Monday.com: UI Ease of Use

Arbitration Result

Status
completed
Resolved Value
very_easy
Positive Spin
Very easy to use with quick onboarding and an intuitive, drag-and-drop interface.
Reasoning
Across multiple sources, Monday.com's UI is described with the strongest emphasis on ease-of-use (e.g., 'Very Easy', 'easiest-to-use', intuitive, high ease ratings). While some notes mention caveats on tiers or mobile, the preponderance of explicit top-end terms supports mapping to the highest ease category as the canonical value.
Completed At
1/8/2026, 12:53:26 PM
ClaimSuggested ValueConfidence
Monday.com: offers an effortless onboarding experienceVery Easy80.0%
Monday.com: has a clunky UX on the free tierpoor (on free tier)60.0%
Monday.com: saves timeeasy60.0%
monday.com: has a modern, minimalistic user interfaceEasy60.0%
Monday.com: has a left-hand side menu in its workspaceleft-hand side menu in workspace80.0%
Monday.com: struggles with getting teams to actually use and implement the platformlow65.0%
Monday.com: is incredibly easy to useVery Easy90.0%
monday.com: does not require a tech whiz to quickly master its menuseasy80.0%
Monday.com: may suffer from a lack of consistencylow40.0%
Monday.com: revolutionizes collaboration with its user-friendly interfaceeasy60.0%
monday.com: offers drag-and-drop functionalitydrag-and-drop functionality90.0%
Monday.com: is visually intuitivehigh60.0%
Dani: said that Monday.com's UX is not intuitive.low60.0%
monday.com: offers the easiest-to-use project management software solutioneasiest-to-use90.0%
Monday.com: offers low friction for 1-2 peoplehigh50.0%
Monday.com: faced issues getting the team to implement and use the platformlow60.0%
Monday.com users: would not feel at home using the product if the UX is not intuitive.low90.0%
Monday.com: has a visually clean interfaceeasy to use60.0%
monday.com: does not require a tech whiz to create custom automationshigh85.0%
monday.com: offers a balance between genuinely useful tools and avoiding overwhelm or unnecessary complexityhigh60.0%
Monday.com: has likely different usability across its paid tiers and the free tiervaries_by_tier (paid vs free tier)60.0%
Monday.com: may feel overwhelming at firstdifficult at first40.0%
Monday.com: offers a visual, customizable task boardeasy40.0%
monday.com: has a clean interfaceEasy60.0%
monday.com: tools are quick to mastereasy to use80.0%
monday.com: is the easiest project management software to operateVery High80.0%
monday.com: is extremely easy to useVery Easy80.0%
monday.com: provides drag-and-drop functionalitydrag-and-drop supported65.0%
Teamwork: is the second easiest to use, behind monday.comfirst; easier than Teamwork80.0%
Monday.com: offers minimal setupeasy60.0%
monday.com: is easy to usehigh85.0%
monday.com: offers easier switching between views than Smartsheeteasier_view_switching_vs_Smartsheet60.0%
monday.com: feels a little like an Apple productHigh40.0%
monday.com: offers an automation builder that is easier to use than ClickUp's automation buildereasier_than_clickup80.0%
monday.com: are not straightforwarddifficult (not straightforward)60.0%
monday.com: is incredibly intuitive and easy to navigateVery high85.0%
monday.com: completed setting up project views more quickly than Smartsheetfaster_setup_vs_smartsheet60.0%
monday.com: has a clean interfacehigh60.0%
monday.com: provides usabilityeasy60.0%
monday.com: is visually appealinghigh60.0%
monday.com: is significantly easier to use than SmartsheetHigh (easier to use than Smartsheet)70.0%
monday.com: has an unintimidating interfaceEasy75.0%
monday.com CRM and Work Management software: has poor functionalitypoor60.0%
monday.com: uses clever white spacehigh40.0%
monday.com: lacks usability for project managementlow60.0%
monday.com: scores 4.5/5 in ease-of-use testing4.590.0%
Smartsheet: interface isn't as easy on the eye as monday.com'smore_easily_usable_than_smartsheet80.0%
Monday.com CRM mobile app: has an intuitive interfaceintuitive75.0%
monday.com: has a clean and tidy interfacehigh80.0%
monday.com: is visually appealingHigh60.0%
monday.com: allows users to customize views more easily than Smartsheeteasier to customize views than Smartsheet60.0%
monday.com: offers an automation builder that is easier to create useful automations than Wrike's automation buildershigh (easier than Wrike)60.0%
monday.com: outperformed other providers we tested in usabilityhigh80.0%
Monday.com CRM: has room for improvement in its mobile app experienceneeds_improvement_on_mobile_experience40.0%
monday.com: is evaluated on ease of useevaluated_on_ease_of_use90.0%
Monday.com CRM: allows users to rearrange components to optimize their workflow without any coding knowledgeEasy (no coding required)80.0%
monday.com: is an easy-to-use appeasy-to-use90.0%
monday.com: has the highest current ease of use score among the 10 providers we regularly testHighest current ease of use score among the 10 providers we regularly test80.0%
monday.com's Kanban board: is easy to useEasy90.0%
monday.com tools: are easy to manageVery easy to manage60.0%
Monday.com CRM: has an intuitive designhigh85.0%
ClickUp: lags behind monday.com and Teamwork in ease of usebetter_than_ClickUp70.0%
monday.com: has intuitive toolshigh65.0%
monday.com: offers a very intuitive user experienceVery Easy90.0%
monday.com: is easy to useeasy60.0%
Monday.com CRM: provides a user experience that enables new users to navigate the platformeasy60.0%
Monday.com CRM: can be quickly set up by selecting a relevant templateeasy80.0%
Monday.com CRM: enables new users to perform basic tasks within hoursVery Easy70.0%
Monday.com: requires no coding knowledge to set up these workflowshigh80.0%
Monday.com CRM: has a relatively short learning curve due to its intuitive design and helpful resourceseasy60.0%
monday.com: is simpleeasy60.0%
Monday.com CRM: is sleekhigh60.0%
Monday.com CRM: offers drag-and-drop functionalityhigh65.0%
Monday.com CRM: provides drag-and-drop functionalitydrag-and-drop functionality85.0%
Monday.com CRM: reports are easy to understandEasy75.0%
monday.com: is quicker to set up than Wrikeeasy60.0%
monday.com: is quicker to set up than Jiraeasy; quicker to set up than Jira60.0%