Bigin: Knowledge Base / Help Center

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Extensive knowledge base and help center for quick, self-service support.

Reasoning

All independent sources report that Bigin includes a knowledge base / help center; there is no conflicting data, and credibility is reinforced by multiple platforms (Trustpilot with higher confidence, plus Research.com and OnePageCRM).

Completed At

1/8/2026, 12:03:21 PM

Claim	Suggested Value	Confidence
Bigin by Zoho CRM: has plenty of online videos that explain the product in detail https://www.trustpilot.com/review/bigin.com	true	80.0%
Bigin by Zoho CRM: includes a navigation item 'Help Center' https://www.trustpilot.com/review/bigin.com	true	90.0%
Zoho Bigin: provides documentation https://www.trustpilot.com/review/bigin.com	true	90.0%
Bigin by Zoho CRM: has an FAQ section on its review page https://research.com/software/reviews/bigin-by-zoho-crm-review	true	60.0%
Bigin CRM: provides short tutorial videos https://www.onepagecrm.com/crm-reviews/bigin/	true	60.0%
Bigin by Zoho CRM: FAQs section is part of the Review 2026 page https://research.com/software/reviews/bigin-by-zoho-crm-review	true	60.0%