Monday.com: Contact Management

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Integrated contact management keeps all customer details and interactions organized in one place.
Reasoning
Four independent domains (thedigitalprojectmanager.com, onepagecrm.com, tldv.io, techradar.com) all indicate Monday.com CRM includes contact management. Each domain counts as a single opinion; even after consolidating their confidence (average ~0.74–0.80), the evidence remains consistently positive. There are no conflicting sources suggesting otherwise.
Completed At
1/8/2026, 12:53:28 PM
ClaimSuggested ValueConfidence
monday.com: offers project management software solutions that include Monday CRMtrue80.0%
Monday CRM: adapts Monday.com's existing app to handle customer datatrue80.0%
Monday.com: is increasingly known as an all-round CRMtrue60.0%
Monday.com: can be used as a CRMtrue80.0%
Monday CRM: is within Monday.comtrue75.0%
Monday.com: offers CRM functionalitytrue80.0%
Monday.com CRM: offers core CRM capabilities for managing contactstrue90.0%
Monday.com CRM: centralizes contact details in one placetrue80.0%
Monday.com CRM: centralizes communication history in one placetrue90.0%
Monday.com CRM: allows creating detailed customer profilestrue60.0%
Monday.com CRM: provides contact managementtrue90.0%
Monday.com CRM: identifies the best times to contact leadstrue75.0%
Monday.com CRM: enables a 360-degree view of each accounttrue80.0%
Monday.com CRM: provides account managementtrue60.0%