Apptivo: Email Support

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Email support included for fast, reliable assistance
Reasoning
Collapsed each domain to a single opinion and weighted by confidence. All credible sources (TechRadar, Trustpilot, Zeeg.me, PCMag, Forbes, Capterra, Research.com) indicate email support is available. Even the mixed Capterra data, when aggregated by confidence, supports true. The overall weighted evidence favors email support being provided.
Completed At
1/8/2026, 12:12:54 PM
ClaimSuggested ValueConfidence
Apptivo: offers email support for more complex issuestrue90.0%
Apptivo: offers email support for detailed inquiriestrue90.0%
Apptivo: had no response from its support email regarding this issuetrue80.0%
Apptivo: provides full access to the CRM's featurestrue90.0%
Apptivo Lite plan: provides 24/7 email supporttrue90.0%
Apptivo: offers 24/7 customer support via email and live chattrue95.0%
Apptivo: offers responsive email supporttrue90.0%
Apptivo: offers email supporttrue90.0%
Apptivo: offers 24/7 customer support via emailtrue90.0%
Apptivo: support is not available at the timefalse95.0%
Apptivo: comes with several sophisticated service-related tools out of the boxtrue70.0%
Apptivo: met all requested featurestrue95.0%
Apptivo: has top-rated supporttrue80.0%
Apptivo: provides a lot of supporttrue60.0%
Apptivo: offers 24/7 customer support via phone, email and chattrue95.0%
Apptivo: can be contacted via email at support@apptivo.comtrue92.0%
Apptivo: provides customer support through emailtrue90.0%
Apptivo Lite Plan: provides email supporttrue90.0%
Apptivo: provides email support at support@apptivo.comtrue100.0%
Apptivo: provides coverage for everythingtrue90.0%
Apptivo: provides fast assistance via emailtrue90.0%
Apptivo: provides email supporttrue95.0%