Apptivo: Knowledge Base / Help Center

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Robust knowledge base and self-help resources for quick, self-serve support.

Reasoning

All sources consistently indicate that Apptivo has a Knowledge Base / Help Center. With multiple credible reviews and comparison sites (Forbes, TechRadar, Trustpilot, Capterra, Software Advice, etc.) reporting true and no conflicting false reports, the evidence supports the presence of a knowledge base.

Completed At

1/8/2026, 12:12:36 PM

Claim	Suggested Value	Confidence
Apptivo: provides a knowledge base https://www.apptivo.com/reviews/	true	90.0%
Apptivo Answers: includes step-by-step instructions https://www.techradar.com/reviews/apptivo-crm-review	true	80.0%
Apptivo: provides an extensive knowledge base https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo: provides full access to the CRM's features https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo: includes a Help Center on its website https://www.trustpilot.com/review/www.apptivo.com	true	90.0%
Apptivo Answers: is an extensive self-service knowledge base https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo Answers: includes detailed user guides https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo Answers: includes video tutorials https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo Answers: includes FAQs covering all aspects of the platform https://www.techradar.com/reviews/apptivo-crm-review	true	85.0%
Apptivo: provides knowledge base management https://www.softwareadvice.com/crm/apptivo-profile/	true	90.0%
Apptivo Answers: articles include helpful screenshots https://www.techradar.com/reviews/apptivo-crm-review	true	60.0%
Apptivo CRM: offers training resources https://www.techradar.com/reviews/apptivo-crm-review	true	70.0%
Apptivo CRM: offers a comprehensive knowledge base with articles covering the main features https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo: provides all features in a single app https://www.softwareadvice.com/crm/apptivo-profile/	true	80.0%
Apptivo CRM: offers a comprehensive knowledge base with videos covering the main features https://www.techradar.com/reviews/apptivo-crm-review	true	90.0%
Apptivo: provides knowledge management https://www.softwareadvice.com/crm/apptivo-profile/	true	60.0%
Apptivo Answers: is well-organized https://www.techradar.com/reviews/apptivo-crm-review	true	80.0%
Apptivo Answers: is easy to search https://www.techradar.com/reviews/apptivo-crm-review	true	80.0%
Apptivo: has a Frequently Asked Questions (FAQs) section in Forbes Advisor's Apptivo review https://www.forbes.com/advisor/business/software/apptivo-review/	true	90.0%
Apptivo: comes with several sophisticated service-related tools out of the box https://www.forbes.com/advisor/business/software/apptivo-review/	true	70.0%
Apptivo: met all requested features https://www.capterra.com/p/228915/Apptivo/reviews/	true	95.0%
Apptivo: walkthrough guide is not particularly helpful for onboarding new users https://www.forbes.com/advisor/business/software/apptivo-review/	true	65.0%
Apptivo: has top-rated support https://www.forbes.com/advisor/business/software/apptivo-review/	true	80.0%
Apptivo: provides a lot of support https://www.capterra.com/p/228915/Apptivo/reviews/	true	60.0%
Apptivo: offers extensive training materials https://www.capterra.com/p/228915/Apptivo/reviews/	true	90.0%
Apptivo: offers a knowledge base for self-service assistance https://research.com/software/reviews/apptivo	true	90.0%
Apptivo: offers community forums for self-service assistance https://research.com/software/reviews/apptivo	true	80.0%
Apptivo: enables documenting https://www.capterra.com/p/228915/Apptivo/reviews/	true	60.0%
Apptivo: includes a Frequently Asked Questions section https://research.com/software/reviews/apptivo	true	80.0%
Apptivo: provides coverage for everything https://www.capterra.com/p/228915/Apptivo/reviews/	true	90.0%
Apptivo: helps users grow their knowledge of Apptivo https://www.capterra.com/p/228915/Apptivo/reviews/	true	80.0%
Apptivo CRM: provides help desk modules https://research.com/software/reviews/apptivo	true	80.0%
Apptivo: has a Frequently Asked Questions page https://research.com/software/reviews/apptivo	true	80.0%
Apptivo Customer Support Portal: allows customers to access knowledge base articles https://research.com/software/reviews/apptivo	true	90.0%
Apptivo: has a Frequently Asked Questions section about Apptivo that is referenced in the Apptivo review https://research.com/software/reviews/apptivo	true	90.0%
Research.com: includes an FAQ page about Apptivo https://research.com/software/reviews/apptivo	true	70.0%
Apptivo: FAQ is listed in Research.com content about Apptivo https://research.com/software/reviews/apptivo	true	80.0%
Apptivo: has a Frequently Asked Questions section https://research.com/software/reviews/apptivo	true	90.0%
Apptivo: provides tutorials as part of customer support https://research.com/software/reviews/apptivo	true	90.0%
Apptivo: has a Frequently Asked Questions section https://research.com/software/reviews/apptivo	true	90.0%
Apptivo: offers tutorials https://research.com/software/reviews/apptivo	true	90.0%