Zoho CRM: Sales Pipeline / Deal Management

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Robust built-in sales pipeline and deal management with configurable stages and forecasting

Reasoning

Each domain (Capterra, PCMag, EmailTooltester, TheCXLead) presents Zoho CRM as having Sales Pipeline / Deal Management. Treating multiple entries from the same domain as a single opinion, all four sources converge on true, with no conflicting false signals. The cross-domain consensus with high confidence supports a final true value.

Completed At

1/8/2026, 9:32:13 AM

Claim	Suggested Value	Confidence
Zoho CRM: provides a platform to manage sales procedures in one place https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	80.0%
Zoho CRM: has highly customizable sales pipelines to match the way our projects flow https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	90.0%
Zoho CRM: provides pipeline management https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	90.0%
Zoho CRM: provides capabilities to manage and track customer interactions https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	90.0%
Zoho CRM: helps manage the sales pipeline https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	90.0%
Zoho CRM: stores all sales data from first inquiry through follow-up in one place https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	60.0%
Zoho CRM: provides the ability to set up the entire lead pipeline https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	80.0%
Zoho CRM Standard: includes multiple pipelines https://www.pcmag.com/reviews/zoho-crm	true	95.0%
Zoho CRM's Kanban for deals: enables dragging a deal card through pipeline stages as the deal progresses https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM: offers custom sales management https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	85.0%
Zoho CRM: Cadences has a Kanban-style layout https://www.pcmag.com/reviews/zoho-crm	true	85.0%
Zoho CRM: allows creating a task from the Deals screen https://www.pcmag.com/reviews/zoho-crm	true	80.0%
Zoho CRM: provides full control over the customer lifecycle https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	70.0%
Zoho CRM: attaches the created task to the associated deal https://www.pcmag.com/reviews/zoho-crm	true	80.0%
Zoho CRM: requires touching base with many different reps and managers https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	65.0%
Zoho CRM: helps remember printing clients from first query to delivery https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	60.0%
Zoho CRM: has exhausting sales outreach https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	80.0%
Zoho CRM: streamlines sales in real-time https://www.capterra.com/p/155928/Zoho-CRM/reviews/	true	90.0%
Zoho CRM Mobile Apps: provides leads and deals functionality on mobile https://www.pcmag.com/reviews/zoho-crm	true	80.0%
Zoho CRM Mobile Apps: allows moving deals forward in the pipeline https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM: allows filling out the deal name field to create a deal https://www.pcmag.com/reviews/zoho-crm	true	85.0%
Zoho CRM: allows editing of pipeline stages https://www.emailtooltester.com/en/crm/zoho-review/	true	90.0%
Zoho CRM: allows filling out the prospect identifiers field to create a deal https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM: offers Kanban view https://www.emailtooltester.com/en/crm/zoho-review/	true	80.0%
Zoho CRM: allows filling out the deal type field to create a deal https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM Pipeline Management: allows tracking of deals https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM: allows filling out the opening date field to create a deal https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM: allows filling out the expected closing date field to create a deal https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM: offers pipeline management https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM: may not yield a smooth sales funnel https://www.emailtooltester.com/en/crm/zoho-review/	true	60.0%
Zoho CRM: allows filling out the pipeline stage field to create a deal https://www.pcmag.com/reviews/zoho-crm	true	90.0%
Zoho CRM Pipeline Management: visualizes your sales management pipeline https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM Pipeline Management: helps prioritize tasks https://thecxlead.com/tools/zoho-crm-review/	true	80.0%
Zoho CRM: offers pipeline management features to track deals https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM: enables your team to focus on closing deals https://thecxlead.com/tools/zoho-crm-review/	true	70.0%
Zoho CRM: offers Bigin by Zoho as an alternative pipeline-driven CRM https://www.pcmag.com/reviews/zoho-crm	true	80.0%
Zoho CRM: enables strategic prioritization of deals https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Bigin by Zoho: is a pipeline-driven CRM https://www.pcmag.com/reviews/zoho-crm	true	80.0%
Zoho CRM: requires a UX overhaul to simplify pipeline management https://www.emailtooltester.com/en/crm/zoho-review/	true	80.0%
Zoho CRM Pipeline Management: enables revenue forecasting https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM's Configure Price Quote: uses CRM data to automatically generate sales orders https://www.pcmag.com/reviews/zoho-crm	true	85.0%
Zoho CRM: includes Pipeline Management as a core feature https://thecxlead.com/tools/zoho-crm-review/	true	95.0%
Zoho CRM: enables the sales team to move deals around https://www.emailtooltester.com/en/crm/zoho-review/	true	80.0%
Zoho CRM's pipeline setup: is not a straightforward process https://www.emailtooltester.com/en/crm/zoho-review/	true	90.0%
Zoho CRM: enables tracking of leads' journey from capture to segmentation to conversion https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM's pipeline setup: requires digging around in the setup settings https://www.emailtooltester.com/en/crm/zoho-review/	true	70.0%
Zoho CRM's pipeline setup: is not very intuitive https://www.emailtooltester.com/en/crm/zoho-review/	true	60.0%
Zoho CRM: allows importing deals from other CRMs https://www.emailtooltester.com/en/crm/zoho-review/	true	60.0%
Zoho CRM Pipeline Management: helps improve your sales strategy https://thecxlead.com/tools/zoho-crm-review/	true	90.0%