Bitrix 24: Starting Price (per user / month)

Arbitration Result

Status
completed
Resolved Value
15
Positive Spin
✓ Zero-cost starting plan — Bitrix24 offers a free option for teams.
Reasoning
Multiple credible sources (CRM.org, TechRadar, The Digital Project Manager, PCMag) consistently indicate a free starting plan with 0 USD per user per month. PCMag explicitly notes 0 pricing for up to 12 users, reinforcing the existence of a free tier. The overall pattern across sources supports a free starting price, while other figures (e.g., 15, 99) refer to higher-paid tiers and are less representative of the starting price.
Completed At
1/8/2026, 12:51:29 PM
ClaimSuggested ValueConfidence
Bitrix24: is priced at $200 per month
https://www.trustpilot.com/review/bitrix24.com
20060.0%
Bitrix24 CRM: is affordable
https://www.pcmag.com/reviews/bitrix24-crm
affordable60.0%
Bitrix24 CRM: costs $15 per month per employee
https://www.pcmag.com/reviews/bitrix24-crm
1595.0%
Bitrix24 CRM: priced at $99 per month for unlimited users
https://www.pcmag.com/reviews/bitrix24-crm
99 per user per month; unlimited users90.0%
Bitrix24: is inexpensive according to some reviewers
https://www.trustpilot.com/review/bitrix24.com
inexpensive (according to some reviewers)60.0%
Bitrix24 CRM: has a lower price than Salesforce Sales Cloud Lightning Professional
https://www.pcmag.com/reviews/bitrix24-crm
lower_than_Salesforce_Sales_Cloud_Lightning_Professional80.0%
Bitrix24 CRM: offers a free plan with only 5 GB of storage space
https://crm.org/news/bitrix24-crm-review
080.0%
Bitrix24 CRM: workflow automation is available in the Standard $99 plan
https://www.pcmag.com/reviews/bitrix24-crm
9980.0%
Bitrix24 CRM: has an MSRP of $99.00
https://www.pcmag.com/reviews/bitrix24-crm
99.0080.0%
Bitrix24: offers a free plan at $0 per month
https://www.techradar.com/reviews/bitrix24-crm-review
0 (free plan)90.0%
Bitrix24: offers a robust free plan ideal for teams seeking comprehensive functionality at no cost
https://thedigitalprojectmanager.com/tools/bitrix24-review/
090.0%
Bitrix24 CRM: is free for up to 12 users
https://www.pcmag.com/reviews/bitrix24-crm
0 (for up to 12 users)90.0%
Bitrix24 CRM: incurs costs for higher user capacity
https://crm.org/news/bitrix24-crm-review
varies with user count80.0%
Bitrix24 CRM: is cheaper than Zoho CRM
https://www.pcmag.com/reviews/bitrix24-crm
cheaper_than_zoho_crm80.0%
Bitrix24 CRM: pricing is not based on per-user usage
https://crm.org/news/bitrix24-crm-review
not_based_on_per_user_usage60.0%
Bitrix24: offers a free plan with 5 GB of storage space
https://crm.org/news/bitrix24-crm-review
090.0%
Bitrix24 CRM: offers a free forever plan for solopreneurs
https://crm.org/news/bitrix24-crm-review
090.0%
Bitrix24 CRM: offers a free forever plan for startups
https://crm.org/news/bitrix24-crm-review
080.0%