Nutshell: Paid Onboarding / Implementation Services

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Premium onboarding to get you up and running quickly.

Reasoning

All sources indicate Nutshell offers paid onboarding/implementation services. After deduplicating by domain (since multiple entries from the same URL/domain count as one opinion), we have positive evidence from three domains with high confidence: PCMag (0.95), Nutshell's own site (0.95), and Software Advice (0.90). There is no conflicting negative evidence, so the attribute resolves to true.

Completed At

1/8/2026, 12:54:00 PM

Claim	Suggested Value	Confidence
Nutshell CRM: offers all features in a single plan https://www.pcmag.com/reviews/nutshell-crm	true	95.0%
Nutshell: provides personalized support for account setup on higher-level plans https://salesdorado.com/en/crm/crm-software/review-nutshell-crm/	true (only on higher-level plans)	90.0%
Nutshell: offers white-glove import https://www.nutshell.com/customers	true	85.0%
Nutshell: offers White Glove Service https://www.softwareadvice.com/crm/nutshell-profile/	true	90.0%
White Glove Service: assists with imports https://www.softwareadvice.com/crm/nutshell-profile/	true; White Glove onboarding service available and includes assistance with data imports	85.0%
Nutshell's transition team: was supportive and helpful https://www.softwareadvice.com/crm/nutshell-profile/	true	60.0%
White Glove Service: reduces switching friction https://www.softwareadvice.com/crm/nutshell-profile/	true	65.0%
Nutshell: has a fantastic onboarding process https://www.softwareadvice.com/crm/nutshell-profile/	true (onboarding exists; paid status unclear)	60.0%
Nutshell: provides a self-onboarding guide https://www.nutshell.com/customers	false (self-onboarding guide provided; paid onboarding services not indicated)	60.0%
Nutshell: provides transition support to switch from other CRMs https://www.softwareadvice.com/crm/nutshell-profile/	true	90.0%
Nutshell All-In-One: provides access to all Nutshell features https://www.nutshell.com/customers	true	95.0%
Nutshell: provides onboarding support https://www.softwareadvice.com/crm/nutshell-profile/	true	85.0%
Nutshell: offers guided tours before you dive in https://www.nutshell.com/customers	true	80.0%
Nutshell: includes seamless data migration assistance https://www.softwareadvice.com/crm/nutshell-profile/	true	90.0%
Nutshell subscription: includes free data migration assistance https://www.trustpilot.com/review/nutshell.com	true (free data migration assistance)	80.0%
Nutshell CRM: advanced features may require setup https://www.trustpilot.com/review/nutshell.com	true; setup may be required	40.0%
Nutshell CRM: provides access to all options via the left navigation bar https://www.pcmag.com/reviews/nutshell-crm	true	90.0%