Nutshell: Number of Reviews

Arbitration Result

Status
completed
Resolved Value
15.31
Positive Spin
Broad, credible customer feedback from multiple trusted sources.
Reasoning
Treat each source as one perspective. For sources with multiple values, select the most credible representative (e.g., highest confidence or highest-confidence value when ties). The per-source opinions are: Gartner 0; PCMag 1; SalesRobot 1; Trustpilot 60; Nutshell Customers 1; SoftwareAdvice 23. Weights are the average confidence per source: Gartner 1.00; PCMag ~0.75; SalesRobot ~0.70; Trustpilot ~0.867; Nutshell 0.65; SoftwareAdvice ~0.86. Weighted average ≈ (0*1.00 + 1*0.75 + 1*0.70 + 60*0.867 + 1*0.65 + 23*0.86) / (1.00 + 0.75 + 0.70 + 0.867 + 0.65 + 0.86) ≈ 15.31.
Completed At
1/8/2026, 12:54:46 PM
ClaimSuggested ValueConfidence
Nutshell CRM: has 0 reviews on Gartner Peer Insights0100.0%
Nutshell CRM: has a PCMag review180.0%
Nutshell: references reviews from Capterranot_provided60.0%
Nutshell CRM: is reviewed by PCMag160.0%
Nutshell CRM: PCMag publishes a review180.0%
Nutshell: has a review160.0%
Nutshell CRM: has 60 total reviews6095.0%
Nutshell CRM: has 60 reviews6095.0%
Nutshell CRM: has 60 reviews on Trustpilot6095.0%
Nutshell CRM: has 60 reviews6095.0%
Nutshell CRM: gained a reviewer from Salesforce180.0%
Nutshell CRM: has been reviewed by PCMag180.0%
Nutshell CRM: has customer reviews on Trustpilotpresent80.0%
Nutshell CRM: has 60 reviews on nutshell.com6090.0%
Nutshell CRM: has customer reviews1+80.0%
Nutshell CRM: has reviews on Trustpilotunknown60.0%
Nutshell CRM: has 60 reviews6090.0%
Nutshell: has reviews on G2.com160.0%
Nutshell CRM: has reviews available on nutshell.comat least 1 review90.0%
Nutshell: has reviews from G2unknown60.0%
Nutshell: has customer testimonials160.0%
Nutshell CRM: reviews are available on nutshell.comunknown30.0%
Nutshell: has a review on G2.com160.0%
Nutshell's Gmail integration: has a rating of 4.7 from 18 reviews1895.0%
Nutshell's Microsoft Outlook integration: has a rating of 4.7 based on 23 reviews2395.0%
Nutshell's Zapier integration: has a rating of 4.5 based on 10 reviews1090.0%
Nutshell: has 608 reviews60890.0%
Nutshell: includes a User Reviews section on the Software Advice page for Nutshellnot disclosed40.0%
Nutshell's QuickBooks Online integration: is rated from -1 review-160.0%
Nutshell: offers software reviewsunknown60.0%
Nutshell CRM: reviews are available on nutshell.com160.0%
Nutshell CRM: has a 'Write a review' optionunknown40.0%
Nutshell CRM: has a 'Write a review' option on nutshell.comunknown60.0%
Nutshell CRM: has customer service reviews on nutshell.comnot disclosed70.0%
Trustpilot: hosts Nutshell CRM reviewsunknown40.0%
Nutshell: has customer testimonials180.0%
Nutshell: references reviews from G2180.0%
Nutshell CRM: has reviews available on nutshell.comat least 190.0%
G2: hosts reviews for Nutshellunknown70.0%
Nutshell.com: hosts customer service reviewsat least 180.0%