Zoho CRM: Support Availability

Arbitration Result

Status

completed

Resolved Value

24_7

Positive Spin

✓ 24/7 support availability for round-the-clock assistance

Reasoning

Highest-confidence, cross-source indication of around-the-clock support from emailtooltester (24/7 with 0.90). Capterra entries suggest more limited hours but with lower confidence. Therefore the consensus-supported canonical value is 24/7.

Completed At

1/8/2026, 9:32:17 AM

Claim	Suggested Value	Confidence
Zoho CRM: offers limited customer support for third-party app integrations https://www.capterra.com/p/155928/Zoho-CRM/reviews/	limited	65.0%
Zoho CRM: initiates phone calls as early as 7 a.m. https://www.capterra.com/p/155928/Zoho-CRM/reviews/	7:00 AM	60.0%
Zoho CRM: offers 24 hours per day support https://www.emailtooltester.com/en/crm/zoho-review/	24/7	90.0%
Zoho CRM support: is available Monday through Friday https://www.emailtooltester.com/en/crm/zoho-review/	Mon-Fri	90.0%
Zoho CRM: offers 24-hour support, Monday through Friday https://www.emailtooltester.com/en/crm/zoho-review/	24 hours, Monday through Friday	90.0%