Pipedrive: Custom Objects

Arbitration Result

Status
completed
Resolved Value
false
Positive Spin
✓ Simple, focused core CRM features without the complexity of custom objects.
Reasoning
Two independent external sources (PCMag and TechRadar) both report false for Custom Objects with 0.60 confidence each. Pipedrive's own reviews page asserts true but with aggregated confidence around 0.73. Treating each domain as a single opinion, the combined false weight is 1.20 (0.60 + 0.60) vs true weight ~0.73, so the evidence supports false overall.
Completed At
1/8/2026, 9:28:51 AM
ClaimSuggested ValueConfidence
Pipedrive CRM: has underwhelming customization
https://www.pcmag.com/reviews/pipedrive-crm
false60.0%
Pipedrive CRM: lacks in-depth customization options
https://www.pcmag.com/reviews/pipedrive-crm
false60.0%
Pipedrive: is customizable to fit our needs
https://www.pipedrive.com/en/pipedrive-reviews
true70.0%
Pipedrive: is a customizable CRM
https://www.pipedrive.com/en/pipedrive-reviews
true80.0%
Pipedrive Power: has fewer customization options
https://www.techradar.com/reviews/pipedrive-crm-review
false60.0%
Pipedrive: is easy to customize
https://www.pipedrive.com/en/pipedrive-reviews
true70.0%