Zoho CRM: Compliance / Certifications

Arbitration Result

Status
completed
Resolved Value
standard
Positive Spin
✓ GDPR compliant for robust EU data privacy and protection.
Reasoning
Both sources acknowledge GDPR as a compliance certification; SOC 2 is only mentioned in one source and 'enabled' is not a standard compliance term. Therefore GDPR best represents the consensus across sources.
Completed At
1/8/2026, 9:32:12 AM
ClaimSuggested ValueConfidence
Zoho CRM: enables GDPR by navigating to Setup > Users and Control > Compliance Settings
https://www.emailtooltester.com/en/crm/zoho-review/
GDPR90.0%
Zoho CRM: enables turning on the Compliance Settings
https://www.emailtooltester.com/en/crm/zoho-review/
enabled90.0%
Zoho CRM: is SOC 2 compliant
https://www.emailtooltester.com/en/crm/zoho-review/
SOC 290.0%
Zoho CRM: compliant with GDPR
https://thecxlead.com/tools/zoho-crm-review/
GDPR95.0%