Business plan costs 59 per user per month
CRM software for SMEs
adoption is rapid
allows defining closing probabilities
allows exploration of its full functionality during the free trial
allows scheduling telephone sessions on higher-level plans
allows you to keep track of your pipeline and contacts on the move
allows you to quickly update your records
automates creating activities
automates notifications
automates pipeline step changes
automates sending follow-up emails
automatically adds a contact to a campaign
automation does not reach the level of HubSpot or Salesforce in terms of scenario depth
automation is more than sufficient for SMB use
automation is very well executed
automation makes life easier for teams without creating unnecessary complexity
automation rules are easy to configure
can be used by a team of 5 to 50 salespeople
centralizes data at the company level
connects to over 5,000 additional integrations via Zapier and viaSocket
contains contact details
contains documents
contains exchange history
contains position information
contains related opportunities
covers most of the needs of a modern SME
delighted reviewers with its platform
displays each opportunity on a map
does not rely solely on the rigor of individual sales reps
does not require a credit card
does not require cumbersome parameterization
does not require endless training
does not weigh down the tool
drives users' desire to use the product
enables adapting the pipeline to your sales cycle
enables designing emails using customizable templates
enables dragging and dropping opportunities from one stage to the next
enables launching simple campaigns directly from Nutshell CRM
enables monitoring of customer relationships globally
enables monitoring of customer relationships individually
enables users to maintain relationships with prospects at every stage of the sales cycle
has 5,000 connections via Zapier or viaSocket
has Calendly as a flagship integration
has QuickBooks as one of its flagship integrations
has a CRM functionalities rating of 4.3 out of 5
has a clear, visual, and easy-to-read interface
has a customer service rating of 4.8 out of 5
has a marketing rating of 4.0 out of 5
has a mature ecosystem
has a sales pipeline at its core
has a value-for-money rating of 4.6 out of 5
has an automation rating of 4.0 out of 5
has an ease of use rating of 4.7 out of 5
has an integrations rating of 4.5 out of 5
has an intuitive interface
has an overall rating of 4.5 out of 5
has flagship integrations that include Zoom
has found the right balance between automation depth and simplicity
has frictionless navigation, even for CRM novices
has its pipeline discussed in Salesdorado's review
has more than 200 native integrations
has no hidden charges
has no hidden costs
has no mandatory options
has over 200 native integrations in its marketplace
has strong customer support
helps SMBs avoid turning their CRM into a workflow factory
helps SMBs save time
helps centralize sales, contacts and campaigns
helps maintain a good follow-up rhythm
helps organize meetings
helps organize reminders
helps organize sales follow-up
includes LinkedIn Ads among its flagship integrations
includes Shopify among its flagship integrations
includes all related contacts
includes company sector
includes company size
includes the Engagement Foundation module free of charge with all plans
includes the Marketing Foundation module free of charge with all plans
includes the associated pipeline
integrated forms capture leads on your site
integrates several automation options
is a CRM
is a CRM software for SMEs
is a clear, modern CRM
is clear
is compatible with Zapier
is compatible with over 5,000 additional tools via Zapier
is compatible with over 5,000 additional tools via viaSocket
is compatible with viaSocket
is designed for the needs of SMEs
is designed to simplify the day-to-day work of sales teams
is easy to learn
is easy to use
is evaluated for its value for SMEs
is intuitive
is not suitable for users who need advanced automation
is not suitable for users who need native integrations
is not suitable for users who need reporting
is pragmatic
is reliable
is simple
is sufficient for most SMBs
is the subject of a review article
is well suited to B2B SMEs
leads are automatically added to Nutshell CRM with the right status or pipeline
lets you program personalized reminders based on change of status
lets you program personalized reminders based on inactivity
lets you program personalized reminders based on new opportunity
lets you set revenue or conversion targets
lets you track the performance of each salesperson
lists Apollo as a native integration
lists Calendly as a native integration
lists CallRail as a native integration
lists Google Workspace as a native integration
lists QuickBooks as a native integration
lists Shopify as a native integration
lists Teams as a native integration
lists Zoom as a native integration
maintains a blog dedicated to best business practices
manages business relationships with accounts
manages business relationships with contacts
manages contacts
manages opportunities
manages sales
offers Apollo as a flagship integration
offers Microsoft Teams integration
offers a fluid interface
offers a free 14-day trial period
offers a free 14-day trial period without requiring a credit card
offers a free 14-day trial without requiring a credit card
offers a logical interface
offers a marketing module
offers a pleasant interface for daily use
offers a pricing approach that is clear
offers a pricing approach that is pragmatic for SMEs
offers a pricing structure that is clear and flexible
offers a reasonable price
offers a solution for small and medium-sized businesses to improve their sales discipline
offers a well-stocked knowledge base
offers add-on modules that can be activated à la carte
offers all-inclusive support
offers an integrated calendar
offers an official marketplace listing
offers automation that is sufficiently developed
offers automations that are easy to configure
offers automations that are sufficient for everyday use
offers clear pricing
offers comprehensive account management
offers comprehensive contact management
offers exemplary customer support
offers flagship integrations including CallRail
offers fully customizable pipeline stages
offers good value for money
offers omnichannel management of customer exchanges
offers over 200 native integrations
offers regular webinars
offers well-integrated email campaigns and forms
operates without unnecessary complexity
pipeline has no issues
pipeline is fluid
provides Google Workspace integration
provides a customizable view
provides a modular pricing structure that adapts to company size and needs
provides a readable view
provides a simple and effective solution for managing lead databases without the need for additional tools
provides accessible customer support
provides automatic reminders
provides contact management
provides customer service renowned for responsiveness
provides direct support via chat and email to entry-level package users
provides direct support via chat to users of entry-level packages
provides direct support via email to users of entry-level packages
provides human customer support
provides human, competent, and accessible support to all customers, including those on entry-level plans.
provides omnichannel management of interactions, including WhatsApp
provides opportunity tracking
provides personalized support for account setup on higher-level plans
provides responsive customer support
provides sales forecasts
provides video tutorials
provides visual pipeline management
provides visualization by day, week, or salesperson
provides well-managed tracking for both contacts and companies
reporting easily covers the needs of an SME sales team
reporting is simpler
requires no credit card
requires no special technical skills
sends a welcome email
synchronizes WhatsApp automatically via native integrations and the Engagement module
synchronizes calls automatically via native integrations and the Engagement module
synchronizes emails automatically via native integrations and the Engagement module
synchronizes meetings automatically via native integrations and the Engagement module
updates a field in the prospect file
uses a per-user pricing model
works without deploying a gas factory
aims to do things well
allows you to find what you’re looking for in just a few clicks
automation functions are simpler than HubSpot's automation functions
automation functions are simpler than Salesforce's automation functions
avoids additional costs that mount up quickly in more complex CRMs
covers the essentials
dashboards are not suitable for detailed analysis
dashboards are sufficient for sales management
does not require a credit card
doesn't try to do everything
enables adding a contact quickly and pleasantly
enables almost immediate familiarity with the product
enables effective collaboration
enables moving an opportunity quickly and pleasantly
enables scheduling a reminder quickly and pleasantly
encourages daily use
has English-only documentation
has a clear interface
has a fluid interface
has a mobile application
has a user-centric UX designed with end-users in mind
has a well-organized interface
has an English-only interface
has an interface designed for field salespeople, not for system administrators
has no hidden fees
has no obscure options
includes a logical pipeline
includes a visual pipeline
includes activity management
includes contact management
is a CRM software
is a CRM software for SMEs
is a straightforward field CRM
is designed to get straight to the point
is easy to learn
is for SMEs
is less capable than HubSpot for complex workflows
is less capable than Salesforce for complex workflows
is not suitable for large organizations
maintains visibility over the sales cycle
marketing functions are simpler than HubSpot's marketing functions
marketing functions are simpler than Salesforce's marketing functions
nurtures prospects
offers CRM functionality
offers a fluid user experience
offers a free 14-day trial
offers a free 14-day trial period
offers a modern, ultra-intuitive interface
offers a pipeline view to track conversion stages at a glance
offers a pipeline view to track opportunities at a glance
offers a pipeline view to track priorities at a glance
offers a practical mobile application
offers a sales pipeline
offers automation
offers automation functionality
offers basic reporting features
offers deliberately simple sales and marketing automation
offers exemplary customer support
offers good value for money
offers limited automation
offers limited marketing functionality
offers marketing features as part of its main features
offers marketing functionality
offers natural navigation
offers reporting functionality
offers sequences
offers simple pricing
offers transparent pricing
offers well-thought-out sales and marketing automation
performs well in covering the essentials
pipeline view is a real winner
provides English-only support
provides a 14-day trial to evaluate ease of use
provides a broad range of functions
provides customer support at all levels
reaches its limits for highly customized workflows
reaches its limits in complex structures that involve multiple teams
receives praise from most users for its customer support
remains above all field CRMs
reporting functions are simpler than HubSpot's reporting functions
reporting functions are simpler than Salesforce's reporting functions
targets SMEs
targets small sales teams
tracks opportunities
uses English as its primary language
allows adding notes after an appointment directly from a smartphone
allows changing the status of an opportunity directly from a smartphone
allows updating files directly from a smartphone
allows users to work offline
follows the logic of web CRM
is available on Android
is available on iOS
is convenient for mobile teams
is convenient for those who alternate between the office and the field
is designed to support salespeople in the field
is focused on essential information
is readable
is simple
allows tracking of clicks
allows tracking of open rates
allows tracking of unsubscribes
centralizes data and actions within the Nutshell CRM
eliminates the need to export contacts to a third-party platform to run a lead nurturing sequence
eliminates the need to export contacts to a third-party platform to send a newsletter
is a real plus for SMEs
provides automated reminders in the same environment
provides campaigns in the same environment
provides forms in the same environment
costs 42 per user per month
includes marketing and engagement modules
offers API integration
offers advanced reporting
offers sales automation
offers the best balance between automation and reporting for SMEs
offers the best balance between price and automation for SMEs
offers the best balance between price and reporting for SMEs
supports multiple pipelines
allows templates to be customized
enables creation of invoices directly from Nutshell
enables creation of quotes directly from Nutshell
enables sending of invoices directly from Nutshell
enables sending of quotes directly from Nutshell
enables tracking of invoices directly from Nutshell
enables tracking of quotes directly from Nutshell
synchronizes data with opportunities, eliminating double entry
allows up to 100 open leads
costs 13 per user per month
offers calendar integration
offers email integration
offers management of contacts
offers management of conversations
offers management of leads
is charged per company
is included in all Nutshell Sales plans via the Foundation version
offers an unlimited AI chatbot
offers form tracking
offers webchat
costs 79 per user per month
includes advanced access controls
includes customized reporting
includes direct SQL
includes priority support
Marketing Foundation is included with all Nutshell Sales plans
can send up to eight times its contact limit per month
is billed on a per-company basis
offers access to SMS marketing
requires an active Nutshell Sales subscription
allows consulting contacts within seconds
allows consulting opportunities within seconds
allows consulting tasks within seconds
allows consulting upcoming activities within seconds
offers partial offline access
covers the basic needs of an SME effectively
does not replace a full marketing automation software
enables targeting audiences using CRM segmentation
is kept deliberately simple
is not as sophisticated as a dedicated platform
has multiple hidden costs
is a CRM
is a market giant
is complex
includes an email editor
includes attribution reports
includes forms
includes landing pages
includes advanced customization
includes all Pro features
includes change logs
includes integrated AI
shows conversion rates in real time
shows opportunities in progress in real time
shows pipeline value in real time
shows sales won in real time
has more complex reporting capabilities than Nutshell
is a CRM
is a market giant
reporting is not as simple as Nutshell's
has areas for improvement in activity creation
has areas for improvement in integrated calls
is well-suited to the needs of traveling sales reps
is a real sales management tool
is perfect for structuring sales cycles
is simple and effective
helps measure sales activity
helps track performance
is ideal for small teams
costs 25 per user per month
includes all Nutshell Foundation functions
provides extensive performance reporting and analysis capabilities
adds new qualified leads to your pipeline according to your prospecting criteria
automatically identifies new qualified leads according to your prospecting criteria
is an integrated enrichment tool
enables SMEs to pilot their pipeline more finely
helps automate their pipeline
is ideal for growth-phase SMEs
serves as a strategic lever for automation
serves as a strategic lever for personalization
is ideal for organizations requiring a higher level of automation
is ideal for organizations requiring customized workflows
allows adding notes on the move
allows consulting contacts and opportunities
adds SMS capability, primarily available in the US and Canada
offers more comprehensive customer conversation features
is ideal for teams that are new to CRM
is ideal for teams that want to structure their sales processes
allows you to send larger campaigns
provides enriched reports
lacks integrated calls
lacks push notifications
hosts a Nutshell review
is a website
is the modern all-in-one CRM suite
is an AI-native CRM
is a LinkedIn prospecting tool designed for agencies
is included free of charge
pricing is based on the number of marketing contacts
do not provide direct support via chat and email to entry-level package users
is ideal for large organizations or multi-team structures with advanced analytical needs
are billed on a per-company basis
rates vary according to the size of your base
has a monthly limit of 150 marketing emails when not subscribed to Marketing Pro
has a rating of 4.0 out of 5
operates on a per-user basis
is a French alternative to the email signature giants
is titled 'What's the value of this CRM software for SMEs?'
is a market-leading forms management tool
Nutshell is a CRM software for SMEs.
Nutshell offers a modular pricing structure designed to adapt to company size and needs.
Nutshell Sales operates on a per-user basis.
Nutshell Marketing and Engagement modules are billed on a per-company basis.
Nutshell is a CRM software for SMEs.
Nutshell is a CRM software for SMEs.
Nutshell Engagement is charged per company.
Nutshell Engagement is included in all Nutshell Sales plans via the Foundation version.
Nutshell Engagement includes form tracking, webchat and unlimited AI chatbot.
Nutshell Engagement Pro version adds SMS capability (mainly available in the US and Canada) and more comprehensive customer conversation features.
HubSpot Chatbot is a strategic lever for automation and personalization.
Nutshell is a CRM software for SMEs.
Clarify.ai is the AI-native CRM.
Bitrix24 is the modern all-in-one CRM suite.
Nutshell is a CRM software for SMEs.
Nutshell Review: What's the value of this CRM software for SMEs? is a review article about Nutshell.
Nutshell Foundation plan costs 13 per user per month.
Nutshell Growth plan costs 25 per user per month.
Nutshell Pro plan costs 42 per user per month.
Nutshell Business plan costs 59 per user per month.
Nutshell Enterprise plan costs 79 per user per month.
Nutshell Foundation plan includes management of contacts, leads and conversations, up to 100 open leads, email and calendar integration.
Nutshell Growth plan includes all Nutshell Foundation functions plus extensive performance reporting and analysis capabilities.
Nutshell Pro plan includes sales automation, advanced reporting, multi-pipelines, API integration.
Nutshell Business plan includes all Pro features plus advanced customization, integrated AI, change logs.
Nutshell Enterprise plan includes advanced access controls, customized reporting, direct SQL, priority support.
Nutshell includes the Marketing Foundation and Engagement Foundation modules free of charge with all plans.
Nutshell Foundation is ideal for teams who are new to CRM and want to structure their sales processes.
Nutshell Growth is ideal for small teams wishing to measure sales activity and track performance.
Nutshell Pro is ideal for SMEs in growth phase, wishing to automate and pilot their pipe more finely.
Nutshell Business is ideal for organizations requiring customized workflows and a higher level of automation.
Nutshell Enterprise is ideal for large organizations or multi-team structures with advanced analytical needs.
Nutshell is a CRM software for SMEs.
Salesdorado is a website.
Nutshell is a CRM software for SMEs.
Nutshell manages business relationships on two levels: contacts and accounts.
Nutshell contact sheets contain essential information such as contact details, position, exchange history, documents, and related opportunities.
Nutshell account cards centralize data at company level, including size, sector, associated pipeline, and all related contacts.
Nutshell enables monitoring of customer relationships both individually and globally.
Nutshell synchronizes interactions such as emails, calls, meetings, and WhatsApp automatically via native integrations and the Engagement module.
Nutshell provides omnichannel management of customer exchanges.
Nutshell offers an integrated calendar to organize reminders, meetings, and sales follow-up.
Nutshell provides automatic reminders and visualization by day, week, or salesperson to keep priorities clear.
Nutshell ticks all the boxes when it comes to contact and account management.
Nutshell's dual level of tracking (contacts and companies) is very well managed.
Nutshell's omnichannel management of interactions, including WhatsApp, is a real asset.
Nutshell integrates several automation options designed to simplify the day-to-day work of sales teams without weighing down the tool.
Nutshell can automate repetitive tasks, such as creating activities, sending follow-up emails, notifications, or pipeline step changes.
Nutshell automation rules are easy to configure and require no special technical skills.
Nutshell's email sequences enable you to maintain relationships with prospects at every stage of the sales cycle.
Nutshell lets you program personalized reminders according to triggers such as new opportunity, inactivity, or change of status.
Nutshell helps maintain a good follow-up rhythm without relying solely on the rigor of individual sales reps.
Nutshell offers lighter marketing automations, such as automatically adding a contact to a campaign, sending a welcome email, and updating a field in the prospect file.
Nutshell is simple, intuitive and sufficient for most SMBs looking to save time without turning their CRM into a workflow factory.
Nutshell has found the right balance between automation depth and simplicity.
Nutshell's automation is sufficiently developed to make life easier for teams without creating unnecessary complexity.
Nutshell's automation does not reach the level of HubSpot or Salesforce in terms of scenario depth, but for SMB use it is more than sufficient and very well executed.
Nutshell offers a free 14-day trial with no credit card required.
Nutshell is a CRM software for SMEs.
Nutshell's mobile CRM application is available on iOS.
Nutshell's mobile CRM application is available on Android.
Nutshell's mobile CRM application is designed to support salespeople in the field.
Nutshell's mobile CRM application follows the logic of web CRM, being simple, readable and focused on essential information.
Contacts, opportunities, tasks and upcoming activities can be consulted in a matter of seconds in the Nutshell mobile CRM application.
Nutshell's mobile CRM application allows updating files, adding notes after an appointment, or changing the status of an opportunity directly from a smartphone.
Nutshell's mobile CRM application is convenient for mobile teams or those who alternate between the office and the field.
The Nutshell mobile CRM application offers partial offline access.
Nutshell's mobile CRM application allows users to continue working even without a connection.
Nutshell is a CRM software for SMEs.
Nutshell customer support is one of Nutshell's strong points.
Nutshell provides human, accessible and responsive customer support.
Nutshell provides direct support via chat and email to users of entry-level packages.
Nutshell provides direct support via chat and email to entry-level package users, which is far from the case with most competitors.
Nutshell allows scheduling telephone sessions on higher-level plans.
Nutshell provides personalized support for account setup on higher-level plans.
Nutshell offers a well-stocked knowledge base.
Nutshell provides video tutorials.
Nutshell offers regular webinars.
Nutshell maintains a blog dedicated to best business practices.
Nutshell Marketing is billed on a per-company basis and requires an active subscription to Nutshell Sales.
Nutshell Marketing's Marketing Foundation package is included free of charge.
Nutshell Marketing's Marketing Pro is priced according to the number of marketing contacts.
Nutshell Marketing's Marketing Foundation is included with all Nutshell Sales plans.
Nutshell Marketing's Marketing Foundation includes an email editor, forms, landing pages and attribution reports.
Nutshell Marketing's Marketing Pro rates vary according to the size of your base.
Nutshell Marketing's Marketing Pro plan allows you to send larger campaigns.
Nutshell Marketing's Marketing Pro plan gives access to SMS marketing.
Nutshell Marketing's Marketing Pro plan provides enriched reports.
Each Nutshell Marketing account can send up to eight times its contact limit per month.
Without a Nutshell Marketing's Marketing Pro subscription, the monthly limit remains 150 marketing emails.
Nutshell is a CRM software for SMEs.
Typeform is a market-leading forms management tool.
Signitic is the French alternative to the email signature giants.
Closely is the LinkedIn prospecting tool designed for agencies.
Nutshell provides an official marketplace listing with over 200 native integrations covering most of the needs of a modern SME.
Nutshell's flagship integrations include Apollo.
Nutshell's flagship integrations include Calendly.
Nutshell's flagship integrations include CallRail.
Nutshell's flagship integrations include LinkedIn Ads.
Nutshell's flagship integrations include QuickBooks.
Nutshell's flagship integrations include Shopify.
Nutshell's flagship integrations include Zoom.
Nutshell's flagship integrations include Microsoft Teams.
Nutshell's flagship integrations include Google Workspace.
Nutshell is compatible with Zapier.
Nutshell is compatible with viaSocket.
Nutshell can connect to over 5,000 additional integrations via Zapier and viaSocket.
Nutshell's ecosystem is surprisingly mature.
Nutshell has more than 200 native integrations.
Nutshell has 5,000 connections via Zapier or viaSocket.
Nutshell offers a free 14-day trial period with no credit card required.
Nutshell is a CRM software for SMEs.
Nutshell includes a marketing module that lets you launch simple campaigns directly from Nutshell CRM.
Nutshell's marketing module centralizes data and actions in the same Nutshell CRM, eliminating the need to export contacts to a third-party platform to send a newsletter or a lead nurturing sequence.
Nutshell's marketing module lets you design emails using customizable templates.
Nutshell's marketing module lets you target audiences using CRM segmentation.
Nutshell's marketing module lets you track results such as open rates, clicks, and unsubscribes.
Nutshell's integrated forms capture leads on your site, which are automatically added to Nutshell CRM with the right status or pipeline.
Nutshell's marketing module is deliberately kept simple.
Nutshell's marketing module doesn’t replace a full marketing automation software, but it covers the basic needs of an SME very well.
Nutshell's marketing module doesn't have the sophistication of a dedicated platform.
For SMEs, Nutshell's marketing module is a real plus: campaigns, forms and automated reminders in the same environment.
Nutshell is a CRM software for SMEs.
The heart of Nutshell is its sales pipeline.
Nutshell's interface is clear, visual and easy to read.
Nutshell represents each opportunity in a map view.
Nutshell lets you drag and drop opportunities from one stage to the next.
Nutshell's pipeline stages are fully customizable.
Nutshell lets you adapt the pipeline to your sales cycle.
Nutshell lets you define closing probabilities.
Nutshell lets you set revenue or conversion targets and track the performance of each salesperson.
Nutshell dashboards show sales won, opportunities in progress, conversion rates and pipeline value in real time.
Salesdorado's review states that there is nothing wrong with Nutshell's pipeline.
Nutshell provides a readable, customizable view that is easy to use.
Nutshell does not require cumbersome parameterization or endless training.
Salesdorado's review discusses Nutshell's pipeline.
Nutshell CRM is a CRM software for SMEs.
Nutshell CRM remains above all a field CRM.
Nutshell CRM offers a fluid user experience and a wealth of functions.
Nutshell CRM is designed to get straight to the point: tracking opportunities, nurturing prospects, collaborating effectively and maintaining visibility over the sales cycle.
Nutshell CRM covers the essentials, and does so quite well.
Nutshell CRM's automation, reporting and marketing functions are simpler than those of Salesforce and HubSpot.
For an SME, Nutshell CRM's automation, reporting and marketing functions are more than enough.
Nutshell CRM offers a free 14-day trial period with no credit card required.
Nutshell CRM has a mobile application.
Nutshell CRM's main features include CRM and sales pipeline.
Nutshell CRM's main features include contact and activity management.
Nutshell CRM's main features include automation and sequences.
Nutshell CRM's main features include marketing features.
Salesforce is a market giant.
HubSpot is a market giant.
Nutshell CRM is a straightforward field CRM.
Nutshell is a CRM software for SMEs.
HubSpot Chatbot is a strategic lever for automation and personalization.
Clarify.ai is the AI-native CRM.
Bitrix24 is the modern all-in-one CRM suite.
Salesforce is a CRM.
HubSpot is a CRM.
Nutshell is a CRM software for SMEs.
The Nutshell Review discusses Nutshell, a CRM software for SMEs.
Salesdorado hosts a Nutshell review.
The Nutshell Review is titled 'What's the value of this CRM software for SMEs?'
Nutshell offers add-on modules that can be activated à la carte.
Nutshell Quotes & Invoices add-on lets you create, send and track quotes and invoices directly from Nutshell.
Nutshell Quotes & Invoices add-on allows templates to be customized and synchronizes data with opportunities, eliminating double entry.
Nutshell LeadBoost is an integrated enrichment tool that automatically identifies and adds new qualified leads to your pipeline according to your prospecting criteria.
Nutshell’s pricing structure is clear and flexible.
Nutshell Pro plan offers the best balance between price, automation and reporting for SMEs.
Nutshell uses a per-user pricing model, and the Pro plan includes marketing and engagement modules.
Nutshell has no hidden costs.
Nutshell provides all-inclusive support.
Nutshell’s pricing approach is clear and pragmatic for SMEs.
Nutshell is a CRM software for SMEs.
Nutshell is a CRM software for SMEs.
Nutshell is a clear, modern CRM that is easy to learn.
Nutshell is well suited to B2B SMEs that want to centralize their sales, contacts and campaigns without deploying a gas factory.
Nutshell's pipeline is fluid.
Nutshell's interface is intuitive.
Nutshell's customer support is exemplary.
Nutshell is offered at a reasonable price, with no hidden costs or mandatory options.
Nutshell is not suitable for users who need advanced automation, reporting or native integrations.
Nutshell can be used by a team of 5 to 50 salespeople.
Nutshell offers a free 14-day trial period with no credit card required.
Nutshell pleasantly surprised reviewers with its platform.
Nutshell CRM is a CRM software for SMEs.
Nutshell CRM has a modern, ultra-intuitive interface.
Nutshell CRM's interface is clear, well-organized and fluid.
Nutshell CRM offers natural navigation.
Nutshell CRM lets you find what you’re looking for in just a few clicks.
Nutshell CRM is easy to learn, with getting to grips almost immediate.
Nutshell CRM is a CRM that makes you want to use it every day.
Nutshell CRM includes a visual and logical pipeline.
Nutshell CRM's pipeline view lets you track opportunities, conversion stages and priorities at a glance.
Nutshell CRM's pipeline view is a real winner.
Nutshell CRM's pipeline view is a real sales management tool, simple and effective, perfect for structuring sales cycles.
Nutshell CRM's UX is designed with end-users in mind.
Nutshell CRM doesn't try to do everything, but to do it well.
Nutshell CRM's interface is designed for field salespeople, not system administrators.
Daily tasks in Nutshell CRM, such as adding a contact, scheduling a reminder, or moving an opportunity, are quick and pleasant to perform.
Nutshell CRM offers exemplary customer support.
Most users praise Nutshell CRM's customer support.
Nutshell CRM's customer support is accessible at all levels.
Nutshell CRM pricing is simple and transparent.
Nutshell CRM has no hidden fees.
Nutshell CRM has no obscure options.
Nutshell CRM provides good value for money.
Nutshell CRM pricing avoids additional costs that mount up quickly in more complex CRMs.
Nutshell CRM has a practical mobile application.
Nutshell CRM's mobile application lets you consult contacts and opportunities, and add notes on the move.
Nutshell CRM's mobile app is well-suited to the needs of traveling sales reps.
Nutshell CRM's mobile app has areas for improvement in activity creation and integrated calls.
Nutshell CRM's reporting features are fairly basic.
Nutshell CRM's dashboards are sufficient for sales management but not for detailed analysis.
Nutshell CRM's marketing functions are limited.
Nutshell CRM offers limited automation.
Nutshell CRM's sales and marketing automation is well thought-out but deliberately simple.
Nutshell CRM is not as capable as HubSpot or Salesforce for complex workflows.
Nutshell CRM is not suitable for large organizations.
Nutshell CRM is aimed at SMEs and small sales teams.
Nutshell CRM will reach its limits for more complex structures with multiple teams or highly customized workflows.
Nutshell CRM's interface, support and documentation are in English only.
Nutshell CRM is entirely English-speaking.
Nutshell CRM offers a free 14-day trial period.
Nutshell CRM offers a free 14-day trial with no credit card required.
During the Nutshell free trial, you can explore the tool in all its functional detail.
Nutshell CRM's 14-day trial lets you get a concrete idea of how easy it is to use.
Nutshell is a CRM designed for the needs of SMEs.
Nutshell has an overall rating of 4.5 out of 5.
Nutshell is a reliable, clear and pragmatic CRM.
Nutshell manages sales, contacts and opportunities without unnecessary complexity.
Nutshell is an interesting solution for small and medium-sized businesses looking to improve their sales discipline.
Nutshell has an ease of use rating of 4.7 out of 5.
Nutshell's interface is fluid, logical and pleasant to use on a daily basis.
Nutshell's navigation is frictionless, even for CRM novices.
Nutshell adoption is rapid.
Nutshell makes users want to use it.
Nutshell has a CRM functionalities rating of 4.3 out of 5.
Nutshell provides visual pipeline management, opportunity tracking, contact management, automatic reminders, and sales forecasts.
Nutshell's reporting is simpler than Salesforce's reporting.
Nutshell's reporting easily covers the needs of an SME sales team.
Nutshell has a marketing and automation rating of 4.0 out of 5.
Nutshell's email campaigns and forms are well integrated.
Nutshell's automations are easy to configure and sufficient for everyday use.
Nutshell provides a simple but effective solution for managing lead databases without the need for additional tools.
Nutshell's mobile application rating is 4.0 out of 5.
Nutshell's mobile application allows you to keep track of your pipeline and contacts on the move, and quickly update your records.
Nutshell's mobile application does not have push notifications or integrated calls.
Nutshell's integrations rating is 4.5 out of 5.
Nutshell’s ecosystem of integrations includes over 200 native integrations in its marketplace.
Nutshell lists Apollo as a native integration.
Nutshell lists CallRail as a native integration.
Nutshell lists Calendly as a native integration.
Nutshell lists QuickBooks as a native integration.
Nutshell lists Zoom as a native integration.
Nutshell lists Google Workspace as a native integration.
Nutshell lists Shopify as a native integration.
Nutshell lists Teams as a native integration.
Nutshell is compatible with over 5,000 additional tools via Zapier and viaSocket.
Nutshell's customer service rating is 4.8 out of 5.
Nutshell's customer service is renowned for its responsiveness.
Nutshell's support is human, competent and accessible to all customers, even on entry-level plans.
Nutshell has a value-for-money rating of 4.6 out of 5.
Nutshell offers clear pricing with no hidden charges.
Nutshell provides good value for money, especially when compared to HubSpot's complexity and multiple hidden costs.
Nutshell offers a free 14-day trial period with no credit card required.
HubSpot has complexity and multiple hidden costs.
Salesforce has more complex reporting than Nutshell.
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<title>Nutshell Review: What's the value of this CRM software for SMEs?</title><style 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{"@context":"https://schema.org/","@type":"Article","@id":"https://salesdorado.com/en/crm/crm-software/review-nutshell-crm/#Article","url":"https://salesdorado.com/en/crm/crm-software/review-nutshell-crm/","inLanguage":"en-US","mainEntityOfPage":"https://salesdorado.com/en/crm/crm-software/review-nutshell-crm/","headline":"Nutshell Review: What's the value of this CRM software for SMEs?","description":"We've tested Nutshell, a CRM software that's becoming increasingly popular with SMEs. Interface, support, pricing...read our detailed review.","articleBody":"\"Nutshell\" : this name fits in well with the identity of this CRM: a solution that gets straight to the point and doesn't get bogged down in superfluous complexity. Nutshell has the advantage of offering both a fluid user experience and a wealth of functions. It's a far cry from the gasworks of Salesforce or HubSpot. With Nutshell, everything is designed to get straight to the point: tracking opportunities, nurturing prospects, collaborating effectively and maintaining visibility over the sales cycle. It's a pragmatic, well-executed tool, with a strong emphasis on ease of adoption. So, yes, Nutshell remains above all a field CRM: the automation, reporting and marketing functions are simpler than those of the market giants, but for an SME, that's more than enough. The tool covers the essentials, and does so quite well. In this article, we take a detailed look at Nutshell's strengths and limitations, its main features and pricing, to help you see if this CRM software might be right for your organization. Try Nutshell for free The best way to make up your own mind about Nutshell is to try it out. The publisher offers a free 14-day trial period, with no credit card required. You'll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use. Try Nutshell for free Our opinion on Nutshell CRM...in a nutshell Perimeter Score Salesdorado's review Overall rating 4,5 / 5 A reliable, clear and pragmatic CRM, perfectly calibrated for SMEs. The tool does exactly what it promises: managing sales, contacts and opportunities without unnecessary complexity. It's an interesting solution for small and medium-sized businesses looking to improve their sales discipline. Ease of use 4,7 / 5 This is clearly one of Nutshell's major strengths. The interface is fluid, logical and pleasant to use on a daily basis. Navigation is frictionless, even for CRM novices. Adoption is rapid and the tool makes you want to use it, which is not always the case with CRM software (we won't name names...). CRM functionalities 4,3 / 5 Everything is there, well thought out and well integrated: visual pipeline management, opportunity tracking, contact management, automatic reminders, sales forecasts and more. Reporting remains simpler than on Salesforce, but it easily covers the needs of an SME sales team. This is CRM software designed for the needs of SMEs. Marketing & automation 4,0 / 5 Email campaigns and forms are well integrated. Automations are easy to configure and sufficient for everyday use (reminders, alerts, assignments). The result is a simple but effective solution for managing lead databases without the need for additional tools. Mobile application 4,0 / 5 The application allows you to keep track of your pipeline and contacts on the move, and quickly update your records. There's still room for improvement: no push notifications or integrated calls, but for on-the-go use, it does the job. Integrations 4,5 / 5 Nutshell's ecosystem of integrations is very solid, with over 200 native integrations listed on its marketplace (Apollo, CallRail, Calendly, QuickBooks, Zoom, Google Workspace, Shopify, Teams, etc.) and compatibility with over 5,000 additional tools via Zapier and viaSocket. Customer service 4,8 / 5 Customer service is renowned for its responsiveness. Support is human, competent and accessible to all customers, even on entry-level plans. And that's a real point of differentiation in a market where support often comes at a high price. Value for money 4,6 / 5 Nutshell offers clear pricing with no hidden charges. The value/cost ratio is pretty good. You really get what you pay for, especially when compared to the complexity and multiple hidden costs of HubSpot (to name but one). Try Nutshell for free The best way to make up your own mind about Nutshell is to try it out. The publisher offers a free 14-day trial period, with no credit card required. You'll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use. Try Nutshell for free Pros & Cons \tA modern, ultra-intuitive interface. That's the first thing you notice: everything is clear, well-organized and fluid. Navigation is natural, you find what you're looking for in just a few clicks, and getting to grips with it is almost immediate. It's a CRM that makes you want to use it every day. \tA visual and logical pipeline. The pipeline view is a real winner: it lets you track opportunities, conversion stages and priorities at a glance. It's a real sales management tool, simple and effective, perfect for structuring sales cycles. \tA UX designed with end-users in mind. Nutshell doesn't try to do everything, but to do it well. The interface is designed for field salespeople, not system administrators. Daily tasks (adding a contact, scheduling a reminder, moving an opportunity) are really quick and pleasant to perform. \tExemplary customer support. We haven't tested it directly, but the majority of users praise the quality and responsiveness of customer service (see, for example, the reviews posted on the B2B review site Capterra). What's more, support is accessible at all levels, which is quite rare. \tGood value for money. No hidden fees, no obscure options. Pricing is simple and transparent, as we'll see later in the article, with a true SMB logic. You get what you pay for, especially compared to more complex CRMs where additional costs (integrations, support, automations) mount up quickly. \tA practical mobile application. It lets you consult contacts and opportunities, and add notes on the move. Overall, it's well-suited to the needs of traveling sales reps, even if some features still need to be improved (activity creation, integrated calls). \tA lack of depth on some features. Reporting, in particular, remains fairly basic. Dashboards are sufficient for sales management, but not for detailed analysis. The same applies to marketing functions. \tLimited automation. Sales and marketing automation is well thought-out, but deliberately simple. It's a far cry from the complex workflows and conditional sequences of HubSpot or Salesforce. \tNot suitable for large organizations. Nutshell is clearly aimed at SMEs and small sales teams. More complex structures, with multiple teams or highly customized workflows, will quickly reach the tool's limits. \tInterface, support and documentation in English only. The tool is entirely English-speaking. For teams not at ease with the language of Shakespeare, this can be a real barrier to adoption. A real pity. Try Nutshell for free The best way to make up your mind about Nutshell is to try it out. The publisher offers a free 14-day trial period, with no credit card required. You'll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use. Try Nutshell for free Our opinion of Nutshell's main features CRM and sales pipeline The heart of Nutshell, as with any sales CRM, is its sales pipeline. The interface is clear, visual and easy to read. Each opportunity is represented in a map view, enabling you to track the progress of deals at a glance. You simply drag and drop opportunities from one stage to the next. The stages are of course fully customizable: you can adapt the pipeline to your sales cycle, define closing probabilities, set revenue or conversion targets and track the performance of each salesperson. Dashboards show sales won, opportunities in progress, conversion rates and pipeline value in real time. Salesdorado's review There's nothing wrong with Nutshell's pipeline, even if, let's be honest, most CRMs on the market have reached this standard. We've got everything we need: a readable, customizable view that's easy to use, with no need for cumbersome parameterization or endless training. Contact and activity management Like any good B2B CRM, Nutshell manages business relationships on two levels: contacts (or interlocutors) and accounts (or companies). Each contact sheet contains essential information (contact details, position, exchange history, documents, related opportunities). Account cards, on the other hand, centralize data at company level: size, sector, associated pipeline and all related contacts. This dual reading enables the relationship to be monitored both individually and globally. Interactions (emails, calls, meetings, WhatsApp) are automatically synchronized thanks to native integrations and via the Engagement module. You really do have access to omnichannel management of customer exchanges, which is a very good thing, because it enables you to keep a complete record of your entire customer relationship. In terms of activities, Nutshell offers an integrated calendar to organize reminders, meetings and sales follow-up. Automatic reminders and visualization by day, week or salesperson keep priorities clear. The overall effect is well thought-out: the salesperson knows what to do, when and for whom, without having to juggle several screens. Salesdorado's review Nutshell ticks all the boxes when it comes to contact and account management. The dual level of tracking (contacts and companies) is very well managed, and omnichannel management of interactions (including WhatsApp!) is a real asset. Automation & sequences Nutshell integrates several automation options designed to simplify the day-to-day work of sales teams without weighing down the tool. You can automate repetitive tasks, such as creating activities, sending follow up emails, notifications or pipeline step changes. These rules are easy to configure, and require no special technical skills. Email sequences enable you to maintain relationships with prospects at every stage of the sales cycle. You can program personalized reminders according to specific triggers (new opportunity, inactivity, change of status). This helps to maintain a good follow-up rhythm without relying solely on the rigor of individual sales reps. There are also lighter marketing automations: automatic addition of a contact to a campaign, sending a welcome email, updating a field in the prospect file, etc. It's simple, intuitive and sufficient for most SMBs, who are looking above all to save time without turning their CRM into a workflow factory. Salesdorado's review Nutshell has found the right balance. Automation is sufficiently developed to make life easier for teams, without creating unnecessary complexity. We're clearly not at the level of HubSpot or Salesforce in terms of scenario depth, but for SMB use, it's more than sufficient and very well executed. Try Nutshell for free The best way to make up your mind about Nutshell is to try it out. The publisher offers a free 14-day trial period, with no credit card required. You'll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use. Try Nutshell for free Marketing features Like more and more B2B CRMs, Nutshell includes a marketing module that lets you launch simple campaigns directly from the CRM. The idea is to centralize data and actions in the same tool: no need to export your contacts to a third-party platform to send a newsletter or a lead nurturing sequence. You can design emails from customizable templates, target your audiences using CRM segmentation, and track results (open rates, clicks, unsubscribes). Integrated forms make it easy to capture leads on your site, which are automatically added to the CRM with the right status or pipeline. The marketing module is deliberately kept simple: it doesn't replace a full marketing automation software, but it covers the basic needs of an SME very well. Salesdorado's review Nutshell's marketing module doesn't have the sophistication of a dedicated platform, but it ticks the essential boxes. For SMEs, it's a real plus: campaigns, forms and automated reminders in the same environment. Mobile application Nutshell offers a mobile CRM application available on iOS and Android, designed to support salespeople in the field. The interface follows the logic of web CRM: simple, readable and focused on essential information. Contacts, opportunities, tasks and upcoming activities can be consulted in a matter of seconds. You can update files, add notes after an appointment or change the status of an opportunity directly from your smartphone. Convenient for mobile teams or those who alternate between the office and the field. The application also offers partial offline access, so you can continue working even without a connection. Nutshell Reviews: Customer Service Nutshell's customer support is one of its strong points. The publisher relies on human, accessible and responsive support, whatever the plan chosen. Even users of entry-level packages benefit from direct support via chat and email, which is far from the case with most competitors. On higher levels, it is also possible to schedule telephone sessions or obtain personalized support for account set-up. In addition, Nutshell offers a well-stocked knowledge base, with video tutorials, regular webinars and a blog dedicated to best business practices. Nutshell Reviews: Integrations & Ecosystem Nutshell provides an official marketplace listing over 200 native integrations covering most of the needs of a modern SME: prospecting, marketing, electronic signature, telephony, accounting, ecommerce, collaborative tools, etc. Flagship integrations include Apollo, Calendly, CallRail, LinkedIn Ads, QuickBooks, Shopify, Zoom, Microsoft Teams and, of course, the Google Workspace suite. Nutshell is also compatible with Zapier and viaSocket, opening the door to over 5,000 additional integrations. So you can connect your CRM to almost any business application. Salesdorado's review Nutshell's ecosystem is surprisingly mature. More than 200 native integrations and 5,000 connections via Zapier or viaSocket, that's impressive for a CRM of this range. Try Nutshell for free The best way to make up your own mind about Nutshell is to try it out. The publisher offers a free 14-day trial period, with no credit card required. You'll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use. Try Nutshell for free Nutshell review: Prices and value for money Nutshell offers a modular pricing structure designed to adapt to company size and needs. The core product, Nutshell Sales, operates on a per-user basis, while the Marketing and Engagement modules are billed on a per-company basis. Nutshell Sales This is the heart of CRM. All plans include the Marketing Foundation and Engagement Foundation modules free of charge. Plan Price list (no obligation) Key features Ideal for Foundation 13/user/month Management of contacts, leads and conversations, up to 100 open leads, email and calendar integration. Teams who are new to CRM and want to structure their sales processes. Growth 25/user/month All Foundation functions + extensive performance reporting and analysis capabilities. Small teams wishing to measure sales activity and track performance. Pro 42/user/month Sales automation, advanced reporting, multi-pipelines, API integration. SMEs in growth phase, wishing to automate and pilot their pipe more finely. Business 59/user/month All Pro features + advanced customization, integrated AI, change logs. Organizations requiring customized workflows and a higher level of automation. Enterprise 79/user/month Advanced access controls, customized reporting, direct SQL, priority support. Large organizations or multi-team structures with advanced analytical needs. Nutshell Marketing Nutshell Marketing is billed on a per-company basis and requires an active subscription to Nutshell Sales. The Marketing Foundation package is included free of charge. Marketing Pro, on the other hand, is priced according to the number of marketing contacts. \tMarketing Foundation: included with all Sales plans. Includes email editor, forms, landing pages and attribution reports. \tMarketing Pro: rates vary according to the size of your base. The plan allows you to send larger campaigns, gives access to SMS marketing and enriched reports. Each account can send up to 8 times its contact limit per month. Without a Pro subscription, the limit remains 150 marketing emails per month. Nutshell Engagement Nutshell Engagement is also charged per company and included in all Sales plans via the Foundation version. It includes form tracking, webchat and unlimited AI chatbot. The Engagement Pro version adds SMS capability (mainly available in the US and Canada) and more comprehensive customer conversation features. Add-ons Several add-on modules can be activated à la carte : \tQuotes & Invoices, which lets you create, send and track quotes and invoices directly from Nutshell. Templates can be customized, and data is synchronized with your opportunities, eliminating the need for double entry. \tLeadBoost, an integrated enrichment tool that automatically identifies and adds new qualified leads to your pipeline according to your prospecting criteria. Salesdorado's review Nutshell's pricing structure is clear and flexible. For an SME, the Pro plan probably offers the best balance between price, automation and reporting. The per-user model, combined with the marketing and engagement modules included, makes the investment predictable and scalable. No hidden costs, all-inclusive support and a real effort at clarity: this is a sound, pragmatic approach, perfectly suited to SMEs. Verdict Salesdorado As you can see, our overall opinion of Nutshell is very positive. We were pleasantly surprised by the platform. We recommend Nutshell if you're looking for a clear, modern CRM that's easy to learn. The tool is really well suited to B2B SMEs that want to centralize their sales, contacts and campaigns without deploying a gas factory. The pipeline is fluid, the interface intuitive and the customer support exemplary. All at a reasonable price, with no hidden costs or mandatory options. Avoid Nutshell if you need a CRM with advanced automation, reporting or native integrations. The tool does the job perfectly well for a team of 5 to 50 salespeople, but will clearly show its limitations in a complex environment with several teams and customized workflows. Try Nutshell for free The best way to make up your own mind about Nutshell is to try it out. The publisher offers a free 14-day trial period, with no credit card required. You'll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use. 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<article id="post-64712" class="post-64712 post type-post status-publish format-standard has-post-thumbnail hentry category-crm-software" data-category-id = "234" >
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<span class="text-base bg-slate-950 text-white font-sans font-bold uppercase py-1 px-2 whitespace-nowrap w-fit">CRM Software</span>
<span class="text-base bg-white text-slate-950 font-sans font-bold uppercase py-1 px-2 border border-slate-950 whitespace-nowrap w-fit">Guide</span>
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<h1 class="entry-title text-3xl lg:text-[2.8rem] lg:leading-[3.36rem] font-semibold uppercase lg:leading-normal mb-1">Our review of Nutshell, a CRM software for SMEs</h1> <span class="text-sm text-gray-700 font-serif">Published <time datetime="2025-10-22T12:19:59+00:00" >22 October 2025</time>, Updated <time datetime="2025-11-05T11:31:27+00:00" class="">5 November 2025</time></span>
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<h3 class="text-sm font-semibold">Maxime <span class="uppercase">Ben Bouaziz</span></h3>
<span class="text-gray-500 text-xs font-light">Rédacteur en chef</span>
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<p class="text-sm font-light">Maxime est un des éditeurs du site de Salesdorado. Spécialiste en inbound marketing et passionné de stratégie média.</p>
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<p class="ez-toc-title " >Sommaire</p>
<span class="ez-toc-title-toggle"></span></div>
<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-1" href="#our-opinion-on-nutshell-crm%e2%80%a6in-a-nutshell" title="Our opinion on Nutshell CRM…in a nutshell">Our opinion on Nutshell CRM…in a nutshell</a></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-2" href="#pros-cons" title="Pros & Cons">Pros & Cons</a></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-3" href="#our-opinion-of-nutshell%e2%80%99s-main-features" title="Our opinion of Nutshell’s main features">Our opinion of Nutshell’s main features</a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-4" href="#crm-and-sales-pipeline" title="CRM and sales pipeline">CRM and sales pipeline</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-5" href="#contact-and-activity-management" title="Contact and activity management">Contact and activity management</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-6" href="#automation-sequences" title="Automation & sequences">Automation & sequences</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-7" href="#marketing-features" title="Marketing features">Marketing features</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-8" href="#mobile-application" title="Mobile application">Mobile application</a></li></ul></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-9" href="#nutshell-reviews-customer-service" title="Nutshell Reviews Customer Service">Nutshell Reviews Customer Service</a></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-10" href="#nutshell-reviews-integrations-ecosystem" title="Nutshell Reviews Integrations & Ecosystem">Nutshell Reviews Integrations & Ecosystem</a></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-11" href="#nutshell-review-prices-and-value-for-money" title="Nutshell review Prices and value for money">Nutshell review Prices and value for money</a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-12" href="#nutshell-sales" title="Nutshell Sales">Nutshell Sales</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-13" href="#nutshell-marketing" title="Nutshell Marketing">Nutshell Marketing</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-14" href="#nutshell-engagement" title="Nutshell Engagement">Nutshell Engagement</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-15" href="#add-ons" title="Add-ons">Add-ons</a></li></ul></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-16" href="#verdict-salesdorado" title="Verdict Salesdorado">Verdict Salesdorado</a></li></ul></nav></div>
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<p>“Nutshell” : this name fits in well with the identity of this <a href="https://salesdorado.com/en/crm/">CRM</a>: a solution that gets straight to the point and doesn’t get bogged down in superfluous complexity. Nutshell has the advantage of offering both a fluid user experience and a wealth of functions.</p>
<p>It’s a far cry from the gasworks of <a href="https://salesdorado.com/en/crm/salesforce-review/">Salesforce</a> or <a href="https://salesdorado.com/en/crm/crm-software/hubspot-crm-review/">HubSpot</a>. With Nutshell, everything is designed to get straight to the point: tracking opportunities, nurturing prospects, collaborating effectively and maintaining visibility over the <a href="https://salesdorado.com/en/crm/sales-cycle-stages/">sales cycle</a>. It’s a pragmatic, well-executed tool, with a strong emphasis on ease of adoption.</p>
<p>So, yes, Nutshell remains above all a field CRM: the automation, <a href="https://salesdorado.com/en/automation/sales-reporting-tools/">reporting</a> and marketing functions are simpler than those of the market giants, but for an SME, that’s more than enough. The tool covers the essentials, and does so quite well.</p>
<p>In this article, we take a detailed look at Nutshell’s strengths and limitations, its main features and pricing, to help you see if this <a href="https://salesdorado.com/en/crm/crm-software/">CRM software</a> might be right for your organization.</p>
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<p><span class="title is-5">Try Nutshell for free</span></p>
<p>The best way to make up your own mind about Nutshell is to try it out. The publisher offers a free 14-day trial period, with no credit card required. You’ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.</p>
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<p class="ez-toc-title " >Sommaire</p>
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<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-1" href="#our-opinion-on-nutshell-crm%e2%80%a6in-a-nutshell" title="Our opinion on Nutshell CRM…in a nutshell">Our opinion on Nutshell CRM…in a nutshell</a></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-2" href="#pros-cons" title="Pros & Cons">Pros & Cons</a></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-3" href="#our-opinion-of-nutshell%e2%80%99s-main-features" title="Our opinion of Nutshell’s main features">Our opinion of Nutshell’s main features</a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-4" href="#crm-and-sales-pipeline" title="CRM and sales pipeline">CRM and sales pipeline</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-5" href="#contact-and-activity-management" title="Contact and activity management">Contact and activity management</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-6" href="#automation-sequences" title="Automation & sequences">Automation & sequences</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-7" href="#marketing-features" title="Marketing features">Marketing features</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-8" href="#mobile-application" title="Mobile application">Mobile application</a></li></ul></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-9" href="#nutshell-reviews-customer-service" title="Nutshell Reviews Customer Service">Nutshell Reviews Customer Service</a></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-10" href="#nutshell-reviews-integrations-ecosystem" title="Nutshell Reviews Integrations & Ecosystem">Nutshell Reviews Integrations & Ecosystem</a></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-11" href="#nutshell-review-prices-and-value-for-money" title="Nutshell review Prices and value for money">Nutshell review Prices and value for money</a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-12" href="#nutshell-sales" title="Nutshell Sales">Nutshell Sales</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-13" href="#nutshell-marketing" title="Nutshell Marketing">Nutshell Marketing</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-14" href="#nutshell-engagement" title="Nutshell Engagement">Nutshell Engagement</a></li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class="ez-toc-link ez-toc-heading-15" href="#add-ons" title="Add-ons">Add-ons</a></li></ul></li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class="ez-toc-link ez-toc-heading-16" href="#verdict-salesdorado" title="Verdict Salesdorado">Verdict Salesdorado</a></li></ul></nav></div>
<h2><span class="ez-toc-section" id="our-opinion-on-nutshell-crm%e2%80%a6in-a-nutshell"></span>Our opinion on Nutshell CRM…in a nutshell<span class="ez-toc-section-end"></span></h2>
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<th class="p-2 border border-slate-600">Perimeter</th>
<th class="p-2 border border-slate-600">Score</th>
<th class="p-2 border border-slate-600">Salesdorado’s review</th>
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<td class="p-2 border border-slate-600">Overall rating</td>
<td class="p-2 border border-slate-600">4,5 / 5</td>
<td class="p-2 border border-slate-600">A reliable, clear and pragmatic CRM, perfectly calibrated for SMEs. The tool does exactly what it promises: managing sales, contacts and opportunities without unnecessary complexity. It’s an interesting solution for small and medium-sized businesses looking to improve their sales discipline.</td>
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<tr class="text-sm font-light">
<td class="p-2 border border-slate-600">Ease of use</td>
<td class="p-2 border border-slate-600">4,7 / 5</td>
<td class="p-2 border border-slate-600">This is clearly one of Nutshell’s major strengths. The interface is fluid, logical and pleasant to use on a daily basis. Navigation is frictionless, even for CRM novices. Adoption is rapid and the tool makes you want to use it, which is not always the case with CRM software (we won’t name names…).</td>
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<tr class="text-sm font-light">
<td class="p-2 border border-slate-600">CRM functionalities</td>
<td class="p-2 border border-slate-600">4,3 / 5</td>
<td class="p-2 border border-slate-600">Everything is there, well thought out and well integrated: visual pipeline management, opportunity tracking, contact management, automatic reminders, sales forecasts and more. Reporting remains simpler than on Salesforce, but it easily covers the needs of an SME sales team. This is CRM software designed for the needs of SMEs.</td>
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<tr class="text-sm font-light">
<td class="p-2 border border-slate-600">Marketing & automation</td>
<td class="p-2 border border-slate-600">4,0 / 5</td>
<td class="p-2 border border-slate-600">Email campaigns and forms are well integrated. Automations are easy to configure and sufficient for everyday use (reminders, alerts, assignments). The result is a simple but effective solution for managing lead databases without the need for additional tools.</td>
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<td class="p-2 border border-slate-600">Mobile application</td>
<td class="p-2 border border-slate-600">4,0 / 5</td>
<td class="p-2 border border-slate-600">The application allows you to keep track of your pipeline and contacts on the move, and quickly update your records. There’s still room for improvement: no push notifications or integrated calls, but for on-the-go use, it does the job.</td>
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<td class="p-2 border border-slate-600">Integrations</td>
<td class="p-2 border border-slate-600">4,5 / 5</td>
<td class="p-2 border border-slate-600">Nutshell’s ecosystem of integrations is very solid, with over 200 native integrations listed on its marketplace <a href="https://salesdorado.com/en/sdr-tools/apollo-review/">(Apollo</a>, CallRail, Calendly, QuickBooks, Zoom, Google Workspace, Shopify, Teams, etc.) and compatibility with over 5,000 additional tools via Zapier and viaSocket.</td>
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<tr class="text-sm font-light">
<td class="p-2 border border-slate-600">Customer service</td>
<td class="p-2 border border-slate-600">4,8 / 5</td>
<td class="p-2 border border-slate-600">Customer service is renowned for its responsiveness. Support is human, competent and accessible to all customers, even on entry-level plans. And that’s a real point of differentiation in a market where support often comes at a high price.</td>
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<td class="p-2 border border-slate-600">Value for money</td>
<td class="p-2 border border-slate-600">4,6 / 5</td>
<td class="p-2 border border-slate-600">Nutshell offers clear pricing with no hidden charges. The value/cost ratio is pretty good. You really get what you pay for, especially when compared to the complexity and multiple hidden costs of HubSpot (to name but one).</td>
</tr>
</tbody>
</table>
</div>
<div class="blocTips info-light">
<p><span class="title is-5">Try Nutshell for free</span></p>
<p>The best way to make up your own mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period</strong>, with no credit card required. You’ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.</p>
<div class="buttons"><a class="button is-info is-normal" title="Try Nutshell for free" href="https://www.nutshell.com/" target="_blank" rel="noopener sponsored">Try Nutshell for free</a></div>
</div>
<h2><span class="ez-toc-section" id="pros-cons"></span>Pros & Cons<span class="ez-toc-section-end"></span></h2>
<ul class="points-forts">
<li><strong>A modern, ultra-intuitive interface.</strong> That’s the first thing you notice: everything is clear, well-organized and fluid. Navigation is natural, you find what you’re looking for in just a few clicks, and getting to grips with it is almost immediate. It’s a CRM that makes you want to use it every day.</li>
<li><strong>A visual and logical pipeline.</strong> The pipeline view is a real winner: it lets you track opportunities, conversion stages and priorities at a glance. It’s a real sales management tool, simple and effective, perfect for structuring sales cycles.</li>
<li><strong>A UX designed with end-users in mind.</strong> Nutshell doesn’t try to do everything, but to do it well. The interface is designed for field salespeople, not system administrators. Daily tasks (adding a contact, scheduling a reminder, moving an opportunity) are really quick and pleasant to perform.</li>
<li><strong>Exemplary customer support.</strong> We haven’t tested it directly, but the majority of users praise the quality and responsiveness of customer service (see, for example, the <a href="https://www.capterra.fr/software/144340/nutshell" target="_blank" rel="noopener">reviews posted on the B2B review site Capterra</a>). What’s more, support is accessible at all levels, which is quite rare.</li>
<li><strong>Good value for money.</strong> No hidden fees, no obscure options. Pricing is simple and transparent, as we’ll see later in the article, with a true SMB logic. You get what you pay for, especially compared to more complex CRMs where additional costs (integrations, support, automations) mount up quickly.</li>
<li><strong>A practical mobile application.</strong> It lets you consult contacts and opportunities, and add notes on the move. Overall, it’s well-suited to the needs of traveling sales reps, even if some features still need to be improved (activity creation, integrated calls).</li>
</ul>
<ul class="points-faibles">
<li><strong>A lack of depth on some features.</strong> Reporting, in particular, remains fairly basic. Dashboards are sufficient for sales management, but not for detailed analysis. The same applies to marketing functions.</li>
<li><strong>Limited automation.</strong> Sales and marketing automation is well thought-out, but deliberately simple. It’s a far cry from the complex workflows and conditional sequences of HubSpot or Salesforce.</li>
<li><strong>Not suitable for large organizations.</strong> Nutshell is clearly aimed at SMEs and small sales teams. More complex structures, with multiple teams or highly customized workflows, will quickly reach the tool’s limits.</li>
<li><strong>Interface, support and documentation in English only</strong>. The tool is entirely English-speaking. For teams not at ease with the language of Shakespeare, this can be a real barrier to adoption. A real pity.</li>
</ul>
<div class="blocTips info-light">
<p><span class="title is-5">Try Nutshell for free</span></p>
<p>The best way to make up your mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period</strong>, with no credit card required. You’ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64553">
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<img decoding="async" src="/wp-content/uploads/2025/10/nutshell-page-accueil.png" alt="" width="1500" height="759" srcset="https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-300x152.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-1024x518.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-768x389.png 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
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</noscript></p>
<div class="buttons"><a class="button is-info is-normal" title="Try Nutshell for free" href="https://www.nutshell.com/" target="_blank" rel="noopener sponsored">Try Nutshell for free</a></div>
</div>
<h2><span class="ez-toc-section" id="our-opinion-of-nutshell%e2%80%99s-main-features"></span>Our opinion of Nutshell’s main features<span class="ez-toc-section-end"></span></h2>
<h3><span class="ez-toc-section" id="crm-and-sales-pipeline"></span>CRM and sales pipeline<span class="ez-toc-section-end"></span></h3>
<p>The heart of Nutshell, as with any sales CRM, is its <a href="https://salesdorado.com/en/crm/sales-pipeline/">sales pipeline</a>. The interface is clear, visual and easy to read. Each opportunity is represented in a map view, enabling you to track the progress of deals at a glance. You simply drag and drop opportunities from one stage to the next.</p>
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<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202046%20960'%3E%3C/svg%3E" alt="" width="2046" height="960" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial.png 2046w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial-300x141.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial-1024x480.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial-768x360.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial-1536x721.png 1536w" data-lazy-sizes="(max-width: 2046px) 100vw, 2046px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial.png"/>
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<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial.png" alt="" width="2046" height="960" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial.png 2046w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial-300x141.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial-1024x480.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial-768x360.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-pipeline-commercial-1536x721.png 1536w" sizes="(max-width: 2046px) 100vw, 2046px"/>
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<p>The stages are of course fully customizable: you can adapt the pipeline to your sales cycle, define closing probabilities, set revenue or conversion targets and track the performance of each salesperson.</p>
<p>Dashboards show sales won, opportunities in progress, conversion rates and pipeline value in real time.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64605">
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<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202048%20971'%3E%3C/svg%3E" alt="" width="2048" height="971" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-300x142.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-1024x485.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-768x364.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-1536x728.png 1536w" data-lazy-sizes="(max-width: 2048px) 100vw, 2048px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-scaled.png"/>
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<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-scaled.png" alt="" width="2048" height="971" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-300x142.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-1024x485.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-768x364.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-sales-1536x728.png 1536w" sizes="(max-width: 2048px) 100vw, 2048px"/>
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<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202048%20956'%3E%3C/svg%3E" alt="" width="2048" height="956" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-300x140.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-1024x478.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-768x359.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-1536x717.png 1536w" data-lazy-sizes="(max-width: 2048px) 100vw, 2048px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-scaled.png"/>
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<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-scaled.png" alt="" width="2048" height="956" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-300x140.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-1024x478.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-768x359.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-reporting-funnel-1536x717.png 1536w" sizes="(max-width: 2048px) 100vw, 2048px"/>
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<div class="blocTips primary-light">
<p><i class="fa fa-lightbulb-o"></i> <span class="title is-5">Salesdorado’s review</span></p>
<p>There’s nothing wrong with Nutshell’s pipeline, even if, let’s be honest, most CRMs on the market have reached this standard. We’ve got everything we need: a readable, customizable view that’s easy to use, with no need for cumbersome parameterization or endless training.</p>
</div>
<h3><span class="ez-toc-section" id="contact-and-activity-management"></span>Contact and activity management<span class="ez-toc-section-end"></span></h3>
<p>Like any good B2B CRM, Nutshell manages business relationships on two levels: contacts (or interlocutors) and accounts (or companies).</p>
<p>Each contact sheet contains essential information (contact details, position, exchange history, documents, related opportunities).</p>
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<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202048%20929'%3E%3C/svg%3E" alt="" width="2048" height="929" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-300x136.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-1024x464.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-768x348.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-1536x697.png 1536w" data-lazy-sizes="(max-width: 2048px) 100vw, 2048px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-scaled.png"/>
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<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-scaled.png" alt="" width="2048" height="929" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-300x136.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-1024x464.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-768x348.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-1-1536x697.png 1536w" sizes="(max-width: 2048px) 100vw, 2048px"/>
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<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201500%20721'%3E%3C/svg%3E" alt="" width="1500" height="721" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2-300x144.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2-1024x492.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2-768x369.png 768w" data-lazy-sizes="(max-width: 1500px) 100vw, 1500px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2.png"/>
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<source type="image/webp" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2.png.webp 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2-300x144.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2-1024x492.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2-768x369.png.webp 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2.png" alt="" width="1500" height="721" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2-300x144.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2-1024x492.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-leads-2-768x369.png 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
</picture>
</noscript></p>
<p>Account cards, on the other hand, centralize data at company level: size, sector, associated pipeline and all related contacts. This dual reading enables the relationship to be monitored both individually and globally.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64557">
<source type="image/webp" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise.png.webp 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-300x139.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-1024x476.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-768x357.png.webp 768w" srcset="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201500%20697'%3E%3C/svg%3E" data-lazy-sizes="(max-width: 1500px) 100vw, 1500px"/>
<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201500%20697'%3E%3C/svg%3E" alt="" width="1500" height="697" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-300x139.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-1024x476.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-768x357.png 768w" data-lazy-sizes="(max-width: 1500px) 100vw, 1500px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise.png"/>
</picture>
<noscript><picture decoding="async" class="alignnone size-full wp-image-64557">
<source type="image/webp" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise.png.webp 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-300x139.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-1024x476.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-768x357.png.webp 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise.png" alt="" width="1500" height="697" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-300x139.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-1024x476.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-fiche-compte-entreprise-768x357.png 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
</picture>
</noscript></p>
<p>Interactions (emails, calls, meetings, WhatsApp) are automatically synchronized thanks to native integrations and via the Engagement module. You really do have access to omnichannel management of customer exchanges, which is a very good thing, because it enables you to keep a complete record of your entire customer relationship.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64615">
<source type="image/webp" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell.png.webp 2048w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-300x141.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-1024x482.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-768x361.png.webp 768w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-1536x722.png.webp 1536w" srcset="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202048%20963'%3E%3C/svg%3E" data-lazy-sizes="(max-width: 2048px) 100vw, 2048px"/>
<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202048%20963'%3E%3C/svg%3E" alt="" width="2048" height="963" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-300x141.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-1024x482.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-768x361.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-1536x722.png 1536w" data-lazy-sizes="(max-width: 2048px) 100vw, 2048px" data-lazy-src="/wp-content/uploads/2025/10/gestion-sms-nutshell.png"/>
</picture>
<noscript><picture decoding="async" class="alignnone size-full wp-image-64615">
<source type="image/webp" srcset="https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell.png.webp 2048w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-300x141.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-1024x482.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-768x361.png.webp 768w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-1536x722.png.webp 1536w" sizes="(max-width: 2048px) 100vw, 2048px"/>
<img decoding="async" src="/wp-content/uploads/2025/10/gestion-sms-nutshell.png" alt="" width="2048" height="963" srcset="https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-300x141.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-1024x482.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-768x361.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/gestion-sms-nutshell-1536x722.png 1536w" sizes="(max-width: 2048px) 100vw, 2048px"/>
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</noscript></p>
<p><picture decoding="async" class="alignnone size-full wp-image-64573">
<source type="image/webp" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp.png.webp 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-300x143.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-1024x487.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-768x365.png.webp 768w" srcset="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201500%20713'%3E%3C/svg%3E" data-lazy-sizes="(max-width: 1500px) 100vw, 1500px"/>
<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201500%20713'%3E%3C/svg%3E" alt="" width="1500" height="713" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-300x143.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-1024x487.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-768x365.png 768w" data-lazy-sizes="(max-width: 1500px) 100vw, 1500px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-whatsapp.png"/>
</picture>
<noscript><picture decoding="async" class="alignnone size-full wp-image-64573">
<source type="image/webp" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp.png.webp 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-300x143.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-1024x487.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-768x365.png.webp 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-whatsapp.png" alt="" width="1500" height="713" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-300x143.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-1024x487.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-whatsapp-768x365.png 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
</picture>
</noscript></p>
<p>In terms of activities, Nutshell offers an integrated calendar to organize reminders, meetings and sales follow-up. Automatic reminders and visualization by day, week or salesperson keep priorities clear.</p>
<p>The overall effect is well thought-out: the salesperson knows what to do, when and for whom, without having to juggle several screens.</p>
<div class="blocTips primary-light">
<p><i class="fa fa-lightbulb-o"></i> <span class="title is-5">Salesdorado’s review</span></p>
<p>Nutshell ticks all the boxes when it comes to contact and account management. The dual level of tracking (contacts and companies) is very well managed, and omnichannel management of interactions (including WhatsApp!) is a real asset.</p>
</div>
<h3><span class="ez-toc-section" id="automation-sequences"></span>Automation & sequences<span class="ez-toc-section-end"></span></h3>
<p>Nutshell integrates several automation options designed to simplify the day-to-day work of sales teams without weighing down the tool.</p>
<p>You can automate repetitive tasks, such as creating activities, sending <a href="https://salesdorado.com/en/outbound-sales/cold-email-follow-up/">follow up emails</a>, notifications or pipeline step changes. These rules are easy to configure, and require no special technical skills.</p>
<p><a href="https://salesdorado.com/en/cold-calling/multi-channel-prospecting-sequences/">Email sequences</a> enable you to maintain relationships with prospects at every stage of the sales cycle. You can program personalized reminders according to specific triggers (new opportunity, inactivity, change of status). This helps to maintain a good follow-up rhythm without relying solely on the rigor of individual sales reps.</p>
<p><picture decoding="async" class="size-full wp-image-64619 aligncenter">
<source type="image/webp" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-scaled.png.webp 2048w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-300x113.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-1024x385.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-768x289.png.webp 768w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-1536x578.png.webp 1536w" srcset="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202048%20770'%3E%3C/svg%3E" data-lazy-sizes="(max-width: 2048px) 100vw, 2048px"/>
<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202048%20770'%3E%3C/svg%3E" alt="" width="2048" height="770" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-300x113.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-1024x385.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-768x289.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-1536x578.png 1536w" data-lazy-sizes="(max-width: 2048px) 100vw, 2048px" data-lazy-src="/wp-content/uploads/2025/10/sequence-nutshell-scaled.png"/>
</picture>
<noscript><picture decoding="async" class="size-full wp-image-64619 aligncenter">
<source type="image/webp" srcset="https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-scaled.png.webp 2048w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-300x113.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-1024x385.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-768x289.png.webp 768w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-1536x578.png.webp 1536w" sizes="(max-width: 2048px) 100vw, 2048px"/>
<img decoding="async" src="/wp-content/uploads/2025/10/sequence-nutshell-scaled.png" alt="" width="2048" height="770" srcset="https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-300x113.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-1024x385.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-768x289.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/sequence-nutshell-1536x578.png 1536w" sizes="(max-width: 2048px) 100vw, 2048px"/>
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</noscript></p>
<p>There are also lighter marketing automations: automatic addition of a contact to a campaign, sending a <a href="https://salesdorado.com/en/inbound-marketing/examples-welcome-emails/">welcome email</a>, updating a field in the prospect file, etc. It’s simple, intuitive and sufficient for most SMBs, who are looking above all to save time without turning their CRM into a workflow factory.</p>
<div class="blocTips primary-light">
<p><i class="fa fa-lightbulb-o"></i> <span class="title is-5">Salesdorado’s review</span></p>
<p>Nutshell has found the right balance. Automation is sufficiently developed to make life easier for teams, without creating unnecessary complexity. We’re clearly not at the level of HubSpot or Salesforce in terms of scenario depth, but for SMB use, it’s more than sufficient and very well executed.</p>
</div>
<div class="blocTips info-light">
<p><span class="title is-5">Try Nutshell for free</span></p>
<p>The best way to make up your mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period</strong>, with no credit card required. You’ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64553">
<source type="image/webp" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil.png.webp 1500w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-300x152.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-1024x518.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-768x389.png.webp 768w" srcset="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201500%20759'%3E%3C/svg%3E" data-lazy-sizes="(max-width: 1500px) 100vw, 1500px"/>
<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201500%20759'%3E%3C/svg%3E" alt="" width="1500" height="759" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-300x152.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-1024x518.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-768x389.png 768w" data-lazy-sizes="(max-width: 1500px) 100vw, 1500px" data-lazy-src="/wp-content/uploads/2025/10/nutshell-page-accueil.png"/>
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<source type="image/webp" srcset="https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil.png.webp 1500w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-300x152.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-1024x518.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-768x389.png.webp 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
<img decoding="async" src="/wp-content/uploads/2025/10/nutshell-page-accueil.png" alt="" width="1500" height="759" srcset="https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-300x152.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-1024x518.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-768x389.png 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
</picture>
</noscript></p>
<div class="buttons"><a class="button is-info is-normal" title="Try Nutshell for free" href="https://www.nutshell.com/" target="_blank" rel="noopener sponsored">Try Nutshell for free</a></div>
</div>
<h3><span class="ez-toc-section" id="marketing-features"></span>Marketing features<span class="ez-toc-section-end"></span></h3>
<p>Like more and more B2B CRMs, Nutshell includes a marketing module that lets you launch simple campaigns directly from the CRM. The idea is to centralize data and actions in the same tool: no need to export your contacts to a third-party platform to send a newsletter or a <a href="https://salesdorado.com/en/revenue-operations/lead-nurturing/">lead nurturing</a> sequence.</p>
<p>You can design emails from customizable templates, target your audiences using CRM segmentation, and track results (open rates, clicks, unsubscribes). Integrated forms make it easy to capture leads on your site, which are automatically added to the CRM with the right status or pipeline.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64581">
<source type="image/webp" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email.png.webp 1490w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-300x208.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-1024x709.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-768x532.png.webp 768w" srcset="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201490%201032'%3E%3C/svg%3E" data-lazy-sizes="(max-width: 1490px) 100vw, 1490px"/>
<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201490%201032'%3E%3C/svg%3E" alt="" width="1490" height="1032" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email.png 1490w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-300x208.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-1024x709.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-768x532.png 768w" data-lazy-sizes="(max-width: 1490px) 100vw, 1490px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-template-email.png"/>
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<source type="image/webp" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email.png.webp 1490w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-300x208.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-1024x709.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-768x532.png.webp 768w" sizes="(max-width: 1490px) 100vw, 1490px"/>
<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-template-email.png" alt="" width="1490" height="1032" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email.png 1490w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-300x208.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-1024x709.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-template-email-768x532.png 768w" sizes="(max-width: 1490px) 100vw, 1490px"/>
</picture>
</noscript></p>
<p>The marketing module is deliberately kept simple: it doesn’t replace a full <a href="https://salesdorado.com/en/b2b-marketing/software-marketing-automation/">marketing automation software</a>, but it covers the basic needs of an SME very well.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64577">
<source type="image/webp" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-scaled.png.webp 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-300x147.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-1024x502.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-768x377.png.webp 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-1536x753.png.webp 1536w" srcset="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202048%201004'%3E%3C/svg%3E" data-lazy-sizes="(max-width: 2048px) 100vw, 2048px"/>
<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202048%201004'%3E%3C/svg%3E" alt="" width="2048" height="1004" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-300x147.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-1024x502.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-768x377.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-1536x753.png 1536w" data-lazy-sizes="(max-width: 2048px) 100vw, 2048px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-scaled.png"/>
</picture>
<noscript><picture decoding="async" class="alignnone size-full wp-image-64577">
<source type="image/webp" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-scaled.png.webp 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-300x147.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-1024x502.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-768x377.png.webp 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-1536x753.png.webp 1536w" sizes="(max-width: 2048px) 100vw, 2048px"/>
<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-scaled.png" alt="" width="2048" height="1004" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-scaled.png 2048w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-300x147.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-1024x502.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-768x377.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-editeur-campagne-email-1536x753.png 1536w" sizes="(max-width: 2048px) 100vw, 2048px"/>
</picture>
</noscript></p>
<div class="blocTips primary-light">
<p><i class="fa fa-lightbulb-o"></i> <span class="title is-5">Salesdorado’s review</span></p>
<p>Nutshell’s marketing module doesn’t have the sophistication of a dedicated platform, but it ticks the essential boxes. For SMEs, it’s a real plus: campaigns, forms and automated reminders in the same environment.</p>
</div>
<h3><span class="ez-toc-section" id="mobile-application"></span>Mobile application<span class="ez-toc-section-end"></span></h3>
<p>Nutshell offers a <a href="https://salesdorado.com/en/crm/mobile-crm-software/">mobile CRM</a> application available on iOS and Android, designed to support salespeople in the field. The interface follows the logic of web CRM: simple, readable and focused on essential information. Contacts, opportunities, tasks and upcoming activities can be consulted in a matter of seconds.</p>
<p>You can update files, add notes after an appointment or change the status of an opportunity directly from your smartphone. Convenient for mobile teams or those who alternate between the office and the field. The application also offers partial offline access, so you can continue working even without a connection.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64623">
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<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201666%20698'%3E%3C/svg%3E" alt="" width="1666" height="698" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell.png 1666w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-300x126.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-1024x429.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-768x322.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-1536x644.png 1536w" data-lazy-sizes="(max-width: 1666px) 100vw, 1666px" data-lazy-src="/wp-content/uploads/2025/10/application-mobile-nutshell.png"/>
</picture>
<noscript><picture decoding="async" class="alignnone size-full wp-image-64623">
<source type="image/webp" srcset="https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell.png.webp 1666w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-300x126.png.webp 300w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-1024x429.png.webp 1024w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-768x322.png.webp 768w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-1536x644.png.webp 1536w" sizes="(max-width: 1666px) 100vw, 1666px"/>
<img decoding="async" src="/wp-content/uploads/2025/10/application-mobile-nutshell.png" alt="" width="1666" height="698" srcset="https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell.png 1666w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-300x126.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-1024x429.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-768x322.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/application-mobile-nutshell-1536x644.png 1536w" sizes="(max-width: 1666px) 100vw, 1666px"/>
</picture>
</noscript></p>
<h2><span class="ez-toc-section" id="nutshell-reviews-customer-service"></span>Nutshell Reviews: Customer Service<span class="ez-toc-section-end"></span></h2>
<p>Nutshell’s customer support is one of its strong points. The publisher relies on human, accessible and responsive support, whatever the plan chosen. Even users of entry-level packages benefit from direct support via chat and email, which is far from the case with most competitors.</p>
<p>On higher levels, it is also possible to schedule telephone sessions or obtain personalized support for account set-up.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64627">
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<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201988%20688'%3E%3C/svg%3E" alt="" width="1988" height="688" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan.png 1988w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan-300x104.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan-1024x354.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan-768x266.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan-1536x532.png 1536w" data-lazy-sizes="(max-width: 1988px) 100vw, 1988px" data-lazy-src="/wp-content/uploads/2025/10/avis-nutshell-support-plan.png"/>
</picture>
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<img decoding="async" src="/wp-content/uploads/2025/10/avis-nutshell-support-plan.png" alt="" width="1988" height="688" srcset="https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan.png 1988w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan-300x104.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan-1024x354.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan-768x266.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/avis-nutshell-support-plan-1536x532.png 1536w" sizes="(max-width: 1988px) 100vw, 1988px"/>
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</noscript></p>
<p>In addition, Nutshell offers a well-stocked knowledge base, with video tutorials, regular webinars and a blog dedicated to best business practices.</p>
<h2><span class="ez-toc-section" id="nutshell-reviews-integrations-ecosystem"></span>Nutshell Reviews: Integrations & Ecosystem<span class="ez-toc-section-end"></span></h2>
<p>Nutshell provides an <a href="https://www.nutshell.com/integrations-category/all" target="_blank" rel="noopener">official marketplace</a> listing over 200 native integrations covering most of the needs of a modern SME: prospecting, marketing, <a href="https://salesdorado.com/en/closing/electronic-signature-software-comparison-selection-guide/">electronic signature</a>, <a href="https://salesdorado.com/en/sdr-tools/best-cold-calling-software/">telephony</a>, accounting, ecommerce, collaborative tools, etc.</p>
<p>Flagship integrations include Apollo, Calendly, CallRail, LinkedIn Ads, QuickBooks, Shopify, Zoom, Microsoft Teams and, of course, the Google Workspace suite.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64631">
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<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201876%201092'%3E%3C/svg%3E" alt="" width="1876" height="1092" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell.png 1876w, https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell-300x175.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell-1024x596.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell-768x447.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell-1536x894.png 1536w" data-lazy-sizes="(max-width: 1876px) 100vw, 1876px" data-lazy-src="/wp-content/uploads/2025/10/integrations-nutshell.png"/>
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<img decoding="async" src="/wp-content/uploads/2025/10/integrations-nutshell.png" alt="" width="1876" height="1092" srcset="https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell.png 1876w, https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell-300x175.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell-1024x596.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell-768x447.png 768w, https://salesdorado.com/wp-content/uploads/2025/10/integrations-nutshell-1536x894.png 1536w" sizes="(max-width: 1876px) 100vw, 1876px"/>
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</noscript></p>
<p>Nutshell is also compatible with Zapier and viaSocket, opening the door to over 5,000 additional integrations. So you can connect your CRM to almost any business application.</p>
<div class="blocTips primary-light">
<p><i class="fa fa-lightbulb-o"></i> <span class="title is-5">Salesdorado’s review</span></p>
<p>Nutshell’s ecosystem is surprisingly mature. More than 200 native integrations and 5,000 connections via Zapier or viaSocket, that’s impressive for a CRM of this range.</p>
</div>
<div class="blocTips info-light">
<p><span class="title is-5">Try Nutshell for free</span></p>
<p>The best way to make up your own mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period</strong>, with no credit card required. You’ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.</p>
<p><picture decoding="async" class="alignnone size-full wp-image-64553">
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<img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201500%20759'%3E%3C/svg%3E" alt="" width="1500" height="759" data-lazy-srcset="https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-300x152.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-1024x518.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-768x389.png 768w" data-lazy-sizes="(max-width: 1500px) 100vw, 1500px" data-lazy-src="/wp-content/uploads/2025/10/nutshell-page-accueil.png"/>
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<img decoding="async" src="/wp-content/uploads/2025/10/nutshell-page-accueil.png" alt="" width="1500" height="759" srcset="https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil.png 1500w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-300x152.png 300w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-1024x518.png 1024w, https://salesdorado.com/wp-content/uploads/2025/10/nutshell-page-accueil-768x389.png 768w" sizes="(max-width: 1500px) 100vw, 1500px"/>
</picture>
</noscript></p>
<div class="buttons"><a class="button is-info is-normal" title="Try Nutshell for free" href="https://www.nutshell.com/" target="_blank" rel="noopener sponsored">Try Nutshell for free</a></div>
</div>
<h2><span class="ez-toc-section" id="nutshell-review-prices-and-value-for-money"></span>Nutshell review: Prices and value for money<span class="ez-toc-section-end"></span></h2>
<p>Nutshell offers a modular pricing structure designed to adapt to company size and needs. The core product, Nutshell Sales, operates on a per-user basis, while the Marketing and Engagement modules are billed on a per-company basis.</p>
<h3><span class="ez-toc-section" id="nutshell-sales"></span>Nutshell Sales<span class="ez-toc-section-end"></span></h3>
<p>This is the heart of CRM. All plans include the <em>Marketing Foundation</em> and <em>Engagement Foundation</em> modules free of charge.</p>
<div class="overflow-x-scroll w-full">
<table class="table-auto w-full">
<thead class="bg-gold-500">
<tr class="text-sm">
<th class="p-2 border border-slate-600">Plan</th>
<th class="p-2 border border-slate-600">Price list (no obligation)</th>
<th class="p-2 border border-slate-600">Key features</th>
<th class="p-2 border border-slate-600">Ideal for</th>
</tr>
</thead>
<tbody class="bg-white">
<tr class="text-sm font-light">
<td class="p-2 border border-slate-600"><strong>Foundation</strong></td>
<td class="p-2 border border-slate-600">13/user/month</td>
<td class="p-2 border border-slate-600">Management of contacts, leads and conversations, up to 100 open leads, email and calendar integration.</td>
<td class="p-2 border border-slate-600">Teams who are new to CRM and want to structure their sales processes.</td>
</tr>
<tr class="text-sm font-light">
<td class="p-2 border border-slate-600"><strong>Growth</strong></td>
<td class="p-2 border border-slate-600">25/user/month</td>
<td class="p-2 border border-slate-600">All Foundation functions + extensive performance reporting and analysis capabilities.</td>
<td class="p-2 border border-slate-600">Small teams wishing to measure sales activity and track performance.</td>
</tr>
<tr class="text-sm font-light">
<td class="p-2 border border-slate-600"><strong>Pro</strong></td>
<td class="p-2 border border-slate-600">42/user/month</td>
<td class="p-2 border border-slate-600">Sales automation, advanced reporting, multi-pipelines, API integration.</td>
<td class="p-2 border border-slate-600">SMEs in growth phase, wishing to automate and pilot their pipe more finely.</td>
</tr>
<tr class="text-sm font-light">
<td class="p-2 border border-slate-600"><strong>Business</strong></td>
<td class="p-2 border border-slate-600">59/user/month</td>
<td class="p-2 border border-slate-600">All Pro features + advanced customization, integrated AI, change logs.</td>
<td class="p-2 border border-slate-600">Organizations requiring customized workflows and a higher level of automation.</td>
</tr>
<tr class="text-sm font-light">
<td class="p-2 border border-slate-600"><strong>Enterprise</strong></td>
<td class="p-2 border border-slate-600">79/user/month</td>
<td class="p-2 border border-slate-600">Advanced access controls, customized reporting, direct SQL, priority support.</td>
<td class="p-2 border border-slate-600">Large organizations or multi-team structures with advanced analytical needs.</td>
</tr>
</tbody>
</table>
</div>
<h3><span class="ez-toc-section" id="nutshell-marketing"></span>Nutshell Marketing<span class="ez-toc-section-end"></span></h3>
<p>Nutshell Marketing is billed on a per-company basis and requires an active subscription to Nutshell Sales. The <em>Marketing Foundation</em> package is included free of charge. <em>Marketing Pro</em>, on the other hand, is priced according to the number of marketing contacts.</p>
<ul>
<li><strong>Marketing Foundation:</strong> included with all Sales plans. Includes email editor, forms, landing pages and attribution reports.</li>
<li><strong>Marketing Pro:</strong> rates vary according to the size of your base. The plan allows you to send larger campaigns, gives access to SMS marketing and enriched reports. Each account can send up to 8 times its contact limit per month. Without a Pro subscription, the limit remains 150 marketing emails per month.</li>
</ul>
<h3><span class="ez-toc-section" id="nutshell-engagement"></span>Nutshell Engagement<span class="ez-toc-section-end"></span></h3>
<p><strong>Nutshell Engagement</strong> is also charged per company and included in all Sales plans via the <em>Foundation</em> version. It includes form tracking, webchat and unlimited AI chatbot. The <em>Engagement Pro</em> version adds SMS capability (mainly available in the US and Canada) and more comprehensive customer conversation features.</p>
<h3><span class="ez-toc-section" id="add-ons"></span>Add-ons<span class="ez-toc-section-end"></span></h3>
<p>Several add-on modules can be activated à la carte :</p>
<ul>
<li><strong>Quotes & Invoices</strong>, which lets you create, send and track quotes and invoices directly from Nutshell. Templates can be customized, and data is synchronized with your opportunities, eliminating the need for double entry.</li>
<li><strong>LeadBoost</strong>, an integrated <a href="https://salesdorado.com/en/automation/data-enrichment-b2b-tools/">enrichment tool</a> that automatically identifies and adds new qualified leads to your pipeline according to your prospecting criteria.</li>
</ul>
<p><picture decoding="async" class="alignnone size-full wp-image-64569">
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<div class="blocTips primary-light">
<p><i class="fa fa-lightbulb-o"></i> <span class="title is-5">Salesdorado’s review</span></p>
<p>Nutshell’s pricing structure is clear and flexible. For an SME, the Pro plan probably offers the best balance between price, automation and reporting. The per-user model, combined with the marketing and engagement modules included, makes the investment predictable and scalable. No hidden costs, all-inclusive support and a real effort at clarity: this is a sound, pragmatic approach, perfectly suited to SMEs.</p>
</div>
<h2><span class="ez-toc-section" id="verdict-salesdorado"></span>Verdict Salesdorado<span class="ez-toc-section-end"></span></h2>
<p>As you can see, our overall opinion of Nutshell is very positive. We were pleasantly surprised by the platform.</p>
<p><strong>We recommend Nutshell if</strong> you’re looking for a clear, modern CRM that’s easy to learn. The tool is really well suited to B2B SMEs that want to centralize their sales, contacts and campaigns without deploying a gas factory. The pipeline is fluid, the interface intuitive and the customer support exemplary. All at a reasonable price, with no hidden costs or mandatory options.</p>
<p><strong>Avoid Nutshell if</strong> you need a CRM with advanced automation, reporting or native integrations. The tool does the job perfectly well for a team of 5 to 50 salespeople, but will clearly show its limitations in a complex environment with several teams and customized workflows.</p>
<div class="blocTips info-light">
<p><span class="title is-5">Try Nutshell for free</span></p>
<p>The best way to make up your own mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period</strong>, with no credit card required. You’ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.</p>
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<span class="text-xs text-gray-700 font-serif font-light">on <time datetime="2025-10-29T14:34:18+00:00" >29 October 2025</time></span>
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<span class="text-xs text-gray-700 font-serif font-light">on <time datetime="2025-10-22T12:19:59+00:00" >22 October 2025</time></span>
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<h3 class="text-sm font-semibold">Maxime <span class="uppercase">Ben Bouaziz</span></h3>
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<p class="text-base font-light !font-sans">Maxime est un des éditeurs du site de Salesdorado. Spécialiste en inbound marketing et passionné de stratégie média.</p>
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<h3 class="!text-base underline !font-serif">Our Review of Typeform: the market-leading forms management tool</h3>
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<h3 class="!text-base underline !font-serif">Signitic Review :the French alternative to the email signature giants</h3>
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<h3 class="!text-base underline !font-serif">Review Closely: the LinkedIn prospecting tool designed for agencies</h3>
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