HubSpot: Maximum Supported Users

Arbitration Result

Status

completed

Resolved Value

Positive Spin

✓ 2 users on the free plan — ideal for small teams starting out.

Reasoning

We treated each domain as a single opinion and weighed by source confidence. Two high-confidence sources (PCMag 0.80 and EmailVendorSelection 0.90) report 2 users, giving the highest combined confidence (1.70) among all values. Other values (5, 1000, 1000000) come from single domains with lower total confidence, so 2 is the most supported value.

Completed At

1/8/2026, 12:54:54 PM

Claim	Suggested Value	Confidence
HubSpot CRM: allows unlimited users https://www.emailtooltester.com/en/crm/hubspot-review/	unlimited	90.0%
HubSpot: claims unlimited users https://www.trustpilot.com/review/hubspot.com	unlimited	100.0%
HubSpot Smart CRM: offers a free version for up to two users https://www.pcmag.com/reviews/hubspot-crm	2 (up to two users on the free version)	80.0%
HubSpot: requires a minimum of five Sales Pro seats https://www.trustpilot.com/review/hubspot.com	5	70.0%
HubSpot Smart CRM: is free for up to two users https://www.pcmag.com/reviews/hubspot-crm	2 (free tier, up to two users)	90.0%
HubSpot Free Tools plan: allows up to 1,000 users https://www.emailtooltester.com/en/crm/hubspot-review/	1000	90.0%
HubSpot CRM Suite: Starter plan includes 2 Sales seats https://www.emailvendorselection.com/hubspot-review/	2 (Starter plan includes 2 Sales seats)	90.0%
HubSpot CRM core: is free for an unlimited number of users https://www.techradar.com/reviews/hubspot-crm-review	unlimited	90.0%
HubSpot CRM Suite: Starter plan includes 2 Service Hub users https://www.emailvendorselection.com/hubspot-review/	2 (Starter plan includes 2 Service Hub users)	90.0%
HubSpot CRM: offers unlimited users https://www.techradar.com/reviews/hubspot-crm-review	unlimited	90.0%
HubSpot CRM: offers up to a million contacts https://www.techradar.com/reviews/hubspot-crm-review	1000000	80.0%