Apptivo: Paid Onboarding / Implementation Services

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Clear paid onboarding options to accelerate and tailor your deployment with expert help.

Reasoning

Majority of independent review sources indicate Apptivo offers paid onboarding/implementation services. Treating each domain as a single opinion, credibility-weighted sources (Trustpilot, TechRadar, PCMag, Software Advice, Capterra, and Apptivo's reviews) affirm 'true' for onboarding services, while Forbes Advisor is the only opposing source. The balance favors 'true'.

Completed At

1/8/2026, 12:12:46 PM

Claim	Suggested Value	Confidence
Apptivo's onboarding team: was supportive https://www.apptivo.com/reviews/	true	60.0%
Professional Implementation Service: was signed up for https://www.trustpilot.com/review/www.apptivo.com	true	90.0%
Apptivo: charged $4000 for the implementation https://www.trustpilot.com/review/www.apptivo.com	true	90.0%
Apptivo's Onboarding Team: has been outstanding https://www.apptivo.com/reviews/	true	90.0%
Apptivo CRM: offers paid training packages https://www.techradar.com/reviews/apptivo-crm-review	true	95.0%
Apptivo CRM: offers professional services to help with implementation https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo's Onboarding Team: continues to be a great partner while we tweak the implementation https://www.apptivo.com/reviews/	true	70.0%
Apptivo CRM: offers professional services to help with data migration https://www.techradar.com/reviews/apptivo-crm-review	true	85.0%
Apptivo: offers 60-minute paid one-on-one training sessions https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo CRM: offers professional services to help with one-on-one training https://www.techradar.com/reviews/apptivo-crm-review	true - one-on-one training via professional services	90.0%
Apptivo: has been asked to refund the setup fee https://www.trustpilot.com/review/www.apptivo.com	true	60.0%
Apptivo: training sessions start at $125 USD https://www.techradar.com/reviews/apptivo-crm-review	true	75.0%
Apptivo: provides full access to the CRM's features https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo: training sessions cover different modules and use cases https://www.techradar.com/reviews/apptivo-crm-review	true	60.0%
Apptivo: suggests industry-appropriate apps during onboarding https://www.pcmag.com/reviews/apptivo-crm	true	60.0%
Apptivo CRM: offers onboarding resources https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo: offers data migration services through company professionals for an additional fee https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo: offers full system implementation services through company professionals for an additional fee https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo: provides all features in a single app https://www.softwareadvice.com/crm/apptivo-profile/	true	80.0%
Apptivo CRM: offers paid training packages that typically cost extra https://www.techradar.com/reviews/apptivo-crm-review	true	60.0%
Apptivo CRM: offers professional services that typically cost extra https://www.techradar.com/reviews/apptivo-crm-review	true	80.0%
Apptivo: onboarding is top notch https://www.capterra.com/p/228915/Apptivo/reviews/	true	65.0%
Apptivo's onboarding team: provided wonderful onboarding support https://www.capterra.com/p/228915/Apptivo/reviews/	true	90.0%
Apptivo's onboarding team: addressed every issue that arose https://www.capterra.com/p/228915/Apptivo/reviews/	true	90.0%
Apptivo: does not provide guided walkthroughs for using its features https://www.forbes.com/advisor/business/software/apptivo-review/	false	60.0%
Apptivo: met all requested features https://www.capterra.com/p/228915/Apptivo/reviews/	true	95.0%
Apptivo: invites users to schedule additional training https://www.capterra.com/p/228915/Apptivo/reviews/	true; invites users to schedule additional training	80.0%
Apptivo: includes the implementation and onboarding of new customers https://www.capterra.com/p/228915/Apptivo/reviews/	true	80.0%
Apptivo's implementation support and customization team: was easy to work with https://www.capterra.com/p/228915/Apptivo/reviews/	true	90.0%
Apptivo: has recent training https://www.capterra.com/p/228915/Apptivo/reviews/	true	80.0%
Apptivo's implementation support and customization team: understood our requirements https://www.capterra.com/p/228915/Apptivo/reviews/	true	50.0%
Apptivo: promises that customisation and training are cost effective https://www.capterra.com/p/228915/Apptivo/reviews/	true	80.0%
Apptivo: provides coverage for everything https://www.capterra.com/p/228915/Apptivo/reviews/	true	90.0%
Apptivo staff: have been here every step of the way during setup https://www.capterra.com/p/228915/Apptivo/reviews/	true	65.0%
Apptivo: offered training to help users adapt to the current version https://www.capterra.com/p/228915/Apptivo/reviews/	true	80.0%
Apptivo: provides setup assistance https://www.capterra.com/p/228915/Apptivo/reviews/	true	90.0%
Apptivo: provides additional customization work that has been excellent https://www.capterra.com/p/228915/Apptivo/reviews/	true	60.0%
Apptivo: provides training that has been excellent https://www.capterra.com/p/228915/Apptivo/reviews/	true	70.0%