HubSpot: Average Review Rating

Arbitration Result

Status
completed
Resolved Value
3.96
Positive Spin
✓ Strong overall rating near 4 stars across credible sources.
Reasoning
Condensed each URL to a single representative rating by selecting the value with the highest reported confidence (or converting percent to stars when needed). Then computed a weighted average using each source's confidence as weight to reflect credibility, yielding about 3.96 stars.
Completed At
1/8/2026, 12:55:01 PM
ClaimSuggested ValueConfidence
HubSpot CRM: has an overall rating of 4.5
https://www.emailtooltester.com/en/crm/hubspot-review/
4.595.0%
Trustpilot: hosts the HubSpot Reviews page.
https://www.trustpilot.com/review/hubspot.com
unknown40.0%
HubSpot Smart CRM: has a rating of 4.0
https://www.pcmag.com/reviews/hubspot-crm
4.090.0%
HubSpot: has customer service reviews for hubspot.com on the Trustpilot-hosted HubSpot Reviews page.
https://www.trustpilot.com/review/hubspot.com
unknown60.0%
HubSpot Smart CRM Review: is described as excellent
https://www.pcmag.com/reviews/hubspot-crm
excellent80.0%
HubSpot Reviews: includes a 'Write a review' option
https://www.trustpilot.com/review/hubspot.com
unknown60.0%
HubSpot: has a Trustpilot rating of 1.8
https://www.trustpilot.com/review/hubspot.com
1.890.0%
HubSpot Smart CRM: is rated 4.0 by PCMag
https://www.pcmag.com/reviews/hubspot-crm
4.090.0%
HubSpot Review Report: contains expert reviews
https://cargas.com/blog/hubspot-review/
present80.0%
HubSpot CRM: has reviews on Capterra
https://www.hubspot.com/crm/reviews
unknown60.0%
HubSpot Smart CRM: has a rating of 4.0 on PCMag
https://www.pcmag.com/reviews/hubspot-crm
4.090.0%
HubSpot: displays Trustpilot reviews in 5-star, 4-star, 3-star, 2-star, and 1-star categories
https://www.trustpilot.com/review/hubspot.com
Trustpilot reviews displayed in 5-star, 4-star, 3-star, 2-star, and 1-star categories on HubSpot75.0%
HubSpot CRM: has ratings from G2Crowd
https://www.hubspot.com/crm/reviews
not_provided60.0%
HubSpot: reviews are available on hubspot.com
https://www.trustpilot.com/review/hubspot.com
unknown60.0%
HubSpot: has a rating of 1.8
https://www.trustpilot.com/review/hubspot.com
1.895.0%
HubSpot Smart CRM: has an overall rating of 4.0
https://www.pcmag.com/reviews/hubspot-crm
4.090.0%
HubSpot Smart CRM: has a rating of 4.5 in PCMag's review
https://www.pcmag.com/reviews/hubspot-crm
4.590.0%
HubSpot Smart CRM: has a rating of 4.0
https://www.pcmag.com/reviews/hubspot-crm
4.095.0%
HubSpot: has thousands of four-star reviews
https://cargas.com/blog/hubspot-review/
480.0%
HubSpot Smart CRM: is described as Excellent
https://www.pcmag.com/reviews/hubspot-crm
Excellent60.0%
Business Login: is listed on the HubSpot Reviews page
https://www.trustpilot.com/review/hubspot.com
present_on_hubspot_reviews_page80.0%
HubSpot: customer service reviews are available on hubspot.com
https://www.trustpilot.com/review/hubspot.com
not disclosed on hubspot.com60.0%
HubSpot: has thousands of five-star reviews
https://cargas.com/blog/hubspot-review/
590.0%
Data Solutions: is listed on the HubSpot Reviews page
https://www.trustpilot.com/review/hubspot.com
unknown60.0%
HubSpot: offers an option to write a review
https://www.trustpilot.com/review/hubspot.com
unknown40.0%
HubSpot Smart CRM Review: has a rating of 4.0
https://www.pcmag.com/reviews/hubspot-crm
4.090.0%
HubSpot: has a rating of 4.4 out of 5 on Crozdesk
https://www.emailvendorselection.com/hubspot-review/
4.490.0%
HubSpot CRM: has ratings from Capterra
https://www.hubspot.com/crm/reviews
not_provided60.0%
HubSpot Reviews: provides customer service reviews for hubspot.com
https://www.trustpilot.com/review/hubspot.com
unknown60.0%
HubSpot Reviews on Trustpilot: allows users to write a review
https://www.trustpilot.com/review/hubspot.com
not disclosed90.0%
HubSpot CRM: has reviews on G2Crowd
https://www.hubspot.com/crm/reviews
unknown60.0%
HubSpot's Editor: scores 4 out of 5
https://www.emailvendorselection.com/hubspot-review/
490.0%
HubSpot: CSAT scores typically fall between 75% and 85%.
https://www.techradar.com/reviews/hubspot-crm-review
75-85%60.0%
HubSpot: has a Trustpilot rating of 2.6 out of 5
https://www.emailvendorselection.com/hubspot-review/
2.690.0%
HubSpot: has a rating of 4.4 out of 5 on G2
https://www.emailvendorselection.com/hubspot-review/
4.490.0%
HubSpot: has a rating of 8.5 out of 10 on TrustRadius
https://www.emailvendorselection.com/hubspot-review/
8.595.0%
HubSpot: has a rating of 4.5 out of 5 on Capterra
https://www.emailvendorselection.com/hubspot-review/
4.5100.0%
HubSpot: has a value for money score of 4.5 out of 5
https://www.emailvendorselection.com/hubspot-review/
4.590.0%
HubSpot: has a rating of 4.6 out of 5 on SourceForge
https://www.emailvendorselection.com/hubspot-review/
4.6 (SourceForge)90.0%
HubSpot: consistently receives high marks for customer satisfaction
https://www.techradar.com/reviews/hubspot-crm-review
high90.0%
HubSpot: has an overall score of 4.4 out of 5 for the value of its free plan and features
https://www.emailvendorselection.com/hubspot-review/
4.470.0%
HubSpot: Functionalities score is 5 out of 5
https://www.emailvendorselection.com/hubspot-review/
580.0%