Zoho CRM: Has Integration Marketplace

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Robust Integration Marketplace with a wide ecosystem of connected apps.

Reasoning

All sources (Capterra, PCMag, EmailTooltester, TheCXLead) indicate that Zoho CRM includes an Integration Marketplace. PCMag links show high confidence values (often 0.90+), and other reputable sources corroborate the presence, with no conflicting evidence. Given unanimous positive signals across credible domains, the attribute resolves to true.

Completed At

1/8/2026, 9:32:11 AM

Claim	Suggested Value	Confidence
Zoho CRM: offers excellent integration with other tools https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	80.0%
Zoho CRM: is easy to integrate https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	60.0%
Zoho CRM: has a long list of third-party integrations https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM: has a healthy partner ecosystem https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM: integrates well with other tools https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	70.0%
Zoho CRM: integrates with almost all other platforms https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	60.0%
Zoho CRM: integrates with a wide variety of social media tools https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	60.0%
Zoho CRM: integrates with other Zoho products https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	80.0%
Zoho CRM: does not distinguish itself as well if you don't plan to buy into the larger Zoho ecosystem of apps https://www.pcmag.com/reviews/zoho-crm	true	60.0%
Zoho CRM's Marketplace tab: provides access to Zoho Analytics https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM's Marketplace tab: provides access to Zoho Campaigns https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM's Marketplace tab: provides access to Zoho Social https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Gamescope: is an add-on for Zoho CRM that provides gamification features https://www.pcmag.com/reviews/zoho-crm	true	70.0%
Zoho CRM: includes a Marketplace tab https://www.pcmag.com/reviews/zoho-crm	true	95.0%
Zoho CRM: allows access to many app integrations from partners such as Google Workspace and Microsoft 365 https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM: offers integrations https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	70.0%
Zoho CRM: integrates with other apps https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	80.0%
Zoho CRM: has many apps https://www.emailtooltester.com/en/crm/zoho-review/	true	90.0%
Zoho CRM: integrates natively with Twilio https://thecxlead.com/tools/zoho-crm-review/	true	75.0%
Zoho CRM: integrates with Project Management https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	60.0%
Zoho CRM: scores best when tools offer plentiful native integrations https://thecxlead.com/tools/zoho-crm-review/	true	80.0%
Zoho CRM: scores best when tools offer third-party connections https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM: is evaluated for ease of integration with other tools typically found in the tech stack https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM: is evaluated on its integrations https://thecxlead.com/tools/zoho-crm-review/	true	60.0%
Zoho CRM: has a good range of integrations with third-party tools https://www.emailtooltester.com/en/crm/zoho-review/	true	65.0%
Zoho CRM: integrates natively with SurveyMonkey https://thecxlead.com/tools/zoho-crm-review/	true	80.0%
Zoho CRM: integrates natively with Mailchimp https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM: provides third-party plugins/add-ons https://thecxlead.com/tools/zoho-crm-review/	true	80.0%
Zoho CRM: provides one-button import options for HubSpot https://www.pcmag.com/reviews/zoho-crm	true	90.0%