Bigin: Support Availability

Arbitration Result

Status

completed

Resolved Value

extended

Positive Spin

✓ 24/5 support provides help when you need it most—24 hours a day, 5 days a week.

Reasoning

PCMAG explicitly states 24/5 support, and OnePageCRM suggests equal support across paid plans without contradicting this. The explicit hours-based value best represents consensus.

Completed At

1/8/2026, 12:03:30 PM

Claim	Suggested Value	Confidence
Bigin by Zoho CRM: provides 24/5 customer support via email https://www.pcmag.com/reviews/bigin-by-zoho-crm	24/5	90.0%
Bigin by Zoho CRM: provides 24/5 customer support via live chat https://www.pcmag.com/reviews/bigin-by-zoho-crm	24/5	90.0%
Bigin by Zoho CRM: provides 24/5 customer support via phone https://www.pcmag.com/reviews/bigin-by-zoho-crm	24/5	80.0%
Bigin CRM: provides equal support across all paid plans https://www.onepagecrm.com/crm-reviews/bigin/	equal across all paid plans	60.0%