Cons are described in its review
Ease of use accounts for 10% of the final score
Features are described in its review
Pricing is described in its review
Pros are described in its review
Value for Money accounts for 10% of the final scoring
accounts for 25% of the final scoring in its review.
allocates 10% of final scoring to onboarding
allows creation of custom workflows
allows setting user permissions
allows teams to easily access customer details
allows teams to update customer details
allows users to access contact information
allows users to get a full view of customer interactions
allows users to set up automated workflows for repetitive tasks
allows users to update contact information
automates repetitive sales tasks
baseline capabilities are compared to the capabilities of its competitors
captures leads efficiently
compliant with GDPR
connects with third-party integration tools such as Zapier
covers cons
covers features
covers pricing
covers pros
customer reviews account for 10% of the final scoring
describes its features
designed to manage large volumes of data efficiently
discusses its cons
discusses its pricing
discusses its pros
enables automation of tasks specific to your processes
enables core functionality tasks to be executed quickly and easily
enables email campaign integration directly within the platform
enables strategic prioritization of deals
enables teams to handle large datasets
enables tracking of leads' journey from capture to segmentation to conversion
enables users to customize email templates
enables workflow setup
enables your team to focus on closing deals
enhances customer engagement
enhances productivity and teamwork
enhances team productivity
enhances the sales process
ensures no prospects are missed
facilitates engagement with leads and customers
fosters collaboration with real-time updates
fosters collaboration with shared calendars
fosters collaboration with task assignments
generates dashboards
generates detailed reports
has a drag-and-drop interface
has a high Net Promoter Score from current or past customers
has a learning curve
has a mobile app
has a net promoter score that reflects current and past customers' likelihood to choose it again for its core functionality
has a review page titled 'Zoho CRM Review: Pros, Cons, Features & Pricing'
has a steep learning curve for new users
has a user interface that can feel cluttered
has built-in chat
has cons
has customization options that might overwhelm users who prefer straightforward, user-friendly setups.
has initial complexity that may slow adoption
has its features described in a Zoho CRM Review
has pros
has robust functionality
helps businesses manage their interactions with customers
helps you optimize your strategies
includes Campaign Management
includes Pipeline Management as a core feature
includes a section titled 'How We Test & Score Tools'
includes cons
includes customer reviews
includes features
includes lead scoring
includes pricing
includes pros
includes shared calendars
includes task assignments
integrates natively with DocuSign
integrates natively with Google Workspace
integrates natively with LinkedIn
integrates natively with Mailchimp
integrates natively with Microsoft Office 365
integrates natively with QuickBooks
integrates natively with Slack
integrates natively with SurveyMonkey
integrates natively with Twilio
is a customer relationship management software
is a review page
is adaptable to existing workflows without extensive technical knowledge
is assigned 10% of its final score by The Zoho CRM Review to Zoho CRM's Customer Support
is covered in a review for its cons
is covered in a review for its features
is covered in a review for its pricing
is covered in a review for its pros
is covered in a review titled 'Zoho CRM Review: Pros, Cons, Features & Pricing'
is described as scoring higher when it delivers more value for less cost
is easy to learn
is easy to use with minimal training
is evaluated based on customer reviews
is evaluated based on its core functionality
is evaluated for core functionality
is evaluated for ease of integration with other tools typically found in the tech stack
is evaluated for ease of use by Zoho CRM Review
is evaluated for its customer support by the Zoho CRM Review.
is evaluated for value for money
is evaluated in a review that asks whether it has the basic features and functions a user would expect to see
is evaluated on customer support
is evaluated on its integrations
is evaluated on onboarding by the Zoho CRM Review
is evaluated on standout features
is evaluated using a seven-criteria rubric
is evaluated using the Net Promoter Score from current and past customers.
is high scoring software
is intuitive to use
is powerful
is priced at $14 per user per month when billed annually
is suitable for growing businesses
is well designed
is well-suited for sales teams seeking customization and scalability
is well-suited for small businesses
is well-suited for startups
keeps everyone aligned
lets you create custom reports
lets you create dashboards to track key performance indicators
makes relatively complex tasks seem simple
manages comprehensive contact information in one place
manages leads efficiently
may require more training than simpler CRM solutions
offers Google Apps integration
offers Scheduling
offers a 15-day free trial
offers a comprehensive feature set
offers a range of features
offers an API
offers chat support
offers customer management
offers customization options
offers effective lead management features
offers email integration
offers email support
offers extensive storage options
offers external integrations
offers flexibility for tailoring to your team's needs
offers increased capacity in higher tiers
offers insights into customer behavior
offers insights into sales trends
offers insights into team performance
offers lead management as a core feature
offers marketing automation
offers mobile apps
offers mobile apps for iOS and Android
offers native integration with Shopify
offers options to tailor fields
offers options to tailor layouts
offers options to tailor modules
offers phone support
offers pipeline management
offers pipeline management features to track deals
offers sales automation capabilities
offers seamless integration with other Zoho products
offers social-media integration
offers standout features that go beyond the core functionality typically found in similar tools
offers straightforward customization
offers two-factor authentication
onboarding evaluates how quickly a team member can get set up
onboarding evaluates how quickly a team member with no experience can start using it
onboarding solutions are high-scoring
onboarding solutions indicate little or no support is required
operates without performance lag when processing large datasets
organizes sales, marketing, and support functions
performs regular security audits
premium support options are available at higher pricing tiers
presents cons
presents features
presents pricing
presents pros
pricing is covered by Zoho CRM Review
provides a Click-to-Dial feature
provides a comprehensive self-service knowledge base
provides a dashboard
provides a setup interface for the Send Webhook Action
provides access controls to protect sensitive information within your team
provides an API
provides an adaptable and integrated platform
provides analytics tools
provides assistance with complex migrations to ensure no critical data is lost
provides calendar management
provides call tracking
provides collaborative tools that keep everyone informed
provides community forums for self-help
provides contact management
provides custom data forms
provides dashboards
provides data export functionality
provides data visualization
provides detailed guides to help you transfer contacts, leads, and other data
provides file sharing
provides import tools
provides lead management
provides new product updates
provides notifications
provides real-time updates
provides reports
provides robust reporting tools
provides templates
provides third-party plugins/add-ons
provides two-factor authentication
review covers cons
review covers features
review covers pricing
review covers pros
scores best when tools offer API access to build custom integrations
scores best when tools offer plentiful native integrations
scores best when tools offer third-party connections
some core features may be locked behind higher-tier pricing plans
stores comprehensive contact information in one place
streamlines tasks such as follow-ups and reminders
supports contact sharing
supports data export functionality
supports data import
supports data import functionality
supports data migration from other CRM systems
supports file transfer
supports multi-user functionality
supports task scheduling
supports task tracking
the availability of these channels depends on the Zoho CRM plan
the evaluation is based on how easy it is to find help via knowledge base.
the evaluation is based on how easy it is to find help via live chat.
the evaluation is based on how easy it is to find help via phone.
the evaluation is based on how easy it is to get unstuck.
the evaluation is based on how quickly it helps users get unstuck.
tracks responses to optimize outreach
uses robust encryption
uses the title 'Zoho CRM Review: Pros, Cons, Features & Pricing' for its reviews
UI display issues were resolved
added a search bar on the Custom Functions page to improve navigation
addresses action state errors
corrected execution counts
corrected flow management problems
data handling inconsistencies were resolved
enables automated data interactions.
enables efficient data transfer processes.
enables users to create more organized workflows by breaking down complex processes into smaller, reusable components
enables users to push data directly to external endpoints from a flow
enhances email validation in the send mail action
fixes URL loading issues in manual webhook triggers
improved testing capabilities using previous execution data
improves connection management
improves error page redirection
improves flow execution history
includes warnings for deleting in-use connections
increased payload size limits for triggers, enabling more extensive data handling
introduces the ability to invoke subflows as steps within a parent flow
now features a 'Send Webhook' action
offers a Send Webhook action to integrate with third-party applications.
offers a modular approach to workflows
offers enhanced user notifications
covers the cons of Zoho CRM
covers the features of Zoho CRM
covers the pricing of Zoho CRM
covers the pros of Zoho CRM
evaluates Zoho CRM across seven criteria
explains the evaluation process for Zoho CRM
includes a 'How We Test & Score Tools' section
includes a Standout Features section
notes that tools providing real-time support score best
the Standout Features section accounts for 25% of the final scoring
creates content that helps practitioners succeed at work
focuses on elevating the voices of CX innovators
has Sugandha Mahajan as Editor
offers CX insights
offers how-to guides
offers resources
offers strategies
enable access to CRM data on the go
keep your team connected
keep your team productive when away from the office
provide contact updates
provides lead management
provides task management
allows tracking of deals
enables revenue forecasting
helps improve your sales strategy
helps prioritize tasks
visualizes your sales management pipeline
enables a seamless customer journey
integrates with Zoho CRM
maintains a complete view of customer interactions
unifies customer data
score worst
is listed as an alternative to Zoho CRM
has an aggregated rating of 4.7
rates Zoho CRM at 4 out of 5
is a BWZ brand
has an aggregated rating of 4.7
is listed as an alternative to Zoho CRM
has an aggregated rating of 4.6
is listed as an alternative to Zoho CRM
is listed as an alternative to Zoho CRM
provides an unbiased evaluation of Zoho CRM
considers the average price of entry-level plans against the core features
Zoho CRM can generate detailed reports and dashboards to gain insights into your sales performance and customer behavior.
Zoho CRM excels in offering a comprehensive feature set and seamless integration with other Zoho products.
Zoho CRM is a customer relationship management (CRM) software that helps businesses manage their interactions with customers by organizing sales, marketing, and support functions.
Zoho CRM is particularly well-suited for small businesses, startups, and sales teams looking for customization and scalability.
Zoho CRM's value lies in its ability to enhance your team's productivity and customer engagement through its adaptable and integrated platform.
Zoho CRM costs $14 per user per month when billed annually.
Zoho CRM offers a 15-day free trial.
Crozscore gives Zoho CRM a rating of 4 out of 5.
Zoho CRM stores and manages comprehensive contact information in one place so your team can easily access and update customer details.
Zoho CRM's Contact Management feature helps you unify customer data and maintain a complete view of your customer interactions.
Zoho CRM automates repetitive sales tasks, allowing your team to focus on closing deals.
Zoho CRM allows you to set up workflows to streamline tasks like follow-ups and reminders.
Zoho CRM integrates natively with Google Workspace.
Zoho CRM integrates natively with Microsoft Office 365.
Zoho CRM integrates natively with Mailchimp.
Zoho CRM integrates natively with Slack.
Zoho CRM integrates natively with QuickBooks.
Zoho CRM integrates natively with Shopify.
Zoho CRM integrates natively with LinkedIn.
Zoho CRM integrates natively with DocuSign.
Zoho CRM integrates natively with Twilio.
Zoho CRM integrates natively with SurveyMonkey.
Zoho CRM offers an API.
Zoho CRM connects with third-party integration tools like Zapier.
Hiver has an aggregated rating of 4.7.
CRM Creatio has an aggregated rating of 4.7.
monday service has an aggregated rating of 4.6.
Zoho CRM is designed to manage large volumes of data efficiently.
Zoho CRM is suitable for growing businesses.
Zoho CRM provides extensive storage options.
Zoho CRM higher tiers offer increased capacity.
Zoho CRM supports data import and export functions.
Zoho CRM enables teams to handle large datasets without performance lags.
Zoho CRM provides robust reporting and analytics tools to help you make data-driven decisions.
Zoho CRM lets you create custom reports and dashboards to track key performance indicators.
Zoho CRM's analytics tools offer insights into sales trends, customer behavior, and team performance.
Zoho CRM helps you optimize your strategies.
Zoho CRM customization is straightforward.
Zoho CRM offers options to tailor fields, modules, and layouts to fit your business needs.
Zoho CRM lets you create custom workflows.
Zoho CRM lets you automate tasks specific to your processes.
Zoho CRM has a drag-and-drop interface.
Zoho CRM can be adapted to your existing workflows without extensive technical knowledge.
Zoho CRM offers multiple support channels, including email support, chat support, and phone support, depending on the Zoho CRM plan.
Zoho CRM provides a comprehensive self-service knowledge base.
Zoho CRM provides community forums for self-help.
Zoho CRM premium support options are available at higher pricing tiers.
Zoho CRM allows users to integrate email campaigns directly into Zoho CRM to engage with leads and customers effectively.
Zoho CRM enables users to customize email templates and track responses to optimize outreach.
Zoho CRM offers effective lead management features that enhance the sales process.
Zoho CRM lets users access and update contact information and get a full view of customer interactions.
Zoho CRM provides pipeline management features to track deals and prioritize strategically.
Zoho CRM lets users set up automated workflows for repetitive tasks.
Zoho CRM provides reports and dashboards to enable data-driven decisions.
Zoho Campaigns integrates with Zoho CRM to make your customer journey seamless.
Zoho CRM supports data migration from other CRM systems.
Zoho CRM provides import tools and detailed guides to help you transfer contacts, leads, and other data.
Zoho CRM's support team can assist with complex migrations to ensure no critical data is lost.
Zoho CRM helps you capture and manage leads efficiently, ensuring that no prospects are missed.
Zoho CRM enables you to track your leads' journey from capture to segmentation to conversion, enhancing your business processes.
Zoho CRM's Lead Management is a core feature.
Zoho CRM Pipeline Management visualizes your sales management pipeline.
Zoho CRM Pipeline Management lets you track deals.
Zoho CRM Pipeline Management lets you forecast revenue.
Zoho CRM Pipeline Management helps you prioritize tasks.
Zoho CRM Pipeline Management helps you improve your sales strategy.
Zoho CRM includes Pipeline Management as a core feature.
Zoho CRM includes shared calendars.
Zoho CRM includes task assignments.
Zoho CRM provides real-time updates.
Zoho CRM has built-in chat.
Zoho CRM has email integration.
Zoho CRM's collaborative tools ensure everyone stays informed and aligned.
Zoho CRM's collaborative tools enhance productivity and teamwork.
Zoho CRM fosters collaboration with features like shared calendars, task assignments, and real-time updates.
Zoho CRM uses robust encryption.
Zoho CRM offers two-factor authentication.
Zoho CRM conducts regular security audits.
Zoho CRM is compliant with GDPR.
Zoho CRM allows you to set user permissions.
Zoho CRM provides access controls to protect sensitive information within your team.
Zoho CRM offers mobile apps for both iOS and Android.
Zoho CRM mobile apps allow you to access your CRM data on the go.
Zoho CRM mobile apps provide lead management.
Zoho CRM mobile apps provide contact updates.
Zoho CRM mobile apps provide task management.
Zoho CRM mobile apps allow your team to stay connected and productive even when away from the office.
Zoho CRM's review covers pros, cons, features and pricing.
Zoho CRM has a Send Webhook Action setup interface.
Zoho CRM provides new product updates.
Zoho CRM offers a range of features.
Zoho CRM has a user interface that can feel cluttered.
Zoho CRM customization options are a plus.
Zoho CRM customization options might overwhelm those who prefer straightforward, user-friendly setups.
Zoho CRM flexibility is great for tailoring to your team's needs.
Zoho CRM has a learning curve.
Zoho CRM's initial complexity may slow adoption and require more training compared to simpler CRM solutions.
Zoho CRM has robust functionality.
Zoho CRM is powerful but has a steep learning curve for new users.
Zoho Flow now features a "Send Webhook" action, enabling users to push data directly to external endpoints from a flow.
Zoho Flow's "Send Webhook" action facilitates integration with third-party applications, enabling automated data interactions and efficient data transfer processes.
Zoho Flow's update introduces the ability to invoke subflows as steps within a parent flow.
Zoho Flow's subflow execution feature enables a modular approach that allows users to create more organized workflows by breaking down complex processes into smaller, reusable components.
Zoho Flow resolved UI display issues and data handling inconsistencies.
Zoho Flow corrected execution counts and flow management problems.
Zoho Flow fixed URL loading issues in manual webhook triggers and improved error page redirection.
Zoho Flow addressed action state errors and enhanced email validation in the send mail action.
Zoho Flow improved flow execution history and connection management.
Zoho Flow enhanced user notifications, including warnings for deleting in-use connections.
Zoho Flow added a search bar on the Custom Functions page for easier navigation.
Zoho Flow increased payload size limits for triggers, supporting more extensive data handling.
Zoho Flow improved testing capabilities with previous execution data.
Zoho CRM Review covers Pros, Cons, Features & Pricing for Zoho CRM.
Zoho CRM Review includes a Standout Features section that accounts for 25% of the final scoring.
Zoho CRM Review states that it evaluates standout features that go above and beyond the core functionality typically found in tools of its kind.
Zoho CRM Review evaluates how easy it is to integrate Zoho CRM with other tools typically found in the tech stack.
Zoho CRM Review notes that tools offering plentiful native integrations, third-party connections, and API access to build custom integrations score best.
The Zoho CRM Review page includes a section titled 'How We Test & Score Tools'.
Zoho CRM offers 2-Factor Authentication.
Zoho CRM provides an API.
Zoho CRM includes Calendar Management.
Zoho CRM provides Call Tracking.
Zoho CRM includes Campaign Management.
Zoho CRM offers Click-to-Dial.
Zoho CRM provides Contact Management.
Zoho CRM supports Contact Sharing.
Zoho CRM provides Custom Data Forms.
Zoho CRM offers Customer Management.
Zoho CRM includes a Dashboard.
Zoho CRM supports Data Export.
Zoho CRM supports Data Import.
Zoho CRM provides Data Visualization.
Zoho CRM supports Email Integration.
Zoho CRM offers External Integrations.
Zoho CRM provides File Sharing.
Zoho CRM supports File Transfer.
Zoho CRM offers Google Apps Integration.
Zoho CRM provides Lead Management.
Zoho CRM includes Lead Scoring.
Zoho CRM offers Marketing Automation.
Zoho CRM has a Mobile App.
Zoho CRM supports Multi-User.
Zoho CRM provides Notifications.
Zoho CRM offers Pipeline Management.
Zoho CRM provides Sales Automation.
Zoho CRM includes Scheduling.
Zoho CRM offers Social-Media Integration.
Zoho CRM supports Task Scheduling/Tracking.
Zoho CRM provides Third-Party Plugins/Add-Ons.
Zoho CRM Review covers Pros, Cons, Features and Pricing for Zoho CRM.
Zoho CRM Review includes a 'How We Test & Score Tools' section that explains the evaluation process for Zoho CRM.
Zoho CRM Review includes Customer Reviews that account for 10% of the final scoring.
Zoho CRM is evaluated using the net promoter score from current and past customers.
Zoho CRM's net promoter score reflects current and past customers' likelihood to choose Zoho CRM again for its core functionality.
A high scoring software such as Zoho CRM reflects a high net promoter score from current or past customers.
Zoho CRM Review: Pros, Cons, Features & Pricing presents the pros, cons, features, and pricing of Zoho CRM.
Core Functionality accounts for 25% of the final scoring in the Zoho CRM review.
The Zoho CRM review asks whether Zoho CRM has the basic features and functions that a user would expect to see.
The Zoho CRM review raises the possibility that some core features of Zoho CRM may be locked behind higher-tiered pricing plans.
The Zoho CRM review compares Zoho CRM's baseline capabilities to those of its competitors.
The starting point of the Zoho CRM review's evaluation is Zoho CRM's core functionality.
Zoho CRM is the subject of a review titled "Zoho CRM Review: Pros, Cons, Features & Pricing".
Copper is listed as an alternative to Zoho CRM.
Streak is listed as an alternative to Zoho CRM.
Salesforce CRM is listed as an alternative to Zoho CRM.
Insightly is listed as an alternative to Zoho CRM.
Zoho CRM Review covers the Pros, Cons, Features & Pricing of Zoho CRM.
In the Zoho CRM review, Value for Money accounts for 10% of the final scoring.
The Zoho CRM review considers the average price of entry level plans against the core features.
Zoho CRM Review includes a section titled 'How We Test & Score Tools'.
Zoho CRM Review states that software that delivers more, for less, will score higher.
The Zoho CRM Review page is titled 'Zoho CRM Review: Pros, Cons, Features & Pricing'.
Zoho CRM Review includes Pros, Cons, Features & Pricing for Zoho CRM.
The Zoho CRM Review assigns 10% of its final score to Zoho CRM's Customer Support.
The Zoho CRM Review evaluates Zoho CRM's customer support based on how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base.
In the Zoho CRM Review, tools and companies that provide real-time support score best, while chatbots score worst.
Zoho CRM Review states that Zoho CRM's core functionality tasks can be executed quickly and easily.
Zoho CRM Review notes that Zoho CRM's Ease of Use accounts for 10% of the final score.
Zoho CRM Review explains that high scoring software, like Zoho CRM, is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Zoho CRM Review discusses the Pros, Cons, Features & Pricing of Zoho CRM.
The Zoho CRM Review allocates 10% of final scoring to onboarding.
The Zoho CRM Review evaluates how easy Zoho CRM is to learn and use with minimal training.
In the Zoho CRM Review, onboarding evaluates how quickly a team member can get set up and start using Zoho CRM with no experience.
In the Zoho CRM Review, high scoring Zoho CRM onboarding solutions indicate little or no support is required.
Zoho CRM Review: Pros, Cons, Features & Pricing covers Zoho CRM's pros, cons, features, and pricing.
Zoho CRM Review: Pros, Cons, Features & Pricing is a Zoho CRM review page.
The CX Lead is a BWZ brand.
Sugandha Mahajan is the Editor of The CX Lead.
The CX Lead creates content that helps practitioners succeed at work.
The CX Lead focuses on elevating the voices of CX innovators.
The CX Lead offers content that includes CX insights, how-to guides, strategies, and resources.
Zoho CRM Review: Pros, Cons, Features & Pricing is the title used to review Zoho CRM.
Zoho CRM Review discusses the pros and cons of Zoho CRM.
Zoho CRM Review covers Zoho CRM's features.
Zoho CRM Review covers Zoho CRM's pricing.
The Zoho CRM Review explains that it evaluates Zoho CRM across seven criteria.
The Zoho CRM Review uses a seven-criteria rubric to evaluate Zoho CRM.
The Zoho CRM Review provides an unbiased evaluation of Zoho CRM.
The Zoho CRM Review evaluates Zoho CRM on core functionality.
The Zoho CRM Review evaluates Zoho CRM on standout features.
The Zoho CRM Review evaluates Zoho CRM on ease of use.
The Zoho CRM Review evaluates Zoho CRM on onboarding.
The Zoho CRM Review evaluates Zoho CRM on customer support.
The Zoho CRM Review evaluates Zoho CRM on integrations.
The Zoho CRM Review evaluates Zoho CRM on customer reviews.
The Zoho CRM Review evaluates Zoho CRM on value for money.
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.b-shortlist+:not(.c-block):not(.wp-block-group){margin-top:64px;margin-top:var(--spacer-70)}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__content{max-width:100%}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__header{margin-bottom:8px;margin-bottom:var(--spacer-10);text-align:left}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__header>.c-content-block__cta-wrap{margin-top:0}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__title{font-family:var(--font-family-headings);font-size:var(--font-size-heading-small);line-height:var(--line-height-heading-small);font-weight:var(--font-weight-heading-small);letter-spacing:-.1px}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__description{margin-top:8px;margin-top:var(--spacer-10)}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__description p{font-family:var(--font-family-base);font-size:16px;font-size:var(--font-size-body-small);line-height:1.5;font-weight:400;font-weight:var(--font-weight-regular);letter-spacing:.1px}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist .c-content-block__cta-wrap{margin-top:8px;margin-top:var(--spacer-10)}:root{--color-primary-50:var(--global-color-primary);--color-primary-70:var(--global-color-primary-hover);--color-secondary-50:var(--global-color-secondary);--color-secondary-70:var(--global-color-secondary-hover);--color-neutral-0:rgb(255 255 255/100%);--color-neutral-10:rgb(247 249 251/100%);--color-neutral-20:rgb(225 225 225/100%);--color-neutral-30:rgb(200 200 200/100%);--color-neutral-50:rgb(105 105 105/100%);--color-neutral-70:rgb(64 64 64/100%);--color-neutral-90:rgb(0 0 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var(--form-padding-horizontal);--form-control-text-transform:var(--form-text-transform);--form-control-icon-position-right:0;--form-control-icon-position-top:0;--form-control-textarea-height:225px;--form-control-textarea-line-height:1.5;--form-control-textarea-padding:14px var(--form-padding-horizontal);--form-control-select-padding-right:calc(var(--form-control-select-ui-width) + var(--form-padding-horizontal));--form-control-select-ui-color:var(--color-grey-dark);--form-control-select-ui-width:var(--form-control-height);--form-control-select-ui-bgd-color:var(--color-white);--form-control-select-ui-bgd-color-hover:var(--color-white);--form-control-select-ui-font-size:25px;--form-control-radio-checkbox-margin-top:var(--spacer-40);--form-control-radio-checkbox-padding-left:var(--spacer-40);--form-control-radio-checkbox-ui-border-color:var(--form-border-color);--form-control-radio-checkbox-ui-border-color-focus:var(--color-neutral-70);--form-control-radio-checkbox-ui-border-size:var(--form-border-size);--form-control-radio-checkbox-ui-border-size-focus:var(--form-border-size-focus);--form-control-radio-checkbox-ui-bgd-color:var(--form-control-bgd-color);--form-control-radio-checkbox-ui-bgd-color-checked:var(--color-primary);--form-control-radio-checkbox-ui-color:var(--color-white);--form-control-checkbox-size:calc(var(--form-control-height)/2);--form-control-checkbox-position-top:-1px;--form-control-checkbox-position-left:0;--form-control-file-padding:var(--form-padding-vertical) 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var(--grid-margin)*2);--grid-max-width-staggered:calc(var(--grid-width-staggered) + var(--grid-margin)*2);--grid-max-width-staggered-double:calc(var(--grid-width-staggered-double) + var(--grid-margin)*2);--icon-download:"\e921";--icon-calendar:"\e922";--icon-clock:"\e920";--icon-share:"\e91f";--icon-alert:"\e900";--icon-alert-outlined:"\e901";--icon-arrow-down:"\e902";--icon-arrow-left:"\e903";--icon-arrow-right:"\e904";--icon-arrow-up:"\e905";--icon-bullet-round:"\e906";--icon-chat:"\e908";--icon-check:"\e909";--icon-chevron-double:"\e90a";--icon-chevron-down:"\e90b";--icon-chevron-left:"\e90c";--icon-chevron-right:"\e90d";--icon-chevron-up:"\e90e";--icon-close:"\e90f";--icon-email:"\e910";--icon-facebook:"\e911";--icon-hamburger:"\e912";--icon-info:"\e913";--icon-info-outlined:"\e914";--icon-instagram:"\e915";--icon-link:"\e916";--icon-linkedin:"\e917";--icon-lock:"\e918";--icon-mail:"\e919";--icon-pin:"\e91a";--icon-pinterest:"\e91b";--icon-play:"\e91c";--icon-search:"\e91d";--icon-twitter:"\e91e";--icon-masonry:"\e924";--icon-logout:"\e907";--icon-settings:"\e923";--icon-youtube:"\ea9d";--icon-google:"\ea88";--wp-oembed-bgd:var(--color-grey);--transition-wp-playlist-icon:background-color 0.2s,transform 0.2s ease;--spacer-10:8px;--spacer-20:16px;--spacer-30:24px;--spacer-40:32px;--spacer-50:40px;--spacer-60:48px;--spacer-70:64px;--spacer-80:96px;--spacer-90:160px;--spacing-block-mobile-small:56px;--spacing-block-mobile-default:80px;--spacing-block-mobile-large:120px;--spacing-block-desktop-small:64px;--spacing-block-desktop-default:120px;--spacing-block-desktop-large:184px;--spacer-wpadmin-mobile:46px;--spacer-wpadmin-desktop:32px;--spacer-ad-push:0;--ease-in-sine:cubic-bezier(0.47,0,0.745,0.715);--ease-out-sine:cubic-bezier(0.39,0.575,0.565,1);--ease-in-out-sine:cubic-bezier(0.445,0.05,0.55,0.95);--ease-in-quad:cubic-bezier(0.55,0.085,0.68,0.53);--ease-out-quad:cubic-bezier(0.25,0.46,0.45,0.94);--ease-in-out-quad:cubic-bezier(0.455,0.03,0.515,0.955);--ease-in-cubic:cubic-bezier(0.55,0.055,0.675,0.19);--ease-out-cubic:cubic-bezier(0.215,0.61,0.355,1);--ease-in-out-cubic:cubic-bezier(0.645,0.045,0.355,1);--ease-in-quart:cubic-bezier(0.895,0.03,0.685,0.22);--ease-out-quart:cubic-bezier(0.165,0.84,0.44,1);--ease-in-out-quart:cubic-bezier(0.77,0,0.175,1);--ease-in-quint:cubic-bezier(0.755,0.05,0.855,0.06);--ease-out-quint:cubic-bezier(0.23,1,0.32,1);--ease-in-out-quint:cubic-bezier(0.86,0,0.07,1);--ease-in-expo:cubic-bezier(0.95,0.05,0.795,0.035);--ease-out-expo:cubic-bezier(0.19,1,0.22,1);--ease-in-out-expo:cubic-bezier(1,0,0,1);--ease-in-circ:cubic-bezier(0.6,0.04,0.98,0.335);--ease-out-circ:cubic-bezier(0.075,0.82,0.165,1);--ease-in-out-circ:cubic-bezier(0.785,0.135,0.15,0.86);--ease-in-back:cubic-bezier(0.6,-0.28,0.735,0.045);--ease-out-back:cubic-bezier(0.175,0.885,0.32,1.275);--ease-in-out-back:cubic-bezier(0.68,-0.55,0.265,1.55);--transition:all 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(min-width:960px){.b-lead-form--layout-left .b-lead-form__container,.b-lead-form--layout-right .b-lead-form__container{display:flex;align-items:flex-start;justify-content:space-between}.b-lead-form--layout-right .b-lead-form__content{width:584px;width:var(--grid-6-col);padding-right:40px;padding-right:var(--grid-gutter)}.b-lead-form__form{width:480px;width:var(--grid-5-col)}.b-lead-form--layout-right .b-lead-form__form{margin-top:0}}.hs-cta-embed__loaded{transition:none!important}.item-single--perfect-post-layout .b-shortlist,.item-single--tool-editorial-layout .b-shortlist{padding:0;background:unset;min-height:354px}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist{background-color:unset;padding-top:0;padding-bottom:0;min-height:354px;margin-top:0;margin-bottom:0}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist+:not(.c-block):not(.wp-block-group){margin-top:64px;margin-top:var(--spacer-70)}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__content{max-width:100%}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__header{margin-bottom:8px;margin-bottom:var(--spacer-10);text-align:left}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__header>.c-content-block__cta-wrap{margin-top:0}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__title{font-family:var(--font-family-headings);font-size:var(--font-size-heading-small);line-height:var(--line-height-heading-small);font-weight:var(--font-weight-heading-small);letter-spacing:-.1px}#main-content .item-single--perfect-listicle-layout .item-single__content-container .b-shortlist__description{margin-top:8px;margin-top:var(--spacer-10)}#main-content 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<link rel='wprdelay' id='classic-theme-styles-css' href='https://thecxlead.com/wp-includes/css/classic-themes.min.css' media='all' />
<style id='bwz-load-styles-inline-css' 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ease;--spacer-10:8px;--spacer-20:16px;--spacer-30:24px;--spacer-40:32px;--spacer-50:40px;--spacer-60:48px;--spacer-70:64px;--spacer-80:96px;--spacer-90:160px;--spacing-block-mobile-small:56px;--spacing-block-mobile-default:80px;--spacing-block-mobile-large:120px;--spacing-block-desktop-small:64px;--spacing-block-desktop-default:120px;--spacing-block-desktop-large:184px;--spacer-wpadmin-mobile:46px;--spacer-wpadmin-desktop:32px;--spacer-ad-push:0;--ease-in-sine:cubic-bezier(0.47,0,0.745,0.715);--ease-out-sine:cubic-bezier(0.39,0.575,0.565,1);--ease-in-out-sine:cubic-bezier(0.445,0.05,0.55,0.95);--ease-in-quad:cubic-bezier(0.55,0.085,0.68,0.53);--ease-out-quad:cubic-bezier(0.25,0.46,0.45,0.94);--ease-in-out-quad:cubic-bezier(0.455,0.03,0.515,0.955);--ease-in-cubic:cubic-bezier(0.55,0.055,0.675,0.19);--ease-out-cubic:cubic-bezier(0.215,0.61,0.355,1);--ease-in-out-cubic:cubic-bezier(0.645,0.045,0.355,1);--ease-in-quart:cubic-bezier(0.895,0.03,0.685,0.22);--ease-out-quart:cubic-bezier(0.165,0.84,0.44,1);--ease-in-out-quart:cubic-bezier(0.77,0,0.175,1);--ease-in-quint:cubic-bezier(0.755,0.05,0.855,0.06);--ease-out-quint:cubic-bezier(0.23,1,0.32,1);--ease-in-out-quint:cubic-bezier(0.86,0,0.07,1);--ease-in-expo:cubic-bezier(0.95,0.05,0.795,0.035);--ease-out-expo:cubic-bezier(0.19,1,0.22,1);--ease-in-out-expo:cubic-bezier(1,0,0,1);--ease-in-circ:cubic-bezier(0.6,0.04,0.98,0.335);--ease-out-circ:cubic-bezier(0.075,0.82,0.165,1);--ease-in-out-circ:cubic-bezier(0.785,0.135,0.15,0.86);--ease-in-back:cubic-bezier(0.6,-0.28,0.735,0.045);--ease-out-back:cubic-bezier(0.175,0.885,0.32,1.275);--ease-in-out-back:cubic-bezier(0.68,-0.55,0.265,1.55);--transition:all 0.15s ease-in-out;--transition-opacity:opacity 0.3s ease;--transition-ease-out-opacity:opacity 0.25s ease-out;--transition-ease-in-opacity:opacity 0.25s 0.3s ease-in;--transition-linear-opacity-filter:opacity 0.15s linear,filter 0.15s linear;--font-family-core-icons:"core-icons";--font-family-serif:serif;--font-family-sans-serif:var(--font-family-poppins);--font-family-base:var(--global-font-family-secondary);--font-family-headings:var(--global-font-family-primary);--font-size-body-large:24px;--font-size-body:18px;--font-size-body-xxsmall:11px;--font-size-body-xsmall:12px;--font-size-body-small:16px;--font-size-special-small:14px;--font-size-heading-xxlarge:var(--global-font-size-heading-xxlarge);--font-size-heading-xlarge:var(--global-font-size-heading-xlarge);--font-size-heading-large:var(--global-font-size-heading-large);--font-size-heading:var(--global-font-size-heading);--font-size-heading-small:var(--global-font-size-heading-small);--font-size-heading-xsmall:var(--global-font-size-heading-xsmall);--font-size-heading-xxsmall:var(--global-font-size-heading-xxsmall);--font-size-heading-xxxsmall:var(--global-font-size-heading-xxxsmall);--line-height-body:1.6;--line-height-heading-xxlarge:var(--global-line-height-heading-xxlarge);--line-height-heading-xlarge:var(--global-line-height-heading-xlarge);--line-height-heading-large:var(--global-line-height-heading-large);--line-height-heading:var(--global-line-height-heading);--line-height-heading-small:var(--global-line-height-heading-small);--line-height-heading-xsmall:var(--global-line-height-heading-xsmall);--line-height-heading-xxsmall:var(--global-line-height-heading-xxsmall);--line-height-heading-xxxsmall:var(--global-line-height-heading-xxxsmall);--font-weight-regular:400;--font-weight-medium:500;--font-weight-semibold:600;--font-weight-bold:700;--font-weight-heading-xxlarge:var(--global-font-weight-heading-xxlarge);--font-weight-heading-xlarge:var(--global-font-weight-heading-xlarge);--font-weight-heading-large:var(--global-font-weight-heading-large);--font-weight-heading:var(--global-font-weight-heading);--font-weight-heading-small:var(--global-font-weight-heading-small);--font-weight-heading-xsmall:var(--global-font-weight-heading-xsmall);--font-weight-heading-xxsmall:var(--global-font-weight-heading-xxsmall);--font-weight-heading-xxxsmall:var(--global-font-weight-heading-xxxsmall);--letter-spacing-xlarge:1.68px;--letter-spacing-large:1px;--letter-spacing-regular:0;--border-radius-small:3px;--border-radius-base:8px;--border-radius-buttons:var(--global-button-border-radius);--border-radius-media:var(--global-media-border-radius);--border-radius-highlights-small:6px;--border-radius-highlights:10px;--border-radius-circle:100%;--color-link:var(--color-primary);--color-link-hover:var(--color-primary-70);--color-link-focus:var(--color-primary-70);--text-transform-buttons:var(--global-button-text-transform)}:root{--color-primary-50:var(--global-color-primary);--color-primary-70:var(--global-color-primary-hover);--color-secondary-50:var(--global-color-secondary);--color-secondary-70:var(--global-color-secondary-hover);--color-neutral-0:#fff;--color-neutral-10:#f7f9fb;--color-neutral-20:#e1e1e1;--color-neutral-30:#c8c8c8;--color-neutral-50:#696969;--color-neutral-70:#404040;--color-neutral-90:#000;--color-primary:var(--color-primary-50);--color-secondary:var(--color-secondary-50);--color-white:var(--color-neutral-0);--color-grey-light:var(--color-neutral-10);--color-grey:var(--color-neutral-30);--color-grey-dark:var(--color-neutral-50);--color-black:var(--color-neutral-90);--color-dpm-dark-blue:#000c2a;--color-headings:var(--global-font-color-primary);--color-text:var(--global-font-color-secondary);--color-text-selection:var(--global-text-selection-color);--color-border:var(--color-neutral-30);--color-alert-positive:var(--global-color-alert-positive);--color-alert-negative:var(--global-color-alert-negative);--color-alert-neutral:var(--global-color-alert-neutral);--color-facebook:#3b5998;--color-linkedin:#0077b5;--color-outlook:#0072c6;--color-pinterest:#bd081c;--color-twitter:#0084b4;--box-shadow-10:0 2px 6px hsla(0,0%,8%,.1);--box-shadow-20:0 4px 12px hsla(0,0%,8%,.15);--box-shadow-20-hover:0 4px 12px hsla(0,0%,8%,.15);--box-shadow-30:0 4px 40px hsla(0,0%,8%,.08);--color-background-light:var(--global-bg-color-primary);--color-background-dark:var(--global-bg-color-secondary);--color-background-light-opacity-10:hsla(0,0%,100%,.08);--color-score-down:#ff3d5b;--color-score-middle:#f7b028;--color-score-high:#00bb78;--color-highlight-background:var(--global-highlight-bg-color);--color-highlight-text:var(--global-highlight-text-color);--color-bgd:var(--color-white);--color-bgd-content:var(--color-white);--color-bgd-selection:var(--color-primary);--color-button-primary-background:var(--global-color-primary);--color-button-primary-background-hover:var(--global-color-primary-hover);--color-button-primary-text:var(--global-button-primary-font-color);--color-button-primary-text-hover:var(--global-button-primary-font-color-hover);--color-button-primary-background-dark-bg:var(--global-color-primary-in-dark-bg);--color-button-primary-background-dark-bg-hover:var(--global-color-primary-in-dark-bg-hover);--color-button-primary-text-dark-bg:var(--global-button-primary-font-color-in-dark-bg);--color-button-primary-text-dark-bg-hover:var(--global-button-primary-font-color-in-dark-bg-hover);--color-button-secondary-background:transparent;--color-button-secondary-background-hover:var(--global-color-primary-hover);--color-button-secondary-text:var(--global-color-primary);--color-button-secondary-text-hover:var(--global-button-primary-font-color-hover);--color-button-secondary-background-dark-bg:transparent;--color-button-secondary-background-dark-bg-hover:var(--global-color-primary-in-dark-bg-hover);--color-button-secondary-text-dark-bg:var(--color-white);--color-button-secondary-text-dark-bg-hover:var(--global-button-primary-font-color-in-dark-bg-hover);--color-cta-primary:var(--global-color-primary);--color-cta-primary-text:var(--global-color-primary);--color-cta-primary-hover:var(--global-color-primary);--color-cta-primary-icon:var(--global-color-primary);--color-cta-primary-icon-hover:var(--global-color-primary);--color-cta-primary-dark-bg:var(--color-white);--color-cta-primary-dark-bg-text:var(--color-white);--color-cta-primary-dark-bg-hover:var(--color-white);--color-cta-primary-dark-bg-icon:var(--color-white);--color-cta-primary-dark-bg-icon-hover:var(--color-white);--color-cta-secondary:var(--global-color-secondary);--color-cta-secondary-text:var(--color-text);--color-cta-secondary-hover:var(--global-color-secondary);--color-cta-secondary-dark-bg:var(--global-color-secondary);--color-cta-secondary-dark-bg-text:var(--color-text);--color-cta-secondary-dark-bg-hover:var(--global-color-secondary-hover);--form-color:var(--color-text);--form-color-secondary:var(--color-neutral-50);--form-color-success:var(--color-alert-positive);--form-color-error:var(--color-alert-negative);--form-color-error-bgd:rgba(255,61,91,.1);--form-font-family:var(--font-family-base);--form-font-size:16px;--form-font-size-secondary:14px;--form-font-weight-secondary:600;--form-font-size-tertiary:11px;--form-font-weight-tertiary:400;--form-letter-spacing:normal;--form-text-transform:none;--form-margin:28px;--form-margin-small:var(--spacer-10);--form-padding-horizontal:var(--spacer-20);--form-padding-vertical:12px;--form-border-color:var(--color-neutral-30);--form-border-color-focus:var(--color-black);--form-border-size:1px;--form-border-size-focus:var(--form-border-size);--form-border-radius:3px;--form-placeholder-color:var(--color-neutral-50);--form-placeholder-color-focus:var(--color-neutral-20);--form-control-bgd-color:var(--color-white);--form-control-color:var(--form-color);--form-control-font-style:normal;--form-control-font-weight:400;--form-control-font-size:var(--form-font-size);--form-control-font-line-height:48px;--form-control-font-family:var(--form-font-family);--form-control-height:48px;--form-control-letter-spacing:var(--form-letter-spacing);--form-control-margin-bottom:var(--form-margin);--form-control-padding:0 var(--form-padding-horizontal);--form-control-text-transform:var(--form-text-transform);--form-control-icon-position-right:0;--form-control-icon-position-top:0;--form-control-textarea-height:225px;--form-control-textarea-line-height:1.5;--form-control-textarea-padding:14px var(--form-padding-horizontal);--form-control-select-padding-right:calc(var(--form-control-select-ui-width) + var(--form-padding-horizontal));--form-control-select-ui-color:var(--color-grey-dark);--form-control-select-ui-width:var(--form-control-height);--form-control-select-ui-bgd-color:var(--color-white);--form-control-select-ui-bgd-color-hover:var(--color-white);--form-control-select-ui-font-size:25px;--form-control-radio-checkbox-margin-top:var(--spacer-40);--form-control-radio-checkbox-padding-left:var(--spacer-40);--form-control-radio-checkbox-ui-border-color:var(--form-border-color);--form-control-radio-checkbox-ui-border-color-focus:var(--color-neutral-70);--form-control-radio-checkbox-ui-border-size:var(--form-border-size);--form-control-radio-checkbox-ui-border-size-focus:var(--form-border-size-focus);--form-control-radio-checkbox-ui-bgd-color:var(--form-control-bgd-color);--form-control-radio-checkbox-ui-bgd-color-checked:var(--color-primary);--form-control-radio-checkbox-ui-color:var(--color-white);--form-control-checkbox-size:calc(var(--form-control-height)/2);--form-control-checkbox-position-top:-1px;--form-control-checkbox-position-left:0;--form-control-file-padding:var(--form-padding-vertical) var(--form-padding-horizontal);--form-control-helper-font-weight:var(--form-font-weight-tertiary);--form-control-helper-font-size:var(--form-font-size-tertiary);--form-control-helper-font-line-height:1.18;--form-control-helper-font-family:var(--form-font-family);--form-control-helper-letter-spacing:0.5px;--form-control-helper-text-transform:var(--form-text-transform);--grid-margin:40px;--grid-gutter:40px;--grid-margin-negative:calc(var(--grid-margin)*-1);--grid-gutter-negative:calc(var(--grid-gutter)*-1);--grid-gutter-half:calc(var(--grid-gutter)/2);--grid-gutter-half-negative:calc(var(--grid-gutter-half)*-1);--grid-margin-medium:44px;--grid-gutter-medium:24px;--grid-margin-medium-negative:calc(var(--grid-margin-medium)*-1);--grid-gutter-medium-negative:calc(var(--grid-gutter-medium)*-1);--grid-gutter-medium-half:calc(var(--grid-gutter-medium)/2);--grid-gutter-medium-half-negative:calc(var(--grid-gutter-medium-half)*-1);--grid-margin-small:24px;--grid-gutter-small:24px;--grid-margin-small-negative:calc(var(--grid-margin-small)*-1);--grid-gutter-small-negative:calc(var(--grid-gutter-small)*-1);--grid-gutter-small-half:calc(var(--grid-gutter-small)/2);--grid-gutter-small-half-negative:calc(var(--grid-gutter-small-half)*-1);--grid-1-col:64px;--grid-2-col:calc(var(--grid-1-col)*2 + var(--grid-gutter));--grid-3-col:calc(var(--grid-1-col)*3 + var(--grid-gutter)*2);--grid-4-col:calc(var(--grid-1-col)*4 + var(--grid-gutter)*3);--grid-5-col:calc(var(--grid-1-col)*5 + var(--grid-gutter)*4);--grid-6-col:calc(var(--grid-1-col)*6 + var(--grid-gutter)*5);--grid-7-col:calc(var(--grid-1-col)*7 + var(--grid-gutter)*6);--grid-8-col:calc(var(--grid-1-col)*8 + var(--grid-gutter)*7);--grid-9-col:calc(var(--grid-1-col)*9 + var(--grid-gutter)*8);--grid-10-col:calc(var(--grid-1-col)*10 + var(--grid-gutter)*9);--grid-11-col:calc(var(--grid-1-col)*11 + var(--grid-gutter)*10);--grid-12-col:calc(var(--grid-1-col)*12 + var(--grid-gutter)*11);--grid-half-col:calc(var(--grid-1-col)/2);--grid-sidebar-col:calc(var(--grid-1-col)*5);--grid-width:var(--grid-12-col);--grid-width-staggered:var(--grid-10-col);--grid-width-staggered-double:var(--grid-8-col);--grid-width-full-bleed:1600px;--grid-max-width:calc(var(--grid-width) + var(--grid-margin)*2);--grid-max-width-staggered:calc(var(--grid-width-staggered) + var(--grid-margin)*2);--grid-max-width-staggered-double:calc(var(--grid-width-staggered-double) + var(--grid-margin)*2);--icon-download:"\e921";--icon-calendar:"\e922";--icon-clock:"\e920";--icon-share:"\e91f";--icon-alert:"\e900";--icon-alert-outlined:"\e901";--icon-arrow-down:"\e902";--icon-arrow-left:"\e903";--icon-arrow-right:"\e904";--icon-arrow-up:"\e905";--icon-bullet-round:"\e906";--icon-chat:"\e908";--icon-check:"\e909";--icon-chevron-double:"\e90a";--icon-chevron-down:"\e90b";--icon-chevron-left:"\e90c";--icon-chevron-right:"\e90d";--icon-chevron-up:"\e90e";--icon-close:"\e90f";--icon-email:"\e910";--icon-facebook:"\e911";--icon-hamburger:"\e912";--icon-info:"\e913";--icon-info-outlined:"\e914";--icon-instagram:"\e915";--icon-link:"\e916";--icon-linkedin:"\e917";--icon-lock:"\e918";--icon-mail:"\e919";--icon-pin:"\e91a";--icon-pinterest:"\e91b";--icon-play:"\e91c";--icon-search:"\e91d";--icon-twitter:"\e91e";--icon-masonry:"\e924";--icon-logout:"\e907";--icon-settings:"\e923";--icon-youtube:"\ea9d";--icon-google:"\ea88";--wp-oembed-bgd:var(--color-grey);--transition-wp-playlist-icon:background-color 0.2s,transform 0.2s ease;--spacer-10:8px;--spacer-20:16px;--spacer-30:24px;--spacer-40:32px;--spacer-50:40px;--spacer-60:48px;--spacer-70:64px;--spacer-80:96px;--spacer-90:160px;--spacing-block-mobile-small:56px;--spacing-block-mobile-default:80px;--spacing-block-mobile-large:120px;--spacing-block-desktop-small:64px;--spacing-block-desktop-default:120px;--spacing-block-desktop-large:184px;--spacer-wpadmin-mobile:46px;--spacer-wpadmin-desktop:32px;--spacer-ad-push:0;--ease-in-sine:cubic-bezier(0.47,0,0.745,0.715);--ease-out-sine:cubic-bezier(0.39,0.575,0.565,1);--ease-in-out-sine:cubic-bezier(0.445,0.05,0.55,0.95);--ease-in-quad:cubic-bezier(0.55,0.085,0.68,0.53);--ease-out-quad:cubic-bezier(0.25,0.46,0.45,0.94);--ease-in-out-quad:cubic-bezier(0.455,0.03,0.515,0.955);--ease-in-cubic:cubic-bezier(0.55,0.055,0.675,0.19);--ease-out-cubic:cubic-bezier(0.215,0.61,0.355,1);--ease-in-out-cubic:cubic-bezier(0.645,0.045,0.355,1);--ease-in-quart:cubic-bezier(0.895,0.03,0.685,0.22);--ease-out-quart:cubic-bezier(0.165,0.84,0.44,1);--ease-in-out-quart:cubic-bezier(0.77,0,0.175,1);--ease-in-quint:cubic-bezier(0.755,0.05,0.855,0.06);--ease-out-quint:cubic-bezier(0.23,1,0.32,1);--ease-in-out-quint:cubic-bezier(0.86,0,0.07,1);--ease-in-expo:cubic-bezier(0.95,0.05,0.795,0.035);--ease-out-expo:cubic-bezier(0.19,1,0.22,1);--ease-in-out-expo:cubic-bezier(1,0,0,1);--ease-in-circ:cubic-bezier(0.6,0.04,0.98,0.335);--ease-out-circ:cubic-bezier(0.075,0.82,0.165,1);--ease-in-out-circ:cubic-bezier(0.785,0.135,0.15,0.86);--ease-in-back:cubic-bezier(0.6,-0.28,0.735,0.045);--ease-out-back:cubic-bezier(0.175,0.885,0.32,1.275);--ease-in-out-back:cubic-bezier(0.68,-0.55,0.265,1.55);--transition:all 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id="menu-item-7214" class="primary__action primary__action--depth-1">+ All Tools</a></li></ul> </div></li> </ol> </nav> <div class="site-header__cta-wrap"> <a class="site-header__cta-link a-btn-secondary" id="site-header__cta-link" href="/find-your-tool/"> Find Your Tool</a> </div> </div> <div class="site-header__scroll-nav-cta-wrapper"> <a href="/find-your-tool/" aria-label="Find Your Tool" class="site-header__scroll_nav-cta a-cta--secondary" id="scroll-nav-link__tribe_tool_post__find-your-tool"> Find Your Tool </a> <a href="/create-a-free-account/" aria-label="Join" class="site-header__scroll_nav-cta a-cta--secondary mobile-only" id="scroll-nav-link__tribe_tool_post__find-your-tool--mobile"> Join </a> </div> </div> </header> <div class="site-header-placeholder"></div> <main id="main-content"> <div class="progress-bar"> <div class="progress-bar__track" data-js="progress-bar-track"></div> </div> <article class="item-single item-single--post item-single--in-depth-reviews-layout" data-js="item-single"> <header class="item-single__header"> <div class="l-container"> <div class="item-single__subheader-wrapper"> <div class="item-single__tool-logo"> <a data-block="indepth-template" data-ad-id="10257" data-provider-name="Zoho CRM" data-lazy-loaded="false" data-active="true" data-go="https://click.crozdesk.com/software/zoho-crm/click?page=review&site=cxl&redirect=true&r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8=&wpp_id=cxl_13685" data-interaction="indepth-template-header-logo" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://www.zoho.com/in/crm/" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> <figure class="item-single__logo c-image" > <img class="c-image__image wprlazy" alt="" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" data-srcset="" data-sizes="(min-width: 1260px) 1260px, 100vw" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-providers-logos-000-010-257-pub-zoho-crm-1712233194-logo.png" /> </figure> <span class="u-visually-hidden">Opens new window</span></a> </div> <div class="item-single__subheader-content"> <h1 class="page-title h1" > Zoho CRM Review: Pros, Cons, Features & Pricing</h1> <p class="item-single__post-meta__header_subtitle" > Zoho CRM excels in offering a comprehensive feature set and seamless integration with other Zoho products, making it ideal for teams seeking flexibility and customization.</p> <div class="item-single__link-container t-sink"> <div class="item-single__primary-cta"> <a class="item-single__cta-link a-btn" data-block="indepth-template" data-ad-id="10257" data-provider-name="Zoho CRM" data-lazy-loaded="false" data-active="true" data-go="https://click.crozdesk.com/software/zoho-crm/click?page=review&site=cxl&redirect=true&r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8=&wpp_id=cxl_13685" data-interaction="indepth-template-header-cta-primary" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://www.zoho.com/in/crm/" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> Visit Website<span class="u-visually-hidden">Opens new window</span></a> </div> <div class="item-single__secondary-cta"> <a class="item-single__cta-link a-cta--secondary" href="#modal-id-ppl-form||category-id-1770||post-id-13685||utm-----get-custom-pricing-zoho-crm" target="_blank" rel="noopener"> Get Custom Pricing<span class="u-visually-hidden">Opens new window</span></a> </div> </div> <div class="item-single__post-info-container"> <div class="item-single__post-info"> <div class="c-post-info layout--two-lines"> <div class="c-post-info__avatars-wrapper"> <figure class="item-single__author-image c-image" > <a href="https://thecxlead.com/author/sugandha/" class="c-image__link" id="item-single__author-image" > <img class="item-single__author-image-img c-image__image wprlazy" alt="Sugandha Mahajan" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/secure.gravatar.com/f7ef79febb39865ef8725695c6e3b1371601e281" /> </a> </figure> </div> <div class="c-post-info__meta-container"> <div class="c-post-info__meta-content c-post-info__meta-content--authors"> <span class="c-post-info__author-container"> By <a href="https://thecxlead.com/author/sugandha/" class="c-post-info__author-name">Sugandha Mahajan</a> </span> <span class="c-post-info__publishing-date" itemprop="datePublished" content="2025-07-23"> on Jul 23, 2025 </span> </div> </div> </div> <a class="item-single__cta-link--why-trust" href="#why-trust-us"> Why Trust Our Reviews?</a> </div> </div> </div> </div> </div> <img src='data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=' style='position:absolute; visibility:hidden; width: 0px; height: 0px;' class='crozdesk-pixel crozdesk-pixel-page crozdesk-pixel-page-i wprlazy' decoding="async" alt="" data-src="https://impression.crozdesk.com/tracker/v2/cxl/review/10257/impression.png?r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8%3D&wpp_id=cxl_13685"><img src='data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=' style='position:absolute; visibility:hidden; width: 0px; height: 0px;' class='crozdesk-pixel crozdesk-pixel-page crozdesk-pixel-page-c wprlazy' decoding="async" alt="" data-src="https://crozdesk.com/tracker/v2/cxl/p/review/10257/conversion.png"> </header> <div class="l-container"> <div class="item-single__content-container"> <aside class="c-sidebar-post c-sidebar-post--fixed"> <div class="c-sidebar-post__item-container" > <div class="c-sidebar-post__sidebar-item c-sidebar-post__sidebar-item--toc-menu" > <div class="c-table-of-contents" style="--toc-max-height: 290px"> <span class="c-table-of-contents__title"> TABLE OF CONTENTS </span> <div class="c-table-of-contents__list-wrapper" > <div class="c-table-of-contents__list" > <ol> <li class="c-table-of-contents__list__item c-table-of-contents__list__item--summary" > <a class="c-table-of-contents__list__link" data-link-to="summary" id="toc-menu-tribe_tool_post-evaluation-summary" href="#summary"> Evaluation Summary</a> </li> <li class="c-table-of-contents__list__item c-table-of-contents__list__item--why-trust-us" > <a class="c-table-of-contents__list__link" data-link-to="why-trust-us" id="toc-menu-tribe_tool_post-why-trust-us" href="#why-trust-us"> Why Trust Us</a> </li> <li class="c-table-of-contents__list__item c-table-of-contents__list__item--use-cases" > <a class="c-table-of-contents__list__link" data-link-to="use-cases" id="toc-menu-tribe_tool_post-best-worst-use-cases" href="#use-cases"> Best & Worst Use Cases</a> </li> <li class="c-table-of-contents__list__item c-table-of-contents__list__item--analyst-reviews" > <a class="c-table-of-contents__list__link" data-link-to="analyst-reviews" id="toc-menu-tribe_tool_post-zoho-crm-review" href="#analyst-reviews"> Zoho CRM Review</a> </li> <li class="c-table-of-contents__list__item c-table-of-contents__list__item--product-specs" > <a class="c-table-of-contents__list__link" data-link-to="product-specs" id="toc-menu-tribe_tool_post-product-specs" href="#product-specs"> Product Specs</a> </li> <li class="c-table-of-contents__list__item c-table-of-contents__list__item--altnernatives" > <a class="c-table-of-contents__list__link" data-link-to="altnernatives" id="toc-menu-tribe_tool_post-alternatives" href="#altnernatives"> Alternatives</a> </li> <li class="c-table-of-contents__list__item c-table-of-contents__list__item--faq" > <a class="c-table-of-contents__list__link" data-link-to="faq" id="toc-menu-tribe_tool_post-faqs" href="#faq"> FAQs</a> </li> <li class="c-table-of-contents__list__item c-table-of-contents__list__item--company-history" > <a class="c-table-of-contents__list__link" data-link-to="company-history" id="toc-menu-tribe_tool_post-company-history" href="#company-history"> Company History</a> </li> </div> </div> <div class="c-table-of-contents__cta-wrapper t-sink" > <span class="c-table-of-contents__cta-leadin" > Discover if this tool is right for you:</span> <a class="item-single__cta-link a-btn" data-block="indepth-template" data-ad-id="10257" data-provider-name="Zoho CRM" data-lazy-loaded="false" data-active="true" data-go="https://click.crozdesk.com/software/zoho-crm/click?page=review&site=cxl&redirect=true&r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8=&wpp_id=cxl_13685" data-interaction="indepth-template-header-cta-primary" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://www.zoho.com/in/crm/" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> Visit Website<span class="u-visually-hidden">Opens new window</span></a> <a class="item-single__cta-link a-cta--secondary" href="#modal-id-ppl-form||category-id-1770||post-id-13685||utm-----get-custom-pricing-zoho-crm" target="_blank" rel="noopener"> Get Custom Pricing<span class="u-visually-hidden">Opens new window</span></a> </div> </div> </div> </div> </aside> <div class="item-single__content s-sink t-sink l-sink"> <section class="c-block b-pub-review-introduction"> <div class="b-pub-review-introduction__container t-sink s-sink"> <p><span style="background-color: transparent; color: rgb(0, 0, 0);">Zoho CRM is a </span><a href="https://thecxlead.com/tools/best-customer-relationship-management-software/" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">customer relationship management (CRM) software</a><span style="background-color: transparent; color: rgb(0, 0, 0);"> that helps businesses manage their interactions with customers by organizing sales, marketing, and support functions. It's particularly well-suited for small businesses, startups, and sales teams looking for customization and scalability, like tech startups or retail sales departments. Zoho CRM's value lies in its ability to enhance your team's productivity and customer engagement through its adaptable and integrated platform.</span></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">In this Zoho CRM review, you'll find insights into its features, pros and cons, best and worst use cases, pricing, and more. Whether you're aiming to streamline your customer interactions or boost your team's efficiency, this review will guide your decision-making process.</span></p> </div> </section> <section class="c-block b-provider-summary" id ="summary"> <div class="b-provider-summary__container"> <section class="c-block b-accordion-advanced" data-toc-title="Zoho CRM Evaluation Summary"> <div class="l-container" data-js="c-accordion"> <div class="b-accordion-advanced__row b-accordion-advanced__row--with-border active"> <div class="b-accordion-advanced__header t-sink" aria-controls="accordion-content-row-695d8cc3950a6" id="accordion-header-row-695d8cc3950a6" aria-expanded="true" role="button"> <h2 class="b-accordion-advanced__header__title" > Zoho CRM Evaluation Summary</h2> </div> <div class="b-accordion-advanced__item-bd" id="accordion-content-row-695d8cc3950a6" aria-labelledby="accordion-header-row-695d8cc3950a6" hidden="false" aria-hidden="false" role="region"> <div data-depth="0" data-autop="true"> <div class="t-sink s-sink"> <div class="b-provider-summary__item-bd" > <div class="b-provider-summary__item-intro" > <figure class="b-provider-summary__screenshot c-image" > <img class="c-image__image wprlazy" alt="Zoho CRM helps small teams boost sales and manage customer relations." src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" data-srcset="" data-sizes="(min-width: 1260px) 1260px, 100vw" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-pub-reviews-screenshots-000-005-882-original-image13.png" /> </figure> </div> <div class="b-provider-summary__item-bd__cta" > <div class="b-provider-summary__scores-info-box__score" > <span class="b-provider-summary__label t-overline" > Crozscore</span> <div class="c-score" style="--c: var(--color-score-high)"> <div class="c-score__bar" style="--p:80; --c:var(--color-score-high)"> <span class="c-score__score">4</span> <span class="c-score__max-score">/5</span> </div> </div> </div> <span class="b-provider-summary__label t-overline" > Pricing</span> <ul class="b-provider-summary__item-info-box" > <li class="b-provider-summary__item-info-box__item" > $14/user/month (billed annually)</li> <li class="b-provider-summary__item-info-box__item" > 15-day free trial </li> </ul> </div> </div> </div> </div> </div> </div> </div> </section> </div> </section> <section class="c-block b-why-you-can-trust" id ="why-trust-us"> <section class="c-block b-accordion-advanced" data-toc-title="Why Trust Our Software Reviews"> <div class="l-container" data-js="c-accordion"> <div class="b-accordion-advanced__row b-accordion-advanced__row--with-border"> <div class="b-accordion-advanced__header t-sink" aria-controls="accordion-content-row-695d8cc3960d8" id="accordion-header-row-695d8cc3960d8" aria-expanded="false" role="button"> <h2 class="b-accordion-advanced__header__title" > Why Trust Our Software Reviews</h2> </div> <div class="b-accordion-advanced__item-bd" id="accordion-content-row-695d8cc3960d8" aria-labelledby="accordion-header-row-695d8cc3960d8" hidden="true" aria-hidden="true" role="region"> <div data-depth="0" data-autop="true"> <div class="t-sink s-sink"> <p><span style="font-weight: 400;">We’ve been testing and reviewing software since 2020. As CX leaders ourselves, we know how critical and difficult it is to make the right decision when selecting software.</span></p> <p><span style="font-weight: 400;">We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different CX use cases and written over 1,000 comprehensive software reviews. </span><a href="/affiliate-disclosure/"><span style="font-weight: 400;">Learn how we stay transparent</span></a><span style="font-weight: 400;"> & our </span><a href="/our-software-review-methodology/"><span style="font-weight: 400;">software review methodology</span></a><span style="font-weight: 400;">.</span></p> </div> </div> </div> </div> </div> </section> </section> <section class="c-block" > <div class="l-container"> <div class="b-3-pack-tool-highlight b-3-pack-tool-highlight--compact"> <span class="b-3-pack-tool-highlight__title" > Featured Tools</span> <div class="bawz-3-pack-tool-highlight"> <ol class="b-3-pack-tool-highlight__items c-listicle__items"> <li class="b-3-pack-tool-highlight__item c-listicle__item 3-pack-tool-highlight-5127528" data-index="0"> <a href="https://hiverhq.com/lp/customer-service-platform" data-go="software/hiver/click?cat_id=25566&page=cluster&primary=false&redirect=true&pos=1&language=EN&site=cxl&wpp_id=cxl_13685&r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8=" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute('href', 'https://click.crozdesk.com/' + this.getAttribute('data-go'));" data-block="3packad" data-interaction="3packad-card" data-pos="1" data-ad-id="5127528" data-provider-name="Hiver" data-cat-name="Customer Service Cluster (25566) [EN]" data-cat-slug="customer-service-cluster-25566-en" aria-label="Visit Hiver" rel="nofollow noopener external sponsored" referrerpolicy="no-referrer-when-downgrade" target="_blank" class="b-3-pack-tool-highlight__item-link c-listicle__item-link has-target-link" data-cf-modified-034352b3311bfcb334f593da-=""> <div class="b-3-pack-tool-highlight__item-content c-listicle__item-content"> <div class="b-3-pack-tool-highlight__item-logo c-image" > <img class="b-3-pack-tool-highlight__item-logo-img c-image__image wprlazy" alt="" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" data-srcset="" data-sizes="(min-width: 1260px) 1260px, 100vw" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-providers-logos-000-003-981-pub-hiver-1676487305-logo.png" /> </div> <div class="b-3-pack-tool-highlight__item-content-wrapper"> <p class="b-3-pack-tool-highlight__item-tool-name"> Hiver </p> <div class="b-3-pack-tool-highlight__item-score"> <div class="b-3-pack-tool-highlight__item-score-container" data-js="tooltip-trigger"> <div class="c-tooltip" data-js="tooltip-target"> This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.</div> <span class="b-3-pack-tool-highlight__item-score__score">4.7</span> <span class="b-3-pack-tool-highlight__item-score__stars" > <svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="m8.501 12.855-5.254 3.142 1.394-5.919-4.642-3.984 6.112-.513L8.501 0l2.386 5.581 6.112.513-4.642 3.984 1.395 5.919Zm2.2-1.02-.584-2.479 1.945-1.671-2.554-.214-1-2.35v5.4Z" /> </svg></span> </div> </div> <span class="a-btn-secondary b-3-pack-tool-highlight__item-cta"> Visit Website </span> </div> </div> </a> </li> <li class="b-3-pack-tool-highlight__item c-listicle__item 3-pack-tool-highlight-5071143" data-index="1"> <a href="https://www.creatio.com/landings/creatio-vs-competitors" data-go="software/crm-creatio/click?cat_id=25566&page=cluster&primary=false&redirect=true&pos=2&language=EN&site=cxl&wpp_id=cxl_13685&r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8=" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute('href', 'https://click.crozdesk.com/' + this.getAttribute('data-go'));" data-block="3packad" data-interaction="3packad-card" data-pos="2" data-ad-id="5071143" data-provider-name="CRM Creatio" data-cat-name="Customer Service Cluster (25566) [EN]" data-cat-slug="customer-service-cluster-25566-en" aria-label="Visit CRM Creatio" rel="nofollow noopener external sponsored" referrerpolicy="no-referrer-when-downgrade" target="_blank" class="b-3-pack-tool-highlight__item-link c-listicle__item-link has-target-link" data-cf-modified-034352b3311bfcb334f593da-=""> <div class="b-3-pack-tool-highlight__item-content c-listicle__item-content"> <div class="b-3-pack-tool-highlight__item-logo c-image" > <img class="b-3-pack-tool-highlight__item-logo-img c-image__image wprlazy" alt="" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" data-srcset="" data-sizes="(min-width: 1260px) 1260px, 100vw" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-providers-logos-000-001-557-pub-crm-creatio-1669204034-logo.png" /> </div> <div class="b-3-pack-tool-highlight__item-content-wrapper"> <p class="b-3-pack-tool-highlight__item-tool-name"> CRM Creatio </p> <div class="b-3-pack-tool-highlight__item-score"> <div class="b-3-pack-tool-highlight__item-score-container" data-js="tooltip-trigger"> <div class="c-tooltip" data-js="tooltip-target"> This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.</div> <span class="b-3-pack-tool-highlight__item-score__score">4.7</span> <span class="b-3-pack-tool-highlight__item-score__stars" > <svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="m8.501 12.855-5.254 3.142 1.394-5.919-4.642-3.984 6.112-.513L8.501 0l2.386 5.581 6.112.513-4.642 3.984 1.395 5.919Zm2.2-1.02-.584-2.479 1.945-1.671-2.554-.214-1-2.35v5.4Z" /> </svg></span> </div> </div> <span class="a-btn-secondary b-3-pack-tool-highlight__item-cta"> Visit Website </span> </div> </div> </a> </li> <li class="b-3-pack-tool-highlight__item c-listicle__item 3-pack-tool-highlight-5094627" data-index="2"> <a href="https://monday.com/ap/service" data-go="software/monday-service/click?cat_id=25566&page=cluster&primary=false&redirect=true&pos=3&language=EN&site=cxl&wpp_id=cxl_13685&r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8=" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute('href', 'https://click.crozdesk.com/' + this.getAttribute('data-go'));" data-block="3packad" data-interaction="3packad-card" data-pos="3" data-ad-id="5094627" data-provider-name="monday service" data-cat-name="Customer Service Cluster (25566) [EN]" data-cat-slug="customer-service-cluster-25566-en" aria-label="Visit monday service" rel="nofollow noopener external sponsored" referrerpolicy="no-referrer-when-downgrade" target="_blank" class="b-3-pack-tool-highlight__item-link c-listicle__item-link has-target-link" data-cf-modified-034352b3311bfcb334f593da-=""> <div class="b-3-pack-tool-highlight__item-content c-listicle__item-content"> <div class="b-3-pack-tool-highlight__item-logo c-image" > <img class="b-3-pack-tool-highlight__item-logo-img c-image__image wprlazy" alt="" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" data-srcset="" data-sizes="(min-width: 1260px) 1260px, 100vw" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-providers-logos-000-115-787-pub-monday-service-1735724703-logo.png" /> </div> <div class="b-3-pack-tool-highlight__item-content-wrapper"> <p class="b-3-pack-tool-highlight__item-tool-name"> monday service </p> <div class="b-3-pack-tool-highlight__item-score"> <div class="b-3-pack-tool-highlight__item-score-container" data-js="tooltip-trigger"> <div class="c-tooltip" data-js="tooltip-target"> This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.</div> <span class="b-3-pack-tool-highlight__item-score__score">4.6</span> <span class="b-3-pack-tool-highlight__item-score__stars" > <svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="M8.5 12.857 13.753 16l-1.394-5.919L17 6.1l-6.111-.514L8.5 0 6.111 5.582 0 6.1l4.641 3.983L3.247 16Z" /> </svg><svg xmlns="http://www.w3.org/2000/svg" width="17" height="16" viewBox="0 0 17 16"> <path d="m8.501 12.855-5.254 3.142 1.394-5.919-4.642-3.984 6.112-.513L8.501 0l2.386 5.581 6.112.513-4.642 3.984 1.395 5.919Zm2.2-1.02-.584-2.479 1.945-1.671-2.554-.214-1-2.35v5.4Z" /> </svg></span> </div> </div> <span class="a-btn-secondary b-3-pack-tool-highlight__item-cta"> Visit Website </span> </div> </div> </a> </li> </ol> </div> <img src='data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=' style='position:absolute; visibility:hidden; width: 0px; height: 0px;' class='crozdesk-pixel crozdesk-pixel-listicle crozdesk-pixel-listicle-i wprlazy' decoding="async" alt="" data-src="https://impression.crozdesk.com/tracker/v2/p/cxl/c/25566/3981-1557-115787/impression.png?r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8%3D&language=EN&wpp_id=cxl_13685"><img src='data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=' style='position:absolute; visibility:hidden; width: 0px; height: 0px;' class='crozdesk-pixel crozdesk-pixel-listicle crozdesk-pixel-listicle-c wprlazy' decoding="async" alt="" data-src="https://crozdesk.com/tracker/v2/cxl/c/25566/3981-1557-115787/conversion.png?language=EN&wpp_id=cxl_13685"> </div> </div> </section> <section class="c-block b-our-review-methodology" id ="methodology"> <section class="c-block b-accordion-advanced" data-toc-title="How We Test & Score Tools"> <div class="l-container" data-js="c-accordion"> <div class="b-accordion-advanced__row b-accordion-advanced__row--with-border active"> <div class="b-accordion-advanced__header t-sink" aria-controls="accordion-content-row-695d8cc3a59a7" id="accordion-header-row-695d8cc3a59a7" aria-expanded="true" role="button"> <h2 class="b-accordion-advanced__header__title" > How We Test & Score Tools</h2> </div> <div class="b-accordion-advanced__item-bd" id="accordion-content-row-695d8cc3a59a7" aria-labelledby="accordion-header-row-695d8cc3a59a7" hidden="false" aria-hidden="false" role="region"> <div data-depth="0" data-autop="true"> <div class="t-sink s-sink"> <p><span style="font-weight: 400;">We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.</span></p> <p><span style="font-weight: 400;">Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.</span></p> <h3><span style="font-weight: 400;">Core Functionality (25% of final scoring)</span></h3> <p><span style="font-weight: 400;">The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.</span></p> <h3><span style="font-weight: 400;">Standout Features (25% of final scoring)</span></h3> <p><span style="font-weight: 400;">Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.</span></p> <p><span style="font-weight: 400;">We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.</span></p> <h3><span style="font-weight: 400;">Ease of Use (10% of final scoring)</span></h3> <p><span style="font-weight: 400;">We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.</span></p> <h3><span style="font-weight: 400;">Onboarding (10% of final scoring)</span></h3> <p><span style="font-weight: 400;">We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.</span></p> <h3><span style="font-weight: 400;">Customer Support (10% of final scoring)</span></h3> <p><span style="font-weight: 400;">We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.</span></p> <h3><span style="font-weight: 400;">Customer Reviews (10% of final scoring)</span></h3> <p><span style="font-weight: 400;">Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.</span></p> <h3><span style="font-weight: 400;">Value for Money (10% of final scoring)</span></h3> <p><span style="font-weight: 400;">Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.</span></p> </div> </div> </div> </div> </div> </section> </section> <section class="c-block b-provider-analyst-reviews" id ="analyst-reviews"> <div class="b-provider-analyst-reviews__container"> <div class="b-provider-analyst-reviews__content"> <section class="c-block b-accordion-advanced" data-toc-title="Core Features"> <div class="l-container" data-js="c-accordion"> <div class="b-accordion-advanced__row b-accordion-advanced__row--with-border active"> <div class="b-accordion-advanced__header t-sink" aria-controls="accordion-content-row-695d8cc3a6825" id="accordion-header-row-695d8cc3a6825" aria-expanded="true" role="button"> <h2 class="b-accordion-advanced__header__title" > Core Features</h2> </div> <div class="b-accordion-advanced__item-bd" id="accordion-content-row-695d8cc3a6825" aria-labelledby="accordion-header-row-695d8cc3a6825" hidden="false" aria-hidden="false" role="region"> <div data-depth="0" data-autop="true"> <div class="t-sink s-sink"> <h4><strong style='background-color: transparent'>Lead Management</strong></h4><p><span style='background-color: transparent'>Zoho CRM helps you capture and manage leads efficiently, ensuring that no prospects are missed. You can track your leads' journey from capture to segmentation to conversion, enhancing your business processes.</span></p><h4><strong style='background-color: transparent'>Contact Management</strong></h4><p><span style='background-color: transparent'>Store and manage comprehensive contact information in one place, so your team can easily access and update customer details. This feature helps you unify customer data and maintain a complete view of your customer interactions.</span></p><h4><strong style='background-color: transparent'>Sales Automation</strong></h4><p><span style='background-color: transparent'>Automate repetitive sales tasks, allowing your team to focus on closing deals. Set up workflows to streamline tasks like follow-ups and reminders.</span></p><h4><strong style='background-color: transparent'>Pipeline Management</strong></h4><p><span style='background-color: transparent'>Visualize your sales management pipeline to track deals and forecast revenue. This feature helps you prioritize tasks and improve your sales strategy.</span></p><h4><strong style='background-color: transparent'>Reporting and Analytics</strong></h4><p><span style='background-color: transparent'>Generate detailed reports and dashboards to gain insights into your sales performance and customer behavior. </span></p><h4><strong style='background-color: transparent'>Email Marketing</strong></h4><p><span style='background-color: transparent'>Integrate email campaigns directly into your CRM to engage with leads and customers effectively. Customize email templates and track responses to optimize your outreach.</span></p><p><br></p><p><br></p> <div class="c-screenshot-gallery" > <div id="attachment-0" class="wp-caption wp-caption-0 c-screenshot-gallery__featured-media"> <div class="c-screenshot-gallery__featured-image"> <div> <figure class="wp-image-0 c-screenshot-gallery__item-figure c-image" > <img class="c-screenshot-gallery__item-img c-image__image wprlazy" alt="screenshot - Zoho CRM Review: Pros, Cons, Features &amp; Pricing" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-228-original-image3.png" /> <figcaption id="caption-attachment-attachment-0" class="wp-caption-text c-screenshot-gallery__caption">Effective lead management features enhance the sales process.</figcaption> </figure> </div> </div> <div class="c-screenshot-gallery__featured-video"></div> </div> <div class="c-screenshot-gallery__items"> <button aria-label="Show this item in gallery" type="button" class="c-screenshot-gallery__item active" data-type="media" data-caption="Effective lead management features enhance the sales process." data-value="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-228-original-image3.png"> <figure class="wp-image-0 c-screenshot-gallery__item-figure c-image" > <img class="c-screenshot-gallery__item-img c-image__image wprlazy" alt="screenshot - Zoho CRM Review: Pros, Cons, Features &amp; Pricing" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-228-original-image3.png" /> <figcaption id="caption-attachment-attachment-0" class="wp-caption-text c-screenshot-gallery__caption">Effective lead management features enhance the sales process.</figcaption> </figure> </button> <button aria-label="Show this item in gallery" type="button" class="c-screenshot-gallery__item" data-type="media" data-caption="Access and update contact information and get a full view of customer interactions." data-value="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-229-original-image10.png"> <figure class="wp-image-0 c-screenshot-gallery__item-figure c-image" > <img class="c-screenshot-gallery__item-img c-image__image wprlazy" alt="screenshot - Zoho CRM Review: Pros, Cons, Features &amp; Pricing" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-229-original-image10.png" /> <figcaption id="caption-attachment-attachment-0" class="wp-caption-text c-screenshot-gallery__caption">Access and update contact information and get a full view of customer interactions.</figcaption> </figure> </button> <button aria-label="Show this item in gallery" type="button" class="c-screenshot-gallery__item" data-type="media" data-caption="Track deals and prioritize strategically with pipeline management features." data-value="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-231-original-image11.png"> <figure class="wp-image-0 c-screenshot-gallery__item-figure c-image" > <img class="c-screenshot-gallery__item-img c-image__image wprlazy" alt="screenshot - Zoho CRM Review: Pros, Cons, Features &amp; Pricing" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-231-original-image11.png" /> <figcaption id="caption-attachment-attachment-0" class="wp-caption-text c-screenshot-gallery__caption">Track deals and prioritize strategically with pipeline management features.</figcaption> </figure> </button> <button aria-label="Show this item in gallery" type="button" class="c-screenshot-gallery__item" data-type="media" data-caption="Set up automated workflows for repetitive tasks." data-value="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-230-original-image1.png"> <figure class="wp-image-0 c-screenshot-gallery__item-figure c-image" > <img class="c-screenshot-gallery__item-img c-image__image wprlazy" alt="screenshot - Zoho CRM Review: Pros, Cons, Features &amp; Pricing" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-230-original-image1.png" /> <figcaption id="caption-attachment-attachment-0" class="wp-caption-text c-screenshot-gallery__caption">Set up automated workflows for repetitive tasks.</figcaption> </figure> </button> <button aria-label="Show this item in gallery" type="button" class="c-screenshot-gallery__item" data-type="media" data-caption="Reports and dashboards to enable data-driven decisions." data-value="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-232-original-image2.png"> <figure class="wp-image-0 c-screenshot-gallery__item-figure c-image" > <img class="c-screenshot-gallery__item-img c-image__image wprlazy" alt="screenshot - Zoho CRM Review: Pros, Cons, Features &amp; Pricing" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-232-original-image2.png" /> <figcaption id="caption-attachment-attachment-0" class="wp-caption-text c-screenshot-gallery__caption">Reports and dashboards to enable data-driven decisions.</figcaption> </figure> </button> <button aria-label="Show this item in gallery" type="button" class="c-screenshot-gallery__item" data-type="media" data-caption="Zoho Campaigns integrates with your CRM to make your customer journey seamless." data-value="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-233-original-image9.png"> <figure class="wp-image-0 c-screenshot-gallery__item-figure c-image" > <img class="c-screenshot-gallery__item-img c-image__image wprlazy" alt="screenshot - Zoho CRM Review: Pros, Cons, Features &amp; Pricing" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-233-original-image9.png" /> <figcaption id="caption-attachment-attachment-0" class="wp-caption-text c-screenshot-gallery__caption">Zoho Campaigns integrates with your CRM to make your customer journey seamless.</figcaption> </figure> </button> </div> </div> </div> </div> </div> </div> </div> </section> <section class="c-block b-accordion-advanced" data-toc-title="Ease of Use"> <div class="l-container" data-js="c-accordion"> <div class="b-accordion-advanced__row b-accordion-advanced__row--with-border active"> <div class="b-accordion-advanced__header t-sink" aria-controls="accordion-content-row-695d8cc3a696c" id="accordion-header-row-695d8cc3a696c" aria-expanded="true" role="button"> <h2 class="b-accordion-advanced__header__title" > Ease of Use</h2> </div> <div class="b-accordion-advanced__item-bd" id="accordion-content-row-695d8cc3a696c" aria-labelledby="accordion-header-row-695d8cc3a696c" hidden="false" aria-hidden="false" role="region"> <div data-depth="0" data-autop="true"> <div class="t-sink s-sink"> <p><span style='background-color: transparent'>Zoho CRM offers a range of features, but its user interface can feel cluttered, making it challenging for new users to navigate. While the customization options are a plus, they might overwhelm those who prefer straightforward, user-friendly setups. </span></p><p><span style='background-color: transparent'>The flexibility is great for tailoring to your team’s needs, but it has a learning curve. Users appreciate the robust functionality, but the initial complexity may slow adoption and require more training compared to simpler CRM solutions.</span></p> <div class="c-screenshot-gallery" > <div id="attachment-0" class="wp-caption wp-caption-0 c-screenshot-gallery__featured-media"> <div class="c-screenshot-gallery__featured-image"> <div> <figure class="wp-image-0 c-screenshot-gallery__item-figure c-image" > <img class="c-screenshot-gallery__item-img c-image__image wprlazy" alt="screenshot - Zoho CRM Review: Pros, Cons, Features &amp; Pricing" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-analyst-review-assets-attachments-000-007-236-original-image5.png" /> <figcaption id="caption-attachment-attachment-0" class="wp-caption-text c-screenshot-gallery__caption">Zoho CRM is powerful but has a steep learning curve for new users.</figcaption> </figure> </div> </div> <div class="c-screenshot-gallery__featured-video"></div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="c-block b-accordion-advanced" data-toc-title="Integrations"> <div class="l-container" data-js="c-accordion"> <div class="b-accordion-advanced__row b-accordion-advanced__row--with-border active"> <div class="b-accordion-advanced__header t-sink" aria-controls="accordion-content-row-695d8cc3a6a04" id="accordion-header-row-695d8cc3a6a04" aria-expanded="true" role="button"> <h2 class="b-accordion-advanced__header__title" > Integrations</h2> </div> <div class="b-accordion-advanced__item-bd" id="accordion-content-row-695d8cc3a6a04" aria-labelledby="accordion-header-row-695d8cc3a6a04" hidden="false" aria-hidden="false" role="region"> <div data-depth="0" data-autop="true"> <div class="t-sink s-sink"> <p><span style='background-color: transparent'>Zoho CRM integrates natively with Google Workspace, Microsoft Office 365, Mailchimp, Slack, QuickBooks, Shopify, LinkedIn, DocuSign, Twilio, and SurveyMonkey.</span></p><p><span style='background-color: transparent'>Zoho CRM also offers an API and connects with third-party integration tools like Zapier.</span></p> </div> </div> </div> </div> </div> </section> </div> </div> </section> <section class="c-block b-provider-product-release-notes" id ="product-release-notes"> <section class="c-block b-accordion-advanced" data-toc-title="New Product Updates from Zoho CRM"> <div class="l-container" data-js="c-accordion"> <div class="b-accordion-advanced__row b-accordion-advanced__row--with-border active"> <div class="b-accordion-advanced__header t-sink" aria-controls="accordion-content-row-695d8cc3a7438" id="accordion-header-row-695d8cc3a7438" aria-expanded="true" role="button"> <h2 class="b-accordion-advanced__header__title" > New Product Updates from Zoho CRM</h2> </div> <div class="b-accordion-advanced__item-bd" id="accordion-content-row-695d8cc3a7438" aria-labelledby="accordion-header-row-695d8cc3a7438" hidden="false" aria-hidden="false" role="region"> <div data-depth="0" data-autop="true"> <div class="t-sink s-sink"> <div class="b-provider-product-release-notes__container c-show-more-container" data-hide-after="2" data-scroll="true" data-show-more-padding="300" > <div class="b-provider-product-release-notes__item" > <div class="b-provider-product-release-notes__item__column s-sink t-sink" > <figure class="c-image" > <a href="#modal-id-lightbox||url-https://static.crozdesk.com/release-notes/10257/3858/ad65e591-000a-4d22-986d-8ddf95f82253_zoho-crm_original.png||caption-Automation with Webhook Action & Subflow Invocation" class="c-image__link" > <img class="c-image__image wprlazy" alt="Automation with Webhook Action &amp; Subflow Invocation" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/release-notes-10257-3858-ad65e591-000a-4d22-986d-8ddf95f82253-zoho-crm-medium.png" /> </a> <figcaption > Zoho CRM Send Webhook Action setup interface</figcaption> </figure> </div> <div class="b-provider-product-release-notes__item__column s-sink t-sink" > <span class="b-provider-product-release-notes__item__date t-overline" > July 13 2025</span> <h4 class="b-provider-product-release-notes__item__title" > Automation with Webhook Action & Subflow Invocation</h4> <p class="b-provider-product-release-notes__item__details" > <p>Zoho Flow now features a "Send Webhook" action, enabling users to push data directly to external endpoints from a flow. This feature facilitates integration with third-party applications, allowing for automated data interactions and efficient data transfer processes.</p> <p>Subflow Execution:</p> <p>The update introduces the ability to invoke subflows as steps within a parent flow. This modular approach allows users to create more organized workflows by breaking down complex processes into smaller, reusable components, reducing redundancy and enhancing workflow management.</p> <p><strong>Key Bug Fixes:</strong></p> <ul> <li>Resolved UI display issues and data handling inconsistencies.</li> <li>Corrected execution counts and flow management problems.</li> <li>Fixed URL loading issues in manual webhook triggers and improved error page redirection.</li> <li>Addressed action state errors and enhanced email validation in the send mail action.</li> </ul> <p><strong>Enhancements:</strong></p> <ul> <li>Improved flow execution history and connection management.</li> <li>Enhanced user notifications, including warnings for deleting in-use connections.</li> <li>Added a search bar on the Custom Functions page for easier navigation.</li> <li>Increased payload size limits for triggers, supporting more extensive data handling.</li> <li>Improved testing capabilities with previous execution data.</li> </ul> <p>These updates are designed to provide a robust user experience, offering flexibility and control over workflow processes. For more information, refer to the <a href="https://www.zoho.com/flow/release-notes/" target="_blank" rel="nofollow noopener external sponsored" referrerpolicy="no-referrer-when-downgrade" class="c-deep-link" data-go="software/zoho-crm/click?page=deeplink&redirect=true&site=cxl&type=vendor_updates_url&wpp_id=cxl_13685&r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8=" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute('href', 'https://click.crozdesk.com/' + this.getAttribute('data-go'));" data-block="deeplink" data-interaction="deeplink-link-vendor_updates_url" data-ad-id="10257" data-provider-name="Zoho CRM" data-lazy-loaded="false" data-cf-modified-034352b3311bfcb334f593da-="">Zoho Flow Release Notes</a><img src='data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=' style='position:absolute; visibility:hidden; width: 0px; height: 0px;' class='crozdesk-pixel crozdesk-pixel-page crozdesk-pixel-page-i wprlazy' decoding="async" alt="" data-src="https://impression.crozdesk.com/tracker/v2/cxl/deeplink/10257/impression.png?r=aHR0cHM6Ly90aGVjeGxlYWQuY29tL3Rvb2xzL3pvaG8tY3JtLXJldmlldy8%3D&wpp_id=cxl_13685">.</p> </p> </div> </div> </div> </div> </div> </div> </div> </div> </section> </section> <section class="c-block b-provider-details" id ="product-specs"> <section class="c-block b-accordion-advanced" data-toc-title="Zoho CRM Specs"> <div class="l-container" data-js="c-accordion"> <div class="b-accordion-advanced__row b-accordion-advanced__row--with-border active"> <div class="b-accordion-advanced__header t-sink" aria-controls="accordion-content-row-695d8cc3b76bb" id="accordion-header-row-695d8cc3b76bb" aria-expanded="true" role="button"> <h2 class="b-accordion-advanced__header__title" > Zoho CRM Specs</h2> </div> <div class="b-accordion-advanced__item-bd" id="accordion-content-row-695d8cc3b76bb" aria-labelledby="accordion-header-row-695d8cc3b76bb" hidden="false" aria-hidden="false" role="region"> <div data-depth="0" data-autop="true"> <div class="t-sink s-sink"> <div class="b-provider-details__features b-provider-details__features--show-more s-sink t-sink" > <div class="b-provider-details__features__container s-sink t-sink" > <ul class="b-provider-details__features__list" > <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > 2-Factor Authentication</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > API</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Calendar Management</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Call Tracking</li> <li class="b-provider-details__features__item b-provider-details__features__item--no-feature" > Campaign Management</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Click-to-Dial</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Contact Management</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Contact Sharing</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Custom Data Forms</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Customer Management</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Dashboard</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Data Export</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Data Import</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Data Visualization</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Email Integration</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > External Integrations</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > File Sharing</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > File Transfer</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Google Apps Integration</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Lead Management</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Lead Scoring</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Marketing Automation</li> <li class="b-provider-details__features__item b-provider-details__features__item--no-feature" > Mobile App</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Multi-User</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Notifications</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Pipeline Management</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Sales Automation</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Scheduling</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Social-Media Integration</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Task Scheduling/Tracking</li> <li class="b-provider-details__features__item b-provider-details__features__item--has-feature" > Third-Party Plugins/Add-Ons</li> </ul> </div> </div> </div> </div> </div> </div> </div> </section> </section> <section class="c-block b-provider-alternatives" id ="altnernatives"> <div class="b-provider-alternatives__container l-container s-sink t-sink"> <h2 class="b-provider-alternatives__title" > Alternatives to Zoho CRM</h2> <div class="b-provider-alternatives__items" > <div class="b-provider-alternatives__item" > <figure class="b-provider-alternatives__provider_logo c-image" > <a href="https://www.copper.com/" class="c-image__link" data-block="provider-alternatives" data-ad-id="159" data-provider-name="Copper" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/copper/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="noopener" referrerpolicy="no-referrer-when-downgrade" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> <img class="c-image__image wprlazy" alt="" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" data-srcset="" data-sizes="(min-width: 1260px) 1260px, 100vw" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-providers-logos-000-000-159-pub-copper-1676952175-logo.png" /> </a> </figure> <div class="b-provider-alternatives__item-info" > <div class="b-provider-alternatives__provider-name-rating" > <a data-block="provider-alternatives" data-ad-id="159" data-provider-name="Copper" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/copper/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://www.copper.com/" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> <h3 class="b-provider-alternatives__provider-name h5" > Copper</h3> <span class="u-visually-hidden">Opens new window</span></a> </div> <a class="a-cta" data-block="provider-alternatives" data-ad-id="159" data-provider-name="Copper" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/copper/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://www.copper.com/" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> Visit Website<span class="u-visually-hidden">Opens new window</span></a> </div> </div> <div class="b-provider-alternatives__item" > <figure class="b-provider-alternatives__provider_logo c-image" > <a href="https://www.streak.com/features?utm_source=crozdesk.com&utm_medium=cpc&utm_campaign=streaklisting" class="c-image__link" data-block="provider-alternatives" data-ad-id="294" data-provider-name="Streak" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/streak/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="noopener" referrerpolicy="no-referrer-when-downgrade" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> <img class="c-image__image wprlazy" alt="" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" data-srcset="" data-sizes="(min-width: 1260px) 1260px, 100vw" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-providers-logos-000-000-294-pub-streak-1669203072-logo.png" /> </a> </figure> <div class="b-provider-alternatives__item-info" > <div class="b-provider-alternatives__provider-name-rating" > <a data-block="provider-alternatives" data-ad-id="294" data-provider-name="Streak" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/streak/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://www.streak.com/features?utm_source=crozdesk.com&utm_medium=cpc&utm_campaign=streaklisting" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> <h3 class="b-provider-alternatives__provider-name h5" > Streak</h3> <span class="u-visually-hidden">Opens new window</span></a> </div> <a class="a-cta" data-block="provider-alternatives" data-ad-id="294" data-provider-name="Streak" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/streak/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://www.streak.com/features?utm_source=crozdesk.com&utm_medium=cpc&utm_campaign=streaklisting" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> Visit Website<span class="u-visually-hidden">Opens new window</span></a> </div> </div> <div class="b-provider-alternatives__item" > <figure class="b-provider-alternatives__provider_logo c-image" > <a href="https://appwiki.nl/link/brand/ax8zpwxulxr2brmzoueaqxotnu5mnuct" class="c-image__link" data-block="provider-alternatives" data-ad-id="329" data-provider-name="Salesforce CRM" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/salesforce-crm/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="noopener" referrerpolicy="no-referrer-when-downgrade" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> <img class="c-image__image wprlazy" alt="" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" data-srcset="" data-sizes="(min-width: 1260px) 1260px, 100vw" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-providers-logos-000-000-329-pub-salesforce-crm-1677509447-logo.png" /> </a> </figure> <div class="b-provider-alternatives__item-info" > <div class="b-provider-alternatives__provider-name-rating" > <a data-block="provider-alternatives" data-ad-id="329" data-provider-name="Salesforce CRM" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/salesforce-crm/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://appwiki.nl/link/brand/ax8zpwxulxr2brmzoueaqxotnu5mnuct" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> <h3 class="b-provider-alternatives__provider-name h5" > Salesforce CRM</h3> <span class="u-visually-hidden">Opens new window</span></a> </div> <a class="a-cta" data-block="provider-alternatives" data-ad-id="329" data-provider-name="Salesforce CRM" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/salesforce-crm/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://appwiki.nl/link/brand/ax8zpwxulxr2brmzoueaqxotnu5mnuct" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> Visit Website<span class="u-visually-hidden">Opens new window</span></a> </div> </div> <div class="b-provider-alternatives__item" > <figure class="b-provider-alternatives__provider_logo c-image" > <a href="https://www.insightly.com/" class="c-image__link" data-block="provider-alternatives" data-ad-id="406" data-provider-name="Insightly" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/insightly/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="noopener" referrerpolicy="no-referrer-when-downgrade" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> <img class="c-image__image wprlazy" alt="" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" data-srcset="" data-sizes="(min-width: 1260px) 1260px, 100vw" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/static.crozdesk.com/web-app-library-providers-logos-000-000-406-pub-insightly-1675952129-logo.png" /> </a> </figure> <div class="b-provider-alternatives__item-info" > <div class="b-provider-alternatives__provider-name-rating" > <a data-block="provider-alternatives" data-ad-id="406" data-provider-name="Insightly" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/insightly/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://www.insightly.com/" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> <h3 class="b-provider-alternatives__provider-name h5" > Insightly</h3> <span class="u-visually-hidden">Opens new window</span></a> </div> <a class="a-cta" data-block="provider-alternatives" data-ad-id="406" data-provider-name="Insightly" data-lazy-loaded="false" data-active="true" data-go="https://crozdesk.com/software/insightly/click?page=review&site=cxl&redirect=true" data-interaction="provider-alternatives-cta" onfocus="if (!window.__cfRLUnblockHandlers) return false; this.setAttribute( 'href', this.getAttribute( 'data-go' ) );" rel="nofollow noopener external sponsored noopener" referrerpolicy="no-referrer-when-downgrade" href="https://www.insightly.com/" target="_blank" data-cf-modified-034352b3311bfcb334f593da-=""> Visit Website<span class="u-visually-hidden">Opens new window</span></a> </div> </div> </div> </div> </section> <section class="c-block b-provider-faqs" id ="faq"> <div class="l-container s-sink t-sink"> <h2 class="b-provider-faqs__title" > Zoho CRM FAQs</h2> <div class="c-accordion" data-js="c-accordion"> <article class="c-accordion__row"> <h3> <span class="h5 c-accordion__header" aria-controls="accordion-content-how-easy-is-it-to-customize-zoho-crm-for-my-business" id="accordion-header-how-easy-is-it-to-customize-zoho-crm-for-my-business" aria-expanded="false" role="button"> <span class="c-accordion__header-container" role="presentation"> How easy is it to customize Zoho CRM for my business? </span> </span> </h3> <div class="c-accordion__content" id="accordion-content-how-easy-is-it-to-customize-zoho-crm-for-my-business" aria-labelledby="accordion-header-how-easy-is-it-to-customize-zoho-crm-for-my-business" hidden="true" aria-hidden="true" role="region"> <div class="c-accordion__content-container t-sink s-sink" data-depth="0" data-autop="true"> <p><span style='background-color: transparent'>Customizing Zoho CRM is straightforward, with options to tailor fields, modules, and layouts to fit your business needs. You can create custom workflows and automate tasks specific to your processes. The drag-and-drop interface makes adjustments simple, allowing your team to adapt the CRM to your existing workflows without extensive technical knowledge.</span></p><p><br></p><p><br></p> </div> </div> </article> <article class="c-accordion__row"> <h3> <span class="h5 c-accordion__header" aria-controls="accordion-content-can-zoho-crm-handle-my-teams-large-data-volume" id="accordion-header-can-zoho-crm-handle-my-teams-large-data-volume" aria-expanded="false" role="button"> <span class="c-accordion__header-container" role="presentation"> Can Zoho CRM handle my team's large data volume? </span> </span> </h3> <div class="c-accordion__content" id="accordion-content-can-zoho-crm-handle-my-teams-large-data-volume" aria-labelledby="accordion-header-can-zoho-crm-handle-my-teams-large-data-volume" hidden="true" aria-hidden="true" role="region"> <div class="c-accordion__content-container t-sink s-sink" data-depth="0" data-autop="true"> <p><span style='background-color: transparent'>Zoho CRM is designed to manage large volumes of data efficiently, making it suitable for growing businesses. It provides extensive storage options, with higher tiers offering increased capacity. The CRM also supports data import and export functions, ensuring your team can handle large datasets without performance lags.</span></p><p><br></p><p><br></p> </div> </div> </article> <article class="c-accordion__row"> <h3> <span class="h5 c-accordion__header" aria-controls="accordion-content-what-support-options-are-available-with-zoho-crm" id="accordion-header-what-support-options-are-available-with-zoho-crm" aria-expanded="false" role="button"> <span class="c-accordion__header-container" role="presentation"> What support options are available with Zoho CRM? </span> </span> </h3> <div class="c-accordion__content" id="accordion-content-what-support-options-are-available-with-zoho-crm" aria-labelledby="accordion-header-what-support-options-are-available-with-zoho-crm" hidden="true" aria-hidden="true" role="region"> <div class="c-accordion__content-container t-sink s-sink" data-depth="0" data-autop="true"> <p><span style='background-color: transparent'>Zoho CRM offers multiple support channels, including email, chat, and phone support, depending on your plan. They provide a comprehensive self-service knowledge base and community forums for self-help. For more immediate assistance, premium support options are available at higher pricing tiers, ensuring your team gets the help they need when issues arise.</span></p><p><br></p><p><br></p> </div> </div> </article> <article class="c-accordion__row"> <h3> <span class="h5 c-accordion__header" aria-controls="accordion-content-how-does-zoho-crm-ensure-data-security-and-compliance" id="accordion-header-how-does-zoho-crm-ensure-data-security-and-compliance" aria-expanded="false" role="button"> <span class="c-accordion__header-container" role="presentation"> How does Zoho CRM ensure data security and compliance? </span> </span> </h3> <div class="c-accordion__content" id="accordion-content-how-does-zoho-crm-ensure-data-security-and-compliance" aria-labelledby="accordion-header-how-does-zoho-crm-ensure-data-security-and-compliance" hidden="true" aria-hidden="true" role="region"> <div class="c-accordion__content-container t-sink s-sink" data-depth="0" data-autop="true"> <p><span style='background-color: transparent'>Zoho CRM prioritizes data security with robust encryption, two-factor authentication, and regular security audits. It's compliant with major data protection regulations like GDPR, ensuring your data is handled with care. You can set user permissions and access controls to further protect sensitive information within your team.</span></p><p><br></p><p><br></p> </div> </div> </article> <article class="c-accordion__row"> <h3> <span class="h5 c-accordion__header" aria-controls="accordion-content-can-i-access-zoho-crm-on-mobile-devices" id="accordion-header-can-i-access-zoho-crm-on-mobile-devices" aria-expanded="false" role="button"> <span class="c-accordion__header-container" role="presentation"> Can I access Zoho CRM on mobile devices? </span> </span> </h3> <div class="c-accordion__content" id="accordion-content-can-i-access-zoho-crm-on-mobile-devices" aria-labelledby="accordion-header-can-i-access-zoho-crm-on-mobile-devices" hidden="true" aria-hidden="true" role="region"> <div class="c-accordion__content-container t-sink s-sink" data-depth="0" data-autop="true"> <p><span style='background-color: transparent'>Yes, Zoho CRM offers mobile apps for both iOS and Android, ensuring you can access your CRM data on the go. The mobile apps provide essential features like lead management, contact updates, and task management. This flexibility allows your team to stay connected and productive, even when away from the office.</span></p><p><br></p><p><br></p> </div> </div> </article> <article class="c-accordion__row"> <h3> <span class="h5 c-accordion__header" aria-controls="accordion-content-how-does-zoho-crm-handle-reporting-and-analytics" id="accordion-header-how-does-zoho-crm-handle-reporting-and-analytics" aria-expanded="false" role="button"> <span class="c-accordion__header-container" role="presentation"> How does Zoho CRM handle reporting and analytics? </span> </span> </h3> <div class="c-accordion__content" id="accordion-content-how-does-zoho-crm-handle-reporting-and-analytics" aria-labelledby="accordion-header-how-does-zoho-crm-handle-reporting-and-analytics" hidden="true" aria-hidden="true" role="region"> <div class="c-accordion__content-container t-sink s-sink" data-depth="0" data-autop="true"> <p><span style='background-color: transparent'>Zoho CRM provides robust reporting and analytics tools to help you make data-driven decisions. You can create custom reports and dashboards to track key performance indicators. The analytics tools offer insights into sales trends, customer behavior, and team performance, helping you optimize your strategies.</span></p><p><br></p><p><br></p> </div> </div> </article> <article class="c-accordion__row"> <h3> <span class="h5 c-accordion__header" aria-controls="accordion-content-is-it-possible-to-migrate-my-existing-crm-data-to-zoho-crm" id="accordion-header-is-it-possible-to-migrate-my-existing-crm-data-to-zoho-crm" aria-expanded="false" role="button"> <span class="c-accordion__header-container" role="presentation"> Is it possible to migrate my existing CRM data to Zoho CRM? </span> </span> </h3> <div class="c-accordion__content" id="accordion-content-is-it-possible-to-migrate-my-existing-crm-data-to-zoho-crm" aria-labelledby="accordion-header-is-it-possible-to-migrate-my-existing-crm-data-to-zoho-crm" hidden="true" aria-hidden="true" role="region"> <div class="c-accordion__content-container t-sink s-sink" data-depth="0" data-autop="true"> <p><span style='background-color: transparent'>Yes, Zoho CRM supports data migration from other CRM systems. The platform provides import tools and detailed guides to help you transfer contacts, leads, and other data. Zoho's support team can assist with complex migrations to ensure no critical data is lost.</span></p><p><br></p><p><br></p> </div> </div> </article> <article class="c-accordion__row"> <h3> <span class="h5 c-accordion__header" aria-controls="accordion-content-how-does-zoho-crm-support-collaboration-within-my-team" id="accordion-header-how-does-zoho-crm-support-collaboration-within-my-team" aria-expanded="false" role="button"> <span class="c-accordion__header-container" role="presentation"> How does Zoho CRM support collaboration within my team? </span> </span> </h3> <div class="c-accordion__content" id="accordion-content-how-does-zoho-crm-support-collaboration-within-my-team" aria-labelledby="accordion-header-how-does-zoho-crm-support-collaboration-within-my-team" hidden="true" aria-hidden="true" role="region"> <div class="c-accordion__content-container t-sink s-sink" data-depth="0" data-autop="true"> <p><span style='background-color: transparent'>Zoho CRM fosters collaboration with features like shared calendars, task assignments, and real-time updates. Your team can use the built-in chat and email integration to communicate effectively. The CRM's collaborative tools ensure everyone stays informed and aligned, enhancing productivity and teamwork.</span></p><p><br></p><p><br></p> </div> </div> </article> </div> </div> </section> <h2 class="wp-block-heading" id="h-what-s-next">What's Next?</h2> <p><a href="https://thecxlead.com/subscribe/">Subscribe to our newsletter</a> for the latest CX insights, how-to guides, strategies, and resources from top experts in the CX field.</p> <footer class="item-single__footer l-sink"> <div class="item-single__author-container"> <figure class="item-single__author-image c-image" > <a href="https://thecxlead.com/author/sugandha/" class="c-image__link" id="item-single__author-image" > <img class="item-single__author-image-img c-image__image wprlazy" alt="Sugandha Mahajan" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAxNiA5Jz48L3N2Zz4=" decoding="async" data-src="https://thecxlead.com/wp-content/cache/thecxlead.com/static/secure.gravatar.com/9de806886f54d639209f17b4524238e2d4ff0bd8" /> </a> </figure> <div class="item-single__author-infos"> <div class="item-single__author-name"> <span class="item-single__author-name-placeholder"> By </span> Sugandha Mahajan </div> <p class="item-single__author-about"> Sugandha is the Editor of The CX Lead. 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