Bigin: Contact Management

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Built-in contact management keeps leads and contacts organized in one place.

Reasoning

All four domains (PCMag, Trustpilot, Research.com, OnePageCRM) indicate that Bigin includes contact management; no domain reports absence. Treating each domain as a single opinion yields a consistent positive signal across credible sources.

Completed At

1/8/2026, 12:03:26 PM

Claim	Suggested Value	Confidence
Bigin by Zoho CRM: helps small businesses organize contacts https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	85.0%
Bigin by Zoho CRM: allows viewing your contacts' X profiles https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	80.0%
Bigin by Zoho CRM: offers comprehensive management tools for contacts through its perpetually free plan https://www.pcmag.com/reviews/bigin-by-zoho-crm	true (comprehensive management tools for contacts)	80.0%
Bigin by Zoho CRM: allows creating and assigning tasks related to each contact in the Activities tab https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	80.0%
Bigin by Zoho CRM: helps small businesses organize contacts https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	90.0%
Bigin by Zoho CRM: displays contact history on the right https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	75.0%
Zoho Bigin: is an effective CRM https://www.trustpilot.com/review/bigin.com	true	80.0%
Bigin by Zoho CRM: provides everything small businesses need to manage contacts, sales pipelines, and activities https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	90.0%
Bigin by Zoho CRM: is effective for following up with clients https://www.trustpilot.com/review/bigin.com	true	60.0%
Bigin by Zoho CRM: covers a 360-degree sales system https://www.trustpilot.com/review/bigin.com	true	90.0%
Bigin by Zoho CRM: helps busy solo entrepreneurs and small business owners manage customer relationships effectively https://research.com/software/reviews/bigin-by-zoho-crm-review	true	60.0%
Zoho Bigin: helps small businesses maintain customer interactions https://research.com/software/reviews/bigin-by-zoho-crm-review	true	90.0%
Bigin CRM: provides the Find & Merge Duplicates option https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: includes contact management https://www.onepagecrm.com/crm-reviews/bigin/	true	95.0%
Bigin by Zoho CRM: allows connecting deals to individual contacts rather than companies https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	80.0%
Bigin by Zoho CRM: displays the field Contact Name https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	80.0%
Bigin by Zoho CRM: organizes contacts https://research.com/software/reviews/bigin-by-zoho-crm-review	true	80.0%
Bigin by Zoho CRM: offers record management https://research.com/software/reviews/bigin-by-zoho-crm-review	true	80.0%
Bigin CRM: displays the related organization on the deal page https://www.onepagecrm.com/crm-reviews/bigin/	true	60.0%
Bigin CRM: includes duplicate management https://www.onepagecrm.com/crm-reviews/bigin/	true	60.0%
Bigin by Zoho CRM: maps records to relevant contact profiles https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	90.0%
Bigin CRM: shows the linked contact on the deal page https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: allows bulk deletion of contacts https://www.onepagecrm.com/crm-reviews/bigin/	true	80.0%
Bigin by Zoho CRM: displays the field Contact Owner https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	80.0%
Bigin by Zoho CRM: shows the contact information of the person assigned to the deal https://www.pcmag.com/reviews/bigin-by-zoho-crm	true	90.0%
Bigin CRM: has a duplicate management feature that only works when individual contacts are manually checked https://www.onepagecrm.com/crm-reviews/bigin/	true	80.0%
Bigin by Zoho CRM: provides a comprehensive understanding of customer interactions from the initial stages to completion https://research.com/software/reviews/bigin-by-zoho-crm-review	true	90.0%
Bigin CRM: allows exporting contacts from the main Contacts page https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Zoho Bigin: focuses on contacts https://www.trustpilot.com/review/bigin.com	true	90.0%
Bigin CRM: keeps a complete record of all communications https://www.onepagecrm.com/crm-reviews/bigin/	true	60.0%
Bigin CRM: provides a complete record of all communications with the contact https://www.onepagecrm.com/crm-reviews/bigin/	true	80.0%
Bigin CRM: requires selecting which information to retain when merging contacts into a master record https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: offers a basic tool to manage contacts https://www.onepagecrm.com/crm-reviews/bigin/	true	70.0%
Bigin CRM: automatically pulls in contacts' data https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: offers a 360º contact page that lets you send emails to a contact https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: allows moving a contact through your funnel from a single place https://www.onepagecrm.com/crm-reviews/bigin/	true	80.0%
Bigin CRM: allows viewing contact data on its 360º contact page https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: allows managing contacts https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: allows editing contact data on its 360º contact page https://www.onepagecrm.com/crm-reviews/bigin/	true	80.0%
Bigin CRM: provides the ability to update fields on the main Contacts page https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: displays some basic details for each contact on the main Contacts page https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin by Zoho CRM: free plan includes contact management https://research.com/software/reviews/bigin-by-zoho-crm-review	true	90.0%
Bigin by Zoho CRM: provides a centralized and intuitive platform for managing various aspects of customer interactions https://research.com/software/reviews/bigin-by-zoho-crm-review	true	80.0%
Bigin CRM mobile app: enables you to manage your contacts on the go https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin for Gmail browser extension: allows adding contacts from email directly to Bigin CRM https://www.onepagecrm.com/crm-reviews/bigin/	true	70.0%
Zoho Bigin: helps small businesses organize contacts https://research.com/software/reviews/bigin-by-zoho-crm-review	true	80.0%
Bigin CRM: opens a contact's 360-degree page when a contact is clicked https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: provides a 360º contact page https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: organizes every contact in a list or sheet on the main Contacts page https://www.onepagecrm.com/crm-reviews/bigin/	true	90.0%
Bigin CRM: is accessible from the device's Contacts app https://www.onepagecrm.com/crm-reviews/bigin/	true	60.0%
Bigin CRM: displays the associated contact for an activity when available https://www.onepagecrm.com/crm-reviews/bigin/	true	80.0%
Bigin CRM: allows selecting a suspected duplicate contact https://www.onepagecrm.com/crm-reviews/bigin/	true	60.0%
Bigin by Zoho CRM: covers all stages of the customer journey from initial product inquiries to after-sales service https://research.com/software/reviews/bigin-by-zoho-crm-review	true	90.0%
Bigin CRM: shows a notification beside the concerned contact in your database or list https://www.onepagecrm.com/crm-reviews/bigin/	true	60.0%
Bigin CRM: calls associated contacts https://www.onepagecrm.com/crm-reviews/bigin/	true	80.0%
Bigin CRM: allows changing owners on the main Contacts page https://www.onepagecrm.com/crm-reviews/bigin/	true	60.0%