Pipedrive: Pricing Transparency

Arbitration Result

Status

completed

Resolved Value

medium

Positive Spin

✓ Pricing is generally clear, with identifiable add-ons and currency consistency to compare costs easily.

Reasoning

There are mixed signals: some sources (EmailToolTester, TechRadar) report clear price details and currency consistency, implying transparency; Trustpilot notes incomplete transparency around trial-to-paid transitions, indicating opacity in at least some contexts. We weigh these and classify overall pricing transparency as Moderate.

Completed At

1/8/2026, 9:28:44 AM

Claim	Suggested Value	Confidence
Pipedrive: lacks transparency in price changes when migrating from a free trial to a paid plan https://www.trustpilot.com/review/pipedrive.com	low; lacks transparency during trial-to-paid transition	80.0%
LeadBooster add-on: is available for $49 per company per month https://www.emailtooltester.com/en/crm/pipedrive-review/	LeadBooster add-on price: $49 per company per month	90.0%
Pipedrive: checkout communication was unclear https://www.trustpilot.com/review/pipedrive.com	unclear checkout communication	60.0%
Pipedrive CRM: applies discounts to annual subscriptions https://www.emailtooltester.com/en/crm/pipedrive-review/	discounts applied to annual subscriptions	95.0%
Pipedrive: keeps prices numerically the same across currencies https://www.techradar.com/reviews/pipedrive-crm-review	Prices are numerically the same across currencies	90.0%