Nutshell: Email Tracking / Opens / Clicks

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
✓ Reliable built-in email tracking for opens and clicks to quantify engagement.
Reasoning
All sources indicate Nutshell supports email tracking for opens and clicks. After aggregating each URL's opinions (treating multiple entries from the same domain as one opinion), every source reports true, with consistently high confidence across PCMag, Salesrobot, SalesDorado, Nutshell customers, and Software Advice.
Completed At
1/8/2026, 12:53:59 PM
ClaimSuggested ValueConfidence
Nutshell: tracks email communications
https://www.salesrobot.co/blogs/nutshell-review
true90.0%
Nutshell CRM: offers all features in a single plan
https://www.pcmag.com/reviews/nutshell-crm
true95.0%
Nutshell: offers a tracking feature
https://www.salesrobot.co/blogs/nutshell-review
true60.0%
Nutshell marketing module: allows tracking of open rates
https://salesdorado.com/en/crm/crm-software/review-nutshell-crm/
true90.0%
Nutshell: provides email click tracking
https://www.nutshell.com/customers
true90.0%
Nutshell: most verified customers are dissatisfied with its reporting and tracking capabilities
https://www.salesrobot.co/blogs/nutshell-review
true80.0%
Nutshell CRM: includes click tracking
https://www.softwareadvice.com/crm/nutshell-profile/
true90.0%
Nutshell CRM: offers email tracking
https://www.softwareadvice.com/crm/nutshell-profile/
true90.0%
Nutshell CRM: includes interaction tracking
https://www.softwareadvice.com/crm/nutshell-profile/
true65.0%
Nutshell marketing module: allows tracking of clicks
https://salesdorado.com/en/crm/crm-software/review-nutshell-crm/
true90.0%
Nutshell All-In-One: provides access to all Nutshell features
https://www.nutshell.com/customers
true95.0%
Nutshell: provides feedback on emails sent through the system
https://www.softwareadvice.com/crm/nutshell-profile/
true60.0%
Nutshell: provides non-delivery reports for emails
https://www.softwareadvice.com/crm/nutshell-profile/
true40.0%
Nutshell CRM: includes engagement tracking
https://www.softwareadvice.com/crm/nutshell-profile/
true60.0%
Nutshell CRM: provides access to all options via the left navigation bar
https://www.pcmag.com/reviews/nutshell-crm
true90.0%