| Zoho CRM: is more user-friendly | easy | 80.0% |
| Zoho CRM: is easy to use | high | 80.0% |
| Zoho CRM: has an Ease of Use rating of 3.0 on Capterra | 3.0 | 95.0% |
| Zoho CRM: has an interface that is overwhelming | difficult | 85.0% |
| Zoho CRM: has a powerful UI | Very High | 80.0% |
| Zoho CRM: has an interface cluttered with endless tabs | Very low | 75.0% |
| Zoho CRM: is easy to navigate | easy | 90.0% |
| Zoho CRM on Mobile: has a difficult-to-navigate user interface | Difficult to navigate | 80.0% |
| Zoho CRM: has a rating of 4.0 for Ease of Use | 4.0 | 90.0% |
| Zoho CRM: is easy to use | easy | 90.0% |
| Zoho CRM: has an ease of use rating of 5.0 | 5.0 | 90.0% |
| Zoho CRM: feels more like navigating a complex enterprise system than a tool meant to help small businesses streamline their processes | difficult | 60.0% |
| Zoho CRM: has an ease of use rating of 5.0 on Capterra | 5.0 | 90.0% |
| Zoho CRM: is slow when toggling between modules | low | 60.0% |
| Zoho CRM: is easy to use even for freshers | Easy | 80.0% |
| Zoho CRM: has an ease-of-use rating of 4.0 on Capterra | 4.0 | 90.0% |
| Zoho CRM: offers a user-friendly interface | High | 80.0% |
| Zoho CRM: navigation isn’t always as direct as it could be | low | 70.0% |
| Zoho CRM: has an easy-to-navigate interface | high | 80.0% |
| Zoho CRM: has an ease of use rating of 5.0 on Capterra | 5.0 | 95.0% |
| Zoho CRM: has an ease of use rating of 4.1 out of 5 | 4.1 out of 5 | 90.0% |
| Zoho CRM: has a user-friendly interface | Easy | 60.0% |
| Zoho CRM: has an ease-of-use rating of 5.0 on Capterra | 5.0 | 95.0% |
| Zoho CRM: has a simple user interface | easy | 90.0% |
| Zoho CRM: provides easy sorting and filtering | easy sorting and filtering | 60.0% |
| Zoho CRM: is simple | Easy | 80.0% |
| Zoho CRM: has a rating of 4.0 for Ease of Use on Capterra. | 4.0 | 90.0% |
| Zoho CRM: makes appointments easy to see | easy | 80.0% |
| Zoho CRM: is praised for ease of use | easy | 90.0% |
| Zoho CRM: has an understandable user interface | easy | 80.0% |
| Zoho CRM: is easy to use | easy | 90.0% |
| Zoho CRM: offers a simpler user interface than Salesforce Sales Cloud | easier than Salesforce Sales Cloud | 80.0% |
| Zoho CRM: can be a little overwhelming at first | low | 80.0% |
| Zoho CRM Canvas Builder: has a somewhat jumpy drag-and-drop functionality | low | 60.0% |
| Zoho CRM: is very easy to use | very_high | 80.0% |
| Zoho CRM mobile app: is slightly clunky relative to the desktop web interface | low | 65.0% |
| Zoho CRM: has an ease of use rating of 5.0 on Capterra | 5.0 | 95.0% |
| Zoho CRM: has an ease-of-use rating of 3.0 | 3.0 | 90.0% |
| Zoho CRM: has a sleek and modern interface in some areas | high (sleek and modern interface in some areas) | 65.0% |
| Zoho CRM: other parts of the interface feel outdated | low | 80.0% |
| Zoho CRM: basics are intuitive | high | 90.0% |
| Zoho CRM: offers a generally positive user experience | easy | 60.0% |
| Zoho CRM: provides a user-friendly experience | easy | 80.0% |
| Zoho CRM: enables easy customization of layouts | easy | 65.0% |
| Zoho CRM: has a user-friendly interface | Very Easy | 80.0% |
| Zoho CRM: has a rating of 5.0 for Ease of Use on Capterra | 5.0 | 90.0% |
| Zoho Office Suite: improves the usability of all Zoho CRM features | high | 75.0% |
| Zoho CRM: can be complex to navigate certain features | low | 60.0% |
| Zoho CRM: entering leads was very easy | very easy | 70.0% |
| Zoho CRM: setting appointments was very easy | very easy | 60.0% |
| Zoho CRM: has an ease of use rating of 5.0 | 5.0 | 90.0% |
| Zoho CRM: could benefit from a comprehensive overhaul to achieve a more modern aesthetic | needs_overhaul_for_modern_aesthetic | 80.0% |
| Zoho CRM: interface is boring | low | 40.0% |
| Zoho CRM: is easy to use once you get the hang of it | easy | 85.0% |
| Zoho CRM: is marketed as easy to use | easy | 60.0% |
| Zoho CRM: interface is not very interactive | Low | 80.0% |
| Zoho CRM: is marketed as intuitive | high | 60.0% |
| Zoho CRM: has an ease-of-use rating of 5.0 | 5.0 | 90.0% |
| Zoho CRM: is occasionally cluttered | difficult due to occasional UI clutter | 60.0% |
| Zoho CRM: has an ease of use rating of 4.0 on Capterra | 4.0 | 90.0% |
| Zoho CRM's Kiosk Studio: uses a no-code approach to customization similar to Canvas | easy | 60.0% |
| Zoho CRM: feels overly complicated | difficult | 60.0% |
| Zoho CRM: is not as intuitive as HubSpot and Pipedrive | less intuitive than HubSpot and Pipedrive | 65.0% |
| Zoho CRM: has a user interface that isn’t the most user-friendly | Difficult | 60.0% |
| Zoho CRM: is difficult to navigate for users without experience with complex systems | Difficult to navigate | 80.0% |
| Zoho CRM's Canvas Builder: is easier to use | Very easy to use | 80.0% |
| Zoho CRM: is difficult to set up for small businesses | difficult | 70.0% |
| Zoho CRM: is intuitive to use | Very Easy | 60.0% |
| Zoho CRM's Canvas Builder: is faster | improved | 55.0% |
| Zoho CRM: Ease of use accounts for 10% of the final score | contributes 10% to final score | 80.0% |
| Zoho CRM: makes relatively complex tasks seem simple | high | 65.0% |
| Zoho: has a shockingly poor user experience | Very poor | 80.0% |
| Zoho CRM: enables core functionality tasks to be executed quickly and easily | easy | 60.0% |
| Zoho CRM: requires a UX overhaul to improve general usability | poor | 65.0% |
| Zoho CRM: has a user interface that can feel cluttered | difficult | 60.0% |
| Zoho CRM: lacks a back button when editing reports | not user-friendly due to missing back button when editing reports | 80.0% |
| Zoho CRM: has a drag-and-drop interface | drag-and-drop interface | 90.0% |
| Zoho CRM: is well designed | high | 70.0% |
| Zoho CRM: uses drag-and-drop technology | drag-and-drop UI | 90.0% |
| Zoho CRM: has bottom-of-screen items that are extremely small | low | 50.0% |
| Zoho CRM: is easy to use with minimal training | high | 90.0% |
| Zoho CRM: has customization options that might overwhelm users who prefer straightforward, user-friendly setups. | low | 65.0% |
| Zoho CRM's pipeline setup: is not very intuitive | low | 60.0% |
| Zoho CRM: is not the most user-friendly CRM tool | low | 60.0% |