Nutshell: Email Tracking / Opens / Clicks

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Reliable built-in email tracking for opens and clicks to quantify engagement.
Reasoning
All sources indicate Nutshell supports email tracking for opens and clicks. After aggregating each URL's opinions (treating multiple entries from the same domain as one opinion), every source reports true, with consistently high confidence across PCMag, Salesrobot, SalesDorado, Nutshell customers, and Software Advice.
Completed At
1/8/2026, 12:53:59 PM
ClaimSuggested ValueConfidence
Nutshell: tracks email communicationstrue90.0%
Nutshell CRM: offers all features in a single plantrue95.0%
Nutshell: offers a tracking featuretrue60.0%
Nutshell marketing module: allows tracking of open ratestrue90.0%
Nutshell: provides email click trackingtrue90.0%
Nutshell: most verified customers are dissatisfied with its reporting and tracking capabilitiestrue80.0%
Nutshell CRM: includes click trackingtrue90.0%
Nutshell CRM: offers email trackingtrue90.0%
Nutshell CRM: includes interaction trackingtrue65.0%
Nutshell marketing module: allows tracking of clickstrue90.0%
Nutshell All-In-One: provides access to all Nutshell featurestrue95.0%
Nutshell: provides feedback on emails sent through the systemtrue60.0%
Nutshell: provides non-delivery reports for emailstrue40.0%
Nutshell CRM: includes engagement trackingtrue60.0%
Nutshell CRM: provides access to all options via the left navigation bartrue90.0%