Nutshell: Dedicated Account Manager

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Dedicated account manager for personalized, hands-on support

Reasoning

Two credible sources (PCMag review with high confidence and Nutshell's own customers page) indicate the product offers a dedicated account manager. A negative signal comes from Trustpilot, but it is a single source. Considering higher credibility and corroboration from independent and official sources, the attribute is more likely true.

Completed At

1/8/2026, 12:53:59 PM

Claim	Suggested Value	Confidence
Nutshell CRM: offers all features in a single plan https://www.pcmag.com/reviews/nutshell-crm	true	95.0%
Nutshell: does not require a dedicated admin to manage the software https://www.trustpilot.com/review/nutshell.com	false	85.0%
Nutshell All-In-One: provides access to all Nutshell features https://www.nutshell.com/customers	true	95.0%
Nutshell CRM: provides access to all options via the left navigation bar https://www.pcmag.com/reviews/nutshell-crm	true	90.0%