onboarding timelines
most reviewers were unhappy with their overall experience
offers a Help Center
offers a free tier
offers an option to write a review
offers integrations
offers powerful and easy-to-use tools
often leads teams to use only a small fraction of its features
onboarding failed to deliver promised knowledge
onboarding failed to deliver promised peace of mind
onboarding timelines were misrepresented as immediate access
pricing changes push customers to higher tiers they do not need
pricing structure is very bad
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provides a sign-up option
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provides support
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pushes customers into higher-tier plans that are unnecessary
quotes trigger unsafe site warnings
requires a minimum of five Sales Pro seats
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still does not work
stores the two-factor authentication key on the local machine
suggested an outside vendor to assist with onboarding
two-factor authentication keys were stored on local machines
upsells as much as possible
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offers country selection with Australia as an option
offers country selection with BelgiqueBelgië as an option
offers country selection with Brasil as an option
offers country selection with Canada as an option
offers country selection with Danmark as an option
offers country selection with Deutschland as an option
offers country selection with España as an option
offers country selection with France as an option
offers country selection with Ireland as an option
offers country selection with Italia as an option
offers country selection with Nederland as an option
offers country selection with New Zealand as an option
offers country selection with Norge as an option
offers country selection with Polska as an option
offers country selection with Portugal as an option
offers country selection with Schweiz as an option
offers country selection with Suomi as an option
offers country selection with Sverige as an option
offers country selection with United Kingdom as an option
offers country selection with United States as an option
offers country selection with Österreich as an option
offers country selection with 日本 as an option
provides customer service reviews for hubspot.com
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HubSpot Reviews page includes a write-a-review option
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asking for reviews selectively can bias the TrustScore
champions verified reviews
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employs dedicated people to safeguard its platform
fights fake reviews
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has a review process
has an active subscription
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hosts the HubSpot Reviews page.
incentives for reviews can bias the TrustScore
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labels reviews as Verified
offers a Verified label that indicates reviews are about genuine experiences
prohibits companies on its platform from offering incentives
prohibits paying to hide reviews
verifies reviewers
creates inefficiencies
has long load times
includes marketing products
includes sales products
includes service products
includes website management products
is unusable across devices
is proposed as a better-fitting alternative to HubSpot
is proposed as a more responsive alternative to HubSpot
is proposed as a more transparent alternative to HubSpot
may slow down as the contact base grows
offers a genuinely useful free tier
requires all staff members who use it to have paid seats
described as clunky
described as difficult to use by some reviewers
is among the most frustrating tools I've encountered
has 7K reviews
has a rating of 4.2
has 12K reviews
has a rating of 4.9
is extremely frustrating
is limited
features have not worked
requires workarounds for simple tasks
is perceived as overly complex
is perceived as time-consuming
is difficult to use
is overly complex for many users
oversold a package
provided false information
will quickly be outgrown
will require upgrading to the Pro version
has many consumers reporting slow response times
has many consumers reporting unhelpful advice
is clunky
is not fit for purpose
is considered very bad by a significant number of consumers
is perceived as an endless funnel of upsells
cannot be tested without upgrading
requires upgrading to test
has faced criticism for cancellation difficulties
has faced criticism for unauthorized changes
has 3K reviews
has a rating of 2.9
has 3K reviews
has a rating of 4.5
has 596 reviews
has a rating of 1.5
displays the latest reviews
enables companies to request reviews via automatic invitations
has 6K reviews
has a rating of 4
is listed on the HubSpot Reviews page
is listed on the HubSpot Reviews page
is mentioned as an alternative CRM to HubSpot
is listed on the HubSpot Reviews page
offers Guided Onboarding as part of HubSpot onboarding
is terrible
starts free
scales to meet customers' needs at any stage of growth
starts free
allows users to write a review
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scales to meet customers' needs at any stage of growth
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scales to meet customers' needs at any stage of growth
starts free
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has been described as shocking by several reviewers
has a rating of 2.8 with 1K reviews
has a rating of 3.3 with 943 reviews
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is listed on the HubSpot Reviews page
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helps ensure that reviews are written by real people
owns the Trustpilot platform
Zoho has a rating of 4 with 6K reviews.
Salesforce has a rating of 1.5 with 596 reviews.
Pipedrive has a rating of 4.5 with 3K reviews.
Brevo has a rating of 4.2 with 7K reviews.
monday.com has a rating of 2.9 with 3K reviews.
Odoo has a rating of 3.3 with 943 reviews.
HighLevel has a rating of 4.9 with 12K reviews.
Intuit Mailchimp has a rating of 2.8 with 1K reviews.
HubSpot is a CRM provider.
Trustpilot has an active subscription.
HubSpotReviews1,006 indicates there are 1,006 HubSpot reviews.
HubSpot is a leading CRM platform.
HubSpot provides software and support to help businesses grow better.
HubSpot's platform includes marketing, sales, service, and website management products.
HubSpot's marketing, sales, service, and website management products start free.
HubSpot's marketing, sales, service, and website management products scale to meet customers' needs at any stage of growth.
Thousands of customers around the world use HubSpot's tools and integrations to attract, engage, and delight customers.
HubSpot offers powerful and easy-to-use tools and integrations.
HubSpot is a CRM provider.
HubSpot Reviews is a page for customer service reviews of hubspot.com.
HubSpot has a Trustpilot rating of 1.8.
HubSpot has 1,006 reviews on Trustpilot.
Trustpilot prohibits companies on its platform from offering incentives or paying to hide reviews.
HubSpot's reviews indicate that most reviewers were unhappy with their experience overall.
HubSpot customers express widespread dissatisfaction with various facets of HubSpot's offerings.
HubSpot's customer service has many consumers reporting slow response times and unhelpful advice.
HubSpot's service has been described as shocking by several reviewers.
HubSpot's pricing structure is considered very bad by a significant number of consumers who feel like it is an endless funnel of upsells.
HubSpot's landing page builder is described as clunky and difficult to use by some reviewers.
HubSpot's subscription model has been criticized by a number of reviewers for unauthorized changes and difficulties with cancellation.
HubSpot Reviews are available on hubspot.com.
HubSpot has 1,006 total reviews.
HubSpot Reviews on hubspot.com include an All reviews section.
The All reviews section on HubSpot Reviews shows 1,006 reviews.
HubSpot Reviews is a page where readers can read customer service reviews of hubspot.com.
Trustpilot fights fake reviews.
Trustpilot uses dedicated people and clever technology to safeguard its platform.
Trustpilot invites readers to find out how it combats fake reviews.
HubSpot has a rating of 1.8.
hubspot.com is the domain associated with HubSpot.
HubSpot Reviews is a page where you can read customer service reviews of hubspot.com.
HubSpotReviews1,006 indicates there are 1,006 HubSpot reviews.
HubSpot Reviews lets readers read customer service reviews of hubspot.com.
HubSpot Reviews is a page on hubspot.com for reading customer service reviews.
Trustpilot Experience allows companies to ask for reviews via automatic invitations.
Trustpilot labels reviews as Verified.
Trustpilot's Verified label indicates that reviews are about genuine experiences.
Trustpilot champions verified reviews.
HubSpot customer service reviews are available on hubspot.com.
Trustpilot allows anyone to write a Trustpilot review.
People who write reviews on Trustpilot have ownership to edit or delete them at any time.
Trustpilot reviews are displayed as long as a Trustpilot account is active.
HubSpot Reviews are hosted on Trustpilot.
HubSpot has 1,000 reviews on Trustpilot.
HubSpot hasn’t replied to negative reviews on Trustpilot.
HubSpot uses Trustpilot to collect and display customer reviews.
HubSpot's TrustScore is shown on its Trustpilot profile.
HubSpot's Trustpilot page displays reviews across 5-star, 4-star, 3-star, 2-star, and 1-star categories.
HubSpot Reviews page includes the header 'Read Customer Service Reviews of hubspot.com'.
HubSpot Reviews are available on hubspot.com.
HubSpot on hubspot.com provides the option to read customer service reviews.
HubSpot on hubspot.com provides a 'Write a review' option.
HubSpot's hubspot.com site includes a Community section.
HubSpot offers a Help Center.
HubSpot provides a Log in option.
HubSpot provides a Sign up option.
HubSpot Reviews are customer service reviews on hubspot.com.
HubSpot Reviews pages include an option to write a review.
Trustpilot guidelines state that offering incentives for reviews or asking for them selectively can bias the TrustScore.
The TrustpilotExperience advocates against bias.
HubSpot Reviews invites readers to read customer service reviews of hubspot.com.
hubspot.com hosts HubSpot customer service reviews.
HubSpotReviews on hubspot.com includes a 'Write a review' option.
Trustpilot is referenced on the HubSpot Reviews page via the label The TrustpilotExperience.
HubSpot Reviews page states that we encourage constructive feedback.
There are eight tips for writing great reviews on the HubSpot Reviews page.
HubSpot Reviews are customer service reviews of hubspot.com.
HubSpot Reviews has 1,006 reviews.
HubSpot Reviews on Trustpilot allow users to write a review.
Trustpilot has a review process.
Trustpilot Experience shows the latest reviews.
HubSpot Reviews provides customer service reviews of hubspot.com.
HubSpotReviews1,006 indicates there are 1,006 reviews on the HubSpot Reviews page.
HubSpot Reviews offers country selection with United States, Danmark, Österreich, Schweiz, Deutschland, Australia, Canada, United Kingdom, Ireland, New Zealand, España, Suomi, BelgiqueBelgië, France, Italia, 日本, Norge, Nederland, Polska, Brasil, Portugal, Sverige as options.
HubSpot is a brand mentioned in the HubSpot Reviews content.
Trustpilot hosts the HubSpot Reviews page, where readers can read customer service reviews of hubspot.com.
HubSpot Reviews is a listing on Trustpilot that aggregates customer service reviews for HubSpot.
Trustpilot verifies reviewers.
Trustpilot verification helps ensure that real people are writing the reviews you read on Trustpilot.
Trustpilot's HubSpot Reviews page includes a Write a review option.
HubSpot has 1,006 customer reviews on Trustpilot.
Trustpilot hosts the HubSpot Reviews page for hubspot.com.
Users can write a review for HubSpot on Trustpilot.
Trustpilot, Inc. owns the Trustpilot platform.
Trustpilot has a Modern Slavery Statement.
HubSpot Reviews is a page on hubspot.com.
Trustpilot Business is listed on the HubSpot Reviews page.
Blog for Business is listed on the HubSpot Reviews page.
Data Solutions is listed on the HubSpot Reviews page.
Plans & Pricing is listed on the HubSpot Reviews page.
Business Login is listed on the HubSpot Reviews page.
Products is listed on the HubSpot Reviews page.
HubSpot charged £2000 for onboarding.
HubSpot onboarding failed to deliver the promised knowledge and peace of mind.
HubSpot's live chat function is clunky and unfit for purpose.
HubSpot's chat function is terrible.
HubSpot is not customer-friendly.
HubSpot upsells as much as possible and does not provide adequate customer service when trying to adapt their product.
HubSpot's two-factor authentication key was stored on the local machine.
HubSpot's two-factor authentication key being stored on the local machine caused access issues after the machine was formatted.
HubSpot's sales team appears motivated, while customer service is lacking.
HubSpot's pricing structure is very bad.
HubSpot's pricing structure is difficult to navigate and frequently changes.
HubSpot's pricing structure pushes customers into higher tiers they don't actually need.
HubSpot is extremely high cost and lacks flexibility.
HubSpot's after-sales and technical support lets down a great product.
HubSpot's billing terms described during the sales process did not match the terms after the contract.
HubSpot's billing responses are inconsistent and vague.
HubSpot's onboarding timelines were misrepresented as immediate access.
HubSpot support response times are slow.
HubSpot's customer success team did not seem to care about customer satisfaction.
HubSpot's platform is difficult to use and overly complex for many users.
HubSpot's platform creates inefficiencies and often leads teams to use only a small fraction of its features.
HubSpot's pricing changes push customers to higher tiers they do not need.
HubSpot starter packs will quickly be outgrown and require upgrading to the Pro version.
HubSpot's system automatically upgrades seats by five additional seats instead of one.
HubSpot requires a minimum of five Sales Pro seats.
HubSpot requires every staff member using the CRM to have a paid seat.
HubSpot's landing page builder is extremely frustrating and limited.
HubSpot's platform has long load times and is unusable across devices.
HubSpot's advertising and marketing outreach can be annoying to users.
HubSpot mismanaged onboarding timelines and provided delayed provisioning of accounts.
HubSpot's contract terms do not allow easy downgrades.
HubSpot's claim of unlimited users appears to be false advertising.
GoHighLevel is proposed as a more transparent, responsive, and better-fitting alternative to HubSpot.
Clarify.com is mentioned as an alternative CRM to HubSpot.
HubSpot has a reputation for misrepresenting onboarding timelines, including access to the portal being immediate.
HubSpot's portal provisioning could take one to two weeks, contradicting onboarding promises.
HubSpot's landing page builder is one of the most frustrating tools I've ever encountered.
HubSpot pricing structure is very bad.
HubSpot is not customer-friendly.
HubSpot tries to upsell as much as possible.
HubSpot does not show customer service when trying to adapt its product.
HubSpot Marketing Starter plan features haven’t worked.
HubSpot Marketing Starter plan requires workarounds for simple tasks.
HubSpot starts off with a free tier.
HubSpot costs ramp up very quickly for anything meaningful.
HubSpot's yearly contract terms are onerous.
HubSpot sales reps oversold a package with false information.
HubSpot suggested an outside vendor to help onboard.
HubSpot's Social Media scheduling tool cannot be tested without upgrading.
HubSpot's "Send Quote" feature is unusable.
HubSpot causes large attachments to vanish.
HubSpot quotes trigger unsafe site warnings.
HubSpot emails end up in spam.
HubSpot automatically upgraded our contact tier and locked it in for the remainder of our 2-year fixed term.
HubSpot increased our marketing contacts from 800 to 2,027.
HubSpot makes cancellation difficult and accrues charges for unresolved issues.
HubSpot has no phone or video call support.
HubSpot onboarding with an expert partner is perceived as overly complex and time-consuming.
HubSpot CRM offers a genuinely useful free tier.
HubSpot Sales Pro platform is good.
HubSpot CRM can be slow as the contact base grows.
HubSpot solution costs around $20k and still does not work.
HubSpot's high cost and lack of flexibility make HubSpot a poor choice for a CRM.
HubSpot Academy offers Guided Onboarding as part of HubSpot's onboarding.
HubSpot Sales Professional plan costs $70 per month.
HubSpot's Social Media scheduling tool requires upgrading to test.
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Really sad we live in such a World.I have spent 30 years trading online. I have used live chat since its inception. Their chat function is terrible - Clunky - unfit for purpose.They have charged me £2000 \"onboarding\" that failed to deliver the knowledge and peace of mind that was promised - leaving me with so many areas not working it makes the system impossible to use.No doubt if you are a corporate company with endless pockets of cash - then they will get the company I used to sort it all out for you - but if you are not a corporation with huge budgets to pay people to make up for the products own shortfalls - steer well clear.Our turnover is in excess of £1,000,000 - I have around 25,000 contacts - and I wouldnt touch this product with a barge pole. If you are smaller than this or similar - PLEASE listen to me. 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HubSpot’s pricing structure is difficult to navigate, frequently changes, and often feels designed to push customers into higher tiers they don’t actually need. Billing disputes are particularly frustrating, with limited willingness to resolve issues in a way that reflects the realities of growing businesses. In my experience, these tactics cross the line from aggressive upselling into unethical territory.For small to mid-sized businesses looking for efficiency, flexibility, and a true partnership, HubSpot consistently falls short.There are far better, more transparent, and more business-friendly alternatives on the market.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/6942cbdc2eae2a167504056d","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Simon myneva","url":"https://www.trustpilot.com/users/6942cbb131cbb9a3e471c690/"},"datePublished":"2025-12-17T17:27:24.000Z","headline":"The pricing structure unfortunately is…","reviewBody":"The pricing structure unfortunately is very bad. With all other SaaS products I have encountered, you get the chance to upgrade your seat from one tier to the next. Not with Hubspot though as I have learned now. Very much a blocker in the natural growth of a company.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"2"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/69427e3b2f7f352504f17a29","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Amanda P.","url":"https://www.trustpilot.com/users/5e5d7a051a9169bf5fa6c7e9/"},"datePublished":"2025-12-17T11:56:11.000Z","headline":"Terrible customer support","reviewBody":"I've used HubSpot CRM at various points throughout my career and in my current role, decided to upgrade my team to the Sales Pro platform. While the platform is good, they are very inflexible with contracts - we had to sign up for a minimum of 5 Sales Pro seats despite not having 5 full-time sales staff. Part way into our contract, they changed their structure so that every staff member at our company using the CRM in any capacity required a paid seat, significantly increasing our spend. When I needed to add one more paid seat to our account, the system automatically upgraded us with 5 additional seats instead of 1. I requested a refund for the unneeded seats and they refused - the message was, 'too bad, you'll have to wait til the end of your contract to remove them.' Most platforms allow you to add and remove users as you need them but not HubSpot. Be very careful upgrading anything as you won't be able to downgrade. ","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/694199702597fc53b31b1eb6","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Thomas Caraballo","url":"https://www.trustpilot.com/users/6941996b6148eae2d20b903d/"},"datePublished":"2025-12-16T19:40:00.000Z","headline":"My subscription was changed from…","reviewBody":"My subscription was changed from monthly to annual without my authorization. Once I noticed the issue and reached out to HubSpot for clarification and support, communication completely stopped. No explanation, no resolution, and no follow-up.For a company that positions itself as a premium, customer-centric platform, this experience was disappointing and unprofessional. Automatically altering billing terms and then ignoring a customer when they raise a legitimate concern is unacceptable.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/693aba273df19d973cd6992a","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Chair - Hatem Ben Hadj","url":"https://www.trustpilot.com/users/66c0f18e5b119a8f3398f0cb/"},"datePublished":"2025-12-11T14:33:43.000Z","headline":"poor customer support","reviewBody":"poor customer support, I was approached by marketing agent for potential upgrade to professional plan but never answered to my reply.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/693878d1f8c1e7297bee8ee6","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Maya Pomatto","url":"https://www.trustpilot.com/users/693878c5d7ccaa6cc965567d/"},"datePublished":"2025-12-09T21:30:25.000Z","headline":"Worst CRM you could have","reviewBody":"Worst CRM you could have. Unusable… load times for every click and barely loads correctly no matter the device. ","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/693877c74265057f5f99a739","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Pam B","url":"https://www.trustpilot.com/users/5e89f551b539f30247debcb3/"},"datePublished":"2025-12-09T21:25:59.000Z","headline":"Buyers be warned. Awful UX and people not empowered. We invested over $50 over two years and…","reviewBody":"We invested over $50 over two years and even hired a Hubspot \"expert partner\" for set up (2 years+), but everyone on our team experienced the UXUI as overly complex and time-consuming which affected our sales effectiveness. The sales rep pushed an integrated website, which became leverage at renewal time so we had to renew when we did not want to. We started taking everything off of Hubspot after that because we don't want to do business with win/lose leaders who manipulate to succeed. Now that we are ready to cancel and move to a better product (we did find one in Clarify.com and got organized in ONE week!), The HubSpot customer success team did not seem to care if we were satisfied customers, and is attempting to force us to keep paying for it when, as CEO, I could not let it drain the team any longer. No one is empowered to take care of customer satisfaction. We feel manipulated and bullied by a bigger company now. It's the principle of the situation now and I do not intend to stand down. Our sales and valuation were negatively impacted by our choice to do business with Hubspot. Lesson learned!!We prefer platforms that have better usability, flexibility, and win/win leadership teams. We will not do business with platforms that are otherwise in the future—not recommended for tech-forward teams that like to move fast and efficiently. CEO & Founder","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/69372b565b4de7f8406ab041","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Romain donatella","url":"https://www.trustpilot.com/users/5cbdda508446229c78cefeee/"},"datePublished":"2025-12-08T21:47:34.000Z","headline":"Harcelement pub a la tv sur youtube etc","reviewBody":"Harcelement pub a la tv sur youtube etcfranchement ca ne donne pas envie","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"2"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/69370e19af078476dd988272","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Adam Cajkler","url":"https://www.trustpilot.com/users/69370e133d98f0b02fef2fa2/"},"datePublished":"2025-12-08T19:42:49.000Z","headline":"Incredibly frustrating and limited","reviewBody":"The landing page builder is one of the most frustrating that I've ever encountered. Everything is clunky and you feel like you are wrestling with it every time you try and do anything simple. With a lot of patience and will-power to not hurl your laptop through the window you can create a very limited landing page, but it lacks a lot of features other builders provide. Avoid if you can.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"2"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/6936d5af947690759602bd0c","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Mega Drillu Breaker","url":"https://www.trustpilot.com/users/66d0af279fd5908dc9ef47e1/"},"datePublished":"2025-12-08T15:42:07.000Z","headline":"Terrible company","reviewBody":"Terrible company. This is a scam.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/6931af68b00f0d5df3770e79","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Abdulwali Hafedh","url":"https://www.trustpilot.com/users/6931af6200ecba6e7e78493d/"},"datePublished":"2025-12-04T17:57:28.000Z","headline":"Unlimited users seems to be false advertising","reviewBody":"Unlimited users seems to be false advertising","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/692e9d68b874039a973c7025","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Adam Rooke","url":"https://www.trustpilot.com/users/5edb7a4c765c621e4e2fba8a/"},"datePublished":"2025-12-02T10:03:52.000Z","headline":"Terrible experience with Hubspot","reviewBody":"We have tired to set up a Hubspot account and it has been next to impossible. Features in our Marketing starter plan haven’t worked, simple things other CRM's do easterly have needed workarounds and there are no straight answers online either. We have had to cancel our plan and move elsewhere. Terrible experience and lot's of wasted time. The starter packs will quickly be outgrown and you will end up paying for the pro version which is a crazy jump in price. ","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/692db0e9253ebaeff795f200","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Jade Benzakour","url":"https://www.trustpilot.com/users/692db0e231cbb96bff57af5f/"},"datePublished":"2025-12-01T17:14:49.000Z","headline":"The worst CRM experience of my entire career — shocking negligence and blatant overcharging","reviewBody":"I’ve used dozens of CRMs over the years, and I have NEVER experienced such an unbelievable mix of incompetence, bugs, and total disregard for customers. HubSpot managed to turn our biggest revenue day of the year into a complete disaster — all because of a system bug THEY caused and then refused to address in time.I followed every rule, every deadline, every instruction. Their platform still miscounted thousands of contacts, inflated our marketing contact numbers, and put us at immediate risk of being overcharged for something that WAS NOT OUR FAULT. And the best part? Their support team simply stopped responding for HOURS during a critical Cyber Monday campaign — literally leaving me “on seen” while we were about to send the most important email of the entire year.We lost time, money, resources, revenue, and opportunities because their system broke… but instead of helping, they vanished. No urgency. No accountability. No professionalism. Just silence, confusion, and a platform that charges you even when it’s the one malfunctioning.I have never felt so ignored, so misled, and so blatantly exploited by a SaaS company. This is not a CRM — it’s a time bomb designed to squeeze money out of you while support mysteriously “disappears” the second things get serious.A CRM to avoid at all costs — overpriced, unreliable, and conveniently unresponsive whenever their own bugs cause you to overpay.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/69212d99d6d12669cb2cb5a4","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"Weste","url":"https://www.trustpilot.com/users/69212d5caa30485cf57c14ba/"},"datePublished":"2025-11-22T05:27:21.000Z","headline":"Annoying marketing","reviewBody":"Im getting every video Im watching on Youtube an Ad about Hubspot. Im not their target audience. But making me watch an unskippable 20 second ad each time how \"my company dont know about all their data\" - which I dont have, is annoying. Even if I become an owner of my own company, I will not persue the services of Hubspot, because their marketing is annoying enough.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/hubspot.com/691cee110d3524202d9c06d3","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"author":{"@type":"Person","name":"James Mackay","url":"https://www.trustpilot.com/users/691cee0829e2591111d05f98/"},"datePublished":"2025-11-19T00:07:13.000Z","headline":"Deeply Disappointed: Misrepresentation, Delays, No Accountability, and No ResolutionIf you are considering HubSpot","reviewBody":"If you are considering HubSpot, I strongly recommend reading this first. We entered our agreement in good faith, fully trusting the commitments made by their sales team. Unfortunately, almost every promise fell apart as soon as the contract was signed.1. Misrepresented onboarding timelinesWe were told that access to our portal would be “immediate.” It ultimately took one to two weeks for HubSpot to provision our account. This delay completely derailed our internal deadlines and forced us to search for a backup solution. If the sales representative had been honest about the timeline, we would have either planned appropriately or selected another platform from the start.2. Miscommunication around billing termsThe billing terms described during the sales process did not match the terms provided after the contract was executed. When we attempted to clarify these discrepancies, the responses we received were inconsistent and vague. Something as fundamental as billing should never require multiple escalations to understand.3. A lack of accountability when issues were raisedWhen we highlighted the problems, including the missed deadlines and the inaccurate information we were given, HubSpot’s response was dismissive. We were met with explanations rather than solutions, and even when internal teams acknowledged the mistakes, nothing was done to resolve them.4. No support or discount offered despite acknowledged failuresHubSpot’s representatives admitted to the mishandling of key parts of the process. Despite this, we were offered no meaningful support and no compensation for the delays or misrepresentation. There was no genuine effort to make the situation right.We have now moved forward with GoHighLevel, which has been noticeably more transparent, responsive, and aligned with our needs from day one. Their onboarding experience has been faster, clearer, and significantly more reliable.If you are evaluating CRM platforms, I strongly recommend considering GoHighLevel instead. The difference in communication, honesty, and customer support has been substantial.This review is not written lightly. It reflects weeks of frustration, delayed timelines, and a complete lack of accountability from a company that claims to deliver world class service. I hope this helps at least one organization avoid the experience we went through.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"}]}</script><script type="application/ld+json" data-business-unit-json-ld-dataset="true">{"@context":["https://schema.org",{"csvw":"http://www.w3.org/ns/csvw#"}],"@graph":{"@type":"Dataset","@id":"https://www.trustpilot.com/#/schema/DataSet/hubspot.com/1","name":"HubSpot","description":"Bar chart review and ratings distribution for HubSpot, provided by Trustpilot.","publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"about":{"@id":"https://www.trustpilot.com/#/schema/Organization/hubspot.com"},"mainEntity":{"@type":"csvw:Table","csvw:tableSchema":{"csvw:columns":[{"csvw:name":"1 star","csvw:datatype":"integer","csvw:cells":[{"csvw:value":"461","csvw:notes":["46%"]}]},{"csvw:name":"2 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styles_card__0_wXo" data-testid="incentives-banner-business-profile-page/sidebar/experience/incentives-banner/title-v2"><span class="styles_trustShieldLogo__WGwe_"><img alt="" src="https://businessunitprofile-cdn.trustpilot.net/businessunitprofile-consumersite/public/trustpilot-shield.svg" width="25" height="30" class="styles_trustShieldImg__z4P_B"/><span class="styles_animation__QNRFp"></span></span><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.</p></div><div class="styles_summaryContainer__XpiRw"><div><div class="styles_heading__oYPcp"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-m__dd9b51">Review summary</h2><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7 styles_icon__h14n8" xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" role="img"><path d="M2 1v2H0v1h2v2h1V4h2V3H3V1H2Zm0 9v2H0v1h2v2h1v-2h2v-1H3v-2H2Zm2.875-1.438L8 9.75l1.188 3.125.562 1.375.563-1.375L11.5 9.75l3.125-1.188L16 8l-1.375-.563L11.5 6.25l-1.188-3.125L9.75 1.75l-.563 1.375L8 6.25 4.875 7.438 3.5 8l1.375.563Zm4.031.75L8.75 9l-.313-.156L6 8l2.438-.844L8.75 7l.156-.313.844-2.437.844 2.438.156.312.313.156L13.5 8l-2.438.844L10.75 9l-.156.313-.844 2.437-.844-2.438Z"/></svg></div><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51 styles_subHeading__2oi_Q">Based on reviews, created with AI</p><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51 styles_expandableText__FHQpQ"><span class="styles_previewText___Ct2v styles_isTruncated__Gqlqv">Most reviewers were unhappy with their experience overall. Customers express widespread dissatisfaction with various facets of the company's offerings. Many consumers report negative experiences with customer service, citing slow response times and unhelpful advice. People are also disappointed with</span><span class="styles_truncatedText__wRK6h styles_isTruncated__Gqlqv"> the service provided, with several reviewers describing it as shocking.
Furthermore, a significant number of consumers voice concerns about the pricing structure, considering it very bad and feeling like an endless funnel of upsells. The website experience is also a source of frustration for some reviewers, who find the landing page builder clunky and difficult to use. Finally, a number of reviewers express dissatisfaction with the subscription model, reporting issues such as unauthorized changes and difficulties with cancellation.</span><button class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c styles_readMore__sWM_1 styles_isTruncated__Gqlqv CDS_Link_asButton__7f0c1c CDS_Link_buttonInherit__7f0c1c CDS_Link_noUnderline__7f0c1c" data-testid="toggle-text-truncation-button" type="button" data-toggle-text-truncation-button="true">See more</button></p><div id="hotjar-ai-summaries-inline-feedback" class="styles_hotjarContainer__dz_zf"></div></div><div><div class="styles_heading__EoDER"><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-s__dd9b51">Based on these reviews</h3><span><span role="button" tabindex="0" aria-label="Tooltip" data-testid="tooltip-element" data-state="closed"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7" style="fill:#6C6C85" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M8 1a7 7 0 1 0 0 14A7 7 0 0 0 8 1ZM0 8a8 8 0 1 1 16 0A8 8 0 0 1 0 8Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M7.5 7h-.75V6H8.5v5.502h.75v1h-2.5v-1h.75V7ZM6.75 4a1 1 0 1 1 2 0 1 1 0 0 1-2 0Z"/></svg></span></span></div><div class="styles_carouselWrapper__2CWyY"><button name="scroll-forward" class="CDS_Button_button__cb9d05 CDS_Button_s__cb9d05 CDS_Button_appearance-secondary__cb9d05 CDS_Button_circle__cb9d05 styles_scrollButtonRight__2DrYl" aria-label="SCROLL FORWARD" type="button" data-testid="SCROLL FORWARD" data-scroll-forward-button="true"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxxs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><span class="CDS_Button_iconSpan__cb9d05"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_inherit__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path d="m12.806 7.987-.343.375-6.344 6.344-.719-.718 6-6-5.656-5.626-.344-.375.719-.687 6.687 6.687Z"/></svg></span></span></button><div class="styles_reviewSummarySection__o6B2R styles_scrollbarHide__jV7cU"><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Adam Cajkler"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/69370e133d98f0b02fef2fa2/73x73.png"/></div><a data-cpl="true" href="/users/69370e133d98f0b02fef2fa2" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Adam Cajkler</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-08T19:42:49.000Z" class="" data-service-review-date-time-ago="true">Dec 8, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">The landing page builder is one of the most frustrating that I've ever encountered. Everything is clunky and you feel like you are wrestling with it every time you try and do anything simple. With a l... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Simon myneva"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6942cbb131cbb9a3e471c690/73x73.png"/></div><a data-cpl="true" href="/users/6942cbb131cbb9a3e471c690" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Simon myneva</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-17T17:27:24.000Z" class="" data-service-review-date-time-ago="true">Dec 17, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">The pricing structure unfortunately is very bad. With all other SaaS products I have encountered, you get the chance to upgrade your seat from one tier to the next. Not with Hubspot though as I have l... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Romain donatella"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/5cbdda508446229c78cefeee/73x73.png"/></div><a data-cpl="true" href="/users/5cbdda508446229c78cefeee" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Romain donatella</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="146"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-08T21:47:34.000Z" class="" data-service-review-date-time-ago="true">Dec 8, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Harcelement pub a la tv sur youtube etc
franchement ca ne donne pas envie</p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Erika Bill Peter"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/69440a786148eaf71a0ec0df/73x73.png"/></div><a data-cpl="true" href="/users/69440a786148eaf71a0ec0df" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Erika Bill Peter</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-18T16:06:56.000Z" class="" data-service-review-date-time-ago="true">Dec 18, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">They are not customer-friendly. They try to upsell as much as possible, but then don't show any customer service when trying to adapt their product to our company. Unresponsive or wanting to charge mo... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Weste"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/69212d5caa30485cf57c14ba/73x73.png"/></div><a data-cpl="true" href="/users/69212d5caa30485cf57c14ba" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Weste</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-22T05:27:21.000Z" class="" data-service-review-date-time-ago="true">Nov 22, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Im getting every video Im watching on Youtube an Ad about Hubspot. Im not their target audience. But making me watch an unskippable 20 second ad each time how "my company dont know about all their dat... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Adam Rooke"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AR</span></div><a data-cpl="true" href="/users/5edb7a4c765c621e4e2fba8a" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Adam Rooke</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="7"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-02T10:03:52.000Z" class="" data-service-review-date-time-ago="true">Dec 2, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We have tired to set up a Hubspot account and it has been next to impossible. Features in our Marketing starter plan haven’t worked, simple things other CRM's do easterly have needed workarounds and... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Admin"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AD</span></div><a data-cpl="true" href="/users/6909e2864064140aa330613f" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Admin</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-04T13:25:11.000Z" class="" data-service-review-date-time-ago="true">Nov 4, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Do NOT break or remove things that work!
With every change things seem to get worse and worse. Are you chopping things up in micro-services?
The continuous search of functions suddenly dis... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Michael Masouras"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">MM</span></div><a data-cpl="true" href="/users/6900ffe251678ea3877a8bc1" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Michael Masouras</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-28T19:39:51.000Z" class="" data-service-review-date-time-ago="true">Oct 28, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Hubspot starts off nice with a free tier, but then costs ramp up very quickly for anything meaningful. In addition, the terms for signing a yearly contract are extremely onerous: if, for whatever reas... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Michelle Duncan"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6893fb799600694c3cf73530/73x73.png"/></div><a data-cpl="true" href="/users/6893fb799600694c3cf73530" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Michelle Duncan</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-07T03:04:33.000Z" class="" data-service-review-date-time-ago="true">Aug 7, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true"> In our meeting with a sales rep we were over sold a package with false information. They suggested an outside vendor to help "onboard". This person pushed an integrated website. That was a useful t... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Mike Garcia"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/68f6c5f431a6b6252ed91e66/73x73.png"/></div><a data-cpl="true" href="/users/68f6c5f431a6b6252ed91e66" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Mike Garcia</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-21T01:30:06.000Z" class="" data-service-review-date-time-ago="true">Oct 21, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Dont sign a yearly contract; thats how they get you. You will most likely be dissatisfied and when you do, you'll be stuck in a contract and this company has no care in the world for small businesses... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Amanda P."><div class="styles_consumerDetailsWrapper__4eZod"><button type="button" class="styles_btnWrapper__arGPQ" aria-label="Amanda P." aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:R99dpahnnv6:" data-state="closed"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AP</span></div><span class="styles_badge__oQ9m4"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px" role="img"><path class="ic-verified-user" d="M1 3a2 2 0 0 1 2-2h10a2 2 0 0 1 2 2v7.989a2 2 0 0 1-1.298 1.873l-5 1.875c-.453.17-.951.17-1.404 0l-5-1.875A2 2 0 0 1 1 10.989V3Z"/><path class="ic-verified-user-check" d="M11.618 6.12a.875.875 0 1 0-1.236-1.24L7.03 8.22 5.66 6.647a.875.875 0 0 0-1.32 1.15l1.768 2.03c.041.047.086.089.135.125a.875.875 0 0 0 1.364.163l4.01-3.995Z"/></svg></span></button><a data-cpl="true" href="/users/5e5d7a051a9169bf5fa6c7e9" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Amanda P.</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="18"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-17T11:56:11.000Z" class="" data-service-review-date-time-ago="true">Dec 17, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I've used HubSpot CRM at various points throughout my career and in my current role, decided to upgrade my team to the Sales Pro platform. While the platform is good, they are very inflexible with con... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Amanda Wright"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AW</span></div><a data-cpl="true" href="/users/66ef4dfd7e011506ff82e3ee" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Amanda Wright</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-21T16:18:49.000Z" class="" data-service-review-date-time-ago="true">Aug 21, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Our experience with HubSpot has been frustrating. Large attachments vanish, quotes trigger unsafe site warnings, and most of our emails end up in spam. The “Send Quote” feature is unusable, which also... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Matt Stockdale"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">MS</span></div><a data-cpl="true" href="/users/66282f2bc8fb5800112a858b" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Matt Stockdale</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="9"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-09T21:46:36.000Z" class="" data-service-review-date-time-ago="true">Nov 9, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I think what’s really telling, Hubspot don’t respect this platform or the comments from real customers.
I’ve emailed their CEO and haven’t even received an acknowledgement. Staggering really.... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Brend Brentjens"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6952eb9331cbb9a2b5823a10/73x73.png"/></div><a data-cpl="true" href="/users/6952eb9331cbb9a2b5823a10" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Brend Brentjens</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-29T22:59:15.000Z" class="" data-service-review-date-time-ago="true">Dec 29, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Its extremely high cost and the complete lack of flexibility make HubSpot a poor choice for a CRM.</p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Ryan"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">RY</span></div><a data-cpl="true" href="/users/54f76d9b0000ff0001af1926" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Ryan</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="16"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-03-14T14:52:51.000Z" class="" data-service-review-date-time-ago="true">Mar 14, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Shocking service! We were miss sold, mislead, and 2.5 months later, we are still waiting to be onboarded whilst Hubspot are trying to bully us into paying for invoices for services not received despit... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for James Harvey-Fiander"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">JH</span></div><a data-cpl="true" href="/users/5f218f05127d5863ffdfb5e1" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">James Harvey-Fiander</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="3"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-09-17T23:58:00.000Z" class="" data-service-review-date-time-ago="true">Sep 17, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Hubspot automatically upgraded our contact tier and then locked it in for the remainder of our 2 year fixed term. Then 2 weeks later told us that half our contacts weren't "engaged" and they'd recom... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for James Burke"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/5fb5794371a58300192970da/73x73.png"/></div><a data-cpl="true" href="/users/5fb5794371a58300192970da" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">James Burke</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="5"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-10T19:54:56.000Z" class="" data-service-review-date-time-ago="true">Oct 10, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I get stuck, tried cancelling my subscription and couldn't, then for every day I couldn't solve the issue I accrue charges for it
They have no phone or video call support for the said challen... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Vanessa U."><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">VU</span></div><a data-cpl="true" href="/users/5c8942e3f5e8c260ab73f36f" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Vanessa U.</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="3"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-14T23:19:10.000Z" class="" data-service-review-date-time-ago="true">Oct 14, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Absolutely Awful, we hired a partner of Hubspot because of it being such a complicated software. $20k later still not working right
Hubspot solution EAT IT, we are going to hold you to the year c... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Robin Schultz"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/67caca04c7a2caee33334306/73x73.png"/></div><a data-cpl="true" href="/users/67caca04c7a2caee33334306" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Robin Schultz</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-03-07T12:27:56.000Z" class="" data-service-review-date-time-ago="true">Mar 7, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">WARNING!
We signed hubspot for our business couple of weeks ago. Alot of the functions promised by sales dosnt work when we now try it out(we couldnt try this on the trial version before signin... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Marshall Rule"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/687512ab8a537583b595a041/73x73.png"/></div><a data-cpl="true" href="/users/687512ab8a537583b595a041" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Marshall Rule</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-07-14T16:22:43.000Z" class="" data-service-review-date-time-ago="true">Jul 14, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We have 800 marketing contacts. An employee accidentally clicked to make all of our contacts marketing contacts which put us to 2,027 contacts and increased our tier level. We noticed the issue immedi... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Cee"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">CE</span></div><a data-cpl="true" href="/users/612561f864f0fc001290b167" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Cee</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="7"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-05T23:38:25.000Z" class="" data-service-review-date-time-ago="true">Nov 5, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I was interested in using their Social Media scheduling tool, thinking that a company of this size and tenure had built a working tool. I was unable to test the feature without upgrading, so I did... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Kristian Palumbo"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/686502ce8a5375570784769e/73x73.png"/></div><a data-cpl="true" href="/users/686502ce8a5375570784769e" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Kristian Palumbo</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-07-02T11:58:47.000Z" class="" data-service-review-date-time-ago="true">Jul 2, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Absolute scam of a product for small businesses. It/they convince you that it will solve all these problems and would be a great product if you had a full time dedicated staff member just managing its... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Paige Burdette"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/64fa74ae179a94001272f802/73x73.png"/></div><a data-cpl="true" href="/users/64fa74ae179a94001272f802" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Paige Burdette</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-15T20:20:33.000Z" class="" data-service-review-date-time-ago="true">Aug 15, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Horrible customer service. I paid in full for a year subscription. HubSpot’s system glitched and locked me out for a month and a half. It kept saying invalid password when the password never changed.... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Mark"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">MA</span></div><a data-cpl="true" href="/users/633d899198bda50012307e50" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Mark</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="5"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-07-11T18:53:24.000Z" class="" data-service-review-date-time-ago="true">Jul 11, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Avoid HubSpot – Total Ripoff
Our nonprofit made the mistake of signing up for a year-long contract with HubSpot, not realizing they automatically renew you for another full year. A couple of week... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Sebastien Bombart"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/68b93a46a02fb3a6fbf8b47a/73x73.png"/></div><a data-cpl="true" href="/users/68b93a46a02fb3a6fbf8b47a" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Sebastien Bombart</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-09-04T09:05:50.000Z" class="" data-service-review-date-time-ago="true">Sep 4, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Worst Customer service ever. They make everything in their power to make you pay the subscription.
We purchased a service to send transactional emails, while integrating we realized that it did not... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Chris Tickle"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/4fb5910f000064000119916d/73x73.png"/></div><a data-cpl="true" href="/users/4fb5910f000064000119916d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Chris Tickle</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="11"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-19T06:04:24.000Z" class="" data-service-review-date-time-ago="true">Aug 19, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Used HubSpot to build and manage my own pipeline as there was no CRM in place at a business I started working at. When I was made redundant they wouldn’t re-set my email address to my personal email... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Avi"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AV</span></div><a data-cpl="true" href="/users/68d10d607e136947974ca514" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Avi</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-09-22T10:53:55.000Z" class="" data-service-review-date-time-ago="true">Sep 22, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">HubSpot has become a very disappointing experience for us. Recently our contact tier was increased without clear notice, which pushed our costs up considerably. When we tried to resolve it, the supp... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Trish"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">TR</span></div><a data-cpl="true" href="/users/68f6529cf647b7975f6826e4" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Trish</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-20T17:17:55.000Z" class="" data-service-review-date-time-ago="true">Oct 20, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Customer service is terrible. They take too long to reply, give generic advice, and never give actionable steps to solve issues - it's like they treat short and useless replies as a tick boxing exer... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Matt Stockdale"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">MS</span></div><a data-cpl="true" href="/users/66282f2bc8fb5800112a858b" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Matt Stockdale</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="9"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-06T14:58:54.000Z" class="" data-service-review-date-time-ago="true">Nov 6, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We are a new non-profit. My experience of Hubspot is woeful. They are fixated on populating their own crm data at the expense of a positive customer experience. As a new prospect, all i wanted... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Jade Benzakour"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/692db0e231cbb96bff57af5f/73x73.png"/></div><a data-cpl="true" href="/users/692db0e231cbb96bff57af5f" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Jade Benzakour</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-01T17:14:49.000Z" class="" data-service-review-date-time-ago="true">Dec 1, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I’ve used dozens of CRMs over the years, and I have NEVER experienced such an unbelievable mix of incompetence, bugs, and total disregard for customers. HubSpot managed to turn our biggest rev... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Maya Pomatto"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/693878c5d7ccaa6cc965567d/73x73.png"/></div><a data-cpl="true" href="/users/693878c5d7ccaa6cc965567d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Maya Pomatto</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-09T21:30:25.000Z" class="" data-service-review-date-time-ago="true">Dec 9, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Worst CRM you could have. Unusable… load times for every click and barely loads correctly no matter the device. </p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Thomas Caraballo"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6941996b6148eae2d20b903d/73x73.png"/></div><a data-cpl="true" href="/users/6941996b6148eae2d20b903d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Thomas Caraballo</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-16T19:40:00.000Z" class="" data-service-review-date-time-ago="true">Dec 16, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">My subscription was changed from monthly to annual without my authorization. Once I noticed the issue and reached out to HubSpot for clarification and support, communication completely stopped. No ex... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Adam"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AD</span></div><a data-cpl="true" href="/users/5f1ffe682e16aa70be9b98c0" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Adam</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="32"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-05-06T10:51:58.000Z" class="" data-service-review-date-time-ago="true">May 6, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Started well, then introduced a 'feature' which made my emails look like it was coming from somewhere dodgy as opposed to my site.
Then images began failing on emails and, as you have to pay to... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Chad Viveiros"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/68243065bf768bb515fac795/73x73.png"/></div><a data-cpl="true" href="/users/68243065bf768bb515fac795" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Chad Viveiros</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="3"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-06-16T10:40:33.000Z" class="" data-service-review-date-time-ago="true">Jun 16, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">All the reviews you read here are 100% accurate. HubSpot will proactively raise their fee's as often as possible.
That, plus phasing out features for higher tiers leaves you with a software that i... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Diacern"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">DI</span></div><a data-cpl="true" href="/users/6778d08d3a9f1f1e088bc264" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Diacern</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="4"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-06-06T21:23:56.000Z" class="" data-service-review-date-time-ago="true">Jun 6, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Received an email that I should delete account due to inactivity. I signed up jus to see what it was.
Spent the next 30mins trying to delete the account with the final message in chrome saying th... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Daniel Roser"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/65d7369e464c3700138ee29e/73x73.png"/></div><a data-cpl="true" href="/users/65d7369e464c3700138ee29e" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Daniel Roser</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="7"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-18T20:42:11.000Z" class="" data-service-review-date-time-ago="true">Nov 18, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Unless you want to spend a fortune don’t bother.
I’ve spent and wasted month of my time with these guys and I only want to do what you would think would be simple things….
Don’t bother unles... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Steve Liddle Work Account"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">SL</span></div><a data-cpl="true" href="/users/5e218832ddcefa365d591a87" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Steve Liddle Work Account</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="11"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-04-22T11:04:07.000Z" class="" data-service-review-date-time-ago="true">Apr 22, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">just a bunch of spammers
HubSpot processes your data to support our customers’ business activities such as selling and marketing their products and services. We rely on our legitimate interests, as... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Jess"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">JE</span></div><a data-cpl="true" href="/users/61fe2a8a9ec65e0012e7787c" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Jess</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="3"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-09-29T16:26:35.000Z" class="" data-service-review-date-time-ago="true">Sep 29, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I've been using HubSpot daily for around 5 years now as a marketing executive and find it absolutely awful to use. It's so clunky, restrictive and confusing. Modules break constantly and they send "su... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Brian Johnson"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">BJ</span></div><a data-cpl="true" href="/users/6917c7c6ef3d6c6b0bc62257" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Brian Johnson</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-15T02:22:49.000Z" class="" data-service-review-date-time-ago="true">Nov 15, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">If you are a home serviced based company, be very careful signing up for HubSpot. I was told the program would work great for our company but it is missing a ton of features for it to actually make... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Inge"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">IN</span></div><a data-cpl="true" href="/users/600eb4d64d4eb3001a3b47a9" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Inge</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="8"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-18T16:12:05.000Z" class="" data-service-review-date-time-ago="true">Nov 18, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I tried to test the platform for the company I was working for. I signed up with my work mail and a few days later some guy from Hubspot called our company asking for my manager. My colleagues at the... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Verify"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/681d9e3abf768ba1ccf4005a/73x73.png"/></div><a data-cpl="true" href="/users/681d9e3abf768ba1ccf4005a" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Verify</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-05-09T08:18:46.000Z" class="" data-service-review-date-time-ago="true">May 9, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We wanted to use their Sales Professional plan at $70/Month but very dumb forcing us to pay what they call "We recommend Hubspot Academy: Guided Onboarding based on your team size and seat selections.... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for DE LOiR"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">DL</span></div><a data-cpl="true" href="/users/60e47fa38cbdb60012ce8dce" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">DE LOiR</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="29"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-06-20T08:50:38.000Z" class="" data-service-review-date-time-ago="true">Jun 20, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">if you want to risk your existing infrastructure or you do not want to grow at all cause you will invest all your time in problem solvings with overhyped prices then hubspot is the right adress.
W... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Alex Koumpas"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AK</span></div><a data-cpl="true" href="/users/5dc37b75e4666a1f51726cbb" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Alex Koumpas</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-04-03T17:58:14.000Z" class="" data-service-review-date-time-ago="true">Apr 3, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Great features and a clean interface, but it can get slow as you grow your contacts base. Some things that should be simple — like managing workflows or customizing reports — end up being more time-co... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Amir K"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AK</span></div><a data-cpl="true" href="/users/68e8194d8fb1d667def6b51b" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Amir K</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-09T22:23:55.000Z" class="" data-service-review-date-time-ago="true">Oct 9, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We switched to HubSpot CRM about 8 months ago and overall it's been a really positive experience. The free tier is genuinely useful - not one of those "free but useless" situations. You get contac... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Pam B"><div class="styles_consumerDetailsWrapper__4eZod"><button type="button" class="styles_btnWrapper__arGPQ" aria-label="Pam B" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:R9dlpahnnv6:" data-state="closed"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/5e89f551b539f30247debcb3/73x73.png"/></div><span class="styles_badge__oQ9m4"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px" role="img"><path class="ic-verified-user" d="M1 3a2 2 0 0 1 2-2h10a2 2 0 0 1 2 2v7.989a2 2 0 0 1-1.298 1.873l-5 1.875c-.453.17-.951.17-1.404 0l-5-1.875A2 2 0 0 1 1 10.989V3Z"/><path class="ic-verified-user-check" d="M11.618 6.12a.875.875 0 1 0-1.236-1.24L7.03 8.22 5.66 6.647a.875.875 0 0 0-1.32 1.15l1.768 2.03c.041.047.086.089.135.125a.875.875 0 0 0 1.364.163l4.01-3.995Z"/></svg></span></button><a data-cpl="true" href="/users/5e89f551b539f30247debcb3" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Pam B</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="4"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-10T12:42:59.000Z" class="" data-service-review-date-time-ago="true">Updated Dec 10, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We invested over $50 over two years and even hired a Hubspot "expert partner" for set up (2 years+), but everyone on our team experienced the UXUI as overly complex and time-consuming which affe... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article></div><div class="styles_gradientOverlay__tyZbh" data-at-start="true" data-at-end="false"></div></div></div><div class="styles_buttonContainer__sWHVs"><button name="See all reviews" class="CDS_Button_button__cb9d05 CDS_Button_l__cb9d05 CDS_Button_appearance-secondary__cb9d05 CDS_Button_iconRight__cb9d05 styles_seeAllReviewsButton__ffbcE" type="button" data-see-all-reviews-button="true"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05">See all <!-- -->1,006<!-- --> 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data-relevant-review-text-typography="true"><span class="styles_previewText__afbaG">HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrati</span><span class="styles_truncatedText__SYw6V">ons to attract, engage, and delight customers.</span><button class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c styles_readMore__Bevrq styles_stringContainer__5OflP CDS_Link_asButton__7f0c1c CDS_Link_buttonInherit__7f0c1c CDS_Link_noUnderline__7f0c1c" name="read-more" data-read-more-button="true">See more</button></p></div></div><hr class="CDS_Divider_divider__7f1ed9 CDS_Divider_subtle__7f1ed9 styles_mobile__tu1C7"/><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-m__dd9b51">Contact info</h2><ul class="styles_itemsColumn__N6BEW"><li class="styles_itemRow__74s4a"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.404 1.904A6.5 6.5 0 0 1 14.5 6.5v.01c0 .194 0 .396-.029.627l-.004.03-.023.095c-.267 2.493-1.844 4.601-3.293 6.056a18.723 18.723 0 0 1-2.634 2.19 11.015 11.015 0 0 1-.234.154l-.013.01-.004.002h-.002L8 15.25l-.261.426h-.002l-.004-.003-.014-.009a13.842 13.842 0 0 1-.233-.152 18.388 18.388 0 0 1-2.64-2.178c-1.46-1.46-3.05-3.587-3.318-6.132l-.003-.026v-.068c-.025-.2-.025-.414-.025-.591V6.5a6.5 6.5 0 0 1 1.904-4.596ZM8 15.25l-.261.427.263.16.262-.162L8 15.25Zm-.002-.598a17.736 17.736 0 0 0 2.444-2.04c1.4-1.405 2.79-3.322 3.01-5.488l.004-.035.026-.105c.018-.153.018-.293.018-.484a5.5 5.5 0 0 0-11 0c0 .21.001.371.02.504l.005.035v.084c.24 2.195 1.632 4.109 3.029 5.505a17.389 17.389 0 0 0 2.444 2.024Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M8 4a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5ZM4.5 6.5a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0Z"/></svg><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51">United States</p></li><li class="styles_itemRow__74s4a"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M10.694 1.537c.217.281.415.592.593.923.321.6.59 1.287.793 2.04h1.983a7.027 7.027 0 0 0-3.37-2.963ZM14.54 5.5h-2.235c.143.789.22 1.63.22 2.5 0 .87-.077 1.711-.22 2.5h2.235c.297-.776.46-1.62.46-2.5 0-.88-.163-1.724-.46-2.5Zm-.476 6H12.08a9.655 9.655 0 0 1-.793 2.04 6.698 6.698 0 0 1-.593.923 7.027 7.027 0 0 0 3.37-2.963Zm-8.758 2.963a6.708 6.708 0 0 1-.593-.923 9.654 9.654 0 0 1-.792-2.04H1.936a7.027 7.027 0 0 0 3.37 2.963ZM1.46 10.5h2.236c-.144-.789-.22-1.63-.22-2.5 0-.87.076-1.711.22-2.5H1.46A6.984 6.984 0 0 0 1 8c0 .88.163 1.724.46 2.5Zm.476-6h1.985c.203-.753.47-1.44.792-2.04.178-.331.376-.642.593-.923A7.027 7.027 0 0 0 1.936 4.5ZM8 0a8 8 0 1 0 0 16A8 8 0 0 0 8 0M5.595 2.933c-.247.46-.461.987-.635 1.567H7.5V1.075c-.677.204-1.35.822-1.905 1.858Zm4.81 0c.247.46.462.987.635 1.567H8.5V1.075c.677.204 1.35.822 1.906 1.858ZM8.5 5.5h2.787c.153.774.238 1.616.238 2.5 0 .884-.085 1.726-.238 2.5H8.5v-5Zm0 6h2.54a8.428 8.428 0 0 1-.634 1.567c-.557 1.036-1.229 1.654-1.906 1.858V11.5Zm-1 0v3.425c-.677-.204-1.35-.822-1.905-1.858A8.426 8.426 0 0 1 4.96 11.5H7.5Zm0-1H4.713A12.91 12.91 0 0 1 4.475 8c0-.884.085-1.726.238-2.5H7.5v5Z"/></svg><a class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51 CDS_Link_link__7f0c1c styles_underline__4dR8r CDS_Link_noUnderline__7f0c1c" href="https://www.hubspot.com/?utm_medium=company_profile&utm_source=trustpilot&utm_campaign=domain_click" rel="nofollow noopener" target="_blank">hubspot.com</a></li></ul></div></div><div class="styles_businessInfoSideBar__KhV4D"><div class="styles_ratingDistributionCard__qgoBg"><div class="styles_ratingDistribution__JrEa8"><div class="styles_text__KLs3V"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_display-l__dd9b51 styles_trustScore__MVJJI">1.8</p><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxs__dd9b51 styles_starRatingName__njtqK">Poor</h4><img class="CDS_StarRating_starRating__614d2e CDS_StarRating_starRatingResponsive__614d2e" alt="TrustScore 2 out of 5" width="100%" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 styles_reviewCount__NXlel">1K reviews</p></div><div class="styles_distributions__3hJ2W"><div class="rating-distribution-row_row__TH3OE" data-star-rating="five"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">5-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:33.1013916500994%"></span></div></div><div class="rating-distribution-row_row__TH3OE" data-star-rating="four"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">4-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:11.232604373757455%"></span></div></div><div class="rating-distribution-row_row__TH3OE" data-star-rating="three"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">3-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:3.6779324055666%"></span></div></div><div class="rating-distribution-row_row__TH3OE" data-star-rating="two"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">2-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:6.163021868787276%"></span></div></div><div class="rating-distribution-row_row__TH3OE" data-star-rating="one"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">1-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:45.82504970178927%"></span></div></div></div></div><hr class="CDS_Divider_divider__7f1ed9 CDS_Divider_subtle__7f1ed9"/><button class="CDS_Button_button__cb9d05 CDS_Button_l__cb9d05 CDS_Button_emphasis-muted__cb9d05 CDS_Button_wide__cb9d05 styles_trustScoreModalButton__2Mk6_" type="button" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:Rkrhnnv6:" data-state="closed"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">How is the TrustScore calculated?</p></span></button></div><div class="styles_wrapper__aBmBx"><span class="styles_icon__tP5i_ styles_noReplies__ovyX_"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.5 1.5a5.5 5.5 0 1 0 0 11v3.068l3.462-2.885-.822-.617-1.64 1.366V11.5h-1a4.5 4.5 0 1 1 0-9h5a4.5 4.5 0 0 1 2.896 7.944l.004.013h1.378A5.5 5.5 0 0 0 10.5 1.5h-5Zm6.95 12.055L12 13.22l-.45.335-.59.442.234-.735.163-.51-.43-.32-.661-.492h1.35l.165-.523.219-.689.219.689.166.523H13.734l-.662.492-.43.32.164.51.234.735-.59-.442ZM9.532 16l1.034-.773L12 14.156l1.433 1.071 1.034.773-.393-1.23-.554-1.736 1.471-1.094L16 11.19h-3.067l-.54-1.7L12 8.25l-.393 1.24-.54 1.7H8l1.009.75 1.471 1.094-.554 1.736L9.533 16Z"/></svg></span><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_increasedFontWeight__wsGmq">Hasn’t replied to negative reviews</p></div><div class="styles_wrapper__X58Dt"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M8 2H2v12h12V8h-1v5H3V3h5V2Zm2 1h2.293L7.646 7.646l.708.708L13 3.707V6h1V2h-4v1Z"/></svg><a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Link_link__7f0c1c styles_increaseFontWeightAndUnderline__yKJb9 CDS_Link_noUnderline__7f0c1c" href="/review/hubspot.com/transparency" target="_blank" data-sidebar-transparency-typography="true">How this company uses Trustpilot</a></div></div></div></div><div class="styles_secondaryBackgroundColor__jeZ6Z"><div class="styles_mainContent__heQ4I styles_similarBusinesses__c9Q3U" data-business-unit-about-section="true" data-nosnippet="true"><div><div class="styles_headerBar__GdhIF"><div><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-m__dd9b51">People also looked at<span class="styles_tooltipWrapper__r2er9"><span role="button" tabindex="0" aria-label="Tooltip" data-testid="tooltip-element" data-state="closed"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7" style="fill:#6C6C85" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M8 1a7 7 0 1 0 0 14A7 7 0 0 0 8 1ZM0 8a8 8 0 1 1 16 0A8 8 0 0 1 0 8Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M7.5 7h-.75V6H8.5v5.502h.75v1h-2.5v-1h.75V7ZM6.75 4a1 1 0 1 1 2 0 1 1 0 0 1-2 0Z"/></svg></span></span></h2></div><div class="styles_rightSideControls__GL8tk"><button name="scroll-back" class="CDS_Button_button__cb9d05 CDS_Button_s__cb9d05 CDS_Button_appearance-outline__cb9d05 CDS_Button_circle__cb9d05 CDS_Button_disabled__cb9d05 styles_navigationButtonBack__XzEK_" disabled="" aria-label="SCROLL BACK" type="button" data-testid="SCROLL BACK" data-scroll-back-button="true"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxxs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><span class="CDS_Button_iconSpan__cb9d05"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_inherit__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path d="m3.2 7.987 6.344-6.343.375-.344.687.687-.344.375-5.656 5.625 6 6-.687.72-.375-.345-6-6-.344-.375Z"/></svg></span></span></button><button name="scroll-forward" class="CDS_Button_button__cb9d05 CDS_Button_s__cb9d05 CDS_Button_appearance-outline__cb9d05 CDS_Button_circle__cb9d05 styles_navigationButtonForward__DF6Tw" aria-label="SCROLL FORWARD" type="button" data-testid="SCROLL FORWARD" data-scroll-forward-button="true"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxxs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><span class="CDS_Button_iconSpan__cb9d05"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_inherit__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path d="m12.806 7.987-.343.375-6.344 6.344-.719-.718 6-6-5.656-5.626-.344-.375.719-.687 6.687 6.687Z"/></svg></span></span></button></div></div><div class="styles_carouselContainer__lpFXH" style="--carousel-padding:var(--main-content-padding)"><div class="styles_column__8yQFL" data-testid="Similar Businesses0"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-48850b0500006400050302b4"><a data-cpl="true" href="/review/www.zoho.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-1x.jpg" alt="Zoho logo" data-testid="bu-card-48850b0500006400050302b4-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-48850b0500006400050302b4-display-name">Zoho</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-48850b0500006400050302b4-identifying-name">www.zoho.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-48850b0500006400050302b4-star-rating" alt="TrustScore 4 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-4.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-48850b0500006400050302b4-trust-score">4</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-48850b0500006400050302b4-total-reviews">(6K)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses1"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-551bd6890000ff00057e6fe3"><a data-cpl="true" href="/review/salesforce.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-1x.jpg" alt="Salesforce logo" data-testid="bu-card-551bd6890000ff00057e6fe3-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-551bd6890000ff00057e6fe3-display-name">Salesforce</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-551bd6890000ff00057e6fe3-identifying-name">salesforce.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-551bd6890000ff00057e6fe3-star-rating" alt="TrustScore 1.5 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.5.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-551bd6890000ff00057e6fe3-trust-score">1.5</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-551bd6890000ff00057e6fe3-total-reviews">(596)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses2"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-514581950000640005241c4f"><a data-cpl="true" href="/review/pipedrive.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-1x.jpg" alt="Pipedrive logo" data-testid="bu-card-514581950000640005241c4f-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-514581950000640005241c4f-display-name">Pipedrive</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-514581950000640005241c4f-identifying-name">pipedrive.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-514581950000640005241c4f-star-rating" alt="TrustScore 4.5 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-4.5.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-514581950000640005241c4f-trust-score">4.5</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-514581950000640005241c4f-total-reviews">(3K)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses3"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-64673af70acf8e2ffe4a4d29"><a data-cpl="true" href="/review/www.brevo.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/64673af70acf8e2ffe4a4d29-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/64673af70acf8e2ffe4a4d29-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/64673af70acf8e2ffe4a4d29-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/64673af70acf8e2ffe4a4d29-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/64673af70acf8e2ffe4a4d29-198x149-1x.jpg" alt="Brevo logo" data-testid="bu-card-64673af70acf8e2ffe4a4d29-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-64673af70acf8e2ffe4a4d29-display-name">Brevo</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-64673af70acf8e2ffe4a4d29-identifying-name">www.brevo.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-64673af70acf8e2ffe4a4d29-star-rating" alt="TrustScore 4 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-4.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-64673af70acf8e2ffe4a4d29-trust-score">4.2</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-64673af70acf8e2ffe4a4d29-total-reviews">(7K)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses4"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-582336a60000ff000597457e"><a data-cpl="true" href="/review/www.monday.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg" alt="monday.com logo" data-testid="bu-card-582336a60000ff000597457e-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-582336a60000ff000597457e-display-name">monday.com</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-582336a60000ff000597457e-identifying-name">www.monday.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-582336a60000ff000597457e-star-rating" alt="TrustScore 3 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-582336a60000ff000597457e-trust-score">2.9</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-582336a60000ff000597457e-total-reviews">(3K)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses5"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-56b202fa0000ff000588733a"><a data-cpl="true" href="/review/odoo.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/56b202fa0000ff000588733a-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/56b202fa0000ff000588733a-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/56b202fa0000ff000588733a-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/56b202fa0000ff000588733a-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/56b202fa0000ff000588733a-198x149-1x.jpg" alt="Odoo logo" data-testid="bu-card-56b202fa0000ff000588733a-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-56b202fa0000ff000588733a-display-name">Odoo</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-56b202fa0000ff000588733a-identifying-name">odoo.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-56b202fa0000ff000588733a-star-rating" alt="TrustScore 3.5 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.5.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-56b202fa0000ff000588733a-trust-score">3.3</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-56b202fa0000ff000588733a-total-reviews">(943)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses6"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-5b69dbf7cd00020001805f61"><a data-cpl="true" href="/review/www.gohighlevel.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/5b69dbf7cd00020001805f61-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/5b69dbf7cd00020001805f61-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/5b69dbf7cd00020001805f61-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/5b69dbf7cd00020001805f61-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/5b69dbf7cd00020001805f61-198x149-1x.jpg" alt="HighLevel logo" data-testid="bu-card-5b69dbf7cd00020001805f61-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-5b69dbf7cd00020001805f61-display-name">HighLevel</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-5b69dbf7cd00020001805f61-identifying-name">www.gohighlevel.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-5b69dbf7cd00020001805f61-star-rating" alt="TrustScore 5 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-5.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-5b69dbf7cd00020001805f61-trust-score">4.9</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-5b69dbf7cd00020001805f61-total-reviews">(12K)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses7"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-4bdd8f340000640005063338"><a data-cpl="true" href="/review/www.mailchimp.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/4bdd8f340000640005063338-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/4bdd8f340000640005063338-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/4bdd8f340000640005063338-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/4bdd8f340000640005063338-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/4bdd8f340000640005063338-198x149-1x.jpg" alt="Intuit Mailchimp logo" data-testid="bu-card-4bdd8f340000640005063338-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-4bdd8f340000640005063338-display-name">Intuit Mailchimp</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-4bdd8f340000640005063338-identifying-name">www.mailchimp.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-4bdd8f340000640005063338-star-rating" alt="TrustScore 3 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-4bdd8f340000640005063338-trust-score">2.8</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-4bdd8f340000640005063338-total-reviews">(1K)</p></div></a></div></div></div></div></div></div><div class="styles_reviews__V5lTX" data-reviews-overview-section="true"><div class="styles_mainContent__heQ4I"><div class="styles_columnLayout__jNgLZ" data-nosnippet="false"><div class="styles_stickyColumnContent__4T7UP"><aside data-nosnippet="false"><div class="styles_reviewFilterHeader__merGd"><div class="styles_aligned__aVqMS styles_trustscoreContainer__P5RMx" data-nosnippet="false"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7" style="fill:#ff8622" xmlns="http://www.w3.org/2000/svg" width="34px" height="34px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.88 6.225H16l-4.929 3.504-3.047 2.149-4.953 3.504L4.952 9.73 0 6.225h6.119L8 .572l1.881 5.653Zm1.596 4.812L8 11.9l4.929 3.527-1.453-4.392Z"/></svg><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_display-m__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51">1.8</span><button class="CDS_Button_button__cb9d05 CDS_Button_m__cb9d05 CDS_Button_appearance-minimal__cb9d05 CDS_Button_circle__cb9d05" aria-label="Clickable button that opens a pop-up explaining how the Trustscore is calculated." type="button" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:Rclcnnv6:" data-state="closed"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><span class="CDS_Button_iconSpan__cb9d05"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_inherit__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M8 1a7 7 0 1 0 0 14A7 7 0 0 0 8 1ZM0 8a8 8 0 1 1 16 0A8 8 0 0 1 0 8Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M7.5 7h-.75V6H8.5v5.502h.75v1h-2.5v-1h.75V7ZM6.75 4a1 1 0 1 1 2 0 1 1 0 0 1-2 0Z"/></svg></span></span></button></div><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-m__dd9b51">All reviews</h2><div class="styles_subHeading__MNF47"><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-reviews-count-typography="true">1,006<!-- --> total</p><span class="styles_circleSeparator__eglkI">●</span><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><a class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/evaluate/hubspot.com" rel="nofollow" title="Post a review of HubSpot" data-review-company-link-typography="true">Write a review</a></h2></div><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-l__485220 styles_reviewFilterCard__sn4Nz" data-reviews-overview-paper="true"><div class="styles_container__7TW3E" data-some-selected="false"><label class="styles_row__4BwV6" title="333 of 1,006 reviews" for="star-filter-page-filter-five" data-selected="false" data-star-rating="five"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-five"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">5-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:33%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">33%</p></label><label class="styles_row__4BwV6" title="113 of 1,006 reviews" for="star-filter-page-filter-four" data-selected="false" data-star-rating="four"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-four"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">4-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:11%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">11%</p></label><label class="styles_row__4BwV6" title="37 of 1,006 reviews" for="star-filter-page-filter-three" data-selected="false" data-star-rating="three"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-three"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">3-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:4%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">4%</p></label><label class="styles_row__4BwV6" title="62 of 1,006 reviews" for="star-filter-page-filter-two" data-selected="false" data-star-rating="two"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-two"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">2-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:6%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">6%</p></label><label class="styles_row__4BwV6" title="461 of 1,006 reviews" for="star-filter-page-filter-one" data-selected="false" data-star-rating="one"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-one"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">1-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:46%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">46%</p></label></div></div></div><hr class="CDS_Divider_divider__7f1ed9 CDS_Divider_subtle__7f1ed9 styles_divider__ZwmXb"/><div class="styles_reviewLabellingHelpCenterLinkContainer__9YaAj" data-testid="review-labelling-help-center-link-sidebar"><a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c styles_reviewLabellingHelpCenterLink__KPxvO CDS_Link_underline__7f0c1c" data-testid="review-badge-description-link" href="https://help.trustpilot.com/s/article/Trustpilots-review-labels?language=en_US" rel="noreferrer" target="_blank">How Trustpilot labels reviews</a><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" role="img"><path 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12.806-.375-.343-6-6-.344-.375.719-.688 6 6 5.625-5.656.375-.344.687.688-.343.375-6.344 6.343Z"/></svg></span></button></div></div></section><hr class="CDS_Divider_divider__7f1ed9 CDS_Divider_subtle__7f1ed9"/><section class="styles_reviewListContainer__2bg_p" data-nosnippet="false"><div class="styles_wrapper__ie3f0" data-reviews-list-start="true"><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for RG"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">RG</span></div><a data-cpl="true" href="/users/68e7e5ea51e79338dd0912c4" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">RG</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">2<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2026-01-05T17:56:55.000Z" class="" data-service-review-date-time-ago="true">2 days ago</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/695bdf47425054dd5353c861" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">A total white elephant - A money pit of clunky disfunction</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Sadly, another company who have managed to con me into believing their sales hype. Really sad we live in such a World.<br/><br/>I have spent 30 years trading online. I have used live chat since its inception. Their chat function is terrible - Clunky - unfit for purpose.<br/><br/>They have charged me £2000 "onboarding" that failed to deliver the knowledge and peace of mind that was promised - leaving me with so many areas not working it makes the system impossible to use.<br/><br/>No doubt if you are a corporate company with endless pockets of cash - then they will get the company I used to sort it all out for you - but if you are not a corporation with huge budgets to pay people to make up for the products own shortfalls - steer well clear.<br/><br/>Our turnover is in excess of £1,000,000 - I have around 25,000 contacts - and I wouldnt touch this product with a barge pole. <br/><br/>If you are smaller than this or similar - PLEASE listen to me. However smiley the sales chap is (Marco in my case) - they dont follow up - or care to.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">January 5, 2026</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Matthew Wood"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">MW</span></div><a data-cpl="true" href="/users/5e0a1e136af502f2b32e3e19" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Matthew Wood</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="5"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">5<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2026-01-05T16:07:17.000Z" class="" data-service-review-date-time-ago="true">2 days ago</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/695bc5951734f06f43ee21fd" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">So 2FA key was stored to local machine.</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">So 2FA key was stored to local machine.<br/>Machine had to be formatted.<br/>I have been playing email ping-pong from uninterested support people.<br/>The only people who seem motivated is the sales team, but don't realise bad customer service kind of dinks any future sales potential.<br/>Main line 'help' in the USA kept me on the call blowing hot air for 6 mintes... net result, ZERO help, and an £18 bill for the phone call.<br/>Its been one month and still locked out.<br/>I reason as I had more than 1k contacts this is all just a ruse to force me to subscribe to a bigger plan.<br/>I had been considering it but the customer care and support is utterly abysmal.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">January 5, 2026</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Brend Brentjens"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6952eb9331cbb9a2b5823a10/73x73.png"/></div><a data-cpl="true" href="/users/6952eb9331cbb9a2b5823a10" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Brend Brentjens</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">CH</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-29T22:59:15.000Z" class="" data-service-review-date-time-ago="true">Dec 29, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/6952eba34e02fdeb316c2463" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">High cost and enormous lack of flexibility.</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Its extremely high cost and the complete lack of flexibility make HubSpot a poor choice for a CRM.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">March 1, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Kyle Robertson"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">KR</span></div><a data-cpl="true" href="/users/5defbf710f7962656a2e845d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Kyle Robertson</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="6"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">6<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-23T13:19:40.000Z" class="" data-service-review-date-time-ago="true">Dec 23, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/694a7acb30e56ce3e75691e6" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Diabolically poor after-sales / technical support lets down a great product!</h2></a><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 23, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Erika Bill Peter"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/69440a786148eaf71a0ec0df/73x73.png"/></div><a data-cpl="true" href="/users/69440a786148eaf71a0ec0df" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Erika Bill Peter</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">CH</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-18T16:06:56.000Z" class="" data-service-review-date-time-ago="true">Dec 18, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/69440a803acb463b099a573a" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">They are not customer-friendly</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">They are not customer-friendly. They try to upsell as much as possible, but then don't show any customer service when trying to adapt their product to our company. Unresponsive or wanting to charge more for support. </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 12, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for John Sodano"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/694314f9d7ccaa83cb724506/73x73.png"/></div><a data-cpl="true" href="/users/694314f9d7ccaa83cb724506" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">John Sodano</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">US</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-17T22:39:44.000Z" class="" data-service-review-date-time-ago="true">Dec 17, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/694315108fa9f88d1a0de7e1" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Difficult platform to work with.</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">As a CMO who works across multiple companies, industries, and growth stages, I’ve implemented and evaluated a wide range of marketing and CRM platforms. Unfortunately, HubSpot has consistently been one of the most difficult platforms to work with.<br/><br/>At its core, HubSpot is far more complicated than what most small and mid-sized businesses actually need. The platform attempts to be an all-in-one solution, but in doing so introduces unnecessary complexity that creates inefficiencies rather than eliminating them. Teams often end up using only a small fraction of the platform while spending a disproportionate amount of time configuring, troubleshooting, and maintaining it.<br/><br/>Operationally, HubSpot is challenging. When issues arise—as they inevitably do—support response times are slow, and the level of flexibility offered to smaller businesses is minimal. Rather than working collaboratively to solve problems, the experience often feels rigid and transactional. This lack of responsiveness and adaptability creates real bottlenecks for teams that need to move quickly.<br/><br/>Pricing and billing practices are another major concern. HubSpot’s pricing structure is difficult to navigate, frequently changes, and often feels designed to push customers into higher tiers they don’t actually need. Billing disputes are particularly frustrating, with limited willingness to resolve issues in a way that reflects the realities of growing businesses. In my experience, these tactics cross the line from aggressive upselling into unethical territory.<br/><br/>For small to mid-sized businesses looking for efficiency, flexibility, and a true partnership, HubSpot consistently falls short.<br/><br/>There are far better, more transparent, and more business-friendly alternatives on the market.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 17, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Simon myneva"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6942cbb131cbb9a3e471c690/73x73.png"/></div><a data-cpl="true" href="/users/6942cbb131cbb9a3e471c690" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Simon myneva</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">CH</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-17T17:27:24.000Z" class="" data-service-review-date-time-ago="true">Dec 17, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="2"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/6942cbdc2eae2a167504056d" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">The pricing structure unfortunately is…</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">The pricing structure unfortunately is very bad. With all other SaaS products I have encountered, you get the chance to upgrade your seat from one tier to the next. Not with Hubspot though as I have learned now. Very much a blocker in the natural growth of a company.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 16, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Amanda P."><div class="styles_consumerDetailsWrapper__4eZod"><button type="button" class="styles_btnWrapper__arGPQ" aria-label="Amanda P." aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:R19i3aknnv6:" data-state="closed"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AP</span></div><span class="styles_badge__oQ9m4"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px" role="img"><path class="ic-verified-user" d="M1 3a2 2 0 0 1 2-2h10a2 2 0 0 1 2 2v7.989a2 2 0 0 1-1.298 1.873l-5 1.875c-.453.17-.951.17-1.404 0l-5-1.875A2 2 0 0 1 1 10.989V3Z"/><path class="ic-verified-user-check" d="M11.618 6.12a.875.875 0 1 0-1.236-1.24L7.03 8.22 5.66 6.647a.875.875 0 0 0-1.32 1.15l1.768 2.03c.041.047.086.089.135.125a.875.875 0 0 0 1.364.163l4.01-3.995Z"/></svg></span></button><a data-cpl="true" href="/users/5e5d7a051a9169bf5fa6c7e9" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Amanda P.</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="18"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">18<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-17T11:56:11.000Z" class="" data-service-review-date-time-ago="true">Dec 17, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/69427e3b2f7f352504f17a29" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Terrible customer support</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">I've used HubSpot CRM at various points throughout my career and in my current role, decided to upgrade my team to the Sales Pro platform. While the platform is good, they are very inflexible with contracts - we had to sign up for a minimum of 5 Sales Pro seats despite not having 5 full-time sales staff. Part way into our contract, they changed their structure so that every staff member at our company using the CRM in any capacity required a paid seat, significantly increasing our spend. When I needed to add one more paid seat to our account, the system automatically upgraded us with 5 additional seats instead of 1. I requested a refund for the unneeded seats and they refused - the message was, 'too bad, you'll have to wait til the end of your contract to remove them.' Most platforms allow you to add and remove users as you need them but not HubSpot. Be very careful upgrading anything as you won't be able to downgrade. </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 17, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Thomas Caraballo"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6941996b6148eae2d20b903d/73x73.png"/></div><a data-cpl="true" href="/users/6941996b6148eae2d20b903d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Thomas Caraballo</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">US</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-16T19:40:00.000Z" class="" data-service-review-date-time-ago="true">Dec 16, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/694199702597fc53b31b1eb6" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">My subscription was changed from…</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">My subscription was changed from monthly to annual without my authorization. Once I noticed the issue and reached out to HubSpot for clarification and support, communication completely stopped. No explanation, no resolution, and no follow-up.<br/>For a company that positions itself as a premium, customer-centric platform, this experience was disappointing and unprofessional. Automatically altering billing terms and then ignoring a customer when they raise a legitimate concern is unacceptable.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 16, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Chair - Hatem Ben Hadj"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/66c0f18e5b119a8f3398f0cb/73x73.png"/></div><a data-cpl="true" href="/users/66c0f18e5b119a8f3398f0cb" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Chair - Hatem Ben Hadj</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="4"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">IT</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">4<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-11T14:33:43.000Z" class="" data-service-review-date-time-ago="true">Dec 11, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/693aba273df19d973cd6992a" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">poor customer support</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">poor customer support, I was approached by marketing agent for potential upgrade to professional plan but never answered to my reply.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 11, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Maya Pomatto"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/693878c5d7ccaa6cc965567d/73x73.png"/></div><a data-cpl="true" href="/users/693878c5d7ccaa6cc965567d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Maya Pomatto</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">US</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-09T21:30:25.000Z" class="" data-service-review-date-time-ago="true">Dec 9, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/693878d1f8c1e7297bee8ee6" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Worst CRM you could have</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Worst CRM you could have. Unusable… load times for every click and barely loads correctly no matter the device. </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 9, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Pam B"><div class="styles_consumerDetailsWrapper__4eZod"><button type="button" class="styles_btnWrapper__arGPQ" aria-label="Pam B" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:R19jbaknnv6:" data-state="closed"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/5e89f551b539f30247debcb3/73x73.png"/></div><span class="styles_badge__oQ9m4"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px" role="img"><path class="ic-verified-user" d="M1 3a2 2 0 0 1 2-2h10a2 2 0 0 1 2 2v7.989a2 2 0 0 1-1.298 1.873l-5 1.875c-.453.17-.951.17-1.404 0l-5-1.875A2 2 0 0 1 1 10.989V3Z"/><path class="ic-verified-user-check" d="M11.618 6.12a.875.875 0 1 0-1.236-1.24L7.03 8.22 5.66 6.647a.875.875 0 0 0-1.32 1.15l1.768 2.03c.041.047.086.089.135.125a.875.875 0 0 0 1.364.163l4.01-3.995Z"/></svg></span></button><a data-cpl="true" href="/users/5e89f551b539f30247debcb3" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Pam B</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="4"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">US</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">4<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-10T12:42:59.000Z" class="" data-service-review-date-time-ago="true">Updated Dec 10, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/693877c74265057f5f99a739" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Buyers be warned. Awful UX and people not empowered. We invested over $50 over two years and…</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">We invested over $50 over two years and even hired a Hubspot "expert partner" for set up (2 years+), but everyone on our team experienced the UXUI as overly complex and time-consuming which affected our sales effectiveness. The sales rep pushed an integrated website, which became leverage at renewal time so we had to renew when we did not want to. We started taking everything off of Hubspot after that because we don't want to do business with win/lose leaders who manipulate to succeed. Now that we are ready to cancel and move to a better product (we did find one in Clarify.com and got organized in ONE week!), The HubSpot customer success team did not seem to care if we were satisfied customers, and is attempting to force us to keep paying for it when, as CEO, I could not let it drain the team any longer. No one is empowered to take care of customer satisfaction. We feel manipulated and bullied by a bigger company now. It's the principle of the situation now and I do not intend to stand down. Our sales and valuation were negatively impacted by our choice to do business with Hubspot. <br/><br/>Lesson learned!!<br/><br/>We prefer platforms that have better usability, flexibility, and win/win leadership teams. We will not do business with platforms that are otherwise in the future—not recommended for tech-forward teams that like to move fast and efficiently. <br/><br/>CEO & Founder</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 8, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Romain donatella"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/5cbdda508446229c78cefeee/73x73.png"/></div><a data-cpl="true" href="/users/5cbdda508446229c78cefeee" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Romain donatella</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="146"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">FR</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">146<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-08T21:47:34.000Z" class="" data-service-review-date-time-ago="true">Dec 8, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="2"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/69372b565b4de7f8406ab041" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Harcelement pub a la tv sur youtube etc</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Harcelement pub a la tv sur youtube etc<br/>franchement ca ne donne pas envie</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 8, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Adam Cajkler"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/69370e133d98f0b02fef2fa2/73x73.png"/></div><a data-cpl="true" href="/users/69370e133d98f0b02fef2fa2" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Adam Cajkler</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-08T19:42:49.000Z" class="" data-service-review-date-time-ago="true">Dec 8, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="2"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/69370e19af078476dd988272" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Incredibly frustrating and limited</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">The landing page builder is one of the most frustrating that I've ever encountered. Everything is clunky and you feel like you are wrestling with it every time you try and do anything simple. With a lot of patience and will-power to not hurl your laptop through the window you can create a very limited landing page, but it lacks a lot of features other builders provide. Avoid if you can.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 8, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Mega Drillu Breaker"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/66d0af279fd5908dc9ef47e1/73x73.png"/></div><a data-cpl="true" href="/users/66d0af279fd5908dc9ef47e1" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Mega Drillu Breaker</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="38"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">FR</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">38<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-08T15:42:07.000Z" class="" data-service-review-date-time-ago="true">Dec 8, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/6936d5af947690759602bd0c" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Terrible company</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Terrible company. This is a scam.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 8, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Abdulwali Hafedh"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6931af6200ecba6e7e78493d/73x73.png"/></div><a data-cpl="true" href="/users/6931af6200ecba6e7e78493d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Abdulwali Hafedh</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">EG</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-04T17:57:28.000Z" class="" data-service-review-date-time-ago="true">Dec 4, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/6931af68b00f0d5df3770e79" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Unlimited users seems to be false advertising</h2></a><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 4, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Adam Rooke"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AR</span></div><a data-cpl="true" href="/users/5edb7a4c765c621e4e2fba8a" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Adam Rooke</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="7"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">7<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-02T10:03:52.000Z" class="" data-service-review-date-time-ago="true">Dec 2, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/692e9d68b874039a973c7025" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Terrible experience with Hubspot</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">We have tired to set up a Hubspot account and it has been next to impossible. Features in our Marketing starter plan haven’t worked, simple things other CRM's do easterly have needed workarounds and there are no straight answers online either. We have had to cancel our plan and move elsewhere. Terrible experience and lot's of wasted time. <br/><br/>The starter packs will quickly be outgrown and you will end up paying for the pro version which is a crazy jump in price. </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 2, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Jade Benzakour"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/692db0e231cbb96bff57af5f/73x73.png"/></div><a data-cpl="true" href="/users/692db0e231cbb96bff57af5f" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Jade Benzakour</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">FR</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-01T17:14:49.000Z" class="" data-service-review-date-time-ago="true">Dec 1, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/692db0e9253ebaeff795f200" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">The worst CRM experience of my entire career — shocking negligence and blatant overcharging</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">I’ve used dozens of CRMs over the years, and I have NEVER experienced such an unbelievable mix of incompetence, bugs, and total disregard for customers. HubSpot managed to turn our biggest revenue day of the year into a complete disaster — all because of a system bug THEY caused and then refused to address in time.<br/><br/>I followed every rule, every deadline, every instruction. Their platform still miscounted thousands of contacts, inflated our marketing contact numbers, and put us at immediate risk of being overcharged for something that WAS NOT OUR FAULT. And the best part? Their support team simply stopped responding for HOURS during a critical Cyber Monday campaign — literally leaving me “on seen” while we were about to send the most important email of the entire year.<br/><br/>We lost time, money, resources, revenue, and opportunities because their system broke… but instead of helping, they vanished. No urgency. No accountability. No professionalism. Just silence, confusion, and a platform that charges you even when it’s the one malfunctioning.<br/><br/>I have never felt so ignored, so misled, and so blatantly exploited by a SaaS company. This is not a CRM — it’s a time bomb designed to squeeze money out of you while support mysteriously “disappears” the second things get serious.<br/><br/>A CRM to avoid at all costs — overpriced, unreliable, and conveniently unresponsive whenever their own bugs cause you to overpay.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 1, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Weste"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/69212d5caa30485cf57c14ba/73x73.png"/></div><a data-cpl="true" href="/users/69212d5caa30485cf57c14ba" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Weste</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">DE</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-11-22T05:27:21.000Z" class="" data-service-review-date-time-ago="true">Nov 22, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/69212d99d6d12669cb2cb5a4" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Annoying marketing</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Im getting every video Im watching on Youtube an Ad about Hubspot. Im not their target audience. But making me watch an unskippable 20 second ad each time how "my company dont know about all their data" - which I dont have, is annoying. Even if I become an owner of my own company, I will not persue the services of Hubspot, because their marketing is annoying enough.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">November 22, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for James Mackay"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/691cee0829e2591111d05f98/73x73.png"/></div><a data-cpl="true" href="/users/691cee0829e2591111d05f98" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">James Mackay</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">US</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-11-19T00:07:13.000Z" class="" data-service-review-date-time-ago="true">Nov 19, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/691cee110d3524202d9c06d3" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Deeply Disappointed: Misrepresentation, Delays, No Accountability, and No ResolutionIf you are considering HubSpot</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">If you are considering HubSpot, I strongly recommend reading this first. We entered our agreement in good faith, fully trusting the commitments made by their sales team. Unfortunately, almost every promise fell apart as soon as the contract was signed.<br/><br/>1. Misrepresented onboarding timelines<br/>We were told that access to our portal would be “immediate.” It ultimately took one to two weeks for HubSpot to provision our account. This delay completely derailed our internal deadlines and forced us to search for a backup solution. If the sales representative had been honest about the timeline, we would have either planned appropriately or selected another platform from the start.<br/><br/>2. Miscommunication around billing terms<br/>The billing terms described during the sales process did not match the terms provided after the contract was executed. When we attempted to clarify these discrepancies, the responses we received were inconsistent and vague. Something as fundamental as billing should never require multiple escalations to understand.<br/><br/>3. A lack of accountability when issues were raised<br/>When we highlighted the problems, including the missed deadlines and the inaccurate information we were given, HubSpot’s response was dismissive. We were met with explanations rather than solutions, and even when internal teams acknowledged the mistakes, nothing was done to resolve them.<br/><br/>4. No support or discount offered despite acknowledged failures<br/>HubSpot’s representatives admitted to the mishandling of key parts of the process. Despite this, we were offered no meaningful support and no compensation for the delays or misrepresentation. There was no genuine effort to make the situation right.<br/><br/>We have now moved forward with GoHighLevel, which has been noticeably more transparent, responsive, and aligned with our needs from day one. Their onboarding experience has been faster, clearer, and significantly more reliable.<br/><br/>If you are evaluating CRM platforms, I strongly recommend considering GoHighLevel instead. The difference in communication, honesty, and customer support has been substantial.<br/><br/>This review is not written lightly. It reflects weeks of frustration, delayed timelines, and a complete lack of accountability from a company that claims to deliver world class service. I hope this helps at least one organization avoid the experience we went through.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">November 18, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div 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Labeled Verified, they’re about genuine experiences.<br/><br/><a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="how-do-reviews-get-on-trustpilot" href="https://help.trustpilot.com/s/article/How-do-reviews-get-on-Trustpilot?utm_campaign=verified&utm_content=verified_tooltip&utm_medium=referral&utm_source=transparency_page&language=en_US" target="_blank" data-name="how-do-reviews-get-on-trustpilot">Learn more</a> about other kinds of reviews.</p></section></div><div class="styles_container__yCdxd" data-we-fight-fake-review-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/sidebar/experience/fake/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/sidebar/experience/fake/title" tabindex="0">We fight fake reviews<svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.003 10.289 5.617-6.557.76.65-6.377 7.444L1.62 4.383l.76-.651 5.623 6.557Z"/></svg></button></h4><section aria-labelledby="business-profile-page/sidebar/experience/fake/title" class="styles_content__dGBl1" id="business-profile-page/sidebar/experience/fake/title-panel"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">We use dedicated people and clever technology to safeguard our platform. Find out how we <a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="combating-fake-reviews" href="/trust/combating-fake-reviews" target="_blank" data-name="combating-fake-reviews">combat fake reviews</a>.</p></section></div><div class="styles_container__yCdxd" data-we-show-the-latest-reviews-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/sidebar/experience/latest/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/sidebar/experience/latest/title" tabindex="0">We show the latest reviews<svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.003 10.289 5.617-6.557.76.65-6.377 7.444L1.62 4.383l.76-.651 5.623 6.557Z"/></svg></button></h4><section aria-labelledby="business-profile-page/sidebar/experience/latest/title" class="styles_content__dGBl1" id="business-profile-page/sidebar/experience/latest/title-panel"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Learn about Trustpilot’s <a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="the-journey-of-reviews-on-trustpilot" href="https://help.trustpilot.com/s/article/The-journey-of-reviews-on-Trustpilot?language=en_US" target="_blank" data-name="the-journey-of-reviews-on-trustpilot">review process</a>.</p></section></div><div class="styles_container__yCdxd" data-we-encourage-constructive-feedback-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/sidebar/experience/feedback/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/sidebar/experience/feedback/title" tabindex="0">We encourage constructive feedback<svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.003 10.289 5.617-6.557.76.65-6.377 7.444L1.62 4.383l.76-.651 5.623 6.557Z"/></svg></button></h4><section aria-labelledby="business-profile-page/sidebar/experience/feedback/title" class="styles_content__dGBl1" id="business-profile-page/sidebar/experience/feedback/title-panel"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Here are <a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="8-tips-for-writing-great-customer-review" href="https://help.trustpilot.com/s/article/8-tips-for-writing-great-customer-reviews?language=en_US" target="_blank" data-name="8-tips-for-writing-great-customer-review">8 tips for writing great reviews</a>.</p></section></div><div class="styles_container__yCdxd" data-we-verify-companies-and-reviewers-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/trustpilot-experience/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/trustpilot-experience/title" tabindex="0">We verify reviewers<svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.003 10.289 5.617-6.557.76.65-6.377 7.444L1.62 4.383l.76-.651 5.623 6.557Z"/></svg></button></h4><section aria-labelledby="business-profile-page/trustpilot-experience/title" class="styles_content__dGBl1" id="business-profile-page/trustpilot-experience/title-panel"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Verification can help ensure <a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="verify-your-identity-with-photo-id" href="https://help.trustpilot.com/s/article/Verify-your-identity-with-photo-ID?language=en_US" target="_blank" data-name="verify-your-identity-with-photo-id">real people</a> are writing the reviews you read on Trustpilot.</p></section></div><div class="styles_container__yCdxd" data-advocate-against-bias-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/sidebar/experience/bias/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/sidebar/experience/bias/title" tabindex="0">We advocate against bias<svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.003 10.289 5.617-6.557.76.65-6.377 7.444L1.62 4.383l.76-.651 5.623 6.557Z"/></svg></button></h4><section aria-labelledby="business-profile-page/sidebar/experience/bias/title" class="styles_content__dGBl1" id="business-profile-page/sidebar/experience/bias/title-panel"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes <a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="when-not-to-write" href="https://help.trustpilot.com/s/article/Who-can-write-a-review-and-when?language=en_US" target="_blank" name="when-not-to-write">against our guidelines</a>.</p></section></div><a class="CDS_Button_button__cb9d05 CDS_Button_l__cb9d05 CDS_Button_appearance-primary__cb9d05 CDS_Button_wide__cb9d05 styles_button__MFQua" href="/trust" target="_blank"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 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All rights reserved.</div></div></div></div></footer></div></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"pageUrl":"https://www.trustpilot.com/review/hubspot.com","businessUnit":{"id":"551230910000ff00057e45c3","displayName":"HubSpot","identifyingName":"hubspot.com","numberOfReviews":1006,"trustScore":1.8,"websiteUrl":"https://www.hubspot.com/","websiteTitle":"hubspot.com","profileImageUrl":"//s3-eu-west-1.amazonaws.com/tpd/logos/551230910000ff00057e45c3/0x0.png","customHeaderUrl":"","promotion":null,"hideCompetitorModule":false,"stars":2,"categories":[{"id":"crm_provider","name":"CRM Provider","rank":"undefined","cardinality":"undefined","isPrimary":true}],"breadcrumb":{"topLevelId":"business_services","topLevelDisplayName":"Business Services","midLevelId":"sales_marketing","midLevelDisplayName":"Sales \u0026 Marketing","bottomLevelId":"crm_provider","bottomLevelDisplayName":"CRM Provider"},"isClaimed":true,"isClosed":false,"isTemporarilyClosed":false,"locationsCount":0,"isCollectingReviews":false,"verification":{"verifiedByGoogle":false,"verifiedPaymentMethod":true,"verifiedUserIdentity":false},"hasCollectedIncentivisedReviews":false,"consumerAlert":null,"consumerAlerts":[],"isMerged":false,"contactInfo":{"email":"","address":"","city":"","country":"US","phone":"","zipCode":""},"activity":{"isUsingPaidFeatures":true,"hasSubscription":true,"isAskingForReviews":false,"claimedDate":"2025-09-26T13:46:10.000Z","isClaimed":true,"previouslyClaimed":true,"replyBehavior":{"averageDaysToReply":0,"lastReplyToNegativeReview":null,"negativeReviewsWithRepliesCount":0,"replyPercentage":0,"totalNegativeReviewsCount":163},"verification":{"verifiedByGoogle":false,"verifiedPaymentMethod":true,"verifiedUserIdentity":false},"hasBusinessUnitMergeHistory":false,"basiclinkRate":0,"hideBasicLinkAlert":false,"isUsingAIResponses":true},"hasCustomHeaderSetting":true,"hasPromotionSetting":true},"reviews":[{"id":"695bdf47425054dd5353c861","filtered":false,"isPending":false,"text":"Sadly, another company who have managed to con me into believing their sales hype. Really sad we live in such a World.\n\nI have spent 30 years trading online. I have used live chat since its inception. Their chat function is terrible - Clunky - unfit for purpose.\n\nThey have charged me £2000 \"onboarding\" that failed to deliver the knowledge and peace of mind that was promised - leaving me with so many areas not working it makes the system impossible to use.\n\nNo doubt if you are a corporate company with endless pockets of cash - then they will get the company I used to sort it all out for you - but if you are not a corporation with huge budgets to pay people to make up for the products own shortfalls - steer well clear.\n\nOur turnover is in excess of £1,000,000 - I have around 25,000 contacts - and I wouldnt touch this product with a barge pole. \n\nIf you are smaller than this or similar - PLEASE listen to me. However smiley the sales chap is (Marco in my case) - they dont follow up - or care to.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2026-01-05T17:56:55.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"A total white elephant - A money pit of clunky disfunction","likes":0,"source":"Organic","dates":{"experiencedDate":"2026-01-05T00:00:00.000Z","publishedDate":"2026-01-05T17:56:55.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68e7e5ea51e79338dd0912c4","displayName":"RG","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"695bc5951734f06f43ee21fd","filtered":false,"isPending":false,"text":"So 2FA key was stored to local machine.\nMachine had to be formatted.\nI have been playing email ping-pong from uninterested support people.\nThe only people who seem motivated is the sales team, but don't realise bad customer service kind of dinks any future sales potential.\nMain line 'help' in the USA kept me on the call blowing hot air for 6 mintes... net result, ZERO help, and an £18 bill for the phone call.\nIts been one month and still locked out.\nI reason as I had more than 1k contacts this is all just a ruse to force me to subscribe to a bigger plan.\nI had been considering it but the customer care and support is utterly abysmal.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2026-01-05T16:07:17.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"So 2FA key was stored to local machine.","likes":0,"source":"Organic","dates":{"experiencedDate":"2026-01-05T00:00:00.000Z","publishedDate":"2026-01-05T16:07:17.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5e0a1e136af502f2b32e3e19","displayName":"Matthew Wood","imageUrl":"","numberOfReviews":5,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6952eba34e02fdeb316c2463","filtered":false,"isPending":false,"text":"Its extremely high cost and the complete lack of flexibility make HubSpot a poor choice for a CRM.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-29T22:59:15.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"High cost and enormous lack of flexibility.","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-03-01T00:00:00.000Z","publishedDate":"2025-12-29T22:59:15.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6952eb9331cbb9a2b5823a10","displayName":"Brend Brentjens","imageUrl":"https://user-images.trustpilot.com/6952eb9331cbb9a2b5823a10/73x73.png","numberOfReviews":1,"countryCode":"CH","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"694a7acb30e56ce3e75691e6","filtered":false,"isPending":false,"text":"Diabolically poor after-sales / technical support lets down a great product!","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-23T13:19:40.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Diabolically poor after-sales / technical support lets down a great product!","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-23T00:00:00.000Z","publishedDate":"2025-12-23T13:19:40.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5defbf710f7962656a2e845d","displayName":"Kyle Robertson","imageUrl":"","numberOfReviews":6,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69440a803acb463b099a573a","filtered":false,"isPending":false,"text":"They are not customer-friendly. They try to upsell as much as possible, but then don't show any customer service when trying to adapt their product to our company. Unresponsive or wanting to charge more for support. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-18T16:06:56.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"They are not customer-friendly","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-12T00:00:00.000Z","publishedDate":"2025-12-18T16:06:56.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"69440a786148eaf71a0ec0df","displayName":"Erika Bill Peter","imageUrl":"https://user-images.trustpilot.com/69440a786148eaf71a0ec0df/73x73.png","numberOfReviews":1,"countryCode":"CH","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"694315108fa9f88d1a0de7e1","filtered":false,"isPending":false,"text":"As a CMO who works across multiple companies, industries, and growth stages, I’ve implemented and evaluated a wide range of marketing and CRM platforms. Unfortunately, HubSpot has consistently been one of the most difficult platforms to work with.\n\nAt its core, HubSpot is far more complicated than what most small and mid-sized businesses actually need. The platform attempts to be an all-in-one solution, but in doing so introduces unnecessary complexity that creates inefficiencies rather than eliminating them. Teams often end up using only a small fraction of the platform while spending a disproportionate amount of time configuring, troubleshooting, and maintaining it.\n\nOperationally, HubSpot is challenging. When issues arise—as they inevitably do—support response times are slow, and the level of flexibility offered to smaller businesses is minimal. Rather than working collaboratively to solve problems, the experience often feels rigid and transactional. This lack of responsiveness and adaptability creates real bottlenecks for teams that need to move quickly.\n\nPricing and billing practices are another major concern. HubSpot’s pricing structure is difficult to navigate, frequently changes, and often feels designed to push customers into higher tiers they don’t actually need. Billing disputes are particularly frustrating, with limited willingness to resolve issues in a way that reflects the realities of growing businesses. In my experience, these tactics cross the line from aggressive upselling into unethical territory.\n\nFor small to mid-sized businesses looking for efficiency, flexibility, and a true partnership, HubSpot consistently falls short.\n\nThere are far better, more transparent, and more business-friendly alternatives on the market.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-17T22:39:44.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Difficult platform to work with.","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-17T00:00:00.000Z","publishedDate":"2025-12-17T22:39:44.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"694314f9d7ccaa83cb724506","displayName":"John Sodano","imageUrl":"https://user-images.trustpilot.com/694314f9d7ccaa83cb724506/73x73.png","numberOfReviews":1,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6942cbdc2eae2a167504056d","filtered":false,"isPending":false,"text":"The pricing structure unfortunately is very bad. With all other SaaS products I have encountered, you get the chance to upgrade your seat from one tier to the next. Not with Hubspot though as I have learned now. Very much a blocker in the natural growth of a company.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-17T17:27:24.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"The pricing structure unfortunately is…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-16T00:00:00.000Z","publishedDate":"2025-12-17T17:27:24.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6942cbb131cbb9a3e471c690","displayName":"Simon myneva","imageUrl":"https://user-images.trustpilot.com/6942cbb131cbb9a3e471c690/73x73.png","numberOfReviews":1,"countryCode":"CH","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69427e3b2f7f352504f17a29","filtered":false,"isPending":false,"text":"I've used HubSpot CRM at various points throughout my career and in my current role, decided to upgrade my team to the Sales Pro platform. While the platform is good, they are very inflexible with contracts - we had to sign up for a minimum of 5 Sales Pro seats despite not having 5 full-time sales staff. Part way into our contract, they changed their structure so that every staff member at our company using the CRM in any capacity required a paid seat, significantly increasing our spend. When I needed to add one more paid seat to our account, the system automatically upgraded us with 5 additional seats instead of 1. I requested a refund for the unneeded seats and they refused - the message was, 'too bad, you'll have to wait til the end of your contract to remove them.' Most platforms allow you to add and remove users as you need them but not HubSpot. Be very careful upgrading anything as you won't be able to downgrade. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-17T11:56:11.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Terrible customer support","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-17T00:00:00.000Z","publishedDate":"2025-12-17T11:56:11.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5e5d7a051a9169bf5fa6c7e9","displayName":"Amanda P.","imageUrl":"","numberOfReviews":18,"countryCode":"GB","hasImage":false,"isVerified":true},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"694199702597fc53b31b1eb6","filtered":false,"isPending":false,"text":"My subscription was changed from monthly to annual without my authorization. Once I noticed the issue and reached out to HubSpot for clarification and support, communication completely stopped. No explanation, no resolution, and no follow-up.\nFor a company that positions itself as a premium, customer-centric platform, this experience was disappointing and unprofessional. Automatically altering billing terms and then ignoring a customer when they raise a legitimate concern is unacceptable.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-16T19:40:00.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"My subscription was changed from…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-16T00:00:00.000Z","publishedDate":"2025-12-16T19:40:00.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6941996b6148eae2d20b903d","displayName":"Thomas Caraballo","imageUrl":"https://user-images.trustpilot.com/6941996b6148eae2d20b903d/73x73.png","numberOfReviews":1,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"693aba273df19d973cd6992a","filtered":false,"isPending":false,"text":"poor customer support, I was approached by marketing agent for potential upgrade to professional plan but never answered to my reply.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-11T14:33:43.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"poor customer support","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-11T00:00:00.000Z","publishedDate":"2025-12-11T14:33:43.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"66c0f18e5b119a8f3398f0cb","displayName":"Chair - Hatem Ben Hadj","imageUrl":"https://user-images.trustpilot.com/66c0f18e5b119a8f3398f0cb/73x73.png","numberOfReviews":4,"countryCode":"IT","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"693878d1f8c1e7297bee8ee6","filtered":false,"isPending":false,"text":"Worst CRM you could have. Unusable… load times for every click and barely loads correctly no matter the device. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-09T21:30:25.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Worst CRM you could have","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-09T00:00:00.000Z","publishedDate":"2025-12-09T21:30:25.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"693878c5d7ccaa6cc965567d","displayName":"Maya Pomatto","imageUrl":"https://user-images.trustpilot.com/693878c5d7ccaa6cc965567d/73x73.png","numberOfReviews":1,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"693877c74265057f5f99a739","filtered":false,"isPending":false,"text":"We invested over $50 over two years and even hired a Hubspot \"expert partner\" for set up (2 years+), but everyone on our team experienced the UXUI as overly complex and time-consuming which affected our sales effectiveness. The sales rep pushed an integrated website, which became leverage at renewal time so we had to renew when we did not want to. We started taking everything off of Hubspot after that because we don't want to do business with win/lose leaders who manipulate to succeed. Now that we are ready to cancel and move to a better product (we did find one in Clarify.com and got organized in ONE week!), The HubSpot customer success team did not seem to care if we were satisfied customers, and is attempting to force us to keep paying for it when, as CEO, I could not let it drain the team any longer. No one is empowered to take care of customer satisfaction. We feel manipulated and bullied by a bigger company now. It's the principle of the situation now and I do not intend to stand down. Our sales and valuation were negatively impacted by our choice to do business with Hubspot. \n\nLesson learned!!\n\nWe prefer platforms that have better usability, flexibility, and win/win leadership teams. We will not do business with platforms that are otherwise in the future—not recommended for tech-forward teams that like to move fast and efficiently. \n\nCEO \u0026 Founder","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-09T21:25:59.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Buyers be warned. Awful UX and people not empowered. We invested over $50 over two years and…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-08T00:00:00.000Z","publishedDate":"2025-12-09T21:25:59.000Z","updatedDate":"2025-12-10T12:42:59.000Z","submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5e89f551b539f30247debcb3","displayName":"Pam B","imageUrl":"https://user-images.trustpilot.com/5e89f551b539f30247debcb3/73x73.png","numberOfReviews":4,"countryCode":"US","hasImage":true,"isVerified":true},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69372b565b4de7f8406ab041","filtered":false,"isPending":false,"text":"Harcelement pub a la tv sur youtube etc\nfranchement ca ne donne pas envie","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-08T21:47:34.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Harcelement pub a la tv sur youtube etc","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-08T00:00:00.000Z","publishedDate":"2025-12-08T21:47:34.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5cbdda508446229c78cefeee","displayName":"Romain donatella","imageUrl":"https://user-images.trustpilot.com/5cbdda508446229c78cefeee/73x73.png","numberOfReviews":146,"countryCode":"FR","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69370e19af078476dd988272","filtered":false,"isPending":false,"text":"The landing page builder is one of the most frustrating that I've ever encountered. Everything is clunky and you feel like you are wrestling with it every time you try and do anything simple. With a lot of patience and will-power to not hurl your laptop through the window you can create a very limited landing page, but it lacks a lot of features other builders provide. Avoid if you can.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-08T19:42:49.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Incredibly frustrating and limited","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-08T00:00:00.000Z","publishedDate":"2025-12-08T19:42:49.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"69370e133d98f0b02fef2fa2","displayName":"Adam Cajkler","imageUrl":"https://user-images.trustpilot.com/69370e133d98f0b02fef2fa2/73x73.png","numberOfReviews":1,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6936d5af947690759602bd0c","filtered":false,"isPending":false,"text":"Terrible company. This is a scam.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-08T15:42:07.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Terrible company","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-08T00:00:00.000Z","publishedDate":"2025-12-08T15:42:07.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"66d0af279fd5908dc9ef47e1","displayName":"Mega Drillu Breaker","imageUrl":"https://user-images.trustpilot.com/66d0af279fd5908dc9ef47e1/73x73.png","numberOfReviews":38,"countryCode":"FR","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6931af68b00f0d5df3770e79","filtered":false,"isPending":false,"text":"Unlimited users seems to be false advertising","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-04T17:57:28.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Unlimited users seems to be false advertising","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-04T00:00:00.000Z","publishedDate":"2025-12-04T17:57:28.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6931af6200ecba6e7e78493d","displayName":"Abdulwali Hafedh","imageUrl":"https://user-images.trustpilot.com/6931af6200ecba6e7e78493d/73x73.png","numberOfReviews":1,"countryCode":"EG","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"692e9d68b874039a973c7025","filtered":false,"isPending":false,"text":"We have tired to set up a Hubspot account and it has been next to impossible. Features in our Marketing starter plan haven’t worked, simple things other CRM's do easterly have needed workarounds and there are no straight answers online either. We have had to cancel our plan and move elsewhere. Terrible experience and lot's of wasted time. \n\nThe starter packs will quickly be outgrown and you will end up paying for the pro version which is a crazy jump in price. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-02T10:03:52.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Terrible experience with Hubspot","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-02T00:00:00.000Z","publishedDate":"2025-12-02T10:03:52.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5edb7a4c765c621e4e2fba8a","displayName":"Adam Rooke","imageUrl":"","numberOfReviews":7,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"692db0e9253ebaeff795f200","filtered":false,"isPending":false,"text":"I’ve used dozens of CRMs over the years, and I have NEVER experienced such an unbelievable mix of incompetence, bugs, and total disregard for customers. HubSpot managed to turn our biggest revenue day of the year into a complete disaster — all because of a system bug THEY caused and then refused to address in time.\n\nI followed every rule, every deadline, every instruction. Their platform still miscounted thousands of contacts, inflated our marketing contact numbers, and put us at immediate risk of being overcharged for something that WAS NOT OUR FAULT. And the best part? Their support team simply stopped responding for HOURS during a critical Cyber Monday campaign — literally leaving me “on seen” while we were about to send the most important email of the entire year.\n\nWe lost time, money, resources, revenue, and opportunities because their system broke… but instead of helping, they vanished. No urgency. No accountability. No professionalism. Just silence, confusion, and a platform that charges you even when it’s the one malfunctioning.\n\nI have never felt so ignored, so misled, and so blatantly exploited by a SaaS company. This is not a CRM — it’s a time bomb designed to squeeze money out of you while support mysteriously “disappears” the second things get serious.\n\nA CRM to avoid at all costs — overpriced, unreliable, and conveniently unresponsive whenever their own bugs cause you to overpay.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-01T17:14:49.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"The worst CRM experience of my entire career — shocking negligence and blatant overcharging","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-01T00:00:00.000Z","publishedDate":"2025-12-01T17:14:49.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"692db0e231cbb96bff57af5f","displayName":"Jade Benzakour","imageUrl":"https://user-images.trustpilot.com/692db0e231cbb96bff57af5f/73x73.png","numberOfReviews":1,"countryCode":"FR","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69212d99d6d12669cb2cb5a4","filtered":false,"isPending":false,"text":"Im getting every video Im watching on Youtube an Ad about Hubspot. Im not their target audience. But making me watch an unskippable 20 second ad each time how \"my company dont know about all their data\" - which I dont have, is annoying. Even if I become an owner of my own company, I will not persue the services of Hubspot, because their marketing is annoying enough.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-22T05:27:21.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Annoying marketing","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-11-22T00:00:00.000Z","publishedDate":"2025-11-22T05:27:21.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"69212d5caa30485cf57c14ba","displayName":"Weste","imageUrl":"https://user-images.trustpilot.com/69212d5caa30485cf57c14ba/73x73.png","numberOfReviews":1,"countryCode":"DE","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"691cee110d3524202d9c06d3","filtered":false,"isPending":false,"text":"If you are considering HubSpot, I strongly recommend reading this first. We entered our agreement in good faith, fully trusting the commitments made by their sales team. Unfortunately, almost every promise fell apart as soon as the contract was signed.\n\n1. Misrepresented onboarding timelines\nWe were told that access to our portal would be “immediate.” It ultimately took one to two weeks for HubSpot to provision our account. This delay completely derailed our internal deadlines and forced us to search for a backup solution. If the sales representative had been honest about the timeline, we would have either planned appropriately or selected another platform from the start.\n\n2. Miscommunication around billing terms\nThe billing terms described during the sales process did not match the terms provided after the contract was executed. When we attempted to clarify these discrepancies, the responses we received were inconsistent and vague. Something as fundamental as billing should never require multiple escalations to understand.\n\n3. A lack of accountability when issues were raised\nWhen we highlighted the problems, including the missed deadlines and the inaccurate information we were given, HubSpot’s response was dismissive. We were met with explanations rather than solutions, and even when internal teams acknowledged the mistakes, nothing was done to resolve them.\n\n4. No support or discount offered despite acknowledged failures\nHubSpot’s representatives admitted to the mishandling of key parts of the process. Despite this, we were offered no meaningful support and no compensation for the delays or misrepresentation. There was no genuine effort to make the situation right.\n\nWe have now moved forward with GoHighLevel, which has been noticeably more transparent, responsive, and aligned with our needs from day one. Their onboarding experience has been faster, clearer, and significantly more reliable.\n\nIf you are evaluating CRM platforms, I strongly recommend considering GoHighLevel instead. The difference in communication, honesty, and customer support has been substantial.\n\nThis review is not written lightly. It reflects weeks of frustration, delayed timelines, and a complete lack of accountability from a company that claims to deliver world class service. I hope this helps at least one organization avoid the experience we went through.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-19T00:07:13.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Deeply Disappointed: Misrepresentation, Delays, No Accountability, and No ResolutionIf you are considering HubSpot","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-18T00:00:00.000Z","publishedDate":"2025-11-19T00:07:13.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"691cee0829e2591111d05f98","displayName":"James Mackay","imageUrl":"https://user-images.trustpilot.com/691cee0829e2591111d05f98/73x73.png","numberOfReviews":1,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null}],"relevantReviews":[{"id":"695bc5951734f06f43ee21fd","filtered":false,"isPending":false,"text":"So 2FA key was stored to local machine.\nMachine had to be formatted.\nI have been playing email ping-pong from uninterested support people.\nThe only people who seem motivated is the sales team, but don't realise bad customer service kind of dinks any future sales potential.\nMain line 'help' in the USA kept me on the call blowing hot air for 6 mintes... net result, ZERO help, and an £18 bill for the phone call.\nIts been one month and still locked out.\nI reason as I had more than 1k contacts this is all just a ruse to force me to subscribe to a bigger plan.\nI had been considering it but the customer care and support is utterly abysmal.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2026-01-05T16:07:17.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"So 2FA key was stored to local machine.","likes":0,"source":"Organic","dates":{"experiencedDate":"2026-01-05T00:00:00.000Z","publishedDate":"2026-01-05T16:07:17.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5e0a1e136af502f2b32e3e19","displayName":"Matthew Wood","imageUrl":"","numberOfReviews":5,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69370e19af078476dd988272","filtered":false,"isPending":false,"text":"The landing page builder is one of the most frustrating that I've ever encountered. Everything is clunky and you feel like you are wrestling with it every time you try and do anything simple. With a lot of patience and will-power to not hurl your laptop through the window you can create a very limited landing page, but it lacks a lot of features other builders provide. 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Save buttons are inconsistent, the user needs to learn where they are for each page - sometimes a 2 step and 2 button save is necessary which is confusing and often leads to work not being saved. \nLacks flexibility, feels a bit messy and sometimes lacks basic functionality (e.g. it will display page names which are not clickable)","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-01-02T14:54:52.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Okay but lacking","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-01-02T00:00:00.000Z","publishedDate":"2025-01-02T14:54:52.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5fb8d5e8f145bd001bcf4ad0","displayName":"Guillaume LANE","imageUrl":"","numberOfReviews":4,"countryCode":"FR","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6942cbdc2eae2a167504056d","filtered":false,"isPending":false,"text":"The pricing structure unfortunately is very bad. With all other SaaS products I have encountered, you get the chance to upgrade your seat from one tier to the next. Not with Hubspot though as I have learned now. Very much a blocker in the natural growth of a company.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-17T17:27:24.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"The pricing structure unfortunately is…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-16T00:00:00.000Z","publishedDate":"2025-12-17T17:27:24.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6942cbb131cbb9a3e471c690","displayName":"Simon myneva","imageUrl":"https://user-images.trustpilot.com/6942cbb131cbb9a3e471c690/73x73.png","numberOfReviews":1,"countryCode":"CH","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null}],"aiSummaryReviews":[{"id":"69370e19af078476dd988272","filtered":false,"isPending":false,"text":"The landing page builder is one of the most frustrating that I've ever encountered. Everything is clunky and you feel like you are wrestling with it every time you try and do anything simple. With a lot of patience and will-power to not hurl your laptop through the window you can create a very limited landing page, but it lacks a lot of features other builders provide. Avoid if you can.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-08T19:42:49.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Incredibly frustrating and limited","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-08T00:00:00.000Z","publishedDate":"2025-12-08T19:42:49.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"69370e133d98f0b02fef2fa2","displayName":"Adam Cajkler","imageUrl":"https://user-images.trustpilot.com/69370e133d98f0b02fef2fa2/73x73.png","numberOfReviews":1,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6942cbdc2eae2a167504056d","filtered":false,"isPending":false,"text":"The pricing structure unfortunately is very bad. With all other SaaS products I have encountered, you get the chance to upgrade your seat from one tier to the next. Not with Hubspot though as I have learned now. Very much a blocker in the natural growth of a company.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-17T17:27:24.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"The pricing structure unfortunately is…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-16T00:00:00.000Z","publishedDate":"2025-12-17T17:27:24.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6942cbb131cbb9a3e471c690","displayName":"Simon myneva","imageUrl":"https://user-images.trustpilot.com/6942cbb131cbb9a3e471c690/73x73.png","numberOfReviews":1,"countryCode":"CH","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69372b565b4de7f8406ab041","filtered":false,"isPending":false,"text":"Harcelement pub a la tv sur youtube etc\nfranchement ca ne donne pas envie","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-08T21:47:34.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Harcelement pub a la tv sur youtube etc","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-08T00:00:00.000Z","publishedDate":"2025-12-08T21:47:34.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5cbdda508446229c78cefeee","displayName":"Romain donatella","imageUrl":"https://user-images.trustpilot.com/5cbdda508446229c78cefeee/73x73.png","numberOfReviews":146,"countryCode":"FR","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69440a803acb463b099a573a","filtered":false,"isPending":false,"text":"They are not customer-friendly. They try to upsell as much as possible, but then don't show any customer service when trying to adapt their product to our company. Unresponsive or wanting to charge more for support. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-18T16:06:56.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"They are not customer-friendly","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-12T00:00:00.000Z","publishedDate":"2025-12-18T16:06:56.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"69440a786148eaf71a0ec0df","displayName":"Erika Bill Peter","imageUrl":"https://user-images.trustpilot.com/69440a786148eaf71a0ec0df/73x73.png","numberOfReviews":1,"countryCode":"CH","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69212d99d6d12669cb2cb5a4","filtered":false,"isPending":false,"text":"Im getting every video Im watching on Youtube an Ad about Hubspot. Im not their target audience. But making me watch an unskippable 20 second ad each time how \"my company dont know about all their data\" - which I dont have, is annoying. Even if I become an owner of my own company, I will not persue the services of Hubspot, because their marketing is annoying enough.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-22T05:27:21.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Annoying marketing","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-11-22T00:00:00.000Z","publishedDate":"2025-11-22T05:27:21.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"69212d5caa30485cf57c14ba","displayName":"Weste","imageUrl":"https://user-images.trustpilot.com/69212d5caa30485cf57c14ba/73x73.png","numberOfReviews":1,"countryCode":"DE","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"692e9d68b874039a973c7025","filtered":false,"isPending":false,"text":"We have tired to set up a Hubspot account and it has been next to impossible. Features in our Marketing starter plan haven’t worked, simple things other CRM's do easterly have needed workarounds and there are no straight answers online either. We have had to cancel our plan and move elsewhere. Terrible experience and lot's of wasted time. \n\nThe starter packs will quickly be outgrown and you will end up paying for the pro version which is a crazy jump in price. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-02T10:03:52.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Terrible experience with Hubspot","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-02T00:00:00.000Z","publishedDate":"2025-12-02T10:03:52.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5edb7a4c765c621e4e2fba8a","displayName":"Adam Rooke","imageUrl":"","numberOfReviews":7,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6909e2971ae9717a9978f378","filtered":false,"isPending":false,"text":"Do NOT break or remove things that work! \n\nWith every change things seem to get worse and worse. Are you chopping things up in micro-services? \n\nThe continuous search of functions suddenly disappearing without adding an alternative function or updating the documentation, is building up in frustrations. \n\nAnd with new features, make sure it integrates with the rest. Running duplicate functions side-by-side is confusing our users. \n\nWhen its primary task as a CRM starts to fail, what else is there to enjoy? ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-04T13:25:11.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Do NOT fix if it isn't broken!","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-11-04T00:00:00.000Z","publishedDate":"2025-11-04T13:25:11.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6909e2864064140aa330613f","displayName":"Admin","imageUrl":"","numberOfReviews":1,"countryCode":"NL","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6900ffe714a988703e48d921","filtered":false,"isPending":false,"text":"Hubspot starts off nice with a free tier, but then costs ramp up very quickly for anything meaningful. In addition, the terms for signing a yearly contract are extremely onerous: if, for whatever reason, you bump into a limit during the year, they will auto-upgrade you to a higher price *for the entire year* without being able to remove it. Even if you go under the limit, they will not remove the charge for every single month for the rest of the year. It's the most predatory pricing I have ever witnessed. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-28T19:39:51.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Beware of predatory pricing model ","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-10-28T00:00:00.000Z","publishedDate":"2025-10-28T19:39:51.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6900ffe251678ea3877a8bc1","displayName":"Michael Masouras","imageUrl":"","numberOfReviews":1,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6893fba1ff9b7a1176b17e37","filtered":false,"isPending":false,"text":" In our meeting with a sales rep we were over sold a package with false information. They suggested an outside vendor to help \"onboard\". This person pushed an integrated website. That was a useful tool to hold us hostage when they auto renewed us at a huge rate. Deceptive, obstructive con men. Do not engage with this company.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-07T03:04:33.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Deceptive and Dangerous Company","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-08-06T00:00:00.000Z","publishedDate":"2025-08-07T03:04:33.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6893fb799600694c3cf73530","displayName":"Michelle Duncan","imageUrl":"https://user-images.trustpilot.com/6893fb799600694c3cf73530/73x73.png","numberOfReviews":1,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68f6c5fdc5143be167f4fd6d","filtered":false,"isPending":false,"text":"Dont sign a yearly contract; thats how they get you. You will most likely be dissatisfied and when you do, you'll be stuck in a contract and this company has no care in the world for small businesses trying to leave them. Gorilla tactics to get you to stay, then your rates will increase year over year as you become dependent on their service; eventually you'll hit default rates and will do anything to decrease the bill.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-21T01:30:06.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Dont sign a yearly contract","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-06-06T00:00:00.000Z","publishedDate":"2025-10-21T01:30:06.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68f6c5f431a6b6252ed91e66","displayName":"Mike Garcia","imageUrl":"https://user-images.trustpilot.com/68f6c5f431a6b6252ed91e66/73x73.png","numberOfReviews":1,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69427e3b2f7f352504f17a29","filtered":false,"isPending":false,"text":"I've used HubSpot CRM at various points throughout my career and in my current role, decided to upgrade my team to the Sales Pro platform. While the platform is good, they are very inflexible with contracts - we had to sign up for a minimum of 5 Sales Pro seats despite not having 5 full-time sales staff. Part way into our contract, they changed their structure so that every staff member at our company using the CRM in any capacity required a paid seat, significantly increasing our spend. When I needed to add one more paid seat to our account, the system automatically upgraded us with 5 additional seats instead of 1. I requested a refund for the unneeded seats and they refused - the message was, 'too bad, you'll have to wait til the end of your contract to remove them.' Most platforms allow you to add and remove users as you need them but not HubSpot. Be very careful upgrading anything as you won't be able to downgrade. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-17T11:56:11.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Terrible customer support","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-17T00:00:00.000Z","publishedDate":"2025-12-17T11:56:11.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5e5d7a051a9169bf5fa6c7e9","displayName":"Amanda P.","imageUrl":"","numberOfReviews":18,"countryCode":"GB","hasImage":false,"isVerified":true},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68a72ac99c64c6dbc36322a5","filtered":false,"isPending":false,"text":"Our experience with HubSpot has been frustrating. Large attachments vanish, quotes trigger unsafe site warnings, and most of our emails end up in spam. The “Send Quote” feature is unusable, which also makes e-signatures impossible. Quotes can’t be moved between deals, forcing us to rebuild $100k+ orders from scratch, and integrations like Quickbooks and HelloSign have only caused errors and lost time. These issues have cost us productivity, revenue, and client trust, and support has provided no real solutions. We’re actively seeking to cancel our contract.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-21T16:18:49.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Our experience with HubSpot has been terrible, don't do it!","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-04-21T00:00:00.000Z","publishedDate":"2025-08-21T16:18:49.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"66ef4dfd7e011506ff82e3ee","displayName":"Amanda Wright","imageUrl":"","numberOfReviews":2,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6910ef9cc208852dbcd93f19","filtered":false,"isPending":false,"text":"I think what’s really telling, Hubspot don’t respect this platform or the comments from real customers.\n\nI’ve emailed their CEO and haven’t even received an acknowledgement. Staggering really. \n\nThey are one of the most expensive in their sector, so you’d thought a reasonable level of customer service from them. Nope, nothing. \n\nFor a company who apparently are customer centric, I’ve got to say, what I’m experiencing is the worst customer service ever. So, if they’re using their own product, and this is the outcome…well, enough said. \n\n(And you know their team are reading all these reviews, yet no reply or comment. Very telling, in my view!)","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-09T21:46:36.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Hubspot don’t give a hoot! Beware!","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-11-09T00:00:00.000Z","publishedDate":"2025-11-09T21:46:36.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"66282f2bc8fb5800112a858b","displayName":"Matt Stockdale","imageUrl":"","numberOfReviews":9,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":2,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6952eba34e02fdeb316c2463","filtered":false,"isPending":false,"text":"Its extremely high cost and the complete lack of flexibility make HubSpot a poor choice for a CRM.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-29T22:59:15.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"High cost and enormous lack of flexibility.","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-03-01T00:00:00.000Z","publishedDate":"2025-12-29T22:59:15.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6952eb9331cbb9a2b5823a10","displayName":"Brend Brentjens","imageUrl":"https://user-images.trustpilot.com/6952eb9331cbb9a2b5823a10/73x73.png","numberOfReviews":1,"countryCode":"CH","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67d426a31210e7e639121a36","filtered":false,"isPending":false,"text":"Shocking service! We were miss sold, mislead, and 2.5 months later, we are still waiting to be onboarded whilst Hubspot are trying to bully us into paying for invoices for services not received despite promising on many occasions to fix the problems but then failing to provide solutions. This is disgraceful. Stay clear!!!","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-03-14T14:52:51.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Shocking service - Stay clear!!!","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-03-14T00:00:00.000Z","publishedDate":"2025-03-14T14:52:51.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"54f76d9b0000ff0001af1926","displayName":"Ryan","imageUrl":"","numberOfReviews":16,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68cb2ee8fcb1656e9d7950a8","filtered":false,"isPending":false,"text":"Hubspot automatically upgraded our contact tier and then locked it in for the remainder of our 2 year fixed term. Then 2 weeks later told us that half our contacts weren't \"engaged\" and they'd recommend not sending emails to them. But don't worry, we've cc'd your \"Growth Manager\" who can help you take advantage of all our features that you're overpaying for the remainder of your term. \n\nWhen we questioned the legality and compliance with local fair trade laws, we had a full legal template response within 7 minutes. Looks like they knew exactly what they were doing, and hid all the appropriate catches deep in their (nearly 100 page) terms. I guess that's how they keep growing in a saturated market. Good for shareholders, mid-range dodgy for their staff and customers. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-09-17T23:58:00.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Beware","likes":5,"source":"Organic","dates":{"experiencedDate":"2025-09-18T00:00:00.000Z","publishedDate":"2025-09-17T23:58:00.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5f218f05127d5863ffdfb5e1","displayName":"James Harvey-Fiander","imageUrl":"","numberOfReviews":3,"countryCode":"AU","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68e94870b2bea1de91ebc062","filtered":false,"isPending":false,"text":"I get stuck, tried cancelling my subscription and couldn't, then for every day I couldn't solve the issue I accrue charges for it\nThey have no phone or video call support for the said challenges I was stuck with (best only for the company and no thought given to the customer)\n\nAn auto renewal contract that ties you every year rather than rolls on \n\nAnd multiple threats of 'escalation to the collections team' despite me being busy and travelling the continent (and being stuck with no support other than email).\n\nHubspot... You guys really have no idea how to delight customers\n\nShame on you and your processes","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-10T19:54:56.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Punished for getting stuck and an awful auto renewal policu","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-10-10T00:00:00.000Z","publishedDate":"2025-10-10T19:54:56.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5fb5794371a58300192970da","displayName":"James Burke","imageUrl":"https://user-images.trustpilot.com/5fb5794371a58300192970da/73x73.png","numberOfReviews":5,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68eebe4ecb70d9863850b7fd","filtered":false,"isPending":false,"text":"Absolutely Awful, we hired a partner of Hubspot because of it being such a complicated software. $20k later still not working right\n\nHubspot solution EAT IT, we are going to hold you to the year contract even though this was one of our partners and you have to use another solution.\n\nRUN!","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-14T23:19:10.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Absolutely Awful","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-10-14T00:00:00.000Z","publishedDate":"2025-10-14T23:19:10.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5c8942e3f5e8c260ab73f36f","displayName":"Vanessa U.","imageUrl":"","numberOfReviews":3,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67caca2cc74913629d4b004c","filtered":false,"isPending":false,"text":"WARNING!\n\nWe signed hubspot for our business couple of weeks ago. Alot of the functions promised by sales dosnt work when we now try it out(we couldnt try this on the trial version before signing all the addons)\n\nAlready payed 40k USD upfront and now we dont even get answers on our questions, our sales rep Illona dosnt even care to answer our emails.\n\nPlease think twice before you trust sales rep from this company","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-03-07T12:27:56.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"WARNING!","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-03-03T00:00:00.000Z","publishedDate":"2025-03-07T12:27:56.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"67caca04c7a2caee33334306","displayName":"Robin Schultz","imageUrl":"https://user-images.trustpilot.com/67caca04c7a2caee33334306/73x73.png","numberOfReviews":1,"countryCode":"SE","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"687512b35da2ca88cedcf82a","filtered":false,"isPending":false,"text":"We have 800 marketing contacts. An employee accidentally clicked to make all of our contacts marketing contacts which put us to 2,027 contacts and increased our tier level. We noticed the issue immediately, and within an hour reverted it. We asked to be knocked down to the previous tier, but were told that would only happen if we signed a fresh year-long contract. After multiple back and forth emails, they stood firm claiming \"it wouldn't be fair to other customers.\" Amazing that a business that claims to want to support our growth wouldn't budge from a mistake that was fixed within an hour. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-07-14T16:22:43.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Horrible Customer Support and Poor Business Practices","likes":4,"source":"Organic","dates":{"experiencedDate":"2025-07-10T00:00:00.000Z","publishedDate":"2025-07-14T16:22:43.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"687512ab8a537583b595a041","displayName":"Marshall Rule","imageUrl":"https://user-images.trustpilot.com/687512ab8a537583b595a041/73x73.png","numberOfReviews":1,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"690bc3d1d0354c5707907345","filtered":false,"isPending":false,"text":"I was interested in using their Social Media scheduling tool, thinking that a company of this size and tenure had built a working tool. I was unable to test the feature without upgrading, so I did. It only took a few weeks of finding out how deeply flawed this tool is and how slow to respond and resolve their support team is. In the end, they could not fix the issue and I could prove in simple steps (replicating the same steps both on Hubspot vs directly on a social media platform) that the error was with Hubspot, not with the social media channel. \n\nI requested to cancel that upgrade and was told by the billing team that the only way they let a customer cancel a subscription is if they go out of business! Unbelievable. \n\nI hope this is seen by those considering a signup or upgrade before they make that decision. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-05T23:38:25.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"I was interested in using their Social…","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-11-05T00:00:00.000Z","publishedDate":"2025-11-05T23:38:25.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"612561f864f0fc001290b167","displayName":"Cee","imageUrl":"","numberOfReviews":7,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"686502d703a6d2fd267bd48f","filtered":false,"isPending":false,"text":"Absolute scam of a product for small businesses. It/they convince you that it will solve all these problems and would be a great product if you had a full time dedicated staff member just managing its complicated software and 1,000+ employees to get any real benefit. Got scammed into a 12-month contract at $1,188 per month for four employees and everything we clicked was asking for more money per month. The integrations don't work smoothly or are only one-way (so pointless), and when you need help, they just blame the user. Extremely complicated, extremely expensive, and a waste of time and money. Great sales pitch to get you over the line for basically a glorified Rolodex","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-07-02T11:58:47.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Absolute scam of a product for small…","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-07-01T00:00:00.000Z","publishedDate":"2025-07-02T11:58:47.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"686502ce8a5375570784769e","displayName":"Kristian Palumbo","imageUrl":"https://user-images.trustpilot.com/686502ce8a5375570784769e/73x73.png","numberOfReviews":1,"countryCode":"AU","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"689f7a71fa12291ea07d0596","filtered":false,"isPending":false,"text":"Horrible customer service. I paid in full for a year subscription. HubSpot’s system glitched and locked me out for a month and a half. It kept saying invalid password when the password never changed. Not only was support next to impossible to reach but when I finally did they took 3 weeks to resolve the issue by rebooting my account. I then asked for either a refund or an extension for the time lost and they refused claiming I have to show proof that it wasn’t a user error. They already had emails from me with their support team. Absolutely ridiculous. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-15T20:20:33.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Horrible customer service","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-08-15T00:00:00.000Z","publishedDate":"2025-08-15T20:20:33.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"64fa74ae179a94001272f802","displayName":"Paige Burdette","imageUrl":"https://user-images.trustpilot.com/64fa74ae179a94001272f802/73x73.png","numberOfReviews":2,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68714184d3c61e93185efa8a","filtered":false,"isPending":false,"text":"Avoid HubSpot – Total Ripoff\n\nOur nonprofit made the mistake of signing up for a year-long contract with HubSpot, not realizing they automatically renew you for another full year. A couple of weeks after the renewal, I emailed them because no one was using this overpriced, clunky software. Their response? Zero willingness to help. They refuse to cancel or refund anything, even though our account has seen no activity.\n\nCustomer service has been nothing short of awful. They won’t escalate the issue or offer any reasonable solution. Now we’re stuck paying over $1,000 a month for a tool that no one uses or wants. HubSpot is not user-friendly, and there are plenty of better CRMs out there for a fraction of the price. Don’t get scammed like we did, stay far away.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-07-11T18:53:24.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Avoid HubSpot","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-07-11T00:00:00.000Z","publishedDate":"2025-07-11T18:53:24.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"633d899198bda50012307e50","displayName":"Mark","imageUrl":"","numberOfReviews":5,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68b93a4ef6e8cd846fb74346","filtered":false,"isPending":false,"text":"Worst Customer service ever. They make everything in their power to make you pay the subscription.\nWe purchased a service to send transactional emails, while integrating we realized that it did not meet our requirements. So we asked for a cancellation, but the we had like 10 meetings with customer services so they can prove to us that the service cannot be cancelled. \nWe did not use the service, and we won't use it. But still we have to pay $500/month.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-09-04T09:05:50.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Worst Customer service ever","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-08-07T00:00:00.000Z","publishedDate":"2025-09-04T09:05:50.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68b93a46a02fb3a6fbf8b47a","displayName":"Sebastien Bombart","imageUrl":"https://user-images.trustpilot.com/68b93a46a02fb3a6fbf8b47a/73x73.png","numberOfReviews":1,"countryCode":"ES","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68a3f7c8047f665641696fcf","filtered":false,"isPending":false,"text":"Used HubSpot to build and manage my own pipeline as there was no CRM in place at a business I started working at. When I was made redundant they wouldn’t re-set my email address to my personal email so I could access the info. All the information I put in there is in the public domain. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-19T06:04:24.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Unhelpful ","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-08-19T00:00:00.000Z","publishedDate":"2025-08-19T06:04:24.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"4fb5910f000064000119916d","displayName":"Chris Tickle","imageUrl":"https://user-images.trustpilot.com/4fb5910f000064000119916d/73x73.png","numberOfReviews":11,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68d10ea3a088276abc14c2c2","filtered":false,"isPending":false,"text":"HubSpot has become a very disappointing experience for us. Recently our contact tier was increased without clear notice, which pushed our costs up considerably. When we tried to resolve it, the support was unhelpful and no real solution was offered.\n\nIt feels like the company has grown so big that they no longer care about smaller customers. There is no dedicated account manager — instead, your account is managed through a group inbox that rarely responds to emails. For such an expensive platform, the lack of proper account management and support is unacceptable. HubSpot seems more focused on forcing upgrades than actually helping their customers succeed.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-09-22T10:53:55.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"HubSpot has become a very disappointing…","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-09-02T00:00:00.000Z","publishedDate":"2025-09-22T10:53:55.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68d10d607e136947974ca514","displayName":"Avi","imageUrl":"","numberOfReviews":1,"countryCode":"IE","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68f652a396eee546b759bf1a","filtered":false,"isPending":false,"text":"Customer service is terrible. They take too long to reply, give generic advice, and never give actionable steps to solve issues - it's like they treat short and useless replies as a tick boxing exercise.\n\nIf half of the time developing new unnecessary features was spent on training support teams, it would be a much better experience.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-20T17:17:55.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Disappointing experience","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-20T00:00:00.000Z","publishedDate":"2025-10-20T17:17:55.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68f6529cf647b7975f6826e4","displayName":"Trish","imageUrl":"","numberOfReviews":1,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"690c9b8eb229e8bd696ed2da","filtered":false,"isPending":false,"text":"We are a new non-profit. My experience of Hubspot is woeful. They are fixated on populating their own crm data at the expense of a positive customer experience. As a new prospect, all i wanted was to speak with someone…nope, they want this, they want that…lots of ‘I can’t hand you over without….x, y, z’ - instead of “of course sir, what’s the best number to reach you?” \n\nThe positive that came from this; I don’t want those who deal with my organisation to feel as I have when trying to deal with Hubspot. If the experience I have felt is the Hubspot offering, then nope, it's not for us. \n\nDo you want to make your customers feel undervalued, unimportant, just a piece of data, with everyone acting as a sales prevention team member, then Hubspot is your go-to provider. \n\nOut of sheer desperation I emailed the CEO for help, I’m hoping for a response, but somehow, I’m not sure that will happen either. Sigh.\n\nMy perception, common sense has left the Hubspot building. A positive customer experience is less important than data capture. Must capture data, data, data, data, data…It’s crazy. And super expensive. Why would anyone pay for a really bad service? ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-06T14:58:54.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Data capture is placed before customer service ","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-05T00:00:00.000Z","publishedDate":"2025-11-06T14:58:54.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"66282f2bc8fb5800112a858b","displayName":"Matt Stockdale","imageUrl":"","numberOfReviews":9,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":2,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"692db0e9253ebaeff795f200","filtered":false,"isPending":false,"text":"I’ve used dozens of CRMs over the years, and I have NEVER experienced such an unbelievable mix of incompetence, bugs, and total disregard for customers. HubSpot managed to turn our biggest revenue day of the year into a complete disaster — all because of a system bug THEY caused and then refused to address in time.\n\nI followed every rule, every deadline, every instruction. Their platform still miscounted thousands of contacts, inflated our marketing contact numbers, and put us at immediate risk of being overcharged for something that WAS NOT OUR FAULT. And the best part? Their support team simply stopped responding for HOURS during a critical Cyber Monday campaign — literally leaving me “on seen” while we were about to send the most important email of the entire year.\n\nWe lost time, money, resources, revenue, and opportunities because their system broke… but instead of helping, they vanished. No urgency. No accountability. No professionalism. Just silence, confusion, and a platform that charges you even when it’s the one malfunctioning.\n\nI have never felt so ignored, so misled, and so blatantly exploited by a SaaS company. This is not a CRM — it’s a time bomb designed to squeeze money out of you while support mysteriously “disappears” the second things get serious.\n\nA CRM to avoid at all costs — overpriced, unreliable, and conveniently unresponsive whenever their own bugs cause you to overpay.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-01T17:14:49.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"The worst CRM experience of my entire career — shocking negligence and blatant overcharging","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-01T00:00:00.000Z","publishedDate":"2025-12-01T17:14:49.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"692db0e231cbb96bff57af5f","displayName":"Jade Benzakour","imageUrl":"https://user-images.trustpilot.com/692db0e231cbb96bff57af5f/73x73.png","numberOfReviews":1,"countryCode":"FR","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"693878d1f8c1e7297bee8ee6","filtered":false,"isPending":false,"text":"Worst CRM you could have. Unusable… load times for every click and barely loads correctly no matter the device. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-09T21:30:25.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Worst CRM you could have","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-09T00:00:00.000Z","publishedDate":"2025-12-09T21:30:25.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"693878c5d7ccaa6cc965567d","displayName":"Maya Pomatto","imageUrl":"https://user-images.trustpilot.com/693878c5d7ccaa6cc965567d/73x73.png","numberOfReviews":1,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"694199702597fc53b31b1eb6","filtered":false,"isPending":false,"text":"My subscription was changed from monthly to annual without my authorization. Once I noticed the issue and reached out to HubSpot for clarification and support, communication completely stopped. No explanation, no resolution, and no follow-up.\nFor a company that positions itself as a premium, customer-centric platform, this experience was disappointing and unprofessional. Automatically altering billing terms and then ignoring a customer when they raise a legitimate concern is unacceptable.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-16T19:40:00.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"My subscription was changed from…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-16T00:00:00.000Z","publishedDate":"2025-12-16T19:40:00.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6941996b6148eae2d20b903d","displayName":"Thomas Caraballo","imageUrl":"https://user-images.trustpilot.com/6941996b6148eae2d20b903d/73x73.png","numberOfReviews":1,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6819cdae1158860349a4b89e","filtered":false,"isPending":false,"text":"Started well, then introduced a 'feature' which made my emails look like it was coming from somewhere dodgy as opposed to my site. \n\nThen images began failing on emails and, as you have to pay to send a simple test email, I noticed my CTR dropped significantly. \n\nFinally, there is no support at all for free users. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-05-06T10:51:58.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Far Better Alternatives","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-05-05T00:00:00.000Z","publishedDate":"2025-05-06T10:51:58.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5f1ffe682e16aa70be9b98c0","displayName":"Adam","imageUrl":"","numberOfReviews":32,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"684fd88074165264ff41469c","filtered":false,"isPending":false,"text":"All the reviews you read here are 100% accurate. HubSpot will proactively raise their fee's as often as possible. \n\nThat, plus phasing out features for higher tiers leaves you with a software that is half what you initially signed up to use, but double the price.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-06-16T10:40:33.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"All the reviews you read here are 100%…","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-06-16T00:00:00.000Z","publishedDate":"2025-06-16T10:40:33.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68243065bf768bb515fac795","displayName":"Chad Viveiros","imageUrl":"https://user-images.trustpilot.com/68243065bf768bb515fac795/73x73.png","numberOfReviews":3,"countryCode":"MY","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6843404cc1ca40a1a7ce3f7a","filtered":false,"isPending":false,"text":"Received an email that I should delete account due to inactivity. I signed up jus to see what it was.\nSpent the next 30mins trying to delete the account with the final message in chrome saying that my account was already deactivated due to inactivity.\nThere were so many huge wrongs from the way they send email to reset pw, hyperlink that's not to reset above the reset pw button.\nIts designed for a computer and not a mobile phone in mind.\nDelete account is hidden not able to locate even with the help feature, it takes u to subscriber deletion etc.\nWasted time overall. Program flow isn't there.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-06-06T21:23:56.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"30mins to delete account","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-06-06T00:00:00.000Z","publishedDate":"2025-06-06T21:23:56.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6778d08d3a9f1f1e088bc264","displayName":"Diacern","imageUrl":"","numberOfReviews":4,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"691cbe037ee2c2a1c1c78ba3","filtered":false,"isPending":false,"text":"Unless you want to spend a fortune don’t bother.\n\nI’ve spent and wasted month of my time with these guys and I only want to do what you would think would be simple things….\n\nDon’t bother unless you’re happy to look at monthly subs of 300 plus per user.\n\nCustomer service is non existent….\n\nCancelled today and good riddance ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-18T20:42:11.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Small to medium businesses look elsewhere ","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-18T00:00:00.000Z","publishedDate":"2025-11-18T20:42:11.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"65d7369e464c3700138ee29e","displayName":"Daniel Roser","imageUrl":"https://user-images.trustpilot.com/65d7369e464c3700138ee29e/73x73.png","numberOfReviews":7,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68075b8764672b62dcc2acb7","filtered":false,"isPending":false,"text":"just a bunch of spammers\nHubSpot processes your data to support our customers’ business activities such as selling and marketing their products and services. We rely on our legitimate interests, as well as those of our customers, to collect and share data. We process your data on the basis that people would expect their work-related data to be shared.\nNot in a decision making role and can influence jack hit, never buy from spammers or their customers is the key","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-04-22T11:04:07.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"just a bunch of spammers","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-04-22T00:00:00.000Z","publishedDate":"2025-04-22T11:04:07.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5e218832ddcefa365d591a87","displayName":"Steve Liddle Work Account","imageUrl":"","numberOfReviews":11,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68da971b4bf21b12ed90ba20","filtered":false,"isPending":false,"text":"I've been using HubSpot daily for around 5 years now as a marketing executive and find it absolutely awful to use. It's so clunky, restrictive and confusing. Modules break constantly and they send \"support\" emails back saying that you have to pay for a higher tier to be able to \"access those features\" - features meaning bullet points actually working for example. It's just so messy, their customer service reps are nice enough in how they speak to you but they never actually help you with anything. We're left with a broken website with no solutions posed other than paying an ever-increasing monthly fee without any actual improvements. It's a scam.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-09-29T16:26:35.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"I've been using HubSpot daily for…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-09-29T00:00:00.000Z","publishedDate":"2025-09-29T16:26:35.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"61fe2a8a9ec65e0012e7787c","displayName":"Jess","imageUrl":"","numberOfReviews":3,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6917c7d9a9c181c454fba28c","filtered":false,"isPending":false,"text":"If you are a home serviced based company, be very careful signing up for HubSpot. I was told the program would work great for our company but it is missing a ton of features for it to actually make sense. Even though they mislead me, they will not let me out of my $500/month contract no matter how many times I explain to them that they lied, we no longer use it and that it is hurting our business.\nTheir only solution is to tell me for weeks that I should talk to their customer support team for features that do not exist.\nAlso, they will just continue to upsell you on all of their \"hubs\" for every little feature. You could easily wind up paying thousands of dollars a month for an overcomplicated program that doesn't work as good as other programs out there for literally a tenth of the cost.\nI encourage you to be very careful with this program/company especially with a home service based business.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-15T02:22:49.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Home Service Based Businesses Beware","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-14T00:00:00.000Z","publishedDate":"2025-11-15T02:22:49.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6917c7c6ef3d6c6b0bc62257","displayName":"Brian Johnson","imageUrl":"","numberOfReviews":1,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"691c7eb5969d6c03f0a4e4de","filtered":false,"isPending":false,"text":"I tried to test the platform for the company I was working for. I signed up with my work mail and a few days later some guy from Hubspot called our company asking for my manager. My colleagues at the phone asked why he wanted to talk to the manager but he didn't respond. He then asked if he could call me. The call was very sales oriented, very pushy and redirected the conversation constantly at upgrading. When I said I was just testing out, he went on with his sales talk. Afterwards he mailed me multiple times if he could help us and that they had a special offer. I was really annoyed and deleted the whole account after a few days. I know that you guys want to get more sales but please don't bother people, don't stalk me on social media so you can get a manager to the phone and don't push me. I'm glad I didn't go on with this platform because all the reviews are absolutely horrible. Please do something with the feedback!","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-18T16:12:05.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"They stalk you on social media","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-02-24T00:00:00.000Z","publishedDate":"2025-11-18T16:12:05.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"600eb4d64d4eb3001a3b47a9","displayName":"Inge","imageUrl":"","numberOfReviews":8,"countryCode":"NL","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"681d9e46cf6a11ffa03ec7b4","filtered":false,"isPending":false,"text":"We wanted to use their Sales Professional plan at $70/Month but very dumb forcing us to pay what they call \"We recommend Hubspot Academy: Guided Onboarding based on your team size and seat selections.\" the first option is either I choose A$580 one time fee or A$2160 sales hub onboarding professional. Who needs to be onboarded on the software we have used for the past 10+ years? Such a waste of time and money, milking machine. They have nothing more to build or sell that extort from their customer, their prices change almost every year, be very careful.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-05-09T08:18:46.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"We wanted to use their Sales…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-05-09T00:00:00.000Z","publishedDate":"2025-05-09T08:18:46.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"681d9e3abf768ba1ccf4005a","displayName":"Verify","imageUrl":"https://user-images.trustpilot.com/681d9e3abf768ba1ccf4005a/73x73.png","numberOfReviews":1,"countryCode":"AU","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"685504be74c330da9e8d9b3e","filtered":false,"isPending":false,"text":"if you want to risk your existing infrastructure or you do not want to grow at all cause you will invest all your time in problem solvings with overhyped prices then hubspot is the right adress. \n\nWere in the private aviation and this calling service is simply bullshit. keep your finger do not even try. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-06-20T08:50:38.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"if you want to risk your existing…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-06-20T00:00:00.000Z","publishedDate":"2025-06-20T08:50:38.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"60e47fa38cbdb60012ce8dce","displayName":"DE LOiR","imageUrl":"","numberOfReviews":29,"countryCode":"CH","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67eeb0165cd29c237db5609a","filtered":false,"isPending":false,"text":"Great features and a clean interface, but it can get slow as you grow your contacts base. Some things that should be simple — like managing workflows or customizing reports — end up being more time-consuming than expected. Support is helpful, but response times vary. Overall, good, but not without its headaches.","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-04-03T17:58:14.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Great features and a clean interface","likes":0,"source":"Organic","dates":{"experiencedDate":"2024-05-01T00:00:00.000Z","publishedDate":"2025-04-03T17:58:14.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5dc37b75e4666a1f51726cbb","displayName":"Alex Koumpas","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68e819db20d9003dcbae7ae3","filtered":false,"isPending":false,"text":"We switched to HubSpot CRM about 8 months ago and overall it's been a really positive experience. The free tier is genuinely useful - not one of those \"free but useless\" situations. You get contact management, deal tracking, and basic email integration right out of the gate, which covered most of our needs when we were starting out.\nThe UI is clean and doesn't feel overwhelming like some other CRMs I've used (looking at you, Salesforce). Our sales team actually adopted it without much pushback, which was honestly a small miracle. The email templates and tracking features are pretty handy too - being able to see when someone opens an email has definitely helped with follow-up timing.\nMy main gripes are around pricing and some limitations. Once you need more advanced automation or custom reporting, the costs ramp up pretty quickly. We're at that point now where we're debating whether to pay for the premium tiers or look elsewhere. Also, some of the integrations feel a bit clunky - not dealbreakers, but definitely room for improvement.\nCustomer support has been hit or miss. Sometimes you get helpful responses quickly, other times it feels like you're going in circles with canned replies.\nBottom line: if you're a small team or just getting started with CRM, HubSpot is fantastic. Just be aware of what you're signing up for cost-wise if you plan to scale.","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-09T22:23:55.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Great free CRM, but gets pricey as you grow","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-03-13T00:00:00.000Z","publishedDate":"2025-10-09T22:23:55.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68e8194d8fb1d667def6b51b","displayName":"Amir K","imageUrl":"","numberOfReviews":1,"countryCode":"PK","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"693877c74265057f5f99a739","filtered":false,"isPending":false,"text":"We invested over $50 over two years and even hired a Hubspot \"expert partner\" for set up (2 years+), but everyone on our team experienced the UXUI as overly complex and time-consuming which affected our sales effectiveness. The sales rep pushed an integrated website, which became leverage at renewal time so we had to renew when we did not want to. We started taking everything off of Hubspot after that because we don't want to do business with win/lose leaders who manipulate to succeed. Now that we are ready to cancel and move to a better product (we did find one in Clarify.com and got organized in ONE week!), The HubSpot customer success team did not seem to care if we were satisfied customers, and is attempting to force us to keep paying for it when, as CEO, I could not let it drain the team any longer. No one is empowered to take care of customer satisfaction. We feel manipulated and bullied by a bigger company now. It's the principle of the situation now and I do not intend to stand down. Our sales and valuation were negatively impacted by our choice to do business with Hubspot. \n\nLesson learned!!\n\nWe prefer platforms that have better usability, flexibility, and win/win leadership teams. We will not do business with platforms that are otherwise in the future—not recommended for tech-forward teams that like to move fast and efficiently. \n\nCEO \u0026 Founder","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-09T21:25:59.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Buyers be warned. Awful UX and people not empowered. 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using Trustpilot’s supported invitation methods.","business-profile-page/filters/replies/header":"Replies","business-profile-page/filters/replies/body":"Reviews with a reply from a company.","business-profile-page/filters/header/total-reviews/zero":"0 total","business-profile-page/filters/header/total-reviews/one":"1 total","business-profile-page/filters/header/total-reviews/many":"[COUNT] total","business-profile-page/filters/no-reviews/header":"No reviews","business-profile-page/filters/no-reviews/body":"This company hasn’t received any reviews yet.","business-profile-page/filters/no-matches/header":"No matches","business-profile-page/filters/no-matches/body":"Try changing or removing some of your filters.","business-profile-page/filters/button/reset":"Reset","business-profile-page/filters/button/filter":"Filter","business-profile-page/filters/button/show-more-filters":"More filters","business-profile-page/filters/modal/header":"Filter 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To help people make better informed decisions, we display the details this company has chosen to verify.[LINE-BREAK]Any company that has claimed their Trustpilot profile can verify to get this badge. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/header/business-information/claimed-tooltip-body":"This company has claimed their Trustpilot profile as their own. Any company can claim theirs for free to reply to reviews, ask customers to review them, and more.","business-profile-page/header/business-information/claimed-tooltip/confirmed-details-title":"Confirmed details","business-profile-page/header/business-information/claimed-tooltip/confirmed-details-body":"This company has chosen to confirm specific details about their business with Trustpilot.","business-profile-page/header/business-information/verified-company/proof-of-identity":"Proof of identity","business-profile-page/header/business-information/verified-company/proof-of-identity-v2":"Proof of identity of a user associated with their account","business-profile-page/header/business-information/verified-company/contact-details":"Contact details","business-profile-page/header/business-information/verified-company/bank-account":"Bank account","business-profile-page/header/business-information/trustscore-tooltip3":"The TrustScore isn’t just a simple average of all reviews. It’s based on multiple factors like the age and number of reviews.[LINE-BREAK]Whether or not a business actively asks customers to write reviews also impacts the TrustScore. [LINK-BEGIN]Read more.[LINK-END]","business-profile-page/header/business-information/company-locations":"Locations","business-profile-page/header/business-information/company-location":"Location","business-profile-page/header/business-information/write-a-review-button":"Write a review","business-profile-page/header/business-information/visit-website-button":"Visit website","business-profile-page/header/business-information/breadcrumb-mobile":"In the [CATEGORY-NAME] category","business-profile-page/quick-review/link-label":"Write a review","business-profile-page/quick-review/link-title":"Post a review of [REVIEW-ENTITY-NAME]","business-profile-page/locations/address/title":"Please tell us this location's address:","business-profile-page/locations/address/country":"Country","business-profile-page/locations/address/street-address":"Street address","business-profile-page/locations/address/city":"City","business-profile-page/locations/address/submit/button":"Submit","business-profile-page/locations/address/submit/ok":"Thanks for letting us know! We'll look into it.","business-profile-page/locations/address/submit/error":"An error occurred. Please try again.","business-profile-page/locations/card/title":"Locations","business-profile-page/location-box/title":"Location","business-profile-page/location-box/link":"Switch location","business-profile-page/locations/card/pick":"Pick a location to see its reviews","business-profile-page/locations/card/flag":"Flag location","business-profile-page/top-rated-products/title":"All rated products","business-profile-page/top-rated-products/title-v2":"Popular products","business-profile-page/top-rated-products/see-all":"See all products","business-profile-page/top-rated-products/show-more":"Show more","business-profile-page/top-rated-products/modal/title":"All rated products","business-profile-page/top-rated-products/modal/search-placeholder":"Search products","business-profile-page/top-rated-products/modal/end-of-results":"End of results","business-profile-page/top-rated-products/modal/empty-search":"Sorry, no products match your search.","business-profile-page/sidebar/business-unit-info/company-info":"Information written by the company","business-profile-page/sidebar/business-unit-info/external-sources-info":"Information provided by various external sources","business-profile-page/sidebar/business-unit-info/categories/header-one":"Category","business-profile-page/sidebar/business-unit-info/categories/header-multiple":"Categories","business-profile-page/sidebar/business-unit-info/categories/header-tooltip":"Companies on Trustpilot can choose relevant categories to describe their industry, products, or services.[LINEBREAK][LINEBREAK]All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months.[LINEBREAK][LINEBREAK]Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/business-unit-info/categories/ranking":"[COMPANY] is [STRONG-BEGIN][POS] out of [NUM][STRONG-END] best companies in the category [CATEGORY-NAME] on Trustpilot","business-profile-page/sidebar/business-unit-info/contact/header":"Contact","business-profile-page/sidebar/business-unit-info/description/header":"About [COMPANY]","business-profile-page/sidebar/commitment/fake":"We fight fake reviews. [LINK-BEGIN]Here’s how we safeguard our platform.[LINK-END]","business-profile-page/sidebar/commitment/journey":"We show reviews chronologically, and you can filter by star rating, language, location, or keyword. [LINK-BEGIN]Read about the journey of reviews on Trustpilot.[LINK-END]","business-profile-page/sidebar/commitment/journey-v2":"Reviews can be sorted by recency or relevance, and filtered by star rating, language, or keyword. Relevant reviews are newer and have longer, more detailed content. [LINK-BEGIN]Read about the journey of reviews.[LINK-END]","business-profile-page/sidebar/commitment/open-v2":"We're open to all. [LINK-BEGIN]Reviews are published without moderation.[LINK-END]","business-profile-page/sidebar/commitment/quality":"We encourage useful, constructive feedback. [LINK-BEGIN]Here are 8 tips for writing reviews.[LINK-END]","business-profile-page/sidebar/commitment/title":"About Trustpilot","business-profile-page/sidebar/experience/companies-and-reviewers/body":"Verification can help ensure [LINK-BEGIN-PEOPLE]real people[LINK-END-PEOPLE] write reviews about [LINK-BEGIN-COMPANIES]real companies[LINK-END-COMPANIES].","business-profile-page/sidebar/experience/companies-and-reviewers/title":"We verify companies and reviewers","business-profile-page/trustpilot-experience/title":"We verify reviewers","business-profile-page/trustpilot-experience/body":"Verification can help ensure [LINK-BEGIN]real people[LINK-END] are writing the reviews you read on Trustpilot.","business-profile-page/sidebar/experience/open/body":"Anyone can write a Trustpilot review. All reviews are published [LINK-BEGIN]without moderation[LINK-END].","business-profile-page/sidebar/experience/open/body-v2":"[LINK-BEGIN-1]Anyone[LINK-END-1] can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an [LINK-BEGIN-2]account is active[LINK-END-2].","business-profile-page/sidebar/experience/open/title":"We're open to all","business-profile-page/sidebar/experience/fake/body-v2":"We use dedicated people and clever technology to safeguard our platform. Find out how we [LINK-BEGIN]combat fake reviews[LINK-END].","business-profile-page/sidebar/experience/fake/title":"We fight fake reviews","business-profile-page/sidebar/experience/feedback/body-v2":"Here are [LINK-BEGIN]8 tips for writing great reviews[LINK-END].","business-profile-page/sidebar/experience/feedback/title":"We encourage constructive feedback","business-profile-page/sidebar/experience/latest/body":"Learn about Trustpilot’s [LINK-BEGIN]review process[LINK-END].","business-profile-page/sidebar/experience/latest/title":"We show the latest reviews","business-profile-page/sidebar/experience/verify/body":"Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.[LINEBREAK][LINEBREAK][LINK-BEGIN]Learn more[LINK-END] about other kinds of reviews.","business-profile-page/sidebar/experience/verify/title":"We champion verified reviews","business-profile-page/sidebar/experience/bias/body":"It goes against our guidelines to offer [LINK-BEGIN-1]incentives[LINK-END-1] for reviews. We also ensure all reviews are published [LINK-BEGIN-2]without moderation[LINK-END-2].","business-profile-page/sidebar/experience/bias/body-v2":"Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes [LINK-BEGIN]against our guidelines[LINK-END].","business-profile-page/sidebar/experience/bias/title":"We advocate against bias","business-profile-page/sidebar/experience/title":"The Trustpilot Experience","business-profile-page/sidebar/experience/button":"Take a closer look","business-profile-page/sidebar/experience/incentives-banner/title":"Companies on Trustpilot can’t offer incentives or pay to hide any reviews.","business-profile-page/sidebar/experience/incentives-banner/title-v2":"Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.","business-profile-page/sidebar/location/title":"Locations","business-profile-page/sidebar/location/see-all":"See all [NUMBER] locations","business-profile-page/sidebar/location/see-all-v2":"See all","business-profile-page/sidebar/location/modal/title":"Locations","business-profile-page/sidebar/location/modal/search":"Find a location","business-profile-page/sidebar/location/modal/error":"Something went wrong, please refresh your page","business-profile-page/sidebar/location/modal/empty":"We couldn't find this location","business-profile-page/sidebar/location/modal/notify/title":"Add a missing location","business-profile-page/sidebar/location/form/title":"What seems to be the issue with this location?","business-profile-page/sidebar/location/form/option/location-closed":"This location closed permanently","business-profile-page/sidebar/location/form/option/location-nonexistent":"This location doesn't exist","business-profile-page/sidebar/location/form/option/location-moved":"This location has moved","business-profile-page/sidebar/location/form/button/submit":"Submit","business-profile-page/sidebar/location/form/submit-message":"Thanks for letting us know! We'll look into it.","business-profile-page/sidebar/similar-business-units/footer":"Suggested companies are based on people’s [LINK-BEGIN]browsing tendencies[LINK-END].","business-profile-page/sidebar/similar-business-units/inviting-status/claimed":"Claimed","business-profile-page/sidebar/similar-business-units/inviting-status/unclaimed":"Unclaimed","business-profile-page/sidebar/similar-business-units/inviting-status/collecting":"Asking for reviews","business-profile-page/sidebar/similar-business-units/title":"People who looked at this company also looked at","business-profile-page/sidebar/similar-business-units/title-v2":"People also looked at","business-profile-page/sidebar/transparency/header":"Company activity","business-profile-page/sidebar/transparency/link":"See all","business-profile-page/sidebar/transparency/claimed-v2":"Claimed profile","business-profile-page/sidebar/transparency/claimed/modal/header":"Claimed profile","business-profile-page/sidebar/transparency/claimed/modal/body":"By claiming their Trustpilot profile, this company can reply to reviews, ask customers to write reviews, and more.[LINE-BREAK]Any company can claim their profile and ask customers to review them for free. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/unclaimed-v2":"Unclaimed profile","business-profile-page/sidebar/transparency/unclaimed/modal/header":"Unclaimed profile","business-profile-page/sidebar/transparency/unclaimed/modal/body/never-claimed":"This company hasn’t claimed their Trustpilot profile and might not know it exists. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/unclaimed/modal/body/previously-claimed":"This company previously claimed their Trustpilot profile, but has since unclaimed it. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/not-verified-v2":"No verified details yet","business-profile-page/sidebar/transparency/not-verified/modal/header":"Hasn’t verified additional company details","business-profile-page/sidebar/transparency/not-verified/modal/body":"Transparency is important to us. To help people make better informed decisions, we display if a company has verified additional details.[LINE-BREAK]Any company that has claimed their Trustpilot profile can choose to verify. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/unsupported-methods":"May use unsupported invitation methods","business-profile-page/sidebar/transparency/unsupported-methods/modal/header":"Unsupported invitation methods","business-profile-page/sidebar/transparency/unsupported-methods/modal/body/paragraph-1":"We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews.","business-profile-page/sidebar/transparency/unsupported-methods/modal/body/paragraph-2":"Trustpilot provides companies with free and [LINK-BEGIN]supported methods[LINK-END] to send review invitations. These help ensure that reviews are genuine and asked for in a fair, consistent way. ","business-profile-page/sidebar/transparency/asking-for-reviews":"Asks for reviews — positive or negative","business-profile-page/sidebar/transparency/asking-for-reviews/modal/header":"Asking for reviews","business-profile-page/sidebar/transparency/asking-for-reviews/modal/body":"This company actively asks customers to write reviews using Trustpilot’s invitation services. This may result in a more representative star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/not-asking-for-reviews":"No history of asking for reviews","business-profile-page/sidebar/transparency/not-asking-for-reviews/modal/header":"Asking for reviews","business-profile-page/sidebar/transparency/not-asking-for-reviews/modal/body":"Trustpilot has no record of this company asking customers to write reviews. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/organic-reviews":"People review on their own initiative","business-profile-page/sidebar/transparency/organic-reviews/modal/header":"Organic reviews","business-profile-page/sidebar/transparency/organic-reviews/modal/body":"Trustpilot is an open review platform, so people can write [LINK-BEGIN]organic reviews[LINK-END] without being asked to by a company.","business-profile-page/sidebar/transparency/organic-reviews/modal/body-text":"Trustpilot is an open review platform, so people with a genuine experience can write [LINK-BEGIN]organic reviews[LINK-END] without being asked to by a company. These are written without using our supported invitation methods.","business-profile-page/sidebar/transparency/paid-features":"Pays for extra features","business-profile-page/sidebar/transparency/paid-features/modal/header":"Paid features","business-profile-page/sidebar/transparency/paid-features/modal/body":"Companies that subscribe to Trustpilot’s paid plans have access to more review invitations, business support, and [LINK-BEGIN]other features.[LINK-END]","business-profile-page/sidebar/transparency/paid-features-on-trial":"Access to extra features","business-profile-page/sidebar/transparency/paid-features-on-trial/modal/header":"Paid features","business-profile-page/sidebar/transparency/paid-features-on-trial/modal/body":"Companies that are on a Trustpilot plan trial have access to more review invitations, business support, and [LINK-BEGIN]other features.[LINK-END]","business-profile-page/sidebar/transparency/negative-reviews/response-rate/many":"Replied to [PERCENTAGE]% of negative reviews","business-profile-page/sidebar/transparency/negative-reviews/response-rate/few":"Replied to [COUNT] out of [TOTAL] negative reviews","business-profile-page/sidebar/transparency/negative-reviews/response-rate/modal/header":"Negative review response rate","business-profile-page/sidebar/transparency/negative-reviews/response-rate/modal/body":"Trustpilot regards 1 and 2-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/transparency/negative-reviews/response-time/24-hours":"Replies to negative reviews in \u003c 24 hours","business-profile-page/sidebar/transparency/negative-reviews/response-time/2-days":"Replies to negative reviews in \u003c 2 days","business-profile-page/sidebar/transparency/negative-reviews/response-time/1-week":"Replies to negative reviews in \u003c 1 week","business-profile-page/sidebar/transparency/negative-reviews/response-time/2-weeks":"Replies to negative reviews in \u003c 2 weeks","business-profile-page/sidebar/transparency/negative-reviews/response-time/1-month":"Replies to negative reviews in \u003c 1 month","business-profile-page/sidebar/transparency/negative-reviews/response-time/1-month-or-more":"Replies to negative reviews in \u003e 1 month","business-profile-page/sidebar/transparency/negative-reviews/response-time/no-replies":"Hasn’t replied to negative reviews","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-24-hours":"Typically replies within 24 hours","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-48-hours":"Typically replies within 48 hours","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-1-week":"Typically replies within 1 week","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-2-weeks":"Typically replies within 2 weeks","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-1-month":"Typically replies within 1 month","business-profile-page/sidebar/transparency/negative-reviews/response-time/over-1-month":"Typically takes over 1 month to reply","business-profile-page/sidebar/transparency/negative-reviews/response-time/modal/header":"Negative review response time","business-profile-page/sidebar/transparency/negative-reviews/response-time/modal/body":"Trustpilot regards 1 and 2-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/transparency/merged-profile":"Profile and reviews have been merged","business-profile-page/sidebar/transparency/merged-profile/modal/header":"Merged profile","business-profile-page/sidebar/transparency/merged-profile/modal/body":"This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.[LINE-BREAK]Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/transparency/using-ai-responses":"May use AI to improve replies","business-profile-page/sidebar/transparency/using-ai-responses-v2":"May use AI-assist with replies","business-profile-page/sidebar/transparency/using-ai-responses/tooltip/body":"This company may actively use our AI response tool to reply to reviews more efficiently.","business-profile-page/sidebar/transparency/using-ai-responses/tooltip/body-v2":"At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.","business-profile-page/search/similar-business-units/title":"Suggested companies","business-profile-page/navigation/overview":"Overview","business-profile-page/navigation/summary":"Summary","business-profile-page/navigation/reviews":"Reviews","business-profile-page/navigation/about":"About","business-profile-page/consumer-alert/info/ipr/header":"We’ve found out that this company is breaching our terms of use with the way they’re displaying Trustpilot content.","business-profile-page/consumer-alert/info/ipr/body":"This company has been displaying Trustpilot content incorrectly.[LINE-BREAK]This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more.","business-profile-page/consumer-alert/info/ipr/type":"Trustpilot content","business-profile-page/consumer-alert/info/ipr/description":"This company has been displaying Trustpilot content incorrectly.","business-profile-page/consumer-alert/info/regulatory-notification/body-v2":"This company has received attention from industry regulators.[LINE-BREAK]We take a neutral stance but [LINK-BEGIN]provide this information[LINK-END] to help you make informed decisions about engaging with this company.","business-profile-page/consumer-alert/info/regulatory-notification/type":"Regulatory attention","business-profile-page/consumer-alert/info/regulatory-notification/description":"This company has received regulatory attention.","business-profile-page/consumer-alert/info/dutch-national-police/body":"Dutch law enforcement are aware of this business – if you feel that you have been the victim of fraud then it can be reported to the Dutch Police via [LINK-BEGIN]this site[LINK-END].[LINE-BREAK]Although we take a neutral stance, we also want to be open and provide this information so you can make an informed decision about engaging with this company.","business-profile-page/consumer-alert/info/dutch-national-police/type":"Regulatory attention","business-profile-page/consumer-alert/info/dutch-national-police/description":"We’re aware that this company has been brought to the attention of the Dutch National Police.","business-profile-page/consumer-alert/info/media-storm/body-v2":"This company has received a significant increase in reviews on their profile, as the result of recent attention from the media.[LINE-BREAK]While we recognize there’s interest in discussing current news, Trustpilot is a site for reviews based on genuine experiences with a company.","business-profile-page/consumer-alert/info/media-storm/body-v3":"This company has received a significant increase in reviews on their profile, due to recent attention from the media.[LINE-BREAK]While we recognize there's interest in discussing current news, Trustpilot is a site for reviews based on genuine experiences with a company.[LINE-BREAK]This profile is temporarily closed for new reviews while we assess and remove any that don't relate to a genuine experience.","business-profile-page/consumer-alert/info/media-storm/type":"Media storm","business-profile-page/consumer-alert/info/media-storm/description":"This company has recently received an increase in reviews due to media attention.","business-profile-page/consumer-alert/info/media-storm/description-v2":"This company’s profile is currently closed for new reviews due to media attention.","business-profile-page/consumer-alert/info/pre-investigation/type":"Investigating","business-profile-page/consumer-alert/info/pre-investigation/body":"Trustpilot is currently investigating this company as a whole, including the reviews on their profile.","business-profile-page/consumer-alert/info/pre-investigation/description":"We’re currently investigating this company and the reviews on this profile.","business-profile-page/consumer-alert/info/high-risk-investment/body-v2":"This company may be associated with [LINK-BEGIN]high-risk investments[LINK-END] like crypto assets and cryptocurrencies (e.g. Bitcoin).[LINE-BREAK]Be sure to research a wide range of sources when considering these investments, as their value can go up and down significantly without warning.","business-profile-page/consumer-alert/info/high-risk-investment/type":"High-risk investments","business-profile-page/consumer-alert/info/high-risk-investment/description":"This company may be associated with high-risk investments.","business-profile-page/consumer-alert/info/regulatory-action-fraud/body-v2":"This company has received attention from industry regulators for fraud.[LINE-BREAK]UK law enforcement are aware of this company. If you feel you’ve been the victim of fraud, you can report it to [LINK-BEGIN]Action Fraud[LINK-END].[LINE-BREAK]We take a neutral stance but provide this information to help you make informed decisions about engaging with this company.","business-profile-page/consumer-alert/info/regulatory-action-fraud/description":"This company has received regulatory attention for fraud.","business-profile-page/consumer-alert/info/regulatory-action-fraud/type":"Fraud","business-profile-page/consumer-alert/warning/cherrypicking/body-v2":"This company has been picking and choosing which customers they invite to review them. For example, only asking people who they know have had a good experience.[LINE-BREAK]This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/cherrypicking/type":"Selective inviting","business-profile-page/consumer-alert/warning/cherrypicking/description":"This company has been picking and choosing who they invite to write a review.","business-profile-page/consumer-alert/warning/fabricated-reviews/body-v2":"We’ve detected and removed a number of fake reviews for this company.[LINE-BREAK]If we find additional fake reviews on this profile, we’ll [LINK-BEGIN]remove those too[LINK-END]. If you believe a review is fake, you can flag it.","business-profile-page/consumer-alert/warning/fabricated-reviews/type":"Fake reviews","business-profile-page/consumer-alert/warning/fabricated-reviews/description":"We’ve removed a number of fake reviews for this company.","business-profile-page/consumer-alert/warning/incentives-for-reviews/body-v2":"This company has been offering incentives in exchange for reviews. This can include discounts, gifts, and more.[LINE-BREAK]This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/incentives-for-reviews/type":"Incentives","business-profile-page/consumer-alert/warning/incentives-for-reviews/description":"This company has been offering incentives for reviews.","business-profile-page/consumer-alert/warning/misuse-of-reporting/body-v2":"This company has been flagging reviews on their profile in a biased way. This could include reporting only negative reviews to us.[LINE-BREAK]This isn’t allowed on Trustpilot, as reviews could be unfairly removed. This could also lead bias and compromise the reliability of reviews.[LINE-BREAK][LINK-BEGIN]See all[LINK-END] of this company’s flagging activity.","business-profile-page/consumer-alert/warning/misuse-of-reporting/type":"Biased flagging","business-profile-page/consumer-alert/warning/misuse-of-reporting/description":"This company has been flagging reviews in a biased way.","business-profile-page/consumer-alert/warning/biased-invitation/body-v2":"This company has been inviting people to review them using language that encourages positive reviews.[LINE-BREAK]This isn’t allowed on Trustpilot, as invitations should use neutral and unbiased language for a variety of feedback. This can also lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/biased-invitation/type":"Biased invitations","business-profile-page/consumer-alert/warning/biased-invitation/description":"This company has been sending invitations that encourage positive reviews.","business-profile-page/consumer-alert/warning/threats/body-v2":"This company has been pressuring reviewers to change or delete their negative reviews.[LINE-BREAK]By doing this, they’re deliberately limiting the information on their profile. This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.[LINE-BREAK]Reviewers can freely share their experience with a company — both positive or negative.","business-profile-page/consumer-alert/warning/threats/type":"Threats","business-profile-page/consumer-alert/warning/threats/description":"This company has been pressuring people to change or remove their negative reviews.","business-profile-page/consumer-alert/warning/misuse-of-reply/body-v2":"This company has been replying to reviews in a way we don’t allow.[LINE-BREAK]Replies are public, so we encourage companies to reply to reviewers politely and not to share any personal data.","business-profile-page/consumer-alert/warning/misuse-of-reply/type":"Reply misuse","business-profile-page/consumer-alert/warning/misuse-of-reply/description":"This company has been replying to reviews in a way we don’t allow.","business-profile-page/consumer-alert/warning/conflict-of-interest/body-v2":"This company has tried to manipulate their competitor’s Trustpilot profile and/or reviews.[LINE-BREAK]This isn’t allowed on Trustpilot, and can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/conflict-of-interest/type":"Conflict of interest","business-profile-page/consumer-alert/warning/conflict-of-interest/description":"This company has tried to manipulate a competitor’s Trustpilot profile.","business-profile-page/consumer-alert/warning/purchased-reviews/body-v2":"We’ve detected and removed a number of fake reviews for this company that may have been purchased from review seller networks.[LINE-BREAK]These aren’t allowed on Trustpilot, as they can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/purchased-reviews/type":"Purchased reviews","business-profile-page/consumer-alert/warning/purchased-reviews/description":"We’ve removed a number of fake reviews for this company that may have been bought.","business-profile-page/consumer-alert/warning/scammer-business/body":"A scam business uses deception to obtain money, goods, services, or information from consumers.[LINE-BREAK]This profile is now closed for new reviews. Existing reviews are kept online to provide information and help you make an informed decision about interacting with this company.","business-profile-page/consumer-alert/warning/scammer-business/body-v2":"We’ve detected suspicious features about this company.[LINE-BREAK]This company operates in a higher risk industry for consumers. We’ve also detected other companies with very similar websites to this one, which could be a sign of suspicious behaviour. We recommend exercising caution when engaging with this business.[LINE-BREAK]This profile is now closed for new reviews. Existing reviews are kept online to provide information and help you make an informed decision about interacting with this company.","business-profile-page/consumer-alert/warning/scammer-business/type":"Breach of guidelines","business-profile-page/consumer-alert/warning/scammer-business/description":"We’ve detected suspicious features about this company.","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/body":"This company is breaching our [LINK-BEGIN]Terms of Use[LINK-END] by displaying Trustpilot content in a way that could be misleading.[LINE-BREAK]This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more.","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/type":"Misleading content","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/description":"This company is displaying Trustpilot content in a misleading way.","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/body-v2":"This company has been threatening reviewers with legal action to change or delete their negative reviews.[LINE-BREAK]By doing this, they’re deliberately limiting the information on their profile. This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.[LINE-BREAK]Reviewers can freely share their experience with a company — both positive or negative.","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/type":"Threats","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/description":"This company has been threatening people with legal action to change or remove their negative reviews.","business-profile-page/alerts/info/title":"Alert","business-profile-page/alerts/warning/title":"Warning","business-profile-page/alerts/modal/text":"This profile has [X] alerts for:","business-profile-page/warnings/modal/text":"This profile has [X] warnings for:","business-profile-page/alerts/modal/title":"You should know","business-profile-page/warnings/modal/title":"Breach of guidelines","business-profile-page/alerts/warning/title-v2":"Warning—we’ve detected misuse on this page","business-profile-page/alerts/default":"Warning: this company has violated [LINK-BUSINESS-GUIDELINES-BEGIN]Trustpilot’s Guidelines[LINK-BUSINESS-GUIDELINES-END]. Please take this into consideration when reading reviews on this page.","business-profile-page/errors/badfit/header":"This profile can’t be accessed","business-profile-page/errors/badfit/body":"This profile is considered a bad fit for Trustpilot, so you can no longer review it. Any past reviews of this company are no longer visible on Trustpilot. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/errors/badfit/link":"Go to Home","business-profile-page/errors/parasiticseo/header":"This profile has been removed","business-profile-page/errors/parasiticseo/body":"The business you’re trying to find goes against our guidelines and is no longer visible on Trustpilot. Read more about [LINK-BEGIN]why Trustpilot removes profiles.[LINK-END]","business-profile-page/errors/hidden-cpp-go-home/link":"Go to Home","business-profile-page/expandable-banner/read-less":"Read less","business-profile-page/expandable-banner/read-more":"Read more","business-profile-page/trustscore-comprehension/title":"How is the TrustScore calculated?","business-profile-page/trustscore-comprehension/modal/title":"How is the TrustScore calculated?","business-profile-page/trustscore-comprehension/modal/slide-time-span/subheading":"Time span","business-profile-page/trustscore-comprehension/modal/slide-time-span/text":"Newer, recent reviews hold more weight in the TrustScore than older ones – they’re a good indication of current customer satisfaction.","business-profile-page/trustscore-comprehension/modal/slide-time-span/text-v2":"Newer, recent reviews hold more weight in the TrustScore than older ones – they’re a good indication of current customer satisfaction.","business-profile-page/trustscore-comprehension/modal/slide-frequency/subheading":"Frequency","business-profile-page/trustscore-comprehension/modal/slide-frequency/text":"Companies should continuously collect reviews to maintain their TrustScore. As recent reviews hold more weight, a TrustScore is most stable when reviews come in regularly.","business-profile-page/trustscore-comprehension/modal/slide-frequency/text-v2":"As recent reviews hold more weight, a TrustScore is most stable when reviews come in regularly. Whether or not a company asks for reviews can [LINK-BEGIN]impact the TrustScore[LINK-END].","business-profile-page/trustscore-comprehension/modal/slide-average/subheading":"Average","business-profile-page/trustscore-comprehension/modal/slide-average/text":"To ensure all companies start off with a balanced TrustScore, our average includes 7 neutral (3.5★) reviews to the calculation. This has less impact as more reviews come in.","business-profile-page/trustscore-comprehension/modal/slide-average/text-v2":"To ensure all companies start off with a balanced TrustScore, our weighted average includes 7 neutral (3.5★) reviews to the calculation. This has less impact as more reviews come in.","business-profile-page/trustscore-comprehension/modal/icon/aria-label":"Clickable button that opens a pop-up explaining how the Trustscore is calculated.","business-profile-page/specialconditions/closed/temporarily":"Thanks for visiting Trustpilot. Unfortunately, we've had to temporarily close this page for new reviews. Feel free to [LINK-BEGIN]contact us[LINK-END] if you have any questions.","business-profile-page/specialconditions/closed/permanently":"Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to [LINK-BEGIN]contact us[LINK-END] if you have any questions.","business-profile-page/specialconditions/closed/active-consumer-warning-or-alert":"This profile is closed for new reviews.","business-profile-page/specialconditions/breachingguidelines/default":"This company’s TrustScore is currently unavailable due to a breach of [LINK-BEGIN]Trustpilot’s Guidelines[LINK-END].","business-profile-page/specialconditions/breachingguidelines/default-v2":"This company’s rating is unavailable due to a breach of our [LINK-BEGIN]guidelines[LINK-END].","business-profile-page/share/open-graph/title-with-reviews":"[Company] is rated \"[Adjective]\" with [X] / 5 on Trustpilot","business-profile-page/share/open-graph/title-without-reviews":"Be the first to write a review about [COMPANY].","business-profile-page/share/open-graph/description-with-reviews/one":"Do you agree with [Company]'s TrustScore? Voice your opinion today and hear what [X] customer has already said.","business-profile-page/share/open-graph/description-with-reviews":"Do you agree with [Company]'s TrustScore? Voice your opinion today and hear what [X] customers have already said.","business-profile-page/share/open-graph/description-without-reviews":"Your insights can help this company and all of your fellow shoppers.","business-profile-page/jsonld/dataset/description":"Bar chart review and ratings distribution for [COMPANY], provided by Trustpilot.","business-profile-page/jsonld/dataset/star1":"1 star","business-profile-page/jsonld/dataset/star2":"2 stars","business-profile-page/jsonld/dataset/star3":"3 stars","business-profile-page/jsonld/dataset/star4":"4 stars","business-profile-page/jsonld/dataset/star5":"5 stars","business-profile-page/jsonld/dataset/total":"Total","business-profile-page/hero/search/placeholder2":"Search for another company…","business-profile-page/app-modal/title":"Read reviews on the go","business-profile-page/app-modal/description":"Keep Trustpilot in your pocket and shop with confidence on the app.","business-profile-page/app-modal/badge/alt":"Download the Trustpilot iOS app","business-profile-page/app-modal/illustration/alt":"Trustpilot iOS app illustration","business-profile-page/relevant-reviews/title":"What reviewers are saying","business-profile-page/relevant-reviews/title-v2":"See what reviewers are saying","business-profile-page/relevant-reviews/button":"See all [COUNT] reviews","business-profile-page/relevant-reviews/tooltip/title":"What reviewers are saying","business-profile-page/relevant-reviews/tooltip/body":"These reviews are more detailed, recent, easier to read, and [LINK-BEGIN]reflect the TrustScore[LINK-END].","business-profile-page/relevant-reviews/company-replied":"Company replied","business-profile-page/contact-info/header":"Contact info","business-profile-page/authenticity/tooltip":"We’re an open platform, so people can leave a review at any time. This means that, while we check for fakes, we don’t verify every individual review to ensure it’s based on a genuine experience. We detect and filter fake reviews and other content that breaches our guidelines, through a combination of technology and our people. We also rely on our community to tell us when something isn’t right, and our teams will investigate. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/authenticity/text":"We perform checks on reviews","business-profile-page/transparency/merged-profile/header":"Merged reviews and profile","business-locations-page/title":"All locations of [COMPANY-NAME]","business-locations-page/header/breadcrumb":"[COMPANY-NAME]'s main profile page","business-locations-page/locations-list/header":"All locations of [COMPANY-NAME]","business-locations-page/empty":"[COMPANY-NAME] doesn't have any locations","business-location-profile-page/header/breadcrumb":"[COMPANY-NAME]'s main profile page","business-unit-transparency-page/header3":"Company activity","business-unit-transparency-page/intro":"This page gives you a detailed overview of how [COMPANY] has used Trustpilot over the past 12 months.\n\n Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.","business-unit-transparency-page/navigation/basics":"Basics ","business-unit-transparency-page/navigation/review-sources":"Review sources","business-unit-transparency-page/navigation/merges":"Merges","business-unit-transparency-page/navigation/star-rating":"Star rating","business-unit-transparency-page/navigation/replies":"Replies","business-unit-transparency-page/navigation/flagging":"Flagging","business-unit-transparency-page/profile-info/claimed-v2":"Claimed their Trustpilot profile: [DATE].","business-unit-transparency-page/profile-info/always-unclaimed":"This Trustpilot profile has never been claimed.","business-unit-transparency-page/profile-info/previously-unclaimed":"This Trustpilot profile is no longer claimed.","business-unit-transparency-page/profile-info/previously-claimed/tooltip":"This company previously claimed their Trustpilot profile, but has since unclaimed it. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-unit-transparency-page/profile-info/pays":"Pays to access extra Trustpilot features.","business-unit-transparency-page/profile-info/paid-trial":"Access to extra Trustpilot features","business-unit-transparency-page/profile-info/asking-for-reviews":"Asks their customers for reviews — whether positive or negative.","business-unit-transparency-page/profile-info/not-recently-asking-for-reviews":"Trustpilot has no recent records of [COMPANY] asking their customers to review them.","business-unit-transparency-page/profile-info/not-asking-for-reviews":"Trustpilot has no records of [COMPANY] asking their customers to review them.","business-unit-transparency-page/profile-info/claimed-tooltip":"Claiming a profile allows the company to do things like reply to reviews, invite customers to write reviews, [LINK-BEGIN]and more.[LINK-END]","business-unit-transparency-page/profile-info/claimed-tooltip-v2":"This company has claimed their Trustpilot profile as their own. Any company can claim theirs for free to reply to reviews, ask customers to review them, and more.","business-unit-transparency-page/profile-info/always-unclaimed-tooltip":"This company hasn't claimed their profile yet and might not know it exists. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/profile-info/previously-unclaimed-tooltip":"This company previously claimed their profile, but has since unclaimed it.","business-unit-transparency-page/profile-info/pays-tooltip":"Our paid plans offer more review invitations, marketing materials, business support, [LINK-BEGIN]and more.[LINK-END]","business-unit-transparency-page/profile-info/paid-trial-tooltip":"Companies that are on a Trustpilot plan trial have access to more review invitations, business support, and [LINK-BEGIN]other features.[LINK-END]","business-unit-transparency-page/profile-info/asking-for-reviews-tooltip":"Companies who regularly ask their customers to review them tend to have a more representative star rating. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/profile-info/not-asking-for-reviews-tooltip":"In some cases, not asking for reviews may result in a lower star rating. Any company can claim their profile and ask their customers to review them for free. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/profile-info/verified":"Verified additional company details","business-unit-transparency-page/profile-info/not-verified":"Hasn’t verified additional company details yet","business-unit-transparency-page/profile-info/verification-tooltip":"Trustpilot displays additional information a company has verified (e.g proof of identity, domain name) to promote transparency and help consumers make better informed purchasing decisions. [LINK-BEGIN]Learn more.[LINK-END]","business-unit-transparency-page/profile-info/confirmed-details":"Confirmed details","business-unit-transparency-page/profile-info/confirmed-details-tooltip":"This company has chosen to confirm specific details about their business with Trustpilot.","business-unit-transparency-page/profile-info/not-confirmed-details":"Hasn't confirmed company details yet","business-unit-transparency-page/profile-info/not-confirmed-details-tooltip":"Trustpilot displays information a company has confirmed to promote transparency and help consumers make better informed purchasing decisions.","business-unit-transparency-page/profile-info/proof-of-identity-title":"Proof of identity","business-unit-transparency-page/profile-info/proof-of-identity-description":"Proof of identity of a user associated with this account","business-unit-transparency-page/profile-info/google-my-business-title":"Contact details","business-unit-transparency-page/profile-info/google-my-business-description":"Google My Business account verified and synced","business-unit-transparency-page/profile-info/bank-account-title":"Bank account","business-unit-transparency-page/profile-info/bank-account-description":"Bank account registered during subscription process","business-unit-transparency-page/profile-info/automatic-invitations-title":"Automatic invitations","business-unit-transparency-page/profile-info/automatic-invitations-description":"Claimed companies are invited to write a review about their experience using Trustpilot via automatic review invitations.","business-unit-transparency-page/profile-info/invitation-links-title":"Invitation links","business-unit-transparency-page/profile-info/invitation-links-description":"After consumers have an experience using Trustpilot, they’re invited to write a review via email or links on our site.","business-unit-transparency-page/profile-info/unsupported-methods":"May use unsupported invitation methods","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-text-1":"We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-text-2":"Trustpilot provides companies with free and [LINK-BEGIN]supported methods[LINK-END] to send review invitations. These help ensure that reviews are genuine and asked for in a fair, consistent way.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-1":"We’ve detected that this company may be asking for reviews using methods that Trustpilot doesn’t support.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-2":"This can lead to bias and compromise the trustworthiness of reviews. We’re strongly against this.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-3":"[LINK-BEGIN]Find out[LINK-END] which methods we do support.","business-unit-transparency-page/review-sources/header":"Review sources","business-unit-transparency-page/review-sources/sub-header":"Where reviews have come from for the past 12 months","business-unit-transparency-page/review-sources/total":"Total reviews from the past 12 months","business-unit-transparency-page/star-distribution/header-v2":"Star distribution by review source","business-unit-transparency-page/star-distribution/sub-header-v2":"How star ratings differ by review source from the past 12 months","business-unit-transparency-page/star-distribution/filter-by":"Filter by","business-unit-transparency-page/over-time/header":"Reviews over time","business-unit-transparency-page/by-source-chart/sub-header":"How [COMPANY] got its reviews in the past 12 months","business-unit-transparency-page/by-source-chart/filter-by":"Filter by","business-unit-transparency-page/over-time-chart/header":"New reviews by star rating","business-unit-transparency-page/over-time-chart/sub-header":"How many new reviews (distributed by star rating) [COMPANY] got each month in the past 12 months","business-unit-transparency-page/over-time-chart/filter-by":"Filter by","business-unit-transparency-page/over-time-chart/trustpilot-invitation-description":"In December 2022, we began inviting more people to review their experience with Trustpilot. This allows us to hear from people who ordinarily may not share feedback, and to improve our site for everyone who uses it. This led to an increase in reviews on our own profile page, which are labeled [BOLD-BEGIN]Invited[BOLD-END].","business-unit-transparency-page/reply-stats/header":"Reply behavior","business-unit-transparency-page/reply-stats/sub-header":"How [COMPANY] replied to negative reviews in the past 12 months","business-unit-transparency-page/reply-stats/no-negative-reviews":"This company hasn't received any negative reviews yet, so there’s no data to show.","business-unit-transparency-page/reply-stats/no-negative-reviews-v2":"[COMPANY] hasn’t received any negative reviews to reply to within the past 12 months.","business-unit-transparency-page/reply-stats/reply-time/24-hours-v2":"Typically replies to negative reviews in [BOLD-BEGIN]24 hours or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/2-days-v2":"Typically replies to negative reviews in [BOLD-BEGIN]2 days or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/1-week-v2":"Typically replies to negative reviews in [BOLD-BEGIN]1 week or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/2-weeks-v2":"Typically replies to negative reviews in [BOLD-BEGIN]2 weeks or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/1-month-v2":"Typically replies to negative reviews in [BOLD-BEGIN]1 month or less[BOLD-END].","business-unit-transparency-page/reply-stats/last-reply":"Last replied to a negative review: [DATE].","business-unit-transparency-page/reply-stats/negative-reply-time/no-replies":"Hasn't replied to negative reviews for the past 12 months.","business-unit-transparency-page/reply-stats/negative-reply-time/no-replies-in-12-months":"Hasn't replied to negative reviews for the past 12 months.","business-unit-transparency-page/reply-stats/reply-time/tooltip":"We take all days of the week into account (including weekends) and consider 1- and 2-star reviews to be negative. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/reply-stats/reply-volume/many-v2":"Has replied to [PERCENTAGE]% of their negative reviews.","business-unit-transparency-page/reply-stats/reply-volume/few":"Has replied to [REPLY-COUNT] out of [TOTAL] negative reviews.","business-unit-transparency-page/reply-stats/reply-volume-tooltip":"We consider 1- and 2-star reviews to be negative. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/flagging/header-v2":"[COMPANY]’s flagging activity","business-unit-transparency-page/flagging/sub-header2-v2":"How frequently [COMPANY] flagged their reviews in the past 12 months","business-unit-transparency-page/flagging/flagging-rate/count-v2":"[COMPANY] flagged [FLAG-REVIEW-COUNT] of their reviews a total of [FLAG-TIMES-COUNT] times.","business-unit-transparency-page/flagging/flagging-rate/count-tooltip":"It’s possible to flag a review more than once.","business-unit-transparency-page/flagging/flagging-rate/none-v2":"[COMPANY] hasn’t flagged any reviews in the past 12 months.","business-unit-transparency-page/flagging/invalid-flagging-rate-v2":"[PERCENTAGE]% of those cases turned out to be invalid.","business-unit-transparency-page/flagging/invalid-flagging-rate/less-than-one":"[BOLD-BEGIN]Less than 1%[BOLD-END] of the flagged reviews were flagged for invalid reasons.","business-unit-transparency-page/flagging/breakdown/header-v2":"Distribution of flagged reviews by star rating","business-unit-transparency-page/flagging/breakdown/header-tooltip":"Reviews flagged within the past 12 months may have been written more than 12 months ago. A review may have been flagged more than once.","business-unit-transparency-page/flagging/what-happened/header-v2":"What happened to the [FLAG-COUNT] flagged reviews from the past 12 months?","business-unit-transparency-page/flagging/what-happened/header-tooltip":"Reviews flagged within the past 12 months may have been written more than 12 months ago.","business-unit-transparency-page/flagging/trustpilot-disclaimer":"Some reviews on our profile page may mistakenly be written about other companies. To ensure our profile reflects only genuine experiences with Trustpilot, we flag reviews that aren’t about us—whether they’re positive or negative. Reviewers can then move their review to the correct company’s profile or edit it to reflect their experience with Trustpilot. If they do neither, their review will be removed.","business-unit-transparency-page/updated":"Updated [TIME-AGO]","business-unit-transparency-page/title":"[COMPANY-NAME] Activities | See how [COMPANY-NAME] uses Trustpilot","business-unit-transparency-page/main-header":"[COMPANY-NAME]’s activity overview","business-unit-transparency-page/profile-info/claimed-nodate":"Claimed their Trustpilot profile.","business-unit-transparency-page/review-types/organic":"Organic","business-unit-transparency-page/review-types/organic-tooltip2":"Trustpilot is an open review platform, so customers can take their own initiative to write reviews, without being asked by companies. Those are called [LINK-BEGIN]organic reviews[LINK-END].","business-unit-transparency-page/review-types/organic-tooltip-text":"Trustpilot is an open review platform, so people with a genuine experience can write [LINK-BEGIN]organic reviews[LINK-END] without being asked to by a company. These are written without using our supported invitation methods. ","business-unit-transparency-page/review-types/auto-invite-tooltip2":"With Trustpilot's automated invitation services, reviewers are automatically invited to write a review following their experience with a company. This type of review is automatically labeled [LINK-BEGIN]verified[LINK-END].","business-unit-transparency-page/review-types/manual-invite-tooltip3":"With Trustpilot's manual invitation services, reviewers are manually invited by a company to write a review (with a direct link to Trustpilot’s review form). This type of review is automatically labeled [LINK-BEGIN]invited[LINK-END].","business-unit-transparency-page/review-types/domain-link":"Redirected","business-unit-transparency-page/review-types/domain-link-tooltip":"The reviewer left a review by clicking on a link on the company’s website which led to their public profile on Trustpilot. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/review-types/asterisk":"[MERGED-REVIEWS-COUNT] of these reviews come from a profile merge","business-unit-transparency-page/review-types/verified":"Verified","business-unit-transparency-page/review-types/invited":"Invited","business-unit-transparency-page/review-trends":"Discover more review trends","business-unit-transparency-page/review-trends-link":"How this company uses Trustpilot","business-unit-transparency-page/star-distribution/filters/all-sources":"All review sources","business-unit-transparency-page/star-distribution/filters/organic":"Organic","business-unit-transparency-page/chart/filters/all-ratings":"All star ratings","business-unit-transparency-page/chart/filters/all-sources":"All review sources","business-unit-transparency-page/chart/filters/organic":"Organic","business-unit-transparency-page/chart/filters/1-star":"1-star ratings","business-unit-transparency-page/chart/filters/2-star":"2-star ratings","business-unit-transparency-page/chart/filters/3-star":"3-star ratings","business-unit-transparency-page/chart/filters/4-star":"4-star ratings","business-unit-transparency-page/chart/filters/5-star":"5-star ratings","business-unit-transparency-page/chart/legends/organic":"Organic","business-unit-transparency-page/filter-modal/header":"Select review sources","business-unit-transparency-page/filter-modal/header2":"Select star rating","business-unit-transparency-page/filter-modal/button":"Show results","business-unit-transparency-page/description/header":"What's a flagged review?","business-unit-transparency-page/description/item1":"[COMPANY-NAME] may flag a review if they think it's in breach of [LINK-BEGIN]Trustpilot's guidelines[LINK-END].","business-unit-transparency-page/description/item2-linked-v2":"[COMPANY-NAME] selects the [LINK-BEGIN]reason(s)[LINK-END] they're flagging the review, so we know what to investigate.","business-unit-transparency-page/description/item3-v2":"We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).","business-unit-transparency-page/description/item4-v2":"Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.","business-unit-transparency-page/description/item5-v2":"If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.","business-unit-transparency-page/diagram/flagged-online-v2":"Reviews still online on trustpilot.com","business-unit-transparency-page/diagram/flagged-offline-v2":"Reviews removed from trustpilot.com","business-unit-transparency-page/diagram/flagged-online-invalidreport2":"Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by [COMPANY-NAME]","business-unit-transparency-page/diagram/flagged-online-resolved":"Reviewer resolved the breach of Trustpilot's guidelines","business-unit-transparency-page/diagram/flagged-offline-noresponse":"Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines","business-unit-transparency-page/diagram/flagged-offline-response":"Reviewer didn't resolve the breach of Trustpilot's guidelines","business-unit-transparency-page/diagram/pending-investigation":"These statistics don't include the [PENDING-COUNT] reviews that Trustpilot is in the process of investigating.","business-unit-transparency-page/diagram/pending-investigation-1":"These statistics don't include the 1 review that Trustpilot is in the process of investigating.","business-unit-transparency-page/diagram/pending-investigation-v2":"Data doesn’t include the [PENDING-COUNT] flagged reviews that Trustpilot is currently investigating.","business-unit-transparency-page/diagram/pending-investigation-1-v2":"Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.","business-unit-transparency-page/no-data/heading-v2":"This business's profile is brand new, so we're still gathering data.","business-unit-transparency-page/no-data/subheading":"Come back later to see how this company uses our platform.","business-unit-transparency-page/alert/title":"Warning! This company has been misusing Trustpilot’s business services.","business-unit-transparency-page/alert/message":"Check out [LINK-BEGIN]this chart[LINK-END] for a detailed overview of the company’s recent flagging behavior.","business-unit-transparency-page/alert/title2":"Warning! This company has been flagging reviews in a biased way.","business-unit-transparency-page/alert/message2":"Check out the company’s recent flagging behavior below.","business-unit-transparency-page/merge-activity/heading":"Profile merges","business-unit-transparency-page/merge-activity/heading/tooltip":"Profiles can be merged for one of these reasons: identical domains, rebranding, or business merger or change in ownership. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/merge-activity/subheading":"How many profile merges happened in the past 12 months","business-unit-transparency-page/merge-activity/reasons/identical-domains":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME] because they were about identical domains.","business-unit-transparency-page/merge-activity/reasons/identical-domains/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME] because it was about an identical domain.","business-unit-transparency-page/merge-activity/reasons/rebranding":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME] because of rebranding.","business-unit-transparency-page/merge-activity/reasons/rebranding/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME] because of rebranding.","business-unit-transparency-page/merge-activity/reasons/business-merger":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME] because of a business merger or a change in ownership.","business-unit-transparency-page/merge-activity/reasons/business-merger/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME] because of a business merger or a change in ownership.","business-unit-transparency-page/merge-activity/no-reason":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME].","business-unit-transparency-page/merge-activity/no-reason/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME].","business-unit-transparency-page/merge-activity/trustscore":"[COMPANY-NAME]'s TrustScore became [NEW-TRUSTSCORE] after this profile merge (previously [OLD-TRUSTSCORE]).","business-unit-transparency-page/merge-activity/profiles-list":"List of profiles","business-unit-transparency-page/merge-activity/profiles-list/singular2":"See details","business-unit-transparency-page/merge-activity/see-more":"See more merges ([COUNT])","business-unit-transparency-page/merge-activity/modal/title":"Profiles merged into [COMPANY-DOMAIN]","business-unit-transparency-page/merge-activity/modal/column/domain":"Domain name","business-unit-transparency-page/merge-activity/modal/column/trustscore":"TrustScore","business-unit-transparency-page/merge-activity/modal/column/review-count":"Review count","business-unit-transparency-page/transparency-report/title":"Trustpilot is committed to transparency.","business-unit-transparency-page/transparency-report/link":"Find out how","consumer-profile-page/title":"[USERNAME] – [RATINGS-COUNT] business reviews on Trustpilot","consumer-profile-page/title-v2":"[USERNAME] – Reviews","consumer-profile-page/user-reviews-total-stats/reviews/zero":"Reviews","consumer-profile-page/user-reviews-total-stats/reviews/one":"Review","consumer-profile-page/user-reviews-total-stats/reviews/many":"Reviews","consumer-profile-page/user-reviews-total-stats/reads/zero":"Reads","consumer-profile-page/user-reviews-total-stats/reads/one":"Read","consumer-profile-page/user-reviews-total-stats/reads/many":"Reads","consumer-profile-page/user-reviews-total-stats/usefuls/zero":"Useful","consumer-profile-page/user-reviews-total-stats/usefuls/one":"Useful","consumer-profile-page/user-reviews-total-stats/usefuls/many":"Useful","consumer-profile-page/user-reviews-total-stats/reviews-tooltip":"Review(s) written by you","consumer-profile-page/user-reviews-total-stats/reads-tooltip":"Number of people who have read your review(s) (since December 2016)","consumer-profile-page/user-reviews-total-stats/usefuls-tooltip":"Number of people who found your review(s) useful","consumer-profile-page/reviews-list/review-company-name":"Review of [COMPANY-NAME]","consumer-profile-page/reviews-list/review-product-name":"Review of [PRODUCT-NAME]","consumer-profile-page/reviews-list/draft-review-company-name":"Review draft of [COMPANY-NAME]","consumer-profile-page/review-tabs/service-tab":"Service Reviews","consumer-profile-page/review-tabs/product-tab":"Product Reviews","consumer-profile-page/facebook/connect":"Connect with Facebook to get one click access to Trustpilot. It's easier.","consumer-profile-page/date-of-experience/banner/title":"Your reviews now include a date of experience.","consumer-profile-page/date-of-experience/banner/body":"In addition to your submission date, your past reviews now also include a date of experience. This lets people know when your experience took place.[LINE-BREAK]We’ve currently set the date you submitted your review as the default, but you can always edit it to better reflect your actual date of experience.","consumer-profile-page/date-of-experience/banner/body-v2":"In addition to your submission date, your past reviews now also include a date of experience. This lets people know when your experience took place.[LINE-BREAK]We’ve currently set the date you submitted your review as the default date of experience. If this default date doesn’t match your experience, you can always update it by editing your review.","shared/sentences/facebook-login":"Log in with Facebook","shared/sentences/product-reviews/zero":"0 product reviews","shared/sentences/product-reviews/one":"1 product review","shared/sentences/product-reviews/many":"[COUNT] product reviews","shared/sentences/reviews/zero":"0 reviews","shared/sentences/reviews/one":"1 review","shared/sentences/reviews/many":"[COUNT] reviews","shared/sentences/reviews-ratio/one":"[SUB-COUNT] of 1 review","shared/sentences/reviews-ratio/many":"[SUB-COUNT] of [COUNT] reviews","shared/sentences/see-more":"See more","shared/sentences/see-less":"See less","shared/sentences/business-logo":"[COMPANY] logo","shared/rating/star-1":"Bad","shared/rating/star-2":"Poor","shared/rating/star-3":"Average","shared/rating/star-4":"Great","shared/rating/star-5":"Excellent","shared/rating/v2/star-1":"1-star","shared/rating/v2/star-2":"2-star","shared/rating/v2/star-3":"3-star","shared/rating/v2/star-4":"4-star","shared/rating/v2/star-5":"5-star","shared/scrollable-carousel/buttons/prev":"Previous","shared/scrollable-carousel/buttons/next":"Next","shared/words/categories":"Categories","shared/words/advertisement":"Advertisement","shared/words/language":"Language","shared/words/reviews":"Reviews","shared/words/products":"Products","shared/words/default":"default","shared/draft-reviews/delete":"Delete","shared/draft-reviews/finish":"Finish review","shared/draft-reviews/confirm-delete":"Are you sure you want to delete this draft?","shared/draft-reviews/text-placeholder":"Write the rest of your review…","notifyingflow/flag-button-label":"Flag this review","notifyingflow/back-button-label":"Back","notifyingflow/next-button-label":"Next","notifyingflow/done-button-label":"Done","notifyingflow/already-flagged":"You've already flagged this","notifyingflow/start/header":"Do you think there’s a problem with this review?","notifyingflow/start/paragraph1":"You can use this flagging process if you’re a consumer. [LINK-BEGIN]Read more[LINK-END].","notifyingflow/start/paragraph2":"If you’re from [COMPANY] and want to flag this review, please use your [LINK-BEGIN]business account[LINK-END].","notifyingflow/start/checkbox-label":"I’m not from [COMPANY]","notifyingflow/violation-selector/header":"Want to flag this review?","notifyingflow/violation-selector/subheader":"Please choose a reason","notifyingflow/violation-selector/harmful-or-illegal":"Harmful or illegal","notifyingflow/violation-selector/sensitive-information":"Personal information","notifyingflow/violation-selector/advertising-or-promotional":"Advertising or promotional","notifyingflow/violation-selector/fabricated-review":"Not based on a genuine experience","notifyingflow/violation-selector/fabricated-review-already-reported":"You’ve already flagged a review on [COMPANY] for this reason. We’re looking into it.","notifyingflow/violation-selector/already-assessed":"We’ve already assessed that this review isn’t in breach of our [LINK-BEGIN]guidelines[LINK-END] for this reason.","notifyingflow/harmful-or-illegal/header":"Want to flag this review?","notifyingflow/harmful-or-illegal/subheader":"It is harmful or illegal because it contains:","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination":"Hate speech or discrimination","notifyingflow/harmful-or-illegal/terrorism":"Terrorism","notifyingflow/harmful-or-illegal/threats-or-violence":"Threats or violence","notifyingflow/harmful-or-illegal/obscene-content":"Obscenity","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/header":"Want to flag this review for hate speech or discrimination?","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/paragraph1":"We can remove content that, for example:","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/list1item1-2":"Attacks or uses derogatory or discriminatory language with reference to a person or a group on the basis of who they are, i.e., their religion, ethnicity, nationality, race, color, descent, gender, or other identity factors","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/terrorism/disclaimer/header":"Want to flag this review for terrorism?","notifyingflow/harmful-or-illegal/terrorism/disclaimer/paragraph1":"We can remove content that, for example:","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item1":"Spreads harmful propaganda","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item2":"Intends to radicalize people","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item3":"Mobilizes support for terrorist activities","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item4":"Relates to violent extremism","notifyingflow/harmful-or-illegal/terrorism/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/header":"Want to flag this review for threats or violence?","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/paragraph1-2":"We can remove content that has, for example:","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list1item1-2":"Calls to target people or businesses with abuse or harassment online","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list1item2-2":"Serious threats or threats of violence","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list1item3-2":"Behavior that urges offline action such as physical harassment or destruction of property","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/header":"Want to flag this review for obscenity?","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/paragraph1-2":"We can remove content that has, for example:","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list1item1-2":"Graphic depictions of acts that are violent, sexual, or gory","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item3":"It includes swear words","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item4":"It might be rude or offensive to some people","notifyingflow/fabricated-review/header":"Want to flag this review for not being based on a genuine experience?","notifyingflow/fabricated-review/subheader":"Help us understand why:","notifyingflow/fabricated-review/written-by-employee-or-competitor":"The review was written by an employee or a competitor","notifyingflow/fabricated-review/paid-reviewer":"The reviewer was paid to write this review","notifyingflow/fabricated-review/copy-paste":"It’s a copy/paste of another review","notifyingflow/fabricated-review/suspicious-pattern":"The pattern of reviews for this company is suspicious","notifyingflow/fabricated-review/other":"Other","notifyingflow/fabricated-review/disclaimer/header":"Want to flag this review for not being based on a genuine experience?","notifyingflow/fabricated-review/disclaimer/paragraph1":"We can remove a review if, for example:","notifyingflow/fabricated-review/disclaimer/list1item1":"It’s clear that the reviewer hasn’t had any interaction with the business","notifyingflow/fabricated-review/disclaimer/paragraph2":"We don’t remove a review just because:","notifyingflow/fabricated-review/disclaimer/list2item1":"You had a different experience with the company","notifyingflow/fabricated-review/disclaimer/list2item2":"The review isn’t as detailed, informative or well written as you’d like","notifyingflow/fabricated-review/disclaimer/list2item3":"The company has a sudden influx of new reviews (this can be because they started asking for reviews)","notifyingflow/fabricated-review-only-once/header-v2":"There’s no need to flag more reviews for this business.","notifyingflow/fabricated-review-only-once/paragraph-v2":"We’ll now take a closer look at this business's profile to see if there are unusual patterns or suspicious behavior.","notifyingflow/sensitive-information/disclaimer/header-2":"Want to flag this review for having your personal information?","notifyingflow/sensitive-information/disclaimer/paragraph1":"We can ask reviewers to remove, for example:","notifyingflow/sensitive-information/disclaimer/list1item1-2":"Your name, phone number, address or email address","notifyingflow/sensitive-information/disclaimer/list1item2-2":"Information that can be used to identify you","notifyingflow/sensitive-information/disclaimer/list1item3":"Text that breaches privacy laws","notifyingflow/advertising-or-promotional/header":"Want to flag this review as advertising or promotional?","notifyingflow/advertising-or-promotional/subheader":"Help us understand why:","notifyingflow/advertising-or-promotional/promotional-or-discount-code":"It includes a promotional or discount code","notifyingflow/advertising-or-promotional/other-business-or-unrelated-product":"Its purpose is not to help consumers, but to promote another business or an unrelated product","notifyingflow/advertising-or-promotional/scam":"It promotes another service that’s probably a scam e.g. cryptocurrency investment, hacker services, etc. ","notifyingflow/advertising-or-promotional/other":"Other","notifyingflow/advertising-or-promotional/disclaimer/header":"Want to flag this review as advertising or promotional?","notifyingflow/advertising-or-promotional/disclaimer/paragraph1":"We can remove content that, for example:","notifyingflow/advertising-or-promotional/disclaimer/list1item1":"Includes a promotional code","notifyingflow/advertising-or-promotional/disclaimer/list1item2":"Advertises calls to action","notifyingflow/advertising-or-promotional/disclaimer/list1item3":"Advertises for a business other than the one reviewed","notifyingflow/advertising-or-promotional/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/advertising-or-promotional/disclaimer/list2item1":"It mentions another business or product for a relevant, non-promotional reason","notifyingflow/advertising-or-promotional/disclaimer/list2item2":"You disagree with the star rating or content","notifyingflow/advertising-or-promotional/disclaimer/list2item3":"It’s short or not very detailed","notifyingflow/highlight/hate-speech-or-discrimination/header":"Want to flag this review for hate speech or discrimination?","notifyingflow/highlight/terrorism/header":"Want to flag this review for terrorism?","notifyingflow/highlight/threats-or-violence/header":"Want to flag this review for threats or violence?","notifyingflow/highlight/obscene-content/header":"Want to flag this review for obscenity?","notifyingflow/highlight/sensitive-information/header-2":"Want to flag this review for having your personal information?","notifyingflow/highlight/advertising-or-promotional/header":"Want to flag this review as advertising or promotional?","notifyingflow/highlight/obscene-content/paragraph":"Select the [BOLD-BEGIN]obscene[BOLD-END] content","notifyingflow/highlight/hate-speech-or-discrimination/paragraph":"Select the [BOLD-BEGIN]hate speech or discrimination[BOLD-END]","notifyingflow/highlight/terrorism/paragraph":"Select the [BOLD-BEGIN]terrorism[BOLD-END] content","notifyingflow/highlight/threats-or-violence/paragraph":"Select the [BOLD-BEGIN]threats or violence[BOLD-END]","notifyingflow/highlight/sensitive-information/paragraph":"Select the [BOLD-BEGIN]personal information[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/promotional-or-discount-code/paragraph":"Select the [BOLD-BEGIN]promotional or discount code[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/other-business-or-unrelated-product/paragraph":"Select the words that [BOLD-BEGIN]promote another business or an unrelated product[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/scam/paragraph":"Select the words that [BOLD-BEGIN]promote another service that’s probably a scam[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/other/paragraph":"Select the [BOLD-BEGIN]advertising or promotional[BOLD-END] content","notifyingflow/highlight/obscene-content/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]obscene[BOLD-END] content","notifyingflow/highlight/hate-speech-or-discrimination/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]hate speech or discrimination[BOLD-END]","notifyingflow/highlight/terrorism/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]terrorism[BOLD-END] content","notifyingflow/highlight/threats-or-violence/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]threats or violence[BOLD-END]","notifyingflow/highlight/sensitive-information/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]personal information[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/promotional-or-discount-code/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]promotional or discount code[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/other-business-or-unrelated-product/paragraph/touch":"Tap to highlight the words that [BOLD-BEGIN]promote another business or an unrelated product[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/scam/paragraph/touch":"Tap to highlight the words that [BOLD-BEGIN]promote another service that’s probably a scam[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/other/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]advertising or promotional[BOLD-END] content","notifyingflow/sign/hate-speech-or-discrimination/header":"Want to flag this review for hate speech or discrimination?","notifyingflow/sign/terrorism/header":"Want to flag this review for terrorism?","notifyingflow/sign/threats-or-violence/header":"Want to flag this review for threats or violence?","notifyingflow/sign/obscene-content/header":"Want to flag this review for obscenity?","notifyingflow/sign/sensitive-information/header-2":"Want to flag this review for having your personal information?","notifyingflow/sign/advertising-or-promotional/header":"Want to flag this review as advertising or promotional?","notifyingflow/sign/fabricated-review/header":"Want to flag this review for not being based on a genuine experience?","notifyingflow/sign/paragraph":"I confirm that the information I’ve provided here is true and correct.","notifyingflow/sign/input-label":"My Email","notifyingflow/sign/input-placeholder":"My Email Address","notifyingflow/sign/submit-button-label":"Submit","notifyingflow/sign/invalid-email":"Invalid email. Please try again.","notifyingflow/sign/general-error":"Sorry, it seems like something’s wrong on our end. Please try again later.","notifyingflow/thankyou/header":"Thanks for flagging this review.","notifyingflow/thankyou/paragraph":"Feedback like yours helps us keep our review platform trustworthy.","notifyingflow/thankyou/button-label":"Finish","single-review-page/title":"[COMPANY] reviewed by [CONSUMER] on [DATE]","single-review-page/header":"Review of [BUSINESS_NAME]","marketing-opt-in/button/accept":"Update me","marketing-opt-in/button/success":"Subscribed","marketing-opt-in/dismiss":"Don't show me this again","marketing-opt-in/notifications/errormessage":"Looks like something went wrong—please try again.","marketing-opt-in/notifications/marketingoptinconfirmationpending":"Thanks! We've sent you a confirmation link via email.","single-review-page/share/review-title/many":"[Username] gave [Company] [X] stars. Check out the full review...","single-review-page/share/review-title/one":"[Username] gave [Company] [X] star. Check out the full review...","legaltext/broadmarketing/v5":"Get emails about reviews, the latest features, tips about companies and products, and more. You can opt out at any time.","review-submitted-page/calltoactionbutton":"Review more companies","review-submitted-page/thank-you-message-v2":"Thanks! Your review counts.","review-submitted-page/title":"Review submitted","review-submitted-page/description":"Check your email to verify and publish your review","review-submitted-page/digest-signup/title":"How many people has my review helped?","review-submitted-page/digest-signup/description":"Millions of people read reviews on Trustpilot every day. If you'd like to know how many people have seen your review, tick the box below and we'll let you know.","review-submitted-page/digest-signup/checkbox-text":"Yes, please send me an overview","review-submitted-page/digest-signup/success":"Great, we'll be in touch","review-submitted-page/footnote":"At Trustpilot we're serious about genuine reviews. By verifying your review, you're helping to ensure trust in our community. 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