HubSpot: Automation / Workflows

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Robust workflow automation to streamline marketing, sales, and customer service with visual editors and triggers.
Reasoning
Across multiple credible sources (PCMag, TechRadar, HubSpot's own reviews, Cargas, Email Vendor Selection, Trustpilot, EmailToolTester, etc.), HubSpot is consistently described as offering Automation/Workflows. EmailToolTester contains one 'false' datapoint within a domain that otherwise lists 'true' values; per-domain perspective is treated as a single opinion, and the overwhelming consensus from other domains yields true.
Completed At
1/8/2026, 12:54:50 PM
ClaimSuggested ValueConfidence
HubSpot CRM marketing automation: is now available on the Starter plantrue90.0%
HubSpot CRM: provides a library of preconfigured workflows that can be used or modifiedtrue80.0%
HubSpot Sales Hub: is celebrated for its powerful automationstrue80.0%
HubSpot CRM: offers automation features that require premium planstrue (premium plans required)90.0%
HubSpot CRM: offers automation featurestrue90.0%
HubSpot CRM with automation: offers limited form follow-up emails on the free plantrue95.0%
HubSpot Marketing Hub: is celebrated for its powerful automationstrue90.0%
HubSpot CRM: its automation features are among the top in the industrytrue95.0%
HubSpot CRM: enables bots to open support ticketstrue60.0%
HubSpot CRM: enables bots to facilitate customer meeting bookingstrue65.0%
HubSpot Breeze AI: performs mundane taskstrue90.0%
HubSpot Free CRM: works with automation toolstrue60.0%
HubSpot CRM marketing automation: bundlestrue80.0%
HubSpot Breeze AI: triggers workflowstrue100.0%
HubSpot Marketing Starter plan: requires workarounds for simple taskstrue60.0%
HubSpot CRM: offers a good range of well-designed CRM featurestrue65.0%
HubSpot Breeze AI: offers Copilot functionalitytrue60.0%
HubSpot: has received glowing commendations for its powerful automationstrue80.0%
HubSpot: offers automation toolstrue90.0%
HubSpot CRM: lets you set up triggerstrue80.0%
HubSpot Breeze Copilot: helps build workflowstrue90.0%
HubSpot CRM: requires the Professional plan to access omnichannel automationtrue (requires Professional plan)90.0%
HubSpot CRM: lets you set up conditionstrue80.0%
HubSpot Breeze Copilot: recommends sequencestrue60.0%
HubSpot: offers automation capabilities that are easy to set uptrue90.0%
HubSpot CRM marketing automation: was previously reserved for the Professional plantrue (restricted to Professional plan)80.0%
HubSpot CRM: delivers messages to prospects at exactly the right timetrue70.0%
HubSpot CRM: allows creating custom workflows from scratchtrue95.0%
HubSpot: began as a marketing automation platformtrue80.0%
HubSpot CRM: offers automation features that help users achieve better resultstrue90.0%
HubSpot Breeze Agents: can be trained to provide personalized outreach to prospects and clientstrue90.0%
HubSpot CRM marketing automation: is not included in the free planfalse90.0%
HubSpot CRM: enables automating everyday tasks with Workflowstrue90.0%
HubSpot CRM: provides a visual automation workflow buildertrue90.0%
HubSpot CRM: includes a Welcome workflow exampletrue80.0%
HubSpot: offers automation capabilities that can save hours per weektrue80.0%
HubSpot CRM: offers dozens of triggers, conditions, and actions for automationtrue80.0%
HubSpot CRM: includes a re-engagement workflow exampletrue80.0%
HubSpot CRM: offers automation features that help streamline taskstrue90.0%
HubSpot CRM: offers marketing automation on the Starter plantrue (Starter plan)90.0%
HubSpot CRM: automates follow-upstrue80.0%
HubSpot CRM: enables lead nurturing by automating email campaignstrue90.0%
HubSpot: reduces manual errorstrue80.0%
HubSpot Free CRM: offers automationtrue100.0%
HubSpot: offers the Operations hubtrue85.0%
HubSpot Smart CRM Lists: uses all available filterstrue90.0%
HubSpot: provides automated workflows to nurture leadstrue90.0%
HubSpot: automation capabilities require little to no coding experiencetrue90.0%
HubSpot Free CRM: automation is likely to make the CRM work for ustrue (Automation / Workflows)90.0%
Marketing-focused organizations: want to prioritize reaching the right customers at the right timetrue70.0%
HubSpot CRM: offers automation features that help optimize performancetrue80.0%
HubSpot CRM: enables bots to automate lead qualificationtrue90.0%
HubSpot CRM: offers advanced omnichannel marketing automation only in the $800 per month packagetrue90.0%
HubSpot CRM: provides automated task reminders to help follow up with contacts at prime timetrue80.0%
HubSpot Service Hub: routes help requests to the most appropriate destination based on the page contexttrue85.0%
HubSpot CRM automations: can update contact propertiestrue80.0%
HubSpot CRM: offers a visual automation workflow builder that is easy to usetrue90.0%
ActiveCampaign's automation builder: is easier to use than HubSpot's marketing automation platformtrue80.0%
HubSpot Service Hub: has live chat automationtrue80.0%
HubSpot: offers functionality for growing companies to automate mundane or redundant tasks to prioritize other projectstrue90.0%
HubSpot Starter plan: enables automation of campaignstrue80.0%
HubSpot Service Hub: includes chatflows as part of HubSpot Automationstrue90.0%
HubSpot Marketing Hub: adds email marketing workflowstrue90.0%
HubSpot Marketing Hub: triggers workflows based on subscriber actionstrue90.0%
HubSpot Marketing Hub: adds lead nurturing workflowstrue95.0%
HubSpot: lets you configure what happens when a form is completedtrue80.0%
ActiveCampaign's automation builder: is more flexible than HubSpot's marketing automation platformtrue60.0%
HubSpot Marketing Hub: automates segmentationtrue90.0%
HubSpot Marketing Hub: can split workflows with if/then conditionstrue90.0%
HubSpot CRM: includes an AI-driven sales assistanttrue65.0%
HubSpot Marketing Hub: includes the 'Workflow conditions' action type.true95.0%
HubSpot Sales Hub: offers sales automationtrue100.0%
HubSpot Professional: includes omnichannel marketing automationtrue90.0%
HubSpot Marketing Hub: uses a visual workflow buildertrue90.0%
HubSpot Marketing Hub: enables creating multiple pathways with if/then conditions, or connecting to and triggering another workflow.true90.0%
HubSpot Marketing Hub: offers unlimited actions per workflow on higher planstrue90.0%
HubSpot Sales Hub: enrolls a prospect into a sequence after a prospect's actiontrue80.0%
HubSpot CRM: easily automates messages on multiple channelstrue80.0%
HubSpot Service Hub: allows creation of ticket pipelines for managing tasks across a teamtrue65.0%
HubSpot Marketing Hub: triggers emails when a contact clicks a linktrue90.0%
HubSpot CRM: provides task reminderstrue65.0%
ActiveCampaign's 900+ workflow templates: are easier to use than HubSpot's marketing automation platformtrue80.0%
HubSpot: offers automation options in Sales Hubtrue (Sales Hub)90.0%
HubSpot Sales Hub: lets you mix automated emailstrue80.0%
HubSpot CRM: provides automated workflows to support follow-ups and outreachtrue90.0%
HubSpot Sales Hub: enables automatic assignment of taskstrue90.0%
HubSpot: offers automation options in Marketing Hubtrue90.0%
HubSpot Sales Hub: lets you build personalized follow-up sequencestrue80.0%
HubSpot Sales Hub: enables automatic movement of taskstrue90.0%
ActiveCampaign's 900+ workflow templates: are more flexible than HubSpot's marketing automation platformtrue90.0%
HubSpot: offers automation options in Service Hubtrue92.0%
HubSpot Sales Hub: can act on a prospect's action, such as clicking a link in a marketing campaigntrue90.0%
HubSpot CRM: advanced automation is locked behind paid planstrue; available only on paid plans85.0%
HubSpot Marketing Hub: allows setting up drip campaigns to send sequences of emails at fixed timestrue90.0%
HubSpot Marketing Hub: allows combining emails, SMS, and push notifications in the same workflowtrue80.0%
HubSpot Service Hub: lets you automate ticket creation with workflowstrue90.0%
HubSpot: lifecycle stage is used for triggering automationstrue80.0%
HubSpot CRM: lets users create tasks from a deal by checking a boxtrue90.0%
HubSpot Marketing Hub: uses enrollment triggers that are filter-basedtrue80.0%
HubSpot Marketing Hub: offers dozens of action triggerstrue90.0%
HubSpot Service Hub: lets you automate ticket delegation with workflowstrue90.0%
HubSpot Marketing Hub: uses enrollment triggers that are action-basedtrue70.0%
HubSpot Service Hub: automates answers to recurring questionstrue90.0%
HubSpot: includes operations toolstrue80.0%
HubSpot Service Hub: lets you automate ticket updates with workflowstrue90.0%
HubSpot Service Hub: assigns chats to team members based on rulestrue85.0%
HubSpot Marketing Hub: triggers emails when a contact browses a web pagetrue90.0%
HubSpot: includes operations toolstrue80.0%
HubSpot Sales Hub: allows you to build workflows for the entire sales funneltrue95.0%
Salesforce's sales and forecasting tools: offer more advanced automation options than HubSpottrue80.0%
HubSpot CRM: offers a drag-and-drop interface for building workflowstrue92.0%
HubSpot AI: saves sales professionals over 2 hours per day by automating manual taskstrue60.0%
HubSpot: offers automation capabilitiestrue90.0%
HubSpot Marketing Hub Starter plan: allows up to 10 actions in a single workflowtrue80.0%
HubSpot Sales Hub: offers sales automationtrue90.0%
HubSpot Marketing Hub: offers marketing automation as a core strengthtrue90.0%
HubSpot CRM: allows assigning tasks to the right persontrue80.0%
HubSpot: allows notifying team members after form submissiontrue80.0%
HubSpot Marketing Hub: includes the 'Delay' action type.true90.0%
HubSpot Starter: includes sales automationtrue80.0%
HubSpot Marketing Hub: triggers emails when a contact fills out a formtrue90.0%
HubSpot Sales Hub: provides automation that connects sales and marketingtrue90.0%
HubSpot Sales Hub: enables planning follow-up calls based on deal updatestrue85.0%
HubSpot Marketing Hub: allows setting a waiting time before the next action.true90.0%
HubSpot Marketing Hub free plan: allows up to 10 actions in a single workflowtrue90.0%
HubSpot CRM: automates follow-upstrue90.0%
HubSpot Sales Hub: enables automation of more manual taskstrue92.0%
HubSpot Sales Hub paid plans: unlock sales automationtrue90.0%
HubSpot: is a marketing automation platformtrue80.0%
HubSpot CRM: has features that cover the full CRM spectrumtrue80.0%
HubSpot: provides automation featurestrue90.0%
HubSpot CRM: includes sales automationtrue90.0%
HubSpot Marketing Hub: provides an Automations tab for building and managing workflowstrue90.0%
HubSpot CRM: enables users to automate processestrue90.0%
HubSpot: has an Automation score of 4.5 out of 5true90.0%
HubSpot chatflows: do not use the visual automation buildertrue60.0%
ActiveCampaign's 900+ workflow templates: are highly intuitivetrue80.0%
HubSpot CRM: includes AI chatbots to schedule meetings 24/7true65.0%
HubSpot CRM: automatically updates dynamic lists as contact properties changetrue70.0%
HubSpot's product suite: includes Marketing Hubtrue60.0%
HubSpot CRM: AI tools streamline sales processestrue65.0%
HubSpot: offers operations toolstrue60.0%
HubSpot Hubs: add advanced functionality on top of the HubSpot CRMtrue90.0%
HubSpot CRM: enables tasks to move deals to the next stagetrue80.0%
HubSpot CRM: includes AI chatbots to qualify leadstrue80.0%
HubSpot CRM: allows delegation of follow-upstrue80.0%
HubSpot AI: creates relevant outreach content to maximize engagementtrue60.0%