Bitrix 24: Pricing Transparency

Arbitration Result

Status

completed

Resolved Value

low

Positive Spin

✓ Custom, customer-specific pricing tailored to your business needs.

Reasoning

High-confidence signals indicate pricing is not disclosed upfront and may vary by customer (custom_pricing, confidence 0.90; not disclosed before purchase, confidence 0.50). A single source suggesting 'clear' pricing exists but with lower confidence (0.50) and is outweighed by the stronger evidence toward limited transparency.

Completed At

1/8/2026, 12:51:35 PM

Claim	Suggested Value	Confidence
Bitrix24: pricing is generally straightforward https://www.techradar.com/reviews/bitrix24-crm-review	clear	50.0%
Bitrix24: includes a Value for Money section that accounts for 10% of the final score https://thedigitalprojectmanager.com/tools/bitrix24-review/	Value for Money section accounts for 10% of the final score	80.0%
Bitrix24: offers custom pricing https://thedigitalprojectmanager.com/tools/bitrix24-review/	custom_pricing	90.0%
Bitrix24: did not disclose this limitation before purchase https://www.trustpilot.com/review/bitrix24.com	not disclosed before purchase	50.0%
Bitrix24: evaluation factors include value for money https://thedigitalprojectmanager.com/tools/bitrix24-review/	value for money	60.0%