Zoho CRM: Dedicated Account Manager

Arbitration Result

Status
completed
Resolved Value
false
Positive Spin
✓ Robust, scalable support with flexible resources—no need for a dedicated account manager.
Reasoning
The two values come from the same URL domain; treat as a single domain opinion. The higher-confidence data point (confidence 0.90) indicates 'false', meaning Zoho CRM does not provide a dedicated account manager. Therefore, the resolved value is false.
Completed At
1/8/2026, 9:32:18 AM
ClaimSuggested ValueConfidence
Zoho CRM: requires touching base with many different reps and managers
https://www.capterra.com/p/155928/Zoho-CRM/reviews/
true55.0%
Zoho CRM: has no dedicated team members
https://www.capterra.com/p/155928/Zoho-CRM/reviews/
false90.0%