HubSpot: Custom Reporting / Ad-hoc Reports

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Powerful, flexible ad-hoc reporting and customizable dashboards
Reasoning
The majority of credible sources (PCMag, TechRadar, EmailToolTester, EmailVendorSelection) describe HubSpot as offering custom reporting and ad-hoc reporting. One source (Cargas) presents conflicting claims, but overall, weighted by source credibility and consistency across multiple independent reviews, the evidence supports true.
Completed At
1/8/2026, 12:55:00 PM
ClaimSuggested ValueConfidence
HubSpot CRM: lets you create entirely custom reports from scratchtrue95.0%
HubSpot: reports can offer deep insightstrue90.0%
HubSpot's reporting add-on: costs $200 per monthtrue85.0%
HubSpot: integrates analytics tools for social mediatrue; supports custom / ad-hoc reporting50.0%
HubSpot's reporting add-on: is only available with the HubSpot Professional plan and highertrue (available only with HubSpot Professional plan and higher)90.0%
HubSpot CRM: offers Breeze AI to help generate custom reportstrue90.0%
HubSpot Smart CRM Professional tier: unlocks customized reportingtrue90.0%
HubSpot CRM: allows creating new data filters on the flytrue60.0%
HubSpot: lacks options to generate specific report typesfalse90.0%
HubSpot Analytics: maps visitor metrics to marketing channels such as content, email, or eventstrue90.0%
HubSpot CRM: reports can be displayed as a pie charttrue80.0%
HubSpot Smart CRM Lists: uses all available filterstrue90.0%
HubSpot Conversations: lacks analytics to analyze the chatbot's performancefalse75.0%
HubSpot CRM: reports can be displayed as a bar charttrue80.0%
HubSpot Professional plan: offers sophisticated analyticstrue80.0%
HubSpot Smart CRM Professional tier: unlocks analyticstrue90.0%
HubSpot CRM: enables exporting your reportstrue75.0%
HubSpot CRM: enables easy customization of reportstrue90.0%
HubSpot CRM: allows users to build custom reportstrue90.0%
HubSpot CRM: custom reporting is locked behind paid planstrue; only on paid plans90.0%
HubSpot Professional: includes custom reportingtrue90.0%
HubSpot CRM: allows users to create personalized viewstrue60.0%
HubSpot Sales Hub paid plans: unlock custom reportingtrue90.0%
HubSpot CRM: has reporting capabilities that may not be granulartrue50.0%
HubSpot CRM: enables easy filtering of reportstrue65.0%
HubSpot Marketing Hub: enables reporting users to close 8X more dealstrue40.0%