Zoho CRM: Email Marketing Features

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Includes built-in email marketing features for campaigns and automation.

Reasoning

All credible sources indicate Zoho CRM supports email marketing features. Treating multiple entries from the same domain as a single opinion, we have three domain opinions (Capterra, EmailToolTester, The CX Lead) all affirming true, leading to a consensus of true.

Completed At

1/8/2026, 9:32:10 AM

Claim	Suggested Value	Confidence
Zoho CRM: has exhausting sales outreach https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	80.0%
Zoho Campaigns: is Zoho CRM’s own email marketing software https://www.emailtooltester.com/en/crm/zoho-review/	true	90.0%
Zoho CRM: provides plan-based allowances for email notifications and SMS marketing https://www.emailtooltester.com/en/crm/zoho-review/	true	80.0%
Zoho CRM: enables email campaign integration directly within the platform https://thecxlead.com/tools/zoho-crm-review/	true	80.0%