Apptivo: Live Chat Support

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Real-time live chat support available for instant assistance.
Reasoning
Deduplicated sources (one perspective per URL/domain). All credible sources indicate live chat support is available, with TechRadar, Software Advice, PCMag, Forbes Advisor, and Research.com clearly reporting true, and Capterra showing a majority of true statements despite a single outlier false entry. The overall evidence supports true, outweighing any isolated false claim.
Completed At
1/8/2026, 12:12:50 PM
ClaimSuggested ValueConfidence
Apptivo: provides full access to the CRM's featurestrue90.0%
Apptivo: includes multi-channel communicationtrue90.0%
Apptivo: offers 24/7 live chattrue95.0%
Apptivo: offers 24/7 customer support via email and live chattrue95.0%
Apptivo: includes internal chat integrationtrue80.0%
Apptivo: offers 24/7 live chat for all paid planstrue (for all paid plans)90.0%
Apptivo: offers live chat functionalitytrue90.0%
Apptivo: offers live chat for customer supporttrue90.0%
Apptivo: provides immediate responses to chat inquiriestrue90.0%
Apptivo: offers chat-based customer supporttrue90.0%
Apptivo: offers 24/7 customer support via chattrue90.0%
Apptivo: support is not available at the timefalse95.0%
Apptivo's Tech Support chat function: has trouble resolving issuestrue70.0%
Apptivo: comes with several sophisticated service-related tools out of the boxtrue70.0%
Apptivo: met all requested featurestrue95.0%
Apptivo: provides a handy help line chattrue90.0%
Apptivo: has top-rated supporttrue80.0%
Apptivo: provides a lot of supporttrue60.0%
Apptivo: offers 24/7 customer support via phone, email and chattrue95.0%
Apptivo: offers 24/7 online chat supporttrue95.0%
Apptivo: provides customer support through live chattrue90.0%
Apptivo: provides online chat supporttrue90.0%
Apptivo: provides 24/7 online chat supporttrue95.0%
Apptivo: provides support through chattrue90.0%
Apptivo: offers an always-on chat functiontrue90.0%
Apptivo: provides coverage for everythingtrue90.0%
Apptivo: has an easy-to-use chat functiontrue80.0%
Apptivo: provides a free 24/7/365 online support chat within the CRMtrue90.0%
Apptivo: provides fast assistance via chattrue90.0%
Apptivo: offers a free 24/7/365 online support chat from within the CRMtrue95.0%
Apptivo: provides 24/7 chat supporttrue90.0%