HubSpot: Email Tracking / Opens / Clicks

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Built-in email tracking shows when recipients open emails and click links, helping you measure engagement and optimize outreach.
Reasoning
All sources indicate HubSpot CRM supports email tracking (opens and clicks). Treating each domain as a single opinion, PCMag ~0.90, TechRadar ~0.88–0.89, and EmailVendorSelection ~0.82 average all support true, with no conflicting false reports.
Completed At
1/8/2026, 12:54:42 PM
ClaimSuggested ValueConfidence
HubSpot Smart CRM Lists: uses all available filterstrue90.0%
HubSpot CRM: includes email tracking as part of its free versiontrue (included in free version)90.0%
HubSpot Marketing Hub: triggers emails when a contact clicks a linktrue70.0%
HubSpot CRM: allows logging of email activity for every contacttrue90.0%
HubSpot CRM: Gmail and Outlook integrations provide email trackingtrue90.0%
HubSpot Marketing Hub: influences open ratestrue80.0%
HubSpot: emphasizes CRMtrue80.0%
HubSpot CRM: tracks email openstrue90.0%
HubSpot CRM: has features that cover the full CRM spectrumtrue80.0%
HubSpot CRM: offers email trackingtrue90.0%
HubSpot CRM mobile app: lets users track emails from a smartphonetrue80.0%
HubSpot CRM: provides email trackingtrue90.0%
HubSpot CRM Free: includes email trackingtrue90.0%
HubSpot: offers more flexibility in tracking and logging customer interactionstrue90.0%