| Starting Price (per user / month) | 67 | completed | 15 | Free to start: HubSpot CRM begins at $0 per user per month. |
| Free Tier Available | 181 | completed | true | Free CRM tier available to get started today |
| Free Trial Length | 10 | completed | 14 | Generous 14-day free trial for new customers. |
| Deployment | 5 | completed | cloud | Unified, all-in-one platform that brings marketing, sales, CMS, and operations together in one place. |
| Target Audience | 120 | completed | smb | Ideal CRM for growing small and mid-sized businesses seeking scalable solutions. |
| Maximum Supported Users | 11 | completed | 2 | 2 users on the free plan — ideal for small teams starting out. |
| Custom Fields Support | 37 | completed | true | HubSpot lets you create and customize fields to fit your unique business workflows. |
| Custom Objects | 4 | completed | true | Custom Objects enable tailored data modeling in HubSpot. |
| Automation / Workflows | 147 | completed | true | Robust workflow automation to streamline marketing, sales, and customer service with visual editors and triggers. |
| Workflow Automation Capability | 23 | completed | high | Powerful, flexible workflow automation with multi-path logic and triggers for complex processes. |
| Sales Pipeline / Deal Management | 92 | completed | true | Built-in sales pipelines and deal management to track every opportunity from start to close. |
| Lead Management | 47 | completed | true | Comprehensive lead management to capture, track, and nurture prospects efficiently. |
| Lead Scoring | 21 | completed | true | Built-in lead scoring helps prioritize high-potential prospects. |
| Contact Management | 93 | completed | true | Comprehensive contact management built into HubSpot. |
| Email Integration (Inbox Sync) | 35 | completed | true | Seamless inbox sync for unified email workflows |
| Email Marketing Features | 71 | completed | true | Built-in, robust email marketing features for campaigns and automation. |
| Email Tracking / Opens / Clicks | 14 | completed | true | Built-in email tracking shows when recipients open emails and click links, helping you measure engagement and optimize outreach. |
| Built-in Telephony / VoIP | 13 | completed | true | Built-in VoIP lets you call customers directly from HubSpot, streamlining outreach within the app. |
| Built-in Dashboards | 49 | completed | true | Powerful built-in dashboards for real-time reporting. |
| Custom Reporting / Ad-hoc Reports | 26 | completed | true | Powerful, flexible ad-hoc reporting and customizable dashboards |
| Public API Available | 11 | completed | true | Public API available for seamless integrations with your tools. |
| Number of Integrations / Marketplace Apps | 43 | completed | 972 | Extensive App Marketplace with thousands of integrations to connect HubSpot with your tools. |
| Has Integration Marketplace | 50 | completed | true | Extensive HubSpot App Marketplace with a broad ecosystem of integrations. |
| iOS App | 5 | completed | true | HubSpot offers a native iOS app for convenient on-the-go CRM access. |
| Android App | 5 | completed | true | Android app available for HubSpot CRM — manage on the go. |
| UI Ease of Use | 82 | completed | easy | Intuitively easy to use with a quick onboarding experience for teams. |
| Learning Curve | 47 | completed | low | Low learning curve means your team can get up to speed quickly and start using HubSpot effectively sooner. |
| Paid Onboarding / Implementation Services | 27 | completed | true | Professional onboarding services to tailor HubSpot to your business, helping you get up and running fast. |
| Email Support | 9 | completed | true | Email support is available to help you resolve issues quickly via email. |
| Phone Support | 12 | completed | true | Phone support available for real-time, direct assistance. |
| Live Chat Support | 71 | completed | true | Real-time live chat built in for instant customer conversations. |
| Knowledge Base / Help Center | 30 | completed | true | Robust built-in Knowledge Base and Help Center for self-service support. |
| Dedicated Account Manager | 2 | completed | true | Dedicated account manager for personalized, hands-on assistance. |
| Support Availability | 1 | completed | business_hours | Your live chat availability is clearly shown during office hours, helping customers reach you when you’re online. |
| Uptime SLA | — | — | — | — |
| Support Median Response Time | 6 | completed | 64.29 | Fast, reliable support with a median response time around an hour. |
| Two-factor Authentication (2FA) | 5 | completed | true | Enhanced security with built-in two-factor authentication. |
| SSO (Single Sign-On) | 3 | completed | true | Secure SSO with SAML 2.0 enables seamless, enterprise-grade sign-on for HubSpot. |
| Encryption at Rest | 2 | completed | true | Strong encryption at rest protects your data. |
| Encryption in Transit | 2 | completed | true | Industry-standard TLS encryption in transit keeps your data secure as it travels. |
| Role-based Permissions | 5 | completed | true | Granular role-based permissions for precise access control across teams. |
| Compliance / Certifications | 4 | completed | comprehensive | SOC 2 certified for strong security and privacy controls |
| Company Age | 1 | completed | 20 | Two decades of market presence and stability. |
| Customer Count | 8 | completed | 34364848 | Extensive global adoption with a vast customer base. |
| Average Review Rating | 42 | completed | 3.96 | Strong overall rating near 4 stars across credible sources. |
| Number of Reviews | 41 | completed | 1006 | Trustpilot-verified with 1,006 reviews. |
| Headquarters Region | 5 | completed | north_america | Headquartered in the United States to support global customers. |
| Pricing Transparency | 34 | completed | low | Pricing details are documented in official pricing guides, with annual subscription discounts available. |
| Languages Supported | 4 | completed | 8 | Global language support in 8 languages. |
| Campaign Management | 19 | completed | true | Unified built-in campaign management to plan, execute, and measure campaigns in one place. |
| Landing Page Builder | 50 | completed | true | Built-in landing page builder for quick, conversion-focused pages. |
| Quotes / Invoicing | 12 | completed | true | Built-in quotes and invoicing streamline your workflow. |
| On-premise Option Available | 1 | completed | false | Cloud-hosted by HubSpot for automatic updates, easy scalability, and no on-premise maintenance. |