Zoho CRM: Starting Price (per user / month)

Arbitration Result

Status

completed

Resolved Value

Positive Spin

✓ Affordable at $14 per user per month for the standard plan.

Reasoning

Credible sources (PCMag with 1.00 confidence and TheCXLead with 0.95) list 14 as the starting price per user per month for Zoho CRM (paid tier). Other values reflect different billing cycles or free tiers, but the strongest consensus supports 14 as the baseline starting price.

Completed At

1/8/2026, 9:32:26 AM

Claim	Suggested Value	Confidence
Zoho CRM: is cheaper than Salesforce Starter https://www.pcmag.com/reviews/zoho-crm	cheaper than Salesforce Starter	90.0%
Zoho CRM: pricing starts at $14.00 per user per month https://www.pcmag.com/reviews/zoho-crm	14.00	100.0%
Zoho CRM Ultimate: costs $52 per user per month https://www.pcmag.com/reviews/zoho-crm	52	90.0%
Zoho CRM Enterprise: costs $40 per user per month when billed annually https://www.pcmag.com/reviews/zoho-crm	40 with annual billing	90.0%
Zoho CRM: is available at higher price tiers https://www.pcmag.com/reviews/zoho-crm	higher price tiers available	80.0%
Zoho CRM Professional: costs $23 per user per month when billed annually https://www.pcmag.com/reviews/zoho-crm	23 (per user / month, billed annually)	90.0%
Zoho CRM Standard: costs $14 per user per month when billed annually https://www.pcmag.com/reviews/zoho-crm	14 per user per month (billed annually)	90.0%
Zoho CRM: is cheaper than Insightly https://www.pcmag.com/reviews/zoho-crm	lower than Insightly	90.0%
Zoho CRM Enterprise plan: costs $65 https://www.emailtooltester.com/en/crm/zoho-review/	65	90.0%
Zoho CRM: offers freemium plan that allows up to 3 users https://www.emailtooltester.com/en/crm/zoho-review/	0 (free tier)	90.0%
Zoho CRM: offers a free plan for up to 3 users https://www.emailtooltester.com/en/crm/zoho-review/	0 (free plan for up to 3 users)	90.0%
Zoho CRM Enterprise plan: costs $50 per user per month https://www.emailtooltester.com/en/crm/zoho-review/	50	95.0%
Zoho CRM Standard plan: costs $35 https://www.emailtooltester.com/en/crm/zoho-review/	35	90.0%
Zoho CRM: plans start at $20 per user per month https://www.emailtooltester.com/en/crm/zoho-review/	20	95.0%
Zoho CRM: is priced at $14 per user per month when billed annually https://thecxlead.com/tools/zoho-crm-review/	14 (annual billing)	95.0%
Zoho CRM Professional plan: costs $50 https://www.emailtooltester.com/en/crm/zoho-review/	50	90.0%