monday.com is a Web Collaboration Platform.
monday.com is a CRM Provider.
monday.com is a Software Company.
monday.com makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work.
monday.com is the first visual tool of its kind.
monday.com shows you exactly where things stand in a single glance.
monday.com helps you get rid of painfully long email threads.
monday.com helps you cut down on meetings.
monday.com provides the satisfaction of turning things green when they're done.
monday.com has 3,377 total reviews.
This page presents monday.com customer service reviews.
The All reviews section contains 3,377 reviews for monday.com.
monday.com is a web collaboration platform.
monday.com has 3,377 reviews on Trustpilot.
Trustpilot hosts a 'monday.com Reviews' page where customers can read reviews of monday.com.
Trustpilot prohibits companies from offering incentives or paying to hide reviews.
monday.com's rating on Trustpilot is 2.9.
monday.com has reviews on Trustpilot.
monday.com has 3,377 reviews on Trustpilot.
Trustpilot allows anyone to write a review.
Trustpilot lets people who write reviews edit or delete them at any time.
Trustpilot displays reviews as long as an account is active.
monday.com lists United States as a contact location.
monday.com's contact phone number is 1 (201) 778-4567.
monday.com's support email address is support@monday.com.
monday.com's official website is www.monday.com.
monday.com has an overall rating of 2.9.
monday.com has 3,377 reviews on the monday.com Reviews page.
monday.com has 3K reviews on its Trustpilot page.
Trustpilot's page for monday.com displays ratings in the five categories of 5-star, 4-star, 3-star, 2-star, and 1-star.
monday.com replies to 79% of negative reviews on Trustpilot.
monday.com typically replies within 1 week to reviews on Trustpilot.
Trustpilot hosts a review page for monday.com.
Trustpilot fights fake reviews.
Trustpilot uses dedicated people and clever technology to safeguard its platform.
monday.com has reviews on Trustpilot.
ClickUp has a rating of 3.4.
ClickUp has 441 reviews.
Pipedrive has a rating of 4.5.
Pipedrive has 3K reviews.
Asana has a rating of 1.5.
Asana has 274 reviews.
HubSpot has a rating of 1.8.
HubSpot has 1K reviews.
Zoho has a rating of 4.
Zoho has 6K reviews.
Notion has a rating of 2.6.
Notion has 361 reviews.
Salesforce has a rating of 1.5.
Salesforce has 596 reviews.
Trello has a rating of 3.
Trello has 204 reviews.
Trustpilot guidelines state that offering incentives for reviews or asking for them selectively can bias the TrustScore.
monday.com has 3,377 reviews on Trustpilot.
Trustpilot Experience pages host reviews for monday.com.
monday.com has 3,377 reviews on Trustpilot.
monday.com has customer service reviews on Trustpilot.
Trustpilot shows the latest reviews.
Trustpilot has a review process.
Trustpilot verifies reviewers.
Trustpilot verification helps ensure real people are writing the reviews you read on Trustpilot.
monday.com has customer service reviews on Trustpilot.
monday.com has 3,377 reviews on Trustpilot.
Trustpilot hosts reviews for monday.com.
monday.com provides a page where users can write a review.
The monday.com Reviews page presents customer service reviews of monday.com.
monday.com has customer service reviews available on this site.
monday.com has 3,377 reviews on this site.
The page title on this site is monday.com Reviews.
monday.com has customer reviews on www.monday.com.
monday.com has 3,377 reviews.
monday.com has a Write a review option.
monday.com has a Community section.
monday.com has a Trust in reviews feature.
monday.com has a Help Center.
monday.com has a Log in option.
monday.com has a Sign up option.
monday.com is a platform for project management and task tracking.
monday.com is visually appealing.
monday.com is easy to use.
monday.com has robust workflows.
monday.com offers integrations.
monday.com provides customizable dashboards.
monday.com provides templates.
monday.com templates and integrations help users maintain a clear overview of their work.
monday.com has a trial period.
monday.com pricing is a concern after the trial period.
monday.com pricing is a barrier for solopreneurs and small businesses.
monday.com has a minimum seat requirement.
monday.com charges extra for essential features.
monday.com has reviewers reporting slow response times from customer service.
monday.com has reviewers reporting unhelpful customer support.
monday.com has reviewers reporting difficulties in canceling subscriptions.
monday.com experiences bugs.
monday.com experiences platform instability.
monday.com bugs and platform instability can disrupt workflows.
monday.com bugs and platform instability can lead to data loss.
monday.com has most reviewers who were somewhat happy with their experience overall.
monday.com is valued for its potential for organization and efficiency.
Trustpilot Business hosts customer reviews for monday.com.
monday.com has customer reviews on Trustpilot Business.
Trustpilot Business offers Plans & Pricing.
Trustpilot Business offers Business Login.
Trustpilot Business offers Blog for Business.
Trustpilot Business offers Data Solutions.
monday.com has 3,377 reviews.
monday.com has customer service reviews on Trustpilot.
Trustpilot champions verified reviews.
Trustpilot labels reviews as Verified, indicating genuine experiences.
Trustpilot hosts reviews for monday.com.
monday.com has 3,377 reviews on Trustpilot.
Trustpilot hosts customer service reviews for monday.com.
Trustpilot's page for monday.com includes a Legal section.
Trustpilot's page for monday.com includes a Privacy Policy section.
Trustpilot's page for monday.com includes a Terms & Conditions section.
Trustpilot's page for monday.com includes a Guidelines for Reviewers section.
Trustpilot's page for monday.com includes a System status section.
Trustpilot's page for monday.com includes a Modern Slavery Statement section.
Trustpilot, Inc. owns the copyright to this page.
Trustpilot hosts customer reviews for monday.com.
monday.com has 3,377 reviews on Trustpilot.
Trustpilot's website includes a page titled 'About us'.
Trustpilot's website includes a page titled 'Jobs'.
Trustpilot's website includes a page titled 'Contact'.
Trustpilot's website includes a page titled 'Blog'.
Trustpilot's website includes a page titled 'How Trustpilot works'.
Trustpilot's website includes a page titled 'Press'.
Trustpilot's website includes a page titled 'Investor Relations'.
Trustpilot provides a page where users can write a review for monday.com.
Trustpilot hosts a page titled 'monday.com Reviews'.
monday.com is not useful for project management.
monday.com lacks features for project management.
monday.com lacks usability for project management.
Monday CRM is not perfect.
Monday CRM is perfect.
monday.com pricing is expensive.
monday.com offers a Basic Plan.
monday.com offers a Pro Plan.
monday.com offers an Enterprise Plan.
monday.com Basic Plan removes key features after payment and prompts upgrade to the Pro Plan to regain them.
monday.com Pro Plan is much more expensive than the Basic Plan.
monday.com has an auto-upgrade feature that can bill £1000 per upgrade.
monday.com auto-renews with no email notification.
monday.com does not issue refunds after 30 days.
monday.com provides only email or text support.
monday.com advertises a 'free forever, no card required' option.
monday.com offers a free trial.
monday.com has an Apps Marketplace that offers third-party apps.
monday.com has an AI feature called monday vibe.
monday.com’s Monday Service app license costs €65 per month for customers on the Enterprise Plan.
Asana is mentioned as a competitor to monday.com for high-level organization and efficiency.
monday.com passed customers onto a third party to build a custom planner in their platform.
monday.com blocks all employees after plan cancellation.
monday.com proactively contacts customers during contract renewals to increase the price.
monday.com states that if a plan's renewal is cancelled, users will be blocked.
monday.com tools work well and are easy to manage.
monday.com pricing becomes tough to justify.
monday.com locks essential admin controls and deeper features behind higher plans.
monday.com pricing feels limiting.
monday.com is visually appealing.
monday.com is easy to use.
monday.com is a powerful tool for teams.
monday.com offers great integrations.
monday.com allows you to build robust workflows.
monday.com is an excellent app but too expensive because of extras.
monday.com unsubscribing or canceling the plans is quite difficult.
monday.com features for managing tasks and project planning were available on the trial.
monday.com free plan removes almost everything and limits items.
monday.com free plan is not a functional plan.
monday.com was used as the heart of our project management.
monday.com can serve as the core of project management.
monday.com passes users to a third party on their approved list to build a custom planner.
monday.com threatened to close the platform.
monday.com will not give a refund.
monday.com may not be suitable for small businesses.
monday.com has a sneaky auto upgrade feature that upgrades and bills you £1000 at a time.
monday.com upgrades can occur when inviting an extra person.
monday.com has appalling communication from the team.
monday.com has had customers overcharged by billing for more seats than are active.
monday.com experienced overcharging for an extended period.
monday.com customer service is terrible.
monday.com platform stopped saving street addresses in both the main dashboard and the calendar.
monday.com cannot increase seats one by one and requires buying in fixed increments.
monday.com is not an out-of-the-box Project Portfolio Management application.
monday.com is simple and robust.
monday.com pricing, add-ons, and mandatory Enterprise features hold it back.
monday.com basic admin access to all boards cannot be done in Pro or Growth.
monday.com started deleting data at random.
monday.com has major billing issues, such as losing data when adding users.
monday.com says $12 per seat but requires buying 5 seats at a time.
monday.com CRM and Work Management software is poor and lacks functionality.
monday.com advertised a free trial that includes everything but the free version includes next to nothing.
monday.com demo for prospective customers is not offered.
monday.com directs prospective customers to training videos instead of providing a demo.
monday.com is basically a glorified Excel with fewer automation options.
monday.com charges extra for features outside the included set.
ClickUp was 10x better than monday.com.
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","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/69536bf93cd7edc2334ceae3","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"NF","url":"https://www.trustpilot.com/users/69536b043d98f0e19b0e6d94/"},"datePublished":"2025-12-30T08:06:50.000Z","headline":"While Monday CRM is not perfect, it's perfect!","reviewBody":"While Monday CRM is not perfect, it is perfect! When you think high level organization and efficiency, it's hard for Asana and Monday to not be in the conversation. If you are seeking to add a tool to manage your busy company, there are a lot of reasons to pick Monday!","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"4"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/694eb2741d697bab63bd21c0","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Michael & Nicole Karnowski wit","url":"https://www.trustpilot.com/users/6945f21331cbb9968675fe00/"},"datePublished":"2025-12-26T18:06:13.000Z","headline":"RUN from this company","reviewBody":"RUN from this company. Very deceitful practices and they WILL NOT GIVE A REFUND!! We wanted to use monday.com for our small business, but after 81-days we decided it was more than we needed for our small business. (Mind you we had been traveling and holidays between November/December.) I had paid for a full year so I wrote to simply have the remainder of the year refunded. Seems like a typical business practice. However, instead of helping they referred me to their \"legal statement,\" which basically says after 30-days THEY WILL NOT GIVE YOU ANY MONEY BACK. I question any company that holds people hostage and doesn't refund for services that aren't rendered. Terrible business practices and in addition, you will NEVER GET TO TALK TO A HUMAN. It's only email or text support. Don't get fooled like we were. Run from monday.com!","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/6949892431e929a9180f8762","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Ben Liese","url":"https://www.trustpilot.com/users/694989023d98f054f9053758/"},"datePublished":"2025-12-22T20:08:36.000Z","headline":"\"you will be blocked\" - Every Employee. Every Day. For 6 Month.","reviewBody":"We used Monday.com at the heart of our Project management. Until we decided to switch to another tool due to to many limitations we bumped into on Monday.com. Therefore we canceled the yearly subscription, with the resulting message EVERY single Employee of the company has to see not EVERY sindgle Day for the rest of our usage period showing: \"Your plan's renewal has been cancelled and you will be blocked on May 8, 2026.Customer support said the only solution for me would be to undo the cancelation. Just confirms our decision to move away from Monday.com after some very promising first years.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"2"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/6941c86a32103aeb40f864fc","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Zack Gl","url":"https://www.trustpilot.com/users/6941c8536148eaa1cb0be012/"},"datePublished":"2025-12-16T23:00:26.000Z","headline":"Watch for auto-renew scam....","reviewBody":"Service auto-renews with no email notification. By the time I noticed the payment had gone through, I was not able to get a refund because I was out of the 30-day window. Scam.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/69419385ebd5c34f14e4cb8b","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"JRev","url":"https://www.trustpilot.com/users/6071bff00a30fd001b075f46/"},"datePublished":"2025-12-16T19:14:45.000Z","headline":"Don’t make our mistake","reviewBody":"Passed us onto a 3rd party on their approved list to build a custom planner in their platform. Failed to deliver the build as per the brief, prior to testing it Monday threatened to close the platform if we didn’t pay the £7,000 subscription fee which would then lose all our of data so we would have paid the 3rd party approx £7,000 for nothing. Mis-selling and sharp practice to the extreme. Our dedicated Monday advisor hasn’t even been in touch to sort any issues out. Having to go down the legal route to recover the £14,000. Please don’t put yourself through the same experience we did.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/69414af9917c1f16158c71c8","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Yosef","url":"https://www.trustpilot.com/users/68c934848a838c01b16d1f10/"},"datePublished":"2025-12-16T14:05:13.000Z","headline":"Best for Teams","reviewBody":"I have been using Monday for couple of months now. I started with the free trial and I have been happy with it ever since. The tools are super easy to use and mostly how smoothly me and my team integrate and work together. It is a bit expensive but hey, nothing comes close to Monday when it comes to managing projects. And they always keep on updating the features.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"5"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/6940444dcc30dab6ddd5fffe","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"FRocha","url":"https://www.trustpilot.com/users/6940444000ecba295e894a97/"},"datePublished":"2025-12-15T19:24:29.000Z","headline":"Bait and switch","reviewBody":"After a two-week trial, I subscribed to monday.com’s Basic Plan expecting the same functionality I tested. Immediately after payment, key features were removed and I was prompted to upgrade to the much more expensive Pro Plan to regain them.Since the Pro Plan was not affordable for my business, I requested a cancellation right away. Despite not using the service, customer support refused a full refund and kept part of the first month’s payment, citing company policy.This experience felt misleading and disappointing. I would not recommend monday.com to small or budget-conscious businesses.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/693a8bfcc041608eea24130b","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Brad","url":"https://www.trustpilot.com/users/5638e89b0000ff0001e7cd84/"},"datePublished":"2025-12-11T11:16:44.000Z","headline":"signed up as it says \"free forever","reviewBody":"signed up as it says \"free forever, no card required\" after a week i have been locked out unless i pay for it. total lies","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/6931e6bf1fd9a2c0972b8c0b","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Alex Ellis","url":"https://www.trustpilot.com/users/6931e6b2d7ccaa96365dcd33/"},"datePublished":"2025-12-04T21:53:35.000Z","headline":"Be careful!! They have a sneaky £1k auto upgrade…","reviewBody":"They have a very sneaky auto upgrade feature, if you invite an extra person and don’t get the guest or member notification correct, they auto upgrade and bill you £1000 a time. It’s caught me out and if it’s over 30days before you notice the bill they won’t refund.  In response to the below, I didn't get any notification, they just bill. I had a lengthy discussion with the team. They do not seem to understand the term pro rata - I was charged around £1k / I had around half the time unused and they offered me £46 - as I said at the time that is not how pro rata works! There was no time/cost division applied. ","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/692d8cbb0bdfcfc8afbabe5e","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Sachi Kaktus","url":"https://www.trustpilot.com/users/692d8ca2d7ccaa6195575e51/"},"datePublished":"2025-12-01T14:40:27.000Z","headline":"Shit","reviewBody":"Really poor experience, do not recommend EVER","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/692cb74e7129d74994fc3843","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"syn","url":"https://www.trustpilot.com/users/62c5a81cd552d80014c1fd3e/"},"datePublished":"2025-11-30T23:29:50.000Z","headline":"Waste of money.","reviewBody":"Waste of money.. Israeli owners and the head office in Israel never deals with any problems ","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/692856641c7328297f1cc559","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Foxless Foxless","url":"https://www.trustpilot.com/users/6925bad6ef3d6c6b2dd619b8/"},"datePublished":"2025-11-27T15:47:16.000Z","headline":"Overpriced and Poor Development (THERES A THIRD PARTY APP FOR THAT!)","reviewBody":"Absolutely appalling communication from the team. Lack of development in key areas (seriously, check their forum, basic requests from 2019 still outstanding) and just overall a bit of a letdown in terms of service! Pricing is horrific, because you WILL have to pay additional for 3rd Party Apps to achieve something very basic. If a feature request can be achieved by a third party app, they simply won't develop Monday, you will be told to buy apps constantly.Focus seems to be entirely on AI and poor implementation of apps. They have software called Vibe which is supposed to build apps, but it can't be relied upon as the data is inconsistent.You can see a pattern with the reviews on this website, too. Very, very disappointed.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/691d519755d02ee4dcc0707d","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Carly Mcxnie","url":"https://www.trustpilot.com/users/69090ef851678e29e782b09d/"},"datePublished":"2025-11-19T07:11:51.000Z","headline":"Super expensive.","reviewBody":"The tools works well and easy to manage, but the pricing becomes tough to justify. A lot of essential admin control and deeper features are locked behind higher plans. which makes it feel limiting.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"3"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/691bdcb0889745de49f086b5","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Thayer Quinn","url":"https://www.trustpilot.com/users/691a9e0029e259f61fccc31a/"},"datePublished":"2025-11-18T04:40:48.000Z","headline":"keeps on bugging......","reviewBody":"poor customer service, and it keeps on bugging. i only have small team yet it can't handle our basic workflow properly...","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"3"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/69146227c738b68cb435701f","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"cameron spencer","url":"https://www.trustpilot.com/users/600022b042e72e0019d8dd00/"},"datePublished":"2025-11-12T12:32:07.000Z","headline":"We have a small business and still the…","reviewBody":"We have a small business and still the platform can not handle our workload. The platform constantly freezes, bugs out and incorrectly loads our data. After a long attempt transfer to this CRM we will have to transfer everything back to our old platform. ","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/690d2634b76135b776784328","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Lewis Jarden","url":"https://www.trustpilot.com/users/690d262ad1bf918409a0e415/"},"datePublished":"2025-11-07T00:50:28.000Z","headline":"Horrible Customer Service","reviewBody":"If i could give it a -5 review I would. Horrible customer service, their time to reply is weeks, I've had a payment issue for over a month and have spoken to multiple customer service representatives to which they all say \"I've raised it to the team, it will take some time to review\". Their resolution systems are appalling, getting passed around from person to person and no one has a clue how to solve anything. ","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"1"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/690b19e9b85f81453cefdbd7","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Marko Petkovic","url":"https://www.trustpilot.com/users/678a803942ab39ea7a97d129/"},"datePublished":"2025-11-05T11:33:29.000Z","headline":"OK system, really bad customer service.","reviewBody":"I’ve been using Monday.com for quite some time, both in my current company and in my previous one. The platform is generally fine, but it still lacks some essential core features — for example, automatic updates to linked items across main boards. Interestingly, several third-party apps in the marketplace already offer these functions and are among the most popular ones, which says a lot about the product’s current limitations.What has made Monday.com acceptable up to this point is its pricing. However, as your needs grow, you’ll likely end up paying extra for third-party tools to make the system work the way you want.We’re currently on the Enterprise Plan and have continuously expanded our number of seats. Unfortunately, their SLA and support experience have been disappointing — slow responses and little genuine engagement when you reach out. The only time they proactively contact us is during contract renewals, usually to increase the price.During my recent renewal meeting, I asked for a clear justification for the price hike. The only response I received was that it’s my responsibility to check their website for new features — a weak argument, especially considering that our operations haven’t benefited from any significant improvements since we first joined.To make matters worse, when we wanted to add the Monday Service app for basic needs, we were told that — since we’re on the Enterprise Plan — the only available option is a license costing €65 per month, even though our use case clearly fits within the standard plan.Overall, this gives a poor customer experience and a clear impression that the focus is not on the customer’s needs, but rather on maximizing revenue. After this renewal year, we’ll begin working towards integrating our operations into another system.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"2"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"},{"@type":"Review","@id":"https://www.trustpilot.com/#/schema/Review/www.monday.com/68fa4390838585f667b39100","itemReviewed":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"author":{"@type":"Person","name":"Ben White","url":"https://www.trustpilot.com/users/631f54dbdbf1b10012b0c0e5/"},"datePublished":"2025-10-23T17:02:40.000Z","headline":"Really like Monday platform but the…","reviewBody":"Really like Monday platform but the customer service has been very poor. Our company currently subscribe to Monday workspace but are trying to migrate over to Dev which we need some help with. We reported an issue on the 3rd of September and were connected with a customer service representative who has either ignored our emails, or stated that they're 'looking into it'. Very frustrating indeed, so we're now looking to move to a better supported platform. Monday isn't cheap so you expect good customer service.","reviewRating":{"@type":"Rating","bestRating":"5","worstRating":"1","ratingValue":"2"},"publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"inLanguage":"en"}]}</script><script type="application/ld+json" data-business-unit-json-ld-dataset="true">{"@context":["https://schema.org",{"csvw":"http://www.w3.org/ns/csvw#"}],"@graph":{"@type":"Dataset","@id":"https://www.trustpilot.com/#/schema/DataSet/www.monday.com/1","name":"monday.com","description":"Bar chart review and ratings distribution for monday.com, provided by Trustpilot.","publisher":{"@id":"https://www.trustpilot.com/#/schema/Organization/1"},"about":{"@id":"https://www.trustpilot.com/#/schema/Organization/www.monday.com"},"mainEntity":{"@type":"csvw:Table","csvw:tableSchema":{"csvw:columns":[{"csvw:name":"1 star","csvw:datatype":"integer","csvw:cells":[{"csvw:value":"237","csvw:notes":["7%"]}]},{"csvw:name":"2 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class="styles_heading__oYPcp"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-m__dd9b51">Review summary</h2><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7 styles_icon__h14n8" xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" role="img"><path d="M2 1v2H0v1h2v2h1V4h2V3H3V1H2Zm0 9v2H0v1h2v2h1v-2h2v-1H3v-2H2Zm2.875-1.438L8 9.75l1.188 3.125.562 1.375.563-1.375L11.5 9.75l3.125-1.188L16 8l-1.375-.563L11.5 6.25l-1.188-3.125L9.75 1.75l-.563 1.375L8 6.25 4.875 7.438 3.5 8l1.375.563Zm4.031.75L8.75 9l-.313-.156L6 8l2.438-.844L8.75 7l.156-.313.844-2.437.844 2.438.156.312.313.156L13.5 8l-2.438.844L10.75 9l-.156.313-.844 2.437-.844-2.438Z"/></svg></div><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51 styles_subHeading__2oi_Q">Based on reviews, created with AI</p><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51 styles_expandableText__FHQpQ"><span class="styles_previewText___Ct2v styles_isTruncated__Gqlqv">Most reviewers were somewhat happy with their experience overall. People appreciate the tool&#x27;s potential for organization and efficiency, especially for project management and task tracking. Reviewers find the platform visually appealing and easy to use, highlighting its robust workflows, integratio</span><span class="styles_truncatedText__wRK6h styles_isTruncated__Gqlqv">ns, and customizable dashboards. Many users value the templates and integrations available, which help them maintain a clear overview of their work.

However, a significant number of consumers express concerns about pricing, especially after the trial period. The cost is a barrier for solopreneurs and small businesses, as the minimum seat requirement and extra charges for essential features make it difficult to justify the expense. Some reviewers report poor customer service experiences, including slow response times, unhelpful support, and difficulties in canceling subscriptions. Several users also mention bugs and platform instability, which can disrupt workflows and lead to data loss.</span><button class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c styles_readMore__sWM_1 styles_isTruncated__Gqlqv CDS_Link_asButton__7f0c1c CDS_Link_buttonInherit__7f0c1c CDS_Link_noUnderline__7f0c1c" data-testid="toggle-text-truncation-button" type="button" data-toggle-text-truncation-button="true">See more</button></p><div id="hotjar-ai-summaries-inline-feedback" class="styles_hotjarContainer__dz_zf"></div></div><div><div class="styles_heading__EoDER"><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-s__dd9b51">Based on these reviews</h3><span><span role="button" tabindex="0" aria-label="Tooltip" data-testid="tooltip-element" data-state="closed"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7" style="fill:#6C6C85" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M8 1a7 7 0 1 0 0 14A7 7 0 0 0 8 1ZM0 8a8 8 0 1 1 16 0A8 8 0 0 1 0 8Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M7.5 7h-.75V6H8.5v5.502h.75v1h-2.5v-1h.75V7ZM6.75 4a1 1 0 1 1 2 0 1 1 0 0 1-2 0Z"/></svg></span></span></div><div class="styles_carouselWrapper__2CWyY"><button name="scroll-forward" class="CDS_Button_button__cb9d05 CDS_Button_s__cb9d05 CDS_Button_appearance-secondary__cb9d05 CDS_Button_circle__cb9d05 styles_scrollButtonRight__2DrYl" aria-label="SCROLL FORWARD" type="button" data-testid="SCROLL FORWARD" data-scroll-forward-button="true"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxxs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><span class="CDS_Button_iconSpan__cb9d05"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_inherit__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path d="m12.806 7.987-.343.375-6.344 6.344-.719-.718 6-6-5.656-5.626-.344-.375.719-.687 6.687 6.687Z"/></svg></span></span></button><div class="styles_reviewSummarySection__o6B2R styles_scrollbarHide__jV7cU"><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Carly Mcxnie"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/69090ef851678e29e782b09d/73x73.png"/></div><a data-cpl="true" href="/users/69090ef851678e29e782b09d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Carly Mcxnie</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-19T07:11:51.000Z" class="" data-service-review-date-time-ago="true">Nov 19, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">The tools works well and easy to manage, but the pricing becomes tough to justify. A lot of essential admin control and deeper features are locked behind higher plans. which makes it feel limiting.</p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Aviv Blumstein"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AB</span></div><a data-cpl="true" href="/users/63aaba0df18d3f0012812918" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Aviv Blumstein</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-08T09:48:29.000Z" class="" data-service-review-date-time-ago="true">Aug 8, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Honest Review: A Love-Hate Relationship with Monday.com

Monday is a visually appealing, easy-to-use, and powerful tool for teams. It offers great integrations and allows you to build robust w... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Diego Furlán"><div class="styles_consumerDetailsWrapper__4eZod"><button type="button" class="styles_btnWrapper__arGPQ" aria-label="Diego Furlán" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:R98dpahnnv6:" data-state="closed"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/64a5a0678c152400120680b8/73x73.png"/></div><span class="styles_badge__oQ9m4"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px" role="img"><path class="ic-verified-user" d="M1 3a2 2 0 0 1 2-2h10a2 2 0 0 1 2 2v7.989a2 2 0 0 1-1.298 1.873l-5 1.875c-.453.17-.951.17-1.404 0l-5-1.875A2 2 0 0 1 1 10.989V3Z"/><path class="ic-verified-user-check" d="M11.618 6.12a.875.875 0 1 0-1.236-1.24L7.03 8.22 5.66 6.647a.875.875 0 0 0-1.32 1.15l1.768 2.03c.041.047.086.089.135.125a.875.875 0 0 0 1.364.163l4.01-3.995Z"/></svg></span></button><a data-cpl="true" href="/users/64a5a0678c152400120680b8" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Diego Furlán</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-05-19T17:49:14.000Z" class="" data-service-review-date-time-ago="true">May 19, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Excellent app, just too expensive because of the extras needed, they make the pricing plan to be like this.
After that, unsubscribing or canceling the plans is quite difficult. 
They just try to mix... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Lisa"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">LI</span></div><a data-cpl="true" href="/users/67791e9042e5b1c2b24cc5c8" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Lisa</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-01-04T13:42:32.000Z" class="" data-service-review-date-time-ago="true">Jan 4, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I loved all the features for managing my tasks and project planning that were available on the trial, but the free plan removes almost everything and limits items, so is really not a functional plan.... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Ben Liese"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/694989023d98f054f9053758/73x73.png"/></div><a data-cpl="true" href="/users/694989023d98f054f9053758" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Ben Liese</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-22T20:08:36.000Z" class="" data-service-review-date-time-ago="true">Dec 22, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We used Monday.com at the heart of our Project management. Until we decided to switch to another tool due to to many limitations we bumped into on Monday.com. Therefore we canceled the yearly subscr... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for JRev"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">JR</span></div><a data-cpl="true" href="/users/6071bff00a30fd001b075f46" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">JRev</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="10"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-16T19:14:45.000Z" class="" data-service-review-date-time-ago="true">Dec 16, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Passed us onto a 3rd party on their approved list to build a custom planner in their platform. Failed to deliver the build as per the brief, prior to testing it Monday threatened to close the platform... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Michael &amp; Nicole Karnowski wit"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6945f21331cbb9968675fe00/73x73.png"/></div><a data-cpl="true" href="/users/6945f21331cbb9968675fe00" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Michael &amp; Nicole Karnowski wit</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-26T18:06:13.000Z" class="" data-service-review-date-time-ago="true">Dec 26, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">RUN from this company. Very deceitful practices and they WILL NOT GIVE A REFUND!! We wanted to use monday.com for our small business, but after 81-days we decided it was more than we needed for our sm... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Alex Ellis"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6931e6b2d7ccaa96365dcd33/73x73.png"/></div><a data-cpl="true" href="/users/6931e6b2d7ccaa96365dcd33" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Alex Ellis</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-18T12:41:11.000Z" class="" data-service-review-date-time-ago="true">Updated Dec 18, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">They have a very sneaky auto upgrade feature, if you invite an extra person and don’t get the guest or member notification correct, they auto upgrade and bill you £1000 a time. It’s caught me out an... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Foxless Foxless"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6925bad6ef3d6c6b2dd619b8/73x73.png"/></div><a data-cpl="true" href="/users/6925bad6ef3d6c6b2dd619b8" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Foxless Foxless</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-27T15:47:16.000Z" class="" data-service-review-date-time-ago="true">Nov 27, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Absolutely appalling communication from the team. Lack of development in key areas (seriously, check their forum, basic requests from 2019 still outstanding) and just overall a bit of a letdow... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Lyla Gibb"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/68e4050c7b741ce7dcb0846e/73x73.png"/></div><a data-cpl="true" href="/users/68e4050c7b741ce7dcb0846e" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Lyla Gibb</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-06T20:06:13.000Z" class="" data-service-review-date-time-ago="true">Oct 6, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">AVOID!! 

Over the past year, our account has been consistently overcharged. Although our team has only had 5 active members, we were billed for 10, and this discrepancy persisted for an extended... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for E. V. "><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">EV</span></div><a data-cpl="true" href="/users/597ef3d50000ff000ab58e4a" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">E. V. </span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="25"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-08T06:27:18.000Z" class="" data-service-review-date-time-ago="true">Updated Oct 8, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">No demo for prospective customers.

I took a free trial of the platform and, wanting to move forward, requested a demo with one of their team. They signposted me to their &#x27;training videos&#x27; instead... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Paulina Tabarini"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/5342f44300006400016d03b7/73x73.png"/></div><a data-cpl="true" href="/users/5342f44300006400016d03b7" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Paulina Tabarini</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="9"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-04-15T03:36:14.000Z" class="" data-service-review-date-time-ago="true">Apr 15, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">This is basically a glorified excel with less options to automate and anything outside that has an extra cost. It&#x27;s extremely buggy and loading time is huge. We used to be on ClickUp and that was 10x... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for KuDeTa Bali"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6837fe722f2478204f05793a/73x73.png"/></div><a data-cpl="true" href="/users/6837fe722f2478204f05793a" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">KuDeTa Bali</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-05-29T08:28:12.000Z" class="" data-service-review-date-time-ago="true">May 29, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We were double billed, and refunded when I alerted PayPal. However, subsequently they blocked access to the product, despite full payment of USD720 on the second of April 2025. After reading many simi... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for thehappydev"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">TH</span></div><a data-cpl="true" href="/users/6887232ab7b81752015ef1dd" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">thehappydev</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-07-28T09:14:02.000Z" class="" data-service-review-date-time-ago="true">Jul 28, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">They deprecated an Info Box (a simple textbox which could be added to an item) which is fine. But there is no way to export the contents of the Info boxes (api or otherwise).
Now imagine thousands... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Zack Gl"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6941c8536148eaa1cb0be012/73x73.png"/></div><a data-cpl="true" href="/users/6941c8536148eaa1cb0be012" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Zack Gl</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-16T23:00:26.000Z" class="" data-service-review-date-time-ago="true">Dec 16, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Service auto-renews with no email notification. By the time I noticed the payment had gone through, I was not able to get a refund because I was out of the 30-day window. Scam.</p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Char"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">CH</span></div><a data-cpl="true" href="/users/68e5894b7e1369684460ea53" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Char</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-07T23:43:15.000Z" class="" data-service-review-date-time-ago="true">Oct 7, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Customer support is terrible. The platform suddenly stopped saving street addresses in both the main dashboard and on the calendar. Support person wanted me to try all manner of things to figure out i... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for l..."><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">L.</span></div><a data-cpl="true" href="/users/689adbdc960069f94ffe762c" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">l...</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-12T08:15:12.000Z" class="" data-service-review-date-time-ago="true">Aug 12, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Monday.com features are very lousy. You cannot increase the seats one by one. It has to buy 5, 7, 10, 12, etc. Another security issue is &quot;Authorised Domain&quot;, which is enabled by default. The issue is... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Tess"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">TE</span></div><a data-cpl="true" href="/users/5877b7b80000ff000a6b9ea9" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Tess</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="3"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-09-24T23:05:56.000Z" class="" data-service-review-date-time-ago="true">Sep 24, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">This is an easy to use task management application. It is not an out-of-the-box Project Portfolio Management (PPM) application. Requires using their propriety code for each field to be effective, bu... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Jaypee De Vera"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/5e7a179cbaa5180dac1c576d/73x73.png"/></div><a data-cpl="true" href="/users/5e7a179cbaa5180dac1c576d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Jaypee De Vera</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="8"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-09-21T14:44:59.000Z" class="" data-service-review-date-time-ago="true">Sep 21, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Monday.com is simple and robust, making it great for our company—but pricing, add-ons, and mandatory Enterprise features hold it back. Even basic admin access to all boards (cannot do in Pro or Growth... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Ben White"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">BW</span></div><a data-cpl="true" href="/users/631f54dbdbf1b10012b0c0e5" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Ben White</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-10-23T17:02:40.000Z" class="" data-service-review-date-time-ago="true">Oct 23, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Really like Monday platform but the customer service has been very poor. Our company currently subscribe to Monday workspace but are trying to migrate over to Dev which we need some help with. We repo... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Alexander"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">AL</span></div><a data-cpl="true" href="/users/6863e6514e662d34d9573886" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Alexander</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-07-01T15:46:42.000Z" class="" data-service-review-date-time-ago="true">Jul 1, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">At our 1 year renewal Monday notified us ,via online call, that they are breaking out our plan into two (CRM and Workflow), they also substantially increased our per seat price on each side of the pla... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Tom Baldwin"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/67c8af565351f4443297429b/73x73.png"/></div><a data-cpl="true" href="/users/67c8af565351f4443297429b" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Tom Baldwin</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-03-05T22:09:08.000Z" class="" data-service-review-date-time-ago="true">Mar 5, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I used monday.com&#x27;s online assistant to resolve my problem, that my board pages wouldn&#x27;t load. I tried all of their written solutions as well as the solutions the assistant suggested, (just a repeat o... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Lewis Jarden"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/690d262ad1bf918409a0e415/73x73.png"/></div><a data-cpl="true" href="/users/690d262ad1bf918409a0e415" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Lewis Jarden</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-07T00:50:28.000Z" class="" data-service-review-date-time-ago="true">Nov 7, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">If i could give it a -5 review I would. Horrible customer service, their time to reply is weeks, I&#x27;ve had a payment issue for over a month and have spoken to multiple customer service representatives... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for cameron spencer"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">CS</span></div><a data-cpl="true" href="/users/600022b042e72e0019d8dd00" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">cameron spencer</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="6"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-12T12:32:07.000Z" class="" data-service-review-date-time-ago="true">Nov 12, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We have a small business and still the platform can not handle our workload. The platform constantly freezes, bugs out and incorrectly loads our data. After a long attempt transfer to this CRM we will... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Blake Finley"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">BF</span></div><a data-cpl="true" href="/users/6107513132cb4c0013449366" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Blake Finley</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="31"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-02-14T01:04:10.000Z" class="" data-service-review-date-time-ago="true">Updated Feb 14, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Tons of bugs in the platform, and not small ones either, makes a very large number of features unusable. Support takes weeks to even acknowledge the bugs, then says they have someone working on it b... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for jason treeby"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/689c107f64d5cf0ad0930174/73x73.png"/></div><a data-cpl="true" href="/users/689c107f64d5cf0ad0930174" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">jason treeby</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-13T06:24:57.000Z" class="" data-service-review-date-time-ago="true">Aug 13, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I&#x27;ll start by saying Monday is a brilliant concept and it has the power to be a one stop app to run any business. I&#x27;ve tried it several times for months/weeks at a time but it fails me every time.... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Blake Finley"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_yellow__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">BF</span></div><a data-cpl="true" href="/users/6107513132cb4c0013449366" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Blake Finley</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="31"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-03-11T00:06:58.000Z" class="" data-service-review-date-time-ago="true">Updated Mar 11, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">We&#x27;ve had numerous major issues over the last few weeks that their support has acknowledged, but still not fixed. As of a few days ago their platform started deleting data at random, won&#x27;t show up i... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Kristina Shaw"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6814df9bbf768b574eeaf612/73x73.png"/></div><a data-cpl="true" href="/users/6814df9bbf768b574eeaf612" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Kristina Shaw</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-05-02T17:07:14.000Z" class="" data-service-review-date-time-ago="true">May 2, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">If I could give negative stars to customer service, I would.  There is no option to talk to someone and the chat is ridiculous.  
I paid almost $4000 for my company&#x27;s subscription and had to upgrade... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Jay Dee"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">JD</span></div><a data-cpl="true" href="/users/644f4c9672c55b001318f6c0" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Jay Dee</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-05-23T02:35:23.000Z" class="" data-service-review-date-time-ago="true">May 23, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">The product itself is great. If you are using the free version, I would highly recommend. 
My issue with the &quot;support&quot;, or lack of.
Paid subscriptions are automatically debited. we have been usin... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Emma Redmond"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">ER</span></div><a data-cpl="true" href="/users/609d1710a8b78200198b8c4f" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Emma Redmond</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-06-05T17:30:55.000Z" class="" data-service-review-date-time-ago="true">Updated Jun 5, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Input all quotes onto the system for them to completely wipe the quotes system and be told that was meant to be a tool to create quotes and invoices, not to store them. A CRM system is built to stor... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Jecabe"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">JE</span></div><a data-cpl="true" href="/users/6694c3ff1c520451369f9b74" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Jecabe</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="20"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-03-13T19:17:09.000Z" class="" data-service-review-date-time-ago="true">Mar 13, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Time wasters - we’re a not-for-profit organisation and so applied to them as their website indicates there’s no charge if we meet their criteria. Having been rejected, then appealing, then having furt... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Gabriela Razazi"><div class="styles_consumerDetailsWrapper__4eZod"><button type="button" class="styles_btnWrapper__arGPQ" aria-label="Gabriela Razazi" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:R9c1pahnnv6:" data-state="closed"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/64d3694abc0e080011e3fc31/73x73.png"/></div><span class="styles_badge__oQ9m4"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px" role="img"><path class="ic-verified-user" d="M1 3a2 2 0 0 1 2-2h10a2 2 0 0 1 2 2v7.989a2 2 0 0 1-1.298 1.873l-5 1.875c-.453.17-.951.17-1.404 0l-5-1.875A2 2 0 0 1 1 10.989V3Z"/><path class="ic-verified-user-check" d="M11.618 6.12a.875.875 0 1 0-1.236-1.24L7.03 8.22 5.66 6.647a.875.875 0 0 0-1.32 1.15l1.768 2.03c.041.047.086.089.135.125a.875.875 0 0 0 1.364.163l4.01-3.995Z"/></svg></span></button><a data-cpl="true" href="/users/64d3694abc0e080011e3fc31" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Gabriela Razazi</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="63"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-07-30T12:49:08.000Z" class="" data-service-review-date-time-ago="true">Jul 30, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I hate this company with my guts because of all the spam they&#x27;ve been making on ads on youtube for years.

I&#x27;ve also used it for work and can tell from experience, I don&#x27;t know what all the fuss... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Landon McDuff"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/688a2ad004313e69dc3e1460/73x73.png"/></div><a data-cpl="true" href="/users/688a2ad004313e69dc3e1460" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Landon McDuff</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-28T17:39:50.000Z" class="" data-service-review-date-time-ago="true">Aug 28, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Lack of cost transparency.  They charge per seat but only allow a minimum of 3 seats.  This model and price point for the services the basic package gives you is useless.  Great for mid level companie... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Timothy Lewin"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/67d38dbf267d3edb3e231c5e/73x73.png"/></div><a data-cpl="true" href="/users/67d38dbf267d3edb3e231c5e" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Timothy Lewin</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-03-14T04:02:34.000Z" class="" data-service-review-date-time-ago="true">Mar 14, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Don&#x27;t waste your time if you&#x27;re just looking for a simple organisational tool. The free trial includes everything but they don&#x27;t tell you that the free version includes next to nothing. It limits you... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Manfred"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">MA</span></div><a data-cpl="true" href="/users/66869840523fa6819adbb6a7" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Manfred</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="7"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-06T19:15:40.000Z" class="" data-service-review-date-time-ago="true">Aug 6, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">WORST CUSTOMER SUPPORT ever!

You only get tons of autoresponder &quot;AI&quot; answers — no real support!

Don&#x27;t spend your money on this app. Totally horrible!!

BEWARE!!

I can prove everything wit... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Thayer Quinn"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/691a9e0029e259f61fccc31a/73x73.png"/></div><a data-cpl="true" href="/users/691a9e0029e259f61fccc31a" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Thayer Quinn</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="3"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-18T04:40:48.000Z" class="" data-service-review-date-time-ago="true">Nov 18, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">poor customer service, and it keeps on bugging. i only have small team yet it can&#x27;t handle our basic workflow properly...</p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Purchaser"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/627b72c46bb35a00137be9f3/73x73.png"/></div><a data-cpl="true" href="/users/627b72c46bb35a00137be9f3" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Purchaser</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="6"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-11T13:13:49.000Z" class="" data-service-review-date-time-ago="true">Updated Aug 11, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">If I could give a minus star I would. No telephone number to talk to anyone. They have taken in excess of 40000.00 from our bank. We don&#x27;t have an account with them never heard of them before an... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Miss"><div class="styles_consumerDetailsWrapper__4eZod"><button type="button" class="styles_btnWrapper__arGPQ" aria-label="Miss" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:R9cppahnnv6:" data-state="closed"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/5e650ad94c154f60a728641c/73x73.png"/></div><span class="styles_badge__oQ9m4"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px" role="img"><path class="ic-verified-user" d="M1 3a2 2 0 0 1 2-2h10a2 2 0 0 1 2 2v7.989a2 2 0 0 1-1.298 1.873l-5 1.875c-.453.17-.951.17-1.404 0l-5-1.875A2 2 0 0 1 1 10.989V3Z"/><path class="ic-verified-user-check" d="M11.618 6.12a.875.875 0 1 0-1.236-1.24L7.03 8.22 5.66 6.647a.875.875 0 0 0-1.32 1.15l1.768 2.03c.041.047.086.089.135.125a.875.875 0 0 0 1.364.163l4.01-3.995Z"/></svg></span></button><a data-cpl="true" href="/users/5e650ad94c154f60a728641c" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Miss</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="20"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-07-30T23:34:14.000Z" class="" data-service-review-date-time-ago="true">Jul 30, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">I was introduced to Monday.com in May, and I quickly understood how to use it. 

It’s been great for organizing my projects step by step, tracking progress, and visualizing my plans.... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Justin Stokes"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/61d24302d2cf0d0012884a39/73x73.png"/></div><a data-cpl="true" href="/users/61d24302d2cf0d0012884a39" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Justin Stokes</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="5"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-04-21T21:08:35.000Z" class="" data-service-review-date-time-ago="true">Apr 21, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Never heard of this company until they took money out my account. 
Obviously they are not very secure if they allow fraud within the system they run. </p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Schvarcz Erik"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/68d517cb3603fe1ec257ed17/73x73.png"/></div><a data-cpl="true" href="/users/68d517cb3603fe1ec257ed17" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Schvarcz Erik</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-09-25T12:22:26.000Z" class="" data-service-review-date-time-ago="true">Sep 25, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Take a look at the billing! They say $12 / seat, but you&#x27;ll be purchasing 5 seats at a time. When we had 5 users and added a 6th one, we got billed for 10 onwards ($120 per month).
Disgusting company... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Dan"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">DA</span></div><a data-cpl="true" href="/users/6854101a2f24786a7f23dd38" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Dan</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-06-19T15:27:57.000Z" class="" data-service-review-date-time-ago="true">Jun 19, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Have been engaged with Monday for a year on an enterprise project for their CRM and Work Management Software.  The product is poor, bordering on woeful as a lot of expected functionality doesn&#x27;t exist... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for syn"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">SY</span></div><a data-cpl="true" href="/users/62c5a81cd552d80014c1fd3e" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">syn</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-11-30T23:29:50.000Z" class="" data-service-review-date-time-ago="true">Nov 30, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Waste of money.. Israeli owners and the head office in Israel never deals with any problems </p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Selina Dhesy"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">SD</span></div><a data-cpl="true" href="/users/682cf723f0e9f349934e8cde" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Selina Dhesy</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-05-20T23:42:10.000Z" class="" data-service-review-date-time-ago="true">May 20, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Monday.com is an over priced clunky tool that required expensive add ons every step of the way. You also won’t be able to cancel very easily (there’ll be an error). Avoid it and go for confluence or J... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Purchaser"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/627b72c46bb35a00137be9f3/73x73.png"/></div><a data-cpl="true" href="/users/627b72c46bb35a00137be9f3" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Purchaser</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="6"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-08-05T07:09:12.000Z" class="" data-service-review-date-time-ago="true">Updated Aug 5, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">If I could give this company a -10 then I would.  I have tried for the past 2 days to talk to somebody but you cannot get past email communications.  So in  simple terms here is my issue.  £ 26000.0... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for JacquiH"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">JA</span></div><a data-cpl="true" href="/users/67f91e90959ac3b7292a146e" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">JacquiH</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="3"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-09-25T11:47:47.000Z" class="" data-service-review-date-time-ago="true">Sep 25, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">They keep billing you even when you are not using the service.  To try and cancel and you are fobbed off and billed again.  Tried legal/disputes.  Ignored.  Unbelievable.  Don&#x27;t even go there.</p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for UK Customer"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_orange__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">UC</span></div><a data-cpl="true" href="/users/6790e77a197be5119e7ee35e" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">UK Customer</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="6"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-07-20T10:09:25.000Z" class="" data-service-review-date-time-ago="true">Jul 20, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Buggy, Broken, and a Complete Waste of Time

This app is an absolute nightmare to use. The user interface is clunky, confusing, and riddled with bugs. Items don’t update reliably, and when I... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Brad"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">BR</span></div><a data-cpl="true" href="/users/5638e89b0000ff0001e7cd84" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Brad</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-11T11:16:44.000Z" class="" data-service-review-date-time-ago="true">Dec 11, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">signed up as it says &quot;free forever, no card required&quot; after a week i have been locked out unless i pay for it. total lies</p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Rafe Welsh"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/65ba124bd733a50011152c8c/73x73.png"/></div><a data-cpl="true" href="/users/65ba124bd733a50011152c8c" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Rafe Welsh</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="3"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-04-01T22:32:16.000Z" class="" data-service-review-date-time-ago="true">Apr 1, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">Shocking customer service for enterprise customers. 

Pushed to days of email communication from their email only tech support. Costing our business £000&#x27;s due to unannounced maintenance periods... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p><div class="styles_companyReply__WrkCW"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="13" viewBox="0 0 14 13" fill="none"><path d="M1 1V1C1 7.07513 5.92574 12 12.0009 12C12.3442 12 12.6783 12 13 12" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Company replied</p></div></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for FRocha"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">FR</span></div><a data-cpl="true" href="/users/6940444000ecba295e894a97" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">FRocha</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-15T19:24:29.000Z" class="" data-service-review-date-time-ago="true">Dec 15, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">After a two-week trial, I subscribed to monday.com’s Basic Plan expecting the same functionality I tested. Immediately after payment, key features were removed and I was prompted to upgrade to the... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article><article data-service-review-card-paper="true" class="styles_carouselReviewCard__YIr6O styles_reviewCard__meSdm"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for NF"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">NF</span></div><a data-cpl="true" href="/users/69536b043d98f0e19b0e6d94" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">NF</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><time data-cpl="true" dateTime="2025-12-30T08:06:50.000Z" class="" data-service-review-date-time-ago="true">Dec 30, 2025</time></div></div></a></div></aside><div class="styles_starRating__BhKtt"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 4 out of 5 stars" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-4.svg"/></div><div class="styles_reviewText__q8Zhv" role="button" tabindex="0"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true">While Monday CRM is not perfect, it is perfect! When you think high level organization and efficiency, it&#x27;s hard for Asana and Monday to not be in the conversation. If you are seeking to add a tool to... <span class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_default__dd9b51 styles_seeMore__J_tOL">See more</span></p></div><div class="styles_reviewActionsVariant__FKFd6"></div></article></div><div class="styles_gradientOverlay__tyZbh" data-at-start="true" data-at-end="false"></div></div></div><div class="styles_buttonContainer__sWHVs"><button name="See all reviews" class="CDS_Button_button__cb9d05 CDS_Button_l__cb9d05 CDS_Button_appearance-secondary__cb9d05 CDS_Button_iconRight__cb9d05 styles_seeAllReviewsButton__ffbcE" type="button" data-see-all-reviews-button="true"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05">See all <!-- -->3,377<!-- --> reviews<span class="CDS_Button_iconSpan__cb9d05"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" 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data-state="closed"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7" style="fill:#6C6C85" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M8 1a7 7 0 1 0 0 14A7 7 0 0 0 8 1ZM0 8a8 8 0 1 1 16 0A8 8 0 0 1 0 8Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M7.5 7h-.75V6H8.5v5.502h.75v1h-2.5v-1h.75V7ZM6.75 4a1 1 0 1 1 2 0 1 1 0 0 1-2 0Z"/></svg></span></span></li></ol><div class="CDS_Card_card__485220 styles_companyDetailsCard__k6mCF" data-testid="company-details-card"><h4 class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_heading__PsO3E styles_headingMargin__eF5iA">Written by the company</h4><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-relevant-review-text-typography="true"><span class="styles_previewText__afbaG">monday.com makes it fun and easy for everyone to collaborate, focus on what&#x27;s important, and get more done at work. It&#x27;s the first visual tool of its kind and shows you exactly where things stand in a single glance.  Finally get rid of painfully long email threads, cut down on meetings, and experience the satisfaction of turning things green when they&#x27;re don</span><span class="styles_truncatedText__SYw6V">e.</span><button class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c styles_readMore__Bevrq styles_stringContainer__5OflP CDS_Link_asButton__7f0c1c CDS_Link_buttonInherit__7f0c1c CDS_Link_noUnderline__7f0c1c" name="read-more" data-read-more-button="true">See more</button></p></div></div><hr class="CDS_Divider_divider__7f1ed9 CDS_Divider_subtle__7f1ed9 styles_mobile__tu1C7"/><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-m__dd9b51">Contact info</h2><ul class="styles_itemsColumn__N6BEW"><li class="styles_itemRow__74s4a"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.404 1.904A6.5 6.5 0 0 1 14.5 6.5v.01c0 .194 0 .396-.029.627l-.004.03-.023.095c-.267 2.493-1.844 4.601-3.293 6.056a18.723 18.723 0 0 1-2.634 2.19 11.015 11.015 0 0 1-.234.154l-.013.01-.004.002h-.002L8 15.25l-.261.426h-.002l-.004-.003-.014-.009a13.842 13.842 0 0 1-.233-.152 18.388 18.388 0 0 1-2.64-2.178c-1.46-1.46-3.05-3.587-3.318-6.132l-.003-.026v-.068c-.025-.2-.025-.414-.025-.591V6.5a6.5 6.5 0 0 1 1.904-4.596ZM8 15.25l-.261.427.263.16.262-.162L8 15.25Zm-.002-.598a17.736 17.736 0 0 0 2.444-2.04c1.4-1.405 2.79-3.322 3.01-5.488l.004-.035.026-.105c.018-.153.018-.293.018-.484a5.5 5.5 0 0 0-11 0c0 .21.001.371.02.504l.005.035v.084c.24 2.195 1.632 4.109 3.029 5.505a17.389 17.389 0 0 0 2.444 2.024Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M8 4a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5ZM4.5 6.5a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0Z"/></svg><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51">United States</p></li><li class="styles_itemRow__74s4a"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><g clip-path="url(#a)"><path fill-rule="evenodd" clip-rule="evenodd" d="m4.622.933.04.057.003.006L6.37 3.604l.002.003a1.7 1.7 0 0 1-.442 2.29l-.036.029c-.392.325-.627.519-.652.85-.026.364.206 1.09 1.562 2.445 1.356 1.357 2.073 1.58 2.426 1.55.318-.027.503-.252.816-.632l.057-.069a1.7 1.7 0 0 1 2.29-.442l.003.002 2.608 1.705.006.004c.204.141.454.37.649.645.188.267.376.655.31 1.09-.031.213-.147.495-.305.774a4.534 4.534 0 0 1-.715.941C14.323 15.422 13.377 16 12.1 16c-1.236 0-2.569-.483-3.877-1.246-1.315-.768-2.642-1.84-3.877-3.075C3.112 10.444 2.033 9.118 1.26 7.8.49 6.49 0 5.15 0 3.9c0-1.274.52-2.215 1.144-2.845C1.751.442 2.478.098 2.954.03c.507-.072.896.088 1.182.327.224.187.387.43.486.576Zm-1.127.191a.46.46 0 0 0-.4-.104c-.223.032-.758.25-1.24.738C1.393 2.227 1 2.924 1 3.9c0 1.001.398 2.161 1.122 3.394.72 1.226 1.74 2.486 2.932 3.678 1.19 1.19 2.45 2.204 3.673 2.918 1.23.718 2.384 1.11 3.373 1.11.949 0 1.652-.422 2.138-.914.245-.247.43-.508.556-.73.134-.237.181-.393.186-.43.01-.065-.014-.19-.139-.366a1.737 1.737 0 0 0-.396-.396l-2.59-1.693a.7.7 0 0 0-.946.19l-.011.017-.013.016-.08.098c-.261.33-.723.91-1.491.975-.841.07-1.85-.47-3.218-1.838-1.369-1.37-1.912-2.381-1.85-3.225.056-.783.638-1.25.97-1.517l.09-.072.016-.013.016-.011a.7.7 0 0 0 .191-.946l-1.694-2.59-.051-.076c-.104-.152-.182-.265-.29-.355Z"/></g><defs><clipPath id="a"><path d="M0 0h16v16H0z"/></clipPath></defs></svg><a class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51 CDS_Link_link__7f0c1c styles_underline__4dR8r CDS_Link_noUnderline__7f0c1c" href="tel:1 (201) 778-4567">1 (201) 778-4567</a></li><li class="styles_itemRow__74s4a"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M0 2.5h16v11H0v-11Zm1.789 1L8 9.173 14.211 3.5H1.79ZM15 4.134l-7 6.393-7-6.393V12.5h14V4.134Z"/></svg><a class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51 CDS_Link_link__7f0c1c styles_underline__4dR8r CDS_Link_noUnderline__7f0c1c" href="mailto:support@monday.com">support@monday.com</a></li><li class="styles_itemRow__74s4a"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M10.694 1.537c.217.281.415.592.593.923.321.6.59 1.287.793 2.04h1.983a7.027 7.027 0 0 0-3.37-2.963ZM14.54 5.5h-2.235c.143.789.22 1.63.22 2.5 0 .87-.077 1.711-.22 2.5h2.235c.297-.776.46-1.62.46-2.5 0-.88-.163-1.724-.46-2.5Zm-.476 6H12.08a9.655 9.655 0 0 1-.793 2.04 6.698 6.698 0 0 1-.593.923 7.027 7.027 0 0 0 3.37-2.963Zm-8.758 2.963a6.708 6.708 0 0 1-.593-.923 9.654 9.654 0 0 1-.792-2.04H1.936a7.027 7.027 0 0 0 3.37 2.963ZM1.46 10.5h2.236c-.144-.789-.22-1.63-.22-2.5 0-.87.076-1.711.22-2.5H1.46A6.984 6.984 0 0 0 1 8c0 .88.163 1.724.46 2.5Zm.476-6h1.985c.203-.753.47-1.44.792-2.04.178-.331.376-.642.593-.923A7.027 7.027 0 0 0 1.936 4.5ZM8 0a8 8 0 1 0 0 16A8 8 0 0 0 8 0M5.595 2.933c-.247.46-.461.987-.635 1.567H7.5V1.075c-.677.204-1.35.822-1.905 1.858Zm4.81 0c.247.46.462.987.635 1.567H8.5V1.075c.677.204 1.35.822 1.906 1.858ZM8.5 5.5h2.787c.153.774.238 1.616.238 2.5 0 .884-.085 1.726-.238 2.5H8.5v-5Zm0 6h2.54a8.428 8.428 0 0 1-.634 1.567c-.557 1.036-1.229 1.654-1.906 1.858V11.5Zm-1 0v3.425c-.677-.204-1.35-.822-1.905-1.858A8.426 8.426 0 0 1 4.96 11.5H7.5Zm0-1H4.713A12.91 12.91 0 0 1 4.475 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CDS_StarRating_starRatingResponsive__614d2e" alt="TrustScore 3 out of 5" width="100%" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 styles_reviewCount__NXlel">3K reviews</p></div><div class="styles_distributions__3hJ2W"><div class="rating-distribution-row_row__TH3OE" data-star-rating="five"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">5-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:72.22386733787386%"></span></div></div><div class="rating-distribution-row_row__TH3OE" data-star-rating="four"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">4-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:17.234231566479124%"></span></div></div><div class="rating-distribution-row_row__TH3OE" data-star-rating="three"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">3-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:1.8359490672194254%"></span></div></div><div class="rating-distribution-row_row__TH3OE" data-star-rating="two"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">2-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:1.6878886585726978%"></span></div></div><div class="rating-distribution-row_row__TH3OE" data-star-rating="one"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51">1-star</span><div class="rating-distribution-row_bar__XYypx"><span class="rating-distribution-row_barValue__iFje4" style="width:7.0180633698549%"></span></div></div></div></div><hr class="CDS_Divider_divider__7f1ed9 CDS_Divider_subtle__7f1ed9"/><button class="CDS_Button_button__cb9d05 CDS_Button_l__cb9d05 CDS_Button_emphasis-muted__cb9d05 CDS_Button_wide__cb9d05 styles_trustScoreModalButton__2Mk6_" type="button" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:Rkrhnnv6:" data-state="closed"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">How is the TrustScore calculated?</p></span></button></div><div class="styles_wrapper__aBmBx"><span class="styles_icon__tP5i_"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.5 1.5a5.5 5.5 0 1 0 0 11v3.068l3.462-2.885-.822-.617-1.64 1.366V11.5h-1a4.5 4.5 0 1 1 0-9h5a4.5 4.5 0 0 1 2.896 7.944l.004.013h1.378A5.5 5.5 0 0 0 10.5 1.5h-5Zm6.95 12.055L12 13.22l-.45.335-.59.442.234-.735.163-.51-.43-.32-.661-.492h1.35l.165-.523.219-.689.219.689.166.523H13.734l-.662.492-.43.32.164.51.234.735-.59-.442ZM9.532 16l1.034-.773L12 14.156l1.433 1.071 1.034.773-.393-1.23-.554-1.736 1.471-1.094L16 11.19h-3.067l-.54-1.7L12 8.25l-.393 1.24-.54 1.7H8l1.009.75 1.471 1.094-.554 1.736L9.533 16Z"/></svg></span><div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_increasedFontWeight__wsGmq">Replied to 79% of negative reviews</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Typically replies within 1 week</p></div></div><div class="styles_wrapper__X58Dt"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M8 2H2v12h12V8h-1v5H3V3h5V2Zm2 1h2.293L7.646 7.646l.708.708L13 3.707V6h1V2h-4v1Z"/></svg><a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Link_link__7f0c1c styles_increaseFontWeightAndUnderline__yKJb9 CDS_Link_noUnderline__7f0c1c" href="/review/www.monday.com/transparency" target="_blank" data-sidebar-transparency-typography="true">How this company uses Trustpilot</a></div></div></div></div><div class="styles_secondaryBackgroundColor__jeZ6Z"><div class="styles_mainContent__heQ4I styles_similarBusinesses__c9Q3U" data-business-unit-about-section="true" data-nosnippet="true"><div><div class="styles_headerBar__GdhIF"><div><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-m__dd9b51">People also looked at<span class="styles_tooltipWrapper__r2er9"><span role="button" tabindex="0" aria-label="Tooltip" data-testid="tooltip-element" data-state="closed"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7" style="fill:#6C6C85" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M8 1a7 7 0 1 0 0 14A7 7 0 0 0 8 1ZM0 8a8 8 0 1 1 16 0A8 8 0 0 1 0 8Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M7.5 7h-.75V6H8.5v5.502h.75v1h-2.5v-1h.75V7ZM6.75 4a1 1 0 1 1 2 0 1 1 0 0 1-2 0Z"/></svg></span></span></h2></div><div class="styles_rightSideControls__GL8tk"><button name="scroll-back" class="CDS_Button_button__cb9d05 CDS_Button_s__cb9d05 CDS_Button_appearance-outline__cb9d05 CDS_Button_circle__cb9d05 CDS_Button_disabled__cb9d05 styles_navigationButtonBack__XzEK_" disabled="" aria-label="SCROLL BACK" type="button" data-testid="SCROLL BACK" data-scroll-back-button="true"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxxs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><span class="CDS_Button_iconSpan__cb9d05"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_inherit__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path d="m3.2 7.987 6.344-6.343.375-.344.687.687-.344.375-5.656 5.625 6 6-.687.72-.375-.345-6-6-.344-.375Z"/></svg></span></span></button><button name="scroll-forward" class="CDS_Button_button__cb9d05 CDS_Button_s__cb9d05 CDS_Button_appearance-outline__cb9d05 CDS_Button_circle__cb9d05 styles_navigationButtonForward__DF6Tw" aria-label="SCROLL FORWARD" type="button" data-testid="SCROLL FORWARD" data-scroll-forward-button="true"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxxs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><span class="CDS_Button_iconSpan__cb9d05"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_inherit__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path d="m12.806 7.987-.343.375-6.344 6.344-.719-.718 6-6-5.656-5.626-.344-.375.719-.687 6.687 6.687Z"/></svg></span></span></button></div></div><div class="styles_carouselContainer__lpFXH" style="--carousel-padding:var(--main-content-padding)"><div class="styles_column__8yQFL" data-testid="Similar Businesses0"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-596dc4c10000ff0005a6e68f"><a data-cpl="true" href="/review/clickup.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/596dc4c10000ff0005a6e68f-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/596dc4c10000ff0005a6e68f-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/596dc4c10000ff0005a6e68f-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/596dc4c10000ff0005a6e68f-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/596dc4c10000ff0005a6e68f-198x149-1x.jpg" alt="ClickUp logo" data-testid="bu-card-596dc4c10000ff0005a6e68f-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-596dc4c10000ff0005a6e68f-display-name">ClickUp</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-596dc4c10000ff0005a6e68f-identifying-name">clickup.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-596dc4c10000ff0005a6e68f-star-rating" alt="TrustScore 3.5 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.5.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-596dc4c10000ff0005a6e68f-trust-score">3.4</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-596dc4c10000ff0005a6e68f-total-reviews">(441)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses1"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-514581950000640005241c4f"><a data-cpl="true" href="/review/pipedrive.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/514581950000640005241c4f-198x149-1x.jpg" alt="Pipedrive logo" data-testid="bu-card-514581950000640005241c4f-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-514581950000640005241c4f-display-name">Pipedrive</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-514581950000640005241c4f-identifying-name">pipedrive.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-514581950000640005241c4f-star-rating" alt="TrustScore 4.5 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-4.5.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-514581950000640005241c4f-trust-score">4.5</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-514581950000640005241c4f-total-reviews">(3K)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses2"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-516b2d9d0000640005262e0c"><a data-cpl="true" href="/review/www.asana.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/516b2d9d0000640005262e0c-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/516b2d9d0000640005262e0c-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/516b2d9d0000640005262e0c-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/516b2d9d0000640005262e0c-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/516b2d9d0000640005262e0c-198x149-1x.jpg" alt="Asana logo" data-testid="bu-card-516b2d9d0000640005262e0c-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-516b2d9d0000640005262e0c-display-name">Asana</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-516b2d9d0000640005262e0c-identifying-name">www.asana.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-516b2d9d0000640005262e0c-star-rating" alt="TrustScore 1.5 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.5.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-516b2d9d0000640005262e0c-trust-score">1.5</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-516b2d9d0000640005262e0c-total-reviews">(274)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses3"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-551230910000ff00057e45c3"><a data-cpl="true" href="/review/hubspot.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/551230910000ff00057e45c3-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/551230910000ff00057e45c3-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/551230910000ff00057e45c3-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/551230910000ff00057e45c3-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/551230910000ff00057e45c3-198x149-1x.jpg" alt="HubSpot logo" data-testid="bu-card-551230910000ff00057e45c3-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-551230910000ff00057e45c3-display-name">HubSpot</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-551230910000ff00057e45c3-identifying-name">hubspot.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-551230910000ff00057e45c3-star-rating" alt="TrustScore 2 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-551230910000ff00057e45c3-trust-score">1.8</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-551230910000ff00057e45c3-total-reviews">(1K)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses4"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-48850b0500006400050302b4"><a data-cpl="true" href="/review/www.zoho.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/48850b0500006400050302b4-198x149-1x.jpg" alt="Zoho logo" data-testid="bu-card-48850b0500006400050302b4-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-48850b0500006400050302b4-display-name">Zoho</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-48850b0500006400050302b4-identifying-name">www.zoho.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-48850b0500006400050302b4-star-rating" alt="TrustScore 4 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-4.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-48850b0500006400050302b4-trust-score">4</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-48850b0500006400050302b4-total-reviews">(6K)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses5"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-5d03e8ff7e035900016d8934"><a data-cpl="true" href="/review/notion.so" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/5d03e8ff7e035900016d8934-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/5d03e8ff7e035900016d8934-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/5d03e8ff7e035900016d8934-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/5d03e8ff7e035900016d8934-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/5d03e8ff7e035900016d8934-198x149-1x.jpg" alt="Notion logo" data-testid="bu-card-5d03e8ff7e035900016d8934-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-5d03e8ff7e035900016d8934-display-name">Notion</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-5d03e8ff7e035900016d8934-identifying-name">notion.so</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-5d03e8ff7e035900016d8934-star-rating" alt="TrustScore 2.5 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.5.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-5d03e8ff7e035900016d8934-trust-score">2.6</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-5d03e8ff7e035900016d8934-total-reviews">(361)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses6"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-551bd6890000ff00057e6fe3"><a data-cpl="true" href="/review/salesforce.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/551bd6890000ff00057e6fe3-198x149-1x.jpg" alt="Salesforce logo" data-testid="bu-card-551bd6890000ff00057e6fe3-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-551bd6890000ff00057e6fe3-display-name">Salesforce</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-551bd6890000ff00057e6fe3-identifying-name">salesforce.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-551bd6890000ff00057e6fe3-star-rating" alt="TrustScore 1.5 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.5.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-551bd6890000ff00057e6fe3-trust-score">1.5</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-551bd6890000ff00057e6fe3-total-reviews">(596)</p></div></a></div></div><div class="styles_column__8yQFL" data-testid="Similar Businesses7"><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-m__485220 styles_card__2WeIP" data-testid="bu-card-4ffe901b0000640005180d24"><a data-cpl="true" href="/review/trello.com" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq"><div class="styles_imageWrapper__5yICK"><div class="styles_image__ceDni"><picture class="business-profile-image_containmentWrapper__xJZjr" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/4ffe901b0000640005180d24-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/4ffe901b0000640005180d24-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/4ffe901b0000640005180d24-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/4ffe901b0000640005180d24-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/4ffe901b0000640005180d24-198x149-1x.jpg" alt="Trello logo" data-testid="bu-card-4ffe901b0000640005180d24-logo" loading="lazy" decoding="async"/></picture></div></div><h3 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_name__lW0ej" data-testid="bu-card-4ffe901b0000640005180d24-display-name">Trello</h3><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_identifyingName__AOcFa" data-testid="bu-card-4ffe901b0000640005180d24-identifying-name">trello.com</p><div class="styles_reviews__kMh7y"><div class="styles_starRating__O0W0z"><img class="CDS_StarRating_starRating__614d2e" data-testid="bu-card-4ffe901b0000640005180d24-star-rating" alt="TrustScore 3 out of 5" width="84px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_rating__WGcQH" data-testid="bu-card-4ffe901b0000640005180d24-trust-score">3</p><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_reviewCount__g6r0d" data-testid="bu-card-4ffe901b0000640005180d24-total-reviews">(204)</p></div></a></div></div></div></div></div></div><div class="styles_reviews__V5lTX" data-reviews-overview-section="true"><div class="styles_mainContent__heQ4I"><div class="styles_columnLayout__jNgLZ" data-nosnippet="false"><div class="styles_stickyColumnContent__4T7UP"><aside data-nosnippet="false"><div class="styles_reviewFilterHeader__merGd"><div class="styles_aligned__aVqMS styles_trustscoreContainer__P5RMx" data-nosnippet="false"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7" style="fill:#ffce00" xmlns="http://www.w3.org/2000/svg" width="34px" height="34px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.88 6.225H16l-4.929 3.504-3.047 2.149-4.953 3.504L4.952 9.73 0 6.225h6.119L8 .572l1.881 5.653Zm1.596 4.812L8 11.9l4.929 3.527-1.453-4.392Z"/></svg><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_display-m__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51">2.9</span><button class="CDS_Button_button__cb9d05 CDS_Button_m__cb9d05 CDS_Button_appearance-minimal__cb9d05 CDS_Button_circle__cb9d05" aria-label="Clickable button that opens a pop-up explaining how the Trustscore is calculated." type="button" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:Rclcnnv6:" data-state="closed"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><span class="CDS_Button_iconSpan__cb9d05"><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_inherit__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="M8 1a7 7 0 1 0 0 14A7 7 0 0 0 8 1ZM0 8a8 8 0 1 1 16 0A8 8 0 0 1 0 8Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M7.5 7h-.75V6H8.5v5.502h.75v1h-2.5v-1h.75V7ZM6.75 4a1 1 0 1 1 2 0 1 1 0 0 1-2 0Z"/></svg></span></span></button></div><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-m__dd9b51">All reviews</h2><div class="styles_subHeading__MNF47"><p class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-reviews-count-typography="true">3,377<!-- --> total</p><span class="styles_circleSeparator__eglkI">●</span><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51"><a class="CDS_Typography_appearance-action__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/evaluate/www.monday.com" rel="nofollow" title="Post a review of monday.com" data-review-company-link-typography="true">Write a review</a></h2></div><div class="CDS_Card_card__485220 CDS_Card_appearance-default__485220 CDS_Card_borderRadius-l__485220 CDS_Card_padding-l__485220 styles_reviewFilterCard__sn4Nz" data-reviews-overview-paper="true"><div class="styles_container__7TW3E" data-some-selected="false"><label class="styles_row__4BwV6" title="2,439 of 3,377 reviews" for="star-filter-page-filter-five" data-selected="false" data-star-rating="five"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-five"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">5-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:72%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">72%</p></label><label class="styles_row__4BwV6" title="582 of 3,377 reviews" for="star-filter-page-filter-four" data-selected="false" data-star-rating="four"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-four"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">4-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:17%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">17%</p></label><label class="styles_row__4BwV6" title="62 of 3,377 reviews" for="star-filter-page-filter-three" data-selected="false" data-star-rating="three"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-three"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">3-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:2%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">2%</p></label><label class="styles_row__4BwV6" title="57 of 3,377 reviews" for="star-filter-page-filter-two" data-selected="false" data-star-rating="two"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-two"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">2-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:2%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">2%</p></label><label class="styles_row__4BwV6" title="237 of 3,377 reviews" for="star-filter-page-filter-one" data-selected="false" data-star-rating="one"><div class="styles_cell__2f_al styles_checkboxCell__N1jGJ"><input class="CDS_Checkbox_checkbox__e00377" type="checkbox" id="star-filter-page-filter-one"/></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_labelCell__gg5_Q" data-rating-label-typography="true">1-star</p><div class="styles_cell__2f_al styles_barCell__0iL4o"><div class="styles_bar__sCCoh"><span class="styles_barValue__X_IuW" style="width:7%;min-width:12px"></span></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_cell__2f_al styles_percentageCell__AKkqm" data-rating-distribution-row-percentage-typography="true">7%</p></label></div></div></div><hr class="CDS_Divider_divider__7f1ed9 CDS_Divider_subtle__7f1ed9 styles_divider__ZwmXb"/><div><div class="ad-block styles_adBlock__m9bGL"><ins class="adsbygoogle styles_adBlockInsert__Vb1gs googleAd_adInsert__Avz_Z" style="display:block" data-ad-client="ca-pub-0509843775112688" data-ad-slot="1407843270"></ins><span class="CDS_Typography_appearance-subtle__dd9b51 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class="styles_container__YWA7m"><button name="filter" class="CDS_Button_button__cb9d05 CDS_Button_m__cb9d05 CDS_Button_appearance-outline__cb9d05 styles_button__H2RGE styles_filterButton__Xpc9M" type="button" data-filter-button="true"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xxs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Button_buttonText__cb9d05"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_label__QSBGX">More filters</p><svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><g clip-path="url(#a)" fill-rule="evenodd" clip-rule="evenodd"><path d="M6 13a3 3 0 1 1-3.5-2.959V0h1v10.041A3 3 0 0 1 6 13Zm-1 0a2 2 0 1 1-4 0 2 2 0 0 1 4 0ZM12.5 5.959V16h1V5.959a3 3 0 1 0-1 0ZM13.002 5h-.004a2 2 0 1 1 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6.343Z"/></svg></span></button></div></div></section><hr class="CDS_Divider_divider__7f1ed9 CDS_Divider_subtle__7f1ed9"/><section class="styles_reviewListContainer__2bg_p" data-nosnippet="false"><div class="styles_wrapper__ie3f0" data-reviews-list-start="true"><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Ignacio Rojas"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/695da92f00ecba4b97a783fd/73x73.png"/></div><a data-cpl="true" href="/users/695da92f00ecba4b97a783fd" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Ignacio Rojas</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">HK</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2026-01-07T02:30:49.000Z" class="" data-service-review-date-time-ago="true">12 hours ago</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/695da9392ba896e709a75b9c" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Not useful for project management</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Not useful for project management. Lack of features and lack of usability. </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">November 21, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div><div class="ad-block styles_adBlock__m9bGL"><ins class="adsbygoogle styles_adBlockInsert__Vb1gs" style="display:block" data-ad-client="ca-pub-0509843775112688" data-ad-slot="9248520879"></ins><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_adBlockAdvert__UMCLa">Advertisement</span></div></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Pedro"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">PE</span></div><a data-cpl="true" href="/users/695da75fd7ccaae5778c981c" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Pedro</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">SG</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2026-01-07T02:23:57.000Z" class="" data-service-review-date-time-ago="true">13 hours ago</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/695da79dc85cc34591547fba" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Useless for project management </h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Imposed by my company and for my work, Project management, is completely useless. You can do nothing and the simplest functions are not available because they are not implemented. Don’t waste money on this software. <br/><br/>I just use a common spreadsheet (we all know the name) and works much faster and easier. </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">October 30, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for NF"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">NF</span></div><a data-cpl="true" href="/users/69536b043d98f0e19b0e6d94" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">NF</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">NO</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">2<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-30T08:06:50.000Z" class="" data-service-review-date-time-ago="true">Dec 30, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="4"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 4 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-4.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/69536bf93cd7edc2334ceae3" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">While Monday CRM is not perfect, it&#x27;s perfect!</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">While Monday CRM is not perfect, it is perfect! When you think high level organization and efficiency, it&#x27;s hard for Asana and Monday to not be in the conversation. If you are seeking to add a tool to manage your busy company, there are a lot of reasons to pick Monday!</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 3, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Michael &amp; Nicole Karnowski wit"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6945f21331cbb9968675fe00/73x73.png"/></div><a data-cpl="true" href="/users/6945f21331cbb9968675fe00" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Michael &amp; Nicole Karnowski wit</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">US</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">2<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-26T18:06:13.000Z" class="" data-service-review-date-time-ago="true">Dec 26, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/694eb2741d697bab63bd21c0" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">RUN from this company</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">RUN from this company. Very deceitful practices and they WILL NOT GIVE A REFUND!! We wanted to use monday.com for our small business, but after 81-days we decided it was more than we needed for our small business. (Mind you we had been traveling and holidays between November/December.) I had paid for a full year so I wrote to simply have the remainder of the year refunded. Seems like a typical business practice. However, instead of helping they referred me to their &quot;legal statement,&quot; which basically says after 30-days THEY WILL NOT GIVE YOU ANY MONEY BACK. I question any company that holds people hostage and doesn&#x27;t refund for services that aren&#x27;t rendered. Terrible business practices and in addition, you will NEVER GET TO TALK TO A HUMAN. It&#x27;s only email or text support. Don&#x27;t get fooled like we were. Run from monday.com!</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 25, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Ben Liese"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/694989023d98f054f9053758/73x73.png"/></div><a data-cpl="true" href="/users/694989023d98f054f9053758" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Ben Liese</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">DE</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-22T20:08:36.000Z" class="" data-service-review-date-time-ago="true">Dec 22, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="2"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/6949892431e929a9180f8762" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">&quot;you will be blocked&quot; - Every Employee. Every Day. For 6 Month.</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">We used Monday.com at the heart of our Project management. Until we decided to switch to another tool due to to many limitations we bumped into on Monday.com. Therefore we canceled the yearly subscription, with the resulting message EVERY single Employee of the company has to see not EVERY sindgle Day for the rest of our usage period showing: <br/>&quot;Your plan&#x27;s renewal has been cancelled and you will be blocked on May 8, 2026.<br/>Customer support said the only solution for me would be to undo the cancelation. Just confirms our decision to move away from Monday.com after some very promising first years.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 15, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div><div class="ad-block styles_adBlock__m9bGL"><ins class="adsbygoogle styles_adBlockInsert__Vb1gs" style="display:block" data-ad-client="ca-pub-0509843775112688" data-ad-slot="1725254079"></ins><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_adBlockAdvert__UMCLa">Advertisement</span></div></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Zack Gl"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6941c8536148eaa1cb0be012/73x73.png"/></div><a data-cpl="true" href="/users/6941c8536148eaa1cb0be012" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Zack Gl</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">CA</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-16T23:00:26.000Z" class="" data-service-review-date-time-ago="true">Dec 16, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/6941c86a32103aeb40f864fc" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Watch for auto-renew scam....</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Service auto-renews with no email notification. By the time I noticed the payment had gone through, I was not able to get a refund because I was out of the 30-day window. Scam.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 16, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for JRev"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">JR</span></div><a data-cpl="true" href="/users/6071bff00a30fd001b075f46" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">JRev</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="10"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">10<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-16T19:14:45.000Z" class="" data-service-review-date-time-ago="true">Dec 16, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/69419385ebd5c34f14e4cb8b" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Don’t make our mistake</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Passed us onto a 3rd party on their approved list to build a custom planner in their platform. Failed to deliver the build as per the brief, prior to testing it Monday threatened to close the platform if we didn’t pay the £7,000 subscription fee which would then lose all our of data so we would have paid the 3rd party approx £7,000 for nothing. Mis-selling and sharp practice to the extreme. Our dedicated Monday advisor hasn’t even been in touch to sort any issues out. Having to go down the legal route to recover the £14,000. Please don’t put yourself through the same experience we did.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">May 1, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Yosef"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/68c934848a838c01b16d1f10/73x73.png"/></div><a data-cpl="true" href="/users/68c934848a838c01b16d1f10" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Yosef</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="6"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">6<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-16T14:05:13.000Z" class="" data-service-review-date-time-ago="true">Dec 16, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="5"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 5 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-5.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/69414af9917c1f16158c71c8" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Best for Teams</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">I have been using Monday for couple of months now. I started with the free trial and I have been happy with it ever since. The tools are super easy to use and mostly how smoothly me and my team integrate and work together. It is a bit expensive but hey, nothing comes close to Monday when it comes to managing projects. And they always keep on updating the features.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">October 15, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for FRocha"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">FR</span></div><a data-cpl="true" href="/users/6940444000ecba295e894a97" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">FRocha</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">US</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-15T19:24:29.000Z" class="" data-service-review-date-time-ago="true">Dec 15, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/6940444dcc30dab6ddd5fffe" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Bait and switch</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">After a two-week trial, I subscribed to monday.com’s Basic Plan expecting the same functionality I tested. Immediately after payment, key features were removed and I was prompted to upgrade to the much more expensive Pro Plan to regain them.<br/><br/>Since the Pro Plan was not affordable for my business, I requested a cancellation right away. Despite not using the service, customer support refused a full refund and kept part of the first month’s payment, citing company policy.<br/><br/>This experience felt misleading and disappointing. I would not recommend monday.com to small or budget-conscious businesses.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 15, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div><div class="ad-block styles_adBlock__m9bGL"><ins class="adsbygoogle styles_adBlockInsert__Vb1gs" style="display:block" data-ad-client="ca-pub-0509843775112688" data-ad-slot="3201987272"></ins><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_adBlockAdvert__UMCLa">Advertisement</span></div></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Brad"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">BR</span></div><a data-cpl="true" href="/users/5638e89b0000ff0001e7cd84" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Brad</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">2<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-11T11:16:44.000Z" class="" data-service-review-date-time-ago="true">Dec 11, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/693a8bfcc041608eea24130b" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">signed up as it says &quot;free forever</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">signed up as it says &quot;free forever, no card required&quot; after a week i have been locked out unless i pay for it. total lies</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 11, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Alex Ellis"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6931e6b2d7ccaa96365dcd33/73x73.png"/></div><a data-cpl="true" href="/users/6931e6b2d7ccaa96365dcd33" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Alex Ellis</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-18T12:41:11.000Z" class="" data-service-review-date-time-ago="true">Updated Dec 18, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/6931e6bf1fd9a2c0972b8c0b" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Be careful!! They have a sneaky £1k auto upgrade…</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">They have a very sneaky auto upgrade feature, if you invite an extra person and don’t get the guest or member notification correct, they auto upgrade and bill you £1000 a time. It’s caught me out and if it’s over 30days before you notice the bill they won’t refund.  <br/><br/>In response to the below, I didn&#x27;t get any notification, they just bill. I had a lengthy discussion with the team. They do not seem to understand the term pro rata - I was charged around £1k / I had around half the time unused and they offered me £46 - as I said at the time that is not how pro rata works! There was no time/cost division applied. </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 3, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section><div class="CDS_Card_card__485220 CDS_Card_borderRadius-m__485220 styles_wrapper__WD_1K"><div><svg xmlns="http://www.w3.org/2000/svg" width="14" height="38" viewBox="0 0 14 38" fill="none"><path d="M1 1V25C1 31.6274 6.37258 37 13 37V37" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="styles_content__eJmhl"><div class="styles_replyHeader__zKV_w"><picture class="business-profile-image_containmentWrapper__xJZjr styles_businessLogo__x6IFu" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg" alt="monday.com logo" loading="lazy" decoding="async"/></picture><div class="styles_replyInfo__41_in"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51 styles_replyCompany__DgFhD" weight="heavy" data-service-review-business-reply-title-typography="true">Reply from monday.com</p><time data-cpl="true" dateTime="2025-12-11T18:13:10.000Z" class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51" data-service-review-business-reply-date-time-ago="true">Updated Dec 11, 2025</time></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_message__jAzYB" data-service-review-business-reply-text-typography="true">Hey Alex, we apologize for the frustration here. It sounds like there may have been some confusion around how subscription upgrades work. When you’re on a paid plan, adding new members to a subscription can result in changes to the billing and tier plan. We typically send multiple notifications ahead of any changes so you have the opportunity to review and adjust your subscription before it takes effect. You can read more about how that works here: https://support.monday.com/hc/en-us/articles/360016123760-How-to-manage-an-auto-upgrade#h_01K45931VBB7JN8887JZKH2G1A<br/><br/>We took a quick look at your support history and saw that our team offered a prorated refund to reflect the time already used on the upgraded plan. That said, we’re sorry for any inconvenience this may have caused, and we’re here if you have any further questions or need help with anything else. Our support team is always happy to assist!</p></div></div></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Sachi Kaktus"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/692d8ca2d7ccaa6195575e51/73x73.png"/></div><a data-cpl="true" href="/users/692d8ca2d7ccaa6195575e51" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Sachi Kaktus</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">DE</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-12-01T14:40:27.000Z" class="" data-service-review-date-time-ago="true">Dec 1, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/692d8cbb0bdfcfc8afbabe5e" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Shit</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Really poor experience, do not recommend EVER</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">December 1, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for syn"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">SY</span></div><a data-cpl="true" href="/users/62c5a81cd552d80014c1fd3e" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">syn</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">2<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-11-30T23:29:50.000Z" class="" data-service-review-date-time-ago="true">Nov 30, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/692cb74e7129d74994fc3843" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Waste of money.</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Waste of money.. Israeli owners and the head office in Israel never deals with any problems </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">October 21, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div><div class="ad-block styles_adBlock__m9bGL"><ins class="adsbygoogle styles_adBlockInsert__Vb1gs" style="display:block" data-ad-client="ca-pub-0509843775112688" data-ad-slot="4678720473"></ins><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_adBlockAdvert__UMCLa">Advertisement</span></div></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Foxless Foxless"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/6925bad6ef3d6c6b2dd619b8/73x73.png"/></div><a data-cpl="true" href="/users/6925bad6ef3d6c6b2dd619b8" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Foxless Foxless</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">2<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-11-27T15:47:16.000Z" class="" data-service-review-date-time-ago="true">Nov 27, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/692856641c7328297f1cc559" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Overpriced and Poor Development (THERES A THIRD PARTY APP FOR THAT!)</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Absolutely appalling communication from the team. Lack of development in key areas (seriously, check their forum, basic requests from 2019 still outstanding) and just overall a bit of a letdown in terms of service! <br/><br/>Pricing is horrific, because you WILL have to pay additional for 3rd Party Apps to achieve something very basic. <br/><br/>If a feature request can be achieved by a third party app, they simply won&#x27;t develop Monday, you will be told to buy apps constantly.<br/><br/>Focus seems to be entirely on AI and poor implementation of apps. They have software called Vibe which is supposed to build apps, but it can&#x27;t be relied upon as the data is inconsistent.<br/><br/>You can see a pattern with the reviews on this website, too. Very, very disappointed.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">November 21, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section><div class="CDS_Card_card__485220 CDS_Card_borderRadius-m__485220 styles_wrapper__WD_1K"><div><svg xmlns="http://www.w3.org/2000/svg" width="14" height="38" viewBox="0 0 14 38" fill="none"><path d="M1 1V25C1 31.6274 6.37258 37 13 37V37" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="styles_content__eJmhl"><div class="styles_replyHeader__zKV_w"><picture class="business-profile-image_containmentWrapper__xJZjr styles_businessLogo__x6IFu" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg" alt="monday.com logo" loading="lazy" decoding="async"/></picture><div class="styles_replyInfo__41_in"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51 styles_replyCompany__DgFhD" weight="heavy" data-service-review-business-reply-title-typography="true">Reply from monday.com</p><time data-cpl="true" dateTime="2025-11-30T12:47:40.000Z" class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51" data-service-review-business-reply-date-time-ago="true">Nov 30, 2025</time></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_message__jAzYB" data-service-review-business-reply-text-typography="true">Hey there, we really appreciate your honest feedback. It’s super important for us to clarify that we’d never rely on third-party apps instead of building core features. The Apps Marketplace is there to give teams extra flexibility for more specific needs, but would never be a replacement for our core product development. These two efforts work in parallel, and both are critical to how we continue to grow the platform. We’re constantly investing in the core monday.com experience. <br/><br/>If you do feel there is something missing we’re always open to hearing more, please feel free to DM us or share it on our feature request page! We do prioritize based on demand, so while some older requests may still be open, we’re making sure we focus where the need is greatest. <br/><br/>As for monday vibe, in few cases, it loads the first 100 items by default to keep things fast, but you can tell the chat to “show data based on all items in the board” to avoid that. We&#x27;re actively working on making the AI smarter so this step won’t be needed in the future. Hope this helps!</p></div></div></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Carly Mcxnie"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/69090ef851678e29e782b09d/73x73.png"/></div><a data-cpl="true" href="/users/69090ef851678e29e782b09d" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Carly Mcxnie</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">US</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">2<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-11-19T07:11:51.000Z" class="" data-service-review-date-time-ago="true">Nov 19, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="3"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/691d519755d02ee4dcc0707d" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Super expensive.</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">The tools works well and easy to manage, but the pricing becomes tough to justify. A lot of essential admin control and deeper features are locked behind higher plans. which makes it feel limiting.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">November 18, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section><div class="CDS_Card_card__485220 CDS_Card_borderRadius-m__485220 styles_wrapper__WD_1K"><div><svg xmlns="http://www.w3.org/2000/svg" width="14" height="38" viewBox="0 0 14 38" fill="none"><path d="M1 1V25C1 31.6274 6.37258 37 13 37V37" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="styles_content__eJmhl"><div class="styles_replyHeader__zKV_w"><picture class="business-profile-image_containmentWrapper__xJZjr styles_businessLogo__x6IFu" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg" alt="monday.com logo" loading="lazy" decoding="async"/></picture><div class="styles_replyInfo__41_in"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51 styles_replyCompany__DgFhD" weight="heavy" data-service-review-business-reply-title-typography="true">Reply from monday.com</p><time data-cpl="true" dateTime="2025-11-30T11:53:57.000Z" class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51" data-service-review-business-reply-date-time-ago="true">Nov 30, 2025</time></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_message__jAzYB" data-service-review-business-reply-text-typography="true">Hey Carly, we appreciate the feedback here. We’re always reviewing our pricing/plans to make sure they&#x27;re aligned with the market and that we’re offering as much value as possible across all plans. If there are specific features you feel you&#x27;re missing in your current plan, feel free to DM us or share them as a feature request here: https://community.monday.com/c/feature-requests/7. We’re always open to hearing what would make the experience better for you!</p></div></div></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Thayer Quinn"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/691a9e0029e259f61fccc31a/73x73.png"/></div><a data-cpl="true" href="/users/691a9e0029e259f61fccc31a" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Thayer Quinn</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="3"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">ES</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">3<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-11-18T04:40:48.000Z" class="" data-service-review-date-time-ago="true">Nov 18, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="3"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 3 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-3.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/691bdcb0889745de49f086b5" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">keeps on bugging......</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">poor customer service, and it keeps on bugging. i only have small team yet it can&#x27;t handle our basic workflow properly...</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">November 14, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section><div class="CDS_Card_card__485220 CDS_Card_borderRadius-m__485220 styles_wrapper__WD_1K"><div><svg xmlns="http://www.w3.org/2000/svg" width="14" height="38" viewBox="0 0 14 38" fill="none"><path d="M1 1V25C1 31.6274 6.37258 37 13 37V37" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="styles_content__eJmhl"><div class="styles_replyHeader__zKV_w"><picture class="business-profile-image_containmentWrapper__xJZjr styles_businessLogo__x6IFu" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg" alt="monday.com logo" loading="lazy" decoding="async"/></picture><div class="styles_replyInfo__41_in"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51 styles_replyCompany__DgFhD" weight="heavy" data-service-review-business-reply-title-typography="true">Reply from monday.com</p><time data-cpl="true" dateTime="2025-11-30T11:46:25.000Z" class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51" data-service-review-business-reply-date-time-ago="true">Nov 30, 2025</time></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_message__jAzYB" data-service-review-business-reply-text-typography="true">Hey Thayer, appreciate the feedback here. The platform definitely shouldn’t be consistently bugging, so we’d love to help figure out what’s going on. We couldn’t find any recent contact with our support team, but if you’re open to it, feel free to DM us your account details on social or reach out directly through our Help Center. We’re here and happy to take a closer look!</p></div></div></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for cameron spencer"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_green__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">CS</span></div><a data-cpl="true" href="/users/600022b042e72e0019d8dd00" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">cameron spencer</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="6"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">6<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-11-12T12:32:07.000Z" class="" data-service-review-date-time-ago="true">Nov 12, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/69146227c738b68cb435701f" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">We have a small business and still the…</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">We have a small business and still the platform can not handle our workload. The platform constantly freezes, bugs out and incorrectly loads our data. After a long attempt transfer to this CRM we will have to transfer everything back to our old platform. </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">November 12, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section><div class="CDS_Card_card__485220 CDS_Card_borderRadius-m__485220 styles_wrapper__WD_1K"><div><svg xmlns="http://www.w3.org/2000/svg" width="14" height="38" viewBox="0 0 14 38" fill="none"><path d="M1 1V25C1 31.6274 6.37258 37 13 37V37" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="styles_content__eJmhl"><div class="styles_replyHeader__zKV_w"><picture class="business-profile-image_containmentWrapper__xJZjr styles_businessLogo__x6IFu" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg" alt="monday.com logo" loading="lazy" decoding="async"/></picture><div class="styles_replyInfo__41_in"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51 styles_replyCompany__DgFhD" weight="heavy" data-service-review-business-reply-title-typography="true">Reply from monday.com</p><time data-cpl="true" dateTime="2025-11-16T09:29:03.000Z" class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51" data-service-review-business-reply-date-time-ago="true">Nov 16, 2025</time></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_message__jAzYB" data-service-review-business-reply-text-typography="true">Hey Cameron, really sorry to hear this has been your experience - that definitely shouldn’t be happening consistently. What you’re describing isn’t typical of how our CRM platform usually performs, so we’d love to take a closer look before you go through the hassle of switching back. If you’re open to it, feel free to DM us on social and we can connect you to the support team, or the fastest route would be to open a support ticket via your monday account or our website. We’d love to help!</p></div></div></div></article></div><div><div class="ad-block styles_adBlock__m9bGL"><ins class="adsbygoogle styles_adBlockInsert__Vb1gs" style="display:block" data-ad-client="ca-pub-0509843775112688" data-ad-slot="6155453677"></ins><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_adBlockAdvert__UMCLa">Advertisement</span></div></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Lewis Jarden"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/690d262ad1bf918409a0e415/73x73.png"/></div><a data-cpl="true" href="/users/690d262ad1bf918409a0e415" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Lewis Jarden</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="1"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">AU</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">1<!-- --> review</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-11-07T00:50:28.000Z" class="" data-service-review-date-time-ago="true">Nov 7, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="1"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 1 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/690d2634b76135b776784328" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Horrible Customer Service</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">If i could give it a -5 review I would. Horrible customer service, their time to reply is weeks, I&#x27;ve had a payment issue for over a month and have spoken to multiple customer service representatives to which they all say &quot;I&#x27;ve raised it to the team, it will take some time to review&quot;. Their resolution systems are appalling, getting passed around from person to person and no one has a clue how to solve anything. </p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">October 1, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section><div class="CDS_Card_card__485220 CDS_Card_borderRadius-m__485220 styles_wrapper__WD_1K"><div><svg xmlns="http://www.w3.org/2000/svg" width="14" height="38" viewBox="0 0 14 38" fill="none"><path d="M1 1V25C1 31.6274 6.37258 37 13 37V37" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="styles_content__eJmhl"><div class="styles_replyHeader__zKV_w"><picture class="business-profile-image_containmentWrapper__xJZjr styles_businessLogo__x6IFu" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg" alt="monday.com logo" loading="lazy" decoding="async"/></picture><div class="styles_replyInfo__41_in"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51 styles_replyCompany__DgFhD" weight="heavy" data-service-review-business-reply-title-typography="true">Reply from monday.com</p><time data-cpl="true" dateTime="2025-11-14T19:10:14.000Z" class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51" data-service-review-business-reply-date-time-ago="true">Nov 14, 2025</time></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_message__jAzYB" data-service-review-business-reply-text-typography="true">Hi Lewis, thank you for sharing your thoughts with us. We understand how frustrating it can be when support isn&#x27;t as prompt as you need, especially with billing concerns. Sometimes, due to our strict security and account policies, reviews like these might take a bit longer than usual, as we send these requests to our specialized teams for proper handling. That said, we’re glad to see this was resolved, and we really appreciate your patience and understanding throughout the process!</p></div></div></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Marko Petkovic"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_imageWrapper__dd33e0" style="width:44px;height:44px;min-width:44px;min-height:44px" data-testid="consumer-avatar"><img alt="" data-consumer-avatar-image="true" loading="lazy" width="44" height="44" decoding="async" data-nimg="1" style="color:transparent" src="https://user-images.trustpilot.com/678a803942ab39ea7a97d129/73x73.png"/></div><a data-cpl="true" href="/users/678a803942ab39ea7a97d129" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Marko Petkovic</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">SE</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">2<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-11-05T11:33:29.000Z" class="" data-service-review-date-time-ago="true">Nov 5, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="2"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/690b19e9b85f81453cefdbd7" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">OK system, really bad customer service.</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">I’ve been using Monday.com for quite some time, both in my current company and in my previous one. The platform is generally fine, but it still lacks some essential core features — for example, automatic updates to linked items across main boards. Interestingly, several third-party apps in the marketplace already offer these functions and are among the most popular ones, which says a lot about the product’s current limitations.<br/><br/>What has made Monday.com acceptable up to this point is its pricing. However, as your needs grow, you’ll likely end up paying extra for third-party tools to make the system work the way you want.<br/><br/>We’re currently on the Enterprise Plan and have continuously expanded our number of seats. Unfortunately, their SLA and support experience have been disappointing — slow responses and little genuine engagement when you reach out. The only time they proactively contact us is during contract renewals, usually to increase the price.<br/><br/>During my recent renewal meeting, I asked for a clear justification for the price hike. The only response I received was that it’s my responsibility to check their website for new features — a weak argument, especially considering that our operations haven’t benefited from any significant improvements since we first joined.<br/><br/>To make matters worse, when we wanted to add the Monday Service app for basic needs, we were told that — since we’re on the Enterprise Plan — the only available option is a license costing €65 per month, even though our use case clearly fits within the standard plan.<br/><br/>Overall, this gives a poor customer experience and a clear impression that the focus is not on the customer’s needs, but rather on maximizing revenue. After this renewal year, we’ll begin working towards integrating our operations into another system.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">November 4, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section></div></article></div><div class="styles_cardWrapper__g8amG styles_show__Z8n7u"><article class="CDS_Card_card__485220 styles_reviewCard__Qwhpy" data-service-review-card-paper="true"><div data-testid="service-review-card-v2"><div class="styles_reviewCardInnerHeader__8Xqy8"><aside class="styles_consumerInfoWrapper__6HN5O" aria-label="Info for Ben White"><div class="styles_consumerDetailsWrapper__4eZod"><div class="CDS_Avatar_avatar__dd33e0 CDS_Avatar_pink__dd33e0" style="width:44px;min-width:44px;height:44px;min-height:44px" data-testid="consumer-avatar"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Avatar_avatarName__dd33e0">BW</span></div><a data-cpl="true" href="/users/631f54dbdbf1b10012b0c0e5" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__Eam_b link_wrapper__ahpyq styles_consumerDetails__POC79" data-consumer-profile-link="true"><span class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51 styles_consumerName__xKr9c" data-consumer-name-typography="true">Ben White</span><div class="styles_consumerExtraDetails__NY6RP" data-consumer-reviews-count="2"><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-country-typography="true">GB</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-xs__dd9b51" data-lil-dot-typography="true">•</span><span class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51" data-consumer-reviews-count-typography="true">2<!-- --> reviews</span></div></a></div></aside><div class="CDS_Typography_appearance-subtle__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_datesWrapper__jszhG"><time data-cpl="true" dateTime="2025-10-23T17:02:40.000Z" class="" data-service-review-date-time-ago="true">Oct 23, 2025</time></div></div><section class="styles_reviewContentwrapper__K2aRu" aria-disabled="false"><div class="styles_reviewHeader__DzoAZ" data-service-review-rating="2"><img class="CDS_StarRating_starRating__614d2e" alt="Rated 2 out of 5 stars" width="108px" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="styles_reviewContent__tuXiN" aria-hidden="false" data-review-content="true"><a class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_noUnderline__7f0c1c" href="/reviews/68fa4390838585f667b39100" rel="nofollow" data-review-title-typography="true"><h2 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_heading-xs__dd9b51" data-service-review-title-typography="true">Really like Monday platform but the…</h2></a><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-l__dd9b51" data-service-review-text-typography="true">Really like Monday platform but the customer service has been very poor. Our company currently subscribe to Monday workspace but are trying to migrate over to Dev which we need some help with. We reported an issue on the 3rd of September and were connected with a customer service representative who has either ignored our emails, or stated that they&#x27;re &#x27;looking into it&#x27;. Very frustrating indeed, so we&#x27;re now looking to move to a better supported platform. Monday isn&#x27;t cheap so you expect good customer service.</p><div class="styles_reviewBadges__Rmr_i"><div class="styles_badgesContainer__4pZPJ"><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-date"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">October 23, 2025</span></div><div class="CDS_Badge_badge__2f6174 CDS_Badge_s__2f6174 CDS_Badge_variant-subtle__2f6174 CDS_Badge_type-default__2f6174" data-testid="review-badge-unprompted"><span class="CDS_Typography_appearance-inherit__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51 CDS_Typography_disableResponsiveSizing__dd9b51 CDS_Badge_badgeText__2f6174">Unprompted review</span></div></div></div></div></section><div class="CDS_Card_card__485220 CDS_Card_borderRadius-m__485220 styles_wrapper__WD_1K"><div><svg xmlns="http://www.w3.org/2000/svg" width="14" height="38" viewBox="0 0 14 38" fill="none"><path d="M1 1V25C1 31.6274 6.37258 37 13 37V37" stroke="#E5E5DD" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="styles_content__eJmhl"><div class="styles_replyHeader__zKV_w"><picture class="business-profile-image_containmentWrapper__xJZjr styles_businessLogo__x6IFu" data-cpl="true"><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.avif, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.avif 2x" type="image/avif"/><source srcSet="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg, https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-2x.jpg 2x" type="image/jpeg"/><img class="business-profile-image_image__V14jr" src="https://consumersiteimages.trustpilot.net/business-units/582336a60000ff000597457e-198x149-1x.jpg" alt="monday.com logo" loading="lazy" decoding="async"/></picture><div class="styles_replyInfo__41_in"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51 styles_replyCompany__DgFhD" weight="heavy" data-service-review-business-reply-title-typography="true">Reply from monday.com</p><time data-cpl="true" dateTime="2025-10-30T15:49:17.000Z" class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-s__dd9b51" data-service-review-business-reply-date-time-ago="true">Oct 30, 2025</time></div></div><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 styles_message__jAzYB" data-service-review-business-reply-text-typography="true">Hey Ben! We&#x27;re happy that you&#x27;re enjoying using the platform, but sorry to hear that the customer support hasn&#x27;t been up to our usual standard. We tried looking into this on our side but couldn’t locate a support request tied to this. If you can DM us (or reach out directly to our support team), we’d love to investigate further and get things back on track. We&#x27;re here and ready to help however we can.</p></div></div></div></article></div><div id="hotjar-survey-container" class="styles_hotjarSurveyContainer__0E92X"></div></div><div><nav data-cpl="true" role="navigation" aria-label="Pagination" class="pagination_pagination__K4LuV"><a data-cpl="true" tabindex="-1" aria-disabled="true" rel="prev" name="pagination-button-previous" target="_self" aria-label="Previous page" class="link_internal__Eam_b link_disabled__vpJqK button_button__EM6gX button_m__J8iy5 button_appearance-outline__K_fYw button_squared__ApvnR link_button__5LH_w pagination-link_buttonItem__BQ0JJ pagination-link_prev__Do_jK pagination-link_disabled__UYSG0" data-pagination-name="pagination-button-previous" data-pagination-button-previous-link="true"><span data-cpl="true" class="typography_prettyStyle__eq6jq typography_heading-xxs__UmE9o typography_appearance-inherit__YnCNb typography_disableResponsiveSizing__z3EGy">Previous</span></a><a data-cpl="true" 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People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an <a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="retention-period-of-reviews" href="https://help.trustpilot.com/s/article/Whats-the-retention-period-of-reviews?language=en_US" target="_blank" name="retention-period-of-reviews">account is active</a>.</p></section></div><div class="styles_container__yCdxd" data-we-champion-verified-reviews-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/sidebar/experience/verify/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/sidebar/experience/verify/title" tabindex="0">We champion verified reviews<svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.003 10.289 5.617-6.557.76.65-6.377 7.444L1.62 4.383l.76-.651 5.623 6.557Z"/></svg></button></h4><section aria-labelledby="business-profile-page/sidebar/experience/verify/title" class="styles_content__dGBl1" id="business-profile-page/sidebar/experience/verify/title-panel"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.<br/><br/><a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="how-do-reviews-get-on-trustpilot" href="https://help.trustpilot.com/s/article/How-do-reviews-get-on-Trustpilot?utm_campaign=verified&amp;utm_content=verified_tooltip&amp;utm_medium=referral&amp;utm_source=transparency_page&amp;language=en_US" target="_blank" data-name="how-do-reviews-get-on-trustpilot">Learn more</a> about other kinds of reviews.</p></section></div><div class="styles_container__yCdxd" data-we-fight-fake-review-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/sidebar/experience/fake/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/sidebar/experience/fake/title" tabindex="0">We fight fake reviews<svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.003 10.289 5.617-6.557.76.65-6.377 7.444L1.62 4.383l.76-.651 5.623 6.557Z"/></svg></button></h4><section aria-labelledby="business-profile-page/sidebar/experience/fake/title" class="styles_content__dGBl1" id="business-profile-page/sidebar/experience/fake/title-panel"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">We use dedicated people and clever technology to safeguard our platform. Find out how we <a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="combating-fake-reviews" href="/trust/combating-fake-reviews" target="_blank" data-name="combating-fake-reviews">combat fake reviews</a>.</p></section></div><div class="styles_container__yCdxd" data-we-show-the-latest-reviews-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/sidebar/experience/latest/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/sidebar/experience/latest/title" tabindex="0">We show the latest reviews<svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.003 10.289 5.617-6.557.76.65-6.377 7.444L1.62 4.383l.76-.651 5.623 6.557Z"/></svg></button></h4><section aria-labelledby="business-profile-page/sidebar/experience/latest/title" class="styles_content__dGBl1" id="business-profile-page/sidebar/experience/latest/title-panel"><p class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Learn about Trustpilot’s <a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="the-journey-of-reviews-on-trustpilot" href="https://help.trustpilot.com/s/article/The-journey-of-reviews-on-Trustpilot?language=en_US" target="_blank" data-name="the-journey-of-reviews-on-trustpilot">review process</a>.</p></section></div><div class="styles_container__yCdxd" data-we-encourage-constructive-feedback-accordion="true"><h4 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CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51">Here are <a class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Link_link__7f0c1c CDS_Link_underline__7f0c1c" data-testid="8-tips-for-writing-great-customer-review" href="https://help.trustpilot.com/s/article/8-tips-for-writing-great-customer-reviews?language=en_US" target="_blank" data-name="8-tips-for-writing-great-customer-review">8 tips for writing great reviews</a>.</p></section></div><div class="styles_container__yCdxd" data-we-verify-companies-and-reviewers-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/trustpilot-experience/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/trustpilot-experience/title" tabindex="0">We verify reviewers<svg aria-hidden="true" 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the reviews you read on Trustpilot.</p></section></div><div class="styles_container__yCdxd" data-advocate-against-bias-accordion="true"><h4 class="CDS_Typography_appearance-default__dd9b51 CDS_Typography_prettyStyle__dd9b51 CDS_Typography_body-m__dd9b51 CDS_Typography_weight-heavy__dd9b51" weight="heavy"><button aria-controls="business-profile-page/sidebar/experience/bias/title-panel" aria-expanded="false" class="styles_button___KKNu" id="business-profile-page/sidebar/experience/bias/title" tabindex="0">We advocate against bias<svg aria-hidden="true" viewBox="0 0 16 16" fill="inherit" class="CDS_Icon_icon__c30ce7 CDS_Icon_default__c30ce7" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px" role="img"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.003 10.289 5.617-6.557.76.65-6.377 7.444L1.62 4.383l.76-.651 5.623 6.557Z"/></svg></button></h4><section aria-labelledby="business-profile-page/sidebar/experience/bias/title" class="styles_content__dGBl1" 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","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2026-01-07T02:23:57.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Useless for project management ","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-30T00:00:00.000Z","publishedDate":"2026-01-07T02:23:57.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"695da75fd7ccaae5778c981c","displayName":"Pedro","imageUrl":"","numberOfReviews":1,"countryCode":"SG","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69536bf93cd7edc2334ceae3","filtered":false,"isPending":false,"text":"While Monday CRM is not perfect, it is perfect! 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If you are seeking to add a tool to manage your busy company, there are a lot of reasons to pick Monday!","rating":4,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-30T08:06:50.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"While Monday CRM is not perfect, it's perfect!","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-03T00:00:00.000Z","publishedDate":"2025-12-30T08:06:50.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"69536b043d98f0e19b0e6d94","displayName":"NF","imageUrl":"","numberOfReviews":2,"countryCode":"NO","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"694eb2741d697bab63bd21c0","filtered":false,"isPending":false,"text":"RUN from this company. Very deceitful practices and they WILL NOT GIVE A REFUND!! We wanted to use monday.com for our small business, but after 81-days we decided it was more than we needed for our small business. (Mind you we had been traveling and holidays between November/December.) I had paid for a full year so I wrote to simply have the remainder of the year refunded. Seems like a typical business practice. However, instead of helping they referred me to their \"legal statement,\" which basically says after 30-days THEY WILL NOT GIVE YOU ANY MONEY BACK. I question any company that holds people hostage and doesn't refund for services that aren't rendered. Terrible business practices and in addition, you will NEVER GET TO TALK TO A HUMAN. It's only email or text support. Don't get fooled like we were. Run from monday.com!","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-26T18:06:13.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"RUN from this company","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-25T00:00:00.000Z","publishedDate":"2025-12-26T18:06:13.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6945f21331cbb9968675fe00","displayName":"Michael \u0026 Nicole Karnowski wit","imageUrl":"https://user-images.trustpilot.com/6945f21331cbb9968675fe00/73x73.png","numberOfReviews":2,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6949892431e929a9180f8762","filtered":false,"isPending":false,"text":"We used Monday.com at the heart of our Project management. Until we decided to switch to another tool due to to many limitations we bumped into on Monday.com. Therefore we canceled the yearly subscription, with the resulting message EVERY single Employee of the company has to see not EVERY sindgle Day for the rest of our usage period showing: \n\"Your plan's renewal has been cancelled and you will be blocked on May 8, 2026.\nCustomer support said the only solution for me would be to undo the cancelation. Just confirms our decision to move away from Monday.com after some very promising first years.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-22T20:08:36.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"\"you will be blocked\" - Every Employee. Every Day. For 6 Month.","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-15T00:00:00.000Z","publishedDate":"2025-12-22T20:08:36.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"694989023d98f054f9053758","displayName":"Ben Liese","imageUrl":"https://user-images.trustpilot.com/694989023d98f054f9053758/73x73.png","numberOfReviews":1,"countryCode":"DE","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6941c86a32103aeb40f864fc","filtered":false,"isPending":false,"text":"Service auto-renews with no email notification. By the time I noticed the payment had gone through, I was not able to get a refund because I was out of the 30-day window. Scam.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-16T23:00:26.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Watch for auto-renew scam....","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-16T00:00:00.000Z","publishedDate":"2025-12-16T23:00:26.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6941c8536148eaa1cb0be012","displayName":"Zack Gl","imageUrl":"https://user-images.trustpilot.com/6941c8536148eaa1cb0be012/73x73.png","numberOfReviews":1,"countryCode":"CA","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69419385ebd5c34f14e4cb8b","filtered":false,"isPending":false,"text":"Passed us onto a 3rd party on their approved list to build a custom planner in their platform. Failed to deliver the build as per the brief, prior to testing it Monday threatened to close the platform if we didn’t pay the £7,000 subscription fee which would then lose all our of data so we would have paid the 3rd party approx £7,000 for nothing. Mis-selling and sharp practice to the extreme. Our dedicated Monday advisor hasn’t even been in touch to sort any issues out. Having to go down the legal route to recover the £14,000. Please don’t put yourself through the same experience we did.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-16T19:14:45.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Don’t make our mistake","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-05-01T00:00:00.000Z","publishedDate":"2025-12-16T19:14:45.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6071bff00a30fd001b075f46","displayName":"JRev","imageUrl":"","numberOfReviews":10,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69414af9917c1f16158c71c8","filtered":false,"isPending":false,"text":"I have been using Monday for couple of months now. I started with the free trial and I have been happy with it ever since. The tools are super easy to use and mostly how smoothly me and my team integrate and work together. It is a bit expensive but hey, nothing comes close to Monday when it comes to managing projects. And they always keep on updating the features.","rating":5,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-16T14:05:13.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Best for Teams","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-15T00:00:00.000Z","publishedDate":"2025-12-16T14:05:13.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68c934848a838c01b16d1f10","displayName":"Yosef","imageUrl":"https://user-images.trustpilot.com/68c934848a838c01b16d1f10/73x73.png","numberOfReviews":6,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6940444dcc30dab6ddd5fffe","filtered":false,"isPending":false,"text":"After a two-week trial, I subscribed to monday.com’s Basic Plan expecting the same functionality I tested. Immediately after payment, key features were removed and I was prompted to upgrade to the much more expensive Pro Plan to regain them.\n\nSince the Pro Plan was not affordable for my business, I requested a cancellation right away. Despite not using the service, customer support refused a full refund and kept part of the first month’s payment, citing company policy.\n\nThis experience felt misleading and disappointing. I would not recommend monday.com to small or budget-conscious businesses.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-15T19:24:29.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Bait and switch","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-15T00:00:00.000Z","publishedDate":"2025-12-15T19:24:29.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6940444000ecba295e894a97","displayName":"FRocha","imageUrl":"","numberOfReviews":1,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"693a8bfcc041608eea24130b","filtered":false,"isPending":false,"text":"signed up as it says \"free forever, no card required\" after a week i have been locked out unless i pay for it. total lies","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-11T11:16:44.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"signed up as it says \"free forever","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-11T00:00:00.000Z","publishedDate":"2025-12-11T11:16:44.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5638e89b0000ff0001e7cd84","displayName":"Brad","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6931e6bf1fd9a2c0972b8c0b","filtered":false,"isPending":false,"text":"They have a very sneaky auto upgrade feature, if you invite an extra person and don’t get the guest or member notification correct, they auto upgrade and bill you £1000 a time. It’s caught me out and if it’s over 30days before you notice the bill they won’t refund.  \n\nIn response to the below, I didn't get any notification, they just bill. I had a lengthy discussion with the team. They do not seem to understand the term pro rata - I was charged around £1k / I had around half the time unused and they offered me £46 - as I said at the time that is not how pro rata works! There was no time/cost division applied. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-04T21:53:35.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Be careful!! They have a sneaky £1k auto upgrade…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-03T00:00:00.000Z","publishedDate":"2025-12-04T21:53:35.000Z","updatedDate":"2025-12-18T12:41:11.000Z","submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6931e6b2d7ccaa96365dcd33","displayName":"Alex Ellis","imageUrl":"https://user-images.trustpilot.com/6931e6b2d7ccaa96365dcd33/73x73.png","numberOfReviews":1,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hey Alex, we apologize for the frustration here. It sounds like there may have been some confusion around how subscription upgrades work. When you’re on a paid plan, adding new members to a subscription can result in changes to the billing and tier plan. We typically send multiple notifications ahead of any changes so you have the opportunity to review and adjust your subscription before it takes effect. You can read more about how that works here: https://support.monday.com/hc/en-us/articles/360016123760-How-to-manage-an-auto-upgrade#h_01K45931VBB7JN8887JZKH2G1A\n\nWe took a quick look at your support history and saw that our team offered a prorated refund to reflect the time already used on the upgraded plan. That said, we’re sorry for any inconvenience this may have caused, and we’re here if you have any further questions or need help with anything else. Our support team is always happy to assist!","publishedDate":"2025-12-11T14:46:08.000Z","updatedDate":"2025-12-11T18:13:10.000Z"},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"692d8cbb0bdfcfc8afbabe5e","filtered":false,"isPending":false,"text":"Really poor experience, do not recommend EVER","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-01T14:40:27.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Shit","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-01T00:00:00.000Z","publishedDate":"2025-12-01T14:40:27.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"692d8ca2d7ccaa6195575e51","displayName":"Sachi Kaktus","imageUrl":"https://user-images.trustpilot.com/692d8ca2d7ccaa6195575e51/73x73.png","numberOfReviews":1,"countryCode":"DE","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"692cb74e7129d74994fc3843","filtered":false,"isPending":false,"text":"Waste of money.. Israeli owners and the head office in Israel never deals with any problems ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-30T23:29:50.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Waste of money.","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-21T00:00:00.000Z","publishedDate":"2025-11-30T23:29:50.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"62c5a81cd552d80014c1fd3e","displayName":"syn","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"692856641c7328297f1cc559","filtered":false,"isPending":false,"text":"Absolutely appalling communication from the team. Lack of development in key areas (seriously, check their forum, basic requests from 2019 still outstanding) and just overall a bit of a letdown in terms of service! \n\nPricing is horrific, because you WILL have to pay additional for 3rd Party Apps to achieve something very basic. \n\nIf a feature request can be achieved by a third party app, they simply won't develop Monday, you will be told to buy apps constantly.\n\nFocus seems to be entirely on AI and poor implementation of apps. They have software called Vibe which is supposed to build apps, but it can't be relied upon as the data is inconsistent.\n\nYou can see a pattern with the reviews on this website, too. Very, very disappointed.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-27T15:47:16.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Overpriced and Poor Development (THERES A THIRD PARTY APP FOR THAT!)","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-11-21T00:00:00.000Z","publishedDate":"2025-11-27T15:47:16.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6925bad6ef3d6c6b2dd619b8","displayName":"Foxless Foxless","imageUrl":"https://user-images.trustpilot.com/6925bad6ef3d6c6b2dd619b8/73x73.png","numberOfReviews":2,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hey there, we really appreciate your honest feedback. It’s super important for us to clarify that we’d never rely on third-party apps instead of building core features. The Apps Marketplace is there to give teams extra flexibility for more specific needs, but would never be a replacement for our core product development. These two efforts work in parallel, and both are critical to how we continue to grow the platform. We’re constantly investing in the core monday.com experience. \n\nIf you do feel there is something missing we’re always open to hearing more, please feel free to DM us or share it on our feature request page! We do prioritize based on demand, so while some older requests may still be open, we’re making sure we focus where the need is greatest. \n\nAs for monday vibe, in few cases, it loads the first 100 items by default to keep things fast, but you can tell the chat to “show data based on all items in the board” to avoid that. We're actively working on making the AI smarter so this step won’t be needed in the future. Hope this helps!","publishedDate":"2025-11-30T12:47:40.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"691d519755d02ee4dcc0707d","filtered":false,"isPending":false,"text":"The tools works well and easy to manage, but the pricing becomes tough to justify. A lot of essential admin control and deeper features are locked behind higher plans. which makes it feel limiting.","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-19T07:11:51.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Super expensive.","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-18T00:00:00.000Z","publishedDate":"2025-11-19T07:11:51.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"69090ef851678e29e782b09d","displayName":"Carly Mcxnie","imageUrl":"https://user-images.trustpilot.com/69090ef851678e29e782b09d/73x73.png","numberOfReviews":2,"countryCode":"US","hasImage":true,"isVerified":false},"reply":{"message":"Hey Carly, we appreciate the feedback here. We’re always reviewing our pricing/plans to make sure they're aligned with the market and that we’re offering as much value as possible across all plans. If there are specific features you feel you're missing in your current plan, feel free to DM us or share them as a feature request here: https://community.monday.com/c/feature-requests/7. We’re always open to hearing what would make the experience better for you!","publishedDate":"2025-11-30T11:53:57.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"691bdcb0889745de49f086b5","filtered":false,"isPending":false,"text":"poor customer service, and it keeps on bugging. i only have small team yet it can't handle our basic workflow properly...","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-18T04:40:48.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"keeps on bugging......","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-14T00:00:00.000Z","publishedDate":"2025-11-18T04:40:48.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"691a9e0029e259f61fccc31a","displayName":"Thayer Quinn","imageUrl":"https://user-images.trustpilot.com/691a9e0029e259f61fccc31a/73x73.png","numberOfReviews":3,"countryCode":"ES","hasImage":true,"isVerified":false},"reply":{"message":"Hey Thayer, appreciate the feedback here. The platform definitely shouldn’t be consistently bugging, so we’d love to help figure out what’s going on. We couldn’t find any recent contact with our support team, but if you’re open to it, feel free to DM us your account details on social or reach out directly through our Help Center. We’re here and happy to take a closer look!","publishedDate":"2025-11-30T11:46:25.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69146227c738b68cb435701f","filtered":false,"isPending":false,"text":"We have a small business and still the platform can not handle our workload. The platform constantly freezes, bugs out and incorrectly loads our data. After a long attempt transfer to this CRM we will have to transfer everything back to our old platform. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-12T12:32:07.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"We have a small business and still the…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-12T00:00:00.000Z","publishedDate":"2025-11-12T12:32:07.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"600022b042e72e0019d8dd00","displayName":"cameron spencer","imageUrl":"","numberOfReviews":6,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hey Cameron, really sorry to hear this has been your experience - that definitely shouldn’t be happening consistently. What you’re describing isn’t typical of how our CRM platform usually performs, so we’d love to take a closer look before you go through the hassle of switching back. If you’re open to it, feel free to DM us on social and we can connect you to the support team, or the fastest route would be to open a support ticket via your monday account or our website. We’d love to help!","publishedDate":"2025-11-16T09:29:03.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"690d2634b76135b776784328","filtered":false,"isPending":false,"text":"If i could give it a -5 review I would. Horrible customer service, their time to reply is weeks, I've had a payment issue for over a month and have spoken to multiple customer service representatives to which they all say \"I've raised it to the team, it will take some time to review\". Their resolution systems are appalling, getting passed around from person to person and no one has a clue how to solve anything. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-07T00:50:28.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Horrible Customer Service","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-01T00:00:00.000Z","publishedDate":"2025-11-07T00:50:28.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"690d262ad1bf918409a0e415","displayName":"Lewis Jarden","imageUrl":"https://user-images.trustpilot.com/690d262ad1bf918409a0e415/73x73.png","numberOfReviews":1,"countryCode":"AU","hasImage":true,"isVerified":false},"reply":{"message":"Hi Lewis, thank you for sharing your thoughts with us. We understand how frustrating it can be when support isn't as prompt as you need, especially with billing concerns. Sometimes, due to our strict security and account policies, reviews like these might take a bit longer than usual, as we send these requests to our specialized teams for proper handling. That said, we’re glad to see this was resolved, and we really appreciate your patience and understanding throughout the process!","publishedDate":"2025-11-14T19:10:14.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"690b19e9b85f81453cefdbd7","filtered":false,"isPending":false,"text":"I’ve been using Monday.com for quite some time, both in my current company and in my previous one. The platform is generally fine, but it still lacks some essential core features — for example, automatic updates to linked items across main boards. Interestingly, several third-party apps in the marketplace already offer these functions and are among the most popular ones, which says a lot about the product’s current limitations.\n\nWhat has made Monday.com acceptable up to this point is its pricing. However, as your needs grow, you’ll likely end up paying extra for third-party tools to make the system work the way you want.\n\nWe’re currently on the Enterprise Plan and have continuously expanded our number of seats. Unfortunately, their SLA and support experience have been disappointing — slow responses and little genuine engagement when you reach out. The only time they proactively contact us is during contract renewals, usually to increase the price.\n\nDuring my recent renewal meeting, I asked for a clear justification for the price hike. The only response I received was that it’s my responsibility to check their website for new features — a weak argument, especially considering that our operations haven’t benefited from any significant improvements since we first joined.\n\nTo make matters worse, when we wanted to add the Monday Service app for basic needs, we were told that — since we’re on the Enterprise Plan — the only available option is a license costing €65 per month, even though our use case clearly fits within the standard plan.\n\nOverall, this gives a poor customer experience and a clear impression that the focus is not on the customer’s needs, but rather on maximizing revenue. After this renewal year, we’ll begin working towards integrating our operations into another system.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-05T11:33:29.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"OK system, really bad customer service.","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-04T00:00:00.000Z","publishedDate":"2025-11-05T11:33:29.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"678a803942ab39ea7a97d129","displayName":"Marko Petkovic","imageUrl":"https://user-images.trustpilot.com/678a803942ab39ea7a97d129/73x73.png","numberOfReviews":2,"countryCode":"SE","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68fa4390838585f667b39100","filtered":false,"isPending":false,"text":"Really like Monday platform but the customer service has been very poor. Our company currently subscribe to Monday workspace but are trying to migrate over to Dev which we need some help with. We reported an issue on the 3rd of September and were connected with a customer service representative who has either ignored our emails, or stated that they're 'looking into it'. Very frustrating indeed, so we're now looking to move to a better supported platform. Monday isn't cheap so you expect good customer service.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-23T17:02:40.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Really like Monday platform but the…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-23T00:00:00.000Z","publishedDate":"2025-10-23T17:02:40.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"631f54dbdbf1b10012b0c0e5","displayName":"Ben White","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hey Ben! We're happy that you're enjoying using the platform, but sorry to hear that the customer support hasn't been up to our usual standard. We tried looking into this on our side but couldn’t locate a support request tied to this. If you can DM us (or reach out directly to our support team), we’d love to investigate further and get things back on track. We're here and ready to help however we can.","publishedDate":"2025-10-30T15:49:17.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null}],"relevantReviews":[{"id":"6949892431e929a9180f8762","filtered":false,"isPending":false,"text":"We used Monday.com at the heart of our Project management. Until we decided to switch to another tool due to to many limitations we bumped into on Monday.com. Therefore we canceled the yearly subscription, with the resulting message EVERY single Employee of the company has to see not EVERY sindgle Day for the rest of our usage period showing: \n\"Your plan's renewal has been cancelled and you will be blocked on May 8, 2026.\nCustomer support said the only solution for me would be to undo the cancelation. Just confirms our decision to move away from Monday.com after some very promising first years.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-22T20:08:36.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"\"you will be blocked\" - Every Employee. Every Day. For 6 Month.","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-15T00:00:00.000Z","publishedDate":"2025-12-22T20:08:36.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"694989023d98f054f9053758","displayName":"Ben Liese","imageUrl":"https://user-images.trustpilot.com/694989023d98f054f9053758/73x73.png","numberOfReviews":1,"countryCode":"DE","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"695da79dc85cc34591547fba","filtered":false,"isPending":false,"text":"Imposed by my company and for my work, Project management, is completely useless. You can do nothing and the simplest functions are not available because they are not implemented. Don’t waste money on this software. \n\nI just use a common spreadsheet (we all know the name) and works much faster and easier. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2026-01-07T02:23:57.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Useless for project management ","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-30T00:00:00.000Z","publishedDate":"2026-01-07T02:23:57.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"695da75fd7ccaae5778c981c","displayName":"Pedro","imageUrl":"","numberOfReviews":1,"countryCode":"SG","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6762bb4c081376474f846068","filtered":false,"isPending":false,"text":"Monday.com is the best! \nThis website helps us track task management, employee productivity, and give our clients the best outcome possible. Nothing falls through the cracks anymore and gets forgotten. This is so much better than standard spreadsheets we used to use. ","rating":5,"labels":{"merged":null,"verification":{"isVerified":true,"createdDateTime":"2024-12-18T14:08:44.000Z","reviewSourceName":"FileUploadInvitation","verificationSource":"invitation","verificationLevel":"invited","hasDachExclusion":false}},"title":"Monday.com is the best","likes":0,"source":"FileUploadInvitation","dates":{"experiencedDate":"2024-12-18T00:00:00.000Z","publishedDate":"2024-12-18T14:08:44.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6762bb4c8a12063decc57c18","displayName":"Dee","imageUrl":"","numberOfReviews":1,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"676025ec3983a4f3668e1a84","filtered":false,"isPending":false,"text":"MONDAY.com has made our project management much easier overall.  I did like ASANA's ease and animations but Mondays' integrations are very nice as well. \nWe are MAC based so the platform does seem to get a bit glitchy when viewing on occasion but certainly nothing that a simple refresh of the page can't fix.","rating":4,"labels":{"merged":null,"verification":{"isVerified":true,"createdDateTime":"2024-12-16T15:06:52.000Z","reviewSourceName":"FileUploadInvitation","verificationSource":"invitation","verificationLevel":"invited","hasDachExclusion":false}},"title":"MONDAY.com equals easier Project Management...","likes":0,"source":"FileUploadInvitation","dates":{"experiencedDate":"2024-12-16T00:00:00.000Z","publishedDate":"2024-12-16T15:06:52.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"611a669cebe58c0013e3ef75","displayName":"Deborah Huben","imageUrl":"https://user-images.trustpilot.com/611a669cebe58c0013e3ef75/73x73.png","numberOfReviews":6,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null}],"aiSummaryReviews":[{"id":"691d519755d02ee4dcc0707d","filtered":false,"isPending":false,"text":"The tools works well and easy to manage, but the pricing becomes tough to justify. A lot of essential admin control and deeper features are locked behind higher plans. which makes it feel limiting.","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-19T07:11:51.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Super expensive.","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-18T00:00:00.000Z","publishedDate":"2025-11-19T07:11:51.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"69090ef851678e29e782b09d","displayName":"Carly Mcxnie","imageUrl":"https://user-images.trustpilot.com/69090ef851678e29e782b09d/73x73.png","numberOfReviews":2,"countryCode":"US","hasImage":true,"isVerified":false},"reply":{"message":"Hey Carly, we appreciate the feedback here. We’re always reviewing our pricing/plans to make sure they're aligned with the market and that we’re offering as much value as possible across all plans. If there are specific features you feel you're missing in your current plan, feel free to DM us or share them as a feature request here: https://community.monday.com/c/feature-requests/7. We’re always open to hearing what would make the experience better for you!","publishedDate":"2025-11-30T11:53:57.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6895abcd1acef05e3fabdcbc","filtered":false,"isPending":false,"text":"Honest Review: A Love-Hate Relationship with Monday.com\n\nMonday is a visually appealing, easy-to-use, and powerful tool for teams. It offers great integrations and allows you to build robust workflows and dashboards with relative ease. In the early stages, the value is obvious.\n\nBut once you’ve set everything up and your system is running smoothly, the relationship starts to feel strained. The platform stops adding meaningful value—but the billing doesn’t stop. In fact, it often feels like they’re trying to squeeze every last penny out of you.\n\nWe’ve invested a lot into building our processes around Monday, which makes it hard to leave. And they seem to know that. Pricing increases feel disconnected from the value delivered, and the focus appears to have shifted from creating value to milking existing customers—likely to show growth to shareholders as new customer acquisition slows.\n\nIt’s a classic love-hate relationship: we like the product, but feel trapped by the pricing model.","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-08T09:48:29.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Love/hate","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-08-08T00:00:00.000Z","publishedDate":"2025-08-08T09:48:29.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"63aaba0df18d3f0012812918","displayName":"Aviv Blumstein","imageUrl":"","numberOfReviews":2,"countryCode":"IL","hasImage":false,"isVerified":false},"reply":{"message":"Hi Aviv, we’re glad to hear the platform has been helpful in building out your workflows. We really appreciate you sharing what’s worked and where things feel more complicated. Regarding pricing, we aim to be as transparent as possible, but we’d love to better understand the changes you experienced so we can take a closer look. Without access to your account details, it’s hard to speak to specifics, but our goal is never to lock customers in or create a sense of pressure. We want monday.com to feel like a partner in your team’s success, and we’re constantly working to ensure our pricing aligns with the value teams get at different stages of growth. If you’re open to it, please feel free to DM us so we can learn more about your situation and see if there's anything more we can do to improve our relationship.","publishedDate":"2025-08-15T14:59:15.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":2,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"682b52fae5d5e9350f3115ea","filtered":false,"isPending":false,"text":"Excellent app, just too expensive because of the extras needed, they make the pricing plan to be like this.\nAfter that, unsubscribing or canceling the plans is quite difficult. \nThey just try to mix you. ","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-05-19T17:49:14.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Excellent app but....","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-05-19T00:00:00.000Z","publishedDate":"2025-05-19T17:49:14.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"64a5a0678c152400120680b8","displayName":"Diego Furlán","imageUrl":"https://user-images.trustpilot.com/64a5a0678c152400120680b8/73x73.png","numberOfReviews":1,"countryCode":"GT","hasImage":true,"isVerified":true},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67791ea88b76804377b090cd","filtered":false,"isPending":false,"text":"I loved all the features for managing my tasks and project planning that were available on the trial, but the free plan removes almost everything and limits items, so is really not a functional plan. The paid plans are minimum 3 seats and as a solopreneur starting out the cost for 3 seats is too much. If they had a plan for one seat I would be willing to pay but they don't seem to want to have solopreneurs as customers so I will be switching to Notion instead.","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-01-04T13:42:32.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Good features, but only worth it if you have a team and are on a paid plan","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-01-04T00:00:00.000Z","publishedDate":"2025-01-04T13:42:32.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"67791e9042e5b1c2b24cc5c8","displayName":"Lisa","imageUrl":"","numberOfReviews":1,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hey Lisa, thank you for sharing your experience with us. We're happy to hear that you love the features during your trial. Our platform is primarily designed for teams, which is why our plans start with a minimum of three users. However, we understand that solopreneurs like you may require a more tailored solution. We're always looking for ways to meet the diverse needs of our user base, so we appreciate your feedback as we continue to develop our pricing structures. ","publishedDate":"2025-01-10T21:19:10.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6949892431e929a9180f8762","filtered":false,"isPending":false,"text":"We used Monday.com at the heart of our Project management. Until we decided to switch to another tool due to to many limitations we bumped into on Monday.com. Therefore we canceled the yearly subscription, with the resulting message EVERY single Employee of the company has to see not EVERY sindgle Day for the rest of our usage period showing: \n\"Your plan's renewal has been cancelled and you will be blocked on May 8, 2026.\nCustomer support said the only solution for me would be to undo the cancelation. Just confirms our decision to move away from Monday.com after some very promising first years.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-22T20:08:36.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"\"you will be blocked\" - Every Employee. Every Day. For 6 Month.","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-15T00:00:00.000Z","publishedDate":"2025-12-22T20:08:36.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"694989023d98f054f9053758","displayName":"Ben Liese","imageUrl":"https://user-images.trustpilot.com/694989023d98f054f9053758/73x73.png","numberOfReviews":1,"countryCode":"DE","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69419385ebd5c34f14e4cb8b","filtered":false,"isPending":false,"text":"Passed us onto a 3rd party on their approved list to build a custom planner in their platform. Failed to deliver the build as per the brief, prior to testing it Monday threatened to close the platform if we didn’t pay the £7,000 subscription fee which would then lose all our of data so we would have paid the 3rd party approx £7,000 for nothing. Mis-selling and sharp practice to the extreme. Our dedicated Monday advisor hasn’t even been in touch to sort any issues out. Having to go down the legal route to recover the £14,000. Please don’t put yourself through the same experience we did.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-16T19:14:45.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Don’t make our mistake","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-05-01T00:00:00.000Z","publishedDate":"2025-12-16T19:14:45.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6071bff00a30fd001b075f46","displayName":"JRev","imageUrl":"","numberOfReviews":10,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"694eb2741d697bab63bd21c0","filtered":false,"isPending":false,"text":"RUN from this company. Very deceitful practices and they WILL NOT GIVE A REFUND!! We wanted to use monday.com for our small business, but after 81-days we decided it was more than we needed for our small business. (Mind you we had been traveling and holidays between November/December.) I had paid for a full year so I wrote to simply have the remainder of the year refunded. Seems like a typical business practice. However, instead of helping they referred me to their \"legal statement,\" which basically says after 30-days THEY WILL NOT GIVE YOU ANY MONEY BACK. I question any company that holds people hostage and doesn't refund for services that aren't rendered. Terrible business practices and in addition, you will NEVER GET TO TALK TO A HUMAN. It's only email or text support. Don't get fooled like we were. Run from monday.com!","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-26T18:06:13.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"RUN from this company","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-25T00:00:00.000Z","publishedDate":"2025-12-26T18:06:13.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6945f21331cbb9968675fe00","displayName":"Michael \u0026 Nicole Karnowski wit","imageUrl":"https://user-images.trustpilot.com/6945f21331cbb9968675fe00/73x73.png","numberOfReviews":2,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6931e6bf1fd9a2c0972b8c0b","filtered":false,"isPending":false,"text":"They have a very sneaky auto upgrade feature, if you invite an extra person and don’t get the guest or member notification correct, they auto upgrade and bill you £1000 a time. It’s caught me out and if it’s over 30days before you notice the bill they won’t refund.  \n\nIn response to the below, I didn't get any notification, they just bill. I had a lengthy discussion with the team. They do not seem to understand the term pro rata - I was charged around £1k / I had around half the time unused and they offered me £46 - as I said at the time that is not how pro rata works! There was no time/cost division applied. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-04T21:53:35.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Be careful!! They have a sneaky £1k auto upgrade…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-03T00:00:00.000Z","publishedDate":"2025-12-04T21:53:35.000Z","updatedDate":"2025-12-18T12:41:11.000Z","submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6931e6b2d7ccaa96365dcd33","displayName":"Alex Ellis","imageUrl":"https://user-images.trustpilot.com/6931e6b2d7ccaa96365dcd33/73x73.png","numberOfReviews":1,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hey Alex, we apologize for the frustration here. It sounds like there may have been some confusion around how subscription upgrades work. When you’re on a paid plan, adding new members to a subscription can result in changes to the billing and tier plan. We typically send multiple notifications ahead of any changes so you have the opportunity to review and adjust your subscription before it takes effect. You can read more about how that works here: https://support.monday.com/hc/en-us/articles/360016123760-How-to-manage-an-auto-upgrade#h_01K45931VBB7JN8887JZKH2G1A\n\nWe took a quick look at your support history and saw that our team offered a prorated refund to reflect the time already used on the upgraded plan. That said, we’re sorry for any inconvenience this may have caused, and we’re here if you have any further questions or need help with anything else. Our support team is always happy to assist!","publishedDate":"2025-12-11T14:46:08.000Z","updatedDate":"2025-12-11T18:13:10.000Z"},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"692856641c7328297f1cc559","filtered":false,"isPending":false,"text":"Absolutely appalling communication from the team. Lack of development in key areas (seriously, check their forum, basic requests from 2019 still outstanding) and just overall a bit of a letdown in terms of service! \n\nPricing is horrific, because you WILL have to pay additional for 3rd Party Apps to achieve something very basic. \n\nIf a feature request can be achieved by a third party app, they simply won't develop Monday, you will be told to buy apps constantly.\n\nFocus seems to be entirely on AI and poor implementation of apps. They have software called Vibe which is supposed to build apps, but it can't be relied upon as the data is inconsistent.\n\nYou can see a pattern with the reviews on this website, too. Very, very disappointed.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-27T15:47:16.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Overpriced and Poor Development (THERES A THIRD PARTY APP FOR THAT!)","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-11-21T00:00:00.000Z","publishedDate":"2025-11-27T15:47:16.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6925bad6ef3d6c6b2dd619b8","displayName":"Foxless Foxless","imageUrl":"https://user-images.trustpilot.com/6925bad6ef3d6c6b2dd619b8/73x73.png","numberOfReviews":2,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hey there, we really appreciate your honest feedback. It’s super important for us to clarify that we’d never rely on third-party apps instead of building core features. The Apps Marketplace is there to give teams extra flexibility for more specific needs, but would never be a replacement for our core product development. These two efforts work in parallel, and both are critical to how we continue to grow the platform. We’re constantly investing in the core monday.com experience. \n\nIf you do feel there is something missing we’re always open to hearing more, please feel free to DM us or share it on our feature request page! We do prioritize based on demand, so while some older requests may still be open, we’re making sure we focus where the need is greatest. \n\nAs for monday vibe, in few cases, it loads the first 100 items by default to keep things fast, but you can tell the chat to “show data based on all items in the board” to avoid that. We're actively working on making the AI smarter so this step won’t be needed in the future. Hope this helps!","publishedDate":"2025-11-30T12:47:40.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68e4051428d791d83b80b259","filtered":false,"isPending":false,"text":"AVOID!! \n\nOver the past year, our account has been consistently overcharged. Although our team has only had 5 active members, we were billed for 10, and this discrepancy persisted for an extended period. \n\nWe have been overcharged by AT LEAST £1200, and Monday is refusing to refund or credit.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-06T20:06:13.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"AVOID!","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-10-06T00:00:00.000Z","publishedDate":"2025-10-06T20:06:13.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68e4050c7b741ce7dcb0846e","displayName":"Lyla Gibb","imageUrl":"https://user-images.trustpilot.com/68e4050c7b741ce7dcb0846e/73x73.png","numberOfReviews":1,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hi there Lyla, we appreciate you flagging this and are very sorry to hear about your experience. We've looked into this on our side and it seems our support team has already been in touch to help resolve things. If you haven’t seen their latest message helping to resolve this issue, please check your inbox or DM us on any social channel so we can make sure it’s followed up quickly. We’d love to help get this sorted for you!","publishedDate":"2025-10-09T12:46:11.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68e5028757939c9adaa20e05","filtered":false,"isPending":false,"text":"No demo for prospective customers.\n\nI took a free trial of the platform and, wanting to move forward, requested a demo with one of their team. They signposted me to their 'training videos' instead. What kind of platform doesn't do demos for prospective clients? Why should I have to trawl through their training videos. What an awful UX.\n\nWent with an emerging AI solution instead. Monday - get it together, or lose business!","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-07T14:07:35.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"No demo for prospective customers.","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-06T00:00:00.000Z","publishedDate":"2025-10-07T14:07:35.000Z","updatedDate":"2025-10-08T06:27:18.000Z","submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"597ef3d50000ff000ab58e4a","displayName":"E. V. ","imageUrl":"","numberOfReviews":25,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hey there! Appreciate you taking the time to share this. For smaller teams just getting started, our process typically involves our customer experience team, who don’t offer live demos - but they do try to make onboarding as smooth as possible through guided training videos and by connecting users with our certified partners for more personalized support when needed. That said, once an account is connected with a dedicated sales rep, there’s often more flexibility for a live call or demo. We know that’s not always the case early on, so we do appreicate the helpful feedback!","publishedDate":"2025-10-16T10:47:39.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67fdb80ec947d977d3b435a4","filtered":false,"isPending":false,"text":"This is basically a glorified excel with less options to automate and anything outside that has an extra cost. It's extremely buggy and loading time is huge. We used to be on ClickUp and that was 10x times faster, if anyone is ever considering moving to Monday might as well consider using Google Sheets instead. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-04-15T03:36:14.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"This is basically a glorified excel…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-04-15T00:00:00.000Z","publishedDate":"2025-04-15T03:36:14.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5342f44300006400016d03b7","displayName":"Paulina Tabarini","imageUrl":"https://user-images.trustpilot.com/5342f44300006400016d03b7/73x73.png","numberOfReviews":9,"countryCode":"GT","hasImage":true,"isVerified":false},"reply":{"message":"Hi Paulina, thanks so much for taking the time to share your thoughts with us. We’re really sorry to hear this was your experience. Our platform is built for reliability, so the bugs and slow loading you mentioned definitely shouldn’t be happening consistently. Your feedback is really helpful as we work to improve, and we’d love to better understand what went wrong. If you’re open to it, feel free to DM us on any of our social channels, we’re always here to help and happy to take a closer look.","publishedDate":"2025-04-20T15:02:21.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6837fe7bcdccecc72783cd02","filtered":false,"isPending":false,"text":"We were double billed, and refunded when I alerted PayPal. However, subsequently they blocked access to the product, despite full payment of USD720 on the second of April 2025. After reading many similar reviews, it appears that this is a common issue. Tried for a month and a half to resolve , but their responses totally unhelpful. I wouldn't like to use the word fraud, but I'm struggling to understand their actions. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-05-29T08:28:12.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Double billed and now refused access","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-04-02T00:00:00.000Z","publishedDate":"2025-05-29T08:28:12.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6837fe722f2478204f05793a","displayName":"KuDeTa Bali","imageUrl":"https://user-images.trustpilot.com/6837fe722f2478204f05793a/73x73.png","numberOfReviews":1,"countryCode":"ID","hasImage":true,"isVerified":false},"reply":{"message":"Hi there, thanks for sharing your experience, and we’re very sorry to hear it’s been a frustrating one. We understand how concerning unexpected charges or account issues can be, and we’d really like to look into this further for you. Based on what you’ve shared, it’s not fully clear what may have caused the billing issue, but we want to get to the bottom of it. If you’re able to reach out to our support team directly or DM us on IG or X with your account details and any relevant context, we would love to investigate and help resolve this as quickly as possible!","publishedDate":"2025-06-01T08:43:25.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6887233aa223b474d708a75e","filtered":false,"isPending":false,"text":"They deprecated an Info Box (a simple textbox which could be added to an item) which is fine. But there is no way to export the contents of the Info boxes (api or otherwise).\nNow imagine thousands of items with those boxes and no way to migrate or export these.\n\nA company that is so indifferent about protecting your data should be avoided at all costs.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-07-28T09:14:02.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"They deprecated an Info Box","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-07-21T00:00:00.000Z","publishedDate":"2025-07-28T09:14:02.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6887232ab7b81752015ef1dd","displayName":"thehappydev","imageUrl":"","numberOfReviews":1,"countryCode":"NL","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6941c86a32103aeb40f864fc","filtered":false,"isPending":false,"text":"Service auto-renews with no email notification. By the time I noticed the payment had gone through, I was not able to get a refund because I was out of the 30-day window. Scam.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-16T23:00:26.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Watch for auto-renew scam....","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-16T00:00:00.000Z","publishedDate":"2025-12-16T23:00:26.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6941c8536148eaa1cb0be012","displayName":"Zack Gl","imageUrl":"https://user-images.trustpilot.com/6941c8536148eaa1cb0be012/73x73.png","numberOfReviews":1,"countryCode":"CA","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68e58973de79cd5cef4e26ea","filtered":false,"isPending":false,"text":"Customer support is terrible. The platform suddenly stopped saving street addresses in both the main dashboard and on the calendar. Support person wanted me to try all manner of things to figure out if there was a “bug” on the platform. As a paying customer, I should be shelling out money for a fully operational product that is not in beta and not experiencing “bugs”. Shameful.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-07T23:43:15.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Customer support is terrible","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-07T00:00:00.000Z","publishedDate":"2025-10-07T23:43:15.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68e5894b7e1369684460ea53","displayName":"Char","imageUrl":"","numberOfReviews":1,"countryCode":"US","hasImage":false,"isVerified":false},"reply":{"message":"Hey there Char, we’re really sorry to hear about this experience and completely understand your frustration. This definitely isn’t the usual experience on monday.com, and we’d love to check if things have since been resolved for you. If you’re still running into any issues, please DM us on social and we’ll make sure it’s escalated to our senior support team right away!","publishedDate":"2025-10-09T12:57:01.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"689adbf05b3177245e30d89f","filtered":false,"isPending":false,"text":"Monday.com features are very lousy. You cannot increase the seats one by one. It has to buy 5, 7, 10, 12, etc. Another security issue is \"Authorised Domain\", which is enabled by default. The issue is that you have auto-joined your team and used up a free seat even if you are not in the same team without the Owner/Admin's permission and acknowledgement. It won't notify you either unless you check the user list yourself. The owner/admin is only adding the card and paying for the billing, without any other functionality. We have used it for almost two years and it shocked me. Decided that we're not going to renew after this year unless they change these stupid flows and features.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-12T08:15:12.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Monday.com features are very lousy","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-08-12T00:00:00.000Z","publishedDate":"2025-08-12T08:15:12.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"689adbdc960069f94ffe762c","displayName":"l...","imageUrl":"","numberOfReviews":1,"countryCode":"SG","hasImage":false,"isVerified":false},"reply":{"message":"Hi there, thank you for taking the time to share your honest feedback. We’re more than happy to help clarify things and support you however we can. When it comes to managing seats, we completely understand how it can feel limiting not to have the flexibility to add seats one by one. We know this may not be ideal for every team, so we'll be sharing this feedback with our product and pricing teams as we continue to explore ways to improve our structure.\n\nRegarding the authorized domain setting, to clarify when this setting is turned on, anyone with an email address from the authorized domain can join the account without an invitation. If you’d prefer to turn this off, you can do so by going to Admin \u003e Security \u003e Authentication \u003e Edit Email and Password. Admins can also control whether members or viewers are able to invite others from the domain.\n\nIf you’d like to explore this feature further, you can read more about it at https://support.monday.com/hc/en-us/articles/360002430099-How-to-invite-users-to-join-an-account#01GQWP2YN24HED2R9BVTWPMY0K. Of course, if you have any other questions or need help following the steps, we’re here for you.","publishedDate":"2025-08-15T17:33:45.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68d45d3464e12148663839e5","filtered":false,"isPending":false,"text":"This is an easy to use task management application. It is not an out-of-the-box Project Portfolio Management (PPM) application. Requires using their propriety code for each field to be effective, but there are limitations. I tried to use as a PPM and quickly learned this was not sustainable for an enterprise environment. The costs also did not justify the amount of effort to setup and maintain. I recommend for small organizations where best-in-class project management is not the main objective.  \n\nSales and other teams love using this as you can add pretty fields and make some nice lists. If this is what is needed, then you will love Monday,com","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-09-24T23:05:56.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"This is an easy-to-use task management…","likes":0,"source":"Organic","dates":{"experiencedDate":"2024-12-15T00:00:00.000Z","publishedDate":"2025-09-24T23:05:56.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5877b7b80000ff000a6b9ea9","displayName":"Tess","imageUrl":"","numberOfReviews":3,"countryCode":"US","hasImage":false,"isVerified":false},"reply":{"message":"Hey Tess, really appreciate your candid feedback! We’re sorry to hear it didn’t quite meet your needs for an enterprise setup. We actually have Work Management features designed for teams managing larger initiatives at scale (monday.com/w/work-management-for-enterprise), so we’d love to hear more about what felt missing for you. If you’re open to it, feel free to DM us on any social channel and we’d be happy to take a closer look together!","publishedDate":"2025-10-09T12:23:49.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68cff34b4203d92f47c6fa91","filtered":false,"isPending":false,"text":"Monday.com is simple and robust, making it great for our company—but pricing, add-ons, and mandatory Enterprise features hold it back. Even basic admin access to all boards (cannot do in Pro or Growth), user membership audits (need enterprise plan), and automations (credit system) come at a premium.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-09-21T14:44:59.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Pricey","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-09-21T00:00:00.000Z","publishedDate":"2025-09-21T14:44:59.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5e7a179cbaa5180dac1c576d","displayName":"Jaypee De Vera","imageUrl":"https://user-images.trustpilot.com/5e7a179cbaa5180dac1c576d/73x73.png","numberOfReviews":8,"countryCode":"SA","hasImage":true,"isVerified":false},"reply":{"message":"Hey Jaypee, thank you for taking the time to share this honest feedback, we really appreciate it. Pricing and feature access are things we’re always reviewing to make sure they feel fair and bring value to every type of team. We appreciate this flag and will make sure it's taken on board!","publishedDate":"2025-10-09T12:21:44.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68fa4390838585f667b39100","filtered":false,"isPending":false,"text":"Really like Monday platform but the customer service has been very poor. Our company currently subscribe to Monday workspace but are trying to migrate over to Dev which we need some help with. We reported an issue on the 3rd of September and were connected with a customer service representative who has either ignored our emails, or stated that they're 'looking into it'. Very frustrating indeed, so we're now looking to move to a better supported platform. Monday isn't cheap so you expect good customer service.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-10-23T17:02:40.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Really like Monday platform but the…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-23T00:00:00.000Z","publishedDate":"2025-10-23T17:02:40.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"631f54dbdbf1b10012b0c0e5","displayName":"Ben White","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hey Ben! We're happy that you're enjoying using the platform, but sorry to hear that the customer support hasn't been up to our usual standard. We tried looking into this on our side but couldn’t locate a support request tied to this. If you can DM us (or reach out directly to our support team), we’d love to investigate further and get things back on track. We're here and ready to help however we can.","publishedDate":"2025-10-30T15:49:17.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6863e6c2e23d6dbe26ec1629","filtered":false,"isPending":false,"text":"At our 1 year renewal Monday notified us ,via online call, that they are breaking out our plan into two (CRM and Workflow), they also substantially increased our per seat price on each side of the platform. This resulted in more than doubling the platform cost after building company work flows around the platform. They then didn't e-mail us through the price increase till after the renewal date, at which point they froze all access to the plat form. They have essentially held our workflows and data hostage. The price increase they sent through after freezing the platform came in higher than the previously discussed rate. The Monday team has proven extremely difficult to get hold of to discuss the matter. We currently have no use of the platform. This is an extremely predatory company and should be avoided at all costs.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-07-01T15:46:42.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Predatory Company to be avoided at all costs!!!","likes":2,"source":"Organic","dates":{"experiencedDate":"2025-07-01T00:00:00.000Z","publishedDate":"2025-07-01T15:46:42.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6863e6514e662d34d9573886","displayName":"Alexander","imageUrl":"","numberOfReviews":1,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hey Alexander, thank you for sharing. We're sorry to hear how frustrating this experience has been. We'd like to get a better understanding of what happened with your renewal and account access. We’re not able to locate your details at the moment, but if you could DM us on IG or X, we’ll make sure this is escalated and reviewed by our senior CX and billing team. We’re here to help and would appreciate the chance to look into this further for you.","publishedDate":"2025-07-15T19:56:49.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67c8af64fcba50519239d01c","filtered":false,"isPending":false,"text":"I used monday.com's online assistant to resolve my problem, that my board pages wouldn't load. I tried all of their written solutions as well as the solutions the assistant suggested, (just a repeat of the written suggestions), none of which worked. I was then told to log in to my account if I wanted human support - but, of course, the problem is that monday.com won't open, so I can't log in to my account. When my boards are critical to keeping track of my projects, this failure makes completing my job effectively very difficult. Very disappointed.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-03-05T22:09:08.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Boards wouldn't load","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-03-06T00:00:00.000Z","publishedDate":"2025-03-05T22:09:08.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"67c8af565351f4443297429b","displayName":"Tom Baldwin","imageUrl":"https://user-images.trustpilot.com/67c8af565351f4443297429b/73x73.png","numberOfReviews":1,"countryCode":"AU","hasImage":true,"isVerified":false},"reply":{"message":"Hey Tom, we're sorry to hear you're running into some trouble with your boards. We know how important they are for managing your projects. We're having a bit of a hard time finding your account, but we’d love to help you out right away. \n\nIf you're still facing issues, could you please DM us on Instagram or X? Our support team is on standby and ready to help you!\n","publishedDate":"2025-03-14T16:30:31.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"690d2634b76135b776784328","filtered":false,"isPending":false,"text":"If i could give it a -5 review I would. Horrible customer service, their time to reply is weeks, I've had a payment issue for over a month and have spoken to multiple customer service representatives to which they all say \"I've raised it to the team, it will take some time to review\". Their resolution systems are appalling, getting passed around from person to person and no one has a clue how to solve anything. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-07T00:50:28.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Horrible Customer Service","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-01T00:00:00.000Z","publishedDate":"2025-11-07T00:50:28.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"690d262ad1bf918409a0e415","displayName":"Lewis Jarden","imageUrl":"https://user-images.trustpilot.com/690d262ad1bf918409a0e415/73x73.png","numberOfReviews":1,"countryCode":"AU","hasImage":true,"isVerified":false},"reply":{"message":"Hi Lewis, thank you for sharing your thoughts with us. We understand how frustrating it can be when support isn't as prompt as you need, especially with billing concerns. Sometimes, due to our strict security and account policies, reviews like these might take a bit longer than usual, as we send these requests to our specialized teams for proper handling. That said, we’re glad to see this was resolved, and we really appreciate your patience and understanding throughout the process!","publishedDate":"2025-11-14T19:10:14.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69146227c738b68cb435701f","filtered":false,"isPending":false,"text":"We have a small business and still the platform can not handle our workload. The platform constantly freezes, bugs out and incorrectly loads our data. After a long attempt transfer to this CRM we will have to transfer everything back to our old platform. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-12T12:32:07.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"We have a small business and still the…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-12T00:00:00.000Z","publishedDate":"2025-11-12T12:32:07.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"600022b042e72e0019d8dd00","displayName":"cameron spencer","imageUrl":"","numberOfReviews":6,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hey Cameron, really sorry to hear this has been your experience - that definitely shouldn’t be happening consistently. What you’re describing isn’t typical of how our CRM platform usually performs, so we’d love to take a closer look before you go through the hassle of switching back. If you’re open to it, feel free to DM us on social and we can connect you to the support team, or the fastest route would be to open a support ticket via your monday account or our website. We’d love to help!","publishedDate":"2025-11-16T09:29:03.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67ab8f3df86d0c25d1447fae","filtered":false,"isPending":false,"text":"Tons of bugs in the platform, and not small ones either, makes a very large number of features unusable. Support takes weeks to even acknowledge the bugs, then says they have someone working on it but no ETA for when it'll get patched. Expect a constantly up and down experience of features working and randomly breaking. If you rely on any certain functionality for your work flow I would highly avoid this platform. \n\nUsing the current version of my OS and browser and they claim full support for it. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-02-11T19:56:13.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Super buggy, next to no support ","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-02-10T00:00:00.000Z","publishedDate":"2025-02-11T19:56:13.000Z","updatedDate":"2025-02-14T01:04:10.000Z","submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6107513132cb4c0013449366","displayName":"Blake Finley","imageUrl":"","numberOfReviews":31,"countryCode":"US","hasImage":false,"isVerified":false},"reply":{"message":"Hi there Blake, we’re really sorry to hear about this experience. Our platform is built for reliability, so these issues shouldn’t be happening consistently. We can see you have an open ticket, and we’ve made sure a senior member of our support team will be in touch as soon as possible to help resolve this. We truly appreciate your patience and want you to know we’re doing everything we can to get this sorted. If there’s anything else you’d like to share, please don’t hesitate to reach out at support@monday.com. We’re here to help!","publishedDate":"2025-02-16T12:14:53.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":4,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"689c1399f5e6590debe2771a","filtered":false,"isPending":false,"text":"I'll start by saying Monday is a brilliant concept and it has the power to be a one stop app to run any business. I've tried it several times for months/weeks at a time but it fails me every time.\nUnfortunately, it takes far too much time and effort to sort out integrations and the templates are to basic to have any impact. \nThey also have so many paid add ons that it becomes more expensive than its competitors if you want it to do the same.\nThe worse thing for me is the customer service. I've tried to upgrade to enterprise a other things and requested call back many times only to be let down. I once spent 40hrs building integrations and required tech support numerous times and the lack of help has been so frustrating I have cancelled and felt compelled to write this.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-13T06:24:57.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"I'll start by saying Monday is a…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-08-12T00:00:00.000Z","publishedDate":"2025-08-13T06:24:57.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"689c107f64d5cf0ad0930174","displayName":"jason treeby","imageUrl":"https://user-images.trustpilot.com/689c107f64d5cf0ad0930174/73x73.png","numberOfReviews":2,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hi Jason, thank you for taking the time to share your thoughts. We're sorry to hear that your experience didn’t reflect the level of support and ease we’re striving to deliver. Our goal is to build a platform that feels like a true extension of your workflows, not something that creates added frustration. \n\nOur support team is waiting your response to help but we’d love the opportunity to schedule a call, both to offer assistance where needed and to better understand your feedback so we can pass it directly to our Product and CX teams. If you’d be open to that, please DM us on socials. We’re here, and we’d really value the chance to listen and learn from your experience.","publishedDate":"2025-08-15T16:10:41.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67ae96122b173487ef22cdf9","filtered":false,"isPending":false,"text":"We've had numerous major issues over the last few weeks that their support has acknowledged, but still not fixed. As of a few days ago their platform started deleting data at random, won't show up in the archive or deleted pages, just gone. This platform is HORRIBLY unstable. If you're not deeply committed yet run the other way. \n\nEdit: Three months into these platform bugs and no ETA from Monday on when their dev team will address it. They asked for my schedule to set up a meeting with their dev team 2 or 3 weeks back, told them I was wide open, they still haven't scheduled that meeting yet either. The claims on their website for support are absolutely fake. I've never seen a support department this woefully inadequate. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-02-14T03:02:10.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"More issues than you'll be able to count. Support emails but never does anything. ","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-02-11T00:00:00.000Z","publishedDate":"2025-02-14T03:02:10.000Z","updatedDate":"2025-03-11T00:06:58.000Z","submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6107513132cb4c0013449366","displayName":"Blake Finley","imageUrl":"","numberOfReviews":31,"countryCode":"US","hasImage":false,"isVerified":false},"reply":{"message":"Hi Blake, we understand your frustration and really do appreciate you bringing this to our attention. As mentioned in our previous response, we’ve made sure a senior member of our support team is looking into your ticket, and we’re doing everything we can to get this resolved as soon as possible. If you have any further details to share, please feel free to reach out at support@monday.com.","publishedDate":"2025-02-16T12:30:58.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":4,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6814dfa287537ec4ce45f46c","filtered":false,"isPending":false,"text":"If I could give negative stars to customer service, I would.  There is no option to talk to someone and the chat is ridiculous.  \nI paid almost $4000 for my company's subscription and had to upgrade to almost $6000 within a few months because we ran out of seats.  They did a prorated amount for the unused days on the first subscription but absolutely refused to refund the tax that was clearly already paid for.  Now I have a huge subscription that I'd love to change because if I ever have an issue again in the future, I know I will get absolutely no help.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-05-02T17:07:14.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"If I could give negative stars to…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-05-02T00:00:00.000Z","publishedDate":"2025-05-02T17:07:14.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6814df9bbf768b574eeaf612","displayName":"Kristina Shaw","imageUrl":"https://user-images.trustpilot.com/6814df9bbf768b574eeaf612/73x73.png","numberOfReviews":2,"countryCode":"US","hasImage":true,"isVerified":false},"reply":{"message":"Hi Kristina, we really appreciate your feedback and are sorry to hear the communication around this wasn’t clearer. I can see that someone from our billing department has been in touch via our support channel and explained where there may have been a miscommunication and the breakdown of the charges. We always aim to be as transparent as possible, and we appreciate you bringing this to our attention. If anything still feels unclear or you need help with your current plan, feel free to reach out, we’re here to help.","publishedDate":"2025-05-06T16:16:59.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"682fc2cb4c43828d51191b36","filtered":false,"isPending":false,"text":"The product itself is great. If you are using the free version, I would highly recommend. \nMy issue with the \"support\", or lack of.\nPaid subscriptions are automatically debited. we have been using this product since 2022.\nOut of nowhere, we were deducted double the amount and 2 months before our scheduled deduction was due to occur. I have been communicating with support for 2 weeks with no resolve. They are refusing to accept that the deduction was even made!\nOn top of that, I decided to cancel my subscription, but I cannot. My dashboard appears to not be working, and apparently, they cannot cancel it from their end. \nSuch as shame. We really enjoyed using the software.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-05-23T02:35:23.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"The product itself is great, as long as you don't have to pay for it","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-05-19T00:00:00.000Z","publishedDate":"2025-05-23T02:35:23.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"644f4c9672c55b001318f6c0","displayName":"Jay Dee","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hi Jay, thanks for sharing your kind words about the platform. We're sorry to hear how frustrating the billing experience has been. We’d like to understand more about what happened here and escalate this to our senior support team to make sure you get the help you need as soon as possible. Please DM us on Instagram or X with your account details so we can look into this right away. ","publishedDate":"2025-06-05T17:19:48.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68386d74fafd9946da68cf4c","filtered":false,"isPending":false,"text":"Input all quotes onto the system for them to completely wipe the quotes system and be told that was meant to be a tool to create quotes and invoices, not to store them. A CRM system is built to store information No information can be retrieved meaning that months of work is lost \n\nEdit after response. I have already spoken to your team m, the team told me that it’s not meant for storage and that my months worth of work could not be retrieved. Awful system. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-05-29T16:21:40.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Deleted all quote information","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-05-29T00:00:00.000Z","publishedDate":"2025-05-29T16:21:40.000Z","updatedDate":"2025-06-05T17:30:55.000Z","submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"609d1710a8b78200198b8c4f","displayName":"Emma Redmond","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hi Emma, thanks for flagging this. We're sorry to hear you're having issues with your quotes, and we’d love to understand exactly what happened so we can help. Could you please DM us on Instagram or X with more details (like your account email and any error messages)? Our senior support team will jump on this right away to see what’s going on.","publishedDate":"2025-06-05T17:25:42.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67d313151f5e627c93c089e7","filtered":false,"isPending":false,"text":"Time wasters - we’re a not-for-profit organisation and so applied to them as their website indicates there’s no charge if we meet their criteria. Having been rejected, then appealing, then having further emails - they don’t mean not-for-profits - they mean registered charities. We wasted so much time inputting stuff and getting set up on a basis that was incorrect - very unhelpful - won’t bother with them again in any guise. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-03-13T19:17:09.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Time wasters ","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-03-13T00:00:00.000Z","publishedDate":"2025-03-13T19:17:09.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6694c3ff1c520451369f9b74","displayName":"Jecabe","imageUrl":"","numberOfReviews":20,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hi there, thank you for sharing your thoughts with us. We completely understand that navigating application processes can be frustrating, and we’re sorry to hear that your experience didn’t meet expectations. To provide some clarity, the eligibility for the monday.com NGO plan is determined by our trusted partner, Goodstack, who carefully reviews each application based on a specific set of criteria. We do our best to make the eligibility criteria as transparent as possible, and they’re outlined on our eligibility page, found here: https://monday.com/nonprofits/eligibility\n\nWe appreciate you taking the time to apply. We’d be happy to connect directly to better understand your needs and explore other options or support we might be able to offer. ","publishedDate":"2025-04-25T15:42:11.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6889f8a422e9cb13c7574f8b","filtered":false,"isPending":false,"text":"I hate this company with my guts because of all the spam they've been making on ads on youtube for years.\n\nI've also used it for work and can tell from experience, I don't know what all the fuss of their ads is about. I hated using it. I never found it particularly useful, it would have been easily replaced by a whiteboard or Notion, which is free.\n\nI'm a millennial and I'm good with computers. Yet I can say it's not worth it spending time trying to learn how to use monday.\n\nI hate monday.com","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-07-30T12:49:08.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"I hate this company with my guts…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-07-01T00:00:00.000Z","publishedDate":"2025-07-30T12:49:08.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"64d3694abc0e080011e3fc31","displayName":"Gabriela Razazi","imageUrl":"https://user-images.trustpilot.com/64d3694abc0e080011e3fc31/73x73.png","numberOfReviews":63,"countryCode":"AU","hasImage":true,"isVerified":true},"reply":{"message":"Hi Gabriela, thanks for taking the time to share your thoughts. We're sorry to hear your experience didn’t meet your expectations. We’d love to understand more about what felt off, what specifically didn’t feel useful, or where it missed the mark for your workflow. Feedback like yours helps us see where we need to improve, so if you’re open to sharing more via DM on social, we’re all ears.","publishedDate":"2025-07-31T19:48:17.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68b078466cf791f1a809e2ed","filtered":false,"isPending":false,"text":"Lack of cost transparency.  They charge per seat but only allow a minimum of 3 seats.  This model and price point for the services the basic package gives you is useless.  Great for mid level companies but not a for for sbo's","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-28T17:39:50.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Lack of cost transparency","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-08-25T00:00:00.000Z","publishedDate":"2025-08-28T17:39:50.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"688a2ad004313e69dc3e1460","displayName":"Landon McDuff","imageUrl":"https://user-images.trustpilot.com/688a2ad004313e69dc3e1460/73x73.png","numberOfReviews":2,"countryCode":"US","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67d38e3a01f225e77a4c7453","filtered":false,"isPending":false,"text":"Don't waste your time if you're just looking for a simple organisational tool. The free trial includes everything but they don't tell you that the free version includes next to nothing. It limits you to 200 \"items\" which is their terminology for rows in an excel/google sheets doc. 200 ITEMS!? What good is that? I spent a lot of time setting it up and was happy with it until it became clear how they operate and what the limits were. It would be useful and I would have considered paying for it as a personal user if the prices were not so high and if they were just honest about how they operate upfront. What a disappointment. It takes so much to figure out how to make it work and then it hits you.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-03-14T04:02:34.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Don't waste your time","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-03-14T00:00:00.000Z","publishedDate":"2025-03-14T04:02:34.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"67d38dbf267d3edb3e231c5e","displayName":"Timothy Lewin","imageUrl":"https://user-images.trustpilot.com/67d38dbf267d3edb3e231c5e/73x73.png","numberOfReviews":1,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hey Timothy, thank you for your feedback. Our free plan is ideal for those new to project management software, as it covers all the basics to help get people started. However, we understand it has limitations that may not be a fit for everyone. We are always looking for ways to make the free plan smoother and more useful for everyone, so we really appreciate this feedback. ","publishedDate":"2025-03-14T16:51:01.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68938dbc1339819134f84f76","filtered":false,"isPending":false,"text":"WORST CUSTOMER SUPPORT ever!\n\nYou only get tons of autoresponder \"AI\" answers — no real support!\n\nDon't spend your money on this app. Totally horrible!!\n\nBEWARE!!\n\nI can prove everything with screenshots!!!\n\n\n\n\n","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-06T19:15:40.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"WORST CUSTOMER SUPPORT ever!","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-08-06T00:00:00.000Z","publishedDate":"2025-08-06T19:15:40.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"66869840523fa6819adbb6a7","displayName":"Manfred","imageUrl":"","numberOfReviews":7,"countryCode":"DE","hasImage":false,"isVerified":false},"reply":{"message":"Hi there, we’re sorry to hear this has been your experience but we do appreciate the feedback. Any automations are there to streamline the process and get you faster answers for common questions, but we know some issues need a human touch. Our dedicated support team is always ready and there to help with complex issues or anything that falls outside the usual flow. If there’s something specific we can assist with, feel free to DM us on Instagram, Facebook, or X, and we’ll make sure it gets in front of the right person.","publishedDate":"2025-08-11T13:19:27.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"691bdcb0889745de49f086b5","filtered":false,"isPending":false,"text":"poor customer service, and it keeps on bugging. i only have small team yet it can't handle our basic workflow properly...","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-18T04:40:48.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"keeps on bugging......","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-11-14T00:00:00.000Z","publishedDate":"2025-11-18T04:40:48.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"691a9e0029e259f61fccc31a","displayName":"Thayer Quinn","imageUrl":"https://user-images.trustpilot.com/691a9e0029e259f61fccc31a/73x73.png","numberOfReviews":3,"countryCode":"ES","hasImage":true,"isVerified":false},"reply":{"message":"Hey Thayer, appreciate the feedback here. The platform definitely shouldn’t be consistently bugging, so we’d love to help figure out what’s going on. We couldn’t find any recent contact with our support team, but if you’re open to it, feel free to DM us your account details on social or reach out directly through our Help Center. We’re here and happy to take a closer look!","publishedDate":"2025-11-30T11:46:25.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6891ad86cc81747ee7ea808f","filtered":false,"isPending":false,"text":"If I could give a minus star I would. No telephone number to talk to anyone. They have taken in excess of 40000.00 from our bank. We don't have an account with them never heard of them before and will not discuss anything with you without an account number\n\nSo to put it into facts - another 14000 has gone from our bank since 3 July - reach out to us they say - but they will not talk to you without an account number - WE DO NOT HAVE AN ACCOUNT  how many times do I have tell tell you this \n\nThanks for the response, but I have already done this  over 3 weeks ago and  you reached out asked for all the information and which I provided and you advised, nope cannot do anything without an account number.\n\nFurthermore, it is not just. one account you you have taken monies from it is 2 bank accounts and  our credit card.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-08-05T09:06:46.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"If I could give a minus star I would","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-08-02T00:00:00.000Z","publishedDate":"2025-08-05T09:06:46.000Z","updatedDate":"2025-08-11T13:13:49.000Z","submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"627b72c46bb35a00137be9f3","displayName":"Purchaser","imageUrl":"https://user-images.trustpilot.com/627b72c46bb35a00137be9f3/73x73.png","numberOfReviews":6,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hi there, we’re very sorry to hear about this, and we want to assure you that we take reports like this extremely seriously and will do everything we can to understand why this has happened. Even if you don’t recognize having an account with us, we do have a dedicated process for investigating these kinds of cases. If you're open to it, please DM us on Instagram, FB, or X with any available details (such as the last four digits of the card or a transaction reference), and we’ll escalate it to our support team immediately. Thanks again for flagging this, we’re here to help however we can!","publishedDate":"2025-08-11T13:09:25.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":2,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"688a8fd6b562f1a503682537","filtered":false,"isPending":false,"text":"I was introduced to Monday.com in May, and I quickly understood how to use it. \n\nIt’s been great for organizing my projects step by step, tracking progress, and visualizing my plans. \n\nI’ve created documents, Gantt charts, and project overviews with multiple milestones, and I really like the templates and integrations available.\n\nThe platform is intuitive, flexible, and has helped me keep a clear overview of my work. For someone like me who enjoys planning and structure, it’s a very useful tool.\n\nHowever, the pricing was a big disappointment. After my free trial, it looked like it would cost around 200–300 USD per month. But when I went to check out, the price jumped to around 700 USD. \n\nI’m just one person, not a team, and as someone in the early stages of starting my own business, that cost felt way too high.\n\nI really wish there was a startup or solo plan at a much lower price, or at least more flexible payment options.\n\n For now, I’ll stick to Excel and my own to-do lists—they work well enough. \n\nMonday is a great “nice to have,” but at this price point, it’s simply not tempting for me right now.\n\n","rating":3,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-07-30T23:34:14.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Great project management tool, but pricing is a big barrier","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-07-17T00:00:00.000Z","publishedDate":"2025-07-30T23:34:14.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5e650ad94c154f60a728641c","displayName":"Miss","imageUrl":"https://user-images.trustpilot.com/5e650ad94c154f60a728641c/73x73.png","numberOfReviews":20,"countryCode":"NO","hasImage":true,"isVerified":true},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"680697b3ad66fe4c993025ee","filtered":false,"isPending":false,"text":"Never heard of this company until they took money out my account. \nObviously they are not very secure if they allow fraud within the system they run. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-04-21T21:08:35.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Never heard of this company until they…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-04-21T00:00:00.000Z","publishedDate":"2025-04-21T21:08:35.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"61d24302d2cf0d0012884a39","displayName":"Justin Stokes","imageUrl":"https://user-images.trustpilot.com/61d24302d2cf0d0012884a39/73x73.png","numberOfReviews":5,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hi Justin, we’re very sorry to hear about this experience and we want to assure you that we take security and trust on our platform very seriously. Our support team has reached out with clear next steps, and to collect more details from you, so we can take the right steps to help prevent this from happening again. Please know that we have dedicated processes in place to investigate any suspicious activity thoroughly and are always here to help as quickly as possible. We appreciate you bringing this to our attention!","publishedDate":"2025-05-04T14:40:43.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68d517e2371fafd8ddd94929","filtered":false,"isPending":false,"text":"Take a look at the billing! They say $12 / seat, but you'll be purchasing 5 seats at a time. When we had 5 users and added a 6th one, we got billed for 10 onwards ($120 per month).\nDisgusting company, leaving it right now.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-09-25T12:22:26.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Take a look at the billing","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-09-25T00:00:00.000Z","publishedDate":"2025-09-25T12:22:26.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"68d517cb3603fe1ec257ed17","displayName":"Schvarcz Erik","imageUrl":"https://user-images.trustpilot.com/68d517cb3603fe1ec257ed17/73x73.png","numberOfReviews":1,"countryCode":"HU","hasImage":true,"isVerified":false},"reply":{"message":"Hi Erik, we're really sorry if this wasn’t made super clear upfront. Seats are 'bucketed' in bundles of 5, and while we do send notifications when you've exceeded your current user count, we totally understand how this could still feel frustrating. If this was accidental and you didn’t realize you’d exceeded your seat number, please reach out to support@monday.com - our billing team will be happy to take a closer look and help find a solution!","publishedDate":"2025-10-16T10:39:31.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6854105d16d97c954360da74","filtered":false,"isPending":false,"text":"Have been engaged with Monday for a year on an enterprise project for their CRM and Work Management Software.  The product is poor, bordering on woeful as a lot of expected functionality doesn't exist, completely disrupting and blocking normal workflows.  The demonstrations and features do a very good job of disguising the major technical limitations of the platform until you start trying to apply real world use cases.  For example, \"timelines\" are used for Gantt charts, but there is no way to change dates on timelines through automations, only on \"Date\" columns.  This means there is no way to automate changes and updates to one of the key project tracking features. Their support staff on the help chat are very good but there is only so much they can do and their product managers / sales staff are only interested in the sale. They will contact you daily while waiting for a signature and then disappear completely even when the sold product has not been setup!  Product looks good, and if you only have to use it for small, standard, and un-complicated projects then it can help track those, but past that, I wish I had my time again to have avoided this company entirely!","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-06-19T15:27:57.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Not suitable for enterprise or anything complex","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-06-19T00:00:00.000Z","publishedDate":"2025-06-19T15:27:57.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6854101a2f24786a7f23dd38","displayName":"Dan","imageUrl":"","numberOfReviews":1,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hi Dan, thank you for taking the time to share such detailed feedback. We’re sorry to hear that your experience with our platform didn’t meet expectations, especially after investing a lot of time. We appreciate you highlighting any challenges you ran into, this kind of insight is incredibly valuable to our product teams. As a potential workaround, you can use the date column (which works with automations) in your Gantt chart instead of the timeline column, or explore apps from our marketplace that extend automation functionality. Additionally, if you’re open to it, we’d be more than happy to set up a session with one of our product managers to talk through your feedback and explore whether there are any other solutions that could help. Please DM us on any of our social channels if you’d be open to reconnecting and we’ll set it up!","publishedDate":"2025-06-30T14:16:20.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"692cb74e7129d74994fc3843","filtered":false,"isPending":false,"text":"Waste of money.. Israeli owners and the head office in Israel never deals with any problems ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-11-30T23:29:50.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Waste of money.","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-10-21T00:00:00.000Z","publishedDate":"2025-11-30T23:29:50.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"62c5a81cd552d80014c1fd3e","displayName":"syn","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"682cf7325559dd80eaaa60ba","filtered":false,"isPending":false,"text":"Monday.com is an over priced clunky tool that required expensive add ons every step of the way. You also won’t be able to cancel very easily (there’ll be an error). Avoid it and go for confluence or Jira. ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-05-20T23:42:10.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Monday.com is an over priced clunky…","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-04-01T00:00:00.000Z","publishedDate":"2025-05-20T23:42:10.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"682cf723f0e9f349934e8cde","displayName":"Selina Dhesy","imageUrl":"","numberOfReviews":1,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hi Selina, thanks for sharing your feedback with us. monday.com is built to be super flexible and customizable for a wide range of workflows, and our app marketplace lets teams tailor the platform in a unique way that works best for them. If you're open to it, our support team is always available to show you some potential workarounds and tips to help you get the most from monday.com in the event that you're not interested in an app.\n\nAs for cancellation, that definitely shouldn’t result in an error, and we’d love to look into what happened there. Please DM us on X or IG, we’re happy to help and always looking to improve!","publishedDate":"2025-05-23T14:33:52.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68668f92a498b7315d93e7a4","filtered":false,"isPending":false,"text":"If I could give this company a -10 then I would.  I have tried for the past 2 days to talk to somebody but you cannot get past email communications.  So in  simple terms here is my issue.  £ 26000.00 (yes twenty six thousand pounds) has been taken from our bank and paid to Monday.com.  We do not have an account with them so they are advising they cannot talk to us.   This company do not take fraud seriously.\n\nReach out they said - so we did and was told the same again - we cannot talk to you without an account number ","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-07-03T16:11:30.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"If I could give this company a -10 then…","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-07-03T00:00:00.000Z","publishedDate":"2025-07-03T16:11:30.000Z","updatedDate":"2025-08-05T07:09:12.000Z","submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"627b72c46bb35a00137be9f3","displayName":"Purchaser","imageUrl":"https://user-images.trustpilot.com/627b72c46bb35a00137be9f3/73x73.png","numberOfReviews":6,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hi there, we’re sorry to hear about this experience, and we want to assure you that we take security and trust on our platform very seriously. Could you please reach out via DM on IG or X so we can escalate this issue, gather more details, and take the right steps to help prevent this from happening again. Please know that we have dedicated processes in place to investigate any suspicious activity thoroughly and are always here to help as quickly as possible. We appreciate you bringing this to our attention!","publishedDate":"2025-07-03T16:39:56.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":2,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"68d50fc38993875172b7f58e","filtered":false,"isPending":false,"text":"They keep billing you even when you are not using the service.  To try and cancel and you are fobbed off and billed again.  Tried legal/disputes.  Ignored.  Unbelievable.  Don't even go there.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-09-25T11:47:47.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"They keep billing you even when you are…","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-09-01T00:00:00.000Z","publishedDate":"2025-09-25T11:47:47.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"67f91e90959ac3b7292a146e","displayName":"JacquiH","imageUrl":"","numberOfReviews":3,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hi Jacqui, thanks for flagging this, and we’re really sorry to hear about your experience. We’d love to take a closer look and help clear things up. In some cases, there are fixed-term agreements depending on the plan, but we still want to make sure everything was handled properly. If you can DM us a few more details so we can locate your account, we’ll escalate this to our support team to review.","publishedDate":"2025-10-09T12:25:25.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"687ca43535a9f8ab6da5eef1","filtered":false,"isPending":false,"text":"Buggy, Broken, and a Complete Waste of Time\n\nThis app is an absolute nightmare to use. The user interface is clunky, confusing, and riddled with bugs. Items don’t update reliably, and when I try to delete more than one thing, I have to force-close and reopen the app, only for the deleted items to magically reappear. Messaging is just as bad: messages don’t display properly, updates don’t come through, and we’re constantly left wondering who’s seen what. It’s impossible to track past communications, which makes teamwork a mess.\n\nI’m only using this platform because someone I collaborate with insists on it, if I had a choice, I’d be gone in a second. Once my free trial expires, I’ll never pay for this, and I certainly won’t work with any company that uses Monday.com in the future. Unfortunately I am stuck with one company who does for now. I have asked them to consider changing to a different platform, but sadly they have built their entire system around Monday. \n\nAlso, who thought naming a product after the most miserable day of the week was a smart branding decision? It feels like an ironic joke at the user’s expense. \n\nGo have a look elsewhere on the internet: there are plenty of horror stories about how this software has actually cost businesses time and money. Yet, you won’t even know about other people’s negative experiences, as my previous negative review on Trustpilot was removed without any reason given. I will keep posting reviews until the bugs are fixed and the platform behaves like a professional tool rather than a badly cobbled-together beta. Enough is enough.\n","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-07-20T10:09:25.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Buggy and damaging to my business","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-07-20T00:00:00.000Z","publishedDate":"2025-07-20T10:09:25.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6790e77a197be5119e7ee35e","displayName":"UK Customer","imageUrl":"","numberOfReviews":6,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":{"message":"Hi there, thanks for taking the time to share such detailed feedback. We genuinely value all feedback and make sure it’s shared directly with our product and support teams, as it’s a big part of how we improve. The issues you’ve described (updates not syncing to app crashes) aren’t typical, and we’d love the chance to take a closer look and help troubleshoot. If you’re open to it, please  DM us on any of our social channels or open a support ticket so we can dig into this further. It’s also worth noting that the free trial is designed to give a solid introduction to the platform, but our paid plans do include more features and flexibility, especially when collaborating across multiple teams. That said, the core experience should still be smooth, so if it's not, we would love the chance to help fix it. We're here if you’d like to reconnect!","publishedDate":"2025-07-28T13:39:33.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"693a8bfcc041608eea24130b","filtered":false,"isPending":false,"text":"signed up as it says \"free forever, no card required\" after a week i have been locked out unless i pay for it. total lies","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-11T11:16:44.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"signed up as it says \"free forever","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-12-11T00:00:00.000Z","publishedDate":"2025-12-11T11:16:44.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"5638e89b0000ff0001e7cd84","displayName":"Brad","imageUrl":"","numberOfReviews":2,"countryCode":"GB","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"67ec4d50c500a64555f97e39","filtered":false,"isPending":false,"text":"Shocking customer service for enterprise customers. \n\nPushed to days of email communication from their email only tech support. Costing our business £000's due to unannounced maintenance periods that are actually downtime and caused many bugs in their APIs.\n\n500 errors on APIs. This is my 3rd day trying to get a meeting with someone to express the issues and business disruption we are experiencing. Our head of engineering previously flagged the same issue 3 weeks ago with no resolution from their technical team.\n\nIf you want to use this for anything enterprise, stay away, as Monday.com is no longer a reliable solution.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-04-01T22:32:16.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Do not use for enterprise solutions. Shockingly bad customer success experience","likes":0,"source":"Organic","dates":{"experiencedDate":"2025-04-01T00:00:00.000Z","publishedDate":"2025-04-01T22:32:16.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"65ba124bd733a50011152c8c","displayName":"Rafe Welsh","imageUrl":"https://user-images.trustpilot.com/65ba124bd733a50011152c8c/73x73.png","numberOfReviews":3,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hey there Rafe. We're really sorry to hear about this experience and the impact it's had on your team. This definitely isn't the experience we aim to deliver, and we appreciate you bringing it to our attention. This has been passed this along to the right people, and someone will be in touch ASAP to help get this resolved for you.","publishedDate":"2025-04-06T14:39:55.000Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"6940444dcc30dab6ddd5fffe","filtered":false,"isPending":false,"text":"After a two-week trial, I subscribed to monday.com’s Basic Plan expecting the same functionality I tested. Immediately after payment, key features were removed and I was prompted to upgrade to the much more expensive Pro Plan to regain them.\n\nSince the Pro Plan was not affordable for my business, I requested a cancellation right away. Despite not using the service, customer support refused a full refund and kept part of the first month’s payment, citing company policy.\n\nThis experience felt misleading and disappointing. I would not recommend monday.com to small or budget-conscious businesses.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2025-12-15T19:24:29.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Bait and switch","likes":1,"source":"Organic","dates":{"experiencedDate":"2025-12-15T00:00:00.000Z","publishedDate":"2025-12-15T19:24:29.000Z","updatedDate":null,"submittedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"6940444000ecba295e894a97","displayName":"FRocha","imageUrl":"","numberOfReviews":1,"countryCode":"US","hasImage":false,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null},{"id":"69536bf93cd7edc2334ceae3","filtered":false,"isPending":false,"text":"While Monday CRM is not perfect, it is perfect! When you think high level organization and efficiency, it's hard for Asana and Monday to not be in the conversation. 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Your experience will help others shop with confidence.","business-profile-page/description/1-stars/one":"Join the [REVIEWSCOUNT] person who's already reviewed [COMPANY]. Your experience can help others make better choices.","business-profile-page/description/1-stars":"Join the [REVIEWSCOUNT] people who've already reviewed [COMPANY]. Your experience can help others make better choices.","business-profile-page/description/2-stars/one":"How many stars would you give [COMPANY]? Join the [REVIEWSCOUNT] person who's already contributed. Your experience matters.","business-profile-page/description/2-stars":"How many stars would you give [COMPANY]? Join the [REVIEWSCOUNT] people who've already contributed. Your experience matters.","business-profile-page/description/3-stars/one":"[REVIEWSCOUNT] person has already reviewed [COMPANY]. Read about their experiences and share your own!","business-profile-page/description/3-stars":"[REVIEWSCOUNT] people have already reviewed [COMPANY]. Read about their experiences and share your own!","business-profile-page/description/4-stars/one":"Do you agree with [COMPANY]'s 4-star rating? Check out what [REVIEWSCOUNT] person has written so far, and share your own experience.","business-profile-page/description/4-stars":"Do you agree with [COMPANY]'s 4-star rating? Check out what [REVIEWSCOUNT] people have written so far, and share your own experience.","business-profile-page/description/5-stars/one":"[COMPANY] has 5 stars! Check out what [REVIEWSCOUNT] person has written so far, and share your own experience.","business-profile-page/description/5-stars":"[COMPANY] has 5 stars! Check out what [REVIEWSCOUNT] people have written so far, and share your own experience.","business-profile-page/description/1-stars/one.v2":"Join the [REVIEWSCOUNT] person who's already reviewed [COMPANY]. Your experience can help others make better choices.","business-profile-page/description/2-stars/one.v2":"How many stars would you give [COMPANY]? 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To help people make better informed decisions, we display the details this company has chosen to verify.[LINE-BREAK]Any company that has claimed their Trustpilot profile can verify to get this badge. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/header/business-information/claimed-tooltip-body":"This company has claimed their Trustpilot profile as their own. Any company can claim theirs for free to reply to reviews, ask customers to review them, and more.","business-profile-page/header/business-information/claimed-tooltip/confirmed-details-title":"Confirmed details","business-profile-page/header/business-information/claimed-tooltip/confirmed-details-body":"This company has chosen to confirm specific details about their business with Trustpilot.","business-profile-page/header/business-information/verified-company/proof-of-identity":"Proof of identity","business-profile-page/header/business-information/verified-company/proof-of-identity-v2":"Proof of identity of a user associated with their account","business-profile-page/header/business-information/verified-company/contact-details":"Contact details","business-profile-page/header/business-information/verified-company/bank-account":"Bank account","business-profile-page/header/business-information/trustscore-tooltip3":"The TrustScore isn’t just a simple average of all reviews. It’s based on multiple factors like the age and number of reviews.[LINE-BREAK]Whether or not a business actively asks customers to write reviews also impacts the TrustScore. [LINK-BEGIN]Read more.[LINK-END]","business-profile-page/header/business-information/company-locations":"Locations","business-profile-page/header/business-information/company-location":"Location","business-profile-page/header/business-information/write-a-review-button":"Write a review","business-profile-page/header/business-information/visit-website-button":"Visit website","business-profile-page/header/business-information/breadcrumb-mobile":"In the [CATEGORY-NAME] category","business-profile-page/quick-review/link-label":"Write a review","business-profile-page/quick-review/link-title":"Post a review of [REVIEW-ENTITY-NAME]","business-profile-page/locations/address/title":"Please tell us this location's address:","business-profile-page/locations/address/country":"Country","business-profile-page/locations/address/street-address":"Street address","business-profile-page/locations/address/city":"City","business-profile-page/locations/address/submit/button":"Submit","business-profile-page/locations/address/submit/ok":"Thanks for letting us know! We'll look into it.","business-profile-page/locations/address/submit/error":"An error occurred. Please try again.","business-profile-page/locations/card/title":"Locations","business-profile-page/location-box/title":"Location","business-profile-page/location-box/link":"Switch location","business-profile-page/locations/card/pick":"Pick a location to see its reviews","business-profile-page/locations/card/flag":"Flag location","business-profile-page/top-rated-products/title":"All rated products","business-profile-page/top-rated-products/title-v2":"Popular products","business-profile-page/top-rated-products/see-all":"See all products","business-profile-page/top-rated-products/show-more":"Show more","business-profile-page/top-rated-products/modal/title":"All rated products","business-profile-page/top-rated-products/modal/search-placeholder":"Search products","business-profile-page/top-rated-products/modal/end-of-results":"End of results","business-profile-page/top-rated-products/modal/empty-search":"Sorry, no products match your search.","business-profile-page/sidebar/business-unit-info/company-info":"Information written by the company","business-profile-page/sidebar/business-unit-info/external-sources-info":"Information provided by various external sources","business-profile-page/sidebar/business-unit-info/categories/header-one":"Category","business-profile-page/sidebar/business-unit-info/categories/header-multiple":"Categories","business-profile-page/sidebar/business-unit-info/categories/header-tooltip":"Companies on Trustpilot can choose relevant categories to describe their industry, products, or services.[LINEBREAK][LINEBREAK]All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months.[LINEBREAK][LINEBREAK]Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/business-unit-info/categories/ranking":"[COMPANY] is [STRONG-BEGIN][POS] out of [NUM][STRONG-END] best companies in the category [CATEGORY-NAME] on Trustpilot","business-profile-page/sidebar/business-unit-info/contact/header":"Contact","business-profile-page/sidebar/business-unit-info/description/header":"About [COMPANY]","business-profile-page/sidebar/commitment/fake":"We fight fake reviews. [LINK-BEGIN]Here’s how we safeguard our platform.[LINK-END]","business-profile-page/sidebar/commitment/journey":"We show reviews chronologically, and you can filter by star rating, language, location, or keyword. [LINK-BEGIN]Read about the journey of reviews on Trustpilot.[LINK-END]","business-profile-page/sidebar/commitment/journey-v2":"Reviews can be sorted by recency or relevance, and filtered by star rating, language, or keyword. Relevant reviews are newer and have longer, more detailed content. 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[LINK-BEGIN]Here are 8 tips for writing reviews.[LINK-END]","business-profile-page/sidebar/commitment/title":"About Trustpilot","business-profile-page/sidebar/experience/companies-and-reviewers/body":"Verification can help ensure [LINK-BEGIN-PEOPLE]real people[LINK-END-PEOPLE] write reviews about [LINK-BEGIN-COMPANIES]real companies[LINK-END-COMPANIES].","business-profile-page/sidebar/experience/companies-and-reviewers/title":"We verify companies and reviewers","business-profile-page/trustpilot-experience/title":"We verify reviewers","business-profile-page/trustpilot-experience/body":"Verification can help ensure [LINK-BEGIN]real people[LINK-END] are writing the reviews you read on Trustpilot.","business-profile-page/sidebar/experience/open/body":"Anyone can write a Trustpilot review. All reviews are published [LINK-BEGIN]without moderation[LINK-END].","business-profile-page/sidebar/experience/open/body-v2":"[LINK-BEGIN-1]Anyone[LINK-END-1] can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an [LINK-BEGIN-2]account is active[LINK-END-2].","business-profile-page/sidebar/experience/open/title":"We're open to all","business-profile-page/sidebar/experience/fake/body-v2":"We use dedicated people and clever technology to safeguard our platform. Find out how we [LINK-BEGIN]combat fake reviews[LINK-END].","business-profile-page/sidebar/experience/fake/title":"We fight fake reviews","business-profile-page/sidebar/experience/feedback/body-v2":"Here are [LINK-BEGIN]8 tips for writing great reviews[LINK-END].","business-profile-page/sidebar/experience/feedback/title":"We encourage constructive feedback","business-profile-page/sidebar/experience/latest/body":"Learn about Trustpilot’s [LINK-BEGIN]review process[LINK-END].","business-profile-page/sidebar/experience/latest/title":"We show the latest reviews","business-profile-page/sidebar/experience/verify/body":"Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.[LINEBREAK][LINEBREAK][LINK-BEGIN]Learn more[LINK-END] about other kinds of reviews.","business-profile-page/sidebar/experience/verify/title":"We champion verified reviews","business-profile-page/sidebar/experience/bias/body":"It goes against our guidelines to offer [LINK-BEGIN-1]incentives[LINK-END-1] for reviews. We also ensure all reviews are published [LINK-BEGIN-2]without moderation[LINK-END-2].","business-profile-page/sidebar/experience/bias/body-v2":"Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes [LINK-BEGIN]against our guidelines[LINK-END].","business-profile-page/sidebar/experience/bias/title":"We advocate against bias","business-profile-page/sidebar/experience/title":"The Trustpilot Experience","business-profile-page/sidebar/experience/button":"Take a closer look","business-profile-page/sidebar/experience/incentives-banner/title":"Companies on Trustpilot can’t offer incentives or pay to hide any reviews.","business-profile-page/sidebar/experience/incentives-banner/title-v2":"Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.","business-profile-page/sidebar/location/title":"Locations","business-profile-page/sidebar/location/see-all":"See all [NUMBER] locations","business-profile-page/sidebar/location/see-all-v2":"See all","business-profile-page/sidebar/location/modal/title":"Locations","business-profile-page/sidebar/location/modal/search":"Find a location","business-profile-page/sidebar/location/modal/error":"Something went wrong, please refresh your page","business-profile-page/sidebar/location/modal/empty":"We couldn't find this location","business-profile-page/sidebar/location/modal/notify/title":"Add a missing location","business-profile-page/sidebar/location/form/title":"What seems to be the issue with this location?","business-profile-page/sidebar/location/form/option/location-closed":"This location closed permanently","business-profile-page/sidebar/location/form/option/location-nonexistent":"This location doesn't exist","business-profile-page/sidebar/location/form/option/location-moved":"This location has moved","business-profile-page/sidebar/location/form/button/submit":"Submit","business-profile-page/sidebar/location/form/submit-message":"Thanks for letting us know! We'll look into it.","business-profile-page/sidebar/similar-business-units/footer":"Suggested companies are based on people’s [LINK-BEGIN]browsing tendencies[LINK-END].","business-profile-page/sidebar/similar-business-units/inviting-status/claimed":"Claimed","business-profile-page/sidebar/similar-business-units/inviting-status/unclaimed":"Unclaimed","business-profile-page/sidebar/similar-business-units/inviting-status/collecting":"Asking for reviews","business-profile-page/sidebar/similar-business-units/title":"People who looked at this company also looked at","business-profile-page/sidebar/similar-business-units/title-v2":"People also looked at","business-profile-page/sidebar/transparency/header":"Company activity","business-profile-page/sidebar/transparency/link":"See all","business-profile-page/sidebar/transparency/claimed-v2":"Claimed profile","business-profile-page/sidebar/transparency/claimed/modal/header":"Claimed profile","business-profile-page/sidebar/transparency/claimed/modal/body":"By claiming their Trustpilot profile, this company can reply to reviews, ask customers to write reviews, and more.[LINE-BREAK]Any company can claim their profile and ask customers to review them for free. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/unclaimed-v2":"Unclaimed profile","business-profile-page/sidebar/transparency/unclaimed/modal/header":"Unclaimed profile","business-profile-page/sidebar/transparency/unclaimed/modal/body/never-claimed":"This company hasn’t claimed their Trustpilot profile and might not know it exists. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/unclaimed/modal/body/previously-claimed":"This company previously claimed their Trustpilot profile, but has since unclaimed it. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/not-verified-v2":"No verified details yet","business-profile-page/sidebar/transparency/not-verified/modal/header":"Hasn’t verified additional company details","business-profile-page/sidebar/transparency/not-verified/modal/body":"Transparency is important to us. To help people make better informed decisions, we display if a company has verified additional details.[LINE-BREAK]Any company that has claimed their Trustpilot profile can choose to verify. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/unsupported-methods":"May use unsupported invitation methods","business-profile-page/sidebar/transparency/unsupported-methods/modal/header":"Unsupported invitation methods","business-profile-page/sidebar/transparency/unsupported-methods/modal/body/paragraph-1":"We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews.","business-profile-page/sidebar/transparency/unsupported-methods/modal/body/paragraph-2":"Trustpilot provides companies with free and [LINK-BEGIN]supported methods[LINK-END] to send review invitations. These help ensure that reviews are genuine and asked for in a fair, consistent way. ","business-profile-page/sidebar/transparency/asking-for-reviews":"Asks for reviews — positive or negative","business-profile-page/sidebar/transparency/asking-for-reviews/modal/header":"Asking for reviews","business-profile-page/sidebar/transparency/asking-for-reviews/modal/body":"This company actively asks customers to write reviews using Trustpilot’s invitation services. This may result in a more representative star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/not-asking-for-reviews":"No history of asking for reviews","business-profile-page/sidebar/transparency/not-asking-for-reviews/modal/header":"Asking for reviews","business-profile-page/sidebar/transparency/not-asking-for-reviews/modal/body":"Trustpilot has no record of this company asking customers to write reviews. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/organic-reviews":"People review on their own initiative","business-profile-page/sidebar/transparency/organic-reviews/modal/header":"Organic reviews","business-profile-page/sidebar/transparency/organic-reviews/modal/body":"Trustpilot is an open review platform, so people can write [LINK-BEGIN]organic reviews[LINK-END] without being asked to by a company.","business-profile-page/sidebar/transparency/organic-reviews/modal/body-text":"Trustpilot is an open review platform, so people with a genuine experience can write [LINK-BEGIN]organic reviews[LINK-END] without being asked to by a company. These are written without using our supported invitation methods.","business-profile-page/sidebar/transparency/paid-features":"Pays for extra features","business-profile-page/sidebar/transparency/paid-features/modal/header":"Paid features","business-profile-page/sidebar/transparency/paid-features/modal/body":"Companies that subscribe to Trustpilot’s paid plans have access to more review invitations, business support, and [LINK-BEGIN]other features.[LINK-END]","business-profile-page/sidebar/transparency/paid-features-on-trial":"Access to extra features","business-profile-page/sidebar/transparency/paid-features-on-trial/modal/header":"Paid features","business-profile-page/sidebar/transparency/paid-features-on-trial/modal/body":"Companies that are on a Trustpilot plan trial have access to more review invitations, business support, and [LINK-BEGIN]other features.[LINK-END]","business-profile-page/sidebar/transparency/negative-reviews/response-rate/many":"Replied to [PERCENTAGE]% of negative reviews","business-profile-page/sidebar/transparency/negative-reviews/response-rate/few":"Replied to [COUNT] out of [TOTAL] negative reviews","business-profile-page/sidebar/transparency/negative-reviews/response-rate/modal/header":"Negative review response rate","business-profile-page/sidebar/transparency/negative-reviews/response-rate/modal/body":"Trustpilot regards 1 and 2-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/transparency/negative-reviews/response-time/24-hours":"Replies to negative reviews in \u003c 24 hours","business-profile-page/sidebar/transparency/negative-reviews/response-time/2-days":"Replies to negative reviews in \u003c 2 days","business-profile-page/sidebar/transparency/negative-reviews/response-time/1-week":"Replies to negative reviews in \u003c 1 week","business-profile-page/sidebar/transparency/negative-reviews/response-time/2-weeks":"Replies to negative reviews in \u003c 2 weeks","business-profile-page/sidebar/transparency/negative-reviews/response-time/1-month":"Replies to negative reviews in \u003c 1 month","business-profile-page/sidebar/transparency/negative-reviews/response-time/1-month-or-more":"Replies to negative reviews in \u003e 1 month","business-profile-page/sidebar/transparency/negative-reviews/response-time/no-replies":"Hasn’t replied to negative reviews","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-24-hours":"Typically replies within 24 hours","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-48-hours":"Typically replies within 48 hours","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-1-week":"Typically replies within 1 week","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-2-weeks":"Typically replies within 2 weeks","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-1-month":"Typically replies within 1 month","business-profile-page/sidebar/transparency/negative-reviews/response-time/over-1-month":"Typically takes over 1 month to reply","business-profile-page/sidebar/transparency/negative-reviews/response-time/modal/header":"Negative review response time","business-profile-page/sidebar/transparency/negative-reviews/response-time/modal/body":"Trustpilot regards 1 and 2-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/transparency/merged-profile":"Profile and reviews have been merged","business-profile-page/sidebar/transparency/merged-profile/modal/header":"Merged profile","business-profile-page/sidebar/transparency/merged-profile/modal/body":"This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.[LINE-BREAK]Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/transparency/using-ai-responses":"May use AI to improve replies","business-profile-page/sidebar/transparency/using-ai-responses-v2":"May use AI-assist with replies","business-profile-page/sidebar/transparency/using-ai-responses/tooltip/body":"This company may actively use our AI response tool to reply to reviews more efficiently.","business-profile-page/sidebar/transparency/using-ai-responses/tooltip/body-v2":"At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.","business-profile-page/search/similar-business-units/title":"Suggested companies","business-profile-page/navigation/overview":"Overview","business-profile-page/navigation/summary":"Summary","business-profile-page/navigation/reviews":"Reviews","business-profile-page/navigation/about":"About","business-profile-page/consumer-alert/info/ipr/header":"We’ve found out that this company is breaching our terms of use with the way they’re displaying Trustpilot content.","business-profile-page/consumer-alert/info/ipr/body":"This company has been displaying Trustpilot content incorrectly.[LINE-BREAK]This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more.","business-profile-page/consumer-alert/info/ipr/type":"Trustpilot content","business-profile-page/consumer-alert/info/ipr/description":"This company has been displaying Trustpilot content incorrectly.","business-profile-page/consumer-alert/info/regulatory-notification/body-v2":"This company has received attention from industry regulators.[LINE-BREAK]We take a neutral stance but [LINK-BEGIN]provide this information[LINK-END] to help you make informed decisions about engaging with this company.","business-profile-page/consumer-alert/info/regulatory-notification/type":"Regulatory attention","business-profile-page/consumer-alert/info/regulatory-notification/description":"This company has received regulatory attention.","business-profile-page/consumer-alert/info/dutch-national-police/body":"Dutch law enforcement are aware of this business – if you feel that you have been the victim of fraud then it can be reported to the Dutch Police via [LINK-BEGIN]this site[LINK-END].[LINE-BREAK]Although we take a neutral stance, we also want to be open and provide this information so you can make an informed decision about engaging with this company.","business-profile-page/consumer-alert/info/dutch-national-police/type":"Regulatory attention","business-profile-page/consumer-alert/info/dutch-national-police/description":"We’re aware that this company has been brought to the attention of the Dutch National Police.","business-profile-page/consumer-alert/info/media-storm/body-v2":"This company has received a significant increase in reviews on their profile, as the result of recent attention from the media.[LINE-BREAK]While we recognize there’s interest in discussing current news, Trustpilot is a site for reviews based on genuine experiences with a company.","business-profile-page/consumer-alert/info/media-storm/body-v3":"This company has received a significant increase in reviews on their profile, due to recent attention from the media.[LINE-BREAK]While we recognize there's interest in discussing current news, Trustpilot is a site for reviews based on genuine experiences with a company.[LINE-BREAK]This profile is temporarily closed for new reviews while we assess and remove any that don't relate to a genuine experience.","business-profile-page/consumer-alert/info/media-storm/type":"Media storm","business-profile-page/consumer-alert/info/media-storm/description":"This company has recently received an increase in reviews due to media attention.","business-profile-page/consumer-alert/info/media-storm/description-v2":"This company’s profile is currently closed for new reviews due to media attention.","business-profile-page/consumer-alert/info/pre-investigation/type":"Investigating","business-profile-page/consumer-alert/info/pre-investigation/body":"Trustpilot is currently investigating this company as a whole, including the reviews on their profile.","business-profile-page/consumer-alert/info/pre-investigation/description":"We’re currently investigating this company and the reviews on this profile.","business-profile-page/consumer-alert/info/high-risk-investment/body-v2":"This company may be associated with [LINK-BEGIN]high-risk investments[LINK-END] like crypto assets and cryptocurrencies (e.g. Bitcoin).[LINE-BREAK]Be sure to research a wide range of sources when considering these investments, as their value can go up and down significantly without warning.","business-profile-page/consumer-alert/info/high-risk-investment/type":"High-risk investments","business-profile-page/consumer-alert/info/high-risk-investment/description":"This company may be associated with high-risk investments.","business-profile-page/consumer-alert/info/regulatory-action-fraud/body-v2":"This company has received attention from industry regulators for fraud.[LINE-BREAK]UK law enforcement are aware of this company. If you feel you’ve been the victim of fraud, you can  report it to [LINK-BEGIN]Action Fraud[LINK-END].[LINE-BREAK]We take a neutral stance but provide this information to help you make informed decisions about engaging with this company.","business-profile-page/consumer-alert/info/regulatory-action-fraud/description":"This company has received regulatory attention for fraud.","business-profile-page/consumer-alert/info/regulatory-action-fraud/type":"Fraud","business-profile-page/consumer-alert/warning/cherrypicking/body-v2":"This company has been picking and choosing which customers they invite to review them. For example, only asking people who they know have had a good experience.[LINE-BREAK]This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/cherrypicking/type":"Selective inviting","business-profile-page/consumer-alert/warning/cherrypicking/description":"This company has been picking and choosing who they invite to write a review.","business-profile-page/consumer-alert/warning/fabricated-reviews/body-v2":"We’ve detected and removed a number of fake reviews for this company.[LINE-BREAK]If we find additional fake reviews on this profile, we’ll [LINK-BEGIN]remove those too[LINK-END]. If you believe a review is fake, you can flag it.","business-profile-page/consumer-alert/warning/fabricated-reviews/type":"Fake reviews","business-profile-page/consumer-alert/warning/fabricated-reviews/description":"We’ve removed a number of fake reviews for this company.","business-profile-page/consumer-alert/warning/incentives-for-reviews/body-v2":"This company has been offering incentives in exchange for reviews. This can include discounts, gifts, and more.[LINE-BREAK]This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/incentives-for-reviews/type":"Incentives","business-profile-page/consumer-alert/warning/incentives-for-reviews/description":"This company has been offering incentives for reviews.","business-profile-page/consumer-alert/warning/misuse-of-reporting/body-v2":"This company has been flagging reviews on their profile in a biased way. This could include reporting only negative reviews to us.[LINE-BREAK]This isn’t allowed on Trustpilot, as reviews could be unfairly removed. This could also lead bias and compromise the reliability of reviews.[LINE-BREAK][LINK-BEGIN]See all[LINK-END] of this company’s flagging activity.","business-profile-page/consumer-alert/warning/misuse-of-reporting/type":"Biased flagging","business-profile-page/consumer-alert/warning/misuse-of-reporting/description":"This company has been flagging reviews in a biased way.","business-profile-page/consumer-alert/warning/biased-invitation/body-v2":"This company has been inviting people to review them using language that encourages positive reviews.[LINE-BREAK]This isn’t allowed on Trustpilot, as invitations should use neutral and unbiased language for a variety of feedback. This can also lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/biased-invitation/type":"Biased invitations","business-profile-page/consumer-alert/warning/biased-invitation/description":"This company has been sending invitations that encourage positive reviews.","business-profile-page/consumer-alert/warning/threats/body-v2":"This company has been pressuring reviewers to change or delete their negative reviews.[LINE-BREAK]By doing this, they’re deliberately limiting the information on their profile. This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.[LINE-BREAK]Reviewers can freely share their experience with a company — both positive or negative.","business-profile-page/consumer-alert/warning/threats/type":"Threats","business-profile-page/consumer-alert/warning/threats/description":"This company has been pressuring people to change or remove their negative reviews.","business-profile-page/consumer-alert/warning/misuse-of-reply/body-v2":"This company has been replying to reviews in a way we don’t allow.[LINE-BREAK]Replies are public, so we encourage companies to reply to reviewers politely and not to share any personal data.","business-profile-page/consumer-alert/warning/misuse-of-reply/type":"Reply misuse","business-profile-page/consumer-alert/warning/misuse-of-reply/description":"This company has been replying to reviews in a way we don’t allow.","business-profile-page/consumer-alert/warning/conflict-of-interest/body-v2":"This company has tried to manipulate their competitor’s Trustpilot profile and/or reviews.[LINE-BREAK]This isn’t allowed on Trustpilot, and can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/conflict-of-interest/type":"Conflict of interest","business-profile-page/consumer-alert/warning/conflict-of-interest/description":"This company has tried to manipulate a competitor’s Trustpilot profile.","business-profile-page/consumer-alert/warning/purchased-reviews/body-v2":"We’ve detected and removed a number of fake reviews for this company that may have been purchased from review seller networks.[LINE-BREAK]These aren’t allowed on Trustpilot, as they can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/purchased-reviews/type":"Purchased reviews","business-profile-page/consumer-alert/warning/purchased-reviews/description":"We’ve removed a number of fake reviews for this company that may have been bought.","business-profile-page/consumer-alert/warning/scammer-business/body":"A scam business uses deception to obtain money, goods, services, or information from consumers.[LINE-BREAK]This profile is now closed for new reviews. Existing reviews are kept online to provide information and help you make an informed decision about interacting with this company.","business-profile-page/consumer-alert/warning/scammer-business/body-v2":"We’ve detected suspicious features about this company.[LINE-BREAK]This company operates in a higher risk industry for consumers. We’ve also detected other companies with very similar websites to this one, which could be a sign of suspicious behaviour. We recommend exercising caution when engaging with this business.[LINE-BREAK]This profile is now closed for new reviews. Existing reviews are kept online to provide information and help you make an informed decision about interacting with this company.","business-profile-page/consumer-alert/warning/scammer-business/type":"Breach of guidelines","business-profile-page/consumer-alert/warning/scammer-business/description":"We’ve detected suspicious features about this company.","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/body":"This company is breaching our [LINK-BEGIN]Terms of Use[LINK-END] by displaying Trustpilot content in a way that could be misleading.[LINE-BREAK]This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more.","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/type":"Misleading content","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/description":"This company is displaying Trustpilot content in a misleading way.","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/body-v2":"This company has been threatening reviewers with legal action to change or delete their negative reviews.[LINE-BREAK]By doing this, they’re deliberately limiting the information on their profile. This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.[LINE-BREAK]Reviewers can freely share their experience with a company — both positive or negative.","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/type":"Threats","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/description":"This company has been threatening people with legal action to change or remove their negative reviews.","business-profile-page/alerts/info/title":"Alert","business-profile-page/alerts/warning/title":"Warning","business-profile-page/alerts/modal/text":"This profile has [X] alerts for:","business-profile-page/warnings/modal/text":"This profile has [X] warnings for:","business-profile-page/alerts/modal/title":"You should know","business-profile-page/warnings/modal/title":"Breach of guidelines","business-profile-page/alerts/warning/title-v2":"Warning—we’ve detected misuse on this page","business-profile-page/alerts/default":"Warning: this company has violated [LINK-BUSINESS-GUIDELINES-BEGIN]Trustpilot’s Guidelines[LINK-BUSINESS-GUIDELINES-END]. Please take this into consideration when reading reviews on this page.","business-profile-page/errors/badfit/header":"This profile can’t be accessed","business-profile-page/errors/badfit/body":"This profile is considered a bad fit for Trustpilot, so you can no longer review it. Any past reviews of this company are no longer visible on Trustpilot. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/errors/badfit/link":"Go to Home","business-profile-page/errors/parasiticseo/header":"This profile has been removed","business-profile-page/errors/parasiticseo/body":"The business you’re trying to find goes against our guidelines and is no longer visible on Trustpilot. Read more about [LINK-BEGIN]why Trustpilot removes profiles.[LINK-END]","business-profile-page/errors/hidden-cpp-go-home/link":"Go to Home","business-profile-page/expandable-banner/read-less":"Read less","business-profile-page/expandable-banner/read-more":"Read more","business-profile-page/trustscore-comprehension/title":"How is the TrustScore calculated?","business-profile-page/trustscore-comprehension/modal/title":"How is the TrustScore calculated?","business-profile-page/trustscore-comprehension/modal/slide-time-span/subheading":"Time span","business-profile-page/trustscore-comprehension/modal/slide-time-span/text":"Newer, recent reviews hold more weight in the TrustScore than older ones – they’re a good indication of current customer satisfaction.","business-profile-page/trustscore-comprehension/modal/slide-time-span/text-v2":"Newer, recent reviews hold more weight in the TrustScore than older ones – they’re a good indication of current customer satisfaction.","business-profile-page/trustscore-comprehension/modal/slide-frequency/subheading":"Frequency","business-profile-page/trustscore-comprehension/modal/slide-frequency/text":"Companies should continuously collect reviews to maintain their TrustScore. As recent reviews hold more weight, a TrustScore is most stable when reviews come in regularly.","business-profile-page/trustscore-comprehension/modal/slide-frequency/text-v2":"As recent reviews hold more weight, a TrustScore is most stable when reviews come in regularly. Whether or not a company asks for reviews can [LINK-BEGIN]impact the TrustScore[LINK-END].","business-profile-page/trustscore-comprehension/modal/slide-average/subheading":"Average","business-profile-page/trustscore-comprehension/modal/slide-average/text":"To ensure all companies start off with a balanced TrustScore, our average includes 7 neutral (3.5★) reviews to the calculation. This has less impact as more reviews come in.","business-profile-page/trustscore-comprehension/modal/slide-average/text-v2":"To ensure all companies start off with a balanced TrustScore, our weighted average includes 7 neutral (3.5★) reviews to the calculation. This has less impact as more reviews come in.","business-profile-page/trustscore-comprehension/modal/icon/aria-label":"Clickable button that opens a pop-up explaining how the Trustscore is calculated.","business-profile-page/specialconditions/closed/temporarily":"Thanks for visiting Trustpilot. Unfortunately, we've had to temporarily close this page for new reviews. Feel free to [LINK-BEGIN]contact us[LINK-END] if you have any questions.","business-profile-page/specialconditions/closed/permanently":"Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to [LINK-BEGIN]contact us[LINK-END] if you have any questions.","business-profile-page/specialconditions/closed/active-consumer-warning-or-alert":"This profile is closed for new reviews.","business-profile-page/specialconditions/breachingguidelines/default":"This company’s TrustScore is currently unavailable due to a breach of [LINK-BEGIN]Trustpilot’s Guidelines[LINK-END].","business-profile-page/specialconditions/breachingguidelines/default-v2":"This company’s rating is unavailable due to a breach of our [LINK-BEGIN]guidelines[LINK-END].","business-profile-page/share/open-graph/title-with-reviews":"[Company] is rated \"[Adjective]\" with [X] / 5 on Trustpilot","business-profile-page/share/open-graph/title-without-reviews":"Be the first to write a review about [COMPANY].","business-profile-page/share/open-graph/description-with-reviews/one":"Do you agree with [Company]'s TrustScore? Voice your opinion today and hear what [X] customer has already said.","business-profile-page/share/open-graph/description-with-reviews":"Do you agree with [Company]'s TrustScore? Voice your opinion today and hear what [X] customers have already said.","business-profile-page/share/open-graph/description-without-reviews":"Your insights can help this company and all of your fellow shoppers.","business-profile-page/jsonld/dataset/description":"Bar chart review and ratings distribution for [COMPANY], provided by Trustpilot.","business-profile-page/jsonld/dataset/star1":"1 star","business-profile-page/jsonld/dataset/star2":"2 stars","business-profile-page/jsonld/dataset/star3":"3 stars","business-profile-page/jsonld/dataset/star4":"4 stars","business-profile-page/jsonld/dataset/star5":"5 stars","business-profile-page/jsonld/dataset/total":"Total","business-profile-page/hero/search/placeholder2":"Search for another company…","business-profile-page/app-modal/title":"Read reviews on the go","business-profile-page/app-modal/description":"Keep Trustpilot in your pocket and shop with confidence on the app.","business-profile-page/app-modal/badge/alt":"Download the Trustpilot iOS app","business-profile-page/app-modal/illustration/alt":"Trustpilot iOS app illustration","business-profile-page/relevant-reviews/title":"What reviewers are saying","business-profile-page/relevant-reviews/title-v2":"See what reviewers are saying","business-profile-page/relevant-reviews/button":"See all [COUNT] reviews","business-profile-page/relevant-reviews/tooltip/title":"What reviewers are saying","business-profile-page/relevant-reviews/tooltip/body":"These reviews are more detailed, recent, easier to read, and [LINK-BEGIN]reflect the TrustScore[LINK-END].","business-profile-page/relevant-reviews/company-replied":"Company replied","business-profile-page/contact-info/header":"Contact info","business-profile-page/authenticity/tooltip":"We’re an open platform, so people can leave a review at any time. This means that, while we check for fakes, we don’t verify every individual review to ensure it’s based on a genuine experience. We detect and filter fake reviews and other content that breaches our guidelines, through a combination of technology and our people. We also rely on our community to tell us when something isn’t right, and our teams will investigate. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/authenticity/text":"We perform checks on reviews","business-profile-page/transparency/merged-profile/header":"Merged reviews and profile","business-locations-page/title":"All locations of [COMPANY-NAME]","business-locations-page/header/breadcrumb":"[COMPANY-NAME]'s main profile page","business-locations-page/locations-list/header":"All locations of [COMPANY-NAME]","business-locations-page/empty":"[COMPANY-NAME] doesn't have any locations","business-location-profile-page/header/breadcrumb":"[COMPANY-NAME]'s main profile page","business-unit-transparency-page/header3":"Company activity","business-unit-transparency-page/intro":"This page gives you a detailed overview of how [COMPANY] has used Trustpilot over the past 12 months.\n\n Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag,  and whether those flagged reviews actually breach our guidelines.","business-unit-transparency-page/navigation/basics":"Basics ","business-unit-transparency-page/navigation/review-sources":"Review sources","business-unit-transparency-page/navigation/merges":"Merges","business-unit-transparency-page/navigation/star-rating":"Star rating","business-unit-transparency-page/navigation/replies":"Replies","business-unit-transparency-page/navigation/flagging":"Flagging","business-unit-transparency-page/profile-info/claimed-v2":"Claimed their Trustpilot profile: [DATE].","business-unit-transparency-page/profile-info/always-unclaimed":"This Trustpilot profile has never been claimed.","business-unit-transparency-page/profile-info/previously-unclaimed":"This Trustpilot profile is no longer claimed.","business-unit-transparency-page/profile-info/previously-claimed/tooltip":"This company previously claimed their Trustpilot profile, but has since unclaimed it. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-unit-transparency-page/profile-info/pays":"Pays to access extra Trustpilot features.","business-unit-transparency-page/profile-info/paid-trial":"Access to extra Trustpilot features","business-unit-transparency-page/profile-info/asking-for-reviews":"Asks their customers for reviews — whether positive or negative.","business-unit-transparency-page/profile-info/not-recently-asking-for-reviews":"Trustpilot has no recent records of [COMPANY] asking their customers to review them.","business-unit-transparency-page/profile-info/not-asking-for-reviews":"Trustpilot has no records of [COMPANY] asking their customers to review them.","business-unit-transparency-page/profile-info/claimed-tooltip":"Claiming a profile allows the company to do things like reply to reviews, invite customers to write reviews, [LINK-BEGIN]and more.[LINK-END]","business-unit-transparency-page/profile-info/claimed-tooltip-v2":"This company has claimed their Trustpilot profile as their own. Any company can claim theirs for free to reply to reviews, ask customers to review them, and more.","business-unit-transparency-page/profile-info/always-unclaimed-tooltip":"This company hasn't claimed their profile yet and might not know it exists. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/profile-info/previously-unclaimed-tooltip":"This company previously claimed their profile, but has since unclaimed it.","business-unit-transparency-page/profile-info/pays-tooltip":"Our paid plans offer more review invitations, marketing materials, business support, [LINK-BEGIN]and more.[LINK-END]","business-unit-transparency-page/profile-info/paid-trial-tooltip":"Companies that are on a Trustpilot plan trial have access to more review invitations, business support, and [LINK-BEGIN]other features.[LINK-END]","business-unit-transparency-page/profile-info/asking-for-reviews-tooltip":"Companies who regularly ask their customers to review them tend to have a more representative star rating. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/profile-info/not-asking-for-reviews-tooltip":"In some cases, not asking for reviews may result in a lower star rating. Any company can claim their profile and ask their customers to review them for free. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/profile-info/verified":"Verified additional company details","business-unit-transparency-page/profile-info/not-verified":"Hasn’t verified additional company details yet","business-unit-transparency-page/profile-info/verification-tooltip":"Trustpilot displays additional information a company has verified (e.g proof of identity, domain name) to promote transparency and help consumers make better informed purchasing decisions. [LINK-BEGIN]Learn more.[LINK-END]","business-unit-transparency-page/profile-info/confirmed-details":"Confirmed details","business-unit-transparency-page/profile-info/confirmed-details-tooltip":"This company has chosen to confirm specific details about their business with Trustpilot.","business-unit-transparency-page/profile-info/not-confirmed-details":"Hasn't confirmed company details yet","business-unit-transparency-page/profile-info/not-confirmed-details-tooltip":"Trustpilot displays information a company has confirmed to promote transparency and help consumers make better informed purchasing decisions.","business-unit-transparency-page/profile-info/proof-of-identity-title":"Proof of identity","business-unit-transparency-page/profile-info/proof-of-identity-description":"Proof of identity of a user associated with this account","business-unit-transparency-page/profile-info/google-my-business-title":"Contact details","business-unit-transparency-page/profile-info/google-my-business-description":"Google My Business account verified and synced","business-unit-transparency-page/profile-info/bank-account-title":"Bank account","business-unit-transparency-page/profile-info/bank-account-description":"Bank account registered during subscription process","business-unit-transparency-page/profile-info/automatic-invitations-title":"Automatic invitations","business-unit-transparency-page/profile-info/automatic-invitations-description":"Claimed companies are invited to write a review about their experience using Trustpilot via automatic review invitations.","business-unit-transparency-page/profile-info/invitation-links-title":"Invitation links","business-unit-transparency-page/profile-info/invitation-links-description":"After consumers have an experience using Trustpilot, they’re invited to write a review via email or links on our site.","business-unit-transparency-page/profile-info/unsupported-methods":"May use unsupported invitation methods","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-text-1":"We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-text-2":"Trustpilot provides companies with free and [LINK-BEGIN]supported methods[LINK-END] to send review invitations. These help ensure that reviews are genuine and asked for in a fair, consistent way.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-1":"We’ve detected that this company may be asking for reviews using methods that Trustpilot doesn’t support.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-2":"This can lead to bias and compromise the trustworthiness of reviews. We’re strongly against this.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-3":"[LINK-BEGIN]Find out[LINK-END] which methods we do support.","business-unit-transparency-page/review-sources/header":"Review sources","business-unit-transparency-page/review-sources/sub-header":"Where reviews have come from for the past 12 months","business-unit-transparency-page/review-sources/total":"Total reviews from the past 12 months","business-unit-transparency-page/star-distribution/header-v2":"Star distribution by review source","business-unit-transparency-page/star-distribution/sub-header-v2":"How star ratings differ by review source from the past 12 months","business-unit-transparency-page/star-distribution/filter-by":"Filter by","business-unit-transparency-page/over-time/header":"Reviews over time","business-unit-transparency-page/by-source-chart/sub-header":"How [COMPANY] got its reviews in the past 12 months","business-unit-transparency-page/by-source-chart/filter-by":"Filter by","business-unit-transparency-page/over-time-chart/header":"New reviews by star rating","business-unit-transparency-page/over-time-chart/sub-header":"How many new reviews (distributed by star rating) [COMPANY] got each month in the past 12 months","business-unit-transparency-page/over-time-chart/filter-by":"Filter by","business-unit-transparency-page/over-time-chart/trustpilot-invitation-description":"In December 2022, we began inviting more people to review their experience with Trustpilot. This allows us to hear from people who ordinarily may not share feedback, and to improve our site for everyone who uses it. This led to an increase in reviews on our own profile page, which are labeled [BOLD-BEGIN]Invited[BOLD-END].","business-unit-transparency-page/reply-stats/header":"Reply behavior","business-unit-transparency-page/reply-stats/sub-header":"How [COMPANY] replied to negative reviews in the past 12 months","business-unit-transparency-page/reply-stats/no-negative-reviews":"This company hasn't received any negative reviews yet, so there’s no data to show.","business-unit-transparency-page/reply-stats/no-negative-reviews-v2":"[COMPANY] hasn’t received any negative reviews to reply to within the past 12 months.","business-unit-transparency-page/reply-stats/reply-time/24-hours-v2":"Typically replies to negative reviews in [BOLD-BEGIN]24 hours or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/2-days-v2":"Typically replies to negative reviews in [BOLD-BEGIN]2 days or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/1-week-v2":"Typically replies to negative reviews in [BOLD-BEGIN]1 week or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/2-weeks-v2":"Typically replies to negative reviews in [BOLD-BEGIN]2 weeks or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/1-month-v2":"Typically replies to negative reviews in [BOLD-BEGIN]1 month or less[BOLD-END].","business-unit-transparency-page/reply-stats/last-reply":"Last replied to a negative review: [DATE].","business-unit-transparency-page/reply-stats/negative-reply-time/no-replies":"Hasn't replied to negative reviews for the past 12 months.","business-unit-transparency-page/reply-stats/negative-reply-time/no-replies-in-12-months":"Hasn't replied to negative reviews for the past 12 months.","business-unit-transparency-page/reply-stats/reply-time/tooltip":"We take all days of the week into account (including weekends) and consider 1- and 2-star reviews to be negative. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/reply-stats/reply-volume/many-v2":"Has replied to [PERCENTAGE]% of their negative reviews.","business-unit-transparency-page/reply-stats/reply-volume/few":"Has replied to [REPLY-COUNT] out of [TOTAL] negative reviews.","business-unit-transparency-page/reply-stats/reply-volume-tooltip":"We consider 1- and 2-star reviews to be negative. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/flagging/header-v2":"[COMPANY]’s flagging activity","business-unit-transparency-page/flagging/sub-header2-v2":"How frequently [COMPANY] flagged their reviews in the past 12 months","business-unit-transparency-page/flagging/flagging-rate/count-v2":"[COMPANY] flagged [FLAG-REVIEW-COUNT] of their reviews a total of [FLAG-TIMES-COUNT] times.","business-unit-transparency-page/flagging/flagging-rate/count-tooltip":"It’s possible to flag a review more than once.","business-unit-transparency-page/flagging/flagging-rate/none-v2":"[COMPANY] hasn’t flagged any reviews in the past 12 months.","business-unit-transparency-page/flagging/invalid-flagging-rate-v2":"[PERCENTAGE]% of those cases turned out to be invalid.","business-unit-transparency-page/flagging/invalid-flagging-rate/less-than-one":"[BOLD-BEGIN]Less than 1%[BOLD-END] of the flagged reviews were flagged for invalid reasons.","business-unit-transparency-page/flagging/breakdown/header-v2":"Distribution of flagged reviews by star rating","business-unit-transparency-page/flagging/breakdown/header-tooltip":"Reviews flagged within the past 12 months may have been written more than 12 months ago. A review may have been flagged more than once.","business-unit-transparency-page/flagging/what-happened/header-v2":"What happened to the [FLAG-COUNT] flagged reviews from the past 12 months?","business-unit-transparency-page/flagging/what-happened/header-tooltip":"Reviews flagged within the past 12 months may have been written more than 12 months ago.","business-unit-transparency-page/flagging/trustpilot-disclaimer":"Some reviews on our profile page may mistakenly be written about other companies. To ensure our profile reflects only genuine experiences with Trustpilot, we flag reviews that aren’t about us—whether they’re positive or negative. Reviewers can then move their review to the correct company’s profile or edit it to reflect their experience with Trustpilot. If they do neither, their review will be removed.","business-unit-transparency-page/updated":"Updated [TIME-AGO]","business-unit-transparency-page/title":"[COMPANY-NAME] Activities | See how [COMPANY-NAME] uses Trustpilot","business-unit-transparency-page/main-header":"[COMPANY-NAME]’s activity overview","business-unit-transparency-page/profile-info/claimed-nodate":"Claimed their Trustpilot profile.","business-unit-transparency-page/review-types/organic":"Organic","business-unit-transparency-page/review-types/organic-tooltip2":"Trustpilot is an open review platform, so customers can take their own initiative to write reviews, without being asked by companies. Those are called [LINK-BEGIN]organic reviews[LINK-END].","business-unit-transparency-page/review-types/organic-tooltip-text":"Trustpilot is an open review platform, so people with a genuine experience can write [LINK-BEGIN]organic reviews[LINK-END] without being asked to by a company. These are written without using our supported invitation methods. ","business-unit-transparency-page/review-types/auto-invite-tooltip2":"With Trustpilot's automated invitation services, reviewers are automatically invited to write a review following their experience with a company. This type of review is automatically labeled [LINK-BEGIN]verified[LINK-END].","business-unit-transparency-page/review-types/manual-invite-tooltip3":"With Trustpilot's manual invitation services, reviewers are manually invited by a company to write a review (with a direct link to Trustpilot’s review form). This type of review is automatically labeled [LINK-BEGIN]invited[LINK-END].","business-unit-transparency-page/review-types/domain-link":"Redirected","business-unit-transparency-page/review-types/domain-link-tooltip":"The reviewer left a review by clicking on a link on the company’s website which led to their public profile on Trustpilot. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/review-types/asterisk":"[MERGED-REVIEWS-COUNT] of these reviews come from a profile merge","business-unit-transparency-page/review-types/verified":"Verified","business-unit-transparency-page/review-types/invited":"Invited","business-unit-transparency-page/review-trends":"Discover more review trends","business-unit-transparency-page/review-trends-link":"How this company uses Trustpilot","business-unit-transparency-page/star-distribution/filters/all-sources":"All review sources","business-unit-transparency-page/star-distribution/filters/organic":"Organic","business-unit-transparency-page/chart/filters/all-ratings":"All star ratings","business-unit-transparency-page/chart/filters/all-sources":"All review sources","business-unit-transparency-page/chart/filters/organic":"Organic","business-unit-transparency-page/chart/filters/1-star":"1-star ratings","business-unit-transparency-page/chart/filters/2-star":"2-star ratings","business-unit-transparency-page/chart/filters/3-star":"3-star ratings","business-unit-transparency-page/chart/filters/4-star":"4-star ratings","business-unit-transparency-page/chart/filters/5-star":"5-star ratings","business-unit-transparency-page/chart/legends/organic":"Organic","business-unit-transparency-page/filter-modal/header":"Select review sources","business-unit-transparency-page/filter-modal/header2":"Select star rating","business-unit-transparency-page/filter-modal/button":"Show results","business-unit-transparency-page/description/header":"What's a flagged review?","business-unit-transparency-page/description/item1":"[COMPANY-NAME] may flag a review if they think it's in breach of [LINK-BEGIN]Trustpilot's guidelines[LINK-END].","business-unit-transparency-page/description/item2-linked-v2":"[COMPANY-NAME] selects the [LINK-BEGIN]reason(s)[LINK-END] they're flagging the review, so we know what to investigate.","business-unit-transparency-page/description/item3-v2":"We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).","business-unit-transparency-page/description/item4-v2":"Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.","business-unit-transparency-page/description/item5-v2":"If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.","business-unit-transparency-page/diagram/flagged-online-v2":"Reviews still online on trustpilot.com","business-unit-transparency-page/diagram/flagged-offline-v2":"Reviews removed from trustpilot.com","business-unit-transparency-page/diagram/flagged-online-invalidreport2":"Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by [COMPANY-NAME]","business-unit-transparency-page/diagram/flagged-online-resolved":"Reviewer resolved the breach of Trustpilot's guidelines","business-unit-transparency-page/diagram/flagged-offline-noresponse":"Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines","business-unit-transparency-page/diagram/flagged-offline-response":"Reviewer didn't resolve the breach of Trustpilot's guidelines","business-unit-transparency-page/diagram/pending-investigation":"These statistics don't include the [PENDING-COUNT] reviews that Trustpilot is in the process of investigating.","business-unit-transparency-page/diagram/pending-investigation-1":"These statistics don't include the 1 review that Trustpilot is in the process of investigating.","business-unit-transparency-page/diagram/pending-investigation-v2":"Data doesn’t include the [PENDING-COUNT] flagged reviews that Trustpilot is currently investigating.","business-unit-transparency-page/diagram/pending-investigation-1-v2":"Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.","business-unit-transparency-page/no-data/heading-v2":"This business's profile is brand new, so we're still gathering data.","business-unit-transparency-page/no-data/subheading":"Come back later to see how this company uses our platform.","business-unit-transparency-page/alert/title":"Warning! This company has been misusing Trustpilot’s business services.","business-unit-transparency-page/alert/message":"Check out [LINK-BEGIN]this chart[LINK-END] for a detailed overview of the company’s recent flagging behavior.","business-unit-transparency-page/alert/title2":"Warning! This company has been flagging reviews in a biased way.","business-unit-transparency-page/alert/message2":"Check out the company’s recent flagging behavior below.","business-unit-transparency-page/merge-activity/heading":"Profile merges","business-unit-transparency-page/merge-activity/heading/tooltip":"Profiles can be merged for one of these reasons: identical domains, rebranding, or business merger or change in ownership. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/merge-activity/subheading":"How many profile merges happened in the past 12 months","business-unit-transparency-page/merge-activity/reasons/identical-domains":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME] because they were about identical domains.","business-unit-transparency-page/merge-activity/reasons/identical-domains/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME] because it was about an identical domain.","business-unit-transparency-page/merge-activity/reasons/rebranding":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME] because of rebranding.","business-unit-transparency-page/merge-activity/reasons/rebranding/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME] because of rebranding.","business-unit-transparency-page/merge-activity/reasons/business-merger":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME] because of a business merger or a change in ownership.","business-unit-transparency-page/merge-activity/reasons/business-merger/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME] because of a business merger or a change in ownership.","business-unit-transparency-page/merge-activity/no-reason":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME].","business-unit-transparency-page/merge-activity/no-reason/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME].","business-unit-transparency-page/merge-activity/trustscore":"[COMPANY-NAME]'s TrustScore became [NEW-TRUSTSCORE] after this profile merge (previously [OLD-TRUSTSCORE]).","business-unit-transparency-page/merge-activity/profiles-list":"List of profiles","business-unit-transparency-page/merge-activity/profiles-list/singular2":"See details","business-unit-transparency-page/merge-activity/see-more":"See more merges ([COUNT])","business-unit-transparency-page/merge-activity/modal/title":"Profiles merged into [COMPANY-DOMAIN]","business-unit-transparency-page/merge-activity/modal/column/domain":"Domain name","business-unit-transparency-page/merge-activity/modal/column/trustscore":"TrustScore","business-unit-transparency-page/merge-activity/modal/column/review-count":"Review count","business-unit-transparency-page/transparency-report/title":"Trustpilot is committed to transparency.","business-unit-transparency-page/transparency-report/link":"Find out how","consumer-profile-page/title":"[USERNAME] – [RATINGS-COUNT] business reviews on Trustpilot","consumer-profile-page/title-v2":"[USERNAME] – Reviews","consumer-profile-page/user-reviews-total-stats/reviews/zero":"Reviews","consumer-profile-page/user-reviews-total-stats/reviews/one":"Review","consumer-profile-page/user-reviews-total-stats/reviews/many":"Reviews","consumer-profile-page/user-reviews-total-stats/reads/zero":"Reads","consumer-profile-page/user-reviews-total-stats/reads/one":"Read","consumer-profile-page/user-reviews-total-stats/reads/many":"Reads","consumer-profile-page/user-reviews-total-stats/usefuls/zero":"Useful","consumer-profile-page/user-reviews-total-stats/usefuls/one":"Useful","consumer-profile-page/user-reviews-total-stats/usefuls/many":"Useful","consumer-profile-page/user-reviews-total-stats/reviews-tooltip":"Review(s) written by you","consumer-profile-page/user-reviews-total-stats/reads-tooltip":"Number of people who have read your review(s) (since December 2016)","consumer-profile-page/user-reviews-total-stats/usefuls-tooltip":"Number of people who found your review(s) useful","consumer-profile-page/reviews-list/review-company-name":"Review of [COMPANY-NAME]","consumer-profile-page/reviews-list/review-product-name":"Review of [PRODUCT-NAME]","consumer-profile-page/reviews-list/draft-review-company-name":"Review draft of [COMPANY-NAME]","consumer-profile-page/review-tabs/service-tab":"Service Reviews","consumer-profile-page/review-tabs/product-tab":"Product Reviews","consumer-profile-page/facebook/connect":"Connect with Facebook to get one click access to Trustpilot. It's easier.","consumer-profile-page/date-of-experience/banner/title":"Your reviews now include a date of experience.","consumer-profile-page/date-of-experience/banner/body":"In addition to your submission date, your past reviews now also include a date of experience. This lets people know when your experience took place.[LINE-BREAK]We’ve currently set the date you submitted your review as the default, but you can always edit it to better reflect your actual date of experience.","consumer-profile-page/date-of-experience/banner/body-v2":"In addition to your submission date, your past reviews now also include a date of experience. This lets people know when your experience took place.[LINE-BREAK]We’ve currently set the date you submitted your review as the default date of experience. If this default date doesn’t match your experience, you can always update it by editing your review.","shared/sentences/facebook-login":"Log in with Facebook","shared/sentences/product-reviews/zero":"0 product reviews","shared/sentences/product-reviews/one":"1 product review","shared/sentences/product-reviews/many":"[COUNT] product reviews","shared/sentences/reviews/zero":"0 reviews","shared/sentences/reviews/one":"1 review","shared/sentences/reviews/many":"[COUNT] reviews","shared/sentences/reviews-ratio/one":"[SUB-COUNT] of 1 review","shared/sentences/reviews-ratio/many":"[SUB-COUNT] of [COUNT] reviews","shared/sentences/see-more":"See more","shared/sentences/see-less":"See less","shared/sentences/business-logo":"[COMPANY] logo","shared/rating/star-1":"Bad","shared/rating/star-2":"Poor","shared/rating/star-3":"Average","shared/rating/star-4":"Great","shared/rating/star-5":"Excellent","shared/rating/v2/star-1":"1-star","shared/rating/v2/star-2":"2-star","shared/rating/v2/star-3":"3-star","shared/rating/v2/star-4":"4-star","shared/rating/v2/star-5":"5-star","shared/scrollable-carousel/buttons/prev":"Previous","shared/scrollable-carousel/buttons/next":"Next","shared/words/categories":"Categories","shared/words/advertisement":"Advertisement","shared/words/language":"Language","shared/words/reviews":"Reviews","shared/words/products":"Products","shared/words/default":"default","shared/draft-reviews/delete":"Delete","shared/draft-reviews/finish":"Finish review","shared/draft-reviews/confirm-delete":"Are you sure you want to delete this draft?","shared/draft-reviews/text-placeholder":"Write the rest of your review…","notifyingflow/flag-button-label":"Flag this review","notifyingflow/back-button-label":"Back","notifyingflow/next-button-label":"Next","notifyingflow/done-button-label":"Done","notifyingflow/already-flagged":"You've already flagged this","notifyingflow/start/header":"Do you think there’s a problem with this review?","notifyingflow/start/paragraph1":"You can use this flagging process if you’re a consumer. [LINK-BEGIN]Read more[LINK-END].","notifyingflow/start/paragraph2":"If you’re from [COMPANY] and want to flag this review, please use your [LINK-BEGIN]business account[LINK-END].","notifyingflow/start/checkbox-label":"I’m not from [COMPANY]","notifyingflow/violation-selector/header":"Want to flag this review?","notifyingflow/violation-selector/subheader":"Please choose a reason","notifyingflow/violation-selector/harmful-or-illegal":"Harmful or illegal","notifyingflow/violation-selector/sensitive-information":"Personal information","notifyingflow/violation-selector/advertising-or-promotional":"Advertising or promotional","notifyingflow/violation-selector/fabricated-review":"Not based on a genuine experience","notifyingflow/violation-selector/fabricated-review-already-reported":"You’ve already flagged a review on [COMPANY] for this reason. We’re looking into it.","notifyingflow/violation-selector/already-assessed":"We’ve already assessed that this review isn’t in breach of our [LINK-BEGIN]guidelines[LINK-END] for this reason.","notifyingflow/harmful-or-illegal/header":"Want to flag this review?","notifyingflow/harmful-or-illegal/subheader":"It is harmful or illegal because it contains:","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination":"Hate speech or discrimination","notifyingflow/harmful-or-illegal/terrorism":"Terrorism","notifyingflow/harmful-or-illegal/threats-or-violence":"Threats or violence","notifyingflow/harmful-or-illegal/obscene-content":"Obscenity","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/header":"Want to flag this review for hate speech or discrimination?","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/paragraph1":"We can remove content that, for example:","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/list1item1-2":"Attacks or uses derogatory or discriminatory language with reference to a person or a group on the basis of who they are, i.e., their religion, ethnicity, nationality, race, color, descent, gender, or other identity factors","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/terrorism/disclaimer/header":"Want to flag this review for terrorism?","notifyingflow/harmful-or-illegal/terrorism/disclaimer/paragraph1":"We can remove content that, for example:","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item1":"Spreads harmful propaganda","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item2":"Intends to radicalize people","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item3":"Mobilizes support for terrorist activities","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item4":"Relates to violent extremism","notifyingflow/harmful-or-illegal/terrorism/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/header":"Want to flag this review for threats or violence?","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/paragraph1-2":"We can remove content that has, for example:","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list1item1-2":"Calls to target people or businesses with abuse or harassment online","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list1item2-2":"Serious threats or threats of violence","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list1item3-2":"Behavior that urges offline action such as physical harassment or destruction of property","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/header":"Want to flag this review for obscenity?","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/paragraph1-2":"We can remove content that has, for example:","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list1item1-2":"Graphic depictions of acts that are violent, sexual, or gory","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item3":"It includes swear words","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item4":"It might be rude or offensive to some people","notifyingflow/fabricated-review/header":"Want to flag this review for not being based on a genuine experience?","notifyingflow/fabricated-review/subheader":"Help us understand why:","notifyingflow/fabricated-review/written-by-employee-or-competitor":"The review was written by an employee or a competitor","notifyingflow/fabricated-review/paid-reviewer":"The reviewer was paid to write this review","notifyingflow/fabricated-review/copy-paste":"It’s a copy/paste of another review","notifyingflow/fabricated-review/suspicious-pattern":"The pattern of reviews for this company is suspicious","notifyingflow/fabricated-review/other":"Other","notifyingflow/fabricated-review/disclaimer/header":"Want to flag this review for not being based on a genuine experience?","notifyingflow/fabricated-review/disclaimer/paragraph1":"We can remove a review if, for example:","notifyingflow/fabricated-review/disclaimer/list1item1":"It’s clear that the reviewer hasn’t had any interaction with the business","notifyingflow/fabricated-review/disclaimer/paragraph2":"We don’t remove a review just because:","notifyingflow/fabricated-review/disclaimer/list2item1":"You had a different experience with the company","notifyingflow/fabricated-review/disclaimer/list2item2":"The review isn’t as detailed, informative or well written as you’d like","notifyingflow/fabricated-review/disclaimer/list2item3":"The company has a sudden influx of new reviews (this can be because they started asking for reviews)","notifyingflow/fabricated-review-only-once/header-v2":"There’s no need to flag more reviews for this business.","notifyingflow/fabricated-review-only-once/paragraph-v2":"We’ll now take a closer look at this business's profile to see if there are unusual patterns or suspicious behavior.","notifyingflow/sensitive-information/disclaimer/header-2":"Want to flag this review for having your personal information?","notifyingflow/sensitive-information/disclaimer/paragraph1":"We can ask reviewers to remove, for example:","notifyingflow/sensitive-information/disclaimer/list1item1-2":"Your name, phone number, address or email address","notifyingflow/sensitive-information/disclaimer/list1item2-2":"Information that can be used to identify you","notifyingflow/sensitive-information/disclaimer/list1item3":"Text that breaches privacy laws","notifyingflow/advertising-or-promotional/header":"Want to flag this review as advertising or promotional?","notifyingflow/advertising-or-promotional/subheader":"Help us understand why:","notifyingflow/advertising-or-promotional/promotional-or-discount-code":"It includes a promotional or discount code","notifyingflow/advertising-or-promotional/other-business-or-unrelated-product":"Its purpose is not to help consumers, but to promote another business or an unrelated product","notifyingflow/advertising-or-promotional/scam":"It promotes another service that’s probably a scam e.g. cryptocurrency investment, hacker services, etc. ","notifyingflow/advertising-or-promotional/other":"Other","notifyingflow/advertising-or-promotional/disclaimer/header":"Want to flag this review as advertising or promotional?","notifyingflow/advertising-or-promotional/disclaimer/paragraph1":"We can remove content that, for example:","notifyingflow/advertising-or-promotional/disclaimer/list1item1":"Includes a promotional code","notifyingflow/advertising-or-promotional/disclaimer/list1item2":"Advertises calls to action","notifyingflow/advertising-or-promotional/disclaimer/list1item3":"Advertises for a business other than the one reviewed","notifyingflow/advertising-or-promotional/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/advertising-or-promotional/disclaimer/list2item1":"It mentions another business or product for a relevant, non-promotional reason","notifyingflow/advertising-or-promotional/disclaimer/list2item2":"You disagree with the star rating or content","notifyingflow/advertising-or-promotional/disclaimer/list2item3":"It’s short or not very detailed","notifyingflow/highlight/hate-speech-or-discrimination/header":"Want to flag this review for hate speech or discrimination?","notifyingflow/highlight/terrorism/header":"Want to flag this review for terrorism?","notifyingflow/highlight/threats-or-violence/header":"Want to flag this review for threats or violence?","notifyingflow/highlight/obscene-content/header":"Want to flag this review for obscenity?","notifyingflow/highlight/sensitive-information/header-2":"Want to flag this review for having your personal information?","notifyingflow/highlight/advertising-or-promotional/header":"Want to flag this review as advertising or promotional?","notifyingflow/highlight/obscene-content/paragraph":"Select the [BOLD-BEGIN]obscene[BOLD-END] content","notifyingflow/highlight/hate-speech-or-discrimination/paragraph":"Select the [BOLD-BEGIN]hate speech or discrimination[BOLD-END]","notifyingflow/highlight/terrorism/paragraph":"Select the [BOLD-BEGIN]terrorism[BOLD-END] content","notifyingflow/highlight/threats-or-violence/paragraph":"Select the [BOLD-BEGIN]threats or violence[BOLD-END]","notifyingflow/highlight/sensitive-information/paragraph":"Select the [BOLD-BEGIN]personal information[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/promotional-or-discount-code/paragraph":"Select the [BOLD-BEGIN]promotional or discount code[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/other-business-or-unrelated-product/paragraph":"Select the words that [BOLD-BEGIN]promote another business or an unrelated product[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/scam/paragraph":"Select the words that [BOLD-BEGIN]promote another service that’s probably a scam[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/other/paragraph":"Select the [BOLD-BEGIN]advertising or promotional[BOLD-END] content","notifyingflow/highlight/obscene-content/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]obscene[BOLD-END] content","notifyingflow/highlight/hate-speech-or-discrimination/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]hate speech or discrimination[BOLD-END]","notifyingflow/highlight/terrorism/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]terrorism[BOLD-END] content","notifyingflow/highlight/threats-or-violence/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]threats or violence[BOLD-END]","notifyingflow/highlight/sensitive-information/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]personal information[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/promotional-or-discount-code/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]promotional or discount code[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/other-business-or-unrelated-product/paragraph/touch":"Tap to highlight the words that [BOLD-BEGIN]promote another business or an unrelated product[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/scam/paragraph/touch":"Tap to highlight the words that [BOLD-BEGIN]promote another service that’s probably a scam[BOLD-END]","notifyingflow/highlight/advertising-or-promotional/other/paragraph/touch":"Tap to highlight the [BOLD-BEGIN]advertising or promotional[BOLD-END] content","notifyingflow/sign/hate-speech-or-discrimination/header":"Want to flag this review for hate speech or 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So thank you.","review-submitted-page/calltoactiontext":"Keep 'em coming...","review-submitted-page/emailwhenpublished/heading":"This might take a while","review-submitted-page/emailwhenpublished/subheading":"We'll email you when it's live","review-submitted-page/error/heading":"Oops, something went wrong","review-submitted-page/error/subheading":"Sorry for the inconvience, please try again","review-submitted-page/needtoverifiy/heading":"Please activate your profile to publish your review","review-submitted-page/needtoverifiy/subheading":"- check your email","review-submitted-page/read-more-reviews-for-company":"Read more reviews about [COMPANYNAME]","review-submitted-page/reviewprocessing":"Your review is on its way","review-submitted-page/upload-profile-image":"Upload profile image","review-submitted-page/add-profile-image":"Add photo","review-submitted-page/languagedetection/header":"We’re curious, what language did you use?","review-submitted-page/languagedetection/footer":"This will help us improve our language tools.","review-submitted-page/languagedetection/other":"Other","review-submitted-page/marketing-invitation/signup-success":"Great, we'll be in touch","review-submitted-page/marketing-invitation/opt-out":"Don't show me this again","review-submitted-page/cpp-link":"You reviewed [COMPANYNAME]","review-submitted-page/whats-next":"What’s next?","review-submitted-page/review-drafts/header":"Would you like to finish your review drafts?","review-submitted-page/review-request-banner/title":"How did we do?","review-submitted-page/review-request-banner/title-v2":"Write a review about Trustpilot","review-submitted-page/review-request-banner/title-v3":"How was your experience with Trustpilot?","review-submitted-page/review-request-banner/title-v4":"You can review Trustpilot too!","review-submitted-page/review-request-banner/main-text":"Write a review for Trustpilot—tell us what you think about using our platform. Your feedback will help us improve and keep Trustpilot honest.","review-submitted-page/review-request-banner/main-text-v2":"Review us too—tell us what you think about using our site. Your feedback will help us improve and keep Trustpilot honest.","review-submitted-page/review-request-banner/main-text-v3":"Review us too - it only takes a few minutes and helps Trustpilot improve and stay honest.","review-submitted-page/review-request-banner/main-text-v4":"It only takes a few minutes and your feedback helps us to improve our platform and stay honest.","review-submitted-page/review-request-banner/button":"Review Trustpilot","review-submitted-page/app-promo/title":"Write your next review on the Trustpilot app","review-submitted-page/app-promo/description":"Find companies, read reviews, or write them—all while on the go.","review-submitted-page/app-promo/badge/alt":"Download the Trustpilot iOS app","review-submitted-page/app-promo/illustration/alt":"Trustpilot iOS app illustration","review-submitted-page/review-follow-up/button":"Send private feedback","review-submitted-page/review-follow-up/modal/header":"Send private feedback","review-submitted-page/review-follow-up/modal/supporting-text-multi-question-negative":"Answer a few questions from [COMPANY] to help get to the root of the problem. This feedback is just for them.","review-submitted-page/review-follow-up/modal/supporting-text-multi-question-positive":"Answer a few questions from [COMPANY] to help them understand how things went. This feedback is just for them.","review-submitted-page/review-follow-up/modal/supporting-text-single-question-positive":"Answer a quick question from [COMPANY] to help get to the root of the problem. This feedback is just for them.","review-submitted-page/review-follow-up/modal/supporting-text-single-question-negative":"Answer a quick question from [COMPANY] to help them understand how things went. This feedback is just for them.","review-submitted-page/review-follow-up/modal/question-counter":"[QUESTION_NUMBER] of [TOTAL_QUESTIONS]","review-submitted-page/review-follow-up/modal/next":"Next","review-submitted-page/review-follow-up/modal/back":"Back","review-submitted-page/review-follow-up/modal/submit":"Submit","review-submitted-page/review-follow-up/modal/close":"Close","review-submitted-page/review-follow-up/modal/flag-question":"Flag question","review-submitted-page/review-follow-up/modal/error/no-selection":"Please select an answer to continue.","review-submitted-page/review-follow-up/modal/error/submit-error":"Something went wrong. 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After you flag it, we’ll investigate and take action with the company if necessary.","review-submitted-page/review-follow-up/modal/flag/link-text":"Continue","review-submitted-page/review-invitations/header/title":"Companies that want to hear from you","user-settings-page/changepass/header":"Change password","user-settings-page/changepass/submit":"Change password","user-settings-page/changepass/notifications/pass-changed":"Your password has been changed","user-settings-page/changepass/notifications/invalid-old-password":"Your current password is not correct. Please try again.","user-settings-page/changepass/notifications/invalid-new-password":"Oops, looks like you forgot to add a new password. Try again.","user-settings-page/changepass/notifications/password-mismatch":"The passwords don't match","user-settings-page/changepass/notifications/password-too-short":"Your new password must contain at least [NUMBER] characters","user-settings-page/changepass/newpassword":"New password","user-settings-page/changepass/newpasswordagain":"New password - again","user-settings-page/changepass/oldpassword":"Current password","user-settings-page/choosecountry":"Choose country","user-settings-page/chooselanguage":"Choose Language","user-settings-page/confirmdeleteimage":"Are you sure you wish to delete your profile image?","user-settings-page/deleteimage":"Remove my picture for now","user-settings-page/deletemyuser":"Delete my profile","user-settings-page/deleteuser":"Delete user","user-settings-page/deleteusertext":"When you delete your user profile, your reviews are deleted as well and can not be restored","user-settings-page/downloadprofile/heading":"Download your Trustpilot data","user-settings-page/downloadprofile/body":"[LINK-BEGIN]Click here[LINK-END] to see and download your personal data on Trustpilot.","user-settings-page/logoutofalldevices/header":"Log out everywhere","user-settings-page/logoutofalldevices/body":"Log out wherever you have your Trustpilot account open (this includes desktop, mobile, and any other devices).","user-settings-page/logoutofalldevices/button":"Log out","user-settings-page/editsettings":"Edit my settings","user-settings-page/facebook/description":"\r\n          Connect with Facebook to get one click access to Trustpilot.\r\n          It's easier.\r\n        ","user-settings-page/imageof":"profile image of","user-settings-page/notifications/successmessage":"Your email notification settings have now been changed","user-settings-page/notifications/invitation/successmessage/in":"Success! 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[LINK-BEGIN]Learn more[LINK-END]","user-settings-page/notifications/marketing/recommendations":"Personalized recommendations","user-settings-page/notifications/marketing/recommendationsdetails":"Based on your preferences and activity on Trustpilot","user-settings-page/notifications/marketing/insights":"Latest insights","user-settings-page/notifications/marketing/insightsdetails":"Trending companies, inspiration, tips, and more","user-settings-page/notifications/marketing/newsletter":"Newsletter","user-settings-page/notifications/marketing/newsletterdetails":"The latest news digest","user-settings-page/notifications/marketing/updates":"Feature updates","user-settings-page/notifications/marketing/updatesdetails":"New feature announcements","user-settings-page/notifications/marketing/about":"About Trustpilot","user-settings-page/notifications/marketing/aboutdetails":"How to make the most of your account","user-settings-page/notifications/general":"General","user-settings-page/notifications/generaldetails":"Other messages related to your account.","user-settings-page/notifications/general/milestones":"Review milestones","user-settings-page/notifications/general/milestonesdetails":"Stats celebrating your activity on Trustpilot","user-settings-page/notifications/general/invitations":"Review invitations","user-settings-page/notifications/general/invitationsdetails":"Emails from companies asking for a review on Trustpilot","user-settings-page/personalinfo/invalidcharactersindisplayname":"Oops! Special characters such as “#\u0026@+” are not allowed in your name.","user-settings-page/personalinfo/digitsindisplayname":"Sorry! We don't allow digits in the name field.","user-settings-page/personalinfo/nameerror2":"Your name must be between [MIN-LENGTH] and [MAX-LENGTH] characters.","user-settings-page/personalinfo/emailindisplayname":"Sorry! We don't allow an email address in the name field.","user-settings-page/personalinfo/countryempty":"Please select a country.","user-settings-page/personalinfo/languageempty":"Please select a language.","user-settings-page/personalinfo/header":"Personal settings","user-settings-page/personalinfo/successmessage":"Your profile has now been updated","user-settings-page/personalinfo/email":"Email","user-settings-page/personalinfo/name":"Name (publicly visible)","user-settings-page/personalinfo/country":"Country","user-settings-page/personalinfo/language":"Language","user-settings-page/profileimage":"Your profile picture","user-settings-page/profileimagedeleted":"Your profile image has now been removed","user-settings-page/profileimageerror/notanimage":"Oops! Please upload an image in jpg or png format.","user-settings-page/profileimageerror/imagetoosmall":"Sorry! Your image is too small. 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Please try to upload your image again.","user-settings-page/profileimageupdated":"Your profile image has been uploaded, but it may take up to 20 minutes before the image is updated.","user-settings-page/title":"[USERNAME] – Settings","user-settings-page/tooltip":"We use this information to improve the platform and provide a better experience for you.","user-settings-page/legend":"*Mandatory","user-settings-page/saveinfo":"Save information","user-settings-page/savenotifications":"Save email settings","user-settings-page/socialsettings/disconnect":"Disconnect my Facebook profile from Trustpilot","user-settings-page/socialsettings/title":"My Social Settings","user-settings-page/uploadimage":"Upload your profile picture","user-settings-page/uploadnewimage":"Upload a new profile picture","user-settings-page/countryselectedmodal/headline":"You changed your country settings","user-settings-page/countryselectedmodal/body":"Please accept the terms and policies for [REGION]","user-settings-page/countryselectedmodal/cancel":"Cancel","user-settings-page/countryselectedmodal/save":"Save changes","user-settings-page/countryselectedmodal/success":"Changes saved","user-settings-page/deletemodal/header":"Are you sure you want to delete your account?","user-settings-page/deletemodal/paragraph":"Keep in mind that you will not be able to retrieve any of your information once it has been deleted.","user-settings-page/deletemodal/confirm":"To confirm that you want to delete your account, type in your email address:","user-settings-page/deletemodal/button/delete":"Delete","user-settings-page/verification/button/failed":"Try again","user-settings-page/verification/button/not_verified":"Get started","user-settings-page/verification/button/verified/primary":"See my reviews","user-settings-page/verification/button/verified/secondary":"Remove verification","user-settings-page/verification/button/retry":"Retry","user-settings-page/verification/body/failed":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The information you submitted could not be confirmed. Please try checking your details. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/body/not_verified":"All you need is a photo ID. Verifying helps ensure real people are writing the reviews you read, builds trust online, and lets everyone shop with confidence.","user-settings-page/verification/body/footer/not_verified":"Your ID will never be shown on Trustpilot—we’ll only display a verification badge. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/body/submitted":"[BOLD-BEGIN]Pending[BOLD-END]—The information you submitted is being confirmed. Please check back later. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/body/verified":"[BOLD-BEGIN]You’re verified[BOLD-END]—As a verified user, a badge appears next to your username on all your reviews. You won’t need to get verified again. [LINK-BEGIN]Read more[LINK-END]","user-settings-page/verification/error":"Looks like something went wrong—please try reloading this page.","user-settings-page/verification/heading":"Verification settings","user-settings-page/verification/heading/not_verified":"Become a verified reviewer","user-settings-page/verification/delete-verification-modal/heading":"Are you sure you want to remove your verification?","user-settings-page/verification/delete-verification-modal/body":"Your verification status will be deleted from Trustpilot, and the badge will no longer appear on your profile or reviews. [LINK-BEGIN]Read more[LINK-END][LINE-BREAK]You can always get verified again.","user-settings-page/verification/delete-verification-modal/back":"Go back","user-settings-page/verification/delete-verification-modal/delete":"Remove verification","user-settings-page/verification/failed/reason/default":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Something went wrong and the verification process couldn’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/102":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Something doesn’t look right on the ID you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/103":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie and the photo on the ID you submitted don’t match. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/105":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/106":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/108":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted has already been used to verify another Trustpilot account. An ID can only be used for 1 account. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/109":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted is currently being used to verify this account on multiple devices. Verification can only be completed on 1 device. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/110":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted has already been used to verify another Trustpilot account. An ID can only be used for 1 account. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/113":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/201":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie or the photos of the ID you submitted weren’t clear or were missing. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/204":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie or the photos of the ID you submitted weren’t clear. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/205":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Check that the document you submitted isn’t damaged. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/206":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a passport, driver’s license, residence permit, or ID card with a photo can be submitted. Please try again with one of these documents. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/207":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted is expired. Please try again with a valid document. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/502":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/503":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/504":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a photo of a physical ID can be submitted. A photo of a copy or screenshot can’t be accepted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/505":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a photo of a physical ID can be submitted. A photo of a copy or screenshot can’t be accepted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/507":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Something doesn’t look right on the ID you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/508":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Something doesn’t look right on the ID you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/509":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie and the photo on the ID you submitted don’t match. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/515":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a selfie taken during the verification process can be submitted. A copy of a photo or screenshot can’t be accepted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/526":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a selfie taken during the verification process can be submitted. A copy of a photo or screenshot can’t be accepted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/530":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—You must be at least 16 years old to get verified. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/531":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—You must be at least 16 years old to get verified. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/532":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—You must be at least 16 years old to get verified. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/533":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—You must be at least 18 years old to get verified. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/602":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a passport, driver’s license, residence permit, or ID card with a photo can be submitted. Please try again with one of these documents. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/605":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie you submitted wasn’t clear or was missing. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/606":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie or the photos of the ID you submitted weren’t clear. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/608":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The front of the ID wasn’t clear or was missing in the photo you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/609":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The back of the ID wasn’t clear or was missing in the photo you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/610":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The front of the ID wasn’t fully visible in the photo you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/615":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The back of the ID wasn’t fully visible in the photo you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/619":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information wasn’t clear or fully visible on the ID you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/620":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted is expired. Please try again with a valid document. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/621":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted may be damaged or marked as void. Please try again with a valid document. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/625":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The last name on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/626":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The first name on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/627":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/628":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/629":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/630":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/631":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/632":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/633":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/634":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/635":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie or the photos of the ID you submitted weren’t clear or were missing. 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Please try again later.","invitation-unsubscribe-page/title":"Unsubscribe was successful","invitation-unsubscribe-page/header":"You've Unsubscribed","invitation-unsubscribe-page/explanation":"You will no longer receive email invitations to review businesses on Trustpilot.","invitation-unsubscribe-page/alternative":"Or resubscribe under My Settings \u003e Review invitations","marketing-unsubscribe-page/header":"You've unsubscribed","marketing-unsubscribe-page/explanation":"You’ve successfully unsubscribed from [MESSAGETYPE] emails from Trustpilot.","marketing-unsubscribe-page/error":"Sorry, something went wrong on our end. Please try again later.","marketing-unsubscribe-page/body-text":"Changed your mind? 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